The Modern People Leader: Forward-Thinking HR

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160 - Dave Ulrich: The ROI of HR is "Return on Intangibles" Feb 26, 2024

Show notes

Dave Ulrich, Author & Professor, joined us on The Modern People Leader.

We talked about HR’s role adding value to customers and investors, why the ROI of HR is the “Return on Intangibles”, and the four questions every HR leader should be asking themselves.

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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.

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(5:03) Good news stories

(13:09) Dave’s story

(24:44) HR's role: Adding value to customers & investors

(30:59) The ROI of HR is "Return on Intangibles"

(40:03) Figure out the KPIs of fellow execs

(52:28) 4 questions every HR Leader should ask themselves

(54:47) Rapid Fire Questions

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159 - Huertanomics: Does going fractional in HR solve the burnout issue? Feb 23, 2024

Show notes

Here’s what we talked about in our first ever edition of “Huertanomics”:

(0:17) We explain “Huertanomics”

(2:12) Good news stories

(22:25) Top MPL highlight from the first 50 days of 2024

(33:50) Does going fractional in HR solve the burnout issue?

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If you’re an HR leader that’s trying to uplevel your managers’ 1x1 meetings, check out Leapsome’s FREE Meeting’s Module.

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158 - Managers will make or break your company: Luck Dookchitra (VP of People, Leapsome) & Jenny von Podewils (Co-CEO, Leapsome) Feb 19, 2024

Show notes

Leapsome’s Luck Dookchitra, VP of People, and Jenny von Podewils, Co-founder & Co-CEO, joined us on The Modern People Leader.

We talked about the evolution of the manager role over the last 5-10 years, “Review Jams” at Leapsome, and how to make manager 1x1s better.

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If you’re an HR leader that’s trying to uplevel your managers’ 1x1 meetings, use Leapsome’s FREE Meeting’s Module.

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(1:47) Good news stories

(6:55) The story behind what brought Luck to Leapsome

(11:58) What Leapsome does

(19:23) Defining the Chief People Officer role

(26:30) The 3 most important objectives they’re working on together as CEO and VP of People

(28:37) How Luck has approached her first 4 months as VP of People

(30:00) “Review Jams” at Leapsome and where the idea came from

(34:56) Going to slow to accelerate

(37:00) The product thinking and constant iteration at Leapsome

(43:19) The evolution of the manager role

(46:50) Commonalities of the best managers

(57:06) HR’s role in manager effectiveness

(59:15) Manager enablement days at Leapsome

(1:04:28) The 3 components of meaningful 1x1 meetings

(1:09:04) How to make 1x1s better

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157 - Norton Healthcare’s Alumni Network Feb 16, 2024

Show notes

This episode was recorded live at O.C. Tanner's Influence Greatness back in late 2023.

Jason Coffey (Director of Employee Experience) and Emily Abner (Program Coordinator, Employee Experience), joined us on The Modern People Leader.

We talked about how they’re overlaying engagement data with patient experience data, their alumni network, and then they showered each other with love.

(7:33) The employee experience team at Norton Healthcare

(10:00) Finding the moments that matter for their 20k employees

(14:07) Overlaying employee engagement data with patient experience data **

(17:05) The alumni network at Norton Healthcare **

(22:08) The “Insights Manager” at Norton

(24:30) Jason and Emily shower each other with love **

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This episode was brought to you by Leapsome. Learn more at leapsome.com/explore/mpl.

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156 - How to identify (and keep) your top talent: Jess Johannson (CHRO, Canada Goose) Feb 13, 2024

Show notes

Jess Johannson, CHRO at Canada Goose, joined us on The Modern People Leader.

We talked about what’s wrong with the performance review process, what Organizational Network Analysis is, and how to find and recognize the key contributors at your company.

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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.

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[00:01:41] Good news stories

[00:08:00] Jess’s career journey and her role at Canada Goose

[00:14:16] Trends and outlook for 2024

[00:22:31] Exploring generative AI's impact on HR and inclusivity

[00:33:28] Innovating the performance review process with organizational network analysis (ONA)

[00:42:20] Linking performance reviews to compensation

[00:45:34] Goals and transformation at Canada Goose

[00:49:00] Rapid-fire questions

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155 - Advice for Burnt Out Leaders: Kenneth Ceaser (Chief People & Culture Officer, Mothers Against Drunk Driving) Feb 09, 2024

Show notes

Kenneth Ceaser, Chief People & Culture Officer at Mothers Against Drunk Driving, joined us on The Modern People Leader.

We talked about the impact of his HR experience in the military, MADD’s people and culture strategy, and his advice for leaders that are burnt out.

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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.

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(1:02) Good news stories

(07:28) Kenneth's career journey, starting from his upbringing, joining the Air Force, and transitioning to HR roles in the civilian sector.

(14:40) Insights into the transformation and challenges faced by MAD and HR's role in driving change.

(19:13) The impact of military experience on Kenneth's leadership and HR practices.

(26:27) Kenneth discusses prioritizing strategic objectives and the importance of workforce planning for MAD's goals.

(32:59) Exploring the future of HR technology and the balance between automation and personal touch in HR practices.

(36:26) Advice for burnt out leaders

(47:59) Rapid fire questions

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154 - Embracing a Culture of Healthy Conflict: Katya Laviolette (Chief People Officer, 1Password) Feb 06, 2024

Show notes

Katya Laviolette, Chief People Officer at 1Password, joined us on The Modern People Leader.

We talked about the art of saying “no” in HR, why healthy conflict leads to better business outcomes, and tips for having tough talks.

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This episode was brought to you by Leapsome. Join their community of 7,500+ HR folks today: People Over Perks

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(0:54) Good news stories

(6:22) Katya's career journey and her role at 1Password

(11:06) Comparing large organization and startup experiences in HR

(13:46) Discussing the importance of having experience in both large and small companies for HR professionals

(20:57) State of the union for HR

(32:21) Embracing a culture of healthy conflict within organizations

(42:49) The transition to remote work and the impact of the pandemic on 1Password's operations

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153 - Reverse integrating a 10k employee company into a startup: Holly May (Former Chief People Officer at Datavant) Feb 02, 2024

Show notes

Holly May, former Chief People Officer at Datavant, joined us on The Modern People Leader.

We talked about Datavant’s reverse integration: how they unified the two people teams, how they used real-life stories to illustrate their new values, and how they’ve made the company more agile.

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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.

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Read Holly's leadership lessons from her time at Datavant.

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(1:00) Good news stories

(6:18) Her journey to becoming Chief People Officer at Datavant

(11:08) Going from being the CPO at a 100 person company to a 9,000 person company overnight

(14:20) Her approach to job searching and the value of targeting companies for their culture and potential for growth.

(17:08) The concept of 'done is better than perfect

(19:52) Reflections on the challenges and opportunities of integrating and leading a significantly larger HR team post-merger.

(22:00) The cultural integration and value alignment efforts post-merger

(22:00) Holly expresses her initial reaction to being asked to lead a much larger people team post-merger and discusses the challenges of integrating different organizational cultures.

(24:00) How Holly approached transforming the HR function to align with the new, larger organization's goals and culture.

(26:00) The importance of building a strong team culture and ensuring the HR team's alignment with the company's strategic objectives.

(35:30) Challenges and successes of implementing a new employee engagement and feedback system.

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152 - Southwest Airlines' Culture Team, Onboarding, & Moments that Matter: Whitney Eichinger (SVP & Chief Communications Officer) & Lori Winters (VP Total Rewards) Jan 31, 2024

Show notes

Whitney Eichinger (SVP & Chief Communications Officer) and Lori Winters (VP Total Rewards), joined us on The Modern People Leader. This episode was recorded at O.C. Tanner's Influence Greatness.

We talked about what their Culture & Communications team does, the continuous focus on the 27 moments that matter in Southwest’s employee journey, and their revamped onboarding process.

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This episode was brought to you by Tilt. Learn more at hellotilt.com/mpl.

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