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    Business

    The CEO Help Desk from Run Like Clockwork

    Equipping you with the tools, strategies, and support to grow + scale your business sustainably—without sacrificing your quality of life.
    Hosted by operational efficiency expert + CEO Adrienne Dorison and business strategist Emily Doyle, The CEO Help Desk is your go-to podcast for solving real business problems in real time. From streamlining systems to developing leadership and building a self-sustaining team, each episode offers actionable insights based on the book Clockwork to help you run your business with more ease—and way less overwhelm.

    To stay in the loop with all things CEO Help Desk, visit runlikeclockwork.com. Don’t forget to subscribe, leave a review, and tag us on social with your takeaways so we can cheer you on!

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    Latest Episodes:
    14: How to Delegate More Successfully to Your Team Members Jun 19, 2019
    Show notes

    This week we're talking all about how to delegate more successfully to your team members. Adrienne talks through the IPO framework and then shares some quick delegation tips to get you started on the right path!

    The actions that are keeping you safe are also the ones that's keeping you stuck. And you're effectively maintaining CONTROL at the expense of FREEDOM.

    It's safe right now to keep everything you're doing on your plate...

    • Keep managing your calendar so no one messes up your schedule.
    • Keep people out of your inbox so that you can respond the way you want.
    • Keep doing the client-work yourself so that no one makes a mistake.

    Keeping these things on your plate, don't move you towards a different future, they keep you where you are...which is fine if you're fine to stay there, just make that choice consciously + intentionally if so.

    Here's some quick tips on how to start handing things over to team members with a little more trust + confidence...even if you're a control freak.

    1. Start with the right tasks!

    → low-stakes

    → simple

    → easy to capture

    You don't want to start handing over things to team members that are what we call 'high-stakes'. A much better approach is to hand over things that are lower stakes tasks, responsibilities, + decisions. Start with things that are easier for you to capture + hand over, things that are simple.

    1. Delegate properly using the IPO approach!

    → Information (what information do they need to accomplish this)

    → Permission (hand over permission to make decisions)

    → Outcome (what is the outcome / success criteria you're looking to achieve)

    Delegating will be less risky if you tell them where they're actually going + what success looks like, give them permission to be autonomous + give them the resources they need to get there.

    1. Have them submit an EOD stand-up!

    → what did you do today?

    → what obstacles / concerns did you run up against?

    → do you need my help with anything?

    → what will you be focused on tomorrow?

    At the end of the day, especially during the training/onboarding period, have them submit a daily stand-up to give you information about what's going on, where they're struggling or need more information to effectively do the job, open the line of communication in case they need help, and help them get better at priority-setting by asking them to get clear on next-day focus. You don't need to ask them for this -- communicate this once at the beginning of the working relationship + have them send you the responses daily.

    1. Adjust your expectations!

    → YOU have to be part of the process if you want them to be successful in their role.

    → you can hire the best people, but you'll always be disappointed if you never take the time to share about YOUR business + needs.

    → baby step it every day and you'll get where you want to be — DON'T TAKE IT BACK ON YOURSELF, take the time to improve the process + relationship!

    Do this + not only will you trust people more to take over some of the DOING that's falling on your plate, but you'll end up with a WHOLE LOT MORE free time as well.

    HAPPY DELEGATING!

    Connect with me over on instagram and let me know how your delegation went this week @adriennedorison, @rlclockwork!

    Pop over here to grab our free Clockwork quickstart guide + other free resources that will help you as you start clockworking your business: runlikeclockwork.com/kit

    Subscribe, rate + review this podcast so that more entrepreneurs can benefit from the power of clockworking their business!


    13: How To Get Your Team To Make Decisions Without You Jun 12, 2019
    Show notes

    Deciding is one the of most energetically + neurologically taxing things that we can do, yet as business-owners we end up doing it ALL DAY LONG not just for ourselves, but for other people on our team too.

    Of course they're passing decisions off to you...decision-making is exhausting, and you keep doing it, so why not!? But in this episode we cover the 3 main reasons they are NOT making decisions in their role and how to use this filter to think through what they need to be more autonomous in their decision-making in the future.

    Connect with me over on instagram and let me know if there's anything you want me to cover on the podcast! @adriennedorison, @rlclockwork.

    Pop over here to grab our free Clockwork quickstart guide + other free resources that will help you as you start clockworking your business: runlikeclockwork.com/kit

    Subscribe, rate + review this podcast so that more entrepreneurs can benefit from the power of clockworking their business!


    12: Big News -- Clockwork Baby on the Way! Jun 05, 2019
    Show notes

    BIG Clockwork update! I'm pregnant y'all!

    We're going to be taking you behind the scenes as we baby-proof and Clockwork our own business over the next 7 months. Business + babies has been something I've been a huge advocate for since the inception of Clockwork as I know so many women are afraid of bringing a child into the equation for fear of what it may do to the business. I want to use this process to show you that you CAN have both and that Clockwork is the perfect tool to give yourself the space you need when baby arrives, while still allowing the business to run + grow without you being there.

    This isn't about just putting everything on hold when baby joins you, it's all about how to make sure things KEEP GOING even when you're sleep deprived, breastfeeding constantly and confused about what day it is.

    Connect with me over on instagram and let me know if there's anything you want me to cover as we go through this baby-proofing series! @adriennedorison, @rlclockwork.

    Pop over here to grab our free Clockwork quickstart guide + other free resources that will help you as you start clockworking your business: runlikeclockwork.com/kit

    Subscribe, rate + review this podcast so that more entrepreneurs can benefit from the power of clockworking their business!


    11: How to Get Your Team Onboard with Clockwork May 07, 2019
    Show notes

    Why many people don't even get started with clockworking? Because of the fear of pushback from the team. In this episode, Mike shares why he never calls his team members "employees", how to get your team onboard with clockworking your business, and what to do when there is pushback.

    Pop over here to grab our free Clockwork quickstart guide + other free resources that will help you as you start clockworking your business: runlikeclockwork.com/kit

    Subscribe, rate + review this podcast so that more entrepreneurs can benefit from the power of clockworking their business!


    10: What to do if no one else can do it... May 01, 2019
    Show notes

    "But what if I'm the only one who can do this?"

    This is one of the most common questions we get when working with clients on clockworking their businesses. I get it, it often feels like no one else will ever be able to take over certain pieces of the business because they'll never be able to do it as well as you. But in this episode I'm going to offer you a simple solution and shift for this that will start immediately removing YOU as the bottleneck to the business growth.

    Pop over here to grab our free Clockwork quickstart guide + other free resources that will help you as you start clockworking your business: runlikeclockwork.com/kit

    Subscribe, rate + review this podcast so that more entrepreneurs can benefit from the power of clockworking their business!


    9: Don't Make This Hiring Mistake! Apr 24, 2019
    Show notes

    Today we're talking about this big mistake I see most small business owners make when it comes to hiring new team members. Making this mistake costs you money, it costs you earning potential, and as you continue to do it for each additional hire...it shrinks your margins FAST.

    Take a screenshot during this episode + tag us on social media (@rlclockwork) so that you can use that public accountability to take action on this! Share any hiring aha's you have after you listen!

    Subscribe, rate + review this podcast so that more entrepreneurs can benefit from the power of Clockworking their business!


    8: Mike's 4 Week Vacation Recap! Apr 10, 2019
    Show notes

    In this episode, Mike's giving you an inside look at his 4 week vacation...one of the most important parts? ACTUALLY COMMITTING TO IT by writing it into the book. We have our clients make this commitment publicly too because you're WAYY more likely to follow-through and not just leave this till ' someday'.

    Mike shares the good the bad + the needs improvement of his 4 week vacation challenge on this episode. Here's the thing...the 4 week vacation isn't about YOU + it's not about getting it perfect, it's about seeing what can run without you, how the team can totally step up to the plate, where you need some hobbies :) and how to make improvements when you return!

    Take a screenshot during this episode, commit to your 4 week vacation date + tag us on social media (@rlclockwork) so that you can use that public accountability to make this a reality!

    If you want a personal push -- we're hosting a 1.5 day workshop in Seattle on April 30th + May 1st -- and we'd love to have you there! You can register at www.runlikeclockwork.com/seattle or feel free to email us if you've got any questions! support@runlikeclockwork.com


    7: Finding your QBR Mar 24, 2019
    Show notes

    In this episode, Mike share the MOST IMPORTANT CONCEPT from the book + our process… the QBR, the Queen Bee Role. If you get nothing else right, do this! This will impact how you design your business like clockwork more than anything -- so listen in + Mike can help you nail it!

    If you're ready to fast-track your clockworking journey, the Clockwork Core online training program is officially OPEN -- you can learn more + register here: runlikeclockwork.com/join


    6: What types of businesses will Clockwork work for? Mar 21, 2019
    Show notes

    But will clockworking work for my business?!

    We get this question a lot. Y'all must think you're real special. In this episode, Adrienne will share who clockworking is really for, what types of business models + industries this will work best for, and how it might look differently for one business versus another.

    She even gives you some homework...it's going to require a long walk in nature, and for you to get crystal clear on what you truly WANT your life + business to look like...without self-judgement.

    If you're ready to fast-track your clockworking journey, the Clockwork Core online training program is officially OPEN -- you can learn more + register here: runlikeclockwork.com/join


    5: What does 'Clockworking' your business even mean? Mar 14, 2019
    Show notes

    In this episode, Adrienne shares what the new verb she made up, "clockworking," your business even means, why the vacation is just a carrot + not really the point of it, and how to get started clockworking your business, plus the mindset you'll need to adopt to be successful. She even shares a super tip on how to recoup 15 days this year of your time with one simple shift.

    She's also shamelessly asking you for podcast reviews! Hook a sister up with an iTunes review if you're tuning in.

    Make sure to join the FREE training Adrienne mentioned: www.runlikeclockwork.com/bottleneck

    Grab the book if you haven't read it yet: www.runlikeclockwork.com/book

    And if you're ready to start time tracking -- you can grab the spreadsheet we use with all our clients here for free: www.runlikeclockwork.com/take-the-4d-challenge


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