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Marc Stickdorn - Service Design Thinking Jun 18, 2014

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In the realm of user experience, disciplines and titles can take on different meanings. Determining buzzword jargon from actual, useful distinctions and processes is sometimes a bit tricky. The term Service Design has been with us for a while now. Some see it as just plain, good UX. Marc Stickdorn sees it as more than that.

Luke Wroblewski - Mobile as a Medium Jun 02, 2014

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Transcript available.

Luke says it’s necessary to look at how your service or product is framed in the broader picture. Most are built upon tradition web structures, and then “mobilized” now that smartphones and tablet growth has exploded. He compares the difference between mobile and PC to that of television and radio. You wouldn’t just drop a radio program onto TV without optimizing it for that platform. The same should be considered for mobile as a medium.

Josh Seiden - Hypothesis-based Design within Lean UX May 21, 2014

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Transcript available.

In traditional development environments, requirements are what you base the project’s direction on. However, requirements assume that you know what you’re doing and why you’re building it. Substituting your thinking to adopt a hypothesis approach allows you to examine where you may be wrong. Lean UX itself embraces hypotheses to quickly determine what is and isn’t true about a project and which is the right path to go down.

Accessibility Research Methods May 09, 2014

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Transcript available.

Accessibility research can help us better understand how people with disabilities use the web and what we in product design and development can do to make that experience more successful and enjoyable. However, accessibility research is often carried out in academia. The valuable insights gained through research are shared and built upon among scholars, but often do not make their way into the practice of people who are designing and building digital products and services.

Ahava Leibtag - Content: Messaging and Marketing Apr 18, 2014

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Transcript available.

The goal of any site is to have great, compelling content. But what constitutes great content? How is the success of a blog post or a video measured? How can you be sure the time and effort put into crafting your content is providing an adequate return on investment?

Structured Negotiations Apr 17, 2014

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Transcript available.

If you work in user experience or accessibility, you probably spend part of your time on advocacy–making the case for a new design idea or a new way of working. Lawsuits are the ultimate way to get two sides to come to an agreement, but it’s also an extremely confrontational style of advocacy. A more collaborative process might be a better way to reach your goal with an agreement that is a win for everyone.

Discussing CVAA Apr 04, 2014

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Transcript available.

If you work in media broadcasting or telecommunications you have probably heard of the U.S. legislation called CVAA, shorthand for the 21st Century Communications and Video Accessibility Act. This law, signed by President Obama in October 2010, seeks to ensure that accessibility requirements keep pace with advances in communication technologies.

Accessibility Easy Checks Mar 20, 2014

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Transcript available.

Sharron Rush heads the Easy Checks project at the Web Accessibility Initiative. These simple steps help you get an idea of whether a site meets some of the basics for good accessibility, without any special technology or tools. She joins Whitney Quesenbery for this episode of A Podcast for Everyone to answer some of these questions.

Introducing A Podcast for Everyone Mar 06, 2014

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Transcript available.

In this premiere episode of A Podcast for Everyone, Sarah Horton and Whitney Quesenbery speak with UIE's Adam Churchill about the book that inspired the podcast, and give a preview of what they will be talking about in upcoming episodes.

Chris Farnum - Wireframing Strategies Mar 04, 2014

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Transcript available.

The notion that “wireframes are dead” has been coming up every so often over the past few years. In truth, wireframes are still a valuable way for teams to communicate. Building up scenarios through state changes helps to both show and define a user’s journey through your design.

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