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What’s Next! with Tiffani Bova — Business
What’s Next! with Tiffani Bova

Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you – this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what’s next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have inspired me. Whether I am preparing for a keynote speech or writing for publications such as Harvard Business Review and Huffington Post, these are my go-to people. My goal with the What’s Next! podcast is to keep you thinking and to challenge you to think about What’s Next!

Latest Episodes:

Getting Comfortable with Uncertainty, Radical Self-Inquiry, and Leading Towards Innovation with Jerry Colonna Sep 26, 2019

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

This week I have the pleasure of chatting with Jerry Colonna. Jerry is an American Venture Capitalist, Professional Coach, and the CEO and co-founder of Reboot.io which is an executive coaching and leadership development firm. For nearly 20 years he has used the knowledge gained as an investor, an executive, and a board member for more than 100 organizations to help entrepreneurs and others lead with humanity, resilience, and equanimity. Prior to his career as a coach, he was a partner with JPMorgan Partners (JPMP) the private equity arm of JP Morgan Chase. He joined JPMP from Flatiron Partners, which he launched in 1996 with Fred Wilson. Flatiron became one of the most successful, early-stage investment programs in the New York City area. I am thrilled to have Jerry Colonna on the What's Next! Podcast.

THIS EPISODE IS PERFECT FOR… new leaders looking to be empowered, leaders and stakeholders looking for the best way to make a return on investment, and anyone seeking radical self-inquiry.

TODAY'S MAIN MESSAGE… Why aren't human beings predictable, relatively easy to program, and why is it that my input doesn't give me the output that I expect? Jerry talks about the internal wish to ameliorate our own internal anxiety that leads us, instead of learning to work around fear of unpredictability and change. He takes us on a therapeutic journey to make space for innovation and the mess that creates it and addresses the radical self-inquiry that helps us unpack our belief systems and how we operate in relation to important things like money.

WHAT I LOVE MOST… Jerry's breakdown of leadership styles and how our upbringing influences how we lead and ultimately succeed in one of the most open, honest and vulnerable interviews I have done.

Running time: 35:47

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Find Jerry on social:

Jerry's Website:

Jerry's Book:

Reboot: Leadership and the Art of Growing Up

Jerry's Podcast:

The Reboot Podcast

Unearth Your Own Potential by Being More Self-Aware with Tasha Eurich Sep 12, 2019

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

This week I am so thrilled to be able to chat with Tasha Eurich. Tasha is an organizational psychologist, researcher, and New York Times best-selling author. Over her 15-plus-year career, Tasha has built a reputation as a fresh, modern voice in the business world by pairing her scientific grounding in human behavior with a pragmatic approach to professional development. She's helped thousands of leaders—from public company CEOs to early-stage entrepreneurs—improve their self-awareness and success. Her TEDxMileHigh talks have been viewed more than three million times and in 2019, Thinkers50 named her one of the top 30 emerging management thinkers in the world. She was also chosen from more than 16,000 candidates as one of Marshall Goldsmith's "100 Coaches" to advance the practice of leadership. Her first book, Bankable Leadership, debuted at #8 on The New York Times bestseller list and her latest book, Insight, was named a Best Book of 2017 by Strategy+Business and nominated for Best Book of the Year by 800CEOREAD. I am beyond thrilled to be speaking with Tasha Eurich on the What's Next! Podcast.

THIS EPISODE IS PERFECT FOR… aspiring and current leaders, as well as anyone interacting with other humans in the 21st century who want to become more self-aware.

TODAY'S MAIN MESSAGE… As the foundational skill for our success and happiness in both our professional and personal lives, it behooves us to become self-aware both internally and externally, and Tasha breaks it down.

WHAT I LOVE MOST… I have always thought that the conversation around self-awareness, how we lead and how we think we lead, and how we communicate and think we communicate is fascinating and so beneficial. This podcast will open your eyes to the reality of your own self-awareness and how others might perceive you.

Running time: 34:10

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Find Tasha on social:

Tasha's Website:

tashaeurich.com

Tasha's Books:

Bankable Leadership: Happy People, Bottom-Line Results, and the Power to Deliver Both

The Insight Quiz:

The Insight Quiz

The Future of Retail with Doug Stephens Aug 29, 2019

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

This week I am thrilled to be speaking with Doug Stephens. Doug is the Founder of Retail Prophet. He is one of the world's foremost retail industry futurists whose intellectual work has influenced well-known international retailers, agencies and brands like Walmart, Google, L'Oreal, Disney, BMW, Citibank, and LVMH. Doug is the author of two groundbreaking books, The Retail Revival: Re-Imagining Business for the New Age of Consumerism (2013) and Reengineering Retail: The Future of Selling in a Post-Digital World (2017). Doug is also the nationally syndicated retail columnist for CBC Radio and sits on multiple corporate and academic advisory boards including the David Sobey Centre for Innovation in Retail & Services at St. Mary's University. His unique perspectives on retailing, business and consumer behavior have been featured in many of the world's leading publications and media outlets including The New York Times, The BBC, Bloomberg Business News, TechCrunch, The Financial Times, The Wall Street Journal and Fast Company. I am excited to be speaking with Doug Stephens on the What's Next! Podcast.

THIS EPISODE IS PERFECT FOR… anyone looking to understand the future of retail and what value brands can derive from maintaining storefronts, investing in multi-channel engagement and what disruptions might be right around the corner.

TODAY'S MAIN MESSAGE… Doug Stephens breaks down the past, present, and future of retail, and talks bringing metrics and experience into the future to keep stores open. Have we come full circle? Doug thinks so, and he is sharing just how. He also shares his insight on giants like Amazon, why he thinks they are ripe for disruption, the retail experience, how our current metrics are living in the past, and how brick and mortar stores can be your most powerful and measurable media channel.

WHAT I LOVE MOST… So often I get asked about the death of retail, so it was really great to get a chance to talk to an expert like Doug who can shed more light on the realities.

Running time: 39:01

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Find Doug on social:

Doug's Website:

www.retailprophet.com

Doug's Books:

The Retail Revival: Re-Imagining Business for the New Age of Consumerism

Reengineering Retail: The Future of Selling in a Post-Digital World

How Design Thinking Helped an Olympic Athlete Create Breakthrough Performance and Lean Into His Strength with John Coyle Aug 15, 2019

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

This week I have the distinct honor and pleasure of speaking with Olympic silver medalist John Coyle. Known as "The Time Guy," John is a thought leader in the field of chronoception—the study of how humans process time— and one of the world's leading experts in Design Thinking. A graduate of Stanford University's Product Design Program and a Kellogg MBA, John is an NBC sports analyst, two-time TEDx presenter and sought-after keynote speaker. His presentations combine the data and analytics of a professor with the inspired storytelling of an Olympic athlete. He is also a best-selling author of two books, Design For Strengths: Applying Design Thinking to Individual and Team Strengths and The Art of Really Living Manifesto. As a speaker and an author, his talent is in weaving facts, examples, and intellectual principles into engaging stories that leave you with actionable ideas. I am absolutely thrilled to be speaking with John Coyle on the What's Next! Podcast.

THIS EPISODE IS PERFECT FOR… anyone interested in design thinking, optimizing for their strength and maximizing their time to make major breakthroughs.

TODAY'S MAIN MESSAGE… John shares his experiences as an Olympian, an innovator, and a world-class "design-thinker." His personal experiences, metaphors, and practical guidelines serve as a roadmap for innovation and leaning into your strengths as opposed to trying to solve "weaknesses." He also shares how design thinking can seep into and affect other parts of your life and career to achieve breakthrough performances and create more meaning.

WHAT I LOVE MOST… John's great and illustrative anecdotes that can help everyone focus on design thinking and solving the right problems, and learning how to lean into your strengths as opposed to solving for your non-strengths.

Running time: 35:36

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Find John on social:

John's Website:

The Art of Really Living Website

John's Book:

Design For Strengths

The Art of Really Living Manifesto

Driven by Purpose and Delivering Excellence with Horst Schulze Aug 01, 2019

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

This week I have the wonderful pleasure of speaking with Horst Schulze. Horst is a legend and leader in the hotel world and his teachings and vision have reshaped the concepts of service and hospitality across industries. His professional life began over 65 years ago as a server's assistant in a German resort town. He's worked for both Hilton Hotels and the Hyatt Hotels Corporation before becoming one of the founding members of The Ritz Carlton Hotel Company in 1983. During his tenure at The Ritz Carlton, he served as President and COO and under his leadership The Ritz Carlton Hotel Company was awarded the prestigious Malcolm Baldrige National Quality Award-twice-making it the first and only hotel company to ever win even one! In 1991, Horst was recognized as "corporate hotelier of the world" by HOTELS Magazine, and in 1995, he was awarded the Ishikawa Medal for his personal contributions to the quality movement. After leaving The Ritz Carlton Hotel Company, Horst went on to found The Capella Hotel Group, a luxury hotel company managing some of the most elite properties worldwide. Today, Horst serves on various boards and acts as a consultant across industries. He is currently completing his seminal book on creating excellence. I am absolutely thrilled to be speaking with Horst Schulze on the What's Next! Podcast.

THIS EPISODE IS PERFECT FOR… anyone looking to be inspired and motivated to generate excellence and work with purpose!

TODAY'S MAIN MESSAGE… It is imperative to be driven by purpose. When you are focused on your purpose and providing the best service or product, when you are employee first and customer-centric, and when you strive for excellence above all else, the financial reward will follow.

WHAT I LOVE MOST… Horst's message: excellence wins! I also love his attention to making sure his employees also feel and are driven by purpose.

Running time: 34:05

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Horst's Book:

Excellence Wins!

Doing Good, Embracing Discomfort, and the Final Marketing Frontier with Cindy Gallop Jul 18, 2019

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

This week I have the absolute pleasure of speaking with Cindy Gallop. Cindy has over 30 years of experience in brand-building, marketing, and advertising. Cindy took a risk when she entered advertising and she hasn't stopped taking them since. In 1998 she moved from the UK to New York and began building one of the fastest-growing agencies in Europe's US branch, the New York office of Bartle Bogle Hegarty (BBH). Four years later BBH US was named Ad Week's Eastern Agency of the Year, and in 2003 Cindy was named Advertising Woman of the Year. In 2005 she resigned as Chairman of BBH to pursue other projects. She continues to work in advertising and marketing, but is also tending to other fascinating projects of her own as well. At TED 2009 she launched MakeLoveNotPorn, she is the founder and CEO of IfWeRanTheWorld, a co-action software which enables brands to implement the business model of the future: Shared Values + Shared Action = Shared Profit (financial and social). I am thrilled to be speaking with Cindy Gallop on the What's Next! Podcast!

THIS EPISODE IS PERFECT FOR… marketers and anyone on a mission to bring more diversity to their organization and brand, and those interested in learning more about the final marketing frontier!

TODAY'S MAIN MESSAGE… Cindy Gallop takes us on a journey through the history of advertising and how we can be more mindful of inclusion and being more diverse moving forward. She also tackles the uncomfortable, but necessary, topics we simply aren't addressing and the importance of the final marketing (in her mind) frontier: sex. Cindy is fearless and thoughtful on the topic and presents compelling evidence on the importance of being more willing to take risks when it comes to advertising and sex.

WHAT I LOVE MOST… Cindy opens up a dialogue that will make us uncomfortable and get us thinking about all of the opportunities yet to be explored in marketing, as well as thinking critically from a health and wellness perspective.

Running time: 34:29

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Find Cindy on social:

Cindy's Websites:

Cindy's Website

Make Love Not Porn

Cindy and TED:

Cindy's TED Talk

Growth is a Decision with Daniel Marcos Jul 04, 2019

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

My guest this week is Daniel Marcos. Daniel is a Co-Founder and the CEO of Gazelles Growth Institute, an online executive education company for C-level executives at fast-growing firms. Daniel is also the Co-Founder of Inflection (Gazelles Mexico division), a keynote speaker and CEO-Coach. Across all these efforts, his goal is to help 1 million entrepreneurs scale their companies faster and with "less drama." Daniel is also an ambassador for Singularity University in Austin, TX and he co-authored the book Start-Up to Scale-Up. I am thrilled to be speaking with Daniel Marcos on the What's Next! Podcast!

THIS EPISODE IS PERFECT FOR… entrepreneurs interested in starting a company and small and mid-size businesses looking to grow and scale successfully.

TODAY'S MAIN MESSAGE… Growth is not easy. It does not come without sacrifice. So, most important when it comes to growth, is reaching the decision to grow, and reaching it after careful consideration. More companies have died from excessive opportunities than the lack thereof, so it behooves leaders and organizations to set their objectives thoughtfully, be disciplined, and scale their mindset adequately. Daniel breaks down the 4 main stages of growth, and the biggest challenges to be found in each.

WHAT I LOVE MOST… speaking with anyone who is maniacally focused on growth and can get us thinking critically and intentionally about growth, scaling, and continued success.

Running time: 34:33

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Find Daniel on social:

Growth Institute Website:

Growth Institute

Daniel's Book:

Start-Up to Scale-Up

Fact Versus Fear and Becoming a True Student of Success with Bill Wooditch Jun 20, 2019

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

This week I am thrilled to be speaking with Bill Wooditch on the show. Bill is the founder and CEO of Wooditch Enterprises. He works with Fortune 500 companies like AIG, Old Republic, Zurich, and Bank of America to improve their sales and leadership. He appeared regularly on Steve Harvey's "Act like a Success" show and has also appeared on CNBC, Fox, and CBS. He has written for Inc., New York Daily News, and the American Management Association. I am absolutely thrilled to be speaking with Bill Wooditch on the What's Next! Podcast!

THIS EPISODE IS PERFECT FOR… anyone who wants to succeed and learn how to use their indispensable failures to get there faster!

TODAY'S MAIN MESSAGE…..It's the serious student of success that treats failure as the indispensable teacher. Unless you're able to first move through the pains of rejection and the fear of the attempt, you will not be able to move forward to create the lifestyle you dream of. The key here is to be dispassionate about failure and check your irrational fears and it is important to check your ego and the fear of losing prestige, because this too can paralyze your progress. Bill shares some wisdom and some strategy for addressing fear, failure, and the pursuit of success!

WHAT I LOVE MOST… It's a pleasure to have someone on the What's Next! Podcast who talks about this fear of failure and having the courage and fortitude to lean into the kind of discomfort that leads to success!

Running time: 32:21

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Find Bill on social:

Bill's Website:

Official Website

Bill's Books:

Innovation and Continuous Connection with Christian Terwiesch Jun 06, 2019

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

This week I have the absolute pleasure of speaking with Professor Christian Terwiesch on the show. Christian is a Professor in Wharton's Operations and Information Management department, co-director of Penn's Mack Institute for Innovation Management, and also holds a faculty appointment In Penn's Perelman School of Medicine. He is the co-author of Matching Supply with Demand, a widely used textbook in Operations Management. He launched the first Massive Open Online Course (MOOC) in business on Coursera based on the book and since its inception, more than half a million students have enrolled. His first management book, Innovation Tournaments, details a new process-based approach to innovation and has inspired innovation tournaments around the world. His latest book, Connected Strategies, combines his expertise in the fields of operations, innovation, and strategy to help companies take advantage of digital technology leading to new business models. In addition to his teaching and his research, Professor Terwiesch is the host of "Work of Tomorrow", a national radio show on Sirius XM 132. I am absolutely thrilled to be speaking with Christian Terwiesch on the What's Next! Podcast today!

THIS EPISODE IS PERFECT FOR… anyone wanting to become more innovative or bring a culture of innovation to your organization, as well as those wanting to get a pulse on new business models shaping how organizations interact with customers today.

TODAY'S MAIN MESSAGE… We have to find different ways of delighting our customers. How do we do that? Well, we do it through innovation and continuous connection. Professor Terwiesch maintains that innovation is a cultural process that can be managed. That is the power of the Innovation Tournament, it leaves room for that magic spark to fly, but gives it direction and structure. Beyond Innovation Tournaments, it's about becoming continuously connected. This connection enables new ways of delighting the customer and also allows organizations to provide more value to the customer, potentially at a lower cost. The purpose of a connected strategy and a continuous relationship is not to get data, but to do a better job for the customer.

WHAT I LOVE MOST… It's the perfect timing! I love that Christian has identified these new business models that are fundamentally changing the way organizations are interacting with their customers.

Running time: 30:31

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Find Tiffani on social:

Find Christian on social:

The Connected Strategy Website:

Connected-Strategy

Christian's Book:

Connected Strategy Book

Work of Tomorrow Podcast

Creating Confidence and Reaching the Height of Your Potential with Boss in Heels Heather Monahan May 23, 2019

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

This week I am pleased to have Heather Monahan on the show. Heather is a best-selling author, keynote speaker, entrepreneur and founder of Boss In Heels. As a Chief Revenue Officer in Media, Heather Monahan is a Glass Ceiling Award winner, named one of the most Influential Women in Radio in 2017, and Thrive Global named her a Limit Breaking Female Founder in 2018. Heather is a confidence expert and her new book Confidence Creator shot to #1 on Amazon's Business Biographies and Business Motivation list the first week it debuted on Amazon, and her new show "Creating Confidence with Heather Monahan" can be found on Apple podcasts. I am excited to have the wonderful Heather Monahan on the What's Next! Podcast!

THIS EPISODE IS PERFECT FOR… anyone who wants to reach his or her full potential and needs that important confidence boost!

TODAY'S MAIN MESSAGE… Take ownership of your mental platform and be intentional about the tape you run repeatedly in your head. Confidence is the key to unlocking your full potential, and that confident mindset starts with you. It starts by developing that confidence skill through discipline and frequency. When that confidence muscle is strong, scary does not mean freeze, it means go faster. So, take action! Major action is the catalyst that accelerates the confidence growth cycle. There are many paths to confidence, but not all the steps along those paths are created equal, and the bigger the risk, the bigger the confidence reward. Stop letting self-limiting beliefs and fear tell you, "you're stuck." No excuses. Just take action!

WHAT I LOVE MOST… Heather has no shortage of passion for building confidence, taking risks, "firing your villains," and making the big decisions that will lead you where you need to be and doing what you love!

Running time: 30:03

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Find Tiffani on social:

Find Heather on social:

Heather's Website & Book:

HeatherMonahan.com

Creating Confidence Book

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