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The Delivering WOW Dental Podcast — Health & Fitness
The Delivering WOW Dental Podcast

This Podcast is for you, the Dentist, Entrepreneur, or Small Business Owner. Voted one of the “Top 25 Women in Dentistry” by Dental Products Report, Dr. Anissa Holmes has effectively mastered the skill of the use of Social Media, with a Facebook following of over 50,000 fans. Dr. Holmes has discovered that the most effective way to get massive results is to first have a vision and to focus on what matters most. Dr. Holmes teaches you actionable steps to develop your dental practice’s culture, systems, and brand. Dr. Holmes is going to reveal what works in Social Media, how to build an amazing dental team, and well as strategies to increase your productivity and profitability. Dr. Holmes has figured out what works to create a dental practice full of “Raving Fans”. Dr. Holmes interviews Dental Experts and Non-Dental Entrepreneurs such as Dr. David Moffet, Dr. Mark Costes, Mike Michalowicz and John Lee Dumas, to bring you BIG, powerful strategies to help you scale up your business so that you can achieve more while working less.

Latest Episodes:

155 - Should We Share Numbers With Our Team? Nov 07, 2019

Show notes

In this solo episode of the Delivering WOW Podcast, I explore whether or not practice owners should share numbers and even personal expenses with their team.

Sharing practice numbers with certain team members is a great way to increase trust and empower the people you work with every day. After all, when more people in your team are aware of the numbers, it makes it easier to reach new milestones, smash goals and even grow your practice.

However, knowing which team members to share this valuable information with and what numbers you should share with them can be difficult. Listen in to discover what numbers to share with your team and how sharing numbers with certain team members can help increase profits.

In this episode, I discuss:

Why you should share your practice vision and numbers with your team
The role of an office manager
Important practice numbers to share with your team
How to calculate your practice’s profits and manage your cash flow
Tips to help hold your team accountable for meeting practice goals
Why you should share a percentage of profits with your team

Do you want to grow, scale and market your dental practice, FAST?

The Delivering WOW Platinum Mastermind Program is the #1 program for dentists and teams to help scale and market their practices to new heights.

Inside of this Game-Changing Program, you will learn unique practice growth systems, how to manage your time, the best strategies for building a Rockstar Team, how to market your practice and so much more…PLUS…you’ll get NEW practice marketing campaigns every single month!

To find out more about the Delivering WOW Platinum Mastermind Program, click here!

To find out more about this episode and to explore other episodes click here.

154 - Takeaways From My Mastermind In Boise Oct 31, 2019

Show notes

This week I’m reflecting on my time at in Boise at a Mastermind with MY inner circle.

There were some of the most incredible entrepreneurs at the event and I wanted to share my takeaways with you from those last few days.

Just being surrounded by all these inspirational people who share your goals, have beliefs of what is possible and have overcome obstacles was truly inspiring. Their stories really hold us accountable and ensure we are also going after our own goals.

One of the mastermind group, Thomas Shipley, Co-Founder and CEO of Atlantic Coast Brands, said something that was so true. Surrounding yourself with knowledgeable, successful people who are willing to share their success stories and their fails, enables you to “collapse time frames” and “collapse the learning gap.”

It’s all about growing together rather than learning on your own. Don’t go at business alone. Find an easier path to success by reaching out to those people who have the knowledge and experience that can help you. Find out more on episode 154 of the podcast.

In this episode, I discuss:

How surrounding yourself with knowledgeable, successful people can help you grow as an individual and elevate your business
How I have used the power of masterminds for my own success
How our members have undergone inspiring transformations by doing our Marketing Practice Growth CHALLENGE
Drawing on the strength of others to level up on your knowledge and grow your business
How to take your practice to the next level and take care of your team
How you can find an easier path to success by reaching out to those people who have the knowledge

Are you fed up of going it alone and want a shortcut to success?

Find out more about the Delivering WOW Platinum Mastermind and Marketing and Practice Growth CHALLENGE

153 - Would You Have Put This in a Safe? Oct 24, 2019

Show notes

I recently went to a local jewelry store with my daughter to pick out a birthday present for her friend. I thought it would be a great opportunity to find out what she would like for her own birthday. As she was looking, I told the sales-person to put whatever she liked aside. Then I would come back and pay for it.

However, when I went back to pick up the items and the sales-person who was helping me checked the reserve section they couldn’t find the jewelry my daughter had picked out.

After searching the entire store, the sales-person said that sometimes people don’t come back so they put the items back. My surprise was ruined. The owner then steps in saying “The next time we have an item to be reserved, what I want you to do is just give it to me and I’ll put it into the safe myself.”

This is something that I see happening in our dental practices. As the owner of a business it can be easy to just step in and “do it yourself.” But, if we want to level up in our leadership, we need to stop saying things like “I’ll put it in the safe myself.”

You can’t grow and scale your business by doing everything yourself. So, don’t be like that jewelry owner. Become the business owner that empowers your team and put processes in place that will help you build your business. Find out how on this episode of the podcast.

In this podcast episode, I discuss:

Why a 'do it yourself' attitude is taking focus away from your business
The importance of empowering your team to be problem solvers
Why it is important to your business' success to make your team members effective leaders
Why you need to elevate and delegate to get you to the point where you no longer need to do it yourself
That to elevate your business, you need that skill-set and knowledge of how to delegate

For more information and to explore other episodes click here.

152 - Creating Experiences Worth Sharing with Ryan Vet Oct 17, 2019

Show notes

It’s with great pleasure that I get to introduce my latest special guest on the podcast, Ryan Vet. With his can-do attitude and his positive vibes, he’s the perfect person to discuss creating experiences worth sharing with you all.

Ryan Vet is an international speaker, author, entrepreneur and investor. You may know Ryan from his writings in Forbes or Dental Economics or at speaking at a dental meeting near you.

He has devoted his life towards inspiring others towards a positive change. A fun fact many people don’t know about Ryan is that he’s a trained sommelier.

On the podcast we discussed:

Ryan’s professional background and how he became an entrepreneur
How to create experiences worth sharing
Taking ordinary opportunities and transforming them into extraordinary experiences
Why you should walk in the shoes of your patients
How to create your own business identity
The importance of cultivating culture

If you just can’t get enough of Ryan, then he’s got a book coming out in November 2019 called Cracking the Millennial Code where he shares how to motivate and manage millennials.

You can also find him on Twitter , Instagram and LinkedIn.

For more information and to explore other episodes click here.

151 - Are You Trusting Your Office Manager? Oct 10, 2019

Show notes

Once you have an Office Manager that really steps into their role, amazing things happen.

This week I dive into how to empower your Office Manager, and place them in the role of a Chief Operations Officer (COO). And, it doesn’t take much to make this change. In fact, it only takes the leap to be open and trusting enough to reveal your financial comings and goings.

Your COO, to truly take a decision-making role, needs to understand the difference between revenue (collection, production, hygiene-per-visit) and profit. Remember, profit is not your salary. It is what’s left after you’ve taken your salary.

If you have a COO that knows the full picture of your business finances, they will spontaneously generate solutions to cashflow problems that crop up. Believe me, it feels so good to have someone in your corner, helping you think about the bigger picture. But, that is only possible if you share everything needed to evaluate the health of your business.

On the podcast we cover:

Why you should treat your Office Manager as your Chief Operations Officer.
How to define the Office Manager role with specific accountability.
The story of my first business - a lemonade stand - and how my mom taught me what profit means.
Why it’s crucial to separate your salary from your business’s profit.
Getting your scheduling coordinator excited about their calls with patients by imparting the right skills and systems.
The importance of your Office Manager understanding profit and your practice’s financial health.
A story of the last time my Office Manager made a very helpful and proactive evaluation to help solve a cashflow problem.

For more information and to explore other episodes click here.

150 - Is Your Team Frustrating You? Oct 03, 2019

Show notes

I recently had somebody reach out to me for advice on training new team members. This doctor was feeling frustrated because they had just hired a new team member and they found themselves having to repeatedly tell the new hire what to do.

I understand that hiring someone new and training them over and over again can be super frustrating and time-consuming, which is why I wanted to talk about the steps you can take to get through this process much quicker.

In this episode of the podcast, I reveal why so many dentists struggle to train new team members and what you can do to document your practice’s processes so that you don’t have to keep repeating yourself every time you welcome new team members into your practice.

In this podcast episode, I discuss:

A lesson we learned at my practice when it comes to developing new processes for the future
Why it’s so easy to get frustrated with new team members
How to document your practice’s processes and save time training new team members
Why you should create training videos and use them for onboarding new staff
The importance of providing clear guidance and direction to your team

If you want to listen to the full podcast episode, click here.

149 - The Secret to Preventing Employee Turnover with Dr. Paul Etchison Sep 26, 2019

Show notes

On this episode of the Delivering WOW Podcast, I’m thrilled to be joined by Dr. Paul Etchison, who reveals the secret to building a powerful dental team and preventing employee turnover.

Dr. Etchison is the author of ‘Dental Practice Hero: From Ordinary Practice to Extraordinary Experience,’ which details how dentists can grow startups to $1m in collections the first year, how to destress the day to day running of a practice and how to become a leader that influences practice culture so positively that practice growth becomes organic.

Dr. Etchison owns a large office in the Chicago suburbs and only does two days/week clinical dentistry. He is the host of the Dental Practice Heroes Podcast and during my conversation with him, he talks about dealing with team power, culture and running a great practice. Paul’s existing practice in Chicago is likely to collect a staggering $4.5 million in collections this year. If that’s not enough, Paul has never lost a single team member throughout the eight years his practice has been running, which means he has zero employee turnover.

On the podcast, we discuss:

How Dr. Etchison got into dentistry and started his own dental practice
Why Dr. Etchison has experienced zero turnover and what he attributes that to
Tips for hiring the best team members no matter where you are positioned
How to grow demand for your services and why block booking is so beneficial to your bottom line
The importance of creating an amazing patient experience and getting referrals from your existing patients
How to keep your team happy, engaged and accountable for practice growth

To find out more, and to discover other episodes click here.

148 - The Power of Belief Sep 19, 2019

Show notes

If you want to scale your practice, you need to believe that you can. You also need to have a great team that you can trust to help you achieve practice goals and work together to build a successful and profitable dental practice.

On this solo episode of the Delivering WOW Podcast, I talk about the true power of belief. Over the years, I’ve seen some practices grow by up to 70% and many members inside the inner circle of the Delivering WOW’s Platinum Mastermind group have experienced amazing practice growth too.

When you peel back the layers and really think about how all of these practices managed to grow so fast, it all comes down to the power of belief. They believed in themselves, their team and their practice. It was that inner belief that steered their decisions and helped them to achieve their dreams, both inside and outside of their practices.

In this episode, I discuss:

Insider secrets that have helped practice owners grow their practice
The importance of having the right people in your practice
Why belief is so powerful and a crucial part of being able to successfully scale your practice
How to change your perspective by telling yourself empowering things that will motivate and inspire you to hit your goals
Why having belief in yourself, your team and your practice is so important and shouldn’t be overlooked

For more information and to explore other episodes, click here.

147 - How to Do Better Endo with Dr. Sonia Chopra Sep 12, 2019

Show notes

Do you want to improve your confidence with endodontics? My guest on this episode of the podcast, Dr. Sonia Chopra, DDS, is a practicing endodontist who has made it her mission to help dentists improve their confidence with endodontics and their patients’ experience.

Dr. Sonia is the Founder of Sonia Chopra, DDS and E-School, an endodontic-focused community for dentists seeking to perfect their skills, improve their practice and enhance their patient care. Sonia was born without eight teeth and is no stranger to cavities, implants, and bridges. She always knew she was meant to become a dentist. It was like she was born to help people and with her own dental troubles ripe in her memory, it was easy to put herself in the patient’s chair and understand exactly how her patients felt.

But it wasn’t until an endodontist finally relieved Sonia of a months-long infection through a root canal that she understood the importance of saving teeth. Dr. Sonia firmly believes that the power to keep your patients healthy and happy — and out of such agony — lies within you and your commitment to deepening your understanding of endodontics.

In this episode, we discuss:

Sonia’s personal dental troubles and how she found her way into dentistry
Why general dentists need to educate themselves and get better at endo
Challenges that dentists (and their patients) face due to a lack of endodontic knowledge
How Dr. Sonia’s “E-School” can help you build your endo knowledge and enhance patient outcomes
What you can expect to learn from E-School and why it’s so important for general dentists to get better at endo
The difference between the independent and coaching version of the program

Dentists face a lack of endodontic resources, which means you’re losing patients every day. If you want to enhance your endodontics training and provide better care for your patients, you NEED to enrol in E-School: Online Endodontic Continuing Education for General Dentists, an online endodontic course by Sonia Chopra, DDS.

To learn more about this course and how Dr. Sonia Chopra is helping general dentists like you perfect their endo skills, you can visit Dr. Sonia’s website.

For more information and to explore other episodes, click here.

146 - How To Create Opportunities To Invest In Your Practice's Success Aug 15, 2019

Show notes

When it comes to evaluating a practice’s success, most practice owners focus on production or collections. However, what really matters most is profit, which is why I’ve invited Jay Glazer and Howie Friedman from Crazy Dental Prices onto the podcast to chat about growing your practice so that it’s as profitable as possible.

Crazy Dental Prices is a DC Dental company and a members-only service that gives dentists access to a range of brand name products at the cheapest prices – guaranteed. The team at Crazy Dental prices reviews competitive dealer pricing and consolidates the information on its website, offering an unparalleled online shopping experience.

If you’re a dentist who wants to spend more time treating patients and less time negotiating for the best-priced supplies, Crazy Dental Prices will help you to reduce overhead while improving the quality of care that your practice delivers to its patients.

On the podcast, we discussed:

How Howie and Jay started and what lead them to Crazy Dental Prices
What Crazy Dental is and how they can match the lowest price on each item in the dental market
Tips to generate higher profits and cut your overhead
How to cut expenses and relocate budgets to areas that can help grow your practice
How vendors convince you to pay more for dental supplies and how to spot the signs
Why it’s so important to invest in yourself, your education and your practice
How to join the Crazy Dental Price Club

Would you like to sign-up to become a member of Crazy Dental Prices?

If you have any questions or would like to find out more about Crazy Dental Prices, email jay@crazydental.com and use the promo code WOW10 at checkout for 10% off your order!

For more information, head over to: deliveringwow.com/146

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