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    Technology

    VUX World

    Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.

    We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.

    “One of the most consistently insightful and deeply respected podcasts in the industry”

    Bradley Metrock, Score Publishing

    Hosted on Acast. See acast.com/privacy for more information.

    Advertise

    Copyright: © VUX World

    • Apple Podcasts
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    Latest Episodes:
    All about wake word detection with Soundhound's Darin Clark Nov 11, 2021
    Show notes

    SoundHound Director Of Business Development, Darin Clark, join us to share the ins and outs of wake word detection for voice AI and speech recognition systems.


    One of the crucial parts of creating a voice assistant is the ability for the assistant to start listening when you say its name. For example "Alexa", "Hey Siri" or "OK Google". They are all examples of 'wake words'. But how to you create your own wake word for your brand? How do you deploy a wake word onto something like an app or some hardware, such as an in-car infotainment system, a speaker or even a fridge or other smart device?


    All of those questions will be answered, and more, in this live interview with Darin Clark, Director Of Business Development at leading voice AI company, SoundHound.


    Presented by Deepgram

    Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworld

    Hosted on Acast. See acast.com/privacy for more information.

    What's new in conversational AI 001 Nov 09, 2021
    Show notes

    Stories covered:


    • LinkedIn allows newsletters in the UK: sign up to conversational AI and NLP here
    • Kane closes SwissCognitive Cognitive Virtual event with 'AI strategy in 5 days' talk
    • Wake word detection with SoundHound's Darin Clark
    • Microsoft release contact centre with AI at its core
    • The future of NLU with Chandra Khatri
    • Making audio more discoverable with Gal Klein
    • Symbl.ai raises $17m. Join CEO, Surbhi Rathore on VUX World Live on 25th November
    • Inworld AI raises $7m
    • NVIDIA's Audio2Face
    • Coinbase acquires Agara
    • Sonos voice assistant code leaked

    Hosted on Acast. See acast.com/privacy for more information.

    The future of NLU systems with Head of AI, Got It AI, Chandra Khatri Nov 09, 2021
    Show notes

    Chandra Khatri is the Head of AI at emerging startup, Got It AI, and joins us to share the future of NLU systems and how transformer-based models (explained in detail for the layperson) are heralding a new line of capabilities and making a new kind of customer experience possible.


    Chandra used to work on the Alexa team and was the founding brain behind the Alexa Prize which, to date, has been responsible for some of the most innovative work on multi-turn conversational AI development. Many of the outputs of the Alexa Prize have made it into the core Alexa product, such as Alexa Conversations.


    Chandra then worked as one of the founding members of the Uber conversational AI team before heading up the AI division at Got It AI.


    Links

    Visit Got It AI


    Presented by Deepgram


    Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworld

    Hosted on Acast. See acast.com/privacy for more information.

    Making audio more discoverable with Audioburst CEO, Gal Klein Nov 05, 2021
    Show notes

    Audio is chronically difficult to find. Invisible and not indexed in the usual places people search for information, such as online and in emerging contexts such as voice assistants. Yet, there's so much audio being produced and so much rich and dense information contained within it.


    Think about this podcast. In this conversation with Audioburst CEO, Gal Klein, we discuss a whole manner of different challenges when it comes to discovering audio content, both bite-sized summaries and long form information. Yet, you'll need to listen to the whole thing in order to benefit from it. And how did you find it? In a podcast player probably.


    But why can't you just ask Google what the main challenge with audio discoverability is, then dip straight into the specific part of this podcast where Gal explains it?


    The answer? Audio is notoriously difficult to understand and summarise. Yet, that is what Audioburst does.


    In this conversation, we discuss some of the core challenges with audio discoverability, the value of both short and long form audio and how Audioburst helps creators and businesses make their audio more discoverable.


    Links

    www.audioburst.com

    Hosted on Acast. See acast.com/privacy for more information.

    The future of interactive voice advertising with Instreamatic CEO, Stas Tushinskiy Nov 01, 2021
    Show notes

    Instreamatic allows advertisers to create and distribute interactive audio ads that you can talk to. CEO, Stas Tushinskiy, joins us to share insights into the emerging world of interactive advertising and his lessons learned in building the innovative interactive audio platform.

    Links

    instreamatic.com

    The State of Voice Advertising


    Presented by Deepgram

    Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:

    • Deepgram website
    • Deepgram on LinkedIn
    • Deepgram on Twitter


    Hosted on Acast. See acast.com/privacy for more information.

    ZeroShotBot and the future of conversational AI with Prof. Jason Mars Oct 29, 2021
    Show notes

    Clinc co-Founder, Author, Founder and CEO ofZeroShotBot, serial entrepreneur and all roundconversational AI veteran, Prof. Jason Mars, joins usto share his latest work in advanced conversational AIsystems and where it’s all heading.


    Links

    https://www.zeroshotbot.com

    https://www.breakbots.com


    Presented by Deepgram

    Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:

    • Deepgram website
    • Deepgram on LinkedIn
    • Deepgram on Twitter


    Hosted on Acast. See acast.com/privacy for more information.

    Cerence and Harman on the future of voice in the car Oct 25, 2021
    Show notes

    Albert Jordan, Vice President and General Manager of Automotive Applications at HARMAN International. and Joe Iacobelli, Director, Sales Engineering, Products and Strategy, Cerence, join us on VUX World to share more about the Harman and Cerence partnership that brings voice AI to third-party application providers and OEMs providing in-car services through the Harman infotainment systems and the Harman Ignite Store.


    Presented by Deepgram

    Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:

    • Deepgram website
    • Deepgram on LinkedIn
    • Deepgram on Twitter


    Hosted on Acast. See acast.com/privacy for more information.

    Designing Conversations with Things with Rebecca Evanhoe and Diana Deibel Oct 18, 2021
    Show notes

    Authors of Conversations with Things, Rebecca Evanhoe and Diana Deibel, join us to share conversation design best practice and lessons learned from over a decade of designing conversations with things.

    Links

    Buy Conversations with Things

    Connect with Rebecca Evanhoe on LinkedIn

    Connect with Diana Deibel on LinkedIn

    Presented by Deepgram

    Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:

    • Deepgram website
    • Deepgram on LinkedIn
    • Deepgram on Twitter


    Hosted on Acast. See acast.com/privacy for more information.

    The future of conversation design with OpenDialog Founder, Ronald Ashri Oct 11, 2021
    Show notes

    The future of conversation design

    I rocked the boat a little over the last few weeks, making some statements about the future of conversation design. How technology will improve and intent-less NLU and other technology will change the role of a conversation designer. How the way we think about conversations isn’t always conducive to producing great customer experiences.

    One company that is pushing the boundaries of conversation design is OpenDialog. It’s unique approach of an intent-last mindset is nothing like I’ve seen before.

    Ronald Ashri has been instrumental in leading the OpenDialog team and approach. He joins us this week to share more on the OpenDialog conversation design philosophy, the tooling and his thoughts on the future of conversation design.

    Links

    Visit OpenDialog.ai

    Connect with Ronald Ashri on LinkedIn


    Presented by Deepgram

    Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:

    • Deepgram website
    • Deepgram on LinkedIn
    • Deepgram on Twitter


    Hosted on Acast. See acast.com/privacy for more information.

    Achieving high levels of automation with Sovran AI CRO, Clive Elleforde Oct 01, 2021
    Show notes

    When Google comes across a voice AI automation problem that it can't solve, and needs to bring in another company to help solve it, you can assume that the company they use know a thing or two about voice AI. You can also assume that company has some compelling technology at its disposal.

    Meet Sovran AI CRO, Clive Elleforde. Clive has decades of experience in business, technology and startup growth and is leading the growth charge at UK-based voice AI tech company, Sovran AI.

    Sovran AI has been reaching over 90% automation rates when automating conversations in contact centres with the likes of Sky. Compared to the average level of 11% automation reported by McKinsey, that's pretty impressive.

    Clive joins us to share more about what Sovran AI does, how it approaches voice AI automation, and some of the secret sauce that enables Sovran AI to achieve such high levels of accuracy, and so quickly (some Sovran AI projects have gone live in weeks).

    Presented by Deepgram

    Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:

    • Deepgram website
    • Deepgram on LinkedIn
    • Deepgram on Twitter


    Links

    Visit Sovran AI

    Email Clive Elleford directly

    Hosted on Acast. See acast.com/privacy for more information.

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