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    Business

    The Jewelry District

    A podcast by JCK magazine and JCKonline about industry news, trends, interviews, and more. Hosted by JCK editor-in-chief Victoria Gomelsky and contributor Rob Bates.

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    Latest Episodes:
    The Jewelry District, Episode 20: Guest Kate Peterson Jun 03, 2020
    Show notes

    In this EpisodeIn this edition of The Jewelry District you’ll hear JCK editor-in-chief Victoria Gomelsky and news director Rob Bates interview guest Kate Peterson, president and CEO of Performance Concepts. They'll discuss stores reopening around the country, changes in consumer behavior, and educational resources to help your business come out of this crisis prepared.

    Show Notes00:25 Introduction of Kate Peterson, president and CEO of Performance Concepts.03:08 Rob asks Kate what she’s hearing about reopenings around the country.09:10 Kate explains what companies have to do when reopening.14:20 Kate discusses employee-employer relations.17:40 Kate explains the best way for people to educate themselves during this time.

    Episode CreditsHosts: Rob Bates and Victoria GomelskyEditor: Olivia BrileyProducer and engineer: Katey Clifford and Kathy PasseroPlugs: jckonline.com, @jckmagazine

    Show Recap

    Introducing Kate PetersonKate Peterson is president and CEO of Performance Concepts and is based in an old stomping ground of Victoria’s—Montgomery Village, Md. The state of Maryland has begun to reopen, but the area immediately surrounding Washington, D.C., is still closed. Kate started out in the jewelry industry working in a store at just 16. She was director of training at the original Kay Jewelers in Alexandria, Va., and training director of Sterling, as well as vice president of training for Littman Jewelers. This was all before she decided to branch off on her own with a business partner in the late 1990s to create Performance Concepts. Now they work with trade organizations; design training programs for retailers; and work with retailers directly to provide training services, organizational design, management development, and general consulting.

    Changing Consumer BehaviorRob asks Kate what they’re hearing as far as reopening and sales, and Kate says she sees no real consistency across the country. She is, however, seeing some pent-up demand as stores reopen—but that seems to fizzle out after a week. Those who are most successful are those who have put time in over the last two months figuring out what they had to do differently. You’ll hear Kate talk about the biggest changes in consumer behavior and how to prepare for dealing with those changes.

    Handling the ReopeningRob asks Kate how most people are handling the reopenings, and Kate emphasizes that no matter what companies do they must be consistent. Companies must take a stand on their procedures and stick to them—for instance, if they're requiring people wear a mask. Another helpful hint is to tell people what you can do, not what you can’t—and to think of ways you can present yourself positively to your customers.

    Employee-Employer RelationsThere are restrictions across the country about how many people are allowed to be in a store at one time—and that includes yourself, your employees, and customers. With such limitations, it’s possible not all of your employees can return to business as usual. Kate suggests if you’re paying your employee to stay at home, you can tell them to volunteer their time toward their community, and also to your customers, to keep them engaged. Kate says the most important interview questions going forward will be about how they spent their time during COVID-19—and it’s important to make the most of it.

    Resources and a Return to WorkVictoria asks Kate about some of the best pieces of education she’s come across during the crisis for further research, and Kate gives some great suggestions of webinars and conferences. Rob asks Kate how employers should handle those who are nervous to come back. Kate reminds us to be sensitive to others and to recognize there might be unknown issues at play. Don’t challenge the behavior of your employees and know when you need to bring someone else in for the time being to avoid having to pay the government back. Kate concludes that it is time for us to rise up to the standards the consumers are demanding.


    The Jewelry District, Episode 19: Guest Bruce Cleaver May 18, 2020
    Show notes

    In This EpisodeIn this edition of The Jewelry District you’ll hear JCK editor-in-chief Victoria Gomelsky and news director Rob Bates conduct their first intercontinental podcast as they interview Bruce Cleaver, chief executive officer of the De Beers Group. You’ll hear them discuss what's going on in the diamond industry, including production, supply and demand, and sustainability.

    Show Notes00:30 Introduction of Bruce Cleaver, CEO of the De Beers Group03:55 Rob asks how the diamond industry is doing in the face of COVID-1909:54 Rob asks what we can expect regarding production this year, and Bruce recaps the enormous relief efforts De Beers has provided to countries of mining communities15:41 Rob asks about supply and demand19:17 Vic asks about Lightbox and how stores in the United States can begin to reopen22:51 Rob asks about new sustainability projects such as Tracr and reducing carbon footprint

    Episode CreditsHosts: Rob Bates and Victoria GomelskyEditor: Olivia BrileyProducer and engineer: Katey Clifford and Kathy PasseroPlugs: jckonline.com, @jckmagazine

    Show Recap

    Bruce Cleaver, CEO of the De Beers GroupBruce Cleaver has been with De Beers since 2005. He has been a board director since 2008 and CEO since 2016. He was born in South Africa, but now lives just outside of London, making him the first intercontinental guest The Jewelry District has seen, as Rob and Victoria chat from the United States. Bruce explains his background and how he came into the diamond mining industry.

    Diamond Sales During COVID-19Rob asks if diamonds are being sold despite the global affects COVID-19 has had on all industries—and Bruce says yes. China has bounced back well, and sales are improving. The rest of the world hasn’t seen as high of a demand, however. You’ll also hear Rob ask about how business is doing on a wholesale level rather than just retail. The diamond industry is a global, interconnected one, and where there is demand, De Beers is determined to service it.

    Diamond Production and COVID-19 ReliefYou’ll hear Rob ask what we can expect regarding production this year. Bruce says that all of the mines are in slightly different places, and the company wants to start things back up when the time comes in the safest way possible. In better news—De Beers has made significant contribution to COVID-19 relief across South Africa and Canada. It's working to keep mines open and working with governments to step up health care, set countries up with top of the line testing, and other health supplies such as thermometers and food donations. It has also donated $200,000 through UN Women for gender-based violence relief.

    Supply and DemandYou’ll hear Bruce talk about supply and demand in the diamond industry, including how last year we saw production peak, so we’re likely to see less production toward the end of the crisis than there was before it began. De Beers spent $170 million in advertising last year, and it's committed to driving demand.

    Coming Out of the Crisis and Lab-Grown DiamondsVictoria asks Bruce about Lightbox and the demand for lab-grown diamonds, and Bruce explains that they have been largely unaffected by COVID-19. You’ll also hear Bruce talk about what companies are in the best position to get back into their stores quicker while still maintaining their customer base. Bruce also discusses the importance of keeping your store unintimidating to consumers while still maintaining proper safety precautions.

    Sustainability and TraceabilityDe Beers is working on projects such as Tracr—the interface it uses to trace diamonds through the pipeline and show consumers where their diamonds came from. Consumers are now expecting their products to be as carbon-neutral as possible, and it’s important to show that.

    (Photo courtesy of De Beers Group)


    The Jewelry District, Episode 18: Guest Rhett Outten May 04, 2020
    Show notes

    In this EpisodeIn this edition of The Jewelry District you’ll hear JCK editor-in-chief Victoria Gomelsky and news director Rob Bates interview Rhett Outten, co-owner of Croghan’s Jewel Box. Rhett talks about her store closing over six weeks ago, the logistics of running a store during the covid-19 crisis, and how her store’s online social presence has helped business.

    Listen Now[EMBED]

    Show Notes00:50 Introducing Rhett Outten, co-owner of Croghan’s Jewel Box.05:16 Victoria asks about Rhett’s store closing, and how they’ve managed despite the crisis.07:50 Rob asks about logistics of running a store.12:08 Rhett tells a story about a bridal customer.13:28 Rob asks about emergency small business loans; Victoria asks about social and online presence.16:58 Rob asks about store protocol; Victoria asks what Rhett is going to take with her after the crisis from this time.

    Episode CreditsHosts: Rob Bates and Victoria GomelskyEditor: Olivia BrileyProducer and engineer: Katey Clifford and Kathy PasseroPlugs: jckonline.com, @jckmagazine

    Show Recap

    Rhett Outten, Co-Owner of Chrogan’s Jewel BoxVictoria and Rob introduce their guest Rhett Outten, co-owner of Croghan’s Jewel Box in Charleston, South Carolina. Their family jewelry business has been around since 1903. The building was bought in the 1970s and is well over 100 years old. Rhett tells the story of her company spanning three generations of her family—starting with her grandfather, who has a hand engraver and bench jeweler, followed by her mother who brought out the retail aspects. Rhett manages the social media and online presence while her sister manages the more corporate side of things.

    The Impact of Store Closings While Rhett expected her store to be closed at least two weeks, she’s now going on over six. Rhett describes the ominous feeling she had at the beginning of the crisis when everything was beginning to shut down. What has helped keep the payroll going of their 27 employees was Rhett’s spearheading the social media side of things with a great online presence. You’ll hear Rhett talk about her sister’s idea for a “social distancing deal of the day.”

    Running a Store During COVIDRob asks Rhett about the difficulties she’s faced in running her store during this time. Rhett explains how she has created “zones” in her store—where only one person works in a zone at a time in order to practice social distancing in accordance with the recommendations in her city. They have a very small staff at any point in-store, have drive-by pickups for purchased jewelry, and have one-on-one private appointments to keep their store as clear of people as possible.

    A Happily Ever AfterYou’ll hear Rhett tell a touching story of a groom who came in looking for a custom ring to be made with family stones, on a timeline of six weeks. It wasn’t long before this groom just couldn’t wait to marry the love of his life anymore—so he asked Rhett if he could just get a diamond wedding band instead to marry his sweetheart as soon as possible—with a special engraving on the band.

    The Business Side of ThingsRob asks about PPP, loans, and small business emergency loans. Rhett has never had to apply for one before—but she was thankfully approved when she did during this time. Victoria asks about the chat function that Rhett has recently implemented on their website to keep in track with customers. It’s done through Podium’s platform and helps Rhett and her team to keep in touch with customers while everything is shut down. Sometimes human contact really is everything.

    Protocol While in the StoreThere are certain measures you can take to make sure your employees are staying safe during COVID-19. They vary by location, but some things Rhett is doing are making sure everyone uses face masks, wiping down everything with antiseptic wipes, and diligent hand sanitizer usage combined with frequent and hand washing. They also have one door to enter, and another to exit, as well as tape markers on the floor to maintain distance. Victoria asks if Rhett will be doing anything differently after this crisis is over—and Rhett says she’ll keep up her online presence.


    The Jewelry District, Episode 17: Guest Abe Sherman Apr 21, 2020
    Show notes

    In this EpisodeIn this edition of The Jewelry District you’ll hear JCK editor-in-chief Victoria Gomelsky and news director Rob Bates interview Abe Sherman, founder and CEO of the Buyers Intelligence Group. You’ll hear Abe talk about why it is so important for jewelry retailers to carefully manage their inventory and balance sheets during the COVID-19 crisis.

    Show Notes

    00:30 Introduction of Abe Sherman3:24 Rob asks Abe if there is anything he knows now that he wishes he knew earlier7:44 Victoria asks how our current situation is impacted by the COVID-19 crisis12:28 Rob asks about operational cost cuts, Victoria asks about what Abe says to suppliers, Rob asks about reserve funds21:03 They discuss what will happen post-COVID-19, what jewelry will be popular, how to best advertise, and getting your online presence in order

    Episode CreditsHosts: Rob Bates and Victoria GomelskyEditor: Olivia BrileyProducer and engineer: Katey Clifford and Kathy PasseroPlugs: jckonline.com, @jckmagazine

    Show Recap

    Abe Sherman, Founder and CEO of Buyers Intelligence GroupAbe started working for his father at their family jewelry store in 1968, when he was just 10 years old. Over his years in the jewelry industry, he has become quite the expert. His company, Buyers Intelligence Group, started as a buying group, and now they do financial and inventory benchmarking. Abe explains that his company helps jewelers take the numbers from the income statement of their balance sheet and explains how to use those numbers to help their businesses.

    The Jewelry Business Is Tough. The Family Jewelry Business Is TougherRob asks Abe if there’s anything that he knows now that he wishes he knew when he was first starting out. Abe gives a bit of background on his family business. Inventory planning, inventory management, marketing, and positioning were all things they didn’t completely understand back in the '60s and '70s, but are more important now than ever—especially with the internet connecting us all globally. Additionally, Abe argues the jewelry industry operates different than any other—and this added complication is something he helps companies to work through.

    Looking Ahead to a Post-COVID-19 WorldVictoria asks Abe how our current situation is impacted by the pandemic. Abe says that going forward, cash flow is going to be a challenge. Jewelry doesn’t have an expiration date like other industries, like food or car industries—so jewelers tend to hold on to their inventory. Abe stresses and explains how re-merchandising can be the answer to some problems people are having with getting older and nonperforming inventory out the door—and how this could help get cash back into the pockets of jewelers.

    What to Do on the Operational Side?Everyone is trying to figure out how to get out on the other side of this crisis in the best position they can. Abe suggests starting by visiting your CPA to study your reports line by line for every expense that comes into the company. Jewelers should prioritize cash-flow planning for the next six months. As for a reserve fund, jewelers should try to put away a small percentage of their monthly sales to build up the money they have for emergencies. Abe also gives helpful tips for jewelry pricing and price points.

    Online Presence, Advertising, and Popular Jewelry Post-COVID-19Abe recaps the most important things for getting retailers back on track in the coming months. Victoria wonders what categories and types of jewelry might sell later in the year and asks about the bridal category in particular. Rob asks if Abe believes retail will continue its shrinking trend while emphasizing how important small business are. Victoria asks Abe about navigating jewelers' online presence, and Rob asks about best advertising practices during this time.


    The Jewelry District, Episode 16: Guest Sherry Smith Apr 06, 2020
    Show notes

    In this EpisodeIn this edition of The Jewelry District you’ll hear JCK editor-in-chief Victoria Gomelsky and news director Rob Bates interview Sherry Smith, director of business development at The Edge Retail Academy, sister company to The Edge. Sherry gives tips and guidance for jewelry retailers on how to navigate owning a retail business during COVID-19.

    Episode Credits

    Hosts: Rob Bates and Victoria GomelskyEditor: Olivia BrileyProducer and engineer: Natalie ChometPlugs: jckonline.com, @jckmagazine

    Show Recap00:30 Rob and Victoria introduce guest Sherry Smith03:18 Rob asks what her clients have been asking most these past few weeks10:30 Victoria asks what is the best course of action regarding employees13:21 Rob asks about what retailer’s online and social media presence should look like15:05 Rob and Sherry discuss the dangers of operating a business during this time23:18 Victoria asks what our retail world will look like on the other side of this crisis

    Show Recap

    Sherry Smith, Director of Business DevelopmentRob and Victoria introduce their guest Sherry Smith, director of business development for The Edge Retail Academy. She mentors around 200 companies about best retail practices, and she has received an increased volume of retailers who need help navigating their businesses during the COVID-19 crisis. Before joining The Edge Retail Academy, Sherry owned and operated a jewelry retail store and has hands-on experience running a store during both steady economic times and periods of recession.

    What Should Companies Do Right Now?Rob asks Sherry what the most common questions she has received from the companies she mentors are—and Sherry tells us she gets a lot of questions about what retailers should do with their employees and their bills. There is a little bit of nervousness during this time, and people are unsure of how to proceed. Victoria then asks what the most important things retailers should do right now, and Sherry weighs in about the best ways companies can be proactive.

    What to Do About Your Employees?Sherry reports that a minority of retailers have their employees on paid leave. That means many are either being laid off or furloughed—but being laid off means that employees can apply for unemployment benefits. Sherry reminds us that retailers must look at where they want to be on the other side of this crisis and at what actions can be taken to get them there.

    Your Online and Social Presence MattersOnline presence always matters, whether it be on social media or a retailer’s website—but it matters now more than ever since face-to-face communications have slowed across the country. Sherry gives recommendations about how to keep up with your customer base during this time in a way that is authentic and helpful to your customers.

    Security RisksMany jewelers are conducting business out of their homes, and some are even going into their stores to keep up with business as best they can. There are security concerns with bringing jewelry home, as that could make jewelers' homes a target for crime. The same applies for jewelers being alone in their store with jewelry when so few stores are open now. Sherry recommends checking with your insurance company to see how you’re covered during this time.

    What Does the Future Hold?Many of us are wondering what our world will look like when we come out of this. There is a lot of uncertainty. The question remains--will we come out of this running businesses as usual, or will business practices change post-COVID-19? Smith discusses the positives that could come out of all of this for retailers, while also giving a few resources for dealing with this difficult time.

    (Image courtesy of The Edge Retail Academy)


    The Jewelry District, Episode 15: Interview with Ruediger Albers Mar 30, 2020
    Show notes

    Note: This episode was taped on March 2, and does not reflect the latest news regarding the coronavirus (COVID-19).

    In this EpisodeIn this edition of The Jewelry District you’ll hear JCK editor-in-chief Victoria Gomelsky and news director Rob Bates interview Ruediger Albers, watch expert and president of Wempe Jewelers. You’ll hear Victoria and Rob chat with Rudy about watches, retail, and what’s going on with the spring watch shows.

    Show Notes

    00:50 Introduction of Rudy Albers05:59 Rob asks about the viability of multibrand stores. Victoria asks about trends10:53 Rob asks what the fascination with watches is16:24 Cancellation of spring watch shows, including Baselworld19:32 Wempe’s jewelry and celebrity clientele

    Episode CreditsHosts: Rob Bates and Victoria GomelskyEditor: Olivia BrileyProducer and engineer: Natalie ChometPlugs: jckonline.com, @jckmagazine

    Show Recap

    Ruediger Albers, President of Wempe WatchesRudy is the president of Wempe Jewelers and has been a member of the Wempe staff for 32 years. The son of a German watchmaker, Rudy followed in his father’s footsteps, working at his father's shop before becoming a master watchmaker for Wempe.

    Are Multibrand Stores Viable?Rob talks to Rudy about the viability of multibrand stores. Wempe Jewelers expanded their Fifth Aveune location in 2016, and they hold 20 of the finest brands. Rob wonders if watches appeal to millennial buyers, and, apparently, they’re an acquired taste. Many people have smartwatches now, which aren’t as big a seller at Wempe as some of its others, but Rudy believes both traditional and smartwatches can coexist peacefully in the same market.

    Trendy Watches and High DemandThere are certain watch brands that are in incredibly high demand. Two of which are Rolex and Patek Philippe. Rudy jokes that a reason his hair is going gray is because people come in and ask to purchase a watch and don't realize there are incredibly long wait lists for some of the popular styles. The demand for watches is huge—but that also means some people are going to have competing prices, and others are going to attempt to create counterfeits.

    Show CancellationsBaselworld is one of the biggest shows to have been canceled this year. (It's been rescheduled for January 2021.) Rudy has been going for 32 years, and this will be the first one he’s missed. Watches & Wonders Geneva has also been canceled for this year. For Rudy, there’s nothing quite like going to the shows in person and getting to see and feel watches up close—so these events will surely be missed.

    Wempe Jewelers, Beyond the WatchesWempe Jewelers is, of course, known for selling watches, but it's more than just that. Wempe also sells jewelry. Recently, Mariah Carey performed“ All I Want For Christmas Is You” for her 25th-anniversary event and wore a $500,000 necklace from Wempe. You’ll also hear Rudy tell a few stories of other celebrity clientele, including Sylvester Stallone and Robert De Niro.

    (Image courtesy of Wempe Jewelers)


    The Jewelry District, Episode 14: Coronavirus, Spiking Gold Prices, and Fashion Week Mar 16, 2020
    Show notes

    Note: This episode was taped on March 2, and does not reflect the latest news regarding the coronavirus (COVID-19).

    In This Episode

    In this episode of The Jewelry District you’ll hear JCK editor-in-chief Victoria Gomelsky and news director Rob Bates talk about the visible effects of the coronavirus (COVID-19) on their hometowns in New York and California and what effects it continues to have on the jewelry industry at large. You’ll also hear them talk about how the international scene has affected gold prices and what’s trendy at fashion week. Rob and Victoria wrap up with a Weird Story of the Week.

    Show Notes

    00:30 Rob and Victoria discuss the effects of COVID-19

    08:55 Rob brings up how we’re seeing a spike in gold prices

    10:33 Victoria discusses the trends we’ve been seeing throughout fashion week

    12:03 Weird Story of the Week

    Episode Credits Hosts: Rob Bates and Victoria Gomelsky

    Editor: Olivia Briley

    Producer and engineer: Natalie Chomet

    Plugs: jckonline.com, @jckmagazine

    Show Recap

    Keep Calm and Wash Your Hands

    In early March, everyone was beginning to grow a little fearful of COVID-19, colloquially known as coronavirus. Rob has noticed an increase of people with face masks walking around and an abundance of Purell in the office. COVID-19 has caused the cancellations of both Baselworld and SIHH—and you'll hear what that could mean for those shows in the future.

    Gold Prices Spike

    COVID-19 isn’t the only international event that’s having an effect on the jewelry industry. New hostilities in the Middle East are causing the price of gold to spike at $1,600. In 2018, the average price for the year was just below $1,300—and this year people are predicting the average will be at $1,500. Hear what that means for people who own a bit of gold!

    Trends of Fashion Week

    Fashion week pushed on regardless of coronavirus-induced panic. Victoria notes the trendiest things to hit the runway were pearls, fringe, feathers, and solid gold links. If you’re not at fashion week—what can you do? Stay home and support your local businesses!

    Weird Story of the Week: Toilet Edition

    Rob tells another Weird Story of the Week—and this one’s a trip. A Dubai, United Arab Emirates, museum and art gallery has revealed a diamond-encrusted toilet, introduced by Coronet, an Aaron Shum jewelry brand. With 4,815 diamonds (334 cts. t.w.) valued at $1.28 million, it could make anyone’s trip to the restroom sparkle. The jeweled throne even set a Guinness World Record for the greatest number of diamonds set on a toilet bowl.


    Episode 13: John J. Kennedy Mar 02, 2020
    Show notes

    In This EpisodeIn this episode of The Jewelry District, you’ll hear JCK editor-in-chief Victoria Gomelsky and news director Rob Bates interview John J. Kennedy, president of the Jewelers’ Security Alliance, otherwise known as JSA. Kennedy, with his background in criminal law, crime prevention, and law enforcement, talks about how JSA works to prevent jewelry crime. You’ll hear about what goes on in the minds of criminals, whether guns are a good preventative measure, and what mistakes jewelers often make that could jeopardize the safety of their company.

    Show Notes

    00:30 Victoria and Rob introduce their guest John J. Kennedy04:47 Rob asks about the founding and mission of JSA09:50 How jewelry crime happens12:37 Discussion of different types of crime, including cybercrime15:18 Rob asks Kennedy his opinion of jewelers having guns in their stores18:01 Rob asks about security mistakes jewelers make and preventative measures they can take

    Episode CreditsHosts: Rob Bates and Victoria GomelskyEditor: Olivia BrileyProducer and engineer: Natalie ChometPlugs: jckonline.com, @jckmagazine

    Show Recap

    John Kennedy, The Man Behind JSARob and Victoria introduce their guest, John Kennedy. He is the president of JSA, and he’s been in that role for the past 28 years. Kennedy has an extensive legal background, serving at different points of his career as an attorney, the assistant commissioner of the New York City Department of Investigation, and the chairman of the New York City Department of Criminal Justice. All of these skills have prepared him for working alongside his team at JSA to prevent jewelry crime, and you’ll hear about his daily workflow that helps to make the industry safer.

    The Jewelers' Security Alliance Founding and FunctionThe JSA is nearly as old as JCK. Since it was founded in 1883, it has only had four full-time presidents, including Kennedy. That’s some serious dedication. During nearly a century and a half, Kennedy says the mission has not changed—it's focused on preventing crime in the jewelry industry. You’ll hear Kennedy talk about why he’s so dedicated to the position, and why the association is so valuable—especially when zero jewelers were killed during the commission of a crime last year, which is a first since record keeping began in the early '80s.

    How Does Crime Happen?Kennedy has accumulated much knowledge on jewelry-related crime. You’ll hear how crime is organized by gangs, who is helping these people, and the ways in which criminals follow jewelry trends to make themselves aware of what’s hot—for the taking.

    All Kinds of CrimeCybercrime isn’t something that JSA focuses on in the way one might think. The cybercrime that JSA is involved with is performed with some human contact, through phone and emails. You’ll hear how criminals build up relationships and establish social connections with jewelers before committing fraud. And those outside of the industry aren’t the only ones committing crimes. Some jewelers get themselves wrapped up in fraudulent ways as well.

    Insurance—More Valuable Than Guns?While jewelers have the right to own a gun, and plenty exercise that right by having one in their store for theft-prevention purposes, Kennedy doesn’t recommend it. He claims there are several reasons why jewelers shouldn’t have a gun in their store. You might not be able to reach your gun in time, and even if you do, you might kill an innocent bystander in the process. Kennedy argues for the importance of having insurance rather than wielding a weapon.

    Mistakes Jewelers Make and Some Solutions Jewelers are human and are bound to make a few errors in their stores. You’ll hear Kennedy talk about some of the most common mistakes jewelers make, such as having too many pieces of jewelry out of the case at one time for display or even forgetting to keep showcases locked at all. To combat criminals, there are measures that can be taken, such as DNA sprays for jewelry or facial recognition. Kennedy argues that retailers must be careful when choosing the latter.


    Episode 12: The Oscars, Tucson Gem Shows, and De Grisogono Feb 18, 2020
    Show notes

    In this EpisodeIn this edition of The Jewelry District, you’ll hear JCK editor-in-chief Victoria Gomelsky and news director Rob Bates discuss all the noteworthy jewelry seen at this year's Oscars. You’ll also hear them talk about Victoria’s trip to the Tucson gem shows and the focus on sustainability practices there. Rob gives us the rundown on all things involving the bankruptcy of de Grisogono USA and then lightens the mood with a Domino’s-themed Weird Story of the Week.

    Show Notes00:30 Victoria gives the scoop on the Oscars and jewelry07:53 Victoria talks about her trip to the Tucson gem shows and sustainability practices15:13 Rob discusses the bankruptcy of fine jeweler de Grisogono19:00 Weird Story of the Week

    Episode CreditsHosts: Rob Bates and Victoria GomelskyEditor: Olivia BrileyProducer and engineer: Natalie ChometPlugs: jckonline.com, @jckmagazine

    Show Recap

    White Diamonds at the OscarsVictoria arrived home from the Tucson gem shows just in time for the Oscars. This year, as in recent years past, colored gemstones took a backseat while white diamonds stole the spotlight. There were big stars in big diamonds, as large statement pieces were a common theme. Hear Rob talk about how important product placement is in shows like these.

    Tucson Gem Shows and Sustainability Victoria talks about her stay in Arizona for February's Tucson gem shows. You’ll hear what the mood of the shows were and whether the recent outbreak of the coronavirus had any effect on attendance. You’ll also hear Rob and Victoria talk about the continued importance of sustainability in the jewelry industry.

    De Grisogono: Leaked Files and BankruptcyFine jeweler de Grisogono was recently in hot water over the case of some leaked files connected to stakeholder Isabel dos Santos. De Grisogono USA has now declared bankruptcy following the bankruptcy of their Swiss division—and dos Santos, along with husband Sindika Dokolo, now face criminal charges. Hear what Rob and Victoria think of the details leading up to the downfall of de Grisogono USA and what consumers should consider when choosing the companies they engage with.

    Weird Story of the Week: A Conversation “Pizza”Rob tells us a new Weird Story of the Week, and this time it’s all about pizza! Domino’s Australia is holding a contest—just submit a video of how you’d use Domino’s in your engagement to your beloved. Rob reveals the prize: Not only will Domino’s bring your engagement plan to life, and cater your wedding with pizza, but you’ll also win an 18k pizza-shape ring worth more than $9,000, featuring ruby pepperoni and diamond cheese.


    Episode 11: Guests Hayley Henning and Erik Jens Jan 27, 2020
    Show notes

    In this Episode

    In this edition of “The Jewelry District,” you’ll hear JCK editor-in-chief Victoria Gomelsky and news director Rob Bates interview a couple for the first time. Hayley Henning, who is an expert in colored gems and is also vice president of sales and marketing at Greenland Ruby, and husband Erik Jens, an expert in diamond industry financing and a strategic partner for companies in the luxury industry, talk about their respective companies, climate change, and JCK Tucson.

    Show Notes00:31 Rob and Victoria introduce Hayley Henning and Erik Jens11:20 Henning discusses Greenland Ruby15:04 Jens compares the colored gem industry to the diamond industry17:38 Rob and Victoria ask Henning about Greenland and climate change24:56 All things JCK Tucson26:23 Rob asks Jens about his background at ABN AMRO31:13 Rob asks Jens what he sees as the biggest problems in the industry

    Episode CreditsHosts: Rob Bates and Victoria GomelskyEditor: Levi SharpeProducer and engineer: Natalie ChometPlugs: jckonline.com, @jckmagazine

    Show Recap

    Introducing the Power DuoRob and Victoria introduce their guests Hayley Henning and Erik Jens, a couple in the jewelry industry who have been married for three years. You’ll hear the story of how they met at a conference in Moscow and became industry friends, which soon turned to more. Since they met at a conference, they also discuss conferences in general. They question whether conferences really add value and make a difference at all in the face of things such as sustainability.

    Colored Gemstones Are a Diamond’s Best FriendHenning talks about her experience in the colored stone world. You’ll hear all about Greenland Ruby, where she is the vice president of sales and marketing. She’s fascinated by the originality of the location of gemstones and the process by which these stones go from Greenland to the market. She makes sure to not leave her diamond-industry expert husband out of the mix, as she notes how colored gemstones really are a diamond’s best friend. Jens expands on this.

    Climate Change and Greenland, the Untapped ResourceRob asks Henning about the independent and autonomous country of Greenland. What Henning finds so interesting about Greenland is the fact that it sits atop one of the world's biggest and richest mineral deposits. It’s an untapped resource that has been under ice and snow for millions, if not billions, of years. Rob also asks about climate change and what that means for the Arctic region.

    The Pink Polar Bear Piñata PartyVictoria is excited for JCK Tucson and asks the couple if they’ll be making an appearance. Henning and Jens say yes—as they will be hosting the Pink Polar Bear Piñata Party (say that three times fast!). The Pink Polar Bear is a foundation, not for polar bear research, as the title may suggest, but for international polar research, to help all species affected by climate change.

    Erik Jens: Finance Extraordinaire Jens talks about his background in, and passion for, the world of finance. Jens has experience in banking, so it made sense for him to take over the diamond division at ABN AMRO. Since the financial crisis, he’s been all over the world in the restructured hedge fund, private banking, and diamond sectors. Hear Jens discuss how he worked to make the ABN AMRO portfolio healthier during his time there.

    Problems and the Need to ImproveRob asks Jens what the biggest problem in the industry is (spoiler: Jens doesn’t think it’s an issue with finance—it’s actually profitability). Listen to what the profitability issue entails, as well as Jens’ take on the mined- versus-lab-grown-diamond front when it comes to marketing practices. You’ll also hear what Henning and Jens think it will take for the industry to improve.


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