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Until It’s Fixed — Health & Fitness
Until It’s Fixed

Health care in the United States is complex, hard to navigate and doesn’t always work the way it should. The good news: So much has changed over the last few years. Leaders inside and outside of the health industry are rethinking how to deliver care and support to meet all people where they’re at.

When it comes to your health, everything is connected. So, taking better care of it needs to go beyond the physical to include mental, emotional, social and spiritual health. And to look at the full picture, health care needs to give more consideration to where you are born, live, learn and work, too.

In Season 3 of “Until It’s Fixed,” we’ll talk with thought leaders and advocates working to solve the health industry’s biggest challenges — as well as personal stories from people who live with these issues every day.

We’ll have deep conversations about opportunities to make the current system work better for everyone, including talking more openly about the role that gender, sexual orientation, race, income and other areas of your life play in accessing and receiving health care.

This is where change starts. Join us on the inspiring journey to create a healthier world — and make health care simpler and more effective for everyone.

Copyright: © 2020 Until it's Fixed by Optum

Latest Episodes:

One Thing Today: Mental Health Resources Jan 31, 2023

Show notes

EPISODE SUMMARY:

With a topic as big as therapy, where do you even begin looking for help? Callie and Dr. Poole share some tips for how to define and narrow down the options you have for mental health resources—whether they’re in-person or online.

For more on how important it is to take care of our mental health, check out the full episode.

If you or someone you know is feeling overwhelmed with stress or thinking about suicide, seek help right away. If someone is in immediate danger, call 988 or go to the closest emergency room. To talk with a trained counselor, you can call the National Suicide Prevention Lifeline anytime at 988 or 1-800-273-TALK (1-800-273-8255).

The views, opinions, and content expressed in this podcast do not necessarily reflect the views, opinions, or policies of Optum.

Visit optum.com for more information about how Optum is helping to create a healthier world.

Why We Do Therapy Jan 24, 2023

Show notes

EPISODE SUMMARY:

Taking care of our mental health is a key part of living a thriving, balanced life. In this episode of Until It’s Fixed, Callie and Dr. Poole dig into the societal shift of talking more openly about seeing a therapist, how people can find a therapist who meets them where they’re at and the rise of app-based and teletherapy with Roxane Battle and Chez Chesak.

HIGHLIGHTS:

04:50 Introductions | Roxane Battle is a former journalist, writer, and Vice President of Advocacy and Community for AbleTo, part of Optum, a company that offers virtual self-care, therapy and coaching programs. Joining Roxane is Chez Chesak, a writer and therapy advocate, who shares his personal story.

07:30 The therapy landscape | As Roxane shares, “one size does not fit all” when it comes to finding therapy—which means there are many options for different needs.

21:44 Breaking the silence | The conversation winds to a close with a reflection on the importance of continuing to fight the social stigma that prevents people from seeking help.

RESOURCES:

What does it mean to have good mental health?

Finding a therapist that's right for you

AbleTo | Pioneering High-Quality Virtual Behavioral Health Care

Find a spectrum of digital mental health tools with the AbleTo app

GUESTS:

Roxane Battle, Vice President, Advocacy & Community, AbleTo, part of Optum

Chez Chesak, therapy advocate

If you or someone you know is feeling overwhelmed with stress or thinking about suicide, seek help right away. If someone is in immediate danger, call 988 or go to the closest emergency room. To talk with a trained counselor, you can call the National Suicide Prevention Lifeline anytime at 988 or 1-800-273-TALK (1-800-273-8255).

The views, opinions, and content expressed in this podcast do not necessarily reflect the views, opinions, or policies of Optum.

Visit optum.com for more information about how Optum is helping to create a healthier world.

One Thing Today: Daily Movement Jan 17, 2023

Show notes

EPISODE SUMMARY:

What’s one way we can take care of our bodies as we grow older? Callie and Dr. Poole talk through options for gentle activities that can be adapted to a variety of ability levels and exercise needs to keep us moving at any age.

For more on how our health care needs change as we get older, check out the full episode.

The views, opinions, and content expressed in this podcast do not necessarily reflect the views, opinions, or policies of Optum.

Visit optum.com for more information about how Optum is helping to create a healthier world.

When We Live Longer Jan 10, 2023

Show notes

EPISODE SUMMARY:

We're living longer than ever and staying engaged into our 70’s, 80’s, and 90’s—but how is our health care keeping up? In this week’s episode, new co-host Dr. Kenny Poole chats with three experts from across the industry about the challenges and changes in providing care to our growing senior population, plus how to make sure we’re reaching all older adults so they can live their healthiest life at any age.

HIGHLIGHTS:

01:30 Interview with Dr. Charlotte Yeh | Dr. Yeh, Chief Medical Officer at the American Association of Retired Persons (AARP), provides an overview of the general health of older U.S. Americans and the discrimination seniors face due to ageism.

12:00 Interview with Miriam Sznycer-Taub | Miriam draws on her experience as the Director of Aging Populations Research at Advisory Board to share what the data tells us about our health and care as we age.

24:40 Interview with Dr. Amy Nguyen Howell | To wrap up the episode, Dr. Nguyen Howell discusses what care providers and organizations can do to better support the health of our senior population.

RESOURCES:

Senior care resources from Optum

Q&A: AARP’s Dr. Charlotte Yeh on Seniors and Technology

Caring for an Aging Population: Past, Present, and Future

HLTH Webinar: Caring for Older Women in an Aging Population

GUESTS:

Dr. Charlotte Yeh, Chief Medical Officer at AARP

Miriam Sznycer-Taub, Director of Aging Populations Research at Advisory Board

Dr. Amy Nguyen Howell, Chief of the Office for Provider Advancement at Optum

The views, opinions, and content expressed in this podcast do not necessarily reflect the views, opinions, or policies of Optum.

Visit optum.com for more information about how Optum is helping to create a healthier world.

One Thing Today: Drinking Diary Jan 03, 2023

Show notes

EPISODE SUMMARY:

What’s one way we can be more mindful about what we drink? In this bonus episode, Callie and new co-host Dr. Kenny Poole talk through tips and tactics for tracking your beverage consumption habits (with a focus on alcohol) by keeping a drinking diary. Like other habit trackers, drinking diaries help us get accurate data about what we do and how it affects us—making them an effective tool for anyone who’s “sober curious” and looking to explore their relationship with alcohol.

For more on the “sober curious” movement, check out the full episode

The views, opinions, and content expressed in this podcast do not necessarily reflect the views, opinions, or policies of Optum.

Visit optum.com for more information about how Optum is helping to create a healthier world.

Sober Curious Dec 27, 2022

Show notes

EPISODE SUMMARY:

When was the last time you thought about your relationship with alcohol? With trends like 'Dry January,' a lot of people are taking an opportunity to do just that, and they aren’t alone. As the “sober curious” movement gains popularity in the U.S., people have more options than ever to define and redefine how booze does or doesn’t fit into their life. In this episode, host Callie Chamberlain is joined by sober coach Jen Lee Hirst, Optum Behavioral Health's Deb Nussbaum and Bob Poznanovich from Hazelden Betty Ford Foundation for a discussion about how we’ve historically viewed sobriety, how that’s changing lately and how the health care industry can support people re-evaluating their alcohol use.

HIGHLIGHTS:

02:20 A personal perspective | Jen Lee Hirst, a “sober coach” and social influencer who promotes an alcohol-free lifestyle, shares her own story of realizing she needed to re-evaluate the way she used drinking to cope with stress in her life. Now, Jen helps other women find more effective ways to manage stress and care for themselves.

15:40 Changing our habits | Deb Nussbaum from Optum Behavioral Health and Bob Poznanovich of the Hazelden Betty Ford Foundation join Callie to discuss the ways that the sober curious movement is changing the way medical professionals and the health industry think about helping people who want to cut back on drinking alcohol.

RESOURCES:

Substance Use Disorder solutions from Optum

Hazelden Betty Ford Foundation

Further reading:

Help – I think I’m drinking too much

GUESTS:

Jen Lee Hirst, Sober coach and founder of Lighthouse Sobriety

Deb Nussbaum, PhD, LCSW, Senior Director at Optum Behavioral Health

Bob Poznanovich, VP of Marketing and Business Development, Hazelden Betty Ford Foundation

The views, opinions, and content expressed in this podcast do not necessarily reflect the views, opinions, or policies of Optum.

Visit optum.com for more information about how Optum is helping to create a healthier world.

One Thing Today: Pajama Time Dec 20, 2022

Show notes

EPISODE SUMMARY:

What is one thing you can do today to reduce burnout in your life? In this bonus episode, Dr. Maria Dahl, Market Chief Medical Officer for Medicare and Retirement with UnitedHealth Group, shares her own experience with host Callie as well as how she found “joy in practice” to beat burnout. Dr. Dahl also offers tips and tools we can all use.

GUEST:

Dr. Maria Dahl, Market Chief Medical Officer, Medicare and Retirement at UnitedHealth Group

For more on burnout and “quiet quitting,” check out the full episode.

The views, opinions, and content expressed in this podcast do not necessarily reflect the views, opinions, or policies of Optum.

Visit optum.com for more information about how Optum is helping to create a healthier world.

Burnout Dec 13, 2022

Show notes

EPISODE SUMMARY:

We’re kicking off Season 3 of “Until It’s Fixed” with a conversation that is top-of-mind for a lot of people right now: Burnout. Of course, it’s hard to talk about burnout without also talking about “quiet quitting,” a phrase we’ve been seeing everywhere lately, from social media to academic journals. Join host Callie Chamberlain and guests Amy Carsto from Optum Behavioral Health and Clayton Farris, actor and content creator, for a talk about what causes burnout, how it affects our health, and most importantly—what we can do about it.

HIGHLIGHTS:

Introduction | Host Callie Chamberlain welcomes everyone back to a new season of “Until It’s Fixed” with a taste of what’s to come: a new co-host, more in-depth conversations about how to make health care work better for everyone and a focus on how when it comes to your health, everything is connected.

01:30 Recognizing and combatting burnout | Callie is joined by Amy Carsto, an employee assistance program manager from Optum, for a conversation about what burnout is, how it affects us and what supports are available when we find ourselves feeling burned out.

22:00 The quiet quitting conversation | Clayton Farris, an actor, freelance writer and content creator whose TikTok videos on quiet quitting have appeared on Good Morning America and in the New York Times shares his own journey through burnout and what he’s learned about finding balance.

RESOURCES:

If Your Co-Workers Are ‘Quiet Quitting,’ Here’s What That Means - WSJ

What Is Quiet Quitting and Who Is It For? - The New York Times (nytimes.com)

The 3 kinds of burnout (and how to beat them)

Tips: 20 simple ways to reduce stress (optum.com)

GUESTS:

Amy Carsto, EAP Services Manager at Optum Behavioral Health

Clayton Farris, Actor, freelance writer and social media content creator

The views, opinions, and content expressed in this podcast do not necessarily reflect the views, opinions, or policies of Optum.

Visit optum.com for more information about how Optum is helping to create a healthier world.

Introducing Until It's Fixed Season 3 Dec 06, 2022

Show notes

TRAILER SUMMARY:

In Season 3 of “Until It’s Fixed,” tune into new conversations focused on all areas of your health with returning co-host Callie Chamberlain and new co-host Dr. Kenny Poole. We'll talk with thought leaders and advocates working to solve the health industry’s biggest challenges — as well as hear personal stories from people who live with these issues every day. Join us on the inspiring journey to create a healthier world — and make health care simpler and more effective for everyone.

What Makes You Healthy Mar 01, 2022

Show notes

Highlights

01:07 Introduction | Maria begins with a brief story of her wake-up call: how a medical diagnosis jolted her out of her routine and made her re-examine her life.
09:00 Defining health | Callie and Maria discuss how they think of health, and the "puzzle pieces" of our lives that fit together to create the full image of our wellbeing.
11:16 Support systems | Last year, TIME magazine reported that there are 43 million unpaid caregivers in America. Maria sheds light on the burden caretakers often face and the importance of creating a support network.
17:17 Conclusion | Callie and Maria close out the episode reflecting on life as an endless school and what makes us all healthy.

Resources

Infographic: What makes you healthy?
Podcast: Better Together with Maria Menounos

Guest:

Maria Menounos, health advocate and host of "Better Together with Maria Menounos"

The views, opinions, and content expressed in this podcast do not necessarily reflect the views, opinions, or policies of Optum.

Visit optum.com for more information about how Optum is helping to create a healthier world.

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