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    News

    The Smartest Amazon Seller

    Scott Needham is the Founder of SmartScout. An Amazon software developer for 10 years his company BuyBoxer has done over $300m in sales on Amazon. Scott has accumulated a deep knowledge about selling product online, and in the podcast he shares his knowledge with you to help you become a better Amazon seller.

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    Copyright: © SmartScout

    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    EPISODE 256 - Maximizing Revenue Through Effective Return Management Strategies With Will Abrams May 08, 2024
    Show notes

    Joined by Will Abrams, founder of Axiom Prep, Scott uncovers the hidden impacts of returns on your bottom line and explores effective strategies for managing them.
    Returns can be more than just a hassle — they can significantly affect your revenue stream.
    Will shares his personal journey, from navigating piles of returns as an Amazon seller to founding a return service business focused on maximizing value from these items.
    Explore the complexities of reimbursement types and gain valuable insights into documenting item conditions to support successful reimbursement claims.
    Episode Notes:
    00:20 - Will Abrams Introduction
    03:00 - The Nuances of Handling Returns
    06:15 - Consignment, and Reimbursement Types
    07:25 - Deep Dive into Amazon Reimbursement Challenges
    08:35 - The Economic Threshold for Handling Returns
    10:00 - Outsourcing Return Handling to Expert Services
    16:00 - The Importance of Visibility and Documentation
    LinkedIn: https://www.linkedin.com/in/will-abrams-426b15260/
    Website: http://axiomprepcenter.com/
    Related Post: How To Leverage Reverse Logistics for a Competitive Advantage


    Episode 255: The Hadley Designs Story - A Journey Through Amazon Selling Apr 30, 2024
    Show notes

    In this episode, Josh Hadley takes us on a journey through his entrepreneurial path, sharing the story behind Hadley Designs and how they've carved out a niche in the competitive world of stationery products.
    Discover how Josh's childhood hustle selling lemonade paved the way for his successful e-commerce venture, and learn about the pivotal moments that led to Hadley Designs' evolution from custom wedding invitations to educational posters. With candid insights into navigating market challenges such as COVID-19 and the importance of constant innovation, this episode offers invaluable lessons for aspiring Amazon sellers.
    We also delve into the intricacies of protecting designs from IP infringement, strategies for effective product launches, and the critical role of community building in e-commerce success.
    Whether you're a seasoned seller looking for new strategies or a newcomer eager to learn, this episode is packed with actionable advice and inspiring stories to help you thrive in the dynamic world of Amazon selling.
    Episode Notes:
    00:17 - Josh Hadley Introduction
    01:17 - Josh’s Background
    01:56 - Childhood Business Ventures to Amazon
    06:00 - Pivoting Categories and Selling Recipe Cards
    10:10 - Scaling the Amazon Business and Impact of Covid
    12:50 - The Current State of Selling Design-Based Products on Amazon
    15:00 - Protecting Intellectual Property and Legal Strategies
    20:25 - Barriers to Entry and Success Factors in Design-Based Categories
    25:20 - Merch by Amazon and Product Differentiation
    LinkedIn: linkedin.com/in/joshhadley
    Website: ues.utah.edu
    Related Post: Winning the Bogus IP Claim War on Amazon


    Episode 254: Insights About the New FBA Fees, Listing Hacks, SmartScout’s Brand Reports, and the 2024 Accelerate Conference Apr 23, 2024
    Show notes

    Scott gives us 4 key updates in a quick but compact episode.
    The topics include an analysis of Amazon's FBA placement fee program, SEO strategies for product listings, insights on SmartScout's brand reports, and details about Pattern's Accelerate conference for large brands.
    Whether you're an experienced seller or new to Amazon's marketplace dynamics, this episode offers valuable insights and tips for enhancing your business reach and efficiency.
    Episode Notes:
    00:40 - Amazon's New FBA Placement Fee
    04:07 - SEO Hacks for Product Listings
    07:30 - SmartScout’s Brand Reports
    09:50 - Pattern’s Accelerate Conference
    Related Post: The Vendor Central Database of Amazon Brands


    Episode 253: Is the Mafia Selling on Amazon? Answers With Jed Rawson Apr 16, 2024
    Show notes

    Scott is joined by Jed Rawson, CEO of Pirawna, who shares a gripping tale of intrigue and perseverance in the face of adversity.
    Jed recounts a recent incident where his team encountered stolen goods being sold on Amazon, totaling a staggering $4 million in inventory. Through meticulous investigation and collaboration with law enforcement, they uncovered an organized crime operation responsible for potentially $50-100 million in stolen goods.
    Amazon's swift response led to the shutdown of several accounts linked to the illegal activity, marking one of their largest takedowns of fraudulent sellers to date.
    Jed discusses supply chain security measures, emphasizing the importance of GPS tracking containers and verifying driver identities. He also highlights Pi Agency's success in assisting brands to exit for significant sums, driven by strategies informed by past failures and focused on long-term trends.
    Episode Notes:
    00:13 - Jed Rawson Introduction
    01:23 - Mafia on Amazon
    04:00 - BuyBox Hijacked
    06:25 - Genesis of SmartScout
    07:00 - Stolen Inventory Investigation
    11:50 - Law Enforcement and Takedown Operations
    14:40 - Learning from Amazon Escalations
    16:10 - Organized Criminal Operation and Impact on Brands
    21:15 - Precautions and Preventive Measures
    27:40 - Brand Exits
    LinkedIn: www.linkedin.com/company/pirawna/
    Website: https://www.pirawna.com/
    Related Post: The Amazon Appeals Dilemma: DIY or Delegate


    Episode 252: Insider Strategies for Profitable Amazon Selling with Steven Pope Apr 09, 2024
    Show notes

    Steven Pope from My Amazon Guy discusses strategies for profiting on Amazon. With over a decade of experience, Steven shares insights on navigating challenges and evolving business models.
    He covers topics such as brand registry loss, retail arbitrage, and mitigating compliance risks. Emphasizing the importance of learning from setbacks, Steven provides actionable advice for sellers to enhance their success on Amazon.
    Episode Notes:
    00:23 - Steven Pope Introduction
    03:44 - Starting an Agency
    06:18 - Amazon Account Suspension Policy
    12:50 - White Hat vs. Black Hat
    13:55 - Brand Registry Process
    15:40 - Scaling and Prep
    16:37 - Mixing Retail Arbitrage and Wholesale
    19:34 - Succeeding Using SmartScout
    19:48 - Finding your Zone of Genius
    21:51 - Mistakes and Regrets
    25:23 - Inventory Manager for Amazon
    27:53 - SmartScout Trial
    29:14 - Reselling Compliance Risk
    30:30 - Hijackers, Black Hat Tactics, Stolen Goods
    31:50 - Improving Click-Through Rate
    “Images are for people and copy is for robots” - Steven
    LinkedIn: linkedin.com/in/steven-pope
    Website: myamazonguy.com | myrefundguy.com
    YouTube: youtube.com/myamazonguy
    Related Post: Amazon PPC Optimization: Tips for More Clicks and Conversions


    Episode 251: Insights, Stories, and Standout Companies with Scott Apr 02, 2024
    Show notes

    Scott shares his insights on recent happenings in the Amazon space, including standout companies such as AdGrantsGenie, AIA Assets, Deltologic, and a personal story highlighting the challenges sellers face.
    Episode notes:
    01:10 - AIA Assets
    03:00 - AdGrantsGenie
    04:00 - Deltologic
    04:40 - Connected Commerce Council
    05:25 - Junglytics
    06:10 - Scott’s Best Amazon Story
    Related Post: Advertising Solutions by Amazon: A Closer Look into Amazon Ads


    Episode 250: Discovering Growth Strategies and Branding Tips with Sabir Semerkant Mar 26, 2024
    Show notes

    Scott Needham, accompanied by e-commerce expert Sabir Semerkant, dives deep into the ever-evolving world of online commerce.
    With over 25 years of experience, Sabir shares invaluable insights, including his unique “8-D Method" for business growth, honed through ventures such as revitalizing Vitamin Shoppe's website from bankruptcy to success.
    The discussion covers crucial aspects such as optimizing website performance, strategic pricing, and the importance of cohesive team dynamics, emphasizing the significance of adapting to AI advancements and focusing on revenue per session rather than traditional conversion rates.
    Episode notes:
    00:15 - Sabir Semerkant Introduction
    02:05 - Sabir’s Background
    03:55 - Good and Bad Information
    04:40 - Vitamin Shoppe
    05:15 - Test, Learn, and Optimize
    07:05 - Ecommerce is a Mix of Different Practices
    08:00 - Co-founding VaynerCommerce
    10:20 - How Sabir Met Gary V.
    13:50 - 8-D Method
    14:55 - Performance Optimzation
    18:40 - Consumer Attention Span
    23:20 - Premium Pricing
    25:25 - Product Positioning and Brand Building
    29:40 - Story Telling
    32:50 - Customer UX
    35:20 - Retargetting and Remarketing
    40:20 - Logistics
    LinkedIn:
    linkedin.com/in/sabirsemerkant
    Websites:
    growthbysabir.com/workshop/
    growthbysabir.com (GROWTH by Sabir)
    growthbysabir.com/liveshow (#ThisWeekWithSabir Live) medium.com/worklifebalancebysabir (#WorkLifeBalanceBySab)
    Related Post: Pricing Strategies for Wholesale Sellers on Amazon


    Episode 249: Insights from M19 Founder Tarik on Unlocking Amazon Advertising Secrets Mar 19, 2024
    Show notes

    Scott interviews Tarik, the founder of M19, an advertising technology tool for Amazon sellers. They discuss various topics related to advertising on Amazon, including organic rank awareness, retail data awareness, inventory awareness, and variation advertising.
    Tarik shares insights into how M19 helps sellers optimize their advertising campaigns and make data-driven decisions. He also discusses the importance of conversion rate and how it can impact advertising costs.
    Overall, the conversation provides valuable information for Amazon sellers looking to improve their advertising strategies.
    Episode Notes:
    00:35 - Introduction and Background
    02:00 - Building M19 and Getting Customers
    05:30 - Organic Rank Awareness
    08:47 - Checking rankings
    12:18 - Inventory Awareness
    14:45 - Advertising Awareness
    19:15 - Conversion Data
    22:54 - Marketplace Preferences
    24:17 - How to Reach M19
    LinkedIn: linkedin.com/in/berradatarik
    Related Post: Advertising Solutions by Amazon: A Closer Look into Amazon Ads


    Episode 248: Inside Walmart’s Rise with SellCord CEO Michael Lebhar Mar 12, 2024
    Show notes

    Scott Needham interviews Michael, the CEO and founder of SellCord, a Walmart agency. They discuss the growth and success of Walmart as an e-commerce platform, the reasons for brands to work with Walmart, and the opportunities for success in different categories.
    Michael shares insights on achieving category success on Walmart, optimizing listings, and using Walmart Fulfillment Services (WFS). He also discusses Walmart's future and its competition with Amazon.
    Episode Notes:
    00:30 - Introduction and Evolution of Walmart E-commerce
    02:23 - Michael's Insights on Walmart in 2023
    03:56 - Launching and Succeeding on Walmart
    04:03 - Understanding Walmart’s Style Guides and Listing Optimization
    06:14 - Brand Success Stories and Strategies on Walmart
    07:40 - The Journey from Online Marketplace to In-Store Presence
    15:38 - Future Prospects for Walmart as an Online Marketplace
    18:09 - Key Tactics for Optimizing Walmart Listings
    19:50 - Walmart Tools and Data Utilization Strategies
    20:38 - Understanding and Leveraging Walmart Fulfillment Services (WFS)
    Website: https://www.sellcord.co/
    LinkedIn: https://www.linkedin.com/in/michael-lebhar/


    Episode 247: Catching Up With the Latest Amazon Updates Mar 05, 2024
    Show notes

    Scott breaks down the latest news in the Amazon space.
    Learn his reactions to new FBA Fees and the details of Thrasio’s Bankruptcy Filing. Plus, some funny takes on the 17 people you will meet at the Prosper event.
    Episode Notes:
    00:35 - Podcast Coverage
    01:15 - Prosper Update and Scott’s Favorite Audience
    02:50 - The 17 People you will meet @ Prosper
    03:15 - The Event Season
    04:30 - Natural Products Expo West 2024
    05:45 - SmartScout Expo West Brand Report
    07:05 - Thrasio Bankruptcy
    09:55 - Tweets about Thrasio’s Bankrupt
    10:15 - Optimizing FBA Fees
    Email: scott@smartscout.com
    Related Post: Fulfillment Fee (FBA Fulfillment Fee)


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