The Uncharted Veterinary Podcast

View Top 200 Chart

Back to Rankings Page

Business
**The Uncharted Veterinary Podcast**

The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don’t get discussed. We’ll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!

Latest Episodes:

UVP - 181 - Growth Opportunities For Technicians Jun 08, 2022

Show notes

UVP - 181 - Growth Opportunities For Technicians by Uncharted Veterinary Community

UVP - 180 - The New Hire WAY Oversold Themselves...Now What? Jun 01, 2022

Show notes

Have you ever hired someone or had someone join the team and when they get started, it is obvious to the whole team that this person WAY oversold their skillset and abilities? This week on the podcast, Dr. Andy Roark and Stephanie Goss tackle a great question from a practice manager in this very predicament who is asking "What can I do to fix this problem and bridge the gap between their skills and what we need while also addressing the fact that they are currently being grossly overpaid considering their actual skill abilities. We loved the positive and fresh take on this challenge and had a lot of fun with it. Let's get into this... Links: Upcoming events: unchartedvet.com/upcoming-events/ Creating Content That Clients Crave with Bill Schroeder Make the content your clients will keep coming back to see! Date: June 8 Time: 7pm ET/4pm PT – 9pm ET/6pm PT Price: $99/FREE for Uncharted Members Register Here! All Links: linktr.ee/UnchartedVet Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag

UVP - 179 - When The Hot - Head Is The One In Charge May 25, 2022

Show notes

Have you ever worked in a practice where there is a hot-head in the building? Someone who is reactive? Someone who flies off the handle or is extremely emotional in their reactions to things that don't seem to warrant that level of reaction? A lot of us have worked with someone like that. The question this week on the podcast is what do we do when the hot-head is in charge? Join Dr. Andy Roark and Stephanie Goss as they tackle a fantastic question from the mailbag about what to do when the manager of the practice is the hot-head and their fellow leader in the practice isn't their direct boss who can hold them accountable for their behaviors. Let's get into this... Links: Upcoming events: https://unchartedvet.com/upcoming-events/ Creating Content That Clients Crave with Bill Schroeder Make the content your clients will keep coming back to see! Date: June 8 Time: 7pm ET/4pm PT – 9pm ET/6pm PT Price: $99/FREE for Uncharted Members Register Here! All Links: https://linktr.ee/UnchartedVet Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag

UVP 178 You Saved What Information Where? Information Security In Your Practice May 18, 2022

Show notes

This week on the podcast, Stephanie is joined by Joe Axne of IT Guru to talk about some of the wacky things that clinics do when it comes to information security and technology. Information technology (IT) can be an area where veterinary medicine struggles to keep up to date - it's one of those areas where you don't know what you don't know. We talk through some of the things that practices should consider in terms of protecting themselves from the outside in as well as the top practices for educating themselves and their teams about information security. Let's get into this... Links: Upcoming events: unchartedvet.com/upcoming-events/ RETAIN YOUR TEAM: SPEAK THE LANGUAGES OF APPRECIATION IN YOUR WORKPLACE Have you ever given your team an extra weekend off, a holiday bonus, a pizza party, or a coffee run for a job well done and still heard rumors of dissatisfied team members? Have you wondered how anyone could not feel appreciated? You’re not alone! Practice owner Dr. Tracy Sands is going to teach you about the languages of appreciation and how they can help you motivate, train and retain your staff. Be the boss everyone wishes they had! Create the positive culture you want to work in! Join us on Saturday, May 21 from 2-4 PM ET/11 AM – 1 PM PT for $99 (FREE for Uncharted Members!) Members must still be registered to attend.

UVP 177 Is My Doctor Afraid Of Animals? May 11, 2022

Show notes

A veterinarian who seems afraid of their patients... is it possible? This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a letter from the mailbag, asking for some input on a veterinarian in their practice who seems to struggle with aggressive patients - both the team and clients have complained about how this doctor interacts with and handles their patients. Andy and Stephanie both share some of their experiences on both sides of this coin - let's get into this... Links: Upcoming events: unchartedvet.com/upcoming-events/ RETAIN YOUR TEAM: SPEAK THE LANGUAGES OF APPRECIATION IN YOUR WORKPLACE Have you ever given your team an extra weekend off, a holiday bonus, a pizza party, or a coffee run for a job well done and still heard rumors of dissatisfied team members? Have you wondered how anyone could not feel appreciated? You’re not alone! Practice owner Dr. Tracy Sands is going to teach you about the languages of appreciation and how they can help you motivate, train and retain your staff. Be the boss everyone wishes they had! Create the positive culture you want to work in! Join us on Saturday, May 21 from 2-4 PM ET/11 AM – 1 PM PT for $99 (FREE for Uncharted Members!) Members must still be registered to attend.

UVP 176 Team Boycotts New Doc Before She Even Starts May 04, 2022

Show notes

Can the team sabotage a new doctor before they even start? This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a letter from the mailbag. A medical director colleague wrote in and shared with the team that they have a doctor coming onboard that has worked previously as a tech in their hospital. Should be a major win, right?? Our medical director says hold your excitement because only now that our new vet has been hired is our Medical Director being informed that the team does not like the new vet. The team says they have a bad attitude; techs have said the vet has had rough handling of patients... but none of this was noted by our Medical Director when the new doctor was a tech, and none of these things have been addressed with the new hire doctor during their previous employment. Sounds like a management headache worth talking through. This is a lively one, let’s get into this… Links: Upcoming events: unchartedvet.com/upcoming-events/ RETAIN YOUR TEAM: SPEAK THE LANGUAGES OF APPRECIATION IN YOUR WORKPLACE Have you ever given your team an extra weekend off, a holiday bonus, a pizza party, or a coffee run for a job well done and still heard rumors of dissatisfied team members? Have you wondered how anyone could not feel appreciated? You’re not alone! Practice owner Dr. Tracy Sands is going to teach you about the languages of appreciation and how they can help you motivate, train and retain your staff. Be the boss everyone wishes they had! Create the positive culture you want to work in! Join us on Saturday, May 21 from 2-4 PM ET/11 AM – 1 PM PT for $99 (FREE for Uncharted Members!) Members must still be registered to attend.

UVP 175 Exactly HOW Do I Talk to A Negative Coworker? Apr 27, 2022

Show notes

Are you a leader in your practice whose palms sweat and you might completely forget how to say what you need to say when confronting a negative staff member? Dr. Andy Roark and Stephanie Goss are tackling another letter from the mailbag this week. A long time podcast listener wrote in and asked Andy and Stephanie to do some actual role play on how to address a team member who is (and I do quote) “the most pessimistic person on the planet!” Our listener is a manager in a corporate practice who has a negative staff member and they just don’t know WHAT to say or HOW to say it. They are reaching out for help to navigate some crucial conversations because this behavior is just not acceptable. This is a fun one, let’s get into this… Links: Upcoming events: https://unchartedvet.com/upcoming-events/ RETAIN YOUR TEAM: SPEAK THE LANGUAGES OF APPRECIATION IN YOUR WORKPLACE Have you ever given your team an extra weekend off, a holiday bonus, a pizza party, or a coffee run for a job well done and still heard rumors of dissatisfied team members? Have you wondered how anyone could not feel appreciated? You’re not alone! Practice owner Dr. Tracy Sands is going to teach you about the languages of appreciation and how they can help you motivate, train and retain your staff. Be the boss everyone wishes they had! Create the positive culture you want to work in! Join us on Saturday, May 21 from 2-4 PM ET/11 AM – 1 PM PT for $99 (FREE for Uncharted Members!) Members must still be registered to attend.

UVP 174 Do You Really NEED an online pharmacy? Apr 20, 2022

Show notes

This week on the podcast, Stephanie Goss is joined by Jenn Galvin, Practice Manager/Practice Owner. Jenn is an Uncharted member with a passion for spreadsheets, inventory and home delivery and she was the first person I thought of to kick this topic around when I saw the letter we got in the mailbag. A manager of a corporate practice wrote in and asked about our take on encouragement from their corporate leadership to begin outsourcing a lot of product off their clinic shelves into their online pharmacy for home delivery. This is a lively one, let’s get into this… Links: Upcoming events: https://unchartedvet.com/upcoming-events/ https://www.aaha.org/globalassets/05-pet-health-resources/veterinary-ecommerce_2019_secure.pdf All Links: https://linktr.ee/UnchartedVet Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag

UVP 173 I Don’t Like My Boss’ Style Apr 13, 2022

Show notes

When your direct boss sucks the life out of you, what do you do? This week on the podcast, Dr. Andy Roark and Stephanie Goss are talking through a mailbag letter from a veterinarian who transitioned out of their old practice and into a new one. They love the team, the clients and the work. There is just one problem… the medical director has a polar opposite leadership style from our vet friend and it is sucking the life out of everything at work. Let’s get into this… Links: Upcoming events: https://unchartedvet.com/upcoming-events/ RETAIN YOUR TEAM: SPEAK THE LANGUAGES OF APPRECIATION IN YOUR WORKPLACE Have you ever given your team an extra weekend off, a holiday bonus, a pizza party, or a coffee run for a job well done and still heard rumors of dissatisfied team members? Have you wondered how anyone could not feel appreciated? You’re not alone! The truth is, there’s no single strategy to make your entire team feel appreciated and engaged. Each person has their own appreciation language, and most of them don’t have anything to do with gifts or food. You can be the leader of a happier, more satisfied team, and it starts with understanding how each person in your practice feels the most valued. Practice owner Dr. Tracy Sands is going to teach you about the languages of appreciation and how they can help you motivate, train and retain your staff. In this 2-hour, LIVE, interactive workshop you will learn how to: Recognize and speak each of these languages Find out the appreciation languages of each team member (and yourself!) Utilize at least 3 new ways to be sure that your employees understand what their value is to you Gain an added benefit for yourself: Feeling the appreciation of your team Be the boss everyone wishes they had! Create the positive culture you want to work in! Join us on Saturday, May 21 from 2-4 PM ET/11 AM – 1 PM PT for $99 (FREE for Uncharted Members!) Members must still be registered to attend. All Uncharted Veterinary Community Workshops are LIVE! You will be able to ask your instructor questions that help you address your practice’s unique problems. This will not be 2 hours of silent screen time. Gear up for interactive, fun learning!

UVP 172 I'm The Boss Now, Can We Still Be Friends? Apr 06, 2022

Show notes

When you become the boss, can you still be friends with your team? This week on the podcast, Dr. Andy Roark and Stephanie Goss are talking through a mailbag letter signed “Another Lonely Manager”. This manager transitioned from being a tech to being the boss and they are struggling with two questions - Can you expect to continue to be friends with your co-workers when you are promoted and become their boss? And how do you deal with feeling like a lonely leader at work? Let’s get into this… Links: Upcoming events: https://unchartedvet.com/upcoming-events/ RETAIN YOUR TEAM: SPEAK THE LANGUAGES OF APPRECIATION IN YOUR WORKPLACE

Our TOPPODCAST Picks

Follow Us

Stay Connected

The Uncharted Veterinary Podcast

Related Podcasts

Links

Stay Connected