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    Business

    The Metrics Brothers

    The Metrics Brothers is hosted by Dave “CAC” Kellogg and Ray “Growth” Rike. The Metrics Brothers provides unique insights, strategies, tactics, and metrics that are relevant to AI-Native software and SaaS companies.

    Each 25-30 minute episode will cover a topic critical to leading a B2B software company, and chock-full of practical advice that can be introduced and applied in most Native-AI, Agentic AI, and B2B software and SaaS companies.

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    Latest Episodes:
    The Service Titan S-1 Dec 12, 2024
    Show notes

    ServiceTitan, a vertical SaaS company for the trades recently filed their S-1 and went public on December 12, 2024. Dave "CAC" Kellogg and Ray "Growth" Rike discuss many details regarding the S-1 including the basic enterprise value creating performance metrics and some very interesting aspects of the IPO structure.

    During this episode, Dave and Ray discuss several aspects of the S-1 and IPO measured against industry benchmarks including:

    • ARR Growth Rate
    • Rule of 40
    • Net Dollar Retention Rate
    • CAC Payback Period
    • Gross Margin
    • S&M as a percentage of revenue
    • R&D as a percentage of revenue
    • ARR per FTE
    • Revenue breakdown by category (Subscription, Gross Transaction Value, Services)
    • Down round from last rounds of funding as a private company
    • Compounding IPO Ratchet
    • Different classes of stock and voting rights


    One of the sources of information used for this episode was the Meritech Capital S-1 breakdown which can be read here.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    KeyBanc Capital Markets 2024 SaaS Benchmarks Report Dec 01, 2024
    Show notes

    KeyBanc Capital Markets in partnership with Sapphire Ventures recently published their 2024 SaaS Metrics Benchmark report. During today's episode, Dave "CAC" Kellogg and Ray "Growth" Rike dive into this years highlights including:

    • Growth Rates
    • Net and Gross Revenue Retention
    • Rule of 40
    • Go-to-Market Organization Ratios
    • Marketing Strategies and Productivity
    • Human Capital Efficiency
    • Valuation Multiples - By Growth Rate


    If you are a SaaS executive, employee or investor this episode is a great listen!

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    The Bermuda Triangle of Sales Ops - Featuring Meghan Gill, SVP Sales Operations and Sales Development at MongoDB Nov 20, 2024
    Show notes

    The Sales Operations function evolves dramatically as a company scales and Meghan Gill, SVP Sales Ops and Sales Development at MongoDB has lived that reality. Meghan started in Marketing at MongoDB as employee number 8 as the first non engineering hire, and then seven years later took over Sales Operations in preparation for their IPO.

    CAC and Growth discuss the evolution of Sales Ops with Meghan and discuss several key topics including:

    • The career journey from Marketing to Sales Operations
    • The evolution of Sales Operations post IPO
    • Sales Operations vs Revenue Operations
    • GTM changes required when converting to Usage-Based Pricing
    • Centralized planning to decentralized global planning - an operations perspective

    Hearing how the role of Sales Operations evolves from pre IPO to post IPO and continuing to $2B+ directly from a person who has been in the middle of making that journey possible makes for a highly informative conversation and a unique guest centric SaaS Talk with the Metrics Brothers episode!!!

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Scaling SaaS from $1M to $20M ARR - ICONIQ Growth Report Nov 14, 2024
    Show notes

    CAC and Growth discuss the recent Scaling SaaS from $1M to $20M ARR ICONIQ Growth report that provides a long term view on the performance metrics benchmarks that SaaS companies exhibit at granular stages of growth including $5M, $10M, $15M and $20M ARR.

    Benchmarks covered include:

    • Enterprise Five Benchmarks (Median and Top Quartile)
    • Growth Plateau Challenges started at $25M ARR
    • New Logo Growth
    • Operating Expense Trends
    • Annual Contract Value Growth by Stage
    • New ARR vs Expansion ARR
    • ARR per FTE
    • Burn Multiple


    The ICONIQ Growth "Scaling SaaS from $1M to $20M ARR" Report provides unique insights and perspectives on the benchmarks that define success as measured by both the top quartile and median benchmarks for the 107 private SaaS companies that are included in this research.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Remaining Performance Obligation (RPO) Nov 05, 2024
    Show notes

    The Remaining Performance Obligation (RPO) metric has become a more standard metric that public company Wall Street analysts have started to follow closely to help evaluate the bookings growth of recurring revenue companies. CAC and Growth cover the following topics regarding RPO including:

    • Why was the Remaining Performance Obligation created
    • What does the Remaining Performance Obligation (RPO) metric tell investors
    • How is RPO calculated
    • The difference between RPO and deferred revenue
    • How multi-year agreements impact both the RPO and Deferred Revenue calculations


    If you are interested in how public company analysts use the RPO metric or are just a student of the SaaS industry - this episode dives deep into an increasingly important SaaS investor metric!

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Customer Retention Cost Ratio Oct 28, 2024
    Show notes

    Customer Retention is a hallmark of the SaaS recurring revenue business model. But what is the primary metric to measure the cost of retaining each customer, how is the efficiency to renew ARR calculated, and what goes into that metric?

    Dave "CAC" Kellogg and Ray "Growth" Rike go deep into the components of Customer Retention Costs and the value in measuring including:

    • The benefits of measuring Customer Retention Costs
    • Customer Retention vs Customer Renewal Costs
    • The Components of Customer Retention Costs
    • Total ARR or Renewed ARR - which is the best to measure Retention Costs against


    The SaaS industry has multiple metrics that measure the cost to acquire a customer (Customer Acquisition Cost), the efficiency of acquiring new customers (CAC Ratio), the payback period on Customer Acquisition Costs (CAC Payback Period) and how much recurring revenue is retained every period (Gross Revenue Retention- GRR)...but no standard metric that measures the efficiency of retaining and renewing customers.

    During this episode, CAC and Growth dive deep into the topic of the Customer Retention Cost Ratio and the Customer Renewal Cost Ratio!

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Headline Valuations: Not Quite What They Seem Oct 03, 2024
    Show notes

    New investment announcements in B2B SaaS companies are not quite what they seem!? Over the past few years, public announcements have moved from how much capital was raised to what the valuation of the company was at funding. BEWARE - those valuation headlines are full of nuance and details that are not disclosed!!!

    Dave "CAC" Kellogg and Ray "Growth" Rike - also known as The Metrics Brothers go deep into the details that are left out and are present behind the headline valuation announcements including:

    • Class of stock
    • Liquidation preferences
    • Participating preferences
    • Redemption Rights
    • Secondary Sales


    If you are in the B2B SaaS industry and interested in the "story behind headline valuation announcements" - this is a great conversation to hear!!!

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    CARR, ARR, and the Impact of Usage-Based Pricing Sep 25, 2024
    Show notes

    Contracted Annual Recurring Revenue (CARR) and Annual Recurring Revenue (ARR) are commonly used terms in the SaaS and Cloud Industry but are not standardized leading to inconsistent calculation. In fact, they were the first two metrics the SaaS Metrics Standards Board published standards upon.

    Dave and Ray discuss the current definitions, calculations and how Usage-Based Pricing is impacting the historic ARR reporting model.

    During today's episode CAC and Growth cover the following topics:

    • Contracted Annual Recurring Revenue (CARR) - Definition and Calculation
    • Annual Recurring Revenue (ARR) - Definition and Calculation
    • Usage-Based Pricing and impact on revenue reporting
    • Introduction of Recurring and Re-ocurring revenue
    • Reporting variable revenue from Usage-Based Pricing models


    With ARR not being a FASB / GAAP Revenue reporting standard - the opportunity and challenges for having multiple calculation and reporting models is easy to identify - but hard to rectify.

    If you are using, considering using or do not use Usage-Based Pricing this conversation and episode is a great listen.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Free Cash Flow - A Deep Dive Sep 18, 2024
    Show notes

    Free Cash Flow is a key metric for any SaaS investor and thus for SaaS CFOs and CEOs. Moreover Free Cash Flow Margin is a key variable in the Rule of 40 - a key enterprise value creation metric. Dave "CAC" Kellogg and Ray "Growth" Rike dive deep into the value behind the FCF metric and the different ways to calculate!

    During this episode Dave and Ray discuss the following elements of Free Cash Flow:

    • Where to find Free Cash Flow on public company filings
    • The three primary Cash Flow statements
    • Different formulas to calculate Free Cash Flow
    • The impact of capitalizing sales commissions and R&D
    • The Rule of 40 calculation - Free Cash Flow as the profitability metric


    Free Cash Flow is not a metric limited to B2B SaaS companies but has become an increasingly important metric to SaaS investors as the industry matures as measured by how Enterprise Value has become more correlated to a blend of growth and profitability.

    This episode is a great listen for anyone interested in the core financial metrics that impact the value of a B2B SaaS company!

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


    Bessemer 2024 Cloud 100 Report Sep 09, 2024
    Show notes

    Bessemer Venture Partners recently released their 9th annual Cloud 100 Report. Dave "CAC" Kellogg and Ray "Growth" Rike dive deep into the impact of AI companies on the top 100 private cloud companies which increased their aggregate enterprise value to $820B and increased their growth rate to 70%!

    Key highlights Dave and Ray discuss include:

    • Aggregate enterprise value of the Cloud 100 increased 25% year over year
    • Average growth rate increased from 55% in 2023 to 70% in 2024
    • 97% of the Cloud 100 will be over $100M ARR by the end of the year
    • Top 10 companies in the Cloud 100 represent ~ 30% of the total Enterprise Value
    • Ai companies represent the top category of the Cloud 100 EV (21% of total)
    • EV:Revenue multiples are down YoY (23x) but still at very attractive levels


    As a follow-on to the BVP "State of the Cloud 2024 Report" the Cloud 100 highlights the era of AI has moved from hype to reality as measured by growth rates and enterprise value!

    If you are interested in the latest "CLOUD" industry trends as measured by company value, revenue growth rates and industry impact this episode is a must listen!


    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.


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