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    Management

    While We Were Working: Human Resources Advice and Workplace Tech Insights for The HR Practitioner Community

    This weekly podcast for HR Pros and People Leaders focuses on topics like employee engagement, workplace culture, HR Technology and HR law for the agile, modern workplace. Learn more at: http://whilewewereworking.com.

    Host Joey Price, members of the Jumpstart HR team and guests bring their own personal perspective and years of experience to cover trending topics you might’ve missed while you were working.

    Visit www.jumpstart-hr.com for more episodes and to learn more about our HR Outsourcing support services.
    Visit www.aspect43.com for more industry leading HR Technology research and for HR Tech Vendor analyst opportunities.

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    Latest Episodes:
    The Human Experience Imperative: Why Recognition Matters (ft. Alyssa Johnson at Workhuman Live 2025) May 21, 2025
    Show notes

    In this episode of While We Were Working, host Joey Price and co-host Tami Nutt engage with Alyssa Johnson, Senior Vice President of Customer Excellence at Workhuman, discussing the critical role of human experience in the workplace, especially in the context of advancing technology and AI. They explore the evolution of recognition programs from traditional to modern practices, emphasizing the importance of genuine recognition in driving employee engagement, performance, and retention. Alyssa shares insights on how recognition can transform performance management, the tangible business impacts of effective recognition programs, and the challenges organizations face in adopting new HR technologies. The conversation concludes with a discussion on the future of HR leadership and the importance of recognition in shaping workplace culture.

    Links Discussed on the Pod:

    • How to reach Alyssa: https://www.linkedin.com/in/johnsonalyssa/
    • Visit Workhuman: https://www.workhuman.com/
    • WSJ Chief People Officer Council: https://cpocouncil.wsj.com/
    • Learn more about Aspect43's research: https://aspect43.com/insightsblog/
    • Learn more about Jumpstart HR: https://www.jumpstart-hr.com
    • Have you gotten your copy of The Power of HR?: https://amzn.to/4mr3av7

    HR’s Toughest Challenges + Can AI Hire Better Candidates? Mar 01, 2024
    Show notes

    Summary

    In this episode, Joey Price and Sommer Ketron discuss the challenges that HR professionals face and how candidates are using AI to cheat the recruiting process. Exploring top concerns keeping HR executives up at night, including navigating HR budgets and managing hybrid remote workplaces. And discussing the shift in focus from recruitment and retention to building company culture and learning development. The importance of employee engagement and people analytics is highlighted, along with practical tips for job seekers and hiring managers to adapt to the use of AI in the hiring process.

    Takeaways

    • HR executives are concerned about navigating HR budgets, managing hybrid remote workplaces, recruitment and retention, employee engagement, and people analytics.
    • Candidates are using AI tools to craft resumes and cover letters, making it difficult for hiring managers to identify qualified candidates on paper.
    • Hiring managers should familiarize themselves with AI tools and look for indicators of AI-generated content, such as language and sentence structure.
    • To adapt to the use of AI in the hiring process, hiring managers can prioritize in-depth references, work samples, skill demonstrations, and assessments.

    Chapters

    00:00 - Introduction

    02:23 - What’s Keeping HR Up at Night

    03:49 - Navigating HR Budgets and Managing Hybrid Remote Workplaces

    04:55 - Shift in Focus: Recruitment and Retention

    06:42 - Importance of Employee Engagement

    09:23 - The Significance of People Analytics

    12:57 - Consultants Corner

    13:19 - Candidates Using AI to Cheat the Recruiting Process

    16:04 - Advice for Job Seekers and Hiring Managers

    23:22 - Using One-Way Video Interviews

    26:16 - Conclusion


    Remote Jobs Available but Nobody Wants + Companion Animal Policies for Employees Jan 16, 2024
    Show notes

    Summary

    This episode of ‘While We Were Working,’ Joey and Sommer delve into the world of remote jobs that prove unpopular and challenging to fill. They explore the reasons behind the unpopularity of specific work-from-home roles, shedding light on the difficulties in hiring for customer support positions. The duo also examines the concept of pet policies within organizations and the significant role pets play in employees’ lives. Practical considerations for implementing pet policies and the benefits of partnering with Jumpstart HR are also tackled in this insightful episode.

    Takeaways

    • Some remote jobs are unpopular and difficult to fill, even in the current work-from-home trend.
    • The unpopularity of certain jobs may be due to factors such as limited access to personal devices and lack of clear career progression.
    • Employers should consider addressing challenges in hiring by reevaluating their employer brand and commitment to growth.
    • Implementing pet policies in organizations can improve employee experience and show support for employees’ personal lives.

    Chapters

    00:00 Introduction and Overview 01:21 Discussion on Remote Jobs 02:51 Unpopular Jobs and Difficulty in Filling Positions 04:08 Reasons for Unpopularity of Work from Home Jobs 07:19 Challenges in Customer Support Roles 08:47 Addressing Challenges in Hiring 09:46 Adapting to Changing Needs of Workers 10:58 Introduction to Consultants Corner 11:42 Discussion on Pet Policies in Organizations 12:57 Importance of Pets in Employees’ Lives 15:52 Implementing Pet Policies in Organizations 20:46 Practical Considerations for Pet Policies 24:11 Benefits of Working with Jumpstart HR 25:43 Conclusion


    Walking the Tightrope: The Pros and Cons of Employers Taking a Stance on Social and Political Issues Jun 07, 2023
    Show notes

    When it comes to employers taking positions on social and political issues, it's a topic that sparks a lot of discussion.

    Some people believe that employers should take a stand because it helps attract and retain employees who share similar values, creating a sense of belonging and boosting morale.

    Plus, it can also shape public perception and enhance a company's reputation, especially when it aligns with its target audience.

    On the other hand, there are those who argue that companies should stay neutral and focus solely on their business interests, avoiding potential backlash or conflicts with employees and customers who hold different views.

    It's a balancing act, weighing the benefits of expressing a stance on important issues against the risks and potential consequences.

    In the While We Were Working Segment of the show Sommer and I argue that it's ultimately up to each employer to carefully consider their circumstances and values before deciding whether or not to take a position.

    In the Consultants Corner, we tackle a topic that we have previously talked about and one that will continue coming up. That is concerns around AI technology in the workplace.

    Recently, an attorney sought assistance from an AI language model, ChatGPT, to generate a legal briefing. However, things took a turn for the worse when the AI-generated response included references to nonexistent case law.

    This blunder ultimately made the attorney a subject of ridicule in the legal community.

    One of the primary concerns with employing AI in professional settings is the lack of accuracy and reliability. Although AI models like GPT are designed to generate coherent and contextually appropriate text, they are not foolproof.

    Relying solely on AI-generated content without fact-checking or verification can lead to inaccurate information or nonexistent references that can undermine the credibility of work produced with AI assistance.

    In addition to inaccuracies, we have major concerns around biases built into the tools, data privacy concerns, and much more.

    Tune in as we delve deep into these issues and how best to approach AI in the workplace.

    Key Takeaways

    - Should employers take a stand on political and social issues? (02:35)

    - What about issues relevant to their businesses (06:12)

    - What do you stand for? (07:38)

    - How hardline stands affects recruitment efforts (13:20)

    - Why are you choosing not to take a stance? (15:44)

    - Concerns around AI in the workplace (20:22)

    - Trust but always verify when using AI (23:07)

    - Training employees on the limitations of AI (25:31)

    - AI policy in the workplace (29:02)

    Additional Resources

    Check out our YouTube channel: https://youtube.com/@jumpstarthr

    Do you need HR consulting for YOUR small business? We got you covered!

    👉 Learn more at: https://jumpstart-hr.com/

    Do you have a question that you want us to tackle on the show?

    📧 Email us at: hello@jumpstart-hr.com

    --

    [Free] Whole Self Thursday: https://community.jumpstart-hr.com/whole-self-thursdays

    ----

    [Paid] HR Essentials Six-Week Course: https://community.jumpstart-hr.com/essentials

    ----

    Hosts: Joey Price & Taryn Grey

    This show is powered by Jumpstart: HR, LLC

    www.Jumpstart-HR.com


    5 HR Trends That Will Shape The Workplace In 2023 Jan 05, 2023
    Show notes

    From remote work arrangements to quiet quitting, we saw a significant shift in HR trends in 2022. 2023 will undoubtedly bring new challenges that HR teams need to tackle effectively to survive in an evolving environment. So, what trends will 2023 bring to the HR world?

    This week, Joey shares the 5 HR trends that will shape the workplace in 2023. Tune in to learn more!

    Joey also reflects on the most significant HR trends we saw in 2022, the HR word of the year, and his predictions on how the workplace will evolve in 2023.

    Key Takeaways
    • 5 trends that will shape the workplace in 2023 (00:00)
    • Word of the Year: Boundaries (04:38)
    • The evolution of mental health tools at work (09:32)
    • What happened with the hiring process in 2022 (13:54)
    • The HR word of 2023 (18:12)
    • What employers can do to be healthy in 2023 (20:23)
    Additional Resources

    Do you need HR consulting for YOUR small business? We got you covered!

    👉 Learn more at: https://jumpstart-hr.com/

    Do you have a question that you want us to tackle on the show?

    📧 Email us at: hello@jumpstart-hr.com

    Try Monday.com today! Learn more at: https://try.monday.com/mtl11zyjsrvw

    Small Business Executive HR Roundtable (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout

    👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout

    👉 Join our Next Gen Student Membership + Community -

    https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout

    Hosts: Joey Price & Sommer Ketron

    This show is powered by Jumpstart:HR, LLC

    www.Jumpstart-HR.com


    The #1 HR Trend Small Businesses Should Pay Attention To In 2023 Nov 16, 2022
    Show notes

    Finding ways to help your existing workforce build the skills your small business needs to scale is nothing new in HR.

    However, this concept, also known as 'upskilling,' has gained much traction recently, and it might be one of the most critical HR trends small businesses will need to adopt in 2023 to remain competitive. So, why is it happening now? And how can you start implementing it in your business?

    In this week's episode, Joey and Sommer discuss all you need to know about upskilling, especially regarding leadership and management.

    You'll learn why this renewed focus on leadership training and development has arisen, how organizations are implementing it, and why it'll be crucial to the future of work.

    Sommer and Joey also share their views on the 90-day probation period: why many companies adopt this arrangement, what are its advantages and disadvantages, and how probation periods impact turnover.

    Tune in to find out more!

    Key Takeaways
    • The #1 HR trend you should pay attention to in 2023 (00:00)
    • Why there's a renewed focus on leadership and development (04:57)
    • How to foster inclusion and belonging in the workplace (08:46)
    • What's the purpose of a 90-day probation period? (11:25)
    • The pros and cons of probation periods (12:39)
    • The impact of probation periods on turnover (19:25)
    Additional Resources

    📰 Article in question:

    https://www.forbes.com/sites/larryenglish/2022/10/31/upskilling-leaders-is-essential-in-the-new-world-of-work-4-steps-to-get-started/?sh=69f26b725c17

    --

    Do you need HR consulting for YOUR small business? We got you covered!

    👉 Learn more at: https://jumpstart-hr.com/

    Do you have a question that you want us to tackle on the show?

    📧 Email us at: hello@jumpstart-hr.com

    Java With Joey (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout

    👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout

    👉 Join our Student and Early Stage HR Pro community -

    https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout

    Hosts: Joey Price & Sommer Ketron

    This show is powered by Jumpstart: HR, LLC

    www.Jumpstart-HR.com


    Will Roe v Wade Impact Your Small Business Health Insurance? Jul 20, 2022
    Show notes

    In the aftermath of Roe v Wade's overturn, companies are now facing difficult decisions regarding their employee's health plans and medical benefits. So, what is the best strategy small businesses can adopt to navigate this complex environment?

    Sommer and Joey examine the implications of Roe v Wade's overturn for small businesses, what to expect in the future and some recommendations for proactively supporting your team and avoiding potential legal issues.

    Joey and Sommer also discuss the top 4 benefits small businesses on a budget can offer their employees. You'll learn which benefits work best for you and how to create a benefits package plan that will significantly improve employee experience without affecting your business' profitability.

    Tune in to find out more!

    Key Takeaways

    • Intro (00:00)
    • The implications of Roe v Wade's demise for small businesses (03:39)
    • Recommendations for small businesses on how to navigate this issue (05:05)
    • How large organizations are tackling the challenges of Roe v Wade's overturn (08:10)
    • Potential legal issues small businesses should know about (11:36)
    • Top 4 employee benefits for small businesses on a budget (17:29)
    • The #1 benefit to offer employees as a small business (18:35)
    • The importance of creating developmental and promotion activities (22:43)

    Additional Resources

    📰 Article in question:

    https://www.cnbc.com/2022/06/24/roe-v-wade-abortion-decision-companies-forced-to-weigh-in-on-privacy-health-care.html

    --

    Do you need HR consulting for YOUR small business? We got you covered!

    👉 Learn more at: https://jumpstart-hr.com/

    Do you have a question that you want us to tackle on the show?

    📧 Email us at: hello@jumpstart-hr.com

    Java With Joey (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout

    👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout

    👉 Join our Student and Early Stage HR Pro community -

    https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout

    Hosts: Joey Price and Sommer Ketron

    This show is powered by Jumpstart:HR, LLC

    www.Jumpstart-HR.com


    3 Ways Potential Overtime Law Changes Could Impact Your Small Business Jul 06, 2022
    Show notes

    On June 21, the U.S. Department of Labor announced its proposed overtime rule is planned for release in October. So, how does this potential law change impact small businesses?

    In this week's episode of 'While We Were Working', Joey and Sommer explain all you need to know about the potential overtime law changes. You'll learn the importance of having a system for tracking and authorizing overtime and a few tips on remaining compliant.

    Joey and Sommer also discuss whether startups really need HR in this episode's 'Consultant's Corner.' Tune in to find out!

    Key Takeaways
    • Intro (00:00)
    • Potential overtime law changes you need to know (02:13)
    • Why small businesses need to understand potential law changes (05:05)
    • How raising the minimum salary level could impact small businesses (07:27)
    • When you should be paying attention to these new law changes (12:57)
    • 'Consultant's Corner': Do startups really need HR? (16:38)
    • The importance of hiring an HR advisor (19:29)
    • How HR can make your business more profitable (23:58)
    Additional Resources

    📰 Article in question:

    https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/spring-regulatory-agenda-2022-proposed-overtime-rule.aspx

    --

    Do you need HR consulting for YOUR small business? We got you covered!

    👉 Learn more at: https://jumpstart-hr.com/

    Do you have a question that you want us to tackle on the show?

    📧 Email us at: hello@jumpstart-hr.com

    Java With Joey (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout

    👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout

    👉 Join our Student and Early Stage HR Pro community -

    https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout

    Hosts: Joey Price and Sommer Ketron

    This show is powered by Jumpstart:HR, LLC

    www.Jumpstart-HR.com


    The Truth About Performance Improvement Plans Mar 16, 2022
    Show notes

    We have a very special episode for you today!

    To recognize Women's History Month, we thought it would be fun to give Joey the day off and have an all-women hosts episode.

    Maria Thorpe, an HR Consultant at Jumpstart HR, joins Sommer today to discuss the new IRS guidelines for family leave under the FFCRA. You'll learn how these updates might apply to you and the importance for small businesses to be proactive when filing taxes.

    In this episode's 'Consultant's Corner,' Maria and Sommer share their views on Performance Improvement Plans (PIPs). Small business HR teams and managers usually think of PIPs as a way to fire employees. But it doesn't have to be that way!

    Tune in to find out how HR teams can create effective PIPs to help employees grow and succeed instead of letting them go.

    Key Takeaways
    • Intro (00:00)
    • High, low, buffalo (02:14)
    • Examining the new IRS compliance for family leave (05:07)
    • Why do so many HR teams get PIPs wrong? (10:05)
    • How to create a successful PIP (12:11)
    • Giving your PIPs a human voice (18:54)
    Additional Resources

    📰 Article in question:

    https://www.hrmorning.com/articles/faqs-tax-credits/

    --

    Do you need HR consulting for YOUR small business? We got you covered!

    👉 Learn more at: https://jumpstart-hr.com/

    Do you have a question that you want us to tackle on the show?

    📧 Email us at: hello@jumpstart-hr.com

    Java With Joey (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout

    👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout

    👉 Join our Student and Early Stage HR Pro community -

    https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout

    Hosts: Maria Thorpe and Sommer Ketron

    This show is powered by Jumpstart:HR, LLC

    www.Jumpstart-HR.com


    Why Employee Experience Will Be Crucial in 2022 Feb 23, 2022
    Show notes

    What can organizations do to improve the employee experience without neglecting regulatory obligations?

    In the wake of 'The Great Resignation,' organizations are starting to understand the importance of optimizing the employee experience. However, keeping the workforce engaged without creating risk for the organization can be challenging for HR teams.

    In today's episode, Joey and Sommer discuss why the employee experience needs to be a top priority in 2022, the steps organizations can take, and the tools they can use to improve it.

    Joey and Summer also discuss the importance of I-9 compliance, plus best practices and recommendations for small business owners. Tune in to learn more!

    Key Takeaways

    - Why employee experience will be crucial in 2022 (00:00)

    - High, low, buffalo (01:34)

    - The five stages of employee experience (06:30)

    - What organizations can do to optimize employee experience (09:48)

    - The importance of I-9 compliance (14:44)

    - How to improve your onboarding experience (20:00)

    Additional Resources

    📰 Article in question: https://www.hrmorning.com/articles/employee-experience-2/

    --

    Do you need HR consulting for YOUR small business? We got you covered!

    👉 Learn more at: https://jumpstart-hr.com/

    Do you have a question that you want us to tackle on the show?

    📧 Email us at: hello@jumpstart-hr.com

    Hosts: Joey Price and Sommer Ketron

    This show is powered by Jumpstart:HR, LLC www.Jumpstart-HR.com


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