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    The Blogger Genius Podcast

    I’m Jillian Leslie, host of Blogger Genius and founder of MiloTree (https://milotree.com/) —the simple, all-in-one platform that helps bloggers and creators SELL digital products, GROW their email lists, and BUILD their social media followings. I’m also an online business strategist and Stanford MBA.

    🚀 Start for FREE: Sell a digital product, offer a freebie or lead magnet, and grow your social media followers today—FREE! No credit card required. 👉 Sign up here: https://milotree.com/join/free

    Each week on Blogger Genius, I interview successful bloggers, entrepreneurs, and industry experts to uncover what’s working right now in the digital space—so you can monetize smarter, grow faster, and build a sustainable online business.

    💡 If you’re a blogger or online entrepreneur looking to turn your audience into income, this podcast is for you! I dive deep into real-world strategies, ask tough questions, and leave you with actionable takeaways in every episode.

    Let’s grow your business together! Got questions or feedback? I’d love to hear from you—email me at jillian@milotree.com.

    🎧 Listen now and start building your online business today!

    Advertise

    Copyright: © MiloTree 2024

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    Latest Episodes:
    #064: How to Grow a Wildly Successful Business by Serving Your Audience with Crystal Paine Apr 17, 2019
    Show notes

    My guest this week is Crystal Paine, founder of MoneySavingMom, host of the Crystal Paine Show podcast, and a New York Times bestselling author.

    Over the past ten years, Crystal has built her blog into a 7-figure business.

    In this episode, Crystal shares how she grew a wildly successful business by serving her audience, especially using Instagram and Facebook.

    From Blog to 7-Figure Business

    When Crystal and her husband got married 16 years ago, they set an audacious goal. They planned to get him through law school completely debt-free. He would then work as an attorney and she would raise their children.

    Soon after they started this journey, Crystal found out that she was expecting. They were excited about their growing family but Crystal soon had to quit her job due to severe morning sickness.

    They had been dependent on her income to help while her husband was in law school and now it was gone.

    Instead of feeling sorry for herself, Crystal used that time in bed to research ways to make money online.

    Back in 2004, the way to research things online was through Yahoo! Groups.

    So Crystal did just that. She began asking questions of those people in the groups who were making money online how they were doing it.

    And then she started trying things like setting up websites and learning about affiliate marketing.

    In the process of these experiments, Crystal discovered blogging.

    The advice at the time was to add a blog to your website to increase your SEO for Google search.

    So she started a blog.

    Back in 2004, there were no courses or books on how to blog. You had to figure it out as you went along.

    Crystal made a lot of mistakes on that first blog but she loved blogging and knew that this was an avenue she wanted to pursue.

    Soon, she began hearing people talk about making money blogging.

    And since her blog was still, in her eyes, just a big experiment, and since she was getting fairly decent traffic to that blog, she decided to experiment with monetizing it.

    Crystal noticed that anytime she blogged about saving money, she got a lot of traffic to those posts.

    And within a year, the blog she had begun as an experiment, Money Saving Mom, was bringing in a full-time income.

    Crystal's husband worked as a lawyer for several years but in 2014, he left law to work full-time in the business.

    Creating Multiple Income Streams

    Crystal obviously began making money with her blog in the first year of blogging and grew it quickly.

    She has grown that simple blog into a 7-figure business over the years.

    Her early income was mostly from affiliates but that has since turned into multiple income streams.

    If you want to be successful you need to have many income streams.

    Blogging still accounts for 50-60% of Crystal's income. This is earned through affiliates and sponsored posts. She also has blogging courses, several books, and a paid Mastermind group for bloggers.

    Encouraging Women Through Social Media

    When I started following Crystal, one of the things I noticed right away was how she uses social media to connect with her audience.

    Crystal is passionate about making women feel seen and valued in a world where social media is taking over face-to-face interaction.

    Even as the owner of a 7-figure business, and with all of the work that it entails, she still tries to answer all of her own DM's, comments, and emails.

    The amazing thing about her social media skills is that when Crystal first began blogging, there was no social media.

    Bloggers had their blog posts with a comments section and their email subscribers. That was it as far as connecting with your audience.

    When Facebook came on the scene, Crystal's husband told her that she needed to start a Facebook page for her blog. At the time, nobody was doing this.

    She was hesitant but eventually created a business page and it grew her audience on her website over the next four years in a huge way.

    If you want to be successful as a blogger, you need to constantly be looking for ways to grow and evolve, because the internet is a constantly changing medium.

    Crystal uses Instagram Live and videos almost daily. She finds it the best way to build relationships and trust with her audience.

    If you aren't using Instagram Live and Stories, you are failing to use every resource available to reach your audience. Is Facebook Dead as a Traffic Driver?

    For some time, Facebook was giving Crystal's page so many new pageviews that her page was growing by the thousands per week.

    The algorithms changed, but Facebook is still a very strong traffic stream for Crystal.

    A lot of bloggers feel like Facebook has died as far as sending traffic. Not Crystal.

    Again, she experiments with what she shares, how often she posts and Facebook is still driving traffic to Money Saving Mom every single day.

    What's working for her right now, at the time of this recording, is recording an Instagram Live, saving it, and then rerunning that video on Facebook as a Live video.

    She then pins that video to the top of her Facebook page and she gets significantly more views than if she did a Facebook Live. She can also put it on IGTV to get more viewers.

    One IG Live enables her to reach thousands of viewers with just 1 video.

    Using Instagram Live for Her Business

    Crystal does an Instagram Live four or times a week.

    The length of her Lives depends on the topic she's discussing but as a general rule, they are between 6-15 minutes.

    *You can only upload a video to IGTV over ten minutes long if you have over 10,000 followers.

    Remember that most people are going to be watching your video on replay, so don't wait for viewers to pop up before you start.

    In the first 5 seconds of being live, go ahead and tell the viewers what you're going to be talking about. This is your "hook," what gets people to stick around to watch.

    Do not sit there and hem and haw around, waiting for someone to jump on and watch you live.

    You waste precious time and people will not stick around for even 45 seconds if you don't get started immediately.

    The "gold" in live video is in the replay so always be thinking about your replay audience when doing live video.

    Monetizing Instagram Stories

    Crystal has 2 accounts on Facebook - Money Saving Mom and Your Blogging Mentor.

    The content she shares on these accounts is completely focused on the topic at hand; saving money and growing a profitable blog.

    Instagram Stories, on the other hand, is the one place Crystal feels free to post whatever content she wants.

    She views her Instagram Stories as her personal account and she shares any aspect of her life she feels like sharing.

    That may be a promotion she's running, personal rants, stories about her husband and children, etc.

    Crystal makes several Stories every day. She begins to feel like a friend to the viewer, just by sharing her life.

    She also monetizes them, making thousands of dollars a month from her stories.

    Crystal made a point here that I thought was huge - "People are following bloggers, not blogs. They're following influencers, not accounts."

    It's something we often miss, but people want to build relationships.

    When you have a relationship with someone -- when you build trust with them -- they will follow you wherever you take them.

    Every day in her Stories, Crystal is pointing people to something.

    She does affiliate sales but she doesn't make it seem like advertising. She is talking about something she loves and the sales tend to follow that.

    Why Do Instagram Live Videos?

    Crystal likes to use Instagram Live to dive deeper into a topic than she could using Instagram Stories.

    One of her favorite things to do in her Lives is answer questions from her audience.

    Because she has shared so transparently about her struggles with anxiety and insecurity, she frequently shares on those two topics.

    She also shares tons of money saving tips and her grocery hauls.

    These are admittedly two completely different topics, but Crystal has still managed to niche it down for herself.

    Some people will be interested in one topic and some in another, but since they like her and trust her, they continue to follow her.

    One reason Crystal puts her videos onto IGTV is that Instagram is rewarding users who put content out on IGTV.

    If you put it up on IGTV, they will show it on the Discover page more often than any other content you create.

    Sincerely Helping Your Audience While Monetizing

    Crystal is able to do what she feels led to do: help women along their own journeys.

    And in the midst of doing that, she is able to support herself and her family.

    There is no conflict of interest in making money while helping people.

    Many women feel that monetizing is a dirty word. But you can be sincere about the products you love and make money doing it.

    Crystal has a piece of advice for women in business-

    "Make an income so you can make an impact."

    She runs a large organization in South Africa because it's something she's very passionate about.

    Because she is able to bring in an income by helping people, she is able to help others who need it.

    Building Personal Relationships on Social Media

    There is a movement these days from having mass social media followings to more personal relationships.

    This is why the direct message is huge right now.

    So many people ignore this, thinking they need to chase big numbers. The one-on-one is where you really build your businesses.

    People are hungry for smaller private groups.

    You want people to feel that they're a part of something, that they're being seen, and that they're known.

    Opportunities for Blog Coaching from Crystal

    A few years ago Crystal began Your Blogging Mentor to help bloggers make a part-time to full-time income from their blogs.

    She also has a number of beginner courses on how to set up a blog and do it successfully.

    Everything you need to know about starting a blog can be found at her site Your Blogging University.

    After receiving countless requests for one-on-one coaching, Crystal tried it and ended up falling in love with smaller group settings where there were just a few hundred people.

    A few months ago, she launched Your Blogging Mastermind and it will be open to the public in a few weeks.

    People can submit their work and receive critiques from Crystal and other members.

    Crystal is also working on a course called Monetizing Your Blog to help beginners know exactly how to start a blog and monetize it.

    *Hint - It starts with knowing what you're good at and what you're passionate about.

    You can find Crystal on Instagram at - https://www.instagram.com/themoneysavingmom/

    https://www.instagram.com/yourbloggingmentor/

    Your Blogging Mentor - https://yourbloggingmentor.com/

    If you want to use Instagram to grow your business and you're not using Milotree, you're missing out. Sign up now!

    MiloTree takes less than two minutes to add to your blog. Let your followers begin!

    Sign up for MiloTree now and get your first 30 DAYS FREE!


    #063: How to Boost Your Engagement on Instagram Apr 10, 2019
    Show notes

    There seems to be a lot of confusion over how to use Instagram for your blog. Instagram doesn't tend to lend itself to driving traffic so what's the point of using it? The key to Instagram is engagement.

    In this episode, we share how to boost your engagement on Instagram so you can unlock all the platform's potential.

    My guest today, Paula Rollo, MiloTree's Community Manager and she also heads up the MiloTree affiliate program. Be sure to join if you haven't already!

    Paula and I are talking about the importance of engagement -- the secret sauce of mastering Instagram. We look at Instagram from different perspectives and how you can use Instagram for your business.

    Why Who You Follow on Instagram Matters

    Facebook owns Instagram and they have made it increasingly difficult for users to gain followers. But believe it or not, there is a purpose behind this.

    Instagram's algorithms have gotten incredibly granular and intelligent.

    Their goal is to serve up the most engaging content that they can. They want to serve you the content that you want to see so you will stay on the platform longer.

    Why Engagement is king on Instagram.

    If you are a content creator on Instagram, you need to be thinking about your audience. It's not about your overall general follower count, it's about engaged followers.

    Instagram is tracking everything you do on their platform. For example, it's not just who's following you, it's also who you're following.

    If you are a food blogger, you want to be following not just food bloggers, but also an audience that is interested in food blogging.

    Why You Need Two Instagram Accounts

    If it's important who you follow, does that mean you shouldn't follow your Great-aunt Sally and your cousin, Lucy, and your sister and her sister-in-law, etc.?

    In a word, yes.

    At MiloTree, we strongly recommend having 2 Instagram accounts: a personal account and a business account.

    I know it may be confusing to think about having 2 accounts so let me explain the reasoning behind it

    If you are a lifestyle blogger using your personal account for your blog, you don't want to be following hobby accounts like Harry Potter or Disney or cats, even if those things are outside interests of yours.

    You want to follow the types of people who are interested in your business or blog.

    Remember - who you follow is a signal to Instagram of what type of content you create.

    The muddier your signals, the harder it is for Instagram to figure out who you are as a content creator.

    So, create a personal account and a business account and then go follow Harry Potter on your personal account.

    Creating the Content Your Followers Want to Engage With

    On Instagram, you need to figure out what types of content your audience prefers.

    Maybe you took a trip to Disney World and your Instagram followers are highly engaged with those posts.

    I'd be booking another trip to Disney or somewhere comparable. Your followers are speaking to you loud and clear through their engagement with the travel content.

    We absolutely must be intentional in creating content for Instagram and give our audience more of what they love.

    Milotree fits perfectly into this strategy.

    For bloggers who already have traffic, you can use the MiloTree pop-up for Instagram which takes your blog visitors and turns them into Instagram followers.

    The reason this is so valuable is that you're capturing people who are already on your site, who already like your content, and you can convert these people to Instagram followers.

    Chances are that these will be your most-engaged Instagram followers.

    You want your followers to be engaging with your content to signal to the algorithm that it's good content.

    They know which followers are engaged in your post, so they will show your content to other similar audiences, especially in Instagram's Explore tab.

    Another tip for increasing the odds of getting shown to new audiences is to go through and get rid of your least-engaged followers.

    Why would you delete followers?

    Because Instagram is tracking you and they know that you have a lot of followers but not much engagement. This makes them question the validity of your content.

    Ways To Create An Engaged Audience

    The first step in building an engaged Instagram audience is to be an engaged Instagram user.

    The "follow/follow back" method is no longer a recommended way to gain an engaged audience.

    You need to be making more direct connections.

    There are a couple of ways to interact.

    • Leave a comment. You could just put an emoji, but you want to be more intentional than that. Tell them why you connect with their post or answer a question they ask. Respond to what they shared in their post.
    • DM them. Direct messaging, or DM'ing, is what it's all about now. If you really connect with something they've shared or you want to develop a relationship with them...or perhaps it's a brand that you want to work with...getting into their DM box is the best way to build that authentic relationship.

    DM'ing is the secret sauce of Instagram today.

    Getting On Instagram's Explore Page

    Ultimately, you want to end up on Instagram's Explore tab.

    The way I ended up in the explore tab was by putting geo locations in my posts.

    You can even put geo locations in your Instagram stories.

    If you have a local business, definitely be geo-tagging, and also hashtagging your post with your location.

    Let's say you make beautiful cupcakes. They may not end up on the explore page because the food niche is very saturated.

    Niching down to your location can open up more possibilities for you.

    When you think of Instagram in a more narrow way, you're going to have more success.

    Why Are You on Instagram?

    Why are you even on Instagram?

    Are you there because everyone else is?

    That's not a great reason to do anything in business.

    On a platform like Instagram, where the ROI can be a bit trickier to measure, you can't invest the amount of time you'll need to be consistent just because you have FOMO.

    One of the best reasons to be an active and consistent user on Instagram is that brands want you to be there. And they are no longer just looking at your follower number. They're looking at your engagement.

    Why You Don't Need the Swipe-Up Feature on Instagram to be Successful

    If you don't have the swipe-up feature, it sounds awesome, right?

    It's not the end-all, be-all.

    It doesn't drive that much traffic. It interrupts the scrolling which is the primary experience of Instagram.

    Think about your own behavior. How often are you swiping up?

    I think there are other strategies that are better than the swipe up so don't wait to hit 10K followers before starting to share your business account on Instagram.

    A few reasons you might want to set up an Instagram account and get busy building an engaged audience are -

    • Working with brands. Brands want you on Instagram and they want to see you actively engaging your audience. Brands used to only care about the number of followers you had, but now everyone is much more interested in how engaged your followers are.
    • Selling products. You can sell your own products on Instagram or sell products that you are an affiliate for. If you're a beauty blogger, you can sell beauty products. Lifestyle bloggers can sell anything that goes along with their blog content.
    • Linking to your site. At MiloTree, we use a tool called Link In Profile. This allows you to put a link to every single post on your blog that the user can click through to be taken directly to that specific post on your blog. This is one way to drive traffic on Instagram.
    How to Market Products on Instagram

    If you sell products, you can post in your feed or on stories about that product.

    If you sell courses, even if you don't have a swipe up, Instagram is a great way to sell those courses.

    Marketing on Instagram begins with posting beautiful pictures of your products in your feed. You then follow those posts up with stories where you show the behind the scenes of your business.

    This "behind the scenes" content that you share in your stories allows you to show your authentic personality to your audience and gives them an opportunity to really feel like they know you.

    Brands want to see you sharing your authentic self on Instagram. This builds an engaged audience who knows, likes, and trusts you and will make purchases that you suggest.

    You can also use your DM box to build these relationships. If you offer products for sale, show the products in your feed, and then in your stories, tell your followers to DM you if they've tried the product or if they have a question about it.

    Or offer them a freebie and tell them to DM you for it. Once you have someone in your DM box, you can then build on that conversation. This is the way to create your loyal followers, your true raving fans.

    Making the Most of Instagram Stories

    Instagram stories are so popular because they've brought back the "Insta", in "Instagram".

    Whereas now the algorithm decides what posts you see, you can always choose to watch the Insta stories that you want to and they are always real-time posts.

    Stories help to flesh you out as an influencer or a publisher or as a brand.

    People want to feel like they are your personal friend, and know how you did what you say you do.

    You may post a photo to your feed of a product you are promoting for sponsored work but your audience doesn't know if you really use it unless they see you using it in your stories.

    Recap on Boosting Engagement on Instagram

    Instagram is the platform to be on, but know why you're doing it.

    There has to be a better reason than just the fact that everyone else is on it.

    • Think about what you want to get out of it. How do you want to use it to grow your business?
    • Be conscious of what you engage with on Instagram. Take notes. If you engage with something in particular, use that same type of content in your own account.
    • Be intentional about who you follow. Be intentional about who you reach out to.
    • Install Milotree right now. You want our Instagram pop-up on your blog because it's a sure way to grow engaged followers. It only takes two minutes to download it onto your site and you have thirty days to see what it can do for you, completely free.
    If Instagram is your jam and you're not using Milotree, you're missing out on a really powerful tool that can grow your engaged, most valuable followers.

    MiloTree takes less than two minutes to set up on your blog.

    Let the followers begin! Head to Milotree.com to get started.

    Sign up for MiloTree now and get your first 30 DAYS FREE!

    Timestamp

    1:21 Why Who You Follow Matters

    6:23 Why You Need Two Instagram Accounts

    8:20 Creating the Content Your Followers Want

    13:25 Ways To Create An Engaged Audience

    20:24 Getting On The Explore Page

    22:24 Why Are You on Instagram?

    26:35 Why You Don't Need Swipe-Up

    30:55 How to Market Products on Instagram

    35:17 Making the Most of Instagram Stories

    45:00 Recap

    Get Full Podcast Transcript Here

    #062: How to Make Serious Money as an Instagram Influencer Apr 03, 2019
    Show notes

    If you are looking to make serious money as an Instagram influencer, this is the episode for you. Today my guest is Maria Koutsogianni from the blog, Food By Maria. She is a food stylist, recipe creator, and photographer.

    But more than all of that, she is an Instagram influencer. She has over 170K followers and she has been incredibly successful in building a business off of IG. She shares about her staff, expanding her reach to other platforms, and much more.

    A Journey Into Food Blogging

    Maria was working as an accountant in the UK, but she was miserable.

    She knew she wanted to do something else but it wasn't until she was diagnosed with IBS after struggling with an eating disorder for 6 years (and she was thrown into a world of food rules and lists of do's and don'ts), that Maria decided to take things in her own hands.

    She created an Instagram account called Food By Maria to document for herself what she was eating. Soon, family and friends started to follow the account and the rest is history.

    Maria was not a professional photographer, she was inconsistent, and wondered at her lack of followers. She didn't want to go back to accounting; she wanted to make this her career.

    Once she had a real camera and dedicated herself to the account, her following grew in leaps and bounds.

    Instagram was much different back in 2015-2017. People who liked your food would repost it and other food bloggers would post it as well. The algorithm was different in the early days; it's much more difficult to grow an account these days as quickly as Maria did.

    When Maria launched her first site, it was lacking things like SEO, she wasn't creating the right recipes, she wasn't talking to her audience. Maria learned by experience, continuously exploring photography, and learning that she could hire things out.

    Building an Online Business Team

    Her videographer will come to wherever they are shooting for the day and video the recipes that Maria is creating for that session.

    As of right now, Maria has several team members. Raquelle is her marketing representative and helps with collaborations.

    Allisa helps with some blog posts, Maria's Pinterest account, and maintaining the overall aesthetic of the accounts.

    Vivian is an intern who does comments on Instagram. Eli does videography, as Maria mentioned.

    The team in New York consists of Barrow, they are the website developers. Kaitlyn is the designer from Pebble Creative.

    Chloe is a friend who comes over occasionally to help with food. There are photographers who will help me if I need my hands in a shot.

    Creating Diversified Streams of Income as a Food Blogger

    Maria makes an income from advertising brands on Instagram, but she hopes to move toward a more passive income, including more cookbook sales, more app sales and generating more revenue from the blog itself through ads or e-book sales.

    Ultimately, Instagram cannot be the sole income forever because Instagram is continuously changing. The goal for Food By Maria is to figure out which avenue is best for revenue and move from there.

    Food Collaborations on Instagram

    Brands find Maria through her Instagram or the contact feature on her blog.

    A client will reach out and give Maria an idea of what they are looking for. Maria's team then sends over a file of examples and videos and the negotiation begins.

    The process is the same if Maria reaches out to a brand first.

    Maria will send a direct message to the brand. She tells them why she wants to work with them, what she has to offer, and she asks for an appropriate email in marketing if the company is interested in discussing further.

    Maria says, "People will refer you if you make really good content and help them. The more you create, the more your name gets spread around."

    Promoting Brands on Instagram

    As we said earlier, Maria has 170k followers on Instagram.

    Clients will look at her photography, her follower count, and price range. If they are selling their product for a certain amount, it goes on Instagram. Some higher-end products go on the blog as well to get more views. Pinterest is always included because Maria puts all of her recipes on the site to gain more traction for herself.

    Lately, Maria has been working with some of the brands she loves the most on a long-term basis. She has prices set for twelve months, six months, and three months.

    Becoming An Influencer

    Maria did not start out as a photographer. She learned how to create her beautiful content through trial and error, learning from those who inspired her, watching YouTube videos, and lots of experimenting.

    Maria says that following people that inspire you is very important, because if they are growing and changing then you should want to grow and change as well. The only thing that is permanent is change.

    Now that Maria is an influencer herself, she doesn't focus on the number of her followers.

    Maria likes to focus on what she's passionate about which is creating beautiful content. Maria wants to show people that anyone can do what she has done on the platform.

    Some people are in chapter 20 of their career, and some people are in chapter 1. You have to start and trust that you can get to chapter 20 just like the person who is currently in chapter 20 did.

    Being Open About the Past

    Maria tries to find a way to share about her past with eating disorders almost every day, in a very down-to-earth way.

    She wants to encourage others that they too can push past the things they're struggling with.

    Even if you aren't struggling with an eating disorder specifically, Maria knows how it feels to be in the lowest place and have to work through that.

    Maria wants to inspire others to do whatever they want or need to.

    Starting a business, leaving an unhealthy relationship, overcoming a disorder, anything you want to do. She doesn't speak specifically about her eating disorder every day, but she does show people every day that change is possible, and they can come through the other side, better.

    Working Instagram as a Business

    Maria posts on Instagram anywhere from once or twice a day. She has one to three blog posts a week depending on paid collaborations versus the free content she has.

    Maria does stories on Instagram every day, usually the length depending on how much she wants to talk.

    Maria says that if you're engaged in your stories, people are going to be engaged in your feed.

    Maria thinks stories are more important because they are an opportunity to show your true colors. The feed on Maria's account is put together, edited, and matches her aesthetic.

    But in her stories, its a mix of, "Oh this girl has acne scars." "She's not wearing makeup."

    Stories are like the behind-the-scenes of the account.

    Inspiration For New Recipes

    Maria likes to get feedback from her audience about new recipes or look at her analytics to see which recipes are doing well on her blog. She is known for her savory comfort food, so she likes to create new recipes along that line.

    She goes to Pinterest for photography ideas or specific clients will want specific products advertised and she works with that. There is a lot of thinking that goes into what ingredients go well together, what looks good together, what your audience wants to see, etc.

    Maria knows that when she skips a step in the decision process, the end result won't be as good.

    You have to work through the process even if it seems pointless, in order to have good content, keep getting customers, and reach your audience successfully.

    Just Starting Out on Facebook

    Maria has never gotten into Facebook, but she knows it is important to her brand. It's something she would like to start exploring midyear.

    They will be relaunching the website and Maria would like to create a community on Facebook to go along with that.

    There are different audiences, different ways to share, and Maria can share different styles on content on Facebook.

    Time Scheduling

    Maria is on Instagram every day for around three hours.

    Maria sees Instagram as her job, the platform she is working on. She isn't on Instagram for three hours every day just scrolling her feed.

    Because it is her work, and one of her largest revenue streams, Maria has to spend at least that time on Instagram making that happen.

    Growing Your Instagram Followers with MiloTree

    Maria uses MiloTree to grow her followers, but she also has an assistant, Vivien, who does a lot of interacting on Instagram.

    Instagram is a platform built for communication. When your account grows, it's harder to interact with people you aren't already following, but that's vital for new people to see your content and grow your page.

    Vivien does a good job for Maria, but according to Instagram, if you want a large account to really do well, you need to do that sort of engaging for a couple of hours every day.

    If you're looking for more Instagram followers like Maria, MiloTree can help you do it faster and more easily than you are doing it now.

    But it can't help you unless you take the first step and add it to your site today. Head over to MiloTree.com. Sign up now and receive your first 30 days free.

    Sign up for MiloTree now and get your first 30 DAYS FREE!

    Maria's Advice for Other Food Bloggers

    Maria says that you need to make sure that you're using professional photography gear, like a good camera. That makes a huge difference.

    People eat with their eyes. You want it to look beautiful and well put together.

    Second, if you're starting to earn money and you can, you need to hire people who can help you.

    There are about two things you are amazing at, and you will need someone else to do the things they are great at for you. You need to focus on what you love to do and what you're good at.

    If you would like to get in touch with Maria, you can email Raquelle at hello@foodbymaria.com.

    You can find her Instagram or even more content on her blog. She also has a cookbook, Mindful Vegan Meals, for more recipes and to get a feel for the food she creates.

    Timestamp

    1:08 A Journey To Food Blogging

    6:55 Buiding a Team

    9:17 Creating Diversified Streams of Income

    10:40 Food Collaborations on Instagram

    16:14 Promoting Brands

    22:42 Becoming An Influencer

    29:19 Being Open About the Past

    30:47 Scheduling Content

    34:44 Inspiration For New Recipes

    37:41 Facebook

    38: 52 Time scheduling

    40:10 Growing Your Followers

    43:02 Maria's Advice

    Get Full Podcast Transcript Here

    #061: How to Make it in E-Commerce Today with Lars Hundley Mar 27, 2019
    Show notes

    If you're curious about diverse income streams, our guest expert this week, Lars Hundley, is perfect for you.

    He has an e-commerce business called Clean Air Gardening. He not only sells gardening products on his website, but also on Amazon. He's an e-commerce expert!

    We're going to discuss different avenues for selling online and what's going on with Amazon today.

    He also has two blogs. One is Gardening Channel and the other is Road Bike Rider.

    Lars has over 1 million followers on his gardening Facebook page and he is going to tell us how he thinks about Facebook, how he thinks about growing his businesses, the multiple income streams he has, and what it's like to be an Amazon seller today.

    Using MiloTree to Grow Facebook and Pinterest

    Lars has been using Milotree on his Gardening Channel for about two years now. He started using it in the beginning to grow his Facebook audience. Lars has 1.4 million followers, but when he started with Milotree it was closer to a million.

    But now Facebook doesn't have as wide a reach as it used to, so Lars now uses MiloTree to promote his Pinterest page instead. His Pinterest followers have grown as well, since using MiloTree.

    If you're looking for more followers, subscribers, and sales like Lars, MiloTree can help you do it faster and more easily than you are doing it now.

    But it can't help you unless you take the first step and add it to your site today. Head over to MiloTree.com. Sign up now and receive your first 30 days free.

    Sign up for MiloTree now and get your first 30 DAYS FREE!

    Using Pinterest as a Man

    For a long time, Lars believed that men didn't use Pinterest and that it was purely a female thing. He decided he was going to try it anyway.

    Lars bought a cycling website a few years back and built a Pinterest account for it. He created pins and posted them, and started to get regular traffic.

    Lars was surprised to find that men do in fact use Pinterest. When he visited Google analytics on the cycling site, it's around 50% men.

    Because most businesses aren't going to be active on Pinterest when they are targeting men, Lars has the advantage of an unknown audience.

    Beginnings of an Online Business

    Lars has been making a living online since 1998. The first two years he also had a day job, but since 2000, he's been completely self-employed.

    His day job is in e-commerce with Clean Air Gardening, that sells eco-friendly garden equipment.

    All Lars sold was push-style lawn mowers for the first two or three years.

    People would find his site through online search engines. At the time, he couldn't accept credit cards and he had to ship things UPS and COD. He had the mowers stored in his apartment, and when he got an order, he would drive to the UPS depot and send them COD. He would receive the check two weeks later.

    That's a scary sounding business model, isn't it?

    Selling on Amazon

    Lars sells things on Amazon, but his two businesses also compete with Amazon.

    To compete with Amazon, you either need a product that only you have access to, or you need to have strong customer support.

    More than half of all product searches begin on Amazon.

    Half of all searches are never going to find you because the buyer goes straight to Amazon, types in a product, and is led to a product that Amazon sells.

    For a long time, Lars refused to have anything to do with Amazon, and he made sure that none of his exclusive products were listed on the site.

    But after a financial crisis, his sales dropped off. He had products that weren't being sold. One of Lars's employees decided to list all of the extra products they had on Amazon to try and sell them, rather than scrap them.

    Within two years, they had sold $500K worth of inventory. That was when Lars decided he could work with Amazon.

    It is risky to be on just one platform and have all your eggs in that basket. You need to have a site that you own so you can leverage it to build a business.

    Lars has to sell his products on Amazon for the same price they are listed on his website.

    But for the most part, it is cheaper to sell on Amazon than pay to acquire an audience and customers for your site through ads on social media accounts, etc.

    Getting Attention on Pinterest

    If you are looking for free traffic today, Pinterest and Google are the places to go.

    Lars started his cycling Pinterest account less than a year ago. Now he gets several hundred visits per day from that Pinterest account.

    Pinterest can work very well, and as long as you have the basic concepts of SEO, it's very similar to SEO in Google.

    Lars focuses on a keyword rich description and a straightforward title. He makes his pin graphic more social media friendly and to contain a call to action.

    Growing a Facebook Following

    Facebook was really big for a time, but it no longer works for businesses like it once did. Lars says he remembers thinking that surely his reach with Facebook had to go away because it was just too easy.

    At first, Lars made a page called Vegetable Gardening and a page called Composting because those were the topics for his target audience. When pages were first invented, people liked pages because of the topics they were interested in.

    Lars created the pages, posted a few times, and then forgot about them.

    About four years ago, Lars glanced at his page, Vegetable Gardening, and it had around 80K followers. Lars thought the numbers were fake, that it must have been bots.

    So, he posted a link about gardening to see what would happen and it got a lot of engagement.

    Because so many people were engaging with it, Facebook was recommending it. His account grew hugely over a short period of time.

    A couple of years ago, when they changed all the rules, his page doesn't get as much engagement as it used to.

    Why Selling Products on Facebook Didn't Work

    People go to social media because they want to socialize, they do not want products being pushed on them. Facebook also throttles anything product related because they want people to use Facebook ads. For those reasons, Lars did not try to promote his business on Facebook.

    The same thing was true of his informational site. People would go there to learn, not buy products.

    Lars learned that he made more money selling ads on Gardening Channel than he did selling his own products. He made it into an advertising site and now it's a separate revenue stream for him.

    Managing Multiple Businesses

    With 2 websites, an e-commerce business, and a warehouse filled with products, how does Lars Lars manage to stay on top of it all?

    He actually uses it to his advantage that he has so much he can flip back and forth between. It works with his personality.

    All of the most successful people in life learn how to grab onto one thing and focus relentlessly on it but Lars would rather be semi-successful at a lot of things and be happy.

    He manages with the help of several employees, including his wife. Lars does more of the running of the business, not the shipping and handling.

    He spends the majority of his time writing content for his sites but is very adamant that he is not a workaholic. He's home by 5:00 every day.

    Traffic and Audience Interaction

    When Lars started his gardening channel, he wasn't making a profit, but he kept pressing forward and using different platforms until he had built an audience that was buying his products.

    With Gardening Channel, Lars doesn't even have his name on the site because he is not a certified Master Gardener. He manages it like a curator rather than a personal face on the site.

    Whereas with the cycling site, Lars feels confident to put his name on that.

    Moving Forward in Business

    Lars wants to continue to sell more exclusives on Amazon.

    That's why you have to work in other areas so you aren't in trouble if Amazon changes and suddenly you aren't important anymore. Amazon is just like any platform, where you are basically a sharecropper.

    Most Important Tool

    Lars doesn't use a lot of tools; he likes to do everything directly on the site himself.

    He does use Canva to make his Pinterest pins.

    It's better to try over and over and be mediocre than to never do it and always fail. You have to learn to be embarrassed if you're going to be a successful entrepreneur.

    How To Contact Lars

    You can find Lars on Facebook, Pinterest, or you can go directly to Gardening Channel.

    If you are a cyclist, you can go to roadbikerider.com.

    Podcast Timestamp
    • 3:10 Using Milotree to grow Facebook and Pinterest
    • 6:00 Using Pinterest as a man
    • 10:20 Beginnings of an online business
    • 14:09 Selling on Amazon
    • 25:24 Getting attention on Pinterest
    • 28:12 Growing a Facebook following
    • 33:00 Why selling products on FB didn't work
    • 36:34 Managing multiple businesses
    • 42:07 EBooks
    • 44:06 Traffic and audience interaction
    • 50:08 Opportunities in business
    • 55:25 Moving forward in business
    • 56:33 Most Important Tool
    Get Full Podcast Transcript Here

    Episode 060: How To Know When To Scale Your Business Mar 20, 2019
    Show notes

    As business owners, we are all looking to make a profit from our businesses. If you're going to spend hours, days, months, and even years trying to grow a business, you have to find a way to make it profitable.

    One of the best ways to make your business more profitable is to scale it. Scaling your business simply means that you find ways to make it grow. You produce more by outsourcing tasks that don't make money, so that you, as the business owner, can focus on those tasks that increase profits.

    This week, MiloTree community manager and my friend, Paula Rollo, and I are going to be discussing how to find ways to make money in your business. In particular, we will talk about how to find product-market fit.

    Product-market fit is when you find something that connects with your audience that they're willing to pay for.

    What Does It Mean to Scale Your Business?

    Scaling is a word that entrepreneurs use a lot, but it is rarely clearly defined.

    For the purposes of this conversation, we are going to define it as that moment in your business when you find product-market fit.

    Product-market fit simply means that what you are offering connects with your audience and they are willing to pay for it.

    The majority of your time is probably spent trying to find your product-market fit and testing to see if it works.

    When Should I Start Scaling my Business?

    You have a product but you don't know whether to start scaling your business. What do you do?

    You test your hypothesis.

    Let's say you've written an ebook and you want to see if it resonates with anyone.

    You could put up a landing page for your book, put a buy button on the landing page, and see if people click.

    If people are willing to buy it, then you know you have a good product.

    It's important to make sure that you're not just getting signals that your idea is working but that you're getting real information to confirm that people want it.

    This means you don't do anything just because your mom likes it.

    No matter what, you want to be sure that the signal is strong enough for you to start investing money and time confidently.

    Don't get discouraged if it takes a while to find your product-market fit.

    The Planning Stage of Scaling Your Business

    So you're ready to start scaling. What are your next steps?

    • Write down your goals. Remember, if you don't have a destination in mind, you'll end up nowhere every time.
    • Write down what you hope to accomplish. Do you want to sell a certain amount of books and become a full-time writer? Write it down.
    • Write down your hypothesis. What do you think will happen when you test your product?
    • Get started. You can build a website for super cheap these days, so get something up and start testing.
    • Get feedback. Your customers should be your co-creators. The more input they have, the more successful you will be. Create solutions. As your audience tells you their problems, create solutions for them. These are the products they want from you.
    Finding Flexibility in Your Business

    When we started Catch My Party, we were sure we understood teen girls. I mean, come on. I had been a teen girl!

    We thought teen girls would love to share photos of their parties.

    We hired developers and did it very cheaply as a side hustle. And when we opened, we had no audience.

    It turns out that teen girls weren't interested in a site where they could load their party pictures.

    It looked like the business was a disaster.

    Luckily, moms with Etsy shops started using the site.

    We had to be flexible and realize that our intended audience wasn't the right audience.

    We had an audience; it just wasn't the audience we thought we had built the site for.

    We had to learn a lesson about being flexible.

    You can always shut your audience down, but how will your business profit from that? You need to be able to be flexible about how others might take your ideas and your vision and use that to help themselves.

    Planning For Change in Your Business

    When you scale a business, you are preparing for change.

    Maybe you will change an ebook into a webinar and sell a course during that webinar to increase your revenue. Maybe you will take a piece of free content and expand on it to create something totally new that you can sell.

    The best steps when planning for change:
    • Plan in 6-month increments
    • Hold your plan loosely
    • Have a long-term vision/goal
    • Know your audience and their needs
    • Remain flexible

    Remember...

    The only thing that is consistent is change.

    If you have carefully cultivated your audience, if you know them, then you can continue to pinpoint ways to help them solve problems in new ways.

    As you grow and change, your business will also grow and change. Find an audience that will grow and change with you.

    Qualifications for Scaling Your Business

    Product-market fit is important because even if you don't know who's showing up for your product, but you see that your bank account is growing, you can still begin to scale your business.

    But if your product is not engaging your target audience, you shouldn't assume that more of that same audience will show up for what you're offering.

    I would use either the fact that your traffic is growing or people are paying for your product as evidence that you can begin to scale.

    Even if someone tells you how amazing they think your product is, if they won't back it with money, then it is not a product market fit.

    Pick Up the Phone

    I have been using short phone calls to people who use MiloTree to get ideas for what solutions will and won't work for other issues my audience is facing.

    We tend to have our own preconceived notions about things, but that doesn't mean we are right, especially if our ideas aren't working to build our business.

    People are happy to help you. If you call someone and ask if they're willing to look at something for you, most of the time they will say yes.

    Testing Your Product

    Many people will suggest you give your product away for free to get feedback.

    I do not recommend this when testing for product-market fit.

    The reason I don't suggest it is that people typically don't commit to anything if they haven't paid something for it.

    What you can do though is offer it for a steeply discounted price.

    Ask your buyers for feedback; what they liked, what was helpful to them, and what they would like to see changed.

    Again, this makes your audience feel like they are co-creating the product with you and they will be more invested in it.

    Are You Ready to Get Started?

    Let's sum up the process of scaling your business.

    • Connect first - figure out what problem you are solving
    • Test the product - find out if your solution works for your audience
    • Scale - hire a VA or someone who can take on parts of your business so that you can focus on product creation
    • Build - if you put $2 into a Facebook ad, you should be earning $3 back

    This takes time, patience, and money. You may lose money at the beginning of your scaling process.

    But be patient. As long as you are following the steps of writing down your goals, getting feedback, testing, and solving problems, you should just keep plugging away.

    Knowing How Long To Experiment

    A lot of knowing how long to keep going is just a feel for how it's going or how long you can stomach it.

    One thing I have learned is that if we get early traction, that's a signal that it could work.

    It is so important to know your audience. If you know them well, you will know fairly early on based on the feedback you receive whether or not they love your product.

    Check Your Assumptions

    When you are working on something new, be sure you don't have assumptions about how your audience will react.

    Once you've been past the testing stage and have gotten some feedback, your product will likely be a completely different product than what you started with.

    Remember how we talked about being flexible? Be willing to change your ideas and how you do things based on the feedback you get from your audience.

    Don't assume that scaling is going to be easy or require no effort. Scaling is a process.

    If your ideas don't work right off the bat, you are not alone. Everyone who has managed to build a successful business has had to go through the learning stages.

    If you have any questions, please email me because I would love to hear if you are currently scaling your business and how it's going for you! We'd love to take your questions and address them in a future episode.

    You can email me at jillian@milotree.com.

    Timestamp of Episode

    • 1:05 What Does It Mean to Scale Your Business?
    • 2:48 When Should I Start Scaling
    • 6:20 The Planning Stage of Scaling Your Business
    • 8:06 Finding Flexibility in Your Business
    • 13:33 Planning For Change
    • 19:12 Qualifications for Scaling
    • 21:25 Pick up the Phone
    • 27:35 Testing Your Product
    • 32:02 Are You Ready to Get Started?
    • 34:00 Knowing How Long To Experiment
    • 37:57 Check Your Assumptions
    If you're looking for more followers, subscribers, and sales, MiloTree can help you do it faster and more easily than you are doing it now.

    But it can't help you unless you take the first step and add it to your site today. Head over to MiloTree.com. Sign up now and receive your first 30 days free.

    Sign up for MiloTree now and get your first 30 DAYS FREE!

    Get Full Podcast Transcript Here

    #059: What You Need to Know NOW to Get More Traffic From Pinterest with Kate Ahl Mar 13, 2019
    Show notes

    In this post, we're delving into what you need to know NOW to get more traffic from Pinterest.

    What's Working Now with All of Pinterest's New Updates

    Pinterest comes out with updates and changes like any social media platform, such as Facebook or Instagram. The difference is that success on remains virtually the same even with changes because the foundation is never updated.

    If you are following good Pinterest strategies, such as…

    • Using Pinterest as a search engine
    • Focusing on your SEO
    • Correcting problems

    ...you should remain untouched by these changes.

    Pinterest always values good content. Be sure you are always adding valuable content to your boards and you will be good to go.

    If you use Pinterest for your business, then you have likely heard of our guest this week, Kate Ahl.

    Kate Ahl is the founder and owner of Simple Pin Media, a Pinterest management company.

    If you want to follow Kate and get to know more about her, check out her podcast and her Facebook group. This is her third time coming on our show and she keeps all of us up-to-date on all things Pinterest. Plus, she is one of the kindest people I know and I am delighted to have her on again.

    The Purpose of Pinterest

    People use Pinterest to plan for the future. If someone wants to ideas, they go to Pinterest first.

    Pinterest informs our decisions and gives us inspiration, and then we can take action when we are ready.

    Pinterest introduces us to companies and websites that offer what we're looking for.

    Using Tailwind's SmartLoop

    Have you heard of SmartLoop? It's the newest feature from Tailwind, the Pinterest scheduler.

    Tailwind is a Pinterest approved pin scheduler and it's really important to us because we use it to schedule all of our pins.

    Smart Loop is a feature used to set your pins to go out to particular boards on a particular schedule.

    Instead of manually scheduling which pins go out, to which boards and on what days, you just put the pins you would like to be dropped continually into your boards, and Smart Loop will do it on repeat.

    This is helpful, especially if you have large amounts of content because everything will be pinned, without you worrying about forgetting something.

    You can then focus on putting your new content out using the more traditional side of Tailwind.

    Pinterest Lifted the Maximum Pins Allowed

    Since Pinterest began, they had a maximum number of 200,000 pins per account.

    200,000 pins may seem like a lot, but for bloggers who have been on the platform for years and who release new content on a regular basis, it was all too easy to hit this threshold.

    Pinterest recently lifted the 200,000 pin threshold.

    Before they made this change, bloggers and entrepreneurs had to plan out how many pins to put out over a certain length of time in order to know when they hit the max allowed.

    How to Evaluate Your Pins

    Don't just do a pin dump for your Smart Loop cycle; be sure you evaluate the pins that you're adding. Organize and revisit to make sure your content is still fresh and adds value.

    Focus on what happens after people click away from Pinterest and visit your website.

    Make sure each pin takes the pinner to the right place on your site and that it's still worth keeping in your loop.

    Clean up your pins as you go.

    Everything you do on Pinterest should be with the goal to make it a good experience for your followers.

    Gaining Followers with Tailwind's SmartLoop

    I want to share a secret tip with you guys.

    Back in the day, when we had to stay under the maximum cap, we were pinning around sixty pins a day.

    Now that we've put these Smart Loops into play, we are pinning one hundred pins a day, and our traffic has gone up.

    Pinterest does change, so I am appreciating this boost right now while acknowledging that someday it may not work in our favor.

    However, since it is working in our favor right now, we will continue to take advantage of it.

    How to Set Up SmartLoops

    You can use your Smart Loops to repeat once a year or you can also set loops to keep going repeatedly. It's a nice feature that lets you customize the release of your loops.

    You will be able to get more followers by repinning high-quality pins, as well as posting new pins as you release new content.

    How to Grow Your Pinterest Followers

    Make sure that you use something like Milotree to grow your followers using Pinterest rules.

    Milotree will post your newest pins for you, and if they are high quality, and you have people interacting with them, it will signal to Pinterest to show that pin to more people.

    Pinterest wants:

    • High-quality pins
    • Relevant pins
    • Fresh pins
    Why SmartLoop Does Not Spam Your Pinterest Boards

    There is some concern over whether your account will be marked spam if you use a system like Smart Loops, but in reality, this is not a problem.

    Kate has been in touch with Pinterest and they have confirmed that using Smart Loop will not get you marked as spam.

    What you do need to think about though is making sure you have a good user experience. You don't want to be putting out the same pin three times a day with low quality. You do not want viewers to look at your profile and see the same pin one hundred times.

    But if you are peppering the same pin every once in a while onto different boards, that's totally fine.

    Be very intentional about your keywords and descriptions because Pinterest is using them to decide what to show to viewers based on what they search.

    Video on Pinterest

    Video was first rolled out for big companies to promote themselves. But now anyone can upload a video naturally.

    Kate's best video tips:

    • Less than a minute in length
    • 1:1 ratio (square)
    • Catchy enough to make them visit your site
    • Keywords in your descriptions
    • Upload pins to relevant boards

    On the Pinterest app, we're seeing that videos pop up closer to the top during a search. The videos that take up the entire width of your phone screen are paid for. You can only get those with a promoted pin campaign.

    How to Use Hashtags on Pinterest

    The key to hashtags is relevance. Pinterest is using hashtags as another type of search term.

    Be specific and intentional on how you use them.

    Do not use hashtags to replace keywords, but put your hashtags at the end as a bonus.

    As marketers, we see Pinterest through a different lens. We see it as a way to market our products and hook our readers.

    But our users are on the platform solely because they find it helpful.

    Sticking with one or two hashtags will help more than ten. You can take it slow and test different hashtags to see which works best for you. Pinterest has said to not go back and update your hashtags. It will not help in any way because they're using a chronological format.

    Using Pinterest Like Your Friends

    Ask people in your life who are not marketers how they use Pinterest and you'll learn a lot about user behavior.

    Even when I go onto Pinterest looking for ideas, to me it's a totally different platform than what I use when I'm working on my business.

    I use secret boards to keep my personal boards and my business boards disconnected from each other. It's kind of like I have two personalities on there.

    Commenting On Pins

    Pins with lots of comments are going to rank higher, and that's something we can think about as pinners. Pinterest encourages you to comment on things, but we don't think about that all the time as marketers.

    When people are commenting on your pins, you should respond and maybe direct them to your website for more content like the pins they're commenting and posting pictures on.

    As Kate commented on more pins, she began to notice that she was getting followers from the genre of those pins. People feel more inclined to follow you if they feel some kind of connection.

    Pinterest Communities

    It is very labor intensive for a business owner to entice people to leave a platform like Facebook that is already community centered and join a community on Pinterest which has much more of a loner vibe.

    It's also a lot of work to manage communities in two different places.

    For those reasons and others, Kate has decided not to use the communities feature on Pinterest.

    Pinterest throws out new ideas all the time to see if people will hop into it and enjoy using it.

    Just because I am not seeing the benefits of communities, it doesn't mean my audience isn't.

    Remember, Pinterest is there to serve the user, not the marketer.

    When Pinterest tries new features, it's because they are trying to find ways they can become more valuable to the user and how they can keep them on their platform longer.

    Kate's Course

    Kate created a course for SmartLoop called Tailwind Smart Loop Simplified.

    One of Tailwind's priorities is providing value to its customers. They want to be sure they aren't wasting their customers' time.

    Kate created a course that hit three pain points:

    • How to set up Smart Loop
    • How to use it properly
    • How to use it most effectively

    The course is set up so that people can be up and running confidently in about an hour and a half.

    They go into all the information you need to know about the different types of loops and how you can use them.

    Connect with Kate

    You can go to simplepinmedia.com to find Kate's podcast and newsletter.

    Guest Suggestions

    If you like our blog, or if you have any recommendations for guests we should have on the show, please reach out to me at jillian@milotree.com.

    And be sure to comment below and tell me your favorite Pinterest strategy! I love hearing from you.

    If you're looking for more followers, subscribers, and sales, MiloTree can help you do it faster and more easily than you are doing it now.

    But it can't help you unless you take the first step and add it to your site today. Head over to MiloTree.com. Sign up now and receive your first 30 days free.

    Sign up for MiloTree now and get your first 30 DAYS FREE!

    Interview Timestamps

    0:58 Pinterest Strategies for Changing Features

    3:35 The Purpose of Pinterest

    5:38 Using Smart Loop

    7:05 Lifting the Maximum Pins Threshold

    9:52 Evaluate Your Pins

    11:08 Gaining Followers with Smart Loop

    13:07 Setting Loops

    14:15 Growing your Followers

    18:00 Smart Loop Is Not Spam

    20:45 Video on Pinterest

    24:04 How to Use Hashtags on Pinterest

    29:02 Using Pinterest like Your Friends

    31:00 Commenting On Pins

    33:47 Pinterest Communities

    37:20 Kate's Course

    Get Full Podcast Transcript Here

    * Post may contain affiliate links. If you click and make a purchase, I might receive a small commission at no cost to you.*


    #58: How to Overcome Burnout as an Entrepreneur with Jason Zook Mar 06, 2019
    Show notes

    If you're interested in how to overcome burnout as an entrepreneur, this post is for you. Most people outside of the online world have little understanding of what being an entrepreneur entails. Sharing with your friends or even family that you're struggling with blogger burnout may not bring much relief. It's not that our people don't want to help us; they simply don't know how. Most folks have never spent months or years trying to get a business off the ground. They don't understand the pressures of building a business and what it requires of you day after day and year after year. And so they simply can't offer any solutions to the all-too-common struggles of entrepreneur burnout. This is a topic that's near and dear to my heart. My husband, David, and I have built 2 businesses from scratch, so we know what it means to face the daily slog of a mile-long to-do list and too few hours in the day to get it all done. That's why I am so excited about my guest on today's episode of The Blogger Genius Podcast, Jason Zook. Jason Zook has started some of the most unique businesses I have seen. He and his wife Caroline have a membership site for client-based business owners who want to begin developing and selling digital products but not burn out while doing it. Jason has some interesting thoughts about when enough is enough in your business. If you suffer from blogger burnout, entrepreneur burnout, etc., his method will help you set new guidelines and reshape the way you think about your business. I think you will find him incredibly inspiring. How The Purple Cow Changed Things Jason began his entrepreneurial journey in 2007, with no background in the sphere, not even a lemonade stand as a child. He had a normal 9-5 job as a graphic designer for three years after graduating college. But one day he looked around and realized how blah his existence was. He felt that he was surrounded by beige, literally and metaphorically. Then one day, a book, The Purple Cow, landed on his desk. That book helped Jason see himself in a new light and propelled him to make the leap to something new. He began his own design company with a friend, and they grew that company over the next two years. In 2008, he was standing in his closet when he realized that he was promoting businesses just by wearing shirts with their logos on them. At that time, social media was only just beginning to emerge and Jason saw an opportunity to use that platform in new ways. He created a project called, I Wear Your Shirt. For one year, he was going to charge small businesses to wear their shirts and promote them on social media. It was not an easy road to pursue, but he knew he wanted to do something unique. That project went on for five years, and although he ended up with debt in the end, he will forever have the lessons he learned from that time. All the time, people are having those ideas that make you say, "Why didn't I think of that?" Jason did the same with his tee shirt project. Even though it ended in 2013, his project still gets fresh traction because of its bizarre nature. Learning Through The Challenges Not knowing how to run a business perfectly, the unusual charging structure for the project, and taking on too much growth too quickly made it hard for the business to stay afloat. Jason says that he was focused on growth and success the way he saw it playing out for others. The problem is that what works for others doesn't always fit your particular business. Without knowing how to manage the day to day of expenses and revenues, Jason was getting deeper and deeper into a hole. It sounds silly to say that he didn't think about how the business would pay for itself, but no one gets taught this in a way that is applicable to entrepreneurs. Jason helps many entrepreneurs work through problems they have keeping their businesses afloat. Business classes are not focused on entrepreneurial business. Without knowing what things to look out for, it's easy to get swamped before you know it. Jason had several credit cards, he owed family money, and when he realized he was over $100K in debt, he made the decision to throw in the towel. He worked tirelessly for five years and ultimately, the entrepreneurial burnout he faced forced him to take a break and reevaluate what he was doing. How to Know When to Quit Being an Entrepreneur Jason's business with his wife is the climax of all they have learned throughout their business careers. He says that it all boils down to knowing who you are. Are you an entrepreneur? Are you cut out for that kind of life? 9-5 jobs are very straightforward. You have a set path that you follow daily. Entrepreneurs do not have that safety net. You are going to have unknown expenses; your path might change from what you originally planned. If you think you want to start a business, you need to know a few things going in. The first is related to the choices you need to make. You have two choices. One, you can give yourself a cap on how long you can stick with your idea. You might have enough savings to get you through six months or you might be willing to go a couple of months incurring debt. Choice #1 is to give yourself an end date. Decide to stick with your project for say, one year. At the end of the one year period, you have to reevaluate on whether you can keep going. Choice #2 is that you have to know at what point you will decide to stop with the project and move on for your own good and your family's good. You need to cut your losses at some point. So if you see your business isn't heading in a positive way anymore, it's time to cut your losses and move on to something else. When Failure Is What You Need as an Entrepreneur Jason struggled with feelings of failure until he read Ryan Holiday's book, The Obstacle Is The Way. He learned that the business failing is what needed to happen for him to learn lessons about business, entrepreneurial experiences, work-life balance, and debt. If he hadn't stopped when he was $100K in debt, he may have gone on until he was $1M in debt. That $100K became a boulder he had to get around, but it helped give him a better focus on budgeting. When something doesn't happen the way you think it will or a project fails, it's your chance to reframe your thinking to, "This is an opportunity for me to get better and learn something." Outsourcing Your Weaknesses as a Blogger It is hard work to be an entrepreneur. You have to make sure you hit every area of your business to make it grow and become better. For some of us, it's worth it. But you have to know if you want it and how badly you want it. For Jason, paperwork is a weakness. He would rather clean house than do paperwork. So it is worth it for him to hire a bookkeeper to do that. Focus on where you might need to bring in strength from outside in the areas you lack it. Jason encourages entrepreneurs to find the three things they absolutely hate to do and then see if they can outsource them for under a couple of hundred dollars a month. Doing this one small thing will free up your time and your energy, including your mental energy. *Here at Milo Tree, I tell people to figure out what you make an hour, and if you can outsource a few jobs for less money than you make an hour, you should do it. Some things are more expensive, but freeing up your time and releasing yourself from a task you despise is worth it. If a job is holding you back and hindering your business growth, you need to outsource it. I go to UpWork and I hire people for a specific project. If we work well together, we can do more projects in the future. I have met so many wonderful people just by doing that. How Much Is Enough? The media has glamorized having lots of employees but in reality, it is stressful. Jason learned from his failed business that he doesn't need to bring on help just for the sake of bringing on help. You have to put yourself in the mindset of asking, "How much is enough?" Jason and his wife ask themselves this question to ground themselves. How much money does a business need? Not how much money is a glamorous number, but how much would you really need to survive? Break down why you want the number that you're going after. Jason has an MMM number, "Monthly Minimum Magic" number. That would be the money it takes to survive and run your business. No matter what, you want to make that. Then you can pick your "Enough Number", the one that gives you all that you need. This is the number that provides abundance, the number that makes you feel like all the work you put in is worth it. If you can pick a number, you will free yourself from having goals that are unattainable and discouraging because they are too big. Minimalism is everywhere now. People are starting to embrace the idea that enough is enough. Reaching your number may take time, but it will be achievable if it's not some pie in the sky arbitrary number. Taking Control of Your Perspective Instead of focusing on things that you believe will make you good enough, like an annual income, focus on how far you've come. Focus on how much you've learned. You can celebrate the small victories and not put all your hopes of happiness in future accomplishments. When you're stressed and overwhelmed, you can take a moment to realize how far you've come and how your hard work is paying off. Jason says he is, "Walking a business, not running a business". He and his wife got tired of always feeling like a hamster on a wheel, running with no end. All of this constant running, from emails to calls to meetings to social media to more emails...this is what leads to entrepreneurial burnout. Why can't we just slow down to a walking pace? We don't have to run all the time. It's okay to slow down sometimes. Sometimes you have to run to get started, run to a place where you can walk, but if you're thinking about what you would like to achieve, once you hit that, you can give yourself the freedom to rest more. The Concept of Time Profitability In business, it's easy to understand cash profitability but we don't think of time as something that offers profitability. If you have certain goals, are you willing to be time poor while you're pushing yourself to reach those goals? Even if your business makes less money than you think it should, are you getting more time? Are you able to enjoy an easier schedule while still making enough? Jason likes to challenge the idea that money is the only profit you should think about in your life. Most people have to learn their lessons themselves. You might get to a certain point and realize your time isn't as profitable as it could be. Do you have a tendency to always think that you're falling short in what you do? We have to overcome those ideas of what's normal for us so that we can go at our own pace, enjoy the moments in life as they come, and not feel burdened to always be running. No season in life will last forever. It's important to make sure that you have a balance so you don't miss out on life while you are building your business. Jason likes to ask, "What is it all for?" He knows that he cannot sacrifice the now in the hopes that when he hits his goals someday, that will fulfill him and make him happy. Your problems aren't going to go away if your business succeeds; you're going to have more of them. If you pursue more than what your enough number is, what are you going to have to sacrifice to get there? Is that money profit greater than your time or peace profit? Jason identified what was important in his life, and now he can work through the stress of running a business, because of the life he now gets to live. A life without burnout and without regrets. How to Know When You've Made It as an Entrepreneur Jason was able to identify when he felt that he had "made it" because he wasn't constrained by what society said success is. He has what he wants and he is happy to have it. When you are able to identify the things you want from life and what is enough, you can be content, knowing you have gotten what you desire. As an entrepreneur, you not only need to manage the books but you need to manage your own brain. You need to manage the stories you tell yourself. You can tell yourself when you've made it and that's okay. You don't have to keep grinding forever and forever. You can have enough and be happy in the life you want. The finish line is whatever you want it to be. Overcoming Burnout as a Blogger Jason definitely struggled with burnout after the completion of his I Wear Your Shirt project. He had filmed himself almost every single day for 1,600 days straight. This was before Youtube stars and daily vloggers were really a thing. For 4 years after the business ended, he couldn't stand to look at a camera. Anyone who's gone through burnout knows that the only thing that heals it is time. You need space away from the things that burned you out so you can come back to it. To handle the burnout, you can set parameters to help you do the things you need to do. More relaxed schedules and less comparison are some of the things you can put into effect so that you won't feel soul-sick while working. Jason has created a six-month program called, Build Without Burnout Academy, to help people who want to create a digital product of some kind. This program is releasing in March of 2019. It takes a lot to get something up and running and making revenue, and Jason helps with doing all of that while keeping the burnout away. His method, based on his experiences, helps you set goals you can achieve, take your time doing it, and not hate every second of it. It is very important that you don't get burned out building a business that you are then going to have to keep up and running for years. There Is No Magic Bullet to Growing Your Online Business We tend to buy into the idea that a quick fix is all we need to be making millions of dollars. What happens when that doesn't happen? We hit burnout. It is so important to have realistic goals, visions, an idea of what you will have to sacrifice, and how long it might take. You have to be willing to not sacrifice yourself and your life on the altar and grow your business in a way that you will be happy with. There is no magic bullet for success. It's a day in and day out grind. But you get to decide what that looks like for you and how you can make it fit the life you want to be living. You can learn more about Jason and Caroline and listen to their podcast on WanderingAimfully.com. Jason Zook is on Twitter and Instagram as well. Jason would love to connect with anyone who is ready to build a business they can enjoy running while living the life they want to live. TIMESTAMP Intro 1:00 How A Purple Cow Changed Things 6:05 Learning Through The Challenges 10:34 How to Know When to Quit 13:08 When Failure Is What You Need 16:00 Outsourcing Your Weaknesses 20:30 How Much Is Enough 24:00 Taking Control of Your Perspective 26:58 Time Profitability 32:02 How To Know When You've Made It 38:13 Overcoming Burnout If you're looking for more followers, subscribers, and sales, MiloTree can help you do it faster and more easily than you are doing it now. But it can't help you unless you take the first step and add it to your site today. Head over to MiloTree.com. Sign up now and receive your first 30 days free. Sign up for MiloTree now and get your first 30 DAYS FREE! Get full podcast transcript here * Post may contain affiliate links. If you click and make a purchase, I might receive a small commission at no cost to you.*

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    #057: Why Linkedin Is The New Facebook With Deepak Shukla Feb 27, 2019
    Show notes

    Welcome to episode 57 of The Blogger Genius Podcast. Today, Deepak Shukla, our SEO expert, is back on the show talking about why LinkedIn is the new Facebook, especially if you're looking for a social platform to grow your business. We talk about how it's a great way to make business connections (people actually open their LinkedIn emails), to get your content seen by lots of people (it's like the old Facebook feed), and to find podcasts to get interviewed on. If you think LinkedIn is not the right platform for your business, you need to listen to this episode because I think you'll be pleasantly surprised at this new opportunity. Resources: Jillian Tohber Leslie on LinkedIn Deepak Shukla on LinkedIn MiloTree Pearl Lemon Catch My Party LinkedIn Sales Navigator Alt Summit Transcript: Why Linkedin Is The New Facebook With Deepak Shukla Host 0:04 Welcome to The Blogger Genius Podcast brought to you by MiloTree. Here's your host, Jillian Leslie. Jillian Leslie 0:10 Hey, guys. Welcome back to The Blogger Genius This is Episode 57. Wow! Reach out to me if you use an email pop-up and MiloTree at the same time! Before I launch into today's episode with my guest Deepak Shukla, I wanted to ask those of you who are using both MiloTree and a different pop-up solution on your blog at the same time, because we are rebuilding our email pop-up, and we have some cool ideas. But I wanted to run them by you and I wanted to talk to you about your strategy. If you could reach out to me at jililan@Milotree.com, I would love to pick your brain. Maybe we could even, I don't know, get on a call. Okay, I want to launch into today's episode. It is with Deepak, my friend. And we are talking about a really interesting concept, which is how to use LinkedIn to grow your business. Deepak, welcome back to the show for podcast #3. Deepak Shukla 1:09 Hey, Jillian. Yeah, absolutely. Three's the charm, they say. Thank you. I'm really happy to be here. Jillian Leslie 1:15 Oh, yeah. We were talking again, because we're working together, and we are talking about a topic, LinkedIn. and I said we should record this as another episode. So, here we are. Deepak Shukla 1:27 Absolutely. Hey! Jillian Leslie 1:29 So first, I wanted to talk about, so we've been working together now for two and a half months and I wanted to do a recap on how it's going and what we're doing and how you see it, and how we see it, that kind of thing. Deepak Shukla 1:43 Absolutely. Absolutely. I think it's a really good topic to explore for your, your audience. So yeah, we're coming up to the 2 1/2 month mark. And I think that one of the really interesting things that's come out of the process is, what we're in the process of doing now as we've discussed, is almost doing some refining. So my aim when I came in was to clear up any kind of technical problems that we saw as to the HTML, if there were any broken links, whether internally or links that were going out externally that were broken, doing things that we could do to improve any of the kind of meta text and data on site. As well as, of course, building some fresh links that were industry relevant and continuing in that fashion for your site. And over the way... we started, so we're 2 1/2 months in, well it's 20th of Jan. So what's been really nice to see is that, you know, if you plug MiloTree into, for example, just an external tracker of showing kind of your organic keywords. As of November 2018, you are ranking for 108 total keywords. And we're now, what Jan, and it says there's now a total of 100, sorry, 207 keywords. There's actually been a kind of especially at the long tail, there's been a significant expansion of the number of keywords that you're ranking for. And certainly, there's some additional ones that come up now into the top 10. And I think this was some of the data that we were, of course, discussing on our last call, because now what makes sense, and this is sometimes typical of what happens is that we see a bump in keywords and the amount of keywords. We're not yet seeing that correspond in terms of, okay, is there a corresponding bump in terms of revenue. And what happens at this stage is we've just discussed as well. Let's take a look at the keywords we're ranking for and there's a bunch of them, the external tracker fixed up 207, which internally means like if you look via Google Search Console, this is, how many is it, 1400 and 90, in fact, actually 1400 and 90 as of today. So what, you know, we went through, of course, and this is where, you know, you can probably tell your audience about our conversation. It was where we looked at it and started kind of narrowing and refining, so then we can look across the keywords and think, well, what are the key words that are most commercially meaningful from the ones that we're already ranking for. Jillian Leslie 4:14 Exactly. So we looked at it and said there are certain keywords where it's great that we've gone up, but they're not specifically relevant to somebody who is looking to grow their Instagram and wants a pop- up and has a website, and all of the different things that need to be lined up for somebody to purchase our product. Deepak Shukla 4:34 Yeah, absolutely. Jillian Leslie 4:37 So we went through. David and I did, and we said, "Okay, what are the most relevant keywords for us?" and send them back to you. And now we're hoping to grow those to really get traction under those because, you know, we blog about a whole host of topics. And while they're relevant, they might not be super relevant for somebody. Now what we're looking for are people who want to buy, people who have a specific problem that we can solve that problem. Deepak Shukla 5:12 Yeah, absolutely. Absolutely. It makes complete sense. And what typically happens is when you run, let's call it, fixes or maintenance from a technical perspective as well as building initial links, there is in this case, you know, kind of a surge of what could be considered to be the low-hanging fruit or words at the long tail that you begin to rank fo. And then it's a case of, as you said, it's digging into that, as you and David have done and saying, Okay, great, these are the keywords that, you know, we're ranking for overall. What can we do, or rather, you just give us the information, let's do it right. Let's narrow the things down even further still and see what makes most commercial sense. Because what will happen often, to anticipate what someone might be thinking in the audience, is that, well Deepak, you have the original set of keywords and you start kind of ranking or rather focusing on those. But when you, for example, take a sample set of even, let's just say, 10 keywords, in actuality, if they have a search volume of let's just say 100 to 300 to 500, there'll be all of the kind of long tail keywords around it, that, you know, targeting that keyword will help. But also, there'll be other keywords you already ranked for, at some level. So in fixing technical problems and beginning to build kind of links to your site, it will have an overall net effect across a lot of the keywords that you actually, you know, already rank on Google for. And so what that means is, in improving one thing, you may end up improving something that's slightly to the right or left side of it a lot more and then you begin to adjust once you see, okay, Google is responding really well to these things and now let's kind of target and drill further still. Jillian Leslie 6:53 Right, so let's steer the ship in this direction. Deepak Shukla 6:56 Yeah, exactly. Exactly. What are the opportunities as a blogger on LinkedIn? Jillian Leslie 6:58 Exactly. And then we started talking about LinkedIn. And I was saying that I am, of course, on LinkedIn but I don't think of my LinkedIn profile as a direct way to grow MiloTree. And you said, "Ooh," like there's there's an opportunity there. So on my LinkedIn, for example, I have my education and my background, and I am linked to, you know, because of my background, I have links to lots of people who are big in Silicon Valley and stuff like that, but they're not exactly relevant to my customers and to people who, let's say, would be reading our blog. So I've kept it somewhat siloed, and you said that that's a missed opportunity. And so we started to think about this from the perspective of our customers, our users and to say, is there an opportunity on LinkedIn that we are all missing as publishers, as, you know, mompreneurs, as food bloggers, as what, you know, small shop owners. And you said, "Ooh, there is an opportunity here on LinkedIn." And I was just thinking about this, as we press 'record,' which is -- and Deepak, I want your feedback on this -- as entrepreneurs, we're always looking for where the opportunity is, And say, in the beginning, the opportunity was on Facebook. Back in the day when you would post something and it would show to all of your followers. And guess what, that's dried up. Now, you want to reach people, you've got to pay for it. Facebook is going through a lot of changes. Facebook's not the place where... and also ads on Facebook have become very expensive. It used to be that was the opportunity. You get in on Facebook and then even putting money behind stuff and all of a sudden you'd see this huge return. And that's not necessarily there. An opportunity that I think we as predominantly women entrepreneurs saw, especially as publishers/creators was Pinterest. That to us, like men weren't on Pinterest. Businesses weren't really unless they were like food brands and stuff, they weren't really on Pinterest. And Pinterest for us has been this huge opportunity both for Catch My Party and MiloTree. And I think what you and I are are circling in on, is maybe there's an opportunity for bloggers, small business owners, female entrepreneurs on LinkedIn because we're not yet there. Deepak Shukla 9:42 Yeah. Jillian Leslie 9:43 Did that make sense? Deepak Shukla 9:44 It does. It makes complete sense. I think that, you know, let's step back a second. LinkedIn has changed dramatically as a platform. It has become a lot more social because they're pushing video as, you know, Facebook Call with Facebook Watch, they're attempting to compete with YouTube. The world's kind of accepting that video is almost here and video is here to stay. So what that means is that LinkedIn has become now more socially driven. It's attracting a lot more people that are entrepreneurs, mompreneurs. It's attracting a lot of people that are building, you know, independent to small to medium to big businesses. And they're talking a lot more about this personal stories, about their journey, about, you know, everything that relates to kind of what they're doing within the world. And it's almost in some respects, being a lot like Facebook was, but maybe five to seven years ago, where you post a status update, you post some content, it would get, you know, a decent amount of reach. That same thing. And that might be the best kind of, number one, you know, avenue for some of your audience to understand that that opportunity that we used to see on Facebook is definitely a lot more prevalent on LinkedIn. Whereas Facebook, everybody uses this term. It's 'pay to play'. You know, you have to spend money to get your content seen. That's not the case on LinkedIn. Can you get a lot of reach on LinkedIn? If you write good content and you do simple things, such as tagging people, you know, I see it still happen. Tagging people that, you know, all your friends are tagging people that have liked your last status updates or tagging people that, you know, individually commented, you can get a really, really decent amount of reach. That's, you know, something that's really big. And this is where it gets really interesting, is in terms of, you know, what LinkedIn is, of course, LinkedIn is probably the most powerful business, individual business person directory in the world. And a lot of people don't really think of how much data LinkedIn actually holds, you know. If I want to find an individual that is a blogger who, you know, is producing content, I can find that person for free on LinkedIn. Whereas there's no real easy way to do that on any other platform, unless you want to pay for the privilege. And you can directly send them a message. So when we think about, of course, now, all of your actual audience and, you know, they've got, you know, perhaps, you know, a fashion site, or maybe there's a cooking site, or maybe you've got an opportunity. For example, you know, I was looking. You've got an opportunity, number one, to use LinkedIn to search literally. If you search for the keyword 'mompreneur', then you have around 900 results come up. If you search for the word... let's have a look now because I've got it here in the background. I just want to check. If you search for the word 'solopreneur', then you have several hundred results come up. And this is the part that we, you know, that we originally made reference to. If you search for the word 'podcast', you have 9721 results come up. How to get on other people's podcasts using LinkedIn Jillian Leslie 13:15 Wow. Because that's one thing that I want to do is while I have a podcast, I want to be on other people's podcasts that are relevant. I want to be introduced to other people's audiences to provide value, stuff that I know that hopefully can help them. But that also helps me, you know, grow and get a bigger audience and hopefully connect with like-minded people. Deepak Shukla 13:43 Absolutely, absolutely. Jillian, podcasts are really still at the very, very early stages of their growth, right? If video is now, businesses aren't really savvy to the idea of podcasts I think being now. You know, a company would much sooner do video before they do audio. And what's really interesting is, is that, you know, podcasts are on a huge growth swing. It's still very, very early days. Which means that what we're seeing is an abundance of podcast creators who are actually hungry for people to share their story on their podcast. Jillian Leslie 14:18 Definitely. When somebody reaches out to me with an interesting story, I immediately go "Please come on my show. I want to hear it, I want to share it. And I want to learn from you," that kind of thing. Okay. And let's talk about this, which is, I do think it is a great strategy to try to get onto people's podcasts, especially in your niche. Deepak Shukla 14:31 Yep. So, you know, using LinkedIn Sales Navigator. LinkedIn Sales Navigator is just really simply like it's like an Amazon search with additional filters. So for cost of, you know, perhaps $70 to $80 per month. And, you know, LinkedIn Sales Navigator offer a free trial for the first 30 days, right? So you have the opportunity to run keyword searches. So you can run something such as, you know, simple as, you know, podcast in someone's title. So I ran the search 'podcast' in title. What that means is that anybody who uses the word 'podcast' in their actual title will come up in search. Now that's the search gave me 9721 results. Jillian Leslie 15:29 Wow. Right. So I don't know what is Sales Navigator. So it's a service and therefore you can search? Deepak Shukla 15:30 So that means there's potentially 9000. And let's as…

    Full show notes at the publisher

    #055: How to Design and Manufacture a Product with Nicole Ketchum Feb 13, 2019
    Show notes

    Welcome to episode 55 of The Blogger Genius Podcast. Today my guest is Nicole Ketchum, the designer behind the acrylic chandelier craze. In this episode we talk about how to design and manufacture a product in China. We discuss what it takes to get the word out about your new product, especially one in a brand new category, what common mistakes entrepreneurs make when designing a physical product, what it's like to have to take out a loan to fund your inventory and so much more. If you've ever dreamt of building and designing your own product, this is the episode for you! Resources: MiloTree Chandelier by NK Oh Joy Amy Atlas Warby Parker Away Luggage Everlane Planoly Glowforge AltSummit Transcript: How to Design and Manufacture a Product with Nicole Ketchum Host 0:03 Welcome to The Blogger Genius Podcast, brought to you by MiloTree. Here's your host, Jillian Leslie. Build your Shopify sales with MiloTree Jillian Leslie 0:11 Hi, welcome back to The Blogger Genius Podcast. The response to our new Shopify popup has been terrific. If you have a Shopify store, definitely go try it. Try our popup on your blog to get people to shop on your store. If you have a friend and know somebody who has a Shopify store who could benefit from it, please tell them about it. It's all part of your subscription and it takes, gosh, less than a minute to set up. All you do is just put your Shopify URL into the box and the popup will have your most recent products show up on it. And as you know, MiloTree is the easiest way to grow your social media followers, your email list. Head to MiloTree.com, sign up and get your first 30 days free. Today, I am interviewing Nicole Ketchum. And she is one of the first people I've interviewed who has built a physical good, a real product that she sells. She sells these beautiful chandeliers, you'll hear all about it. She is incredibly honest with her journey. If you are thinking of creating a physical good, you definitely want to listen to this. And even if you're not, I think her story is incredibly interesting and insightful. So without further ado, here is Nicole Ketchum. Nicole, welcome to the show. Nicole Ketchum 1:47 Thank you for letting me be here. Jillian Leslie 1:48 Oh, wow. So we met because you reached out to me about coaching probably a year ago. Nicole Ketchum 1:57 Yes, yes. And it was a great call. You helped me in so many ways. Jillian Leslie 2:02 Oh, I'm so glad. I'm so glad. And I think it's really cool because you are one of the first people that I am talking to on the podcast about creating a physical product. And so can you tell like what your product is and and how you got started? And, you know, I'm sure my audience will go and check it out. Creating and selling a physical product Nicole Ketchum 2:24 Yes. So I design acrylic chandeliers. That's the medium I currently work in. And I had the idea in late 2011 and spent two years researching the idea that I had before pulling the trigger. I made a prototype in late 2013 and threw together a website and crossed my fingers and launched, and four years later, here I am. Jillian Leslie 2:58 Okay, first of all, what is an acrylic chandelier? Nicole Ketchum 3:02 So basically, we created a design where two pieces get cut by a laser cutter and then there are slots on each of the pieces of the chandelier. And you take the two pieces and you slap them together. They have holes at the top where you put two S hooks and you can hang it anywhere. And you can hang it with chandelier chains that you can get at like Home Depot or Lowes. Or even fishing wire. They're very lightweight, which I've said a lot but actually people still ask me quite frequently, and they're only three pounds. Jillian Leslie 3:42 Okay. And they don't light. They're decorative. Nicole Ketchum 3:46 They're decorative and it's a new concept. I apparently designed a product that didn't exist. Jillian Leslie 3:52 Okay. Nicole Ketchum 3:54 So that's very exciting but it's also been a learning curve. And they're perfect because acrylic is basically plastic, and it can go inside or outside. It can go below 20 degrees. It can be in hot weather. You can put it up anywhere that you can hang. They're perfect for weddings and parties. Jillian Leslie 4:15 Exactly. That was my next question, which is, what is the use case? Where do people use them? Nicole Ketchum 4:20 People use them for parties, events, weddings. I use them in my child's play room. They can go over a bathtub, they can go over a bed or a nursery. Jillian Leslie 4:36 I was gonna say I'd like to put one in my daughter's room. Nicole Ketchum 4:39 Yes, I have one hanging over my daughter's bed. Jillian Leslie 4:43 Okay. And your background though, is in product design. Right? Nicole Ketchum 4:48 No, actually I went to school a long time ago for English and then I worked in marketing and graphic design. Jillian Leslie 4:54 Graphic design, okay. Nicole Ketchum 4:55 Yeah, for a very long time. But it was more like corporate design. So my fantasies were I wanted to design wallpaper and home goods. And in reality, I was designing annual reports. But I eventually started to make that leap on my own and I eventually transitioned into surface design and I was designing patterns for stores. And it still didn't feel like it was enough for me. And I interviewed for Michaels Corporate a long time ago in 2011, when my husband and I had lost our jobs from the fallout from 2008. And they had challenged me. It was between myself and another designer come up with something for Halloween that's modern and that people can use. And for myself, I've always wanted to have a really fun chandelier for Halloween that I could just throw over a table. I always lived in apartments when I was younger, you know, there's no outlets and places. So that was the idea I had and I was going to do a foam core. And my husband who is a designer as well, he said, "Why don't you do acrylic?" So I designed a raven and moon chandelier for Michaels Corporate along with competing the patterns that they could use for journals. And I presented it to them and I believe they must have been on the cusp of transitioning from where they were to where they are now, and they said I was too modern. I thought that was really interesting because I know I would fit now. Jillian Leslie 6:35 Yes! Nicole Ketchum 6:36 Yeah. But back then, I thought it was still a great idea and I couldn't get it out of my head. Designing a product in AutoCAD So I spent every weekend just researching, talking to people, going to stores and eventually harassed my husband into going to his office on weekends and working in AutoCAD to come up with the two lines that I have currently, which is the octopus and the fancy. Jillian Leslie 7:04 Okay. And what is AutoCAD just for the people who don't know. Nicole Ketchum 7:07 it is a computer-based software that allows you to design in 3D. And that is not my foray. I was able to sketch the idea but he took it and made it real. And then I think we must have done that for six months straight and eventually pulled the trigger and ordered a prototype through a company that I found on the internet. Then we got to see in real-time how that worked. Jillian Leslie 7:38 Okay. And was this a company in China? Was it here in the United States? Nicole Ketchum 7:42 It's in Las Vegas. They're such a great company. I worked with them when we made our Disney chandeliers. So then we realized that we had a product that actually worked and so I ordered two prototypes -- one for the octopus and one for the fancy. Then I basically, when I totally believed this and I push it all the time, it's fake it till you make it. Jillian Leslie 8:06 I love that. Nicole Ketchum 8:07 I changed the colors in Photoshop and pretended that I had a full catalog. Jillian Leslie 8:11 I love it. Love it. Love it. Nicole Ketchum 8:14 I didn't tell anybody. But I was like, whatever, what's going to happen? And nobody ever found out and people started ordering. I mean, of course, I changed the colors to reflect whatever the Las Vegas company had and then I would get an order and then I would place the order with them. And it was both time consuming and very expensive, but it was perfect for me to just start to see who my customer base was, who was ordering my product and what they were using it for. And that was really fascinating. Jillian Leslie 8:48 So what was your assumption going in? And then what did you start to learn based on what your customers were ordering? Nicole Ketchum 8:57 My assumption was that they were going to be like me, where they were just going to use it for maybe a holiday and it took on a life of its own. Getting your first order of a product you design My very first order was from Nordstrom for a party and they used it on the table. They didn't even hang it. And I was shocked and delighted, and I even asked them. They said that they were just perfect centerpieces. I was like "Oh, okay." It's not what I designed it for, but that's awesome. And then I noticed that party stylists, event planners, they got it immediately. I didn't have to explain to them at all. And I did have to explain to like the average person at home that was just looking at home decor. So I noticed there was just that interesting correlation and also a disconnect happening between where I thought they were going and where they were actually going. Jillian Leslie 9:55 Right. So it seems like more sophisticated designer-y people got it. Nicole Ketchum 10:00 Yes. Jillian Leslie 10:00 And moms might have needed more education. Is that true? Nicole Ketchum 10:04 Yes. Because they don't have lights. There is that learning curve. "What do you mean they don't have lights?" "Well, what do you do with it?" Whereas the party stylists and event planners were like, "Oh, yeah, I'm just gonna put this over a dessert table. Jillian Leslie 10:19 Okay. That's very interesting. So what is the price point right now, if I were to buy one? Nicole Ketchum 10:25 The price point for the octopus is $59.99. And the fancy is $69.99. And I have a limited edition gold that is new and one of a kind, and that is $89.99. Jillian Leslie 10:41 Got it. Now tell me, I remember this from our conversation. Somebody... it was Disney. Somebody like got it and was like, "We want to order this." Nicole Ketchum 10:50 Yes. I basically had my coaching call with you and the very next day, I got an email from Disney. I kid you not. It was insane and so exciting. And they found me on Pinterest. Yes. And I was like, "Score! I'm doing it right." And they asked me to make 21 custom chandeliers for a new store that was opening up for visual merchandising. And three different sizes. So it was imperative that I still had that Las Vegas connection. We made a 12 by 16, a 24 by 20, and a 40 by 60, which is huge. And 12 different colors. Jillian Leslie 11:37 Oh my god, okay. Nicole Ketchum 11:38 Yes. So that was awesome. And they had a very, very, very tight deadline. I totally met that deadline. Overextended myself, over delivered, and under charged them. And they were incredibly happy when I flew down in March to see them. So they ordered at the end of December, almost mid-December, and February 1 is when they needed it. Jillian Leslie 12:07 Oh, wow. Wow! But wait, wasn't there somebody else who had discovered them too? Maybe it was Nordstrom. I don't remember. Where you were like, "Ooh," like early traction? Nicole Ketchum 12:20 Yes. I've actually had a lot of different celebrities use them. Jillian Leslie 12:23 Okay, maybe that's what it is. Okay. Nicole Ketchum 12:25 Yeah, early traction would have been Nordstrom and then right after that Michael Buble's sister used them for a book party that she had written some children's books and bought a whole bunch. And then I got picked up by the Associated Press and then I went nationwide. And then I started getting orders from there and more traction. Outsourcing production to China -- how to do it? Jillian Leslie 12:47 Okay. So you were looking at then factories or outsourcing in China, that kind of thing? Nicole Ketchum 12:55 Yes. When I had spoken to you, I was still stuck on kind of a hump of how do I do my next inventory run. My first inventory run had been successful but the company then came back to me, which actually happens a lot, you can't order this amount. You have to order thousands And that's how they get you. And so I had to take a step back. And after Disney, I decided to go on Alibaba. com and just tell them exactly what I need as an RFP, and then have people just kind of send me their company information. Jillian Leslie 13:39 What's an RFP? Nicole Ketchum 13:41 A request for proposal. Jillian Leslie 13:43 Got it. So that means you're soliciting companies to say hey, "This is what I want to make. Can you do this? You know, a factory in China, come and tell me how much this would cost." Nicole Ketchum 13:55 Yes. Now, I want to preface that with when you have a product or you have proprietary information, and I have all my designs registered with the US government, I can't patent anything because the slot technology is not new. So I had to have them sign NDAs so that I could send them my CAD files that my husband had designed because that is your proprietary information and you should never give that out willingly. So they had approved that they knew what I was speaking about, what kind of product I needed beforehand. So there was a lot of back and forth of here's some pictures of my product and what have you done. And I eventually, surprisingly, to my delight, found the largest acrylic supplier in all of China who is my manufacturer. Jillian Leslie 14:48 Wow. And then did you have to place one of these gigantic orders? Nicole Ketchum 14:54 I did not. My first run back in 2014 was for 350 chandeliers. And this new company let me just place an order for 450, which maybe doesn't sound a lot to the average user. "Okay, you only jumped 100." But as far as money goes, it was a difference of $3600 to $8500. Plus shipping. Jillian Leslie 15:21 Wow. Were you able to order them in different colors like for your inventory? Nicole Ketchum 15:25 Well, that's where they get you too. If I could, I would have done a ton of colors. Because people ask me all the time, "How come you don't have other colors and another product?" but that's what I was given. So I had to order my bestseller, which is white, and a new one which I just had a gut instinct would do well based on I used to have a mirror chandelier that sold out super quick. So I ordered a gold. And that was $12,000. How to protect yourself from knock-offs in China? Jillian Leslie 15:56 Wow, wow, wow. And is there... because I've heard this, you come up with something and then somebody in China sees it and knocks it off. Do you have that concern or kind of how have you protected yourself? Nicole Ketchum 16:13 You know, initially I did, but... not to say that our files are complicated, but they are somewhat. And it's interesting to note as a side note, when we first designed the product, it was great but we did have some breakage. And my husband and I could not figure it out. And his brother is an engineer. And one night, he was looking at our chandelier and he was like, "All these points are pointed and they need to be curved." And we were like, "What?" And so that whole sort of cyclical thing with our design, I'm not afraid of China knocking me off because it's kind of intricate. And I s…

    Full show notes at the publisher

    #054: [UPDATED AUDIO] How Social Media Can Build Your Business with Coley Arnold & Lindsey Holt Feb 06, 2019
    Show notes

    Welcome to episode 54 of The Blogger Genius Podcast. Today I'm talking with Coley Arnold and Lindsey Holt, founders of Junk in the Trunk Vintage Market. We talk about how social media can build your business. Coley and Lindsey, both vintage collectors, stumbled into starting a vintage market event business, and built it with social media, word of mouth, and a lot of guts! We talk about how they got started, what it's like working as a team, how important Instagram has been for them, and why they built a supportive community of like-minded female entrepreneurs. If you love design, vintage, and entrepreneurship, you'll love this episode! Resources: MiloTree Junk in the Trunk Vintage Market The Foundress Catch My Party Monday.com Transcript: How Social Media Can Build Your Business with Coley Arnold & Lindsey Holt Host 0:03 Welcome to The Blogger Genius Podcast, brought to you by MiloTree. Here's your host, Jillian Leslie. Get more sales from your Shopify store using MiloTree Jillian Leslie 0:10 Hey everybody, welcome back to The Blogger Genius Podcast. Before I get into today's episode, I wanted to share that we just rolled out a new popup for Shopify store owners. The way it works is, it pops up on your blog and it says, "Shop My Store" and it is populated automatically with your most recent products. It's part of your subscription to MiloTree, so not only can you grow your Instagram followers, Pinterest, Facebook, YouTube, your email list, but now you can direct people from your blog directly to your store. I'm really excited about this. We've gotten some great early traction. If you have a Shopify store, please try it out and let me know what you think. Email me at Jillian@milotree.com. We just want to make it better, easier. We want to help get you sales. Okay, for today's episode, I am interviewing Coley Arnold and Lindsey Holt. They are two friends and they accidentally started a business called Junk in the Trunk Vintage Market. They both loved vintage goods, and they started selling them. And they've, again, found traction and they turned it into a really cool business. Instagram is a big part of their success. You're just going to hear their passion and how they grew this organically and what it's like to work with one of their husbands. So without further ado, I bring you Coley and Lindsay. So Coley and Lindsey, welcome to the show. Coley Arnold 2:02 Thank you for having us. Jillian Leslie 2:04 So as we were just talking about, I found you guys because you use MiloTree to grow your Instagram, it looks like. I don't know if you're using it for other social platforms. But your social media person reached out to me because she had a question about it, and I went to look to make sure it was working. And I saw your website and I thought, "Wow, what a cool business you two have made." And then I had to stalk you and read everything on your website. And then I was like, "I need to interview them on my show because I love talking to entrepreneurs who create really interesting businesses." So would you share what Junk in the Trunk Vintage Market is all about and how you guys started it, that kind of thing? What is Junk in the Trunk Vintage Market and how did you start it? Coley Arnold 2:49 Sure. This is the best accidental business that we didn't mean to start. But, gosh, in 2011, Lindsey and I had met at a church group. We were both on the leadership team of a young marrieds class and our husbands became friends and we became friends. Lindsey Holt 3:08 You just had your first child and I was pregnant with my first. So we kind of bonded over... Coley Arnold 3:14 Kids and vintage stuff. Lindsey Holt 3:16 Yes! Children and antiques. Coley Arnold 3:18 And the antique portion of it was mostly because we were totally poor and we're like, how do we decorate a house and a nursery with items that we find on the curb or out of a dumpster? So we kind of bonded over that. Lindsey Holt 3:32 And we kind of started hoarding things and collecting and our garages being full and these old barn wood signs on Etsy and I painted -- Jillian Leslie 3:41 Oh wait, say that again? Coley Arnold 3:41 ...sold it to friends and through Craigslist. I sold painted furniture off of Craigslist. Jillian Leslie 3:49 Got it. Coley Arnold 3:52 So our husbands were like, "Listen, the garages need to be cleared," which by the way, never happened. Lindsey Holt 3:56 They were hoping. Coley Arnold 3:57 They're just getting worse. So we kind threw together this little market. We contacted some of our friends and some people that we had known and met on Craigslist as sellers on Etsy. And we did a little popup backyard market thinking it would just kind of clear stuff. The police came and tried to shut us down because we had so many people in my friend's backyard. Lindsey Holt 4:20 Down the streets. Coley Arnold 4:21 Two miles worth of cars. Lindsey Holt 4:22 It was literally like all the neighborhood streets were completely blocked and people were walking. And we were like, "I don't know what to do. This is, like, way bigger than we thought." Jillian Leslie 4:32 Wow! Coley Arnold 4:33 We did a central check out and Lindsay was I think... how pregnant were you? You were? Lindsey Holt 4:37 I was due in two months. Coley Arnold 4:38 Yeah. And then I was like dancing for people trying to entertain them. Like, "Don't leave, please. Stay here and spend your money." And so it was supposed to be just a one-time thing and everyone was like, "When's the next one? When's the next one?" And so our husbands were both like, "You guys just started a business." We're like, "No." Lindsey Holt 4:58 I don't know what that means. I don't know how to run a business but... Coley Arnold 4:59 No, we didn't. Jillian Leslie 5:02 Oh, my god. Lindsey Holt 5:02 So we did. We figured it out. Starting a business by solving your own problem Jillian Leslie 5:04 So it just worked. So what was interesting is you had a problem, which is you both had these crowded garages, and you went to solve your problem and you started a business. Coley Arnold 5:14 Yes. And our husbands saw it right away. We did not see it. We are like, that we're moms and we stay at home and that's what we want to do and we don't want to do a business. And our husbands were like, "No, this is a thing. People need this here. There's obviously a demand for it." And so Lindsey's husband actually went to the city and got us all set up with tax license and stuff and he's like, "Surprise! You have a business now." Lindsey Holt 5:36 He made us official. Coley Arnold 5:39 Yeah. So this is our eighth year and we brought Kevin on. So Lindsey's husband is now full-time with us too, like three years ago, I think. Lindsey Holt 5:46 I think almost four years. Coley Arnold 5:47 Four years ago, yeah. Crazy. So now there's three of us that run it together. Jillian Leslie 5:52 And what you do is you set up these vintage markets in different cities, different times of the year. Lindsey Holt 6:01 Yeah, they're basically like a giant antique event that we set up and we get, depending on our events, between 100 and 200 vendors that come and set up their amazing booths of all their stuff. Then we have live music and food trucks. It's just a really fun event for like to bring your whole family out to. Jillian Leslie 6:27 That's so cool. Do you charge the vendors? Like, how do you make money? How to monetize an event business Coley Arnold 6:34 We do. So the vendors pay a flat fee for a booth space, which is just a kind of a small fee and then that basically pays for like the production of the show. I think a lot of people don't realize how expensive putting on events is. So the things that you don't think about of -- insurance and fencing and bathrooms and all the not-fun things that no one sees are usually the most expensive, of course. Lindsey Holt 7:01 The rent. Coley Arnold 7:02 Yeah, the rentals. Lindsey Holt 7:03 Even just the building, a place to host it is a huge expense. Coley Arnold 7:10 Then we all charge at the gate for admission. We found that our shoppers are really connect with, you know, if they're willing to spend a little bit of money to get in -- and our tickets are start at $8, they're not expensive. But we get quality shoppers and we get women and men who are in there that want to purchase something. They're not going to just walk around to go, "Oh, that was nice." Like, they're on a mission. They're there to find something. So it's really beneficial to our vendors as well. Jillian Leslie 7:42 That's great. Now, what cities? We were talking you started in Arizona. Lindsey Holt 7:48 Yeah, we're in Scottsdale. So we do two markets in Scottsdale a year. And then we have expanded to San Diego, Pomona, which is the greater LA area, and Northern California. This last summer, we were in Richmond in the Northern California area. I think we're going to move this summer. So we're still working on that, but somewhere in the North Cal area. Jillian Leslie 8:12 So you do how many of these a year? Coley Arnold 8:16 Five. So right now, five. Last year, we did like a popup holiday market as well. So we did six last year. But five is our normal. And I'm actually going to have another child. We talked about expanding and I was like, "Well, that would be great except for I'm having a baby. We're going to do that. Lindsey Holt 8:32 A little hold on the expanding for next year, but we'll get there. How long does it take to plan an event start to finish? Jillian Leslie 8:37 Wow. And how long does it take to plan one of these events from start to finish? Coley Arnold 8:44 To set up like an event? Jillian Leslie 8:45 Yeah. Coley Arnold 8:47 Gosh. So it depends. Our Scottsdale markets because we've been here for so long, we've been eight years here, are obviously our biggest ones. So we rent the building starting on Tuesday. So we load all of our equipment and everything on Monday, and then we move into the building on Tuesday. We are there basically 24/7 from Tuesday to Sunday. Jillian Leslie 9:10 Wow. Coley Arnold 9:10 And we're usually finished on Sunday at like 1 in the morning. Lindsey Holt 9:14 Yes. The middle of the night. Coley Arnold 9:16 It's a long week. So that one takes a whole week. And then our California ones, we're usually there between Wednesday and Sunday, so it's a little bit less of a setup just because those markets are newer. Jillian Leslie 9:28 Wow, I'm so impressed. You both have small children. Lindsey Holt 9:33 Yes. Yes, we both have three. And then Coley, shortly, will have a fourth. How to manage time as female entrepreneurs Jillian Leslie 9:40 Yes. And how do you deal with managing like time working on this business because it's like a lot of moms, for example, who have businesses, you know, they do it from 8:30 to 3 when their kids are in school and then they're done. And you guys have these big productions that you're putting on. Coley Arnold 9:59 Well, we have a lot of help. So during the year when it's not market week, we are in the office 3 days a week and it is, you know, usually like 9 to 3. We pick up our kids and still be a mom. We transition from business owners to homework slaves after school. Lindsey Holt 10:18 And chauffeur. Coley Arnold 10:19 Yeah, and chauffeur. Lindsey Holt 10:20 To all the sporting activity. Coley Arnold 10:23 We call in all the big dogs. Our whole families come out and help during market week. And our moms and mother-in-laws watch the kids while we're setting up. So market week is a little stressful. But one of the things that we've loved watching as our kids see the value of kind of chasing your dreams and working hard, and they see the work ethic, and we tell them all the time like "You are super important. We love you. We're not trying to ignore you. But this is something we also love or passionate about." We've started bringing our older kids to help during the market. And it's been so fun. My son wants to quit school and just work for Junk in the Trunk Vintage Market. But they see the vision and they've me like "I think I can do anything because I've watched you run your business" which is really fun. Jillian Leslie 11:10 I think that that is one of the best things. For example, I work with my husband, we have a daughter. She sees everything we do. And she sees the boring stuff, she sees the cool stuff but she sees that it's possible. It's not a mystery to her. Coley Arnold 11:28 Right. And we don't do it all. I mean, there's things that we sacrifice to do our business. I don't cook for my family, we order out all the time. We have help. It's definitely all hands on deck, but I wouldn't trade it for the world. Jillian Leslie 11:44 Wow. And what's it like for you guys now? How many years? Eight years in, you said? Working together and then also working with one of your husbands, what is that like? Coley Arnold 11:56 You talk about working with your husband first. Lindsey Holt 11:59 Well, I love working with my husband. And I know most people wouldn't be able to do it but it works really well for us. My husband came from the financial field and tax accounting. So he was literally gone all the time, all night long, like we would barely see him. So I think I am just so appreciative now for his flexibility and to be able to work with him and see him all the time. So I'm just very thankful for that. Had we not had the other first, it probably would be a little different. But I don't know, it works for us really well. I mean, definitely, as with any partnership, there's a lot of give and take, and we have to take turns giving and taking. All very strong personalities. So sometimes that's more difficult than others. But at the same time, we all kind of have our things that we work on. Then we literally three days a week, we're in the office together sitting at one big table. And so all three of us and it's a lot of communication, just texting and emails, and just being completely open and honest with what we're dealing with each day. Coley Arnold 13:18 And we have three staff members that we also manage that have come on board with us. So that's also trying to manage them, and they're all amazing and wonderful, and we're so thankful for that. And so that's just another layer. But Lindsay and I too work really well together. I feel like we've learned, like she said, there's give and take and we created last year I think it was the the rating system where we go, Okay, on a scale of 1 to 10, how important is this to you? And we go around and if it's a 10 for one of us and a 2 for the other, then the person with the 10 gets to make the choice. Lindsey Holt 13:53 It sounds silly but it really does work. Coley Arnold 13:55 It really does work. So we always are like "I'm a 10, I'm a 10" or I don't care, you know, you choose. So it's actually really helped us kind of prioritize what's really important, what's worth kind of fighting for and what's not. How to find vendors for your events Jillian Leslie 14:08 Wow! How do vendors find you and how do you reach out to find people to come to your events? Lindsey Holt 14:19 Well, I think especially in Scottsdale, we have been here for almost eight years now, so we're pretty well established and we don't have to do too much of going out and searching for vendors anymore. Fo…

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