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    Business

    The Product Experience: a Mind the Product podcast

    The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.

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    Copyright: © 2022 The Product Experience

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    Latest Episodes:
    Rerun: Making your product strategy come alive - Chiedza Muguti (Chief Platform Officer, Alteos) Sep 04, 2024
    Show notes

    Product managers have been spending the last few weeks looking at their OKRs and thinking about the direction of their products. To help us better understand product strategy and direction, we spoke with Product Leader Chiedza Muguti to discuss making your product strategy come alive.
    Featured Links: Follow Chiedza on LinkedIn | World Health Organisation | Alteos | ‘Giving direction in product with Janna Bastow, Chiedza Muguti, and Nacho Bassino’ feature at Mind The Product

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Why can't we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.) Aug 28, 2024
    Show notes

    This week, we're joined by Claire Bauden, the SVP of Global Product Design at Global Payments, who shares her expertise on embedding inclusivity and accessibility into every layer of design.
    Featured Links: Follow Claire on LinkedIn | Global Payments Inc. | 'Six things we learned at the Pendomonium + #mtpcon roadshow London 2024' feature by Louron Pratt

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Product outcomes and company values go hand in hand - Brian Walsh (SVP of Product, Pendo) Aug 21, 2024
    Show notes

    What role do company values play in shaping successful product teams? Find out as we chat with Brian Walsh, SVP of Product at Pendo, who uncovers the power of open communication and collaboration in fostering a thriving product culture.
    Featured Links: Follow Brian on LinkedIn | Brian's blog at Pendo | Brian's talk at the Pendomonium and #mtpcon roadshow in Amsterdam 2024 | 'Five things we learned at the Pendomonium and #mtpcon roadshow - Amsterdam 2024' feature by Louron Pratt

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    What's clarity got to do with product success?! - Arne Kittler (Product Leadership Consultant, Product at Heart) Aug 14, 2024
    Show notes

    In this week’s episode on The Product Experience podcast, Arne Kittler, Product Leadership Consultant and Co-Founder of Product at Heart, delves into the importance of providing clarity in building great products, and what it means in practical terms.

    Featured Links: Follow Arne on LinkedIn | Arne's website | Product at Heart conference Hamburg | '5 things we learned at the #mtpcon + Pendomonium roadshow Berlin 2024' feature by Louron Pratt


    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    What is your CEO thinking? - Joe Leech (Coach to CEOs) Aug 07, 2024
    Show notes

    In our latest episode, Joe Leech, a seasoned coach with a background in tech, user experience, and product management, provides an insider's look at the unique challenges and transitions faced by different types of CEOs, and how product teams can work better with the C-suite.

    Featured Links: Follow Joe on LinkedIn | Joe's website | 'Managing Change' - Joe's previous podcast episode with The Product Experience

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    How to survive the next phase of tech - Jonty Sharples (Product and Strategy Consultant) Jul 31, 2024
    Show notes

    Can treating a business like a product revolutionise your approach to management and strategy? Join us as we sit down with Jonty Sharples, an experienced product and strategy consultant, who discusses product management and business design evolution. Listen to his reflections on career disruption and the significant impact of current economic trends, including job losses in the tech industry and the potential game-changing influence of AI.
    Featured Links: Follow Jonty on LinkedIn and X | Design Leaders Community | 'Six things we learned at the Pendomonium + #mtpcon roadshow London 2024' feature by Louron Pratt

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    A better way to share your product vision - Janet Bumpas (Product Advisor) Jul 24, 2024
    Show notes

    Join us this week on The Product Experience podcast as we sit down with Janet Bumpas, a veteran Product Advisor with a wealth of experience in both startups and large corporations, to unravel the secrets behind creating compelling product visions.
    Featured Links: Follow Janet on LinkedIn | Janet's website | 'How to find out what your customers want' feature by Janet Bumpas at Mind The Product

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Measuring critical user journeys - Javier Andrés Bargas-Avila (UX Director, Google) Jul 17, 2024
    Show notes

    For this week's podcast, we had a great conversation with Javier Andrés Bargas-Avila, Google's UX Director. Ever wonder how Google ensures its products cater to user needs while balancing business and engineering demands? Javier shares his journey from psychology student to UX research leader, revealing the intricate process of integrating user insights into product development. From prioritization challenges to the concept of Critical User Journeys (CUJs).
    Featured Links: Follow Javier on LinkedIn | Javier's website | 'Five things we learned at the Pendomonium and #mtpcon roadshow - Berlin 2024' feature by Louron Pratt | About Google

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    What companies get wrong about product discovery - Frances Ibe (SVP of Product, Tide) Jul 10, 2024
    Show notes

    Listen to our conversation with Frances Ibe, the SVP of Product at Tide. Frances shares invaluable insights on her journey from developer to product leadership and how to avoid common pitfalls during the discovery process.
    Featured Links: Follow Frances on LinkedIn | Tide | 'Six things we learned at the Pendomonium and #mtpcon roadshow - London 2024' feature by Louron Pratt

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Building a thriving product community - Thomas Leitermann (Senior Growth Product Manager, Personio) Jul 03, 2024
    Show notes

    Unlock the secrets to building a powerful product community with Thomas Leiterman, co-organizer for Product Tank in Amsterdam and Senior Growth Product Manager at Personio. Thomas takes us on a journey through his own experiences, starting a community from scratch inspired by Mind the Product Engage in Hamburg, and later merging into Amsterdam's vibrant scene.
    Featured Links: Follow Thomas on LinkedIn | Product Tank Amsterdam | Personio | '5 things we learned at the Pendomonium / #mtpcon Amsterdam 2024 roadshow' feature by Louron Pratt at Mind The Product

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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