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    Business

    The Official SaaStr Podcast: SaaS | Founders | Investors

    The Official SaaStr Podcast is the latest and greatest from the world of SaaStr, interviewing the most prominent operators and investors to discover their tips, tactics and strategies to attain success in the fiercely competitive world of SaaS. On the side of the operators, we center around getting from $0 to $100m ARR faster, what it takes to scale successfully and what are the core elements of hiring. As for the investors, we learn what metrics they hone in on when examining SaaS business, what type of metrics excites them and what they look for in SaaS founders.

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    Latest Episodes:
    SaaStr 789: 10 Things No One Tells You About Getting Acquired for $1.5B Steve Mitzenmacher, Former Vice President Corporate Development, Own Company Feb 26, 2025
    Show notes

    SaaStr 789: 10 Things No One Tells You About Getting Acquired for $1.5B Steve Mitzenmacher, Former Vice President Corporate Development, Own Company

    Join Steve Mitzenmacher as he reveals the hidden truths about getting acquired for $1.5 billion. Drawing on his extensive experience in corporate development, Steve discusses the rare odds of closing a deal, the unseen challenges, and the insider dynamics that play a crucial role in successful acquisitions.

    From pre-LOI preparations to integration post-closing, explore valuable lessons and strategic advice to navigate the complex M&A landscape. Learn why relationships matter, the importance of managing expectations, and how to leverage negotiations in your favor. Don't miss these key insights that can make or break your next big deal.

    ----------------------

    Alright everybody in SaaS, this is it.

    The biggest, best, most action-packed SaaS + AI event of the year—SaaStr Annual 2025—is coming this May. Three full days. 10,000+ SaaS and AI leaders and more tactical, no-fluff content than you'll find anywhere else.

    If you want to scale faster—$10M, $50M, $100M ARR and beyond—you need the right playbooks, the right connections and the right people in your corner. And SaaStr Annual is where it all happens.

    • We'll have 100's of Legendary speakers from companies like Snowflake, HubSpot, OpenAI, Canva, and more.
    • More networking than you can handle—meet your next investor, co-founder, or biggest deal.
    • A New AI Demo & Pitch Stage— with your chance to win up to $5M in funding!

    So don't wait—grab your tickets now at SaaStrAnnual.com with my code jason100 to save $100 on tickets before prices go up. That's jason 100 at saastrannual.com

    See you in May!

    --------------------------------------------------------------------------------------------

    Do you know what would make your customer service helpdesk dramatically better?

    Dumping it and switching to Intercom.

    But, youʼre not quite ready to make that change.

    We get it!

    Thatʼs why Fin, the worldʼs leading AI customer service agent, is now available on every helpdesk.

    Fin can instantly resolve up to 80% of your tickets,

    Which makes your customers happier.

    And you can get off the customer service rep hiring treadmill.

    Fin by Intercom.

    Named the #1 AI Agent in G2ʼs Winter Report.

    Learn more at : inter.com/saastr

    --------------------------------------------------------------------------------------------


    SaaStr 788: The Real Data on What it Takes to Go Big and Eventually IPO with Meritech Capital Feb 21, 2025
    Show notes

    SaaStr 788: The Real Data on What it Takes to Go Big and Eventually IPO with Meritech Capital

    Join Alex Clayton and Kathy Choi from Meritech Capital as they delve into the path to IPO for SaaS companies. With 25 years of experience and over 60 IPOs, they explore the size, performance, qualitative factors, and post-IPO success metrics that matter. Learn essential considerations for going public, from creating a compelling story to demonstrating durable growth, operational excellence, and predictable business outcomes.

    They also provide case studies of successful companies like HubSpot and CrowdStrike, underscoring the importance of durable, long-term revenue growth and strategic multi-product approaches.

    --------------------------------------------------------------------------------------------

    Alright everybody in SaaS, this is it.

    The biggest, best, most action-packed SaaS + AI event of the year—SaaStr Annual 2025—is coming this May. Three full days. 10,000+ SaaS and AI leaders and more tactical, no-fluff content than you'll find anywhere else.

    If you want to scale faster—$10M, $50M, $100M ARR and beyond—you need the right playbooks, the right connections and the right people in your corner. And SaaStr Annual is where it all happens.

    • We'll have 100's of Legendary speakers from companies like Snowflake, HubSpot, OpenAI, Canva, and more.
    • More networking than you can handle—meet your next investor, co-founder, or biggest deal.
    • A New AI Demo & Pitch Stage— with your chance to win up to $5M in funding!

    So don't wait—grab your tickets now at SaaStrAnnual.com with my code jason100 to save $100 on tickets before prices go up. That's jason 100 at saastrannual.com

    See you in May!

    --------------------------------------------------------------------------------------------

    Do you know what would make your customer service helpdesk dramatically better?

    Dumping it and switching to Intercom.

    But, youʼre not quite ready to make that change.

    We get it!

    Thatʼs why Fin, the worldʼs leading AI customer service agent, is now available on every helpdesk.

    Fin can instantly resolve up to 80% of your tickets,

    Which makes your customers happier.

    And you can get off the customer service rep hiring treadmill.

    Fin by Intercom.

    Named the #1 AI Agent in G2ʼs Winter Report.

    Learn more at : inter.com/saastr

    --------------------------------------------------------------------------------------------


    SaaStr 787: The 2025 SaaS Vibe Check: What Founders Need to Know Right Now with SaaStr CEO and Founder Jason Lemkin Feb 19, 2025
    Show notes

    SaaStr 787: The 2025 SaaS Vibe Check: What Founders Need to Know Right Now with SaaStr CEO and Founder Jason Lemkin

    SaaStr CEO and Founder Jason Lemkin delves into a comprehensive 2025 vibe check, focusing on the state of tech, AI, and SaaS industries. He discusses the returning presence of founders in San Francisco, the resurgence of venture capital interest reminiscent of 2021, and the significant shift towards AI and AI-native investments.

    Additionally, he addresses the challenges faced by B2B founders, the importance of rapid product development, and the evolving dynamics of the venture capital landscape. Key insights include the rise of AI applications within SaaS, the critical need for growth over mere profitability, and practical advice for startups looking to secure funding or hire their first account executive. The session concludes with an open Q&A.

    --------------------------------------------------------------------------------------------

    Alright everybody in SaaS, this is it.

    The biggest, best, most action-packed SaaS + AI event of the year—SaaStr Annual 2025—is coming this May. Three full days. 10,000+ SaaS and AI leaders and more tactical, no-fluff content than you'll find anywhere else.

    If you want to scale faster—$10M, $50M, $100M ARR and beyond—you need the right playbooks, the right connections and the right people in your corner. And SaaStr Annual is where it all happens.

    • We'll have 100's of Legendary speakers from companies like Snowflake, HubSpot, OpenAI, Canva, and more.
    • More networking than you can handle—meet your next investor, co-founder, or biggest deal.
    • A New AI Demo & Pitch Stage— with your chance to win up to $5M in funding!

    So don't wait—grab your tickets now at SaaStrAnnual.com with my code jason100 to save $100 on tickets before prices go up. That's jason 100 at saastrannual.com

    See you in May!

    --------------------------------------------------------------------------------------------

    Do you know what would make your customer service helpdesk dramatically better?

    Dumping it and switching to Intercom.

    But, youʼre not quite ready to make that change.

    We get it!

    Thatʼs why Fin, the worldʼs leading AI customer service agent, is now available on every helpdesk.

    Fin can instantly resolve up to 80% of your tickets,

    Which makes your customers happier.

    And you can get off the customer service rep hiring treadmill.

    Fin by Intercom.

    Named the #1 AI Agent in G2ʼs Winter Report.

    Learn more at : inter.com/saastr

    --------------------------------------------------------------------------------------------


    SaaStr 786: Going Long: How Procore's Founder Tooey Courtemanche Built a Billon-Dollar SaaS Empire Over 23 Years Feb 14, 2025
    Show notes

    SaaStr 786: Going Long: How Procore's Founder Tooey Courtemanche Built a Billon-Dollar SaaS Empire Over 23 Years

    What does it take to build and scale a vertical SaaS giant over two decades? According to Tooey Courtemanche, CEO and Founder of Procore, it's about focus, perseverance, and a relentless commitment to customer success.

    In a recent conversation with SaaStr CEO and Founder Jason Lemkin, Tooey shared insights into his 23-year journey as CEO of Procore, the leading SaaS platform for construction management. From surviving economic downturns to scaling into a multi-product enterprise serving millions, Procore's story is a masterclass in vertical SaaS excellence.

    Tooey offers insights into maintaining work-life balance, strategic shifts during the financial crisis, transitions to multi-product offerings, and the impact of AI in the construction industry. Tooey also emphasizes the importance of customer-centricity and how Procore's brand has become ubiquitous in the U.S. construction market while exploring new international territories. Whether you're a SaaS enthusiast, a founder, or interested in the construction tech landscape, this episode is packed with valuable lessons and forward-thinking strategies.

    --------------------------------------------------------------------------------------------

    SaaStr hosts the largest SaaS community events on the planet.

    Hey everybody - thanks to the 10,000 of you who came out to SaaStr Annual. We had a blast and big news -- we'll be back in MAY of 2025. That's right, the SaaStr Annual will be a bit earlier this year, May 13-15 2025. We'll still be back in the same venue, in the SF bay area at the 40+ acre sprawling san mateo county events center. Grab your tickets at saastrannual.com with code JASON50 for an extra discount on our very best pricing.

    --------------------------------------------------------------------------------------------


    SaaStr 785: The Playbook for Going Upmarket with Stripe's CBO, Jeanne Dewitt Grosser, and Checkr's COO, Lindsey Scrase Feb 12, 2025
    Show notes

    SaaStr 785: The Playbook for Going Upmarket with Stripe's CBO, Jeanne Dewitt Grosser, and Checkr's COO, Lindsey Scrase

    Want to know when to move upmarket and how to actually pull it off? Jeanne Dewitt Grosser, Chief Business Officer at Stripe, and Lindsey Scrase, COO at Checkr, have done it multiple times at companies like Google Cloud, Stripe, and Checkr.

    They came to SaaStr Annual to share what they've learned about making the move to go more enterprise actually work. They dive into their professional histories, strategies for startups when targeting and pivoting to enterprise markets, and the signals to watch for before making the leap. Learn from their experiences, including the importance of an aligned company push, the evolution of pricing, and tips for managing unit economics efficiently.

    Don't miss their actionable advice on understanding unit economics and building a solid operating model to enhance your business success.

    --------------------------------------------------------------------------------------------

    SaaStr hosts the largest SaaS community events on the planet.

    Hey everybody - thanks to the 10,000 of you who came out to SaaStr Annual. We had a blast and big news -- we'll be back in MAY of 2025. That's right, the SaaStr Annual will be a bit earlier next year, May 13-15 2025. We'll still be back in the same venue, in the SF bay area at the 40+ acre sprawling san mateo county events center. Grab your tickets at saastrannual.com with code JASON50 for an extra discount on our very best pricing.

    --------------------------------------------------------------------------------------------


    SaaStr 784: From $1M to $3B ARR: Databricks CRO Ron Gabrisko on Scaling a Revenue Rocket Ship Feb 07, 2025
    Show notes

    SaaStr 784: From $1M to $3B ARR: Databricks CRO Ron Gabrisko on Scaling a Revenue Rocket Ship

    In the latest episode of SaaStr's CRO Confidential Series, our host Sam Blond sits down with Ron Gabrisko, CRO of Databricks, to unpack the journey from $1M in ARR to crossing $3B ARR at the end of January 2025. With Databricks now one of the largest pre-IPO technology companies, with $10 billion of expected non-dilutive financing and a valuation of $62 billion, Ron's insights are gold for any revenue leader looking to scale.

    Dive into the journey of Databricks, from its early days with less than a million in ARR to becoming one of the largest pre-IPO technology companies. Ron shares his insights on the importance of having a technical background in sales, strategic hiring, and the evolution of Databricks' pricing and customer acquisition strategies. Learn how leveraging unique business advantages and building strong community ties with customers can drive exponential growth. Whether you're a startup founder or a seasoned revenue leader, this episode is packed with valuable takeaways.

    --------------------------------------------------------------------------------------------

    SaaStr hosts the largest SaaS community events on the planet.

    Hey everybody - thanks to the 10,000 of you who came out to SaaStr Annual. We had a blast and big news -- we'll be back in MAY of 2025. That's right, the SaaStr Annual will be a bit earlier next year, May 13-15 2025. We'll still be back in the same venue, in the SF bay area at the 40+ acre sprawling san mateo county events center. Grab your tickets at saastrannual.com with code JASON50 for an extra discount on our very best pricing.

    --------------------------------------------------------------------------------------------


    SaaStr 783: How to Build a World-Class Customer Success Machine - Top Lessons from the CRO of Notion and VP of CS at GitHub Feb 05, 2025
    Show notes

    SaaStr 783: How to Build a World-Class Customer Success Machine - Top Lessons from the CRO of Notion and VP of CS at GitHub

    Join Erica Anderson, CRO of Notion and Abbas Haider Ali, VP of CS at GitHub, as they share their unique experiences and professional journey starting at GitHub and continuing to Notion.

    Learn about building effective customer success teams, the importance of the right KPIs, balancing investments, and fostering great CRO-CCO relationships. Find out how both structured and pod organizational models can contribute to business growth, and gain insights into effective monetization strategies for various customer-facing roles.

    --------------------------------------------------------------------------------------------

    SaaStr hosts the largest SaaS community events on the planet.

    Hey everybody - thanks to the 10,000 of you who came out to SaaStr Annual. We had a blast and big news -- we'll be back in MAY of 2025. That's right, the SaaStr Annual will be a bit earlier next year, May 13-15 2025. We'll still be back in the same venue, in the SF bay area at the 40+ acre sprawling san mateo county events center. Grab your tickets at saastrannual.com with code JASON50 for an extra discount on our very best pricing.

    --------------------------------------------------------------------------------------------


    SaaStr 782: The Future of AI in B2B SaaS: Insights from Synthesia's CEO and Theory Ventures. Hosted by SaaStr CEO Jason Lemkin Jan 31, 2025
    Show notes

    SaaStr 782: The Future of AI in B2B SaaS: Insights from Synthesia's CEO and Theory Ventures. Hosted by SaaStr CEO Jason Lemkin

    As the AI revolution accelerates, it can be hard to keep up with the pace of innovation. SaaStr's AI Day 2025 brought together the top minds in the SaaS, AI and Cloud to dive deep into the intersection of AI and B2B. Featuring insights from Victor Rippabelli, CEO of Synthesia, and Tomas Tunguz of Theory Ventures, Jason Lemkin leads the discussion that covered everything from enterprise AI adoption to the evolution of video technology and the changing landscape of venture funding.

    Learn about the latest advancements in AI video models and how they enhance productivity and innovation. The discussion also explores the evolving landscape of venture funding in AI, the impact of cheaper AI models on enterprise costs, the dynamics of seat-based vs. outcome-based software pricing, and the future of AI agents in business workflows. Don't miss this insightful conversation on the current and future state of AI in the enterprise.

    --------------------------------------------------------------------------------------------

    SaaStr hosts the largest SaaS community events on the planet.

    Hey everybody - thanks to the 10,000 of you who came out to SaaStr Annual. We had a blast and big news -- we'll be back in MAY of 2025. That's right, the SaaStr Annual will be a bit earlier next year, May 13-15 2025. We'll still be back in the same venue, in the SF bay area at the 40+ acre sprawling san mateo county events center. Grab your tickets at saastrannual.com with code JASON50 for an extra discount on our very best pricing.

    --------------------------------------------------------------------------------------------


    SaaStr 781: The RevOps Playbook: Owner.com CRO's Secrets to Scaling Jan 29, 2025
    Show notes

    SaaStr 781: The RevOps Playbook: Owner.com CRO's Secrets to Scaling

    Join Kyle Norton, CRO at Owner.com, as he dives into the fundamentals of operating a revenue team with excellence. In this 40-minute session, Kyle outlines his SaaS-focused 'revenue operating system,' inspired by analogies of the Iron Man suit. Learn about the four key components crucial for predictable revenue growth: measuring, managing, planning, and communicating. Kyle shares practical tools, metrics, and rhythms designed to streamline business operations, turning chaos into order and accelerating organizational growth. Gain insights from his extensive experience and take away actionable steps and templates to implement immediately in your own business.

    --------------------------------------------------------------------------------------------

    SaaStr hosts the largest SaaS community events on the planet.

    Hey everybody - thanks to the 10,000 of you who came out to SaaStr Annual. We had a blast and big news -- we'll be back in MAY of 2025. That's right, the SaaStr Annual will be a bit earlier next year, May 13-15 2025. We'll still be back in the same venue, in the SF bay area at the 40+ acre sprawling san mateo county events center. Grab your tickets at saastrannual.com with code JASON50 for an extra discount on our very best pricing.

    --------------------------------------------------------------------------------------------


    SaaStr 780: 9 Things You Can Do to Grow Faster this Year with SaaStr CEO and Founder Jason Lemkin Jan 24, 2025
    Show notes

    SaaStr 780: 9 Things You Can Do to Grow Faster this Year with SaaStr CEO and Founder Jason Lemkin

    Join us for this insightful podcast where SaaStr CEO and Founder Jason Lemkin discusses the key strategies to differentiate a successful year from a mediocre one. Focusing on 9 practical and effective layers to add to your business, this session covers everything from outbound strategy, customer conferences, and going multi-product, to the importance of customer success and global expansion. Learn from real-world examples and actionable advice to drive your growth and add value effectively.

    --------------------------------------------------------------------------------------------

    SaaStr hosts the largest SaaS community events on the planet.

    Hey everybody - thanks to the 10,000 of you who came out to SaaStr Annual. We had a blast and big news -- we'll be back in MAY of 2025. That's right, the SaaStr Annual will be a bit earlier next year, May 13-15 2025. We'll still be back in the same venue, in the SF bay area at the 40+ acre sprawling san mateo county events center. Grab your tickets at saastrannual.com with code JASON50 for an extra discount on our very best pricing.

    --------------------------------------------------------------------------------------------


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