The HR L&D Podcast

Latest Episodes:

Using VR for Good: Reducing Bias & Improving DEI with Dr. Robin Rosenberg #44 Oct 26, 2021

Show notes

Nick Day is joined on The HR L&D Podcast sofa by Dr. Robin Rosenberg is the CEO and Founder of liveintheirworld.com and she is a clinical psychologist and textbook author who has had both psychotherapy and executive coaching practices in the San Francisco Bay Area and New York City. She is also author of the best-selling book, The Psychology of Superheroes

Robin is board certified in clinical psychology and is an Assistant Clinical Professor at the University of California in San Francisco and she is also the author of a number of psychology books including Superhero Origins: What Makes Superheroes Tick and Why We Care.

Robin has been interested in virtual reality (VR) for years, and was the lead author of a study to investigate using “VR for good.” She has combined her interest in immersive technologies with her coaching and clinical experiences to foster in employees a deeper understanding of how and why other people may feel slighted or marginalized, and how to approach such interactions differently.

After decades with successful psychotherapy and coaching practices, Robin founded Live in Their World, which combines the science of psychology and emotional and cognitive learning, with immersive virtual reality and online learning and Live in Their World is committed to addressing incivility and demographic-based bias, such as that related to race/ethnicity and gender, to help create workplaces that are more respectful for all.

In this “Using VR for Good: Reducing Bias and Improving DEI” episode with Dr. Robin Rosenberg on The HR L&D Podcast, we also explore:

What got you interested in exploring bias, diversity, equality, and inclusion (DEI)?
How does your background as a psychologist influence the work you are doing with Live in Their World?
Can you tell me more about bias & discrimination and what can be done by businesses to overcome it?
Live in Their World utilises virtual reality as part of its program, especially as it can be used to help understand bias – can you tell us more about this?
You have also written a book titled The Psychology of Superheroes and a paper titled Virtual Superheroes: Using Superpowers in Virtual Reality to Encourage Prosocial Behaviour. Can you tell us a little more about your motivations behind these and your findings?
What have been some sustaining moments since you founded Live in Their World?
What was the impact of COVID-19 on your business?
Do you think remote work will remain feasible after the pandemic is over?
What are likely to be the most challenging aspects in having a remote or hybrid workforce?

Links highlighted in this “Using VR for Good: Reducing Bias and Improving DEI” episode are included below:

Website: https://www.liveintheirworld.com/
LinkedIn Profile: Dr. Robin Rosenberg
White Paper: Best Practices for Giving and Receiving Feedback
Send your questions to Robin: https://www.liveintheirworld.com/dearrobin
The Psychology of Superheroes: An Unauthorized Exploration (The Psychology of Popular Culture Series)
Fundamentals of Psychology in Context
Brookie Cookie Bookie: A children’s book about friendship, acceptance and celebrating our differences
Abnormal Psychology by Robin Rosenberg (2014-02-07)
Superhero Origins: What Makes Superheroes Tick and Why We Care
The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
Leading HR Recruiters: JGA HR Recruitment

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me! I would love to help show you what a great HR recruitment experience feels like! You can reach out to me directly at nick@jgarecruitment.com or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Preparedness, Leadership, & “Finding Your Why” with Claire Chandler #43 Oct 21, 2021

Show notes

Nick Day is joined on The HR L&D Podcast sofa by Claire Chandler, President & Founder of Talent Boost!

Now, with more than half of new leaders failing within their first 18 months due to a lack of preparedness, Claire Chandler is a qualified HR leadership expert who helps companies implement a repeatable, scalable system that turns new leaders into performance accelerators by helping them to find their "Why".

Claire fixes the “plug and pray” method of deploying talent so that companies can become revenue-generating machines. Sometimes this can involve substituting what businesses perceive to be the "best" talent for the right talent!

The President and Founder of Talent Boost, Claire leverages over 25 years of experience in people leadership, human resources, and business owners to boost leadership alignment and effectiveness. She has extensive expertise in organizational effectiveness, executive coaching, leadership development, communication strategy, employment branding, succession management, employee onboarding and engagement, talent pipelines, and strategic planning.

Claire is also the author of The Whirlpool Effect: Inspire the FLOW that Boosts Company Performance and co-author of Leading Beyond A Crisis: A Conversation About What’s Next.

In this “Preparedness, Leadership, & Finding Your Why” episode with Claire Chandler on The HR L&D Podcast, we also explore:

Claire, tell us about yourself and your experience that has led you to where you are today?
How can people become performance accelerators, to be more prepared?
How can "finding your why" help leaders boost performance?
In your latest book, you state that many leaders fail at an alarming rate because they trip over the same 3 land mines. What are they and why do so many leaders fail?
How can companies find the best candidates for their leadership roles?
Is there a disconnect between HR and the people they are placing in leadership roles?
What is one action L&D professionals can take today to help leaders succeed?
Why do you think “Finding your why” is so important from a leadership perspective?
You recently published a new book, The Decision Dashboard. What is it all about?

Links highlighted in this “Preparedness, Leadership, & Finding Your Why” episode are included below:

Website: www.clairechandler.net
LinkedIn Profile: Claire Chandler
To book a discovery call: DiscoveryWithClaire.com
The Decision Dashboard: samcart.com/products/the-decision-dashboard
The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
Leading HR Recruiters: JGA HR Recruitment
Listen on Podbean

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

HR Digital Transformation: Advancing Employee Net Promoter Scores with Barry Harper #42 Sep 27, 2021

Show notes

Nick Day is joined on The HR L&D Podcast sofa by Barry Harper, CEO and Founder Nvolve Group which is a digital platform that leading organisations use to maximise the full potential of their remote and often distributed workforces.

Barry is a Digital Transformation expert who is passionate about supporting clients to help them accelerate their specific Digital Transformation Journeys, which he does by focusing on driving Positive Business Outcomes from reducing costs and workloads to improving productivity and the overall Employee Experience.

In this “HR Digital Transformation: Advancing Employee Net Promoter Scores” episode with Barry Harper on The HR L&D Podcast, we also explore:

What does Digital Transformation in Learning and Development mean to you?
How has Nvolve helped organisations with deskless and distributed workforces digitally transform their Learning and Development?
What is the ENPS or Employee Net Promoter Scores and why is it a critical component for advancing employee engagement and experience?
What does Digital Transformation mean to your customers at Nvolve?
Can you give any examples of how HR leaders can link the “Spend” side of a Digital Transformation back to “money”?
What are the key metrics that HR leaders should focus on when looking at the value side of the Digital Transformation equation?
What are the potential risks/problems and Implications an HR Director should also consider when they embark on a digital transformation journey?
What advice can you give to HR leaders to help them ensure employees feel more involved and engaged in the transformation outcomes?

Links highlighted in this “HR Digital Transformation: Advancing Employee Net Promoter Scores” episode are included below:

Website: https://nvolvegroup.com/
LinkedIn Profile: Barry Harper
The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
Leading HR Recruiters: JGA HR Recruitment

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Creating Inclusive Workplaces with Jes Osrow #41 Sep 10, 2021

Show notes

Jes is an all-around HR go-getter with 10+ years in HR, recruitment, DEI, and L&D in both a full time and consulting capacity. She is currently Co-Founder of The Rise Journey, an HR strategy and organizational culture consultancy.

Her goal is to create fundamental change in People Operations. As Co-Founder and COO of The Rise Journey, she operationalizes DEIBA (diversity, equity, inclusion, belonging, and accessibility) strategies as part of building foundational and sustainable organizational culture. She works to empower inclusive, diverse, equitable, and accessible workplaces for all employees.

Jes is focused on hands-on engagement, real-world experiences, and communicating successes and struggles in personal and professional realms. Her talks and workshops are engaging, transparent, and relatable, with action-oriented takeaways. Her focus areas include: Career development, Invisible disability advocacy, Imposter syndrome, Diversity recruitment and engagement strategies, and Women in tech.

In this “Creating Inclusive Workplaces” episode with Jes Osrow on The HR L&D Podcast, we also explore:

How do you build in DEI to all aspects, policies, and procedures to ensure an equitable business?
What does it mean to recruit for ‘diversity’ and does it matter if your culture isn’t ready?
When thinking about diversity in the workplace, what are some under-advocated groups?
What are some sustainable step-by-step approaches to changing a culture for the long term, not just to ride the DEI wave?
What are some tips on building Inclusion and belonging in the remote world?

Links highlighted in this “Creating Inclusive Workplaces” episode are included below:

Jes Osrow's LinkedIn: https://www.linkedin.com/in/jesosrow/
The Rise Journey website: https://www.therisejourney.com/
The Rise Journey LinkedIn: https://www.linkedin.com/company/therisejourney/
The Rise Journey Twitter:https://twitter.com/TheRiseJourney
The host of The HR L&D Podcast – LinkedIn Profile:Nick Day
Leading HR Recruiters: JGA HR Recruitment
Listen on Podbean

Other resources mentioned:

Promo: 10% off a Rise Lunch & Learn - Explore 60+ sessions: https://www.therisejourney.com/lunch-and-learn
Dreamers and Doers Network: https://www.dreamersdoers.com/
Common Future 4 Day Workweek Experiment: https://medium.com/commonfuture/4-day-work-week-1b8ffde4db6
Chronically Capable: https://www.wearecapable.org//
Unhidden Clothing: https://unhiddenclothing.com/
Diversability: https://mydiversability.com/

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Protecting employees from Cyber Attacks & Cyber Fraud with Bryan Seely #40 Aug 27, 2021

Show notes

Nick Day is joined on The HR L&D Podcast by Bryan Seely!

Bryan is someone who has advised the White House and is the only hacker and speaker who has successfully wiretapped the United States Secret Service and the FBI!

Later that year same year, my guest also de-anonymized the highly valued mobile app, Secret, which put him on the front page of Wired.com, CNNMoney, CNET, Forbes, and the Washington Post — all in the same day!

Seriously!

That is because Bryan is a world-famous Security Keynote Speaker, Ethical Hacker, Author and Former US Marine who is joining us today to talk about the importance of cyber security.

Bryan is passionate about fighting for consumers rights, privacy and educating the public about how to stay safe in a constantly changing technology landscape. He currently lives in Seattle with his 2 children and he now freelances as a cybersecurity consultant and advises John McAfee and his company MGT.

Now with 81% of UK SMEs confirming that they had suffered a data breach or cyber-attack, with a considerable two in five (37%) admitting they had suffered multiple breaches – I was compelled to invite Bryan to the show – because Payroll in particular, is a department that is extremely vulnerable to cyber-attacks.

In this “Protecting employees from Cyber Attacks & Cyber Fraud” episode with Bryan Seely on The HR L&D Podcast, we also explore:

Bryan, you became one of the world’s most famous hackers in 2014 – can you tell our listeners why?
I understand the Secret Service called you a hero and praised your courage and integrity – What's the story?
In the world of HR, why are we seeing increases in phishing scams, ransomware attacks, cyber fraud, recruitment scams and corporate espionage?
For HR leaders, cyber and data security is a critical concern. With departments so vulnerable to attack, what can be done to better protect data?
How likely is it that one of our listeners suffers a ransomware attack (spoiler alert: it is higher than you think)!
What is going on inside the mind of a potential hacker or Cybercriminal?
How do hackers decide who to attack and when?
What are the key questions you would want to ask your software provider to give you the confidence that the employee data is secure?
What advice would you give to help HR departments protect themselves and their employees from scam and phishing attempts?
Why should HR and Talent Leaders be wary of fake LinkedIn profiles and how they can identify one?
Cyber Fraud: The Web of Lies (available on Amazon) - we find out more about this best-selling book (and why everyone should read it)!

Links highlighted in this “Protecting employees from Cyber Attacks & Cyber Fraud” episode are included below:

Bryan Seely's LinkedIn Profile: https://www.linkedin.com/in/bryanthemapsguy/
Bryan's website: https://www.bryanseely.com/
https://www.youtube.com/watch?v=U3DSRWwgCoE
Cyber Fraud: The Web of Lies
List if Data Attacks
The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
Leading HR Recruiters: JGA HR Recruitment
Listen on Podbean

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

How has WFH impacted our Mental Wellbeing? with Ama Afrifa-Tchie #39 Jul 21, 2021

Show notes

Nick Day is joined on The HR L&D Podcast sofa by Ama Afrifa-Tchie, Head of People, Wellbeing & Equity at Mental Health First Aid (MHFA) England!

Ama has championed diversity and inclusion with different industries such as Startups, Tech, Professional services, Legal, Financial services, Media & Entertainment. Ama is a valiant cultural builder, who’s specialism spans across people experience, workplace culture, diversity & inclusion, mental health and wellbeing, and corporate responsibility.

She is experienced in leading the design, analysis, and implementation of people-centric products/services, inclusion & wellbeing initiatives. She is a Fellow of The Royal Society for the encouragement of Arts, Manufactures and Commerce.

In this “How has WFH impacted our Mental Wellbeing?” episode with Ama Afrifa-Tchie on The HR L&D Podcast, we also explore:

Firstly, can you tell us a bit about your background and how you got into your role today?
WFH one year on – what’s the mental health impact? Is it time WFH had its own performance review?
With poor mental health rates soaring – is WFH a help or hindrance for our wellbeing?
What can employers do to best support employees as WFH continues?
Business leaders have faced tough decisions around furlough, redundancies and the nature of their business – how can leaders ensure they protect their own mental health?
Why is it so vital to lead from the front, and protect your own mental health, to ensure a happier and healthier workforce overall?

Links highlighted in this “How has WFH impacted our Mental Wellbeing?” episode are included below:

Website: https://mhfaengland.org/
LinkedIn Profile: Ama Afrifa-Tchie
The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
Leading HR Recruiters: JGA HR Recruitment

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Achieving a High-Performance Culture with Andrew Freedman #38 Jun 15, 2021

Show notes

Nick Day is joined on The HR L&D Podcast sofa by Andrew Freedman, who for over 25 years, has been a driving force in designing strategies that provide global leaders with the foundations required to transform business growth.

Andrew’s goal is to use his insatiable passion for human performance to inspire new generations of business leaders with the art and science of creating and executing successful, people-focused business strategies, which has led him to co-authoring the book:

Thrive: The Leader's Guide to Building a High Performance Culture – something we will be finding out more about during the course of this podcast!

In this “Achieving a High-Performance Culture” episode with Andrew Freedman on The HR L&D Podcast, we also explore:

What does a "high-performance culture" mean?
Understanding “Exemplary Performance Systems”in more detail.
Discover the blueprint for building a high-performance culture
How to create clarity and alignment around what high performance looks like
What inspired Andrew to write the book, THRIVE, The Leader's Guide to Building a High-Performance Culture?
How can the Role Excellence process help leaders to replicate higher levels of performance at scale?
Waht are the key THRIVE accelerators that can help leaders to achieve high-performance success?
What role does mindset, resistance, and resilience play within a high-performance culture?

Links highlighted in this “Achieving a High-Performance Culture” episode are included below:

Blog: http://shiftthework.com/blog/
Twitter: @Afreedmanthrive
Website: thrive.shiftthework.com
Facebook: https://www.facebook.com/afreedmanthrive
LinkedIn Profile: Andrew Freedman
The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
Leading HR Recruiters: JGA HR Recruitment

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Why Performance Feedback is Essential For Success with Tina Clements #37 May 26, 2021

Show notes

Nick Day is joined on The HR L&D Podcast sofa by Tina Clements!

Tina Clements is a high energy, hands-on performance feedback expert, keynote speaker, author, coach, facilitator, entrepreneur.com contributor and successful leader. Before launching the BMW Group Joint Venture, The Retail Performance Company, LLC (rpc) in 2013, she worked for 10+ years within BMW and has been in the Learning & Development industry since 1996.

Throughout her career, she has held leadership positions such as Vice President, Operations Manager, and Training Manager.

Now, believing that a company’s success is directly related to the engagement of its people, Tina excels at moving businesses forward and motivating and growing talent.

Today we are going to talk about the importance of giving performance feedback; and to bring it more relevance, especially as we move into a more remote way of working.

Tina is also author of the book - The ART of Facilitation: Communicate So They Remember

In this “Why Performance Feedback is Essential For Success” with Tina Clements on The HR L&D Podcast, we also explore:

Why don’t leaders give feedback?
When should one give feedback?
How do you handle conflict – what if someone pushes back or, even gets angry/yells/aggressive?
What about today – during covid – when the world is working remotely? Is giving feedback still important? How does one deliver feedback remotely?
What happens when an employee objects to your feedback?

Links highlighted in this “Why Performance Feedback is Essential For Success” episode are included below:

Website: https://www.rpc-partners.com/
To Purchase a copy of Tina Clements' Book, click this link (Amazon) - The ART of Facilitation: Communicate So They Remember
LinkedIn Profile: Tina Clements
If you want to learn more about learning and development, you can check HR training focused on L&D to keep up with latest practices!
The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
Leading HR Recruiters: JGA HR Recruitment

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Developing Elite Business Performance with Graham Ravenscroft #36 May 06, 2021

Show notes

Developing Elite Business Performance with Graham Ravenscroft #36

Nick Day is joined on The HR L&D Podcast sofa by Graham Ravenscroft, England Athletics National Coach and Lead Business Performance Coach at human resources and learning and development support businesses, Gateway HR!

Graham is not just an elite business performance coach, he is also someone who has also supported the development of athletes at every major global championship, including the London Olympics! Alongside his business coaching, Graham has worked for England Athletics as a National Coach Mentor for High Jump, where he also develops the skills and experiences of coaches on the National Coach Development Programme to help develop the UK’s best athletics coaches.

During the past 7 years, Graham has also been providing coaching support across many areas of business performance, where he has helped companies to develop a culture of excellence within performance by utilising goal setting, strategic planning, leadership coaching and team building, to maximise team and corporate performance.

Graham also possesses a Level 5 Diploma in Stress management and regularly delivers training on resilience as well as on recognising the signs and symptoms of stress and also how to manage both workplace conditions and people to minimise the risks – something I am sure we can all benefit from following the challenging circumstances COVID-19 has thrust us under during the past 18 months.

In this “Developing Elite Business Performance” episode with Graham Ravenscroft on The HR L&D Podcast, we also explore:

* Graham's background in developing elite business performance and some of his career highlights?

* We define what resilience in the workplace means with examples of where Graham has witnessed resilience in people, teams and organisations.

* We discover how can a lack of resilience negatively impact people and performance.

* We learn what the focus areas are that can help build resilience.

* What explore what Graham considers to be some of the defining characteristics and behaviours of “high performance”?

* After 30 years working for Northamptonshire Fire and Rescue Service supporting an operational fire station in Kettering, we find out how Graham honed his skills to lead teams in very dynamic, incident response related environments.

* We also talk about his experience coaching the UK finest athletes in his role as a National Coach for England Athletics.

Links highlighted in this “Developing Elite Business Performance" episode are included below:

* Website: https://www.gatewayhr.com/

* LinkedIn Profile: Graham Ravenscroft

* The host of The HR L&D Podcast - LinkedIn Profile: Nick Day

* Leading HR Recruiters: JGA HR Recruitment

* Listen on Podbean

www.jgarecruitment.com

The Speed of Trust & HR Leadership with Stephen M. R. Covey #35 Apr 12, 2021

Show notes

The Speed of Trust & HR Leadership with Stephen M. R. Covey #35

Nick Day is joined on The HR L&D Podcast sofa by Stephen M. R. Covey!

Stephen M. R. Covey is the New York Times and #1 Wall Street Journal bestselling author of “The Speed of Trust: The One Thing That Changes Everything”, which has been translated into 22 languages and has sold over 2 million copies worldwide.

He is also the co-author of the #1 Amazon bestseller Smart Trust.

Stephen brings to his writings the perspective of a practitioner, as he is the former President & CEO of the Covey Leadership Center, where he increased shareholder value by 67 times (from £2.4 million to £160 million) and grew the company to become the largest leadership development firm in the world.

A Harvard MBA, Stephen co-founded and currently leads FranklinCovey’s Global Speed of Trust Practice.

He serves on numerous boards, including the Government Leadership Advisory Council, and he has been recognized with the lifetime Achievement Award for “Top Thought Leaders in Trust” from the advocacy group, Trust Across America/Trust Around the World.

Stephen is a highly sought-after international speaker, who has taught trust and leadership in 55 countries to business, government, military, education, healthcare, and NGO entities.

In this “The Speed of Trust & HR Leadership” episode with Stephen M. R. Covey on The HR L&D Podcast, questions asked include:

* Developing trust is going to be the key subject for today’s podcast and I think it is especially relevant for those working in senior leadership or HR-related positions right now as organisations strive to maintain engagement, relevancy and stay ahead of the digital curve. So is trust a learnable skill?

* You say in your book that “Trust is a hard-edged, economic driver” – what do you mean by this?

* What HR initiatives do you see trust impacting the most?

* Is trust earned or is trust given?

* You say in your book that “Trust is the new currency of our interdependent, collaborative world” – is it possible then to restore trust when it has been lost?

* You have a chapter in the book which talks about how “Families are organisations too” – I love this concept. We spend more time at work than with our own families, so can you bring this concept to life for our listeners in relation to Trust?

* Right now as many businesses evolve to working from home models of management, which requires trust for them to work optimally, what are the four questions you like to ask organisations that you state in your book, often result in “A-Ha” moments as a result!

* Where is leadership going?

* What’s the next “big thing?” in the world of HR and Learning & Development?

Links highlighted in this “The Speed of Trust & HR Leadership ” episode are included below:

* Website: https://www.franklincovey.com/

* Speed of Trust Audio Book

* Get the Book – The Speed of Trust

* https://www.speedoftrust.com/

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In this “Using VR for Good: Reducing Bias and Improving DEI” episode with Dr. Robin Rosenberg on The HR L&D Podcast, we also explore:

Links highlighted in this “Using VR for Good: Reducing Bias and Improving DEI” episode are included below:

In this “Preparedness, Leadership, & Finding Your Why” episode with Claire Chandler on The HR L&D Podcast, we also explore:

Links highlighted in this “Preparedness, Leadership, & Finding Your Why” episode are included below:

In this “HR Digital Transformation: Advancing Employee Net Promoter Scores” episode with Barry Harper on The HR L&D Podcast, we also explore:

Links highlighted in this “HR Digital Transformation: Advancing Employee Net Promoter Scores” episode are included below:

In this “Creating Inclusive Workplaces” episode with Jes Osrow on The HR L&D Podcast, we also explore:

Links highlighted in this “Creating Inclusive Workplaces” episode are included below:

In this “Protecting employees from Cyber Attacks & Cyber Fraud” episode with Bryan Seely on The HR L&D Podcast, we also explore:

Links highlighted in this “Protecting employees from Cyber Attacks & Cyber Fraud” episode are included below:

In this “How has WFH impacted our Mental Wellbeing?” episode with Ama Afrifa-Tchie on The HR L&D Podcast, we also explore:

Links highlighted in this “How has WFH impacted our Mental Wellbeing?” episode are included below:

In this “Achieving a High-Performance Culture” episode with Andrew Freedman on The HR L&D Podcast, we also explore:

Links highlighted in this “Achieving a High-Performance Culture” episode are included below:

In this “Why Performance Feedback is Essential For Success” with Tina Clements on The HR L&D Podcast, we also explore:

Links highlighted in this “Why Performance Feedback is Essential For Success” episode are included below:

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