The Navigating Dental Insurance Podcast

Latest Episodes:

69: (Replay) Identifying How and When to Drop a PPO with Bill Rossi Jan 23, 2018

Show notes

This episode provides pure education on how or when a dental office can drop certain PPO networks. In no way does this podcast support or promote PPO boycotting in any way. The intent of this podcast is to provide education on how doctors can identify if they are ready to drop any PPO network and how to properly prepare themselves for a transition to out –of-network.

Our Guest, Bill Rossi, has over 35 years of experience in dental practice management. He and his associates are actively involved in the ongoing management of over 250 practices. They deliver more results to more clients in the upper Midwest than all other consulting firms combined. Bill says, “Each month we monitor over 30 million dollars worth of dental activity. Each year we do over 600 on-site consultations. This gives us a deep and wide frame of reference. Our clients expect straight talk and good results and that is what they get. We know how to bring out the best in you and your staff to get things done. We promise we will never pressure you or ask you to pressure your patients. You will never be locked into a contract. You will not be subjected to boring meetings and canned programs. You will receive top-notch management support. You will be in control of what happens in your practice.”

To contact Bill please call him at 952-921-3360. His website is www.advancedpracticemanagement.comwhere you can find a number of articles and references about his work with offices nationwide.

To contact our hosts please email help@veritasdentalresources.com.

68: Important Coding Tips with JoAnn Leon Jan 13, 2018

Show notes

For many decades, Joann Leon, has worked alongside various doctors from international backgrounds she has obtained extensive knowledge in management, insurance contracting and clinical aspects of various types of dental practices. Joann is able to provide unbiased, objective advice on selecting the right insurance plans, maximizing fee schedules, and streamlining accounts receivable collections.

Certified Procedural Quality Assurance Consultant Eagle Soft Setup
Insurance Credentialing & Contracting Dentrix Software Setup
Human Resources/Legal Compliance Easy Dental Software Setup
Filing Grievances Insurance/Patient New Practice Startup/Established Practice Analysis
Fee Schedule Analysis Loss Prevention/Staff Accountability
Digital/Hard Copy Filing Front Desk Employee Training
Purchase/Sale of Practice Audit Preparation of Charts
In her spare time, she enjoys spending time with her sons and grandchildren; serving her spiritual community as a lector and Eucharistic minister. She enjoys spiritual retreats at least twice a year, the beach, dancing, and going out on scenic drives.

Contact JoAnn: admin@dentalpracticesolutions.com

To contact our hosts please email help@veritasdentalresources.com

67 BoomCloud Mini Series - Marketing Your Membership Program With Kiera & Jordon Jan 05, 2018

Show notes

In this BoomCloud mini series we talk about the importance in marketing. Most practices start membership programs and do nothing to market and promote their program. Marketing is essential to get a ROI (return on investment) from your program.

About Kiera

Starting out as an assistant in California, Kiera found her niche and knew she connected well with patients, doctors and staff. With this knowledge, Kiera advanced her career to working front office, followed by working at Midwestern University College of Dental Medicine for three years, then helping a Midwestern University graduate start her own practices straight out of dental school, to finally opening her own company to help several doctors reach their highest potential. Knowing firsthand what it takes to be an assistant, front office, office manager, dental student, and owning and buying dental practices, Kiera has a wealth of knowledge and experience that she will bring to you and your office in a fun, practical way that delivers impressive results time and time again.

https://www.kierasdentalconsulting.com

About Jordon

Jordon Comstock has been in the dental industry for over 10 Years. He started out managing his family’s dental lab in Salt lake City, Utah. Jordon Studied Business, Marketing, UX/UI design at The Art Institute of Salt Lake City. As he was managing the lab, he built a sales and marketing department from scratch and helped grow its revenue by 165%. He also oversaw the finacial department and helped create systems and reporting to help the compnay understand the numbers.
Jordon was introduced to the concept of an in-house membership program by some of the lab’s clients. Jordon has always been an entrepreneur since an early age and has started 4 different start up companies. He became curious about how practices were managing a membership program. He quickly realized that practices needed a system to manage a program and began sketching out the initial design for BoomCloud in 2013.

Jordon has expirience growing start ups from the ground up. He is a bootstrap entreprenuer and understands how to grow a company without 3rd party funding.
Jordon’s main goal is to help as many practices as he can using BoomCloud to help grow practices, create recurring revenue for them and reduce dependence with insurance comapaies. He truly cares from his team, customers and products.

www.boomcloudapps.com

66: BoomCloud Mini Series - 8 Reasons Why You Need A Membership Program Jan 02, 2018

Show notes

In this episode Jordon Comstock and members of the BoomCloud team have created a mini series on our podcast where they will be sharing tips on membership programs and other great advice in todays dental market. Today Jordon Bring's Parker Williams , BoomCloud Marketing and Membership program specialist on the show to discuss 8 reason why a dental practice needs an in-house membership program.

Website: www.boomcloudapps.com

65: Cash Flow and Building Finacial Freedom With Dr. David Phelps Jan 02, 2018

Show notes

Owned and managed a private practice dental office for over twenty-one years. While still in dental school, he began his investment in real estate by joint-venturing with his father on their first rental property in 1980.

Three years later, they sold the property and David took his $25,000 capital gain share and leveraged it into thirty-one properties that produced $15,000 net cash flow fifteen years later. Multiple health crises suffered by his daughter, Jenna (leukemia, epilepsy and a liver
transplant at age 12), caused David to leave practice so that his time could be spent with his daughter. Unfortunately, a divorce and failed practice sale provided additional set backs that he had to work through.

Today, David is a nationally recognized speaker on creating freedom, building real businesses and investing in real estate. He authors a monthly newsletter, “Path to Freedom” and hosts “The Dentist Freedom Blueprint” podcast. Freedom Founders Mastermind Community has grown to over fifty members, providing the pathway to freedom for many professional practice owners.

64: The No-Nonsense Approach to Dealing with Insurance with Lois Banta Dec 13, 2017

Show notes

From terrified dental patient to popular international speakerand dental consultant, Lois Banta, CEO of Banta Consulting, Inc., has been involved in dentistry for more than 30 years. With extraordinary insight into the dynamics that make a practice successful, Lois delivers her message with enthusiasm and heartfelt conviction.

Lois Banta’s SCI approach (See, Commit, and Implement) has allowed her to take practices from mediocrity to excellence. Her no-nonsense approach and tenacity have earned this 5 ft. tall dynamo the apt reputation, “Ten Feet Tall & Bullet Proof.” As a staff trainer and team builder, Lois has an effective way of teaching the entire dental staff how to move in the same direction, while doing their individual tasks. Her recipe for success is for practices of all sizes and her program a “must have” for dentists who are committed to reaching their potential.

Lois is CEO, President and Founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management. Lois has over 32 years of dental experience and consults and speaks nationally and internationally. She is the new owner of The Speaking Consulting Network, and a member of ADMC and AADPA. To contact Lois: Office-816/847-2055, Address: 33010 NE Pink Hill Rd, Grain Valley, MO 64029, Email: lois@bantaconsulting.com or check out her website: www.bantaconsulting.com.

We love you Lois! Thank for sharing your wisdom and knowledge!

To contact our hosts please email help@veritasdentalresources.com.

63: Replacing Insurance Discussions with the Value of Dentistry Theresa Narantic Dec 08, 2017

Show notes

Theresa Narantic, has been in dentistry over 35 years growing dental businesses and dental teams. An expert in efficiency, she has worked successfully to begin practices from scratch start-up, transition and assisted with acquisitions. Theresa shares her understanding in all areas of management and leadership in general dentistry and specialty.

In 2003 Theresa began her own business which focused on guiding Drs. with the start-up process through the first years of business to improving productivity and profitability which has been key to seeing their business flourish. Marketing, team training, treatment presentation and hygiene development are some of the areas she has successfully helped dental practices initiate and strengthen within their businesses.

Theresa joined PPC in 2002 and is the Consulting Partner for the firm. Prior to becoming a member of the team at PPC, she was a senior consultant for a national consulting company and successfully completed continuing education with Dale Carnegie. Her passion for helping others was an obvious complement to a career in the health care field.

In 2006 Theresa was sponsored into the Academy of Dental Management Consultants by Dr. Paul Homoly where she joined a field of members of distinction and has previously been of the Board of Directors. Theresa is also a member of AADOM--American Association of Dental Office Managers and an active member of SCN, Speaker Consulting Network since 2011. In addition to consulting, she writes, speaks and presents in webinar formats for many organizations.

One of the most gratifying areas of personal success has been assisting dental team members achieve their potential by changing the self images of young women from being job-oriented to career minded.

Theresa is also a highly regarded D1 collegiate, USAV and IHSA volleyball official. She loves spending time with her family and friends which frequently involve traveling.

Visit Theresa’s website to learn more about her and her work: speaker.dental

Call her at 855-929-2555.

To contact our hosts please email help@veritasdentalresources.com

62: The art of presenting non-covered cosmetic cases with Logan Jack Nov 22, 2017

Show notes

Like Ben, Logan comes from the DSO world where he's managed every business aspect of a group practice. Through his vast experience in managing multiple locations, Logan learned key elements in building fee for service practices that focused primarily on cosmetic dentistry. In a day and age where dental insurance is becoming increasingly more difficult to deal with, building a patient base and practice that is largely non-insurance dependent is very attractive for many dentists. Logan has created a system proven to produce more cosmetic cases in a dental practice. During this episode, he shares some of his secrets on how cosmetic dentistry is still alive and thriving, and how a cosmetic practice can distance yourself from the chains of dental insurance.

To learn more about Logan and his techniques please visit his websites:
https://www.ljdentalservices.com/about
https://www.newsmilesbyljds.com/#ContactUs

To contact our hosts, please email help@veritasdentalresources.com.

61: Biggest thieves in dentistry, embezzlers with David Harris Nov 22, 2017

Show notes

David Harris is Prosperident’s Chief Executive Officer.

Overcoming a troubled adolescence, David Harris has become Dentistry’s Embezzlement Expert.

David founded the company that became Prosperident in 1989, and built it into the world’s largest firm specializing in the investigation of financial crimes committed against dentists. Prosperident’s team of specialized investigators is consulted on hundreds of frauds annually committed against both general dentists and dental specialists.

David is a Certified Fraud Examiner and a licensed private investigator. He has a graduate degree in applied mathematics and a CPA.

David also belongs to several organizations for dental consultants and speakers.

David has been interviewed on the subject of embezzlement by every leading dental publication. He is also a prolific writer and authors a dozen or more articles annually that appear in major dental publications. David has lectured at universities in three countries in the faculties of business, law and dentistry.

In addition to his investigative successes, David in considerable demand as a speaker. He normally speaks to dental audiences fifty or more times per year and has been described as a highly entertaining and engaging speaker who draws on a vast amount of experience in his field. For more information on having David as a speaker, please click HERE.

David says that his favorite moment is hearing the noise that a prison cell door makes when it clicks shut on an embezzler.

Contact David using these links:
dentalembezzlement.com
emergency@dentalembezzlement.com

To request the Embezzlement Risk Questionnaire, send an email to request@dentalembezzlement.com

To contact our hosts, please email help@veritasdentalresources.com.

60: Billing Insurance, then writing off more than you should with Davey Clay, and Josh Smith Nov 22, 2017

Show notes

You produced it... Now collect it!

Take a look at your insurance aging report... Today's guests feature Davy Clay and Josh Smith of Dental ClaimSupport speaking on the importance of insurance billing in your practice. These expert dental billers and their company have a vast understanding of the dental insurance world and are here to give you tips to ensure you collect what you produce. They will hit on three simple ways to improve collections and answer questions regarding denials - whether they can be appealed, secondary claims- whether you should accept them and how to handle them.

Please enjoy the show, and feel free to reach out to Josh and Davy at josh@dentalclaimsupport.com and dclay@dentalclaimsupport.com.
Dentalclaimsupport.com or call them at 912-355-6100.

To contact our hosts please email help@veritasdentalresources.com.

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