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What’s Next! with Tiffani Bova — Business
What’s Next! with Tiffani Bova

Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you – this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what’s next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have inspired me. Whether I am preparing for a keynote speech or writing for publications such as Harvard Business Review and Huffington Post, these are my go-to people. My goal with the What’s Next! podcast is to keep you thinking and to challenge you to think about What’s Next!

Latest Episodes:

RELOAD: Disruptive Innovation & Playing to Your Strengths with Whitney Johnson Jun 15, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week we're bringing back a fan-favorite episode of the What's Next! Podcast with Whitney Johnson. Whitney was recognized as one of the world's most influential management thinkers in 2015, was a finalist for the Top Thinkers on Talent at the biennial Thinkers50 ceremony in London, and is best known for her work on driving corporate innovation through personal disruption. She's the author of the critically acclaimed Disrupt Yourself, one of Tiffani's favorite books.

THIS EPISODE IS PERFECT FOR… anybody who wants to learn how to harness change and meet disruption head-on.

TODAY'S MAIN MESSAGE… disruption is bound to happen at work and in your personal life. There are ways to adapt to change so you (and your company) aren't left behind as the rest of the world moves forward.

WHAT I LOVE MOST… the idea that sometimes leaders need to disrupt themselves to kick-start innovation inside of their company.

Running Time: 32:46

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Harvard Business Review

Empathy in a Post-Pandemic Workplace with Heather McGowan Jun 08, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week I'm thrilled to bring you an episode of What's Next! Podcast with a leading voice on the Future of Work, Heather McGowan.

Heather's groundbreaking approach to learning has made employees more fulfilled and innovative, leaders more potent and empathetic, and businesses more effective at reaching their goals in a rapidly evolving market.

Her new book is called The Empathy Advantage, which she wrote with her coauthor, Kris Shipley.

THIS EPISODE IS PERFECT FOR… anybody who wants to lead with empathy and infuse it into their culture.

TODAY'S MAIN MESSAGE… during the pandemic, we saw a natural rise in empathy in professional settings - we were compassionate, we checked in on each other, we were human - and it worked. We sustained strong performance and economic growth, only seeing a decline in the post-pandemic quarters. Heather digs into what exactly we tapped into during the pandemic and explains why we need to bring that type of empathy back.

WHAT I LOVE MOST… the reminder to show empathy toward the leaders we're expecting it from. Many of them were brought up in a very different environment than the one in which we're asking them to lead and they were rewarded for behaviors that we're now punishing.

Running Time: 28:21

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Find Heather Online:

Official Website

Heather's Book:

The Empathy Advantage

RELOAD: The Intersection of Innovation and Disruption with Lisa Bodell Jun 01, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week I'm thrilled to bring back an episode of What's Next! Podcast with Lisa Bodell.

Lisa is a globally recognized innovation leader, futurist, and CEO of futurethink. As an expert on the topic of change, she is also the author of two best-selling books: Why Simple Wins (2016), and Kill the Company: End the Status Quo, Start an Innovation Revolution (2012). Lisa serves as a global council member of the World Economic Forum and is a frequent contributor to Forbes and Harvard Business Review.

THIS EPISODE IS PERFECT FOR… leaders thinking about disruptive innovation.

TODAY'S MAIN MESSAGE… innovation doesn't come down to creating something new. That's fairly easy. For innovation to be disruptive, it needs to be productive and valuable.

WHAT I LOVE MOST… ideas are everywhere. It's what you do with those ideas that make them special.

Running Time: 34:42

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A New Way of Decision Making with Atif Rafiq May 25, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week on the What's Next! Podcast, we're talking to Atif Rafiq, the first Chief Digital Officer in the history of the Fortune 500.

Atif has worked in Silicon Valley and the Fortune 500 for over the past 25 years. After rising through digital native companies like Amazon, Yahoo, and AOL. Atif held C-suite roles at McDonald's, Volvo, and MGM Resorts. He oversaw thousands of employees as a global PNL owner, transformation, and innovation leader. Atif was the first Chief Digital Officer at McDonald's.

He has recently released a book titled Decision Sprint.

THIS EPISODE IS PERFECT FOR… leaders who want to learn how to make business decisions strategically and confidently.

TODAY'S MAIN MESSAGE… many problem-solving strategies are outdated and, frankly, ineffective for our modern world. Atif looks at how teams can collaborate and use an upstream approach to lead innovation with powerful solutions.

WHAT I LOVE MOST… the decision tables are set way in advance of the decision point. Setting up the right structure and creating alignment across your teams and organization will help set the stage for drama-free decisions.

Running Time: 30:43

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Atif's Book:

Decision Sprint

RELOAD: Mental Models of Customer-Centricity with Mark Bonchek May 18, 2023

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

This week, I have the pleasure of bringing back an insightful conversation with Mark Bonchek. Mark is the Founder and Chief Epiphany Officer of Shift Thinking. He leads organizations to make the shift from incremental to exponential growth and to achieve transformational change so that they can more effectively compete in their market, engage their customers, and organize their teams.

THIS EPISODE IS PERFECT FOR… anybody willing to reimagine their business framework to create industry disruption.

TODAY'S MAIN MESSAGE… we seldom look past the surface of a business model. But every business creating waves in the market is creating a strategy around the deeper layer, the mental model.

WHAT I LOVE MOST… you don't need to get rid of everything to transform your business. It might just be a matter of gaining a better understanding of your mental model.

Running Time: 32:46

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Harvard Business Review

RELOAD: Storytelling in Business with Nancy Duarte May 11, 2023

Show notes

Welcome to the What's Next! podcast with Tiffani Bova.

This week on the podcast, I'm looking back to a conversation I had with Nancy Duarte. Nancy is a communications expert who's been featured in Fortune, Forbes, Fast Company, Wired, Wall Street Journal, New York Times, and on CNN. Her firm, Duarte Inc., is the largest design firm in Silicon Valley as well as one of the top women-owned businesses in the area. It's the global leader behind some of the most influential visual messages in business and culture, creating more than a quarter of a million presentations.

As a persuasion expert, she has cracked the code for effectively incorporating story patterns into business communications. She's written five best-selling books and is ranked #1 on the list of the World's Top 30 Communication Professionals. Her TED Talk, The Secret Structure of Great Talks, has over 1 million views.

THIS EPISODE IS PERFECT FOR… anyone wanting to learn how to use stories to make real connections.

TODAY'S MAIN MESSAGE… creating real connections in a B2B situation goes beyond PowerPoint or pitching off of a slide deck. It ultimately comes down to doing your research, asking the right questions, and not wasting anyone's time.

WHAT I LOVE MOST… stories as an empathy builder that create a bond between people and brands.

Running Time: 32:45

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Beyond Disruption with Renée Mauborgne May 04, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week I'm thrilled to share a LinkedIn Live chat with a guest whose book has changed the way we look at business growth.

Renée Mauborgne is the co-author of Blue Ocean Strategy, which has sold more than 4 million copies. She is also a fellow and a professor of strategy at INSEAD. She is also the co-director of the INSEAD Blue Ocean Strategy Institute.

I'm really excited about Renée's new book Beyond Disruption, written with her co-author, Chan Kim. I got an early copy of it, and it's fantastic!

THIS EPISODE IS PERFECT FOR… anybody who is thinking about how to stand out from their competition as well as anybody who has adopted the Blue Ocean Strategy and is eager to take it a step further.

TODAY'S MAIN MESSAGE… market disruption is the go-to strategy for business growth, but it can be reckless and destructive for others in the path. Renée presents a different strategy that she calls nondisruptive creation, or entering new markets without any displacement at all.

WHAT I LOVE MOST… leaders pursuing nondisruptive creation will not only set their business up for success but will inherently create social good through this thoughtful approach.

Running Time: 31:53

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Renée's Book:

Beyond Disruption

Where Is AI Leading Us? with Mitch Joel Apr 27, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week I'm thrilled to bring you an episode of What's Next! Podcast with Mitch Joel.

Mitch Joel is the Co-Founder of ThinkersOne, a platform that empowers companies with personalized and bite-sized thought leadership from the best thinkers in the world.

He's written two amazing books, which I love. His first was Six Pixels of Separation, named after his successful blog and podcast, and is a business bestseller. His second book, CTRL ALT Delete, was named one of the best business books of 2013 by Amazon.

THIS EPISODE IS PERFECT FOR… anybody wondering what the rapid rate of AI implementation means for organizations and the future of the work.

TODAY'S MAIN MESSAGE… there's no doubt we are living through an exponential shift in technology and we're seeing AI inject itself into every domain of our workflows. While some fear it will make many jobs obsolete, Mitch sees it as an aid for creativity and accessibility.

WHAT I LOVE MOST… any great technology works best when it's invisible to the public or the consumer. The organizations who are implementing AI successfully aren't the ones who are talking it about, they're the ones who are just doing it (and probably have been for some time).

Running Time: 28:25

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Find Mitch Online:

Official Website

Mitch's Book:

Six Pixels of Separation

RELOAD: How to Handle Everyone Owning Customer Experience with Tamara McCleary Apr 20, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week, we're replaying an exciting conversation with guest, Tamara McCleary. Tamara is an international branding expert, a technology futurist, and the CEO of Thulium. She was named the #1 Most Influential Woman in MarTech by B2B Marketing, and ranked by LeadTail as the 3rd most mentioned person on Twitter by CMOs.

THIS EPISODE IS PERFECT FOR… anyone intrigued by the potential AI has to revolutionize the future of commerce.

TODAY'S MAIN MESSAGE… people have changed, expectations have changed, and the future of retail, artificial intelligence, and customer success is changing daily.

WHAT I LOVE MOST… how Tamara fits marketing, AI, customer experience, and 3D-printed shoes into one conversation! It's fascinating how all of these components fit together.

Running Time: 33:15

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Rethinking Operational Efficiency with Nick Sonnenberg Apr 13, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week I'm thrilled to bring you an episode of What's Next! Podcast with Nick Sonnenberg.

Nick Sonnenberg is an entrepreneur, WSJ Bestselling Author, Inc. columnist, and guest lecturer at Columbia University. He's the Founder and CEO of Leverage, a leading operational efficiency consultancy that helps companies implement the CPR Business Efficiency Framework defined in Nick's book, Come Up for Air.

Before founding Leverage, Nick spent eight years working as a high-frequency trader on Wall Street, where he developed a love for efficiency.

THIS EPISODE IS PERFECT FOR… leaders who want to pinpoint areas of inefficiency in their organizations.

TODAY'S MAIN MESSAGE… the lack of organized systems and clear training on tools is a source of inefficiency for many companies but isn't something that is given much attention. Creating order across the organization creates valuable time - as much as an extra business day per week - for more focused and productive work.

WHAT I LOVE MOST… Nick's strategy to view the time on a calendar like a heat map. Instead of doling out each hour equally, Nick suggests identifying which times are most productive and allocating those to the things that require the most brain power.

Running Time: 27:40

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Find Nick Online:

Official Website

Nick's Book:

Come Up for Air

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