The Uncharted Veterinary Podcast

Latest Episodes:

UVP 044: Handling Client Threats And Abusive Conversations Nov 13, 2019

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This week, Dr. Andy Roark and practice management goddess Stephanie Goss take a question from the mail bag - "How do I coach my boss, who is being abused and bullied by one of our clients??" If you're loving the podcast and are ready to join the Uncharted community, head over to www.unchartedvet.com and join us!! You will be glad you did.

UVP 043: Our worst year ever and I just can't... Nov 06, 2019

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This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss take a break to catch up on Uncharted Conference registration. (It opens tomorrow and it's going to be amazing! Join today and get your spot!!) Also, Dr. Roark tells a story about a veterinarian he met recently and discusses what it means when we lose enjoyment of our work and the things that used to bring us joy. If you think you might be battling depression, please talk with someone. One outlet is BetterHelp. You can get a free week on BetterHelp using the promo address: www.betterhelp.com/drandyroark If you love the podcast AND/OR you want to attend the Uncharted Marketing and Strategy Conference in April 2020, you need to be a member of Uncharted. Head over to www.unchartedvet.com and get signed up today!

UVP 042: Am I a good boss? How do I get honest feedback? Oct 30, 2019

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This week on the podcast, Dr. Andy Roark and practice management guru Stephanie Goss take a question from the mail bag. (podcast@unchartedvet.com) A listener asks: "Am I a good boss? How do I get honest feedback from my team?" To try Betterhelp, you can use our promo code! Betterhelp.com/DrAndyRoark If you want to join the Uncharted community and/or the Uncharted Financial Master Class, head over to www.unchartedvet.com and get signed up!!

UVP 041: Help! I'm totally overwhelmed! Oct 23, 2019

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How do you handle being overwhelmed in your veterinary career? In this episode, Dr. Andy Roark and Stephanie Goss dive into how to handle feeling constantly overwhelmed in both your personal and professional lives. Topics we cover today: -How do you know when you're feeling overwhelmed -What can you do when you need to take a personal or mental health day -How do you recognize certain triggers that mean you need to take a step back Love the podcast? Maybe you should be a member in Uncharted!! Head over to www.unchartedvet.com and get registered. Registration for our April conference will open soon. DON'T MISS IT!

UVP 040: Personal Business on Company Time - Is my team lazy? Oct 16, 2019

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In this episode, Dr. Andy Roark and the amazing Stephanie Goss tackle an issue that seems to be everywhere right now. What do you do when your team is goofing off, shopping online, and generally wasting time? Here we go... If you enjoy the podcast, maybe you should be part of the Uncharted Veterinary Community! Head over to www.unchartedvet.com and get your membership today!

UVP 039: The First 90 Days - Do you let the so-so employee stay or go-go? Oct 09, 2019

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In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Practice Manager Stephanie Goss tackle the question "What do I do with a so-so employee who is coming up on 90 days of employment?" If you enjoy the Uncharted podcast, you should check out the Uncharted Community. There is tons of great content and training coming down the pipes, and this community is vibrant, supporting and positive! Check it out and get registered at www.unchartedvet.com!

UVP 038: When pet owners complain about the prices Oct 02, 2019

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This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss tackle a question from the mail bag. "How do I help my staff deal with clients who complain about the prices?" Learn more about Uncharted and join the community at www.unchartedvet.com!

UVP 037: Wellness Resources For The Whole Team Sep 25, 2019

Show notes

In this special episode we're giving Dr. Andy Roark and Stephanie a break with guest host Jamie Holmes. We wanted to give you a special peek into what an Uncharted Event covers, so we're giving you access to a recorded lecture from Uncharted Staff Drama that took place in August. We're sure you'll get a lot of value from Jamie's lecture on wellness resources you can use to benefit your entire team. Wellness is often one of those terms thrown around but what does wellness actually look like and how can you implement better wellness in your practice? Jamie covers very real and practical solutions for helping you make workplace wellness a priority you can achieve. Happy employees make happy clients, as the saying goes, so prioritizing wellness can have serious positive impacts on practice growth and client satisfaction. If you like Jamie's lecture, consider joining Uncharted where you'll get access on-demand trainings, exclusive live expert webinars, and a community built to support you in your career journey. Head over to www.unchartedvet.com

UVP 036: "It's not your place to question the doctor" Sep 18, 2019

Show notes

This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Practice Management Lizzo Stephanie Goss weigh in on a particularly difficult question. What can a technician do when the new doctor is not practicing an acceptable level of medicine and the practice manager says "it's not your place to tell a doctor what he can and can't do"? Love the podcast? Maybe you should be a part of the Uncharted veterinary community. Head over to www.unchartedvet.com and learn more!

UVP 035: What to Ask in a Job Interview Sep 11, 2019

Show notes

This week, on the Uncharted Veterinary Podcast... we take another email from our mail bag (which looks conspicuously like an email inbox instead of a bag)! What do you ask during a job interview and why? Are phone interviews even worth it?? Dr. Andy Roark and the fabulous Stephanie Goss tackle the question as only they can. If you have a question or predicament for Andy and Stephanie, email them at podcast@unchartedvet.com!

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