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    Business

    The Limitless Leadership Podcast

    The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders.

    The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we’re dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

    People + Process = Profit.

    Advertise
    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    Ep 99: The Key to Customer Loyalty Is... | Kathleen Callahan Sep 16, 2025
    Show notes

    Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

    Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

    Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

    Kathleen Callahan is a shop owner, industry advocate, and vice chair for Women in Auto Care. Today, Kathleen shares the powerful impact of industry conferences and networking on shop growth, advocating for business owners to invest in both their personal development and their teams’. She also brings up the Repair Act and how access to vehicle repair data is crucial for the future of independent shops. Finally, Kathleen offers actionable advice on leadership, focusing on empowering teams to achieve their own goals and emphasizing that relationship-building is key to long-term customer loyalty and business success.

    Timestamps:

    • 00:00 "Advocacy for Aftermarket Repair Rights"
    • 03:56 Changes in Vehicle Data Access
    • 08:28 Mismanaged Business Lessons
    • 12:07 "Connection Boosts Performance"
    • 15:12 Empowering Team through Vision Training
    • 17:10 "Focus on Three Key Takeaways"
    • 21:14 Clashing Personalities and Career Changes
    • 25:18 Passionate Leadership Defined
    • 28:21 Empowerment and Decision-Making Strategy
    • 31:36 "Set Souls on Fire"
    • 35:12 Distinguishing Consumers, Customers, Clients
    • 38:19 Youth Value Environmental Impact
    • 41:03 "Prioritizing People Over Transactions"
    • 44:07 Influenced by Introverts

    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

    For more information, please visit https://www.limitlessleadership.co.


    Ep 98: Meet the Leaders of the ASTA Expo | Ryan Ragan and Jessee Potter Sep 10, 2025
    Show notes

    Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

    Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

    Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

    In this episode, Josh Parnell is joined by Jessee Potter and Ryan Ragan from the Automotive Service and Tire Alliance (ASTA) to discuss the upcoming ASTA Expo and the organization’s community impact. Ryan explains the origins and mission of ASTA, emphasizing their support for independent shop owners through advocacy and education. Jesse highlights the importance of the ASTA community and previews new and exciting events at this year’s Expo, including unique social gatherings and expanded training opportunities.

    Register for the ASTA Expo HERE

    Timestamps:

    • 00:00 "Membership Perks and Community Value"
    • 03:25 Industry Growth and Networking Journey
    • 08:57 Event Highlights: Gameday, Bar, Cigar Rolling
    • 13:24 Expo Blends Fun and Training
    • 15:54 "Value Beyond the Training Sessions"
    • 17:34 Immediate Action and Crazy Ideas
    • 23:19 "ASTA Expo: Transformative Impact"
    • 25:58 "Experience Show Growth Yourself"
    • 27:48 Eccentric Dan

    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

    For more information, please visit https://www.limitlessleadership.co.


    Ep 97: Leaders Create "Intrapreneurs” | Kate Wiggins Sep 04, 2025
    Show notes

    Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

    Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

    Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

    In this episode, Josh is joined by Kate Wiggins, leadership program manager and facilitator. Kate shares her expertise on building a sense of community through leadership cohorts, emphasizing the importance of psychological safety and inclusivity. Drawing from her own journey as a former business owner, Kate highlights the challenges of leadership loneliness and the benefits of cultivating “intrapreneurs” within an organization.

    Want to learn more about cultivating intrapreneurs in you business? Podcast listeners receive 50% OFF a 4-session course led by Kate, by clicking this link: www.eventbrite.com/e/1628613660299/?discount=Limitless

    Timestamps:

    • 00:00 "Building Collaborative Leadership Programs"
    • 06:04 Leadership Through Personal Growth
    • 09:51 Former Coffee Shop Owner's Experience
    • 11:39 Cultivating Intrapreneurship in Employees
    • 15:03 Empowering Team Member Voices
    • 19:32 Unleashing Workplace Potential
    • 21:57 Modern Leadership: Self-Care First
    • 26:06 "Leadership Gift: Faith in Potential"
    • 28:23 "Faith Over Fear Inspires Confidence"
    • 32:18 Influence of Social Proximity
    • 36:31 Setting and Keeping Boundaries
    • 38:54 Cultivating Intrapreneurship in Small Business
    • 41:44 Unlocking Leadership Potential

    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

    For more information, please visit https://www.limitlessleadership.co.


    Ep 96: Beware Mediocrity's Lollipop with James Scotto Sep 02, 2025
    Show notes

    Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

    Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

    Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

    In this episode, Josh Parnell is joined by James Scotto, shop owner of Future Auto Repair in Bossier City, Louisiana. James shares his journey from a finance career into running his family’s auto repair shop, highlighting the pivotal role that continual learning and professional development played in transforming his business and team culture. Together, Josh and James dive into themes of servant leadership, the importance of casting a clear vision, and how building a supportive team culture requires consistency and a commitment to surrounding yourself with high achievers.

    Timestamps:

    • 00:00 From Finance to Family Business
    • 03:28 "Face It Till You Make It"
    • 08:58 Casting Vision is Critical
    • 10:18 "Beware Mediocrity's Lollipop"
    • 15:21 Thoughts Drive Outcomes
    • 16:49 Empathy Boosts Employee Engagement
    • 19:53 Leadership: Energy or Title?
    • 25:17 Effective Leadership and Feedback Dynamics
    • 27:43 "Embracing Radical Candor in Feedback"
    • 30:32 Timeless Wisdom from Carnegie
    • 33:21 Leadership in Uncertainty

    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

    For more information, please visit https://www.limitlessleadership.co.


    Ep 95: Is Stress-Free Leadership Possible? | Dan Thieken Aug 27, 2025
    Show notes

    Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

    Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

    Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

    Dan Thieken is the owner of Kreager Tire and Service in Millersport, Ohio. Today, Dan shares his people-first leadership philosophy, emphasizing how strong relationships with employees, clients, and vendors are essential to creating a successful business. He highlights the importance of fostering a supportive, stress-free team culture and discusses how leading with empathy and humility breeds loyalty and high employee retention.

    Timestamps:

    • 00:00 "Pursuit of Perfection in Business"
    • 05:09 "Behavior Shaped by Past Mistreatment"
    • 07:55 Empowering Employee-Driven Culture
    • 10:45 Promoting Training for Retail Teams
    • 14:09 Business Owner's Stressful Responsibilities
    • 17:44 Resetting Oil Light Importance
    • 20:44 Costly Impact of Manager Turnover
    • 26:00 Impactful Humility
    • 27:20 "Join Us at ASTA Expo"

    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

    For more information, please visit https://www.limitlessleadership.co.


    Ep 94: Tyler Hennessee on Faith, Finance, and Leadership Aug 21, 2025
    Show notes

    Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

    Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

    Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

    In this episode, Josh Parnell is joined by longtime friend and financial stewardship consultant Tyler Hennessee. Tyler shares how he went from ministry to entrepreneurship, emphasizing the importance of stewarding resources wisely and leading with faith rather than fear. He also offers frank advice on managing money, challenging you to question the status quo and seek continuous growth both personally and professionally.

    Timestamps:

    • 00:00 20-Year Ministry Journey
    • 06:30 Fear-Based Financial Mindset Risks
    • 07:25 "Choosing Faith Over Fear"
    • 11:54 Embracing Faith and Entrepreneurship
    • 15:19 "Challenges and Growth in Ministry"
    • 17:49 "Inner Struggles and Self-Growth"
    • 22:56 "Prioritizing Presence and Family"
    • 25:20 "Being a True Leader"
    • 27:18 Authentic Leadership and Legacy
    • 32:56 "Hard Makes You Better"

    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

    For more information, please visit https://www.limitlessleadership.co.


    Ep 93: Finding Opportunities in Difficult Times with Matt Wagg Aug 19, 2025
    Show notes

    Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

    Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

    Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

    In this episode, Josh Parnell is joined by Matt Wagg, shop owner, business coach, and training instructor with Auto Ignite Management. Matt shares his leadership journey, and how he now views challenges as opportunities rather than inconveniences. He discusses how effective leadership is rooted in active listening, genuine communication, and building trust within a team.

    Timestamps:

    • 00:00 Diesel Career Journey Beginnings
    • 03:45 Observant Leadership Spurs Career Growth
    • 08:09 From Business Class to Business Owner
    • 10:52 "Perspective Drives Opportunity Capture"
    • 16:30 "Leadership: Clarity and Direction"
    • 18:30 Lease Denial After Long Wait
    • 21:34 Faith's Role in Business Resilience
    • 23:58 Avoid Hiring Friends
    • 28:35 Building Trust Through Genuine Care
    • 30:59 Essential Leadership Traits and Skills
    • 36:24 Passionate Coaching for Shop Owners
    • 37:24 "Book a Free Discovery Call"

    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

    For more information, please visit https://www.limitlessleadership.co.


    Ep 92: The Power of "I Believe in You" with Matt Schwab Aug 13, 2025
    Show notes

    Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

    Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

    Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

    In this episode, Josh Parnell sits down with Matt Schwab, multi-unit shop owner of Clutch Automotive and founder of Hub Shop Solutions. Matt unpacks the critical role that authentic company culture plays in driving business growth, sharing practical steps on building and sustaining core values within a team. He also discusses how Hub Shop Solutions was created to give shop teams time back by outsourcing estimate-building and warranty calls, ultimately empowering leaders to focus more on developing their people.

    Timestamps:

    • 00:00 Meet Matt Schwab
    • 03:46 "Living Culture Beyond Buzzwords"
    • 06:52 In-Depth Employee Onboarding
    • 11:19 Remote Estimating Boosts Profit Margins
    • 16:07 Honesty and Transparency Matter
    • 18:25 Focusing on Positivity in Coaching
    • 20:12 Rethinking Remote Estimation Concerns
    • 23:17 Everyday Leadership: Helping or Hurting?
    • 29:05 "The Power of 'I Believe in You'"
    • 31:21 "Hub Shop Solutions Partnership Success"
    • 33:04 "Give Your Life Away"
    • 36:34 Support for Jenna & ASTA Expo Promo

    A trust fund has been established a Amegy Bank to help provide for Jenna Burgess and her future. If you would like to make a donation, you may do so by clicking the link below or mailing a check to:

    Jenna Lacy Burgess Trust

    • 3639 Tartan Lane, Houston, Texas 77025

    https://venmo.com/u/jennalacyburgesstrust

    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

    For more information, please visit https://www.limitlessleadership.co.


    Ep 91: Turn Failure into Success with Jimmy Lea Aug 07, 2025
    Show notes

    Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

    Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

    Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

    In this episode, Josh Parnell is joined by Jimmy Lea, Vice President of Business Development at the Institute for Automotive Business Excellence and a Certified Speaking Professional. Jimmy shares his unique journey into the automotive coaching industry and highlights the importance of adopting an abundance mindset and collaboration over competition when building leadership within shops.

    Timestamps:

    • 00:00 "Jimmy Lea Podcast Guest"
    • 03:52 Networking Journey at Kukui Summit
    • 08:36 "Jimmy Lee: Unique Certified Speaking Pro"
    • 09:26 CSP Achievement Compared to Eagle Scout
    • 14:41 "Conquer Public Speaking Fears"
    • 15:45 Passion Drives Vision and Legacy
    • 20:41 Self-Reflection for Informed Action
    • 24:22 Leadership and Accountability Concerns
    • 27:07 Desperate Flight Rebooking Dilemma
    • 28:53 Nervous Flight Delays Due to Repair
    • 32:26 "Leadership: Service and Accountability"
    • 37:40 ASTA's Rapid Growth and Expansion
    • 40:45 "Reach the Back Row"
    • 42:13 "Weartheinstitute: Business Consultation Services"

    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

    For more information, please visit https://www.limitlessleadership.co.


    Ep 90: ADAS Changes and Overcoming Fear in Leadership with Andy Tirado Aug 05, 2025
    Show notes

    Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

    Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

    Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

    In this episode, Josh Parnell is joined by Andy Tirado, co-founder of the ADAS Network and owner of Andy Tirado LLC. Andy explains the challenges and growing importance of Advanced Driver Assistance Systems (ADAS) in the automotive industry, highlighting the need for standardization and proper training as technology evolves. He also shares story from his journey as a entrepreneur. He encourages people to play it safe versus taking risks, and emphasizes the critical role of leadership at every level in a repair shop—including technicians.

    Timestamps:

    • 00:00 Filling the ADAS Knowledge Gap
    • 05:13 Optimizing Radar and Lidar Service
    • 08:01 "Beyond Safe: Cultivating Internal Growth"
    • 11:20 Unexpected Growth in Unlikely Places
    • 13:04 Comprehensive Training Approach
    • 16:28 Car Repairs Impact Lives
    • 20:12 Connection Boosts Workplace Performance
    • 24:46 Focus on Positivity in Leadership
    • 27:01 Power of Self-Belief
    • 31:37 "Leaving a Legacy of Empowerment"

    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

    For more information, please visit https://www.limitlessleadership.co.


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