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    Business

    VO BOSS

    The VO Boss podcast blends business advice with inspiration & motivation for today’s voice talent. Each week, host Anne Ganguzza shares guest interviews + voice over industry insights to help you grow your business and stay focused on what matters…

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    Latest Episodes:
    Support Tools - Bolstering Your Business Jun 04, 2024
    Show notes

    Join Anne Ganguzza and guest co-host, Lau Lapides, as we share the personal rituals and support systems that keep us at the top of our game. From the mental clarity of Anne's Pilates routine to Lau's cherished moments with her furry friends, the BOSSES unravel how these treasured practices not only lift spirits, but also propel BOSSES through the most demanding business battles. The BOSSES guide you through the creation of an optimal workspace designed to awaken your most productive self. They also tackle the often-overlooked aspect of sound, from the tranquility of headphones to the creative surge provided by the right playlist. Plus, discover tried-and-true methods for diffusing work stress, to improve your business performance #likeaboss 00:02 - Anne Ganguzza (Host) You know your voice has the power to move, to persuade, to inspire. Imagine taking that power to its fullest potential. With guidance and expert production, I can help elevate your voice to new heights, making every voice script resonate with your audience. Let's empower your voice together, one session at a time. Find out more at anneganguzza.com. 00:29 - Intro (Announcement) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss a VO boss. Now let's welcome your host, Anne Ganguzza. 00:48 - Anne Ganguzza (Host) Hey, hey everyone. Welcome to the VO Boss Podcast. I'm your host, Anne Ganguzza, and I am here in the Boss Superpower Series with my amazing special guest co-host, Lau Lapides. Oh hey, Annie, hi Lau. 01:01 - Lau Lapides (Host) So good to be here. 01:03 - Anne ganguzza (Host) So good to be here too. I am all set to record another amazing episode with you, and I've got my trusty cup of coffee right here, you got your cup of coffee and I got my trusty big dunks. 01:18 - Lau Lapides (Host) I think that's 32 ounces of water from dunks. 01:21 - Anne ganguzza (Host) Wow, look at that. Do you get your water from dunks? 01:25 - Lau Lapides (Host) Not always, but if I'm going to go and get coffee anyway or something there anyway, I always ask for a large water. Even if they charge you a little, I ask for a large water, my double-fisted coffee. 01:36 - Anne ganguzza (Host) And these are actually my Ultima replenishers, which are electrolytes, which I love so I make sure that I'm drinking. I'm supposed to drink close to 100 ounces a day, and these help me to do so and to make sure that I'm getting all the nutrients that I need so that I can run my business like a boss. 01:54 - Lau Lapides (Host) I love it, I love it. 01:55 - Anne ganguzza (Host) So those are just a couple of my I guess, tools that support me while I am working and keep me energized and going and running my business like a boss. Let's talk about, maybe our tools or our support mechanisms that help us to keep running our businesses like bosses today. 02:15 - Lau Lapides (Host) Oh, that's a great topic. I love that. Just thinking about that makes me all cozy and fluffy inside, because when I think about the rituals, the routines, what I consider to be necessities of the daily run, what keeps me engaged and energized, going from morning till night, what is it that does that? For each individual person, there's so many different support options. 02:43 - Anne ganguzza (Host) We just showed you one. Yeah, and I'll tell you what right now. It was so funny because I happen to be watching Saturday Night Live last night and that tells bosses that we're here on a Sunday. I'm just saying we're here on a Sunday recording some boss episodes, but I happen to be watching Saturday Night Live and there's a whole comedy skit on Pilates, because it makes me think of. I've been getting into Pilates this year and it is something that I do early in the morning before I start my day. Usually I have a 7 o'clock class that goes till 8, and I get myself in the studio by 8.30 and really start running either with students or recording stuff in my studio, doing demo production by 9 at the very latest on a day-to-day basis. So Pilates, or getting my daily exercise in, has now become one of my go-to things. That is something I need to do. I need to feel like I've been able to exercise and get my heart rate up and be invigorated. Mm-hmm. 03:37 - Lau Lapides (Host) I love that, I love that. And if you miss it, if you miss that routine or ritual, how different do you feel, how different is the start of your day? So it's like patterns, you know. We're also talking about the discipline of creating a pattern in your social comfort that you need to really perform. There's all sorts of different things I pull out depending on the season and how I feel, but one of the things you and I discuss is the importance of our fur children. Oh gosh yes. 04:07 Because we're fur mamas and I've got my two Frenchie bulldogs, you've got your beautiful cats and we both love animals so, so much. 04:16 - Anne ganguzza (Host) Oh, my goodness, yes, and that love, that passion, helps to fuel the business as well, right when I need a break, when I'm having a lunch break or something, I make sure that I go and have playtime with the cats or I'm like I need a hug from one of my kitties, and so I'll go seek them out and get a hug and it's funny because animals, I love animals. 04:37 The other thing is that the horse show season has started here by me and for those of you that have not seen my photos on social media, I love, love, love horses and back in the day, Law and I, when we were talking about what we used to do when we were in our younger years, I used to ride horses and show horses. And so for me to live literally a mile away from a showgrounds where they have amazing, top-rated shows every weekend during the season Just makes me so happy. 05:08 - Lau Lapides (Host) It's such a big deal and it really infuses your spirit in a different way that really, I would say even redirects any kind of negative energy that I'm feeling, which we all have for different reasons. You know what's going on in the world, or what's going on in your family, or what's going on in your home, or whatever. It has the power to redirect you onto something very specific, very detailed, that is positive, that is something uplifting for you and something you can take that energy and put it right into your work. And I know you feel the way I feel about the animals. After a while I literally forget they're animals and I treat them as people and I feel like the energy and spirit of people are in the room. It really feels that way. 05:55 - Anne ganguzza (Host) I just live in the house with my cats. They run it pretty much. They let me live there and anybody that has been to my house knows there is a cat condo in just about every room. I think we have five. I think we have five cat condos. 06:10 - Lau Lapides (Host) Those condos are HOAs, aren't they? They're gated communities. 06:14 - Anne ganguzza (Host) They really are, and I'll tell you what the good thing is is that our cats actually use them, so that's a good thing If they never looked at them. 06:19 I would feel really bad and they also have their boxes of toys which they dig out and get new toys. And you know it's funny because Law I don't know if this is the way with your dogs but like, literally I've collected cat toys for the past. I mean I've owned cats ever since I was little and since I moved to, I would say, new Jersey, like in my 20s, I mean I've got like 40 years worth of cat toys that they just keep getting reused by the cats that I acquire. 06:44 - Lau Lapides (Host) It's hard to get rid of them, isn't it? Oh? 06:45 - Anne ganguzza (Host) it is. It's like a favorite stuffed animal. I mean, how can you when the cat plays with it? And of course they have boxes and boxes of toys, but really it's the paper bags that they like. 06:55 - Lau Lapides (Host) And we have those plastic bags. You know those really beautifully designed. So we have one on every floor brimming with stuff and I'm literally praying at times that the dogs rip them apart so I can start throwing them away. Oh my God yeah. Because I won't throw them away unless they need to be thrown away for some reason. Like I'm hoarding dog toys, so I get you right there. I get you right there, and it's like the joy of watching them play with one of those toys while you're working is so fun. 07:23 - Anne ganguzza (Host) Well, you know, as much as I say that we're working on a Sunday, I mean, and we work hard both of us, I mean there's something to be said for just taking that time to kind of reset and refresh and re-engage and have things that we enjoy doing and that we need in order to continue moving forward in our businesses, and that is watching our animals play, watching our fur babies play, or going to a horse show, or something that really takes us out of the work day so that it can really refresh our brains, which I need. I need to have that brain power to run my business as efficiently and as effectively as possible. 08:02 - Lau Lapides (Host) There's a softening there too. There's a softening of a hardness which happens throughout the day, not necessarily becoming jaded or cynical, but becoming expectant of difficult things or expectant of challenges on a daily basis. It softens those blows I always say it keeps me more human. It keeps me more human as they're human. It keeps me more human in the keeps me more human as they're human. It keeps me more human in the situations that I'm dealing with. How about the room itself that you're in the studio, the office, the space you're in, having a support within that space that really allows you to flourish and grow? I know I love having sayings that I believe in so much so when I'm in a meeting I can stare at them and remember what they mean. Remember what they mean. Here's one of my favorite ones that's hanging on my wall in my office and I'm not always in my office, but when I am I remember it says create the things you wish existed. Oh, I like that. That's wonderful. 09:01 And that gives me a little frisson every time I see it. 09:03 - Anne ganguzza (Host) That is wonderful. Well, I think that I might have shown this to you before, but when I open the door of the studio and I don't know if you can see it, but I do have pictures of my fur babies, and over on the other side I have a picture of Jerry and I. And so that is something I can look at, and I plan on getting another one, actually, and hanging it, and so I think that being able to look at those things that just give me joy and some creative inspiration is paramount in the studio and of course I think for me I have to have windows with sunlight. 09:39 I am a big, big sunlight person. For me, and especially when it's the winter months and I get cold and you work and you know we're not moving a lot when we sit, sometimes when we're in the studio, or if I've got the headphones on and I'm doing some editing. I like to be able to get out into the sun and just soak up that vitamin D for a few minutes, when I get a break and that always, always refreshes me. 10:05 - Lau Lapides (Host) Always. I have a porch, annie, that's a screened-in porch. I also have a patio, which I love during the summer months, but the porch during the winter months, when we have some of the harsher, colder weather, has the sun pouring in so I can go out right in the middle of a winter and it's 30 degrees warmer on the porch where I can get that like you get that vitamin D, get that solar energy going to take a nap or refresh me or whatever the case may be. How about this? Sounds really weird, but the CEO of Starbucks was one of the first ones to study this over years and years and that was the shape of the desk. The shape of the table and where you sit in the table affects you socially and it affects the quality of connections you make with others. 10:56 - Anne ganguzza (Host) The shape of the table. So in regards to, I have a standing desk, which I love because if I don't feel like sitting, I can stand at it, but for me, placement-wise, I like to be right in the middle. I also like to also be in a cozy corner with a high back in terms of. If I ever go out to a restaurant, I always feel like I have to sit in a certain place. But tell me more about the shape of the table. 11:20 - Lau Lapides (Host) Oh it's really interesting. 11:22 - Anne ganguzza (Host) In terms of like, if the table is round versus rectangular versus L-shaped versus…. 11:28 - Lau Lapides (Host) Yeah, I don't know these days, I don't know if they've kept to this original thinking, but they found through their studies, through Starbucks, that the round table, the circular table, is more connecting in terms of the community that you're sitting in oh that makes sense Than a square table that has edges Right of the community that you're sitting in oh, that makes sense Than a square table that has edges right. I don't always find that, though, because I sit at a lot of square and rectangular tables that I feel really good at. 11:52 - Anne ganguzza (Host) So I don't know. You know that's interesting, but I think, if maybe you're talking about community, yeah, community. It's why it's always nicer to sit at a round table, because it's easier to talk, easier to communicate. Right At a round table, I think, well, a square table because you can have people on equidistant sides, but rectangular, you might have somebody all the way over you can't see people on your side, right, that makes total sense. 12:15 Or they're far away, Right, but in terms of placement on my desk, right, I like to be right in the middle and for me as much as sunlight, right. I was talking about light. I love a lot of light and actually I love a lot of white light in my office area, Like for me, fluorescent lights make me happy and I don't know if that's just me. 12:35 There's a lot of people that don't like fluorescent lights. I like a lot when I'm living and not necessarily working. I like more of a softer yellow light, but for me, for working, I love the white lights and, as a matter of fact, I have LED lights that are white lights that I can actually change the percentage of the lumens, but I like to have very white, bright light in my work area. 12:57 - Lau Lapides (Host) That makes me happy, fascinating, and I like to have, if I can. Of course, for us in New England, weather permitting, I like to have an open door or an open window at all times. Oh, interesting, if I can. I can't always do it, but even in the winter, if it's not horrible out and I have the fireplace on, I have the heat on, I can still have the porch door open, or I can even have a window open to fresh air. There's something about air and wind that the dynamics of that re-energizes me in a certain way. 13:31 - Anne ganguzza (Host) Luckily in California I can do that quite a bit. 13:34 - Lau Lapides (Host) And I like to keep windows open for the cats. 13:36 - Anne ganguzza (Host) It's interesting because when I moved to California, there's a lot of Californians that will just leave their doors open if they're in the house. 13:43 - Lau Lapides (Host) Yeah, I grew up that way too. My neighborhood was that way too, but I don't love bugs and so if a bug happens to fly in. 13:50 - Anne ganguzza (Host) Living in the East Coast, in Mosquito, Aladdin, New Jersey, or humid places where t…

    Full show notes at the publisher

    Should You Pay to Play? May 28, 2024
    Show notes

    One of the first places voice actors often look for auditions is on Pay to Play sites. For a fee, these sites let you audition for jobs from potential clients all over the world. But these sites can have downsides, including unethical business practices. Controversy over these sites has been highlighted at voiceover conferences and throughout social media. In this episode, the BOSSES delve into navigating online casting platforms and cultivating loyal client relationships outside of these sites. We discuss the investment of time and resources needed to be successful and the importance of evolving with the industry to avoid getting left behind. Ever-evolving AI technology challenges us to redefine our roles and strategies, and we tackle this head-on sharing insights into how we can adapt to remain indispensable. 00:00 - Anne Ganguzza (Host) Hey VO Bosses. Ann Ganguzza here. Are you struggling to market that boss voice of yours? Well, let me tell you about the VO Boss Blast. With a custom vetted list and personalized emails, we can help you get your marketing message out to those who hire. Find out more at vobosscom and let's blast off together. 00:24 - Intro (Announcement) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss a VO boss. Now let's welcome your host, Anne Ganguzza. 00:43 - Anne Ganguzza (Host) Hey, everyone welcome to the VO Boss Podcast. I'm your host, Anne Ganguzza. Hey everyone, welcome to the VO Boss Podcast. I'm your host, Anne Ganguzza, and we are here with the Real Boss series with my good friend and guest co-host, Tom Dheere. Hey, Tom Dheere. 00:55 - Tom Dheere (Co-host) Hello Anne Ganguza. 00:57 - Anne Ganguzza (Host) Tom Dheere, it was so awesome to see you at VO Atlanta. I have to say. 01:01 - Tom Dheere (Co-host) Yes, the drive-by hug Right. 01:03 - Anne Ganguzza (Host) I know and I saw you for like a split second, but still it was good for that split second to get the hug in. Absolutely, I know the two of us were insanely busy but getting back together since VO Atlanta. There was a big bomb dropped at VO Atlanta with the Drama, bomb. 01:17 Yeah, with the online casting panel, which began with an apology from the CEO of Voicescom. And so, hmm, let's talk, shall we? Let's dish, let's dish, let's, let's, let's fill some tea. So what were your initial? Were you surprised and what were your initial thoughts? And actually we should just recount for the bosses who were not there at VO Atlanta, the very first thing, on a panel of online casting with J Michael Collins, j Michael asked the acting CEO of Voicescom was he prepared to apologize to the voiceover community for the actions on behalf of Voicescom in the past few years, now that David Cicerelli has stepped down and indeed there was an apology. So, tom, were you there, present in the audience? 02:07 - Tom Dheere (Co-host) Well, yes, I was there. I was asked to be there actually. Me too, me too Okay so you were part of that little group of people that were asked to make sure that we would be present at the online casting. Because then we could talk about it like this so then we could talk about it, or we could step up to the mic and ask some pointed questions. 02:23 But to give everybody a little bit of background is that Voicescom has had a pretty bad reputation for a good 10 years, Because I think the first great resignation was in 2014, which is when the interview with Graham Spicer came out and the article that somebody wrote showing how, you know, the same casting notice was posted on Voice123 and Voicescom, but the Voicescom was thousands of dollars lower. So they were caught kind of red-handed doing what many would consider some unethical practices. 02:53 Double-dipping, triple-dipping, Right so Jay O'Connor, who is the acting CEO of Voicescom, is also the son of the recently deceased Supreme Court Justice, sandra Day O'Connor, and he also works for Morgan Stanley. 03:10 - Anne Ganguzza (Host) And Morgan Stanley was the company that put $17 million investment into Voicescom, not a voiceover company. 03:13 - Tom Dheere (Co-host) Not a voiceover company. They invested that roughly six, seven years ago. So I'm assuming that David Cicerelli stepped down because he didn't come through on his promise to make their money back. So that's why they put one of their own people in there. So I'm assuming Jay's job is very simple make their money back. So that's just kind of the background. And JMC who I just had him on my Ask Me Anything said that one of the conditions of Jay appearing at VO Atlanta was that he apologized for the past business practices and behaviors. So it made me think about the word responsible. Jay was not CEO of Voicescom when all the interesting stuff happened. However, if you break down the word responsible, it's response able able to respond. 03:57 Oh, I like that Well yeah because, if you think about it, Jay is not guilty of the stuff that Voicescom did under their previous administration, but now he is able to respond to all of that stuff. So you know that late last year Voicescom signed the Fair Voices Pledge and altered their terms of service, the Fair AI. 04:19 Thank you Nava and Tim Freelander and Karin and all those wonderful people there. So what was extra funny is I was sitting next to Miranda Ellis, who's our buddy, who helps run VA for VO, and we were talking about it. We're wondering who's that guy up there? And then I was telling her about the whole Jay O'Connor thing and then JMC said and here is CEO of Voicescom, jay O'Connor, and we're like oh okay, there he is. 04:47 And yes, he did apologize. He gave them an F for how they handled the situation, but they said they're going to be working on moving forward and a lot of pointed questions were asked. I was surprised that he was there. I was surprised at the apology. I think he handled most of the questions from the audience pretty well, pretty professionally. 05:03 - Anne Ganguzza (Host) I wasn't surprised at the apology. I mean, j Michael basically said are you prepared to apologize? And when you are a CEO of a company, I mean at some point, like I imagine, you're going to work that out politically correctly in front of an audience of thousands, knowing that we would be talking about this. What was he going to say? To be quite honest, I mean, I wasn't surprised that he apologized. I wasn't surprised that he took Jay Michael on it, because, guess what, there's business for him sitting there in the audience. 05:33 - Tom Dheere (Co-host) Oh yeah, potential customers. There was a sea of potential customers in there and ones who had left the platform who now could be persuaded to return to the platform as well. I did make it a point to talk to him afterwards. I as well. I did make it a point to talk to him afterwards. I first said I'm sorry about your mother's recent passing. 05:46 - Anne Ganguzza (Host) Oh, thank you. 05:47 - Tom Dheere (Co-host) I say thank you on behalf of I know he's a person. 05:50 - Anne Ganguzza (Host) He is a person, yeah, Like he's just a guy. 05:52 - Tom Dheere (Co-host) He probably didn't know Voicescom existed, right? So, like he doesn't know about this stuff and we have to give him the benefit of the doubt, of course of the doubt, we have to assume he's an ethical, response-able person and I said hey, if you need some insight from boots-on-the-ground people, let me know. I gave him my card. He said thank you, he was very kind. So am I optimistic about Voicescom? Cautiously pessimistic? No, yeah, cautiously optimistic. So I'll say cautiously pessimistic. But you know what? I'll tell you something, anne. I rejoined in September of 2023 because they did change their terms of service, they did sign the Fair Voices Pledge and also, as the VO strategist, I have students who want to understand what's going on and if it should be used and how it should be used Yep. 06:37 - Anne Ganguzza (Host) completely agree with that. So if nothing else. 06:39 - Tom Dheere (Co-host) I wanted to create an account to understand how the platform functions, how to feed the algorithm. 06:44 - Anne Ganguzza (Host) If we are going to be working with students I mean myself included. I mean honestly. I mean we have to know about these platforms so that we can talk about them and recommend them or not to our students. So I feel like I'm a member of Voice123. Now I will say that I was not able to stay for the full session at VO Atlanta because literally they scheduled that right in the middle of my X session, so after 20 minutes I had to leave and so I did not get a chance to speak to him myself personally. But I know a lot of people that I've talked to did, and Mark Scott also did a nice recap on his podcast about the conversation and his conversation with him as well, and myself and Law had a discussion about it as well on a podcast. So I think it's good that we're talking about it. But I'd like to go further, tom. I'd like to talk to you about pay-to-plays in general, what part they play now in the voiceover industry and where you might see them going in the future. 07:36 - Tom Dheere (Co-host) It's funny because maybe 15 years ago they were a disruptive force in the voiceover industry, not unlike AI right now, which is currently a disruptive force in the voiceover industry. And, like I've said about AI and you and I talked about this a couple of episodes ago when it comes to disruptive technologies or business models, you can fight it, you can ignore it, you can adapt to it or you can embrace it. So everybody has their own journey and their own path on how to define success as a voice actor and what they need to do. You want to do all high-end cartoons and video games. You need representation. You need to join SAG-AFTRA. You may need to move to LA or New York or Dallas and do a boots-on-the-ground thing. If you want to narrate audiobooks, that's a different track. If you want to narrate e-learning modules, that's a different track. The best way that I can illustrate this is talking about my journey on Voice123. I joined Voice123 in 2006. 08:47 - Anne Ganguzza (Host) no-transcript. 08:49 - Tom Dheere (Co-host) Yeah, I joined it the first year that I went full-time as a voice actor. I learned a lot on there. 08:56 - Anne Ganguzza (Host) It wasn't my first year as a voice actor, but it might've been my second or third, and it was an opportunity. It was a new opportunity to get work, and I remember at the time. How else did you get work outside of if you had an agent? I did not have an agent at the time. I was working on the online platforms like Freelancer back in the day I mean, it was Freelancer, I don't know if it was Odesk. 09:18 - Tom Dheere (Co-host) Odesk Elance, Elance. 09:23 - Intro (Announcement) I was on all those too. 09:24 - Anne Ganguzza (Host) I was on all of those too, and then Voice123 came out and I joined in 2006 as well, and actually it worked well for me Although you have actually created a record of how well you've done on that platform throughout the years, and so I'm eager to hear about that. 09:42 - Tom Dheere (Co-host) Sure. So for those of you who are listening to this, I'll just read this to you as best I can, but I've got a little slide up here. So I joined in 2006. There was only one tier, it was $200. That first year, I made $1,100. So a great return on investment. Next year, rejoined, made $2,750. So that was great. 2008, it went up to $300. I made $2,650. 2009, made $1,. I made $2650,. 2009, made $1950,. 2010, I made $13,000. 10:08 - Anne Ganguzza (Host) What changed. 10:09 - Tom Dheere (Co-host) I got better at auditioning and I also landed a big textbook like a science textbook. So that was a big chunk of that $13,000. 10:17 - Anne Ganguzza (Host) So let me ask you, in those years, in those early years, how many auditions were you doing? Were you doing 10 a day, 20 a day, as many as possible? 10:26 - Tom Dheere (Co-host) I was doing a lot less than that. I was doing a handful a day, but also my direct marketing strategies were working pretty well, so it was complementing. So I was blogging and doing social media and posting on Facebook and Twitter and stuff like that, so it was part of a balanced breakfast, absolutely. 2011, made almost $8,000. 2012, I renewed, but I only made $350. Now what happened in 2012 is that my voiceover career turned the corner. I went full-time in 2006, but late 2011, all the seeds I'd been planting for all those years started to bloom. So I found myself auditioning a lot less because I was just booking a lot more as a result of my direct marketing strategy. 11:08 - Anne Ganguzza (Host) Right and then also probably repeat clients at that time were starting. I was also getting repeat clients. 11:13 - Tom Dheere (Co-host) So yeah, so that was happening too. Now, in 2013, I did not renew. I made only $300 just from a legacy client. But the main reason I didn't renew is because there was a cultural thing going on in voiceover where a lot of voice actors were saying that if you are on a pay-to-play site, you are contributing to the lowering of rates, you are a bottom feeder, you're enabling predatory practices, and I made the dumbest decision in my voiceover career, which was I stopped auditioning on Voice123. It was a huge mistake. So, 2014, 15, 16, 17, 18, 19, I made virtually nothing because I didn't have a paid account. 11:50 - Anne Ganguzza (Host) But also what happened in those years. Had you gone more to direct methods of marketing? Yes, okay. 11:57 - Tom Dheere (Co-host) Yes, direct marketing was my main jam. 2014 was, to be totally honest, and that was the year I made the most money as a voice actor. And then in 2015, 16, 17, 18, my income started fluctuating wildly $20,000, $30,000 rises and falls year over year. One of my top 10 clients replaced me with AI back then too. 12:17 - Anne Ganguzza (Host) In what year was that? 12:18 - Tom Dheere (Co-host) That was 2018, I think, A top 10 client. I was replaced by AI and then 2019, I made nothing. 2019 also, there was like a major downshift in my voiceover revenue because I noticed almost all of my direct marketing strategy stopped working. So did I all of a sudden become a lousy voice actor? Maybe Did industry trends change and my voice was out of fashion? Definitely not. It was becoming even more in fashion more young, energetic, friendly guy next door sound, which is still in demand. So, after contemplation and talking to friends and professionals, I rejoined for $888 in 2020. And now there was a tiered plan. 12:59 - Anne Ganguzza (Host) Yeah, exactly I was going to say at this point bosses, pay-to-plays evolved. They used to be just one fee and it was usually around $200 to $300. I remember when Voicescom came on the scene it was the cheaper of the two, for $200, when Voice 123 was at $295, I believe, or something like that. And so then there was a bunch of people that joined Voicescom because they kind of undercut the competition, so to speak, which maybe we should have looked at that in the beginning and said, oh, look at that Now there's competition in the online community and online casting community because Voicescom was the second, I would say, largest platform to come out and they grew fairly quickly, I think because of that lower price point. 13:42 And they also did a bunch of good marketing, I would say, on Google. I think they did a bunch of Google ads and they had a bunch of. Seo that they were working on, and so they became really, really pop…

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    Special Guest - Danielle Famble May 21, 2024
    Show notes

    When Danielle Famble traded the bright lights of musical theater for the voiceover booth, she didn't just change careers—she embodied the essence of a true entrepreneur. Grab your headphones and join the BOSS, Anne Ganguzza, as we navigate through Danielle's remarkable journey, discussing how her roots in musical theater have equipped her with a unique resilience and CEO mindset for her flourishing voiceover career. From emotional trials to asserting her worth in the industry, her story is a masterclass in transforming her performing arts discipline into a voiceover triumph. We discuss the intricacies of a successful business mindset, emphasizing the need for mentorship, community, and the wisdom of collective experience. We uncover the secrets behind tracking progress, efficiency, and how a transparent approach to finances can empower artists, especially women and women of color, helping them to assert their worth and command the rates they deserve. 00:01 - Intro (Announcement) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss a VO boss. Now let's welcome your host, Anne Ganguzza. 00:19 - Anne Ganguzza (Host) Hey, hey everyone, welcome to the VO Boss Podcast. I'm your host, Anne Ganguzza, and today I am really excited to bring on a very special guest and Boss Danielle Famble. Danielle is a full-time voice actor with a performing background in musical theater and on TV, and transitioned from the stage to the booth in 2019. And since that time, she has voiced for amazing brands like Google, pepsi, etsy, prudential Hertz, the US Army and more, and she recently presented this almost viral breakout presentation at VO Atlanta, which I heard nothing but amazing things about, about how to build your business like a CEO With a CEO mindset. It was very, very well received and I am so excited to talk to her today about that CEO mindset. Danielle, thanks so much for joining us. 01:12 - Danielle Famble (Host) Hey, thanks for having me, anne, this is fun. 01:14 - Anne Ganguzza (Host) Yeah. So let's talk a little bit first about your career, because I feel like anybody that transitions into the career voiceover has to have an entrepreneurial mindset to begin with. Transitions into the career of voiceover has to have an entrepreneurial mindset to begin with, and so that really works well with being a boss. So tell us a little bit about your career and how you went from musical theater and are you still singing, I hope into voiceover. 01:37 - Danielle Famble (Host) Well, I grew up actually, I'm from Texas originally and my family, my parents, my grandparents they were entrepreneurial. My mom and dad had a water store. They sold water in the 90s Crazy. 01:50 Everybody needs it, right, everybody needs it. So they were good and my grandparents had like an afterschool snack truck. So I grew up around businesses and seeing my family, my parents, running businesses, and I'm also a middle child, so I love attention, I guess is the polite way to say it. So I always grew up, you know, singing in church or performing in school. So it was sort of a natural progression for me to go to school for musical theater, majoring in classical music and minoring in theater, and I knew, based on a trip coming to New York City in high school, that I wanted to do musical theater and move here. 02:31 So for me, I just I don't know I had this entrepreneurial background with my parents and my family and loving to perform, and realizing it took a while, but realizing, especially moving to New York, that this is a business and you have to market yourself and learn and do all the things that you need to do to run a business. 02:51 So my transition really was from doing musical theater, I performed on cruise ships and performed, you know, all over the country at theme parks and regional theaters, and then in 2020, the pandemic happened and I had this background of acting and performing, but I really wanted to figure out how I could make that background work with voiceover. So that's when I transitioned from like 2019 up to 2020, made that transition to voiceover and realized that my entrepreneurial background really helped because, unlike being on the stage for me anyway, I was able to look at what I could do with and without the help of agents and managers and realize that I could carve my own way myself with the help of reps, agents, managers, things like that. So it kind of just all dawned on me that my past and my upbringing really was helpful in creating this CEO mindset. 03:54 - Anne Ganguzza (Host) Now, do you do anything outside of voiceover? Are you still in music or in theater as well? Or is it just something that you just fell in love with? Voiceover and that's it? You're just full force. 04:06 - Danielle Famble (Host) I kind of fell in love with voiceover and I'm full force. I will say I miss singing, I miss being on stage, I miss people. And so to fill my soul, I think what I'm now doing is I live in the New York City area, so going to the symphony or going to a Broadway show, I'm going to go tomorrow night to see my friend who's made his Broadway debut. So filling my soul in that way and maybe even getting back into singing lessons. 04:33 This is a new development. Yeah, that's, I think, what I'm going to be doing. But there was a lot of, I guess, trauma from growing up and it can be a hard business on your emotional state, and that part of it I don't really miss, and so I think it was a good voiceover Well, yes, that's true, that's true. I think I've learned how to navigate it better. 04:52 - Anne Ganguzza (Host) Well, I think maybe that prepared you Probably Right, because I think that well, maybe people who are not familiar with stage and music and that is hardcore, facing like rejection or that type of thing, and so you have to really develop a thick skin and I think by the time you get to voiceover, maybe that helped prepare you in some way for that. But also, I think your experience from growing up with your parents and your grandparents who are entrepreneurs I mean I love that that was a great showcase. It was a great example for you as a young child to see that you could do anything. My parents were kind of the same way and I really attribute it to my entrepreneurial mindset, where there was a belief that if I wanted to pursue that and it was something that brought me great joy I could do that for a living and I could pursue that and be able to pay the bills by doing that. 05:45 So let me ask you, what would you say would be the biggest challenge that you faced in that transition, in creating a business for voiceover, because it sounds to me like you had a good idea of okay, I know that it's more than just performing right, I think a lot of people want to just go into their studios and do voiceover all day, but I think there's so much more to it, because you could be the best voice artist, the best singer, the best actor in the world, but if nobody knows about it, you can't get hired Right, and that's where I think your entrepreneurial business mindset has to come into play. So what was your biggest challenge when you transitioned from one career into the next? 06:24 - Danielle Famble (Host) I would say my biggest challenge was honestly recognizing that it was a business, because I wanted to jump in. The actor and the performer in me just wanted to get really good at how to perform in front of the mic and do the perfect read and the perfect conversational read, or at that time it was the we're all in this together read right. 06:44 So that was a hard transition for me to realize that there was more to this job than just talking into a microphone. Once I realized that I think it was mostly just needing to send out invoices and collecting the payment on time and answering questions that I just didn't know the answer to, and there were a lot of I don't knows and then learning as I went. That I think, was the hardest part, because at that time you don't know what you don't know, and part of running a business is realizing all the things that you don't know and having to figure out the answer to it or at least come up with this next answer, and then iterate as you get better? 07:22 - Anne Ganguzza (Host) Sure, yeah, absolutely. So then what would you say was your most successful path into really making this more of a business mindset? Did you read a great book? Did you do a lot of research? Did you talk to your parents? What was it that helped you to really create that CEO mindset? 07:40 - Danielle Famble (Host) I would say getting help and finding a mentor. I coached with a lot of different people. I coached Facebook group Voice Actors of NYC to be invaluable because there are so many people who will offer help or resources or ideas. But not going it alone, I think, would be the best resources. Find your tribe, find a mentor, find someone who can help you, because it's so much faster for you to progress when you have other people to bounce those ideas off of. 08:28 - Anne Ganguzza (Host) Yeah, absolutely. Now you talked a little bit about the importance of being able to scale your business and to be able to track your progress in terms of how to mark your success and how to move forward in your business. Can you talk a little bit about that? 08:44 - Danielle Famble (Host) Yeah, I noticed and I learned and I knew this from even my parents and grandparents the data is the most important thing that you can have to know where you are and where you want to go. So tracking my numbers was incredibly important to me, and I don't just mean income. I wanted to get better at how quickly I could do auditions, and so I was tracking how many auditions I was doing a day and I could tell by looking at the numbers if I was getting faster or more efficient. I care a lot about money and numbers and love to talk about money actually. 09:18 - Anne Ganguzza (Host) Wait, can you repeat that? Because I love a woman who can— oh, I care a lot about numbers and money. 09:23 - Danielle Famble (Host) It is not a bad word. 09:24 - Anne Ganguzza (Host) It is not a bad word. Thank you, Danielle. 09:26 I didn't mean to interrupt you, but I was so excited that you could say that I was maybe I was the only other person that said look, I love to make money and I love the challenge in how can I make more money? And so I think having a healthy mindset with money is very important. Let's talk a little bit more about that, danielle. I think a lot of it stems too from different mindset or different ideals that you have as you grow up Like. Is money a bad word or is money a good thing? And especially being female, can a female make a lot of money and is that a good thing? Let's talk about that. 09:58 - Danielle Famble (Host) Yeah, absolutely. I think there needs to be a healthy conversation about money with women, specifically For me I preach it women of color because sometimes, as women, we feel uncomfortable asking for what it is that we want, yeah, and what you're worth and what you're worth, and being able to say it with confidence and say this is my rate or can we negotiate on a rate? Can you do better with the rate that you've proposed? Having these conversations is important because me, as a business, I'm running a business and having business conversations with other businesses when they're asking me to license the use of my voice for their project. So I don't feel weird talking about business with a business. 10:43 - Anne Ganguzza (Host) Sure, because that's what I'm doing, and money is the language of business. 10:48 - Danielle Famble (Host) So finding that level of comfort and being able to feel comfortable in talking about money, sure, and knowing that you are worth the amount that you've stated, or more, it's baseline, I think. 11:03 From there, that's when you can grow and feel more comfortable. 11:07 Another thing for me was getting over that starving artist mentality. 11:12 I feel like it's kind of glorified, especially when I was coming from a musical theater background. 11:17 I mean, I remember standing in line for hours on end waiting to sing my 16 bar cut so that I could maybe book a job that was going to pay me $300 a week at some regional theater and I was grateful and while that is fine and it happened and I needed it at the time, it's not where I'm at anymore. I couldn't do that anymore and that's one of the reasons why it was important to me to sort of figure out what else I could do outside of theater, because it was no longer aligning with how I wanted to live my life, because my life cost a certain amount of money and I needed to find other ways to live the life that I wanted and be able to pay for it. And that's not a bad thing knowing that it's going to cost you money, and I'm okay with asking for what I want and also saying no if it doesn't work out. No is a full sentence and if a number doesn't work for you. 12:13 - Anne Ganguzza (Host) That's great. No is a full sentence. I love that. It's a full sentence. 12:15 - Danielle Famble (Host) And if it doesn't work for you, be okay with saying no and holding by your no. 12:20 - Anne Ganguzza (Host) Well, let's talk a little bit more about that, because I and holding by your no. Well, let's talk a little bit more about that, because I think that for a lot of people starting out in the industry, they're just afraid to ask for what they're worth, or they're afraid to negotiate. And so if a potential client comes to you and they don't have a budget to pay you what you feel you're worth, like what does it take? Like in terms of how do you get up the confidence to say no? And for me it's always been well, you only have to do it once, because once it works out in your favor, then it gives you all the confidence in the world. But tell me about your experience. Did you have an experience where you were scared to say no? Or you thought, oh my gosh, maybe I should do this job for this low pay? 12:57 - Danielle Famble (Host) Let's talk about that no-transcript, still want to do it, even at a lower rate? And if the answer is no, can I tell them no and have that uncomfortable conversation like you're saying just once, saying something like unfortunately, this number does not work for me or align with what I would normally quote. I wish you all the best, finding the right voice talent for this project. And then that's it. And I've noticed that when I do that, I've left my day open, my time open. Another job could come my way that pays me the rate that I'm looking for and that I need, or I can do something else, and maybe that something else is getting out of the booth, getting out of the house, going and seeing some friends or doing something that enriches my life, and there's no monetary value that I can put on that. 14:19 - Anne Ganguzza (Host) Well, I think when you can enrich your life, it enriches your product, it enriches your business, because I think it all feeds. 14:28 It's just a wonderful, wonderful cycle and I love that you mentioned that you're going to go see your friend on Broadway and I feel like for me it's like I need to watch a great movie, because it really stirs up the creative juices and it really helps me to be even better at my job, at my business, and to be more creative, because that's what really we do for a living is we need to have that creativity, we need to bring that to life, and I feel like anything that you can…

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    Scammers - Avoiding Fraudulent Schemes May 14, 2024
    Show notes

    Arm yourself against voiceover scams with insights from Anne Ganguzza and Lau Lapides. The BOSSES shine a light on the potential dangers of casting scams, providing you with the necessary tools and instincts to recognize when something simply doesn't look right. From notorious overpayment traps to false urgency ploys, we dissect the mechanics of these schemes, emphasizing the importance of due diligence and healthy skepticism. Navigating potential job offers can be intimidating, but this episode will help you confidently sidestep the dangers. The BOSSES unpack the nuances of vetting opportunities, the significance of physical company locations, and the red flags that warrant a second look. 00:01 - Intro (Host) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss a VO boss. Now let's welcome your host, Anne Ganguzza. 00:20 - Anne Ganguzza (Host) Hey everyone, welcome to the VO Boss Podcast and the Boss Superpower Series. I'm your host, Anne Ganguzza, and I'm here with the lovely Lau Lapides. Yay, Nice to be back, Hi Law, as always. Hi Annie, Lau, you know I'm wearing my red today. 00:37 - Lau Lapides (Host) You're looking all red and crimson-y and like ready to rock and roll Like a red flag. 00:44 - Anne Ganguzza (Host) Oh, I'm so punny sometimes. So now what are we going to talk about today? Let's talk about, maybe, red flags and or scams. I know that they are a popular topic, but I think it's something that we need to watch out for in the industry these scams that go around and ask us to submit our voices and then gosh only knows what happens after that. Typically, it has something to do with money, but, yeah, law. What are your thoughts about scams and how we can avoid them as bosses? 01:15 - Lau Lapides (Host) Well, totally prevalent. We get it. It's in every industry. And I have to tell you and I know you've been experiencing this too in the last few years tell you and I know you've been experiencing this too in the last few years there have been an onslaught of hackers and slackers and scammers and bammers and everything you call them. They're around and they are literally coming at you. So, as a business owner, you have to be ready for it. They're literally trying to get through your firewalls, whether it's your website, your software. I have, unfortunately, a resident new stalker who leaves me voicemails. You got to be ready for that. You got to take the personalization and emotion out of it and protect yourself, protect yourself and protect your business Absolutely. 02:02 - Anne Ganguzza (Host) So I know that there's some great first of all resources online that you can find out. I mean, the number one thing is is if you, let's say, get an email or a phone call and it's asking you to submit something personal, like your voice file or an audio file or give money, the first thing that I think you can do is to take action is to Google. Google is your friend and again Google here. Google is your friend and again Google here. Google is your friend because a lot of times, especially even if you get like a phone call right, you can put in the phone number and you can see if it's a phone scam, or you can put in the subject of the email and see if you can find anything out there that talks about it. 02:39 There might be discussions in Reddit. There might be discussions on Facebook that say, yes, this is a scam, don't believe it. But the thing of it is is to make sure. If something doesn't feel right or something is off, then definitely take the first step and research it, go to Google. That's what I would say would be your first step, and then there are lots of other tips and tricks that we have for you. Bosses out there Law. What would you say is your first and foremost line of defense if you feel you've been taken advantage of or are being scammed Right. 03:09 - Lau Lapides (Host) There's a bunch of stuff we can do and, by the way, I would take what Annie said even a step further and I would make sure you're talking to your inner circle of your coaches, your uppers in the industry, people who are in the know, Because I have found, Annie, that if I go to Google, or a lot of you may be now using DuckDuckGo only because Google has a lot of online drones that go after you now. So if you use DuckDuckGo and you're on there, you're going to find they do have websites oftentimes and they do look legitimate and they lift that information. It's very easy to make a landing page. So you have to really talk to people in the industry that really would know to really cross-check. I always say go with your gut instinct. Your gut instinct is telling you something. Listen to it. One of the big scams, Annie, that is out there is the overpayment scam. This is big in our industry. That's where the client sends you, right. 04:02 Well, let's describe what it is for people who don't know what it is. It's a client sends you money, right, and they say that they're expecting to ask you to send the overpayment to someone else. It's like this. We used to call them chain scams. Right, don't do anything of the sort. Never accept money, never send money. 04:21 - Anne Ganguzza (Host) Well, never send money to somebody who claims to be your client number one. I mean Never, never. 04:26 - Lau Lapides (Host) I mean that's a red flag right there. Right, that's your red flag, right there. 04:30 - Anne Ganguzza (Host) So basically they've sent you money, but it's typically it's a check that is not legit. Yes, exactly. So when they ask you to, send money back, then you basically are just giving them money, the overpayment. You are giving them money for nothing because they've given you a fraudulent check. 04:47 - Lau Lapides (Host) Hello, and what about the urgency one? This plays on your emotions. This is the sense of urgency making you feel like you're under pressure. Right, the client pressures you to like, handle the payment processing really fast, because there's a reason to handle it really fast. And they want to scramble your brain, they want to get you confused and discombobulated. So you're not thinking straight and you're just acting because you may feel like, oh, I want that job, it sounds great. Or you're a little desperate, you haven't worked in a while, sounds like a great job, you don't want to miss out on it. So they'll put that urgency on it for you. So be very, very careful of that. 05:26 - Anne Ganguzza (Host) And that urgency can be to submit voice files of which they will not pay you for. That goes back to law. This is like a business practice For me for many, many years. When I negotiate a job with a client, I especially a new client that I'm not familiar with I will always ask for payment upfront. It is not a big thing to ask, as a matter of fact, the way that I'm not familiar with. 05:47 I will always ask for payment up front. It is not a big thing to ask as a matter of fact, the way that I word it in my email is payment is appreciated and preferred up front. Otherwise, other options are available upon request, and so for a new client, I will request that they pay me up front before I even send them an audio file, and I'll tell you what. 99.9% of the time, unless it's a large client that has to go through a process to pay, like through purchase orders or something like that I will get payment and I will request payment electronically, because that way I can guarantee that the money lands in my account first. Then I will send them files, and so, therefore, when it's requested up front after you've negotiated and then it's a statement that is right on my email that says payment in full appreciated made to my Venmo or my PayPal and then basically other options available upon request and I get it. 06:42 Guys, I get it. I've been doing this for years. It's amazing how people are like well, charge 50%. I'm like, no, just ask for the full thing up front. Now, if somebody doesn't want to give you the full thing up front, then get on the phone with them. Make sure there's a human being at the other end of the line. This is not all done through email. These are some tips that I've learned over the years. Right is make sure you've got a human at the other end of the line and check out the business Again. There is a way to research those things online. Is there a business? Is there a phone number At the end of the email? Is there a signature file that has a company name, a way to contact them via email, via phone? I don't care how old school I sound, bosses, I get on the phone and I call yeah, you need to contact them. 07:26 - Lau Lapides (Host) I make sure there's a real person at the other end of the line. What about you? Because here's the other thing too. There's a double reason why you should contact them, especially by phone. If they're going to give you a phone number and that is, if it's a scam they need to know about it. So they need to know their identity has been stolen, and then they can put a post out online that people are coming at you using our name and our identity and it's not us. Yes, yes, absolutely, and they will really appreciate it. So there's the double reason to protect yourself, but also to protect that company, because sometimes they're just not going to know about it right. 07:59 - Anne Ganguzza (Host) Sometimes they're stealing the identity of the company. Absolutely Right Filling the identity of the company. 08:02 - Lau Lapides (Host) Absolutely. One of my clients fell into this one, unfortunately, and that was she was already knee-deep into a job and she had submitted a bunch like 10 pages, 15 pages on a long form, and there were no edits. That's a red flag right there. So, unfortunately, she had already submitted something and she already saw oh, there are no edits. There's something wrong with that job, there's something strange. Also, if you see in your breakdown you're going to get, say, a form letter online asking you to be a VO for AI or for this or for that it could be for anything, right, and the numbers they use are weird. Look at weird numbers. Like we're going to use this from three and a half to 11 and a half months. You know the numbers look strange, they look off. 08:50 - Anne Ganguzza (Host) Oh, that's interesting. I would not have thought about that. 08:52 - Lau Lapides (Host) Yeah, strange numbers, like strange configurations of numbers. We used to look for grammar and lowercase, but now we can't do it anymore because they're going through chat, gpt, so everything is formatted fairly well. How about this one, you guys? How about this one? They're deeply, deeply focused and over-focused on the payment versus the job. 09:13 - Anne Ganguzza (Host) Yeah, I agree. 09:15 - Lau Lapides (Host) Yeah, payment, it's all about getting the money quick right. 09:18 - Anne Ganguzza (Host) So they can get in and get out right, Because they really don't care about your audio files or they care about the audio files, and then they just ghost you and won't pay you. And that's a different type of a scam. Typically, that kind of falls within. What kind of clients are you working with? And again, I always say educate yourself on the client that is contacting you as soon as you get an email. That's typically how we get inquiries right. We'll get an email or we'll get a direct message from somebody. Make sure that they have a legitimate domain on the end of their contact information. 09:51 - Lau Lapides (Host) And what if they have a whole bunch of domains that lead you in circles? 09:58 - Anne Ganguzza (Host) Different emails, different domains that confuse you, or a domain that doesn't exist for a company. It could just be somebody at gmailcom or somebody at hotmailcom. I would always look at those people twice because if they're a legitimate company they should have a company domain. It should be yada yada yadacom, and if they don't have that then I would be very suspect. If they do not include a phone number, I would be suspect. If they don't have a real signature file, I would be very suspect. 10:23 - Intro (Host) And as the law said back in the day. 10:25 - Anne Ganguzza (Host) We used to look for grammatical errors, and now that's less common. Now you've got to look at more people that are stealing identities, and or maybe people who just don't put a valid domain at their email address or there's no way to contact them, even if they have a website. I can't stand when I go to a website and I can't find a phone number to contact someone. That to me— Well, that's unfortunately more common too. 10:49 - Lau Lapides (Host) That, to me, is a red flag. Yeah, and here's the problem with technology is it's getting so good that certain elements are cut out of our industry that used to be there. Like a lot of the bigger companies we work with do not provide you even customer service numbers anymore because they don't have staff to answer phones, so everything is a bot now. So you could be contacted by a bot. You don't know they're a bot. The bot is scheduled to get information, so never give your information out online. No account numbers, no bank numbers, no social security nothing. 11:22 - Anne Ganguzza (Host) I'm going to say that any legitimate company will have a phone number, or at least any legitimate company will provide that they're harder to find, Annie, and I'll give you an example. 11:32 - Lau Lapides (Host) I'll give you a direct example. We're on the Calendly link. Whether you're using Acuity or Calendly, I dare you to find a phone number for them. And they are a legit global service, their calendars that we use all the time. You use them, we use them all the time. 11:49 - Anne Ganguzza (Host) But I'm going to say that's dedicated to maybe software, right? I'm just going to say if you've got a company with people that maybe you're doing a corporate or an e-learning right, yeah, go after it. Yeah, you should absolutely be able to find a way to contact them. I mean, even like I buy a lot of clothing online just saying, Is that a surprise and I have a customer service issue. I want to be able to talk to a human being, right and you're right. 12:14 It is getting more and more difficult to find. However, I'm going to say that your chances are better if you do have a phone number that you can contact a human being at the other end of the line. 12:24 - Lau Lapides (Host) Of course, of course. But remember, I still caution people because I ran into this myself. For the banking fraudsters, because identity theft is number one in the US. So for the banking, they'll send you something that looks exactly like Bank of America exactly like. Paypal and they'll say you owe us $500. 12:43 - Speaker 4 (Host) Here's our invoice yeah, click here to resolve. 12:46 - Lau Lapides (Host) Click here, don't click on anything. Never click on anything. And if you call them, just know you may be calling someone that they hired within their fraud service. So I suggest, if at all possible, go to a location. Go to the location. If it's a bank or financial or whatever, you should be able to find a location where you can talk to someone live, like Annie's talking about, to try to get some sort of vetting on it, because you don't know, they l…

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    Business Ethics May 07, 2024
    Show notes

    We've all been there—faced with the decision to work with a business whose practices don't quite sit right. It's a crossroads that can define not just your career, but your character. The BOSSES tackle this head-on, discussing what it really means when corporations say "I'm sorry" and whether change follows their apologies. They also peel back the curtain on the pricing battles both in voiceover work and in the consumer world, questioning why we shouldn't always accept the status quo and, instead, fight for what's fair. This episode isn't just about the voiceover industry—it's a broader look at how we, as professionals and consumers, navigate the moral maze of modern business. 00:01 - Intro (Host) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss a VO boss. Now let's welcome your host, Anne Ganguzza. 00:20 - Anne Ganguzza (Host) Hey, hey, everyone, welcome to the VO Boss Podcast and the Boss Superpower Series. Hey, hey, everyone, welcome to the VO Boss Podcast and the Boss Superpower Series. I'm your host, Anne Ganguzza, and I am back in the booth with the lovely, illustrious Lau Lapides. 00:31 - Lau Lapides (Host) Oh, hey Lau hey girl Nice to see you Love being back. 00:36 - Anne Ganguzza (Host) I know I feel like it's been an age. I feel like we just haven't seen each other in a while, but yet we did just see each other at VO Atlanta and it was not enough time. The two of us were so insanely busy that I feel like I didn't get enough quality time with you or quality time with anybody oh goodness. 00:53 - Lau Lapides (Host) And that's really funny when you think about it, because when you go to a conference, especially those of us who are going in and we're speaking and we're facilitating, part of the reason why we go is not just to educate but also to meet people and talk and have conversations. And I'm telling you, between the sound, the noise factor, the lights, the running around, the coffee I don't know about you, but I'm taking many naps the coffee, I love it, I love it. The coffee, it's a lot, it's a lot on you at once in a very short amount of time. 01:27 - Anne Ganguzza (Host) Right, but we did learn a lot, didn't we? 01:29 We did, we definitely did. 01:31 One of the panels that was brought up and I don't know if this discussion should be entirely about this that most of us are familiar with that in the very beginning of this voiceover industry emerged as a top player in the pay-to-play space who had some questionable business practices and ethics, and I think that that is a really wonderful topic to talk about your clients and business ethics and how you choose to work with your clients or not work with your clients depending on, let's say, their business practices or even your own. 02:07 Have you taken a look at your own business practices? Are they ethical? Where do you stand on that? And I think that here's the elephant in the room. So the CEO of Voicescom was present on a panel at VO Atlanta and the very first thing that Jay Michael asked him to do was to apologize to the community on behalf of his company on the way that he treated the community in terms of maybe double, triple dipping into the funds that voice talent pay to be on that platform, and I thought I'd ask what your thoughts are and what your knowledge is of Voicescom and their past business practices. 02:46 - Lau Lapides (Host) Right. Well, I think you know we're all in the know about that it's a large industry but it's a small industry. If you stay in this industry probably like many others, for your lifetime and you're in it, you really learn a lot and you know a lot and you know a lot of people. It's very in a facetious way. It's very incestuous in that it's a family-driven business where our friends are like our family and we treat our clients like our family and we really get to know one another quite closely. And one of the issues that we're talking about now, especially with Voicescom, is really just taking care of one another and being aware of best business practices that you want to have as your guiding light for your business. Right, and Voicescom really for a long time, has really gone down the path, the dark path, right. 03:33 The dark web or whatever they call that, a dark path, the deep path of nefarious business practices that have caught on very early and now I think most people know about it, unless they're just coming into the business. And you and I feel the same way. We're just not for it. We're not for working hard and working ethically and working with integrity and working for clients, but not doing it under fair practices. 04:01 - Anne Ganguzza (Host) Well, you know, back in the day, voicescom, when they emerged actually, I believe the very first platform to emerge was well outside of freelancer and those types of platforms was Voice123. And I remember I was an early adopter of Voice123. And then Voicescom came along not too long after that and the owner of that company, the Cicerellis, david and Stephanie, I believe it's- yeah. 04:22 C Cicerelli, were well-known in the community and used to show up to VO Atlanta and the conferences, and they really made a stake in the pay-to-play and became a popular pay-to-play in the industry. And along the way, somewhere I can't even say exactly when it happened, but along the way there became like a fee that was known as the pay-to-plays developed. You would pay a fee to belong to it and so that would give you the opportunities to audition. And then there was this thing that they introduced called escrow, and escrow was if you wanted to make sure that you got paid, then Voicescom would hold that payment for you and then when the job was completed, they would then release that payment, and so as a fee for that holding right the escrow, they would receive a fee. 05:05 And so I remember at that time people were kind of like I think after a year or so of that, people started to question that Isn't that double dipping? It's like you're charging the talent twice, they've already paid to belong to the platform and now you're charging an escrow fee on top of that in order to hold the money. But it was a guarantee that you would get paid. So consider them like a bank right. So first of all, let me ask you your opinion of that. Do you think that that is a fair and ethical practice for a business? Oh, okay. And do you think that is considered double? 05:36 - Lau Lapides (Host) dipping. I do, I do, I absolutely do. You know it's funny. This was me in my early naive mind. I always thought of those platforms as online agencies in a certain way, because what they're doing is they're matchmaking. They're presenting clients to you that you're not going to get on your own, most likely You're not going to meet on your own, and they're presenting it in a way where they do not want you to go private with those clients. In other words, they don't want you to acquire those clients offline. They want you to stay within the platform and use them as the agents. So I'll call them an agency. They don't call themselves an agency, but that's the same premise, right? But a legitimate agency does not charge you anything to be with them. They're going to take their commission off your booking. So it's a totally different business model and therefore they're not an agency. 06:28 - Anne Ganguzza (Host) So interesting. So I'm going to play devil's advocate here and I'm going to say not coming from the agency world, right, but coming from the business world, right, the escrow was an option. At that point, you did not have to decide to put money in escrow. But if you decided to put your faith in them and use the escrow model, they would then take a fee on top of that. So let's say it wasn't an agency, let's say it was a bank fee, right? Would you agree? 06:53 Then, if you thought of it that way and you weren't thinking of them as an agency, in order for you to belong to the platform, they provided you, maybe not matchmaking, but they provided opportunities for you. I mean, they were matchmaking through the algorithm, so to speak, but as a business, as strictly as a business, not thinking of it as an agency. As a business, they were providing you with opportunities. So you paid for that on a yearly basis or whatever, a monthly basis. And then if you wanted them to guarantee the money and hold on to the money because if the client didn't pay them, well, they still had to pay you then you would pay a fee no-transcript. 08:01 - Lau Lapides (Host) I don't want that service. I'm willing to take the incurred risk. 08:04 - Anne Ganguzza (Host) And they allowed that Right. They allowed that in the beginning. I do remember that. 08:07 - Lau Lapides (Host) That is okay. I'll go down that road with them because I'm paying for a service, I'm paying for a platform service and those are valued leads. I get that, it's legitimate, it's valued leads, I'm getting bookings, perfect. But still the control is in my hands when they took that away, when they take that option away, then the nature of it changes in the mind of the consumer. So to me it's not an easy yes or no. It's more like how much control do I have when I'm working with that partner? Sure, sure. What do you think, annie? 08:37 - Anne Ganguzza (Host) Well, I think, because I remember seeing it evolve right and it evolved slowly over time. So I think in a lot of instances they thought that the evolution of those policies and practices would not be noticed by the community. Now, I believe once they decided to not allow people to take customers off the platform, right, that became more of how were they going to enforce it right? 09:01 So, in order to, enforce it, escrow became like non-negotiable. It was a thing that they did, and so they took control of that. Now, a few years down the road, right then, it turned out to be managed projects. Now, on top of that, right as a service, they would manage the entire project, in case it was a larger project and you needed to cast, let's say, multiple roles or it ended up being a long-term project. 09:27 They would manage the project and then there was a fee on top of that. It was no straightforward fee. At this point it was okay. It was a separate negotiation between Voicescom and the client for a particular amount of money which they did not then disclose to the member or the voice talent that got the job right. Then they became the company that managed the job and paid the voice talent and paid their own employees to manage that job, which there is a certain overhead in managing a job like that. I've been a project manager yeah, they're casting. 10:01 - Lau Lapides (Host) They're casting, they're doing project management. They're taking care of the money. They're doing reach out for the leads. Exactly, they're getting the leads in right. 10:08 - Anne Ganguzza (Host) So there's an additional fee. So now to some people in the industry not even thinking about that, it's triple dipping and your thoughts on that. 10:15 - Lau Lapides (Host) I agree. 10:16 - Anne Ganguzza (Host) Yes, yes, at that point, because there's no control left for the voice. Talent, right, yes, correct, I'm on that side At this point. When you don't offer the talent an option to opt out of escrow, now, theoretically you don't have to accept a managed job, right, you do? 10:31 - Lau Lapides (Host) not have to accept a managed job. 10:32 - Intro (Host) So, see how they played the edge. 10:35 - Anne Ganguzza (Host) They played the edge of, I would say, good business ethics and good business practices, but not unlike a lot of big companies out there who maybe you're not so privy. It's just because they're managing income that you are generating. Think about it right they took your choices away. That's what they did. Well, they really didn't take your choice away on a managed job. They did not. 11:00 - Lau Lapides (Host) Okay, but let me ask you this question I don't know how many tiers they have. I have a client that recently showed me something like six or seven tiers or eight tiers of options of different levels. Well, why aren't you doing that? On the other end, just give us the option of the tiers of involvement that we want to have you as a partner. So if I'm early, I don't know what I'm doing. I need all the help in the world. I might go for a higher tier because I'm going to want you to manage everything. I'm going to want you to bank the money. I'm going to want you to take care of me and hold my hand. But if I'm into it five or ten years, I don't need that because I know the practice, I understand how to take care of myself and take the calculated risk. But the option could easily be there. They're offering all these tiers for the membership itself. 11:46 - Anne Ganguzza (Host) So I think, when it comes down to it again, I'm playing devil's advocate, right? I don't want people to say, oh my God, shelovesvoicescom advocate, right? I don't want people to say, oh my God, she loves Voicescom. But honestly, from a business standpoint, right, I do believe if you've not given the talent an opportunity to opt out of things, then you are triple dipping. However, they kept it right on the edge there where at one point and I'm not exactly sure, forgive me for not knowing this I'm not exactly sure about the escrow anymore. I don't know if that's an option or not anymore, if it's just it grow anymore. 12:15 - Lau Lapides (Host) I don't know if that's an option or not anymore, if it's just it's now like standard that they will pay you. I don't know if that was that ever an option, oh it was. 12:19 - Anne Ganguzza (Host) It absolutely was an option. 12:20 - Lau Lapides (Host) That was a long time ago. It was a long time ago, that was early. 12:24 - Anne Ganguzza (Host) Because I remember joining Voice123 back in 2004,. Maybe even earlier than that, I can't remember In the early 2000s, but it was an option. You did not have to choose escrow, and so I believe that if that's not an option anymore, they're definitely double dipping. And I think with the managed yeah, I mean absolutely with the managed. So there are people who say they should give up the yearly fee right for providing opportunities, or the membership fee, or they should give up the escrow or they should give up the managed fee. 12:56 - Intro (Host) Right Any one of those, and so. 12:58 - Anne Ganguzza (Host) I do not know exactly what the new CEO at Voicescom said in the panel, because I had to go teach my own ex-session at the time, but he did indeed apologize on behalf of the company. So here's my question, laha what do you feel about an apology made? And of course, he was not CEO of the company back then? Here's my question, laha what do you feel about an apology made? And, of course, he was not CEO of the company back then? He had no prior knowledge of what was happening. He doesn't even come from a voiceover background. What is your thought about the apology? 13:24 - Lau Lapides (Host) Well, I treat it the same as any business and certainly as politics as well. I think he's a front man, I think he's probably a diplomat in certain ways, as a leader and someone who kn…

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    The Many Faces of Home Studios - with Tom Dheere Apr 30, 2024
    Show notes

    Wondering how to convert your cluttered space into a voiceover success story? Let Anne Ganguzza and the ever-resourceful Tom Dheere, be your personal guides in the transformative journey of setting up a home studio that screams professionalism but whispers in costs. Starting with the bare bones of our make-do booths fashioned from closets and basements, we'll share how to shield your sound from the noisy world outside, using everyday materials to master the art of sound absorption. Our candid conversation is a treasure trove of relatable anecdotes and practical wisdom, perfect for any voice actor eager to refine their recording environment and captivate their audience with crystal-clear audio. 00:01 - Intro (Host) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss, a VO BOSS. Now let's welcome your host, Anne Ganguzza. 00:20 - Anne Ganguzza (Host) Hey everyone, welcome to the V-O Boss podcast in the Real Bosses series. I'm your host, Anne Ganguzza, and I am so excited to be back again with Real Boss guest co-host Tom Dheere. Hey, tom. 00:33 - Tom Dheere (Host) Hey Anne, I'm feeling very bossy today, but not in a mean to tell people what to do today. I'm just feeling bossy, but in a good way. 00:38 - Anne Ganguzza (Host) You got good boss colors on. 00:40 - Tom Dheere (Host) Yeah, and I got some good boss vibes going today too. Yeah, and you sound good, Tom. I do sound good today. It's funny, so do you, as always Well thank you. 00:49 - Anne Ganguzza (Host) I'm going to be speaking next week at a conference to podcasters who are interested in becoming voice of artists. Part of my conversation is going to include the equipment they need, the skills they need and, of course, what's so important to us as voice actors our environment, our studios. 01:08 And you know it's so funny because we are on opposite coasts and I feel like we also have opposite type studios, but yet they both work amazingly well for our businesses. So I wanted to talk to you about your studio and our differences so that this could be a good reference for those bosses. Just starting out that you don't necessarily need a $20,000 recording studio, because when I first started I certainly didn't have one, and I know that Tom has the same story. As a matter of fact, when I first started, I was in my basement in New Jersey, because basements are a good place where you don't have to deal with, let's say, external noises as much because you're half underground. 01:50 It was a closet for me that I started off with, and, tom, I mean talk to me about when you first started. What was your first studio like? 01:58 - Tom Dheere (Host) Okay, my first studio was also in New Jersey, parcipany, new Jersey. I'm sorry, where were you in New Jersey? 02:04 - Anne Ganguzza (Host) I don't remember Northern Jersey. I was in North Haldon, oh, right, by Wayne. Okay, I know exactly where that is. 02:10 - Tom Dheere (Host) I was in the 20, 25 minute drive west of North Haldon, so I lived in a garden apartment. For those of you who don't know New Jersey, garden apartments are these sets of apartment buildings. 02:21 They're almost always red brick, they could be white or other colors, and there's usually there's anywhere from like three to 50 of them. And I lived on a second floor and my first home recording studio was the front closet which was over the steps that would lean to the door that would let you go outside. So what I did was I went to Home Depot and I got carpet remnants on the cheap. I had a quilt that I think my mother-in-laws aunt made. It's a lovely quilt but like oh, this is a good use for it, I wove it into, you know, like the bar that you'd hang your coats on. Sure. 02:56 I would weave it through there. 02:57 - Anne Ganguzza (Host) So it's like a little tent. 02:59 - Tom Dheere (Host) Yeah, actually it was even better than a tent, because the shelf that was above the bar rested on wooden blocks in this apartment so you could lift it up. So I actually threaded it through, threaded it back and folded it under so it completely encapsulated the shelf that was above the bar and that was that. So the quilt was around there. The carpet remnants from Home Depot were on the ground and in front of me and behind me and I made a point to, since the closet was a square box instead of having be an angle, I wouldn't push the corner of the carpet remnant all the way into it, so it would be curved. 03:32 - Anne Ganguzza (Host) So all of the corners, so it would be like square, sharp corners Right. 03:36 - Tom Dheere (Host) So I would put it in with penny nails. And then I had, you know, those football blankets, the kind that you roll up to take a football game. I had one of those and I nailed that into the closet door and that was it. And then I had a little snack tray with a desktop mic stand and my mic was there. And then I got a monitor which I drilled into the well, no, that back then I didn't drill it into the wall, it was on a stand which was on the snack tray. And then I got a splitter, so the monitor that I would sit at at my desk would show the same exact stuff that it would show inside the booth. And then I would bring my air mouse into the booth and sit down and I would just, and then it's. 04:14 - Anne Ganguzza (Host) Well, you were actually advanced because you had a monitor in your booth and you had an air mouse. 04:20 So, for me. I'm gonna tell you, my first experience was when I moved from one place in New Jersey to the next and I had my second studio in the basement. Was really cool, because you don't know what you don't know. And so for those bosses just starting out and I've done multiple audio episodes, just a real quick recap you need to really have a good environment before, I think, you even make a decision on your microphone and within that environment you have to make sure that you're not having any kind of echo or noise. So there's internal noise of your studio and there's external noise that might be trying to come into the studio and you certainly don't want any of the noise that you're making, right as you're voicing, to be echoing off of walls or hard surfaces. So it's important to kind of have yourself surrounded with some sort of material that can absorb that sound rather than have it be reflected back into the microphone. So when Tom talks about having his blankets and his carpet remnants up above him, to the left, to the right, keep in mind you wanna have some form of absorbing material that's in front of you, to the left, to the right, behind and above you and that will help curb any type of reflective sounds that might come back into the microphone. And then, of course, there's always sounds that come in from outside of the studio that we can't always control. I mean, studios have a recording sign for a reason. So even in a real studio, right where this is what they do for a living, you can't run down the hall screaming at the top of your lungs while people are recording, because not everything is completely soundproof. 05:53 However, getting yourself in an environment where you're not gonna get that much reflective sound and sound that might come in is best, and so one thing that that proves, tom, is that for both of us, when we started, we didn't really have to invest a lot of money into our studios to get good quality sound. 06:12 You just have to be a little bit educated about where you're gonna place those materials, and I think it takes a lot of experimentation. I do know when I first started, I didn't know what kind of sound I was supposed to have, and so really helpful to me was getting an engineer on the line and kind of assessing my sound and assessing my studio. However, in the beginning I didn't know anybody, and so I basically it was trial and error, trial and error, and sometimes you can place a blanket and it doesn't do any good. And sometimes you can put another blanket and it still doesn't do any good, and at that point it's helpful to maybe have somebody come and assess your studio sound. And with that I've got multiple places that I recommend. I know, george, the Tech is one of the best. 06:57 That's the first one came to my mind and I think both of us recommend him and bosses will put that link in the show notes for you. But it really can help to have a trained ear, assess what your studio sounds like but also know that you don't have to spend thousands and thousands of dollars. Now I remember back when I moved right from New Jersey to California. Then I had a town home and I was up on the second floor and then I had an office. Well, I had a second bedroom which was right outside of the kitchen and I had a closet and I said, oh great, I've got a closet, I'll make a studio out of that. 07:31 Well, that closet had no clothing in it, right? And that became a whole different set of circumstances where I thought, oh, it'll be easy, I'll just hang carpet, or I've got some old carpet, I'll hang some blankets. Well, it was actually more difficult to create a good sound with an empty closet than it was to actually build. My father actually built me a structure, so it was a little four by four by eight foot room in a room which actually works better than my closet which had nothing in it, like no clothes. So I feel like a clothing closet with clothes in it is really something that can help and can be better in a lot of cases than a clean closet. 08:10 - Tom Dheere (Host) Right, I think I don't remember who was it said it, but sound functions like water and you have to understand where the sound flows and it always has to go somewhere. It's gonna go down, it's gonna go towards you or behind you, it's gonna get bounced around and moved around. So, under a standing, how and where the sound goes will help you figure it out Whether that involves getting bass traps or whether you gotta get Aurelix. 08:35 - Anne Ganguzza (Host) Now people are going what? Or some people buy pool noodles. What are bass traps? 08:39 - Tom Dheere (Host) Aurelix is a form of acoustic foam. I don't even know if I can properly define bass traps are. They're usually in the corners of the room, corners of the room, padding the corners there. 08:47 - Anne Ganguzza (Host) I think what you're trying to do is not have any. The other thing, if you can, because of reflection, right, Sound bouncing If you have walls that are perpendicular to one another or parallel. 08:59 - Tom Dheere (Host) Right, you don't want angles, you want curves. 09:01 - Anne Ganguzza (Host) Curves or angles, or if you do and I'm gonna get to our studios in just a moment if you do, you wanna make sure that you've got adequate coverage for sound absorption in there. 09:11 - Tom Dheere (Host) Right, but at the same time you don't want a dead space either. Too much acoustical treatment can be a bad thing, because your space has to have some kind of texture too. Not like a signature texture that is like oh, I could tell I listened to that commercial. I know Ann did it in her booth. It's not like that, but just something that doesn't sound like you're talking in a safe. You know what I mean. 09:29 - Anne Ganguzza (Host) Absolutely, absolutely so. Ultimately, tom, it wasn't until I moved and this is after 14 years of actually being a full time doing voiceover and making money and so I had to have a booth that created good audio that people didn't reject. And, trust me, I did have a time when people rejected my audio, and that was when I didn't have an ear for what I needed to know, and that was very distressing. 09:53 By the way, all I can say is that once you figure out how to get your sound where it needs to be, it is a big load off your shoulders. But once I decided to move, I actually was able to kind of plan and really think because, okay, I'm 13, 14 years into my full time business, I wanna actually have a space that is created just for recording. And so I was fortunate and I researched, I researched a lot of different things. I thought, well, I can't bring the booth. My father had constructed a booth for me at my town home in Irvine and I couldn't really deconstruct it and reconstruct it again to have the same properties and everybody. I love that booth, by the way, and it was really wonderful and I had had that assessed and blessed by George the Tech, by the way, at the time. But now that I had an opportunity to actually have some time to sit down and think about it, I decided and I looked into researching, I looked into buying a Studio Bricks and it was gonna be really expensive at the time and at the time they were shipping it from Spain, I believe. There was no timeframe as to when I would get it and I thought, oh God, I can't move to a new home and not have a place to record, and so I said, well, let me look into something different. I spoke to George the Tech, who said you know, you might consider having this built for you a custom booth built for you and I started looking into that and fortunately I was able to find someone and, of course, everybody that's ever followed me or I definitely have a podcast on this with Tim Tippetts who designed and built my booth a custom built booth for me and I'm going to tell you that it was a luxury, but it was also something that it was great, because everything was custom tailored just for me and I'm sitting in it now. So if you're watching this podcast on YouTube, you can see my studio. 11:36 I've got sound panels in here. I actually have something that's not quite 90 degrees to one another, but you wouldn't know it by looking at it. It's just very slightly angled, but I do have ceiling acoustic tiles. I have acoustic tiles on my left, to my right, behind me, and I've got a double door, and so that cost me some dollars. I'm gonna say my first studios were a few hundred. Once I upgraded the studio that my father built for me, I would say that cost me about $1,000 with all the treatment and improvements to that, and this one was in the thousands of dollars. 12:09 But it's kind of set it and forget it and done, and so, comparatively, I live in a very quiet area to you, tom, and we'll make that comparison Cause, right, I'm West Coast. I live in a home, I'm in a studio that is dedicated and built custom for me, with double walls, green glue, acoustic panels. I live in it over 55 retirement community, on a cul-de-sac. There's not people racing around here. Well, if there are, that's some other issue. And so I have all the blessings of being able to sit in here and very rarely have to stop recording because there's something noisy happening outside. But, tom, tell me about yours because, again, mine cost thousands of dollars and I'm not saying it was super expensive, because I think for a custom built booth I got a really great deal. But, tom, talk about your studio because, again, you have an amazing studio that you've been working out of for years and just producing broadcast quality like beautiful stuff, one after the other. 13:05 - Tom Dheere (Host) Well, it's funny because I lived in that apartment in New Jersey for 12 years, so I was recording from that space for 12 years and it was regularly a pain in the butt because there was landscaping going on, there was a lot of cars driving by, there was Snow shoveling, there was kids going to school, coming home from school because t…

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    Special Guest - Emma O'Neill - Mind and Body Health in Voiceover Apr 23, 2024
    Show notes

    Anne Ganguzza and special guest BOSS Emma O'Neill talk about enhancing your voiceover performances through a fusion of fitness and wellness. Emma is an award-winning voice actor who's also a seasoned yoga instructor. the BOSSES discuss how the disciplines of health and performance are deeply connected. Emma shares her inspiring transition from a gym enthusiast to a holistic voice professional and illustrates that a strong body fosters a strong voice. Anne also discusses her current health journey, shedding light on the profound influence of nutrition and exercise on the art of voice acting. Navigating the world of mindful eating is no small feat, especially with the demanding schedules of voiceover artists. The BOSSES talk about instinctual eating and its benefits for those who rely on their vocal cords for a living. Plus, we delve into strategies for managing mental health and how a strong support system can be your ally in maintaining peak performance for both mind and body. 00:01 - Intro (Announcement) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss, a VO Boss. Now let's welcome your host, Anne Ganguzzaa. 00:20 - Anne Ganguzza (Host) Hey everyone, welcome to the VO Boss Podcast. I'm your host, Anne Ganguzza, and today I am absolutely thrilled to have a very special guest, Emma, O'neill, with me today. Hello, yay, Emma is a multi-award-winning voice actor and gosh, don't I know what. I've seen her receive multiple awards at these ceremonies in the last few years. She specializes in radio, tv commercials, tv narration, promo and corporate training videos and, of course, outside of her major success in the booth outside of the booth, she is a fitness and wellness enthusiast and I'm so excited to talk to her, and she's been a certified yoga instructor for more than 25 years. 00:59 So, emma, thank you so much for joining me and I'm so, so excited to talk to you today. Thank you so much for having me. I'm really excited to be here, absolutely so. I'm excited because you've combined now two of the things that are becoming my favorite thing, and what I've proven to myself over this health journey is that fitness and wellness has really helped me in the booth so much, and I'd love to talk to you about it and your experience, because, I mean, you've known this for forever, I'm sure, and, however, for me it's just kind of like wow, I can't believe how amazing I feel and how it's really helped me in my voiceover and my voiceover business. So tell the boss listeners a little bit about your journey, how you got started and how you got in voiceover as well. 01:43 - Emma O'Niell (Guest) My mother was a dance teacher, so I was in dance as a kid, in gymnastics, and then we moved to Canada and I continued with gymnastics but discovered the gym and discovered step classes at the age of like 16 or something and it was just really fun Step classes. 01:57 - Anne Ganguzza (Host) I have to interject and say that my husband, when I met my husband, he was teaching step at a gym in addition to spin, and I would watch him on the step. I just have to say this because I'm not coordinated and he'd be like doing great vines up around the step and all sorts of dance moves and I would be like in the back because I liked him back then and I would just be kind of like trying to follow along, you're cute, but I'm not going to kill myself on the step. 02:19 - Emma O'Niell (Guest) Yeah, I'm just going to stay in the back. 02:21 - Anne Ganguzza (Host) I'm going to beat him so I didn't want to hurt. Well, maybe hurting myself. God is attacking right? Didn't ever know. 02:28 - Emma O'Niell (Guest) Yeah, so I did step. I was a gym kid for a really long time and I got into yoga because I was at the gym all the time and I had hit a plateau. I was into fitness competitions and I was training for a fitness competition and I had hit a plateau and nothing was changing. Nothing was working. I would change my nutrition, I changed what I was doing, and someone suggested going to a yoga class and I was like, yeah, that's just like stretching. They're like no, no, no, go to this woman's class. I went to this class and the woman was in her late 70s, early 80s. One of her arms did not work. She had a stroke and I crawled out of that class. She handed my butt back to me. It was one of the hardest things I had ever done and I was like, oh well, now I must do that again because, yes, it was something. I just fell in love with the practice. 03:17 - Anne Ganguzza (Host) That's fantastic. I can't believe you're doing step when you were 16. One thing that I'm excited to talk to you about, because I mean bosses who have been following me know that I kind of went through a health journey. I've been through a few health journeys in my life, but this last one seemed to be more significant than others After I was diagnosed with breast cancer. 03:34 Things just kind of catapulted after that and literally my hormones got thrown off balance. I had actually just lost a significant amount of weight before I was diagnosed and I believe that that saved my life, because I think that my doctor was able to find my tumors because of that, because otherwise I had had a little, you know, she was able to feel them, so I'm very thankful for that. However, after treatment, mine was estrogen-based. I then had some chemo treatment which started kind of trying to block estrogen, because that's it was an estrogen-based cancer. I went through menopause and then it became one hormonal thing after another and then the pandemic, and so everything catapulted. 04:12 I gained a lot of weight. I gained at least all the weight back on that I had lost previous to it and then some, and this shirt that I'm wearing right now. So if bosses are watching on YouTube is my Wonder Woman shirt, which was given to me by Natalie. It's a big shout out to Natalie because after I was reconstructed and declared cancer-free, she said you are like Wonder Woman. And I'll tell you what. I have not fit into this shirt, since I have now discovered again how important nutrition is and exercise, and I've come back from my health journey losing a significant amount of weight. So I feel like Wonder Woman and I think you're going to be able to explain to our boss listeners why that's so significant and how that can really impact us in the booth. So I'm really excited. Tell us, tell us, tell us. What are you seeing is the most important thing that bosses can do to positively, let's say, affect their performance in the booth through nutrition and fitness and all of that good stuff. 05:09 - Emma O'Niell (Guest) Thank you. One of the things I always try to drive home and people tend to not want to believe it I think it's not that they don't believe it, they don't want to believe it is that health and fitness is 90% nutrition and 10% what you're doing in the gym, on a walk in a yoga studio. It's 90% what you're putting into your mouth. And the health and fitness industry I put that into air quotes it's a business and it's a multi-billion dollar business because we're fed all of these lose a dress size in 30 days, but no one's taught how to maintain the loss. 05:41 - Intro (Announcement) Hello, exactly, so we yo-yo and all of us do it, and all of us. 05:44 - Emma O'Niell (Guest) Yeah, you are not alone. You are not alone. We need to learn how to reverse diet, and reverse dieting isn't something that's taught. So, yes, you need to cut calories, calories, calories out it's just science. But you need to learn how to then build back up the calorie intake to maintain the weight that you've lost without gaining back the weight by increasing your calories. 06:03 - Anne Ganguzza (Host) I think that's key, and I think if we all had the magic pill or the magic injection, that could help us to do that right. Isn't that what the craze is now? Everybody wants these injections to magically lose weight, and I think there's one thing to be said for me, having had a significant amount of weight to lose, it took me a significant amount of time to lose it, which I think is good because, during that time I was able to really develop, I think, what I hope to be health habits that will stay with me. 06:31 I, for one, will tell you, I've lost and gained multiple times in my life, and I am at this point in my life. I am too old. I do not want to gain it back again. I'm terrified. I'm terrified to gain it back again, and so I literally am committed right now in my mind, in my mental space, to continue with the eating. 06:49 I think that's where it starts, right With the nutrition that you put in your mouth, because for the first year I couldn't exercise really, because I was so out of shape. I just couldn't. I thought I might die. To be honest with you, and people say that, oh my God, you work so hard, but I literally had a hard time breathing and so I couldn't exercise for a good year. And now I'm finally starting to and I've seen where I still need to make sure that I know exactly what's going into my mouth at all times and that's what really is helping me to keep weight off right now. That and I want to be accountable, which is one of the reasons why I'm so happy to talk to you and to find out more from you, because I feel like if I'm accountable to the bosses out there, I'm accountable to people who can educate me on this. I'm going to stand a better chance of keeping the weight off. Yeah. 07:38 - Emma O'Niell (Guest) Movement is important, like one of the best things you can do for your body is walk. Walking is fantastic. If you're sedentary we're all sedentary being voice actors it doesn't matter if you're working out on a daily basis. You're sitting for longer than you're moving, so that means you're sedentary. But if you can get your 5,000 to 10,000 steps in a day, like aim for 5,000. If you're sitting down all day, aim for 5,000, that's a good start. If you can get up to 10,000 by increasing it by a minute of walking a day, it's doing things in bite-sized pieces and it's the same with food. Everyone's biodiverse, so it means they're bio unique. So what works for me isn't necessarily what's going to work for you or what's going to work for anybody else, but in general, especially for women, we tend not to eat enough, especially during the day, and then we over eat at night. 08:25 Because then we're really, really hungry, and especially as self-employed people, and our business hours are crazy and they're all over the place and we're working as the work is kind of coming in. I know that's what I do. So it's like I'll get up in the morning and I do my meditation and I do my workout or I do a yoga practice and I have a great breakfast, and then it's six o'clock at night and I've had tea and I'm like now I'm going to stand in front of the fridge and eat the contents of the fridge because I'm hungry. 08:49 - Intro (Announcement) Why am I making dinner? 08:50 - Emma O'Niell (Guest) Why am I making dinner? I'm eating the contents of the fridge. Meal prep is a huge step. It's very helpful to have grab and go foods in your fridge, because the grab and go foods will grab bread will grab, chips will grab a banana will grab easy food. 09:03 - Anne Ganguzza (Host) The quick stuff. 09:04 - Emma O'Niell (Guest) Yeah, but if you've got like boiled eggs, tuna salad, chopped salad ready to go, chopped vegetables with hummus, if you have things that are grab and go and easy to grab and go but they're good for you, it's much easier to maintain or it's much easier to lose. If your goal is to lose weight, you have to meal prep. If your goal is to maintain, I think that everybody really needs meal prep, meal prep, meal prep. Just keep repeating myself Grab and go and meal prep. 09:31 - Anne Ganguzza (Host) You know, what's so interesting is that I've tried every diet under the sun. I've been on every diet. I've lost weight on most diets. It comes down to like maintaining and keeping up, but the one difference about this last plan that I went on was that I was eating, every two and a half to three hours, small high protein meals, and that worked for me, and I was that person that said no, I need to fast. I never was a person who ate breakfast in the morning. I always waited, and you're right. I mean when you wait, when all of a sudden you're like, oh my God, I'm hungry, I'm starved, and then everything goes in my mouth quickly, and then it's hard to really control what it is, and so I like, six times a day, at least tiny little meals, and for me that's perfect as well. 10:07 - Emma O'Niell (Guest) You don't need to be full. It's one of those things. I come from Ireland, originally born and raised there. I came over to Canada. We did not have a pot to piss in, so it was whatever was put onto your plate. You consumed because you did not waste. 10:19 - Anne Ganguzza (Host) What was there? 10:20 - Emma O'Niell (Guest) And if there was too much food on your plate, it didn't matter, you had to eat it Like it wasn't put away, it was. You will sit there and you will finish that. So I was raised with that mentality. So you would eat a meal and you would be full, full, full, full, full, full. You don't need to be full, you need to be satisfied, and it's learning how to instinctually eat that you're eating until you are. I'm good Like, could I eat more? Absolutely Do. 10:43 - Intro (Announcement) I need to. 10:44 - Emma O'Niell (Guest) No, I don't, Because I'm going to eat in another two hours anyway. 10:47 - Anne Ganguzza (Host) Right, right, and that makes a lot of sense, because I found that when I did eat small meals, I could hold off until the next two and a half to three hours. I will tell you, though, the other day I came back home from a trip and I'm still kind of on that plan, but I my time was off, like I went from the East Coast to the West Coast and so I was overtired. And then, when I'm overtired, I think that's so dangerous, because then you just don't, you're not thinking straight, and then you just want to put anything in your mouth, and I probably ate one more tiny meal than I should have, and I actually got full, and I was like whoa, it's been so long, and I was really uncomfortable at that point because I had not been full. And then I was like I might have indigestion. I'm not sure, and that certainly doesn't help me when I try to voice anything in my studio, right when I've got like reflux, because that definitely affects my vocal chords. 11:36 - Emma O'Niell (Guest) Well, especially speaking of being full when you're in the booth, you don't want to feel full, you don't want to feel bloated, you don't want to feel gassy. You're voicing something and your tummy's making all sorts of noises because you're like oh, hang on a second. Oh no, there's another gurgle in the belly, so you want to be eating fibrous foods, high protein foods and thermogenic foods. Thermogenic food basically means that it takes your body more energy to consume, to digest the food, than the food is worth. 12:04 It was l…

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    Accents, Dialects and Speech Impediments Apr 16, 2024
    Show notes

    Ever find yourself wondering how a thick Boston accent might play out in the voiceover world? This week is about speech impediments and regional accents in the voiceover industry. It's not just the hurdles; the BOSSES cover strategies and encouragement for those voice talents looking to make their mark while staying true to their sound. From the importance of clear articulation to embracing the quirks that make your voice distinctive, they cover the gamut of what it means to stay authentic. It's not about mimicking a character; it's about bringing them to life with your unique vocal fingerprint. And for those thinking about their own twang or drawl, we discuss whether it's a hindrance or a hot commodity. This episode isn't just a discussion; it's a roadmap for voice actors striving to find their niche and shine in the competitive voiceover landscape. 00:01 - Intro (Announcement) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss a VO boss. Now let's welcome your host, Anne Ganguzza. 00:20 - Anne (Host) Hey everyone, welcome to the VO Boss podcast and the Boss super power series. I'm your host, Anne Ganguzza, and I'm here with my very special, wonderful friend, special best boss guest co-host. Well, that was a big old mouthful. 00:35 - Lau (Guest) Well, I'll see you next time. Thank you, Anneie. It's awesome to be here. What a great introduction, oh. 00:40 - Anne (Host) Lord, you know how I was like. That was such a mouthful to say and literally I try to talk for a living, and it's a great segue into the topic that I'd like to chat about today, and I know we've discussed this briefly before, but you and I have both had either people on your roster or people that submit to you, and I have students that ask me. They come to me, they have a heavy accent or they might have a little bit of a list or a speech impediment and they will say to me so is this going to affect my voiceover career? Will I still be able to do this Lau? I'm going to ask you, how do you approach that? 01:21 - Lau (Guest) It's a lot, Anneie. Well, truth to tell, the agency does get quite a few submissions. We just got a couple today that clearly, if anyone has a pretty decent ear can pick up some sort of speech issue going on, whether it's an impediment, a slur, a sibilant sound, whatever it is, and it's common. It's actually quite common and I'm careful not to tell people oh, forget it, count yourself out, can't be in this game, forget it, forget it. I always like to say let me offer some. 01:52 If I'm going to do it, let me offer some strategies based on what I'm hearing and what you could be doing as the talent to see is it accurate what I'm hearing. 02:02 So the first thing I would suggest with talent is cross check it and pull it with six or eight of your closest peeps connected to the industry, if you can, whether it's an audio engineer or a coach, a couple of VO talent, and say, hey, listen to my recording. Do you hear any kind of an articulation issue? Do you hear a slurring issue? Do you hear anything? And be honest with me and get kind of like an informal poll on that first, because I never just take one person's opinion on it. So that's the first thing I would do. If they are hearing issues, if they are hearing problems, I would actually say, okay, let me see who is around that I can be getting on a consultation with, who is maybe a therapist, a speech therapist in figuring out how do I diagnose where I'm at right now with my speech and who can help me get to a cleaner, clearer sound. That's really the first thing you have to figure out. 02:57 - Anne (Host) Yes, my prerequisite is that I need to be able to understand you. So I like to say there's a lot more acceptance for, let's say, minor speech impediments and dialects and regionalisms. I mean. It's more accepted than ever before. However, I need to be able to understand what you're saying. So if it gets in the way of me understanding what you're saying in a normal conversational speed, then I feel as though you might want to either talk to a speech therapist or a dialect coach to see if it's something that can be cleaned up. 03:28 Sometimes it's a physical impediment, like it's placement of your teeth, or I've had people that come to me with braces and they're like I want to do voiceover, and so they have a big mouthful of lists and saliva and sometimes that's not going to be hireable and I'll just say well, at some point you'll want to make sure that you're going to be getting those off and whatever it takes for you to be able to speak a little bit clearly. Now, I'm the big fan Lau and I don't know about you, but I don't want people to be too articulate. 03:56 I need to be able to understand you, but too articulate creates a persona which is maybe not forgiving enough for the copy. A lot of times it might sound too proper, it might sound too robotic, it might sound too perfect, and I don't want that. 04:11 - Lau (Guest) But I certainly want to be able to understand you Right and I think it's the old rule of thumb, like if it's something that is pulling focus away from the messaging and people will tell you. A listener should be able to tell you. Even just a layman listener should be able to say am I focused on what you're talking about or am I focused on the particular speech or the particular dialect issue that you may be having? 04:33 - Anne (Host) Sure. 04:34 - Lau (Guest) And I would even talk to voiceover coaches that deal with speech, articulation and breathing, as many of us do. Many of us are trained in that and oftentimes that unto itself can help Learning breathing. Are you breathing properly? If you did have those braces and you had them taken off 10 years ago, did you ever learn to speak with proper placement, based on now where your teeth are and where your tongue is going and all your major articulators? Did you ever acclimate to the speech? Of that, I think it's a really good question to ask. And also we can't discount any mental acuity when it comes to our habitual patterns that we're doing. Are we even aware of them? Do we even hear them? Do you mumble? Do you mumble? People will say, oh, I know, I do that Lau, oh, I know, I've been told. 05:22 - Anne (Host) And I said well, do something Exactly. Yeah, right, right. It can't just be all. I have knowledge of it. Right, I have knowledge. 05:30 - Lau (Guest) Right, exactly, and it gets me into accents and dialects a little too, in the sense that we just had met with a potential client today and talked about that, where he came from. I said where's your background and where do you come from? You have such an ethnically amorphous dialect and it's so fascinating. And he said here's what one of my coaches told me Don't bother trying to eliminate that sound, it's going to be really hard, really impossible. You get to a certain age. You know you don't want to be spending tons and tons of cash on dialect coaches. It's immense to do the training to really flatten out that sound, to get what's called a North American dialect, which you probably can't get after a certain age. It's very difficult. So I said no, you have to celebrate what you have. You have to celebrate, celebrate your diversity. 06:17 - Anne (Host) Celebrate your uniqueness, yes, but Absolutely. 06:19 - Lau (Guest) But yes, but instead of yes and yes, but you have to be real about what placement that's going to give you. Sure, I'm a commercial agent. If I got a bunch of North American clients coming through, they're probably not going to want your particular sound just because the target market you don't represent that and basically tacking on the end of that Lau. 06:41 - Anne (Host) I get a lot of people British accents right that want to do commercial and I'm like, well, your market is probably not the United States right now. The wonderful thing about voiceover is that it's global, but probably in a commercial market in the US you don't hear a lot of commercials that have British accents right. However, you'll hear a lot of e-learning that has British accent, because, hey, who isn't a sucker for a really lovely British accent and it's pleasant to listen to you, for sure. But I think you have to talk to someone, and your coach or your agent should be very real and very honest with you to understand that there can be limitations to your market, for sure, and they should advise you as such. 07:21 I would welcome the diversity, I would welcome your uniqueness and your sound. If you have an accent or a regionalism, and I think that it's wonderful. I mean, I am so happy because, god, how many dollars did I spend trying to get rid of my? First? I had an upstate New York accent and then I moved to New Jersey and then I had a Jersey accent and then I moved to. 07:39 California. So I've got a mishmash of all of them and over the years when it was important to people to have that very neutral whatever a neutral accent is these days right, and I beat it out of myself and so in reality it's not uncommon for people who've been in the industry for a while, they're used to that. But I think today I welcome, I welcome people that sound unique, that sound like themselves. I think it's wonderful. But again, you have to understand your market may be limited, but also embrace what it is. And if it is an impediment or it's a problem physically with how you're speaking or you're physical in your mouth, I think it's something to maybe take a look at if you truly want to be in this business. 08:22 - Lau (Guest) Oh, I couldn't agree more. And the vocal patterns that we create over time. I'll get a lot of submissions of people that again, they have a beautiful voice and they're articulate, they're fine. But they're in these patterns and what we call them as mono patterns, where they're not one tone specifically they change their tonality. But it's patterned, it's like rhythmic or rhyming, or there's a certain cadence to what they're doing, so that it's formula, it's expected, it's a rhythm. And I say, take your acting classes, work in your coaching sessions to break that. 08:53 - Anne (Host) Well, yeah, that's absolutely where acting comes into play, because you're basically just trying to do voice acting by mimicking what you think you hear, or what you hear in your head is to what you think people want to hear, and in reality, just wipe that out and just act, because we don't ever think about what we sound like when we talk to one another. We just, you know, I'm not, oh, do I inflict up? How do I, how do I sound? 09:17 - Lau (Guest) You know I'm talking to you right now, laura, I'm not concerned with how I sound, to be honest with you. 09:22 - Anne (Host) I mean, I just we're talking, we're having that conversation, but yeah, you're right. There are patterns and anything that is repeated or consistent can become very white noise, very robotic, very reedy sounding, which does not engage your listener, and the whole purpose of what we do is to be able to connect with our listener. 09:44 - Lau (Guest) Yeah, and I think that just the basic rule of thumb is and again you can ask around to get this feedback is is there anything that's getting in the way of my messaging? Like, whatever it is, just tell me what it is, and it may even be something beautiful like oh I have a sexy seductive sound and I turn that on. I turn that on all the time. Well, sometimes it's not appropriate to do that. 10:04 Yeah, stop that Sometimes it's, yeah, sometimes it's coming out on a product that they're not looking for. That Exactly so it's getting in the way. The mechanics of that are getting in the way of the product itself. 10:16 - Anne (Host) And I have a big issue, and I know that you brought that up. I have a big issue with females trying to sound that way and people expecting that female sound that way. Because, number one, that's a horrible stereotype and that's the chocolate commercial or the alcohol commercial you know what I mean. 10:29 - Lau (Guest) Yeah, I can't take another job commercial. I just can't. I just can't. 10:32 - Anne (Host) As a matter of fact, there's so many ways to be sexy with your own voice and not trying to put on any kind of sound. So, yeah, ladies, please leave that one, or even men, too, that have that please. And women who have that voice, that can be yes, hello, it's my elegant. Well, elegant is different than sexy. And then there's the male voice that you get a lot of Anneouncers right and they just wAnnea hear themselves land the word right, and then we'll land it like this and they like to hear the end of that and that becomes a pattern, it becomes repetitious, it becomes something that is expected and certainly does not engage your listener. It just becomes something that becomes boring after a while. 11:11 - Lau (Guest) No, and credibility in any kind of style that you're doing is a sort of unintentional kind of delivery that it really is about connecting with the other person that you're connecting with, rather than sounding like you're connecting with the other person you're connecting with Right, and so that sameness whatever that is that sameness oftentimes comes from let me manufacture, let me create, or I hear a lot of clients say Lau, you want me to sound like this. I say no, I don't really want you to sound like this, I want you to be this. 11:43 - Anne (Host) Yeah, yeah, yeah, I want you to be it. 11:45 - Lau (Guest) I want you to be it. I don't want you to sound like it, because it would be like in our terms, like can you just sound like a mother? Well, I'm a mother and I can tell you there's many different sounds to being a mother. It isn't just a mother sound Right, or I want you to sound sexy. Well, there's many different intonations of what that could be like, so I would caution people to be careful of sounding the mechanics of sound and getting too much into that versus the landscape of intrinsic emotional value and authentic connection? 12:17 - Anne (Host) Oh, absolutely. And especially when you get, when you're auditioning, too right and it'll say you might have a sound delay. So what you do when you have a sound delay, you're trying to just sound like them. And then what you forget to do is you're trying so hard to sound like them that you forget to tell the story. 12:31 As a matter of fact, I always say when casting specs come out and they say think Jennifer Garner or think whoever they might have, whoever the voice of the day is Chris Pratt, don't think that way, but just chAnnel their personality and that's where the acting will come in. And then, because nobody wants you to necessarily, well, sometimes there will be special occasions where they really do want a sound alike, and in that case I think there are people out there that have very, very, it's unmistakable, and you're like, oh my gosh, you sound just like, and that, I think, is a separate marketing tactic. However, for the most part, when casting is asking for a particular sound, I always say, well, don't try to reproduce the sound or mimic the sound, just chAnnel the actor. 13:16 - Lau (Guest) Oh, I love that.…

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    Booking Blueprint Apr 09, 2024
    Show notes

    Today's voiceover landscape is brimming with untapped potential, and we're here to map it out for you. From acing live Zoom auditions to nailing in-person meetings, we've got you covered with all the preparation and adaptability tips you'll need. Join us as we delve into diversifying your voiceover skillset and why leaning into a variety of genres, like e-learning and corporate narration, could be your ticket to consistent work. Plus, don't miss our candid discussion on the art of evolution in the voice acting world, emphasizing the importance of ongoing training and a measured approach to carving out your niche. Whether you're a newbie to the mic or a vocal veteran, this dialogue is tuned to resonate with your voiceover aspirations. 00:01 - Intro (Announcement) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss a VO Boss. Now let's welcome your host, Anne Ganguzza. 00:20 - Anne (Host) Hello everyone, welcome to the VO Boss podcast and the Boss Superpower series. I'm your host, Anne Ganguzza, and I'm here with my super special boss guest co-host Lau Lapitas. 00:33 - Lau (Guest) And it's great to be back, as always, yay awesome, all right Lau. 00:39 - Anne (Host) We've got a topic that I know is probably pretty common that you hear. I've been hearing it quite a bit lately and it's all about and I have been at this for a year now and I just am not booking. What can I do? I don't know what to do at this point. I don't know if I should just give up voiceover, or how do I get more bookings? So there's a good question, Lau. 01:09 - Lau (Guest) It's a great question and it's a common question. I know you and I have fielded that one for years and continue to do so, and I just had a client in a coaching session who the entire session was about that. Right, she was angry, frustrated, she was frustrated, she was hitting a wall, depressed, yeah, but just kind of like at a loss. Really like what am I doing wrong? Or at a loss. And I'll say one of the first things on our hit list that I'd like to talk about is redirecting the energy. So the first thing I did was and I know her very well for many years I wanted to redirect the energy towards her, not in the sense that she's doing anything wrong. 01:48 It's not about right or wrong here. It's about how am I moving forward in my marketing plan? Do I have a marketing plan? Is this something that is a real part of my day? And going into a time management, looking at a time management organizational tool of some kind and really, really making it real. Because she kept saying to me Lau, you know me, I'm a realist, I'm a realist. I said I'm a realist and I'll tell you for real you got to have a calendar in front of you For real. 02:16 Every day, every day. What am I doing in this day to put myself into the universe? That's really on me, that's on you, that's on me. 02:26 - Anne (Host) Right? Well, first of all, amen, applause, applause, applause. And so I want to just say the word that I think is so important, that so many people miss, and that is marketing, marketing, marketing, marketing. When you are not getting work right, you can have the best voice in the world. How many times do I say this Lau? 02:44 And it doesn't go good if nobody knows about it, okay, and so nobody can hire you. Like, nobody can hire you if they don't know you exist. And so if you're not booking, the first thing I say to look at is marketing. And I again will say to you companies hire departments full of people who are marketers, and those marketers, their only job is to go out and get leads, send emails, create marketing campaigns, do social media, do all of that stuff just to get a lead. And I can just tell you, like my husband who works in event management, right, they go to conferences, they sponsor booths, they talk, they present and they spend thousands upon thousands of dollars in their marketing efforts just to get business right and to stay afloat and to keep that business thriving or build the business, no matter what they're doing. 03:35 So I think that voice actors tend to really miss the mark when it comes to thinking about how important their marketing is, or their marketing because they're not familiar with it. They're not marketers, they didn't go to school for marketing. They kind of just go oh yeah, I got a market. And so then they think maybe a post on social media is marketing. Or they think I sent an email, nobody responded and you have not tried hard enough. I'm just saying Lau. What are your thoughts on that? Because I think most people have to put like a thousand percent more effort into their marketing than they do. 04:07 - Lau (Guest) I really think that when people come into this profession and I'll call them actors because it could be any kind of performer yeah, I don't think it's specific to voiceover the marketing element is something that we're just oftentimes not trained in, we're not aware of. It isn't like business 101. I didn't get an MBA, so what am I doing? Kind of thing. Well, it's just kind of the coach throws it at you and you go what? Wait a second, I thought I was becoming a voiceover talent. Now you're telling me I have to be my own production team, I have to be my own talent, I have to be a producer, I have to be a marketer, I have to brand myself. Yeah, you really do. So. I see it step by step. 04:45 I think it's important to understand your schedule first. A lot of folks that I work with come in and they literally don't know what they're doing. They don't know their schedule. I say how many hours in a week are you dedicated to putting your business out in the world? They say I don't know. Maybe a couple hours in a week or maybe six hours. I said not enough, not even close to marketing departments. 05:05 - Anne (Host) eight hours a day and more Eight hours a day. 05:07 - Lau (Guest) You got to go into it every single day and have a. It doesn't need to be constant, it needs to be consistent. So the consistency is really what you're looking for. You don't have to be marketing all day long, because you may be auditioning all day long, but you have to be able to multitask as you're editing, as you're delivering, as you're talking with a client, as you're auditioning. You have to be able to multitask. And here is the homework assignment I gave to her. I said I want you, once you understand your calendar and you have your schedule in front of you. Thank you too. Pull three leads for me every single day. Three, right. So if you do it five days a week, that's 15 leads in a week. That's pretty sturdy. If they're leads, they could be cold, they could be warm, you could be connected to them, they could be out there in the universe. But I want you to do that because every potential lead you have, every suspect that turns into a prospect, opens up potentially a door to a whole world that you don't have right now. 06:10 - Anne (Host) And I want to now kind of tack on to that and say that now that you've got leads you did three leads a day, you've done five days and 15 leads. Now understand that those leads are just that. They are leads. Right, those are people that you want to be able to market to. However, you also have to assess are they at a point, right at this time in space, to hire? Right? Do they have a need for you? Do they have a need for your particular animated character voice that is female and is high-pitched and young sounding? Do they have a need for it at this precise moment? Probably not. 06:45 I'm just going to say right, More than likely, the lead that you have chosen, if you're really choosing lead after lead after lead, right. They more than likely do not need it at this moment. However, they may need it down the road, and so that's where the consistency has to come in consistent, consistent, consistent. You have to revisit that lead, right, and you have to revisit that lead because they may not need you today, but they might need you tomorrow, they might need you six months from now, and you have to really be consistent with that and then keep good track of those leads so that you know when you last contacted them. So you're not contacting them every day and you're not Anneoying them, because, God only knows, I have had Anneoying people contact me over and over and over again. 07:26 - Lau (Guest) You have the stalkers. 07:28 - Anne (Host) Literally trying to sell me SEO services or web services or whatever it is that they're trying to sell to me. And I can tell because I see the thread in my email right. There's like oh, there's the sixth time they've tried. 07:40 Sorry to bother you, but not really so you do need to understand that those leads that you get more than likely aren't ready at this precise moment to purchase your voice, unless, of course, your leads are hot leads right. Then we talk about cold leads, warm leads and hot leads right. Hot leads you already have knowledge that they need a voice that fits your particular description. Right, and that would be something that is timely. You want to make sure you're timely and that you address that at the time. Otherwise, you've got cold leads, which is what most of us right, because we don't wear. 08:14 We just want anything. Right? We want any kind of job, right? I need a commercial, or I need a corporate narration, or I need an e-learning from this company, right? Well, there could be a multitude of things that the company needs, but maybe they don't need a commercial voice right away, maybe they are not doing any training because there's no new products. So just understand everything involved with that, with the marketing, which is again why companies hire entire departments with lots of people to do this, because the more leads they secure, the more chances, right of making a sale. 08:46 - Lau (Guest) I love that. I think it's terrific and I think too here's the second thing, technical tip I want to put out there as well that I said to this particular client I would suggest that you go out into the world. It's up to you how often you can do that, depending on your life and your transportation, but you should be going out into the world to a live event Now. We should be able to find them around, okay, whether it's a Chamber of Commerce, a BNI, a Toastmasters or whatever a women in business, there's a billion groups out there. All you have to do is make Google or DuckDuckGo your best friends and then you can find your lists of live groups that most of the time they're gonna be hybrid on Zoom and live if they're doing live. 09:30 I love the energy and the feel of meeting people in person and oftentimes you'll find that when you do meet people in person, there's no one in that room that does what you do, because what we do is very unique and a lot of times we have to educate the people on what a voiceover talent actually is. They don't even know what a VO really does. So it gives you an opportunity to practice a pitch, to practice a handshake, to practice a live networking in a room, to practice putting on your face, your clothing, your whatever right. 10:03 - Anne (Host) It's different than being in a booth Very very different and it's also different from sending an email, because you get that physical presence, that energy, there's a synergy to it and you're gonna be a lot more memorable. 10:15 And again, I think it's a combination of all of these things that we're talking about that can be effective marketing. 10:19 But absolutely I don't think there's any dispute over the fact that face-to-face networking can really generate relationships that can get you hired. I was thinking about relationships the other day because I just had headshots taken by my photographer, who I've worked with for 10 years, and I realized that we have such a great relationship. Like she knows me so well, she's able to capture my very best so that I can actually promote my business and I can promote myself in the very best light. And I feel as though your relationship building in those face-to-face networking can really help you to become memorable to someone and while they may not need your services, they might know somebody that will, and then you can come highly recommended. And word of mouth I think there's no better marketing than word of mouth. Oh, I have this wonderful talent here that I think will be perfect for your next campaign. You should hire them and a lot of times those are the best types of referrals to get, because then you don't have to audition your butt off for them. 11:18 And essentially, that's just a wonderful way to acquire work. 11:22 - Lau (Guest) I think that's terrific and listen, call it old school, but I'm a big fan of live. I think when you live whether you're on Zoom in real time or whether you're in a room with someone it has a whole different stress level and pressure that we need to perform. That you're just not gonna get in crafting an email, you're not gonna get in submitting your website, you're just not gonna get it. That's much more at your leisure, right. But when you're in person with someone, you have to think about what. If I only have five minutes with that person, what do I want to do for them? What is it about their business? How can I help them? 11:58 Okay, so, I have to educate them on what I do oftentimes, but how does it benefit them? Because that's why they're standing there. They're standing there to meet you, not because you're so fabulous, but because what you do is potentially what they need. So it's up to us to figure out well, how do I apply what I do to your particular industry? Therefore, you have to do your research, right? You gotta go on your websites. You gotta go on the YouTube chAnnel, look at the advertising campaigns. You gotta go in their literature and take a look at what they're doing. I also wAnnea suggest that you open up you were saying this earlier and I loved it open up your possibilities of the kinds of work that you can do, the genres of work you can do? 12:41 - Anne (Host) Oh, absolutely. You just segued so nicely into that, Because the other thing was that I just had a student who said you know, I've been doing this for a year and I can't seem to get anything booked. I can't get any work. And I said what have you been auditioning for? And they said commercials. And I went well, tell me, do you have other demos? Do you have other places, other things you're auditioning for? No, just commercials. And I said well, that's part of it. 13:05 You have to understand that the market for commercials well, it's probably one of the most popular market for new people to get into or want to get into. What you don't understand is that the commercial markets maybe only 5 to 10% of what's out there. Right, there's a big part of that which is narration, it's corporate narration, it's e-learning, it's medical narration. It's like 80% of the market, is that? And so if you're only restricting yourself to one specialty, to one genre, then yeah, Also, we just did an episode on transformation, right? This is where you might want to now expand your offerings, right, Get yourself coaching in a genre in a market space that is plentiful,…

    Full show notes at the publisher

    Embracing Change - The Power of Business Transformation Apr 02, 2024
    Show notes

    In this episode Anne Ganguzza and Lau Lapides discuss health and business transformations, sharing personal journeys and business changes. Together, The BOSSES dissect the essence of finding a compelling 'why' to fuel profound changes and prevent old habits from creeping back. They navigate the intricate process of embracing a new identity after such shifts. The conversation takes you through the peaks and valleys of goal setting and the importance of evolving these goals to sidestep complacency and promote growth. Whether you're toasting to recent victories or charting the course for your next big achievement in voiceover or other business ventures, this talk is peppered with inspiration. Tune in and let the shared experiences and guiding wisdom propel you toward seizing new opportunities and savoring the ascent to success and fulfillment. 00:01 - Intro (Announcement) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss, a V-O boss. Now let's welcome your host, Anne Ganguzza. 00:19 - Anne (Host) Hey everyone, welcome to the V-O Boss podcast and the Boss Superpower series. I'm your host, Anne Ganguzza. I'm here with the lovely Lau Lapides, my very special boss co-host. How are you, annie? I'm doing amazing, Lau, I'm doing amazing. How about yourself? 00:39 Wonderful, amazing as well Good, you know Lau. I've been thinking about this a lot. I mean, for me, I have gone through a little bit of a transformation over the past few months Actually, I would say year and a half. Physical transformation, because I've been trying to get healthy. I lost a little bit of weight and I was thinking about in terms of wanting to transform my habits or what I do on a day-to-day basis and transform and evolve into something that can really move me forward and progress. 01:12 I thought that we can also apply the same kind of transformation thoughts, mentality, rules maybe not rules, but strategies for our own businesses. I thought it would be a good time to talk about transformation and transforming our VO businesses, because I think it's something that it's the beginning of the year. I think it's always a good time to think about. Everybody talks about New Year's resolutions, but I don't want to talk about resolutions. I want to talk about transformation and how you can assess if your business needs to transform, if you need to evolve, and what it would look like for you to set a course or a strategy on how to transform your business, because I think our markets have shifted Lau and we need to really evaluate that and transform our businesses to evolve along with them. 02:02 - Lau (Guest) Well, that's amazing stuff. I love talking about transformation and I can't help but bringing up the fabulous frog, because the frog in Eastern culture is a representative as symbolic of transformation when you think about leaping forward. And, by the way fun fact, I'm sure everyone kind of knows this, but this is leap year, which means in the leap year calendar, you have an extra day in this year for your leaping, for your transformation, for the new calendar and thinking about wow, what am I going to do in that extra 24 hours? Right, but I mean what you have done in terms of your physical, your mental, your spiritual transformation is nothing short of like miraculous, amazing. 02:50 - Anne (Host) Now here's the question. 02:52 - Lau (Guest) Here's the question what do we do once we are transformed into something else? There's a great question. Right and how do we acclimate to that? How do we that's a wonderful question Assimilate with that, how do we, in essence, blend into the form that we want to be and, all of a sudden, are becoming Sure Now we're a new entity, right? 03:15 - Anne (Host) Yeah Well, first of all, I want to say thank you for that. I really appreciate that. One thing I will say, and I want to stress this to you bosses out there, that transformation doesn't happen overnight. Very rarely does it happen overnight. 03:28 And I will say that my transformation, my physical transformation to better health, literally was a journey, and I really had to make sure that I gave myself grace and patience with myself in order to be able to transform. And I know that, gosh, we've been in business for so long and we've been transforming our businesses for years now, and I do know that it's not a simple nor a quick process. And so I want you bosses out there to give yourself some grace and to kind of be prepared and enjoy the journey as you evolve and transform and go through it. And, yes, law, one of the biggest questions is once you have transformed, how is it that you will maintain consistency or continue to progress or continue to keep moving forward, if you want to, with that transformation? And I will tell you that for me physically because this is multiple times I've kind of been there and gotten healthy and lost weight, and so I think this time it means a little bit more to me, I think there's always that what is your why, right, what is your why? Why do you want to transform? Well, I want to be a successful voiceover artist. Well, I want to be healthy. Well, I want whatever it is that you are looking to transform. 04:44 Your why is so very important and that why can evolve over time as you are transforming, right, that why can change and I think, depending on the importance of that why to you, right, that really becomes a catalyst for being able to sustain that transformation and to make sure that it's something that is moving forward. You're not going to let necessarily, let's say, slip back into bad habits or slip back into the things that will not move yourself forward. And I am the first to tell you that I am terrified, terrified of slipping back into old habits, right, I do not want. Health wise, I do not want to slip back. Business wise, I do not want my business to go backwards, and so that, right, there is a great motivator for me to figure out ways and strategies to actually maintain and or move forward from that. So I think really understanding your purpose and your why for the transformation is key. 05:45 - Lau (Guest) So here's the question, the million dollar question what is or what was your why? 05:53 - Anne (Host) Oh. 05:53 - Lau (Guest) Annie, for doing what you did in this major transformation, powerful stage that you've been in and still are in in your process and your progress. What was this last? Why? 06:08 - Anne (Host) for you. Well, that's really a good question. So if we're talking about my health transformation, I will say that it was an eye-opener from my doctor who said Anne, you are at stroke level high blood pressure and I want you to get some blood work done. And that's just the simple facts of it which just literally scared me straight into getting blood work done. And that blood work was not good. 06:33 And as a result of that blood work, I was then diagnosed with some other health issues which then I was prescribed lots and lots of medication for. It scared me and I thought, after having been through and people know my cancer journey, I thought I'm invincible, right? Well, no, no, I had kind of slipped into some habits. There was lots of reasons. I don't want to say that all of them were excuses for poor habits. I mean, some of them were just consequences of medication, but ultimately that was a priority that my why all of a sudden became like, well, goodness, like I beat cancer. I certainly don't want this new revelation of these new health issues to take anything away from me that. 07:13 I worked so hard to build in the first place, and so that kind of just woke me up right, and I think we all kind of tend to get into those things. I know there's many, many people that are either trying to get healthy on a weight loss journey that will slip back. They lost weight, they slip back, and then they're like oh, and they beat themselves up. But I think that things evolve, as we were talking about right, your why evolves, your reasons evolve, and I think you always need to keep an eye on that and you need to really, if you want to make that change and that transformation, you have to really keep your eye on that. Why write it down and really understand what now is the strategy, what are the consequences if you're not going to be making those changes? 07:57 - Lau (Guest) And really understand that if you are serious about transformation in your business, in your life, in your inner world, your inner being one has to have discipline. You talk about habits and rituals and routines and patterns, and so do I and the importance of that, the success of people that can stay with a successful discipline, a habit, and even if you fall off sometimes the frog does fall off the lily pad and gets wet and then has to come back- on. 08:27 That's okay, but are you moving forward? Are you moving backwards and really keeping track of that, whether it's goal setting, whether it's just about your inspirations for the year, or whether it is something as grave as oh, this is very serious for my health. I almost have no choice. I have to move in that direction or I'm compelled to move in that direction. 08:47 - Anne (Host) Absolutely. 08:48 - Lau (Guest) Understanding like prioritizing. What transformations do I want to have? Will I prioritize those? Because you and I meet so many talent that they want to do 12,000 things. 09:01 - Anne (Host) Oh, yeah, absolutely. 09:03 - Lau (Guest) They want to transform everything in one day, all at once, and you and I know it's just not possible to do all at once. It really isn't. The day isn't long enough and our life isn't long enough. So, really understanding, like what is most important, where is that going to get me? What is my end game in that? Sure See, it's really. I think and I speak personally as well, because I'm a creative too, I'm an artist too. It's easy to fantasize, it's exciting to dream and get inspired, but then sometimes we fall off the cliff on the other end, because there is no real end game to some of those dreams. They just feel really good in the making. 09:42 - Anne (Host) Or it feels good in the dreaming law, right. 09:44 - Intro (Announcement) Yes, you know what I mean, and so, but when it? 09:46 - Anne (Host) comes time to putting it into action. I think that's where most people they're really looking for. How do I get motivated? How? 09:54 - Lau (Guest) do I Right and that really becomes that. 09:56 - Anne (Host) Why that priority? It's almost like you're clawing your way sometimes to get that motivation, because you don't think that for 2 and 1 half years or three years, during that pandemic, I wasn't commiserating, saying oh my gosh, I'm not feeling good, or you know what I mean. I feel like I'm so busy but I don't have time to take care of myself or my health. And really you have to be able to somehow find that motivation to start the climb. And it is a climb and it's not more than likely. It's not an easy climb. The dreaming is the easy part. 10:29 And I like how you said inspirations instead of resolutions, right, because resolutions, a lot of times people get dejected from the beginning because they make a resolution and after the first week of the new year they're like yes, I'm going to go to the gym and I'm going to work out and literally that's just been something. And it's interesting because now that I've gotten healthier, now I'm on that mad terrified like, oh my gosh, I've got to maintain it. So now I'm physically working out every day, right, and the only time I have to do it is early in the morning. So literally I am like at 7 AM, sometimes 6, 30 AM and I don't, I'm tired and I literally I get on that machine or I go to Pilates and I'm like I am so tired, I almost feel sick. You know what I mean? That's how tired I am, I can't. But I push myself through it and usually you get through that lactose, burning through that lactose, and then you'll start to feel better. 11:18 But before you start getting better, boy, there's a lot of pain and it's hard. I don't want to do it. I don't want to do it. 11:25 - Lau (Guest) But isn't that a great metaphor for exactly what we do in our industry is that we want to reach that zenith. We all want to reach the apex of whatever we're doing. 11:34 - Anne (Host) The first thing I thought of we want that. Yes, we want every day. We want to get work for commercial work. 11:39 - Lau (Guest) Yeah, exactly the first thing I thought of was a film I just saw about the Andes Mountains and I thought of a huge mountain like the Andes and how impossible it is to climb it. And we want to be right up on that little sliver, right up on that vista, that we can walk on the absolute top, and we say, I want to get there, that's my dream. But rather, what are the plateaus, what are the places that we have to get to in order to make it up there? And there are many stopping points, there are many resting points, there are many points where you're going to slide down, you're going to fall, you're going to roll over, you're going to stumble. And, really understanding, in order for me to get to that zenith, I have to think through and have almost a mapology of all the sticking points that could happen and how I'm going to deal with them when they happen, not if they happen, but when they happen because they will happen. 12:32 - Anne (Host) What's also I was thinking about in terms of inspiration? Right, because I thought, oh, have I reached my goal? Have I reached the place where I want to be? Have I reached the apex? No, I have to keep moving that apex Now. Does it have to be upward? I like to think it's moving upward, but I'm going to say it's moving in a positive direction, so I'm not going to lose 100 more pounds. 12:50 - Lau (Guest) Do you know what I mean? 12:51 - Anne (Host) But no, what am I going to do? Well then, maybe I okay. So now my goal has shifted right. My transformation goal has shifted, especially, let's say, in our voice ever business right? Oh, I want to do national spots, or I want to be in animation and I want to be on Cartoon Network or whatever. Your goal is right so you can have that apex. But again, where are those places that are going to get you there? And then, let's say, you ultimately get to the apex and you get that national. You get that. What are you going to do? Are you going to sit there? I'm going to say complacent in that, of course, I'm not saying you shouldn't celebrate that but I also feel as though you need to be continually evolving and moving that goal to continue transformation or continue growth. 13:35 I've always said this multiple times in the podcast, that the death of me is when I feel stagnant, when I am not changing anything, when I'm not doing anything. So in voiceover, maybe you can explore a new genre. You can work with a different coach. There are so many different things you can do. Take an improv class, right. Work up the relationship with your agent, right, like there's so many things that you can do. Yes, and what do? 13:59 - Lau (Guest) you do with the prize, with the celebration once you have it, once you get it. I once had an acting professor in grad school who talked about that. He said you know, once I reached where I wanted to reach, I got incredibly depressed. I got sev…

    Full show notes at the publisher

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