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What’s Next! with Tiffani Bova — Business
What’s Next! with Tiffani Bova

Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you – this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what’s next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have inspired me. Whether I am preparing for a keynote speech or writing for publications such as Harvard Business Review and Huffington Post, these are my go-to people. My goal with the What’s Next! podcast is to keep you thinking and to challenge you to think about What’s Next!

Latest Episodes:

RELOAD: Diversity Drives Innovation with Frans Johansson Jan 18, 2024

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week, I'm reflecting on a conversation I had with Frans Johansson a while back and want to share these valuable insights with you once again.

Frans is an author, entrepreneur, and the CEO of The Medici Group. He has inspired readers worldwide with his ideas on leadership and success, innovation, and diversity. His debut book, The Medici Effect, has been called "one of the most insightful books on managing innovation."

THIS EPISODE IS PERFECT FOR… anyone looking to find ways to stimulate innovation.

TODAY'S MAIN MESSAGE… there are two main themes rising around the world today: Innovation and Diversity and Inclusion. That is not by accident. If you are able to combine concepts, perspectives, and people from different backgrounds, from different industries and fields, and from different cultures, you can uncover new innovative ideas.

Don't get caught in the "we've always done it this way" trap or try to mimic another business model (the "Uber of X" or the AirBnB of Y"). Use your talents and ambition to try something new.

Keep producing. Put out another product if the first one fails. Keep going.

WHAT I LOVE MOST… in order to innovate, you need the best people – period. You will need those people to work together and collaborate regardless of race, gender, or religion.

Running time: 37:36

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Find Frans Online:

Personal Website

The Medici Group

2023 Listener Favorite: Elevating Your Organization Starts with Elevating Your Team with Robert Glazer Jan 04, 2024

Show notes

Title: 2023 Listener Favorite: Elevating Your Organization Starts with Elevating Your Team with Robert Glazer

Welcome to the What's Next! Podcast with Tiffani Bova.

As we approach the end of the year, I'm pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we're giving you another chance to hear them in this series of 2023 listener-favorite episodes!

This week, we're bringing back an episode with Robert Glazer.

Robert is the Founder and Chairman of the Board of Acceleration Partners, a global partner marketing agency and the recipient of numerous industry and company culture awards, including Glassdoor's Employees' Choice Awards two years in a row.

He is the author of the inspirational newsletter Friday Forward. He's also the #1 Wall Street Journal, USA Today, and international bestselling author of five books: Elevate, Friday Forward, How To Thrive In The Virtual Workplace, Moving To Outcomes, and Performance Partnerships. He is a sought-after speaker by companies and organizations around the world and is the host of The Elevate Podcast.

THIS EPISODE IS PERFECT FOR… leaders who want to foster a culture of growth and anybody who is managing a virtual team.

TODAY'S MAIN MESSAGE… the growth of an organization is proportionate to the growth of the individuals on the team. Just as much as leaders focus on business growth, they should focus on the growth of their employees who are on the ground doing the work. Robert breaks this down into four key elements: spiritual, intellectual, emotional, and physical.

WHAT I LOVE MOST… the way that Robert manages employees against agreed-upon KPIs instead of sporadically checking in on small steps along the way. This gives his remote team autonomy and flexibility to achieve their goals and, ultimately, reinforces a culture of trust.

Running Time: 28:10

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Official Website

Robert's Book: Elevate

2023 Listener Favorite: Helping People Become Changemakers with Alex Budak Dec 28, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

As we approach the end of the year, I'm pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we're giving you another chance to hear them in this series of 2023 listener-favorite episodes!

This week, we're bringing back an episode with Alex Budak to talk about how to create positive change.

As a social entrepreneur, UC Berkeley faculty member, and author of Becoming a Changemaker, Alex dedicates his life to helping people from all walks of life make a positive impact in their lives, careers, and communities. He co-founded StartSomeGood.com, a platform that breaks down the barriers that prevent people from enacting change. StartSomeGood.com has now helped over 1,000 changemakers in 50 countries raise over $12 million to catalyze new initiatives. He previously ran Sweden's leading social innovation incubator, Reach for Change, and worked at Change.org

At UC Berkeley Haas, Alex puts his heart and soul into teaching students and executives from around the globe the mindset, leadership skills, and action steps required to become changemakers. He also serves as Executive Director of the Berkeley Haas Global Access Program and as a Faculty Director for UC Berkeley Executive Education programs. He has given lectures on changemaking, entrepreneurship, and leadership in venues ranging from Ukraine to Cambodia, LA to the Arctic Circle, and at the White House and UN agencies.

THIS EPISODE IS PERFECT FOR… people who are looking to inspire change within their organizations, their communities, society at large, and most importantly, themselves.

TODAY'S MAIN MESSAGE… everyone has the potential to be a changemaker, we just have to be willing to embrace the mindset and apply the concepts to a particular issue. Becoming a changemaker is a journey, and if you take the first step, you'll find that you can navigate and thrive amidst any uncertainty.

WHAT I LOVE MOST… you can be a positive changemaker anywhere and everywhere you go!

Running time: 31:02

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Alex's Book: Becoming a Changemaker

2023 Listener Favorite: The Consumer Psychology Behind Scarcity Mindset with Mindy Weinstein Dec 21, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

As we approach the end of the year, I'm pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we're giving you another chance to hear them in this series of 2023 listener- favorite episodes!

This week, we're bringing back an episode with Mindy Weinstein who shares her personal philsophy and corporate experience with consumer psychology.

Mindy is the founder and CEO of Market MindShift, as well as a national speaker, trainer, and digital marketing strategist. She has worked with and trained companies of all sizes. Throughout her career, Mindy has trained such companies as Facebook, The Weather Channel, World Fuel Services, Hampton Products, Putman Media, and more. Other digital marketing agencies come to Mindy to learn the latest trends, concepts and methodologies.

Mindy has been named as one of the top women in SEO and has presented at such conferences as Digital Summit, Pubcon, SMX, the SEJ Summit, and more. She is an Ask the SEO Expert columnist for SearchEngineJournal.com. Mindy has often appeared in the media, with television interviews that aired on Fox, NBC, and ABC as well as various other multimedia platforms.

Mindy is the author of "The Power of Scarcity: Leveraging Urgency to Influence Customer Decisions" (McGraw Hill). She is also the host of Persuasion in Business, a podcast that dives into persuasion-related concepts and provides real-world applications for businesses.

THIS EPISODE IS PERFECT FOR… anyone in consumer finance, marketing, retail, sales, or really any position where they work with others.

TODAY'S MAIN MESSAGE… consumer psychology is about understanding and listening the thoughts and perspectives of your customers, so you have to keep an eye on the digital conversations happening on social media and online platforms, but you can't forget about the direct contact modes from the sales team and customer service representatives.

WHAT I LOVE MOST… scarcity mindset is hardwired into the human mind, but we can harness our basic instincts and use this power for good to build community and make better decisions for ourselves!

Running time: 30:37

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Mindy's Book: The Power of Scarcity

Navigating the World of AI with Josh Bersin Dec 14, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week on the What's Next! Podcast, I have the wonderful privilege of welcoming Josh Bersin to the show.

Josh is an analyst and thought leader specializing in the global talent market and the challenges and trends affecting business workforces around the world. He founded Bersin and Associates in 2001 to provide associated research and advisory services, a business he later sold to Deloitte. And then in 2019, he launched the Josh Bersin Academy, the world's first global development academy for HR and talent professionals. He's currently the CEO of its sister research and advisory firm, The Josh Bersin Company.

He has a book called Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations, which came out at the end of 2022, and introduces a new way to think about organizational design, employee engagement, and employee development.

THIS EPISODE IS PERFECT FOR… leaders who want to develop their organizations and people in the midst of the changes happening in the workforce. TODAY'S MAIN MESSAGE… between the pandemic and the rise of AI tools, there are some major shifts in our work culture right now. And there's a lot of fear and uncertainty around it as leaders are trying to figure out a new way to lead. In this conversation, Josh takes things back to the drawing board and shares his perspective on how to successfully lead in the current climate. WHAT I LOVE MOST… to be a developmental leader, you can't just talk like it, you need to act like it. For companies that have highly inclusive mindsets, it starts at the top. Running Time: 25:11

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Josh's Book:

Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations

RELOAD: Rising Up Against the Diminisher with Liz Wiseman Dec 07, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week, I'm replaying a conversation with a guest I know you all love - Liz Wiseman.

Liz is the author of New York Times bestseller Multipliers: How the Best Leaders Make Everyone Smarter, The Multiplier Effect: Tapping the Genius Inside Our Schools, and Wall Street Journal bestseller Rookie Smarts: Why Learning Beats Knowing in the New Game of Work. Liz is also the CEO of The Wiseman Group, a leadership research and development firm and in 2017 she was #35 on the Thinkers50 list.

THIS EPISODE IS PERFECT FOR… anyone looking to improve their leadership skills and build better teams.

TODAY'S MAIN MESSAGE… some leaders are "diminishers," while others are "multipliers". The diminishers tend to get less than half of people's intelligence or capability; whereas, multipliers get all of it. But that's not all, there are also "accidental diminishers" - these are really well-meaning people trying to be good bosses but yet having a diminishing effect on those around them.

In this episode, Liz dives into these leadership styles and explores each one.

WHAT I LOVE MOST… being aware of the kind of leader you are will help you improve the way you communicate, manage, and inspire those around you to do their best work.

Running time: 37:32

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RELOAD: Raising Customer Value in Your Business with Bill Macaitis Nov 30, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week, I'd like to go back to a conversation I shared a while back with Bill Macaitis. Bill served as the go-to-market executive for three of the fastest growing SaaS companies: Slack, Zendesk, and Salesforce. He achieved five exits and now enjoys helping other companies achieve hyper-growth by leveraging his cumulative knowledge and helping build go-to-market playbooks and teams.

THIS EPISODE IS PERFECT FOR… anyone who is looking to turbocharge business performance.

TODAY'S MAIN MESSAGE… customer experience plays a bigger role than you think in your company's growth.

You have to start with two key things: 1) Understand the top reasons your company is recommended 2) Then….understand why it isn't.

Your brand is the sum of every customer touch point, which means everyone, whether they are a salesperson, a customer service agent, a marketer, or in an entirely different group – everyone must have a clear understanding of the value they bring to a customer's journey.

Once everyone is moving forward in the same direction, then it's a good time to discuss shared metrics and incentives.

WHAT I LOVE MOST… it's always helpful to put yourself in someone else's shoes. If you are in marketing, go on sales calls. If you are in sales, see what goes into creating the next lead generation campaign. Regardless of where you work in the company, listen in on customer service calls. When the entire company works together toward a shared goal, it will become more effective and the brand will be stronger for it.

Running time: 32:47

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What Every Entrepreneur Needs to Know with Catalina Daniels and James Sherman Nov 23, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week I'm thrilled to bring you an episode of What's Next! Podcast with a powerful duo, Catalina Daniels and James Sherman who are co-authors of Smart Startups: What Every Entrepreneur Needs to Know.

Catalina spent the first 17 years of her career at McKinsey, where she became a partner. She left McKinsey to become an entrepreneur and eventually an angel investor. She is a venture partner at Entrepreneurs Roundtable Accelerator, a prominent New York-based tech accelerator where she mentors U.S. entrepreneurs and helps non-U.S. entrepreneurs expand into the U.S.

James started his career at Bain as a consultant and then spent several years working in media with Time Inc. and Pearson. In 1997, he launched the Internet division of Martha Stewart Living. He then became a serial Internet entrepreneur and an active angel investor in New York startups. He's been a mentor to entrepreneurs and sits on the board of Harvard Business School's Alumni Angels of New York.

THIS EPISODE IS PERFECT FOR… anybody looking to gain some pearls of wisdom about entrepreneurship.

TODAY'S MAIN MESSAGE… entrepreneurship is a challenging journey and real experience from fellow founders is the most useful advice. Catalina and James interviewed eighteen HBS graduates and entrepreneurs who shared real-life experiences founding businesses. In this conversation, they share some of their findings - from the power of a great business model to strategies for scaling.

WHAT I LOVE MOST… using an ideation triangle to determine whether an idea is viable and assessing these criteria: size of the opportunity, relevant skills, and passion.

Running Time: 28:20

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Find James Online:

Catalina + James' Book:

Smart Startups: What Every Entrepreneur Needs to Know

RELOAD: How Big Companies Can Act Small with Tendayi Viki Nov 16, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week on the What's Next! Podcast, I'm bringing back a conversation with Tendayi Viki that I think is extremely valuable to re-listen to from time to time.

If you don't know Tendayi, he's an academic, the co-designer of Pearson's Product Lifecycle, which won the Best Innovation Program 2015 at the corporate Entrepreneur Awards in New York, and is on the shortlist for the Thinkers 50 Innovation Award. He's also a contributing writer for Forbes and is the author of The Corporate Startup: How Established Companies Can Create Successful Innovation Ecosystems.

THIS EPISODE IS PERFECT FOR… bigger companies who want to act like a startup.

TODAY'S MAIN MESSAGE… to act small, companies must first think about their innovation ambition.

The first step is to create an innovation thesis and understand your minimum viable ecosystem – maybe that means conducting a small workshop instead of jumping straight into a 2-day event. Second, become clear about key trends. Ask, who do we want to innovate for? Then, run through problems and challenges that could make life easier for your customer. Throughout the process, always measure everything against this question: Is this aligned with our innovation thesis?

As Tendayi says, "Figure out whether or not you have the right solution and then figure out whether or not you have the right business model."

WHAT I LOVE MOST… a reoccurring theme has swept over the podcast: embrace non-traditional diversity. Make sure the middle management, legal, and the MBAs are involved; build teams with diverse thinking styles; and get out of the ordinary environment to be creative.

Diverse teams create creative tension and avoid internal silos – all good things.

Running Time: 34:37

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Find Tendayi Online:

Tendayi's Book:

The Corporate Startup

Master Speaking in the Moment with Matt Abrahams Nov 09, 2023

Show notes

Welcome to the What's Next! Podcast with Tiffani Bova.

This week I'm thrilled to bring you an episode of What's Next! Podcast with Matt Abrahams that I know you're going to keep coming back to.

Matt is a leading expert in communication with decades of experience as an educator, author, podcast host, and coach. As a lecturer in organizational behavior at Stanford University's Graduate School of Business, he teaches popular classes in strategic communications and effective virtual presenting. He has a new book out called Think Faster, Talk Smarter.

THIS EPISODE IS PERFECT FOR… anyone who wants to improve their communication skills and learn how to better think on their feet in a conversation.

TODAY'S MAIN MESSAGE… most of our communication happens in the moment - not in a rehearsed presentation or a planned meeting. So how do you become a good speaker in the moment? Matt Abrahams breaks down the methodology behind it and gives practical tips and examples to learn how to master this important skill.

WHAT I LOVE MOST… the formula that Matt shares for giving a concise but memorable pitch. He shares a live example in the show, but these are the four sentence starters that can be applied every time: What if you could… So that… For example… And that's not all…

Running Time: 26:38

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Find Matt Online:

Think Fast, Talk Smart Podcast

Matt's Book:

Think Faster, Talk Smarter

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