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    The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX

    Marketing technology, AI, and customer experience, explained by the people building it. Three times a week, Greg Kihlström interviews CMOs, product leaders, and martech executives from platform companies like Adobe, Braze, Qualtrics, Salesforce, and Optimizely, and brands like Marriott, Georgia-Pacific, Nestlé, and Zoom about what is actually working inside enterprise marketing organizations.

    Each episode runs 20–30 minutes: one guest, one specific problem, no filler. Recent conversations cover what changes when AI agents enter the discovery and purchase path, how to move past traditional A/B testing with reinforcement learning, closing the AI capability gap inside marketing teams, and where personalization stops paying off.

    Who it’s for: CMOs, VPs of marketing, martech and marketing operations leaders, and CX practitioners at enterprise brands and the platforms that serve them.

    Greg Kihlström is an AI transformation advisor to leading brands, a martech futurist, a keynote speaker, and the author of over 25 books on marketing technology, including the Agile Brand Guide series. He has hosted The Agile Brand since 2019 — 900+ episodes, and highly rated across all podcast platforms.

    New episodes drop at least three times a week. Follow the show so new episodes arrive automatically.


    Hosted on Acast. See acast.com/privacy for more information.

    Advertise

    Copyright: ©2019-2025 The Agile Brand, LLC

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    Latest Episodes:
    #710: Empowering Employees to Lead Meaningful Change from Within with Steven Malony, CEO of Belkin Jul 25, 2025
    Show notes

    How often do big, meaningful shifts inside a company actually start small? And more importantly, how do you avoid squashing them before they have a chance to grow?


    Agility requires more than vision—it requires giving your team the power to act on that vision.


    Today we’re going to talk about how a global company like Belkin empowered its employees to lead a sustainability transformation from within.


    To help me discuss this topic, I’d like to welcome Steve Malony, CEO of Belkin.
    About Steven Malony
    Steven Malony is the CEO of Belkin International, a role he has excelled in since 2021, following nearly 20 years with the company. Malony began his career at Belkin as a sales representative for Apple resellers in the U.S., where his commitment to understanding customer needs and delivering value helped him rise through the ranks. His deep focus on relationships with distributors, partners, and end users, combined with a relentless drive to innovate, has shaped Belkin’s global success and aligned with the company’s core values of customer-first service.


    Before becoming CEO, Steven held various leadership roles in sales and management, where he was responsible for driving strategic direction, performance, and international operations. He demonstrated exceptional resilience and strategic foresight, particularly during challenging times such as the global pandemic. Under his leadership, Belkin successfully navigated the separation of Linksys, integrated the Phyn brand, and maintained strong financial performance. In addition to his role at Belkin, Malony provides strategic guidance to the FIT team, overseeing the production of Apple products like Beats Audio.


    Since becoming CEO, Malony has overseen significant growth at Belkin, with revenue, gross profit, and operating profit all experiencing substantial increases. His ability to leverage the company’s design, manufacturing, and sales capabilities, especially through FIT, has positioned Belkin for continued success. A champion of corporate culture, he has fostered a sense of community within the organization, empowering teams and launching voluntary employee groups called VIBEs to further enhance Belkin’s workplace environment.
    Steven Malony on LinkedIn: https://www.linkedin.com/in/steven-malony-67786b/
    Resources
    Belkin: https://www.belkin.com https://www.belkin.com
    The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
    Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands
    Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"
    Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
    Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
    Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
    The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

    Hosted on Acast. See acast.com/privacy for more information.


    #709: The state of CX and the value of hyperpersonalization with Adrian Swinscoe, Punk CX Podcast Jul 24, 2025
    Show notes

    Agility requires that brands have a fundamental understanding of why they’re doing things, and what customer expectations are, rather than chasing trends and implementing the latest tech. Without this, customer satisfaction will continue to slide, and brands won’t be any closer to knowing what to do to solve for that.
    I am here in Edinburgh with my guest today, who has worked with some of the world's largest brands, written several books, and hosts a great podcast of his own. To talk about a few things today, I’d like to welcome Adrian Swinscoe, Host of the Punk CX Podcast.
    About Adrian Swinscoe
    Described as an experimental CX thought leader and visionary, Adrian Swinscoe is a best-selling author, Forbes contributor, speaker, investor, advisor and aspirant CX Punk.


    He has been growing and helping develop customer-focused large and small businesses for over 25 years now.


    His clients have included brands such as Adobe, Apple, Cancer Research UK, Costa Coffee, the UK
    Gov’s Crown Commercial Service, ING, Intercontinental Hotel Group, KFC, KPMG, ING, Kramp, Lloyds, Harper Collins, Médecins Sans Frontières, Megger, Microsoft, Nespresso, NowTV, Olympus, Pearson,
    Philips, Sky, Talk Talk, and Zoom as well as numerous tech vendors and many smaller and medium-sized businesses.
    Adrian is a frequent writer, podcaster and speaker on all things related to customer service and experience.


    He published a best-selling book in 2016 called How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing (Pearson), published a genre-busting book: Punk CX in 2019
    and published an exciting follow-up: Punk XL at the end of 2021.
    Adrian Swinscoe on LinkedIn: https://www.linkedin.com/in/adrianswinscoe/
    Resources
    Punk CX Podcast: https://www.adrianswinscoe.com/ https://www.adrianswinscoe.com/
    The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
    Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands
    Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"
    Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
    Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
    Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
    The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

    Hosted on Acast. See acast.com/privacy for more information.


    #708: How commerce media is changing advertising with Eric Brackmann, Koddi Jul 23, 2025
    Show notes

    If you think commerce media is just a buzzword or a trend, think again.


    It’s reshaping the ad landscape—fueled by AI, first-party data, and sector-specific solutions that leave the legacy one-size-fits-all approach in the dust. What’s coming next? Grocery? Autos? Quick commerce? If your brand isn’t already exploring commerce media, it’s probably falling behind.


    Today I’m joined by Eric Brackmann, Head of Commerce Media at Koddi—the technology partner behind four of the eight commerce media networks currently valued at over a billion dollars. Eric has helped Koddi scale its commerce media platform beyond travel into grocery, quick commerce, and even automotive, giving him a sharp perspective on where the industry is headed and what marketers need to do now to stay relevant.
    About Eric Brackmann
    Eric Brackmann, VP of Commerce Media at Koddi, has more than 15 years of experience shaping the media industry. Prior to joining the leadership team at Koddi, he held key roles at Criteo, HookLogic (acquired by Criteo) and Accenture.
    As VP of Commerce Media at Koddi, Eric spearheaded the launch of Koddi Ads. He is responsible for overseeing the company's commerce media business, including strategy, operations and customer success. Eric serves as a respected consultant and thought leader among top business leaders.
    Eric Brackmann on LinkedIn: https://www.linkedin.com/in/ericbrackmann/
    Resources
    Koddi: https://www.koddi.com https://www.koddi.com
    The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
    Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands
    Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"
    Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
    Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
    Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
    The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

    Hosted on Acast. See acast.com/privacy for more information.


    #707: Building ROI in the Creator Economy with Brit Starr, CreatorIQ Jul 21, 2025
    Show notes

    Agility requires marketing leaders to evolve from campaign-based thinking to relationship-based strategy—especially when working with creators who influence not just clicks, but for a meaningful connection with customers.
    Today we’re going to talk about the creator economy and how brands like PepsiCo, Unilever, and more are leaning into long-term creator partnerships to drive relevance, resonance, and ultimately, ROI.


    To help me discuss this topic, I’d like to welcome Brit Starr, CMO of CreatorIQ.
    About Brit Starr
    Brit Starr is the Chief Marketing Officer at CreatorIQ, the leading enterprise platform revolutionizing influencer marketing for thousands of brands and agencies, including Nestlé, Sephora, and Unilever. With over 15 years of experience in marketing and consulting, Brit has played pivotal roles at some of the most iconic consumer brands, including Lyft, Guitar Center, Shiner Beer, Verve Coffee Roasters, and Trulia.
    Brit Starr on LinkedIn: https://www.linkedin.com/in/britmccorquodale/
    Resources
    CreatorIQ: https://www.creatoriq.com https://www.creatoriq.com
    The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
    Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands
    Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"
    Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
    Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
    Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
    The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

    Hosted on Acast. See acast.com/privacy for more information.


    #706: Building more connected digital experiences with Eric Stine, CEO of Sitecore Jul 18, 2025
    Show notes

    If the web is no longer one-size-fits-all and instead geared towards segments of one, how do brands avoid creating a thousand disconnected experiences, and manage each experience effectively?


    Agility requires embracing both technology and customer behavior shifts at the same time—without losing your brand voice.


    Today we’re going to talk about how AI and more connected digital experiences are shaping the future of the web.
    To help me discuss this topic, I’d like to welcome Eric Stine, CEO of Sitecore.
    About Eric Stine
    Eric Stine is the Chief Executive Officer of Sitecore, driving the company's vision and strategy to enable brands to create digital experiences so powerful they connect the world. Eric was previously Chief Operating Officer, where he led all customer-facing functions.


    Before Sitecore, Eric was Chief Executive Officer of Elemica. Previously, he was Chief Commercial Officer of Skillsoft and Chief Revenue Officer of Qualtrics. Eric has also held executive roles at companies such as SAP, Ciber, and Blackboard.


    Eric earned a law degree at Boston University School of Law and a Bachelor of Arts at Northwestern University, where he and his husband are the founders of the Eric and Neil Stine-Markman Scholarships. They are the first permanent endowments at either institution directing funds toward LGBTQ+ students.
    Eric Stine on LinkedIn: https://www.linkedin.com/in/eric-stine-ceo-sitecore/
    Resources
    Sitecore: https://www.sitecore.com https://www.sitecore.com
    The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
    Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands
    Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"
    Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
    Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
    Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
    The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

    Hosted on Acast. See acast.com/privacy for more information.


    #705: What happens to your KPIs when both CLV and Customer Acquisition Costs rise? With Jamie Domenici, Klaviyo Jul 16, 2025
    Show notes

    Customer lifetime value is a critical KPI, but with customer acquisition costs rapidly rising, what can brands do to successfully build long-term value for the business?


    Agility requires seeing past vanity metrics to the durable value hidden in customer relationships. When customer acquisition costs climb and privacy affects easy targeting, only nimble brands—those that align teams, data, and KPIs around lifetime value—stay ahead.


    All of this (and a few more things) are discussed in the recently-released Klaviyo B2C Report. To discuss it, I’d like to welcome Jamie Domenici, CMO at Klaviyo.
    About Jamie Domenici
    Jamie is Chief Marketing Officer at Klaviyo, the only CRM built for consumer brands. She has served as the Chief Marketing Officer since August 2023. With more than 20 years of experience in SaaS Marketing, Jamie has become a pioneer in SMB Marketing and a champion for small businesses. Prior to Klaviyo, Jamie served as the CMO of GoTo, a provider of SaaS and cloud- based remote work tools for collaboration and IT management, and before that, she held various marketing leadership positions at Salesforce for over ten years. Jamie holds a B.A. in International Relations from California State University, Chico. Jamie lives in the San Francisco Bay Area with her husband and two daughters.
    Jamie Domenici on LinkedIn: https://www.linkedin.com/in/jdomenici/
    Resources
    Klaviyo: https://www.klaviyo.com https://www.klaviyo.com
    The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
    Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands
    Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"
    Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
    Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
    Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
    The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

    Hosted on Acast. See acast.com/privacy for more information.


    #704: Delivering personalization at scale with Yaniv Navot, Mastercard Jul 14, 2025
    Show notes

    With all the data at our fingertips, why do so many companies still struggle to deliver truly personalized experiences at scale?


    Agility requires being able to cut through the noise of data and culture shifts to deliver experiences that truly resonate with each individual.
    Today we’re going to talk about personalization maturity, the role of machine learning, deep learning, and generative AI in driving relevance, and how to future-proof your martech stack with open, flexible architectures that enable best-in-class personalization.


    To help me discuss this topic, I’d like to welcome Yaniv Navot, Former Dynamic Yield by Mastercard CMO and current SVP of Commercialization for Customer Acquisition & Engagement at Mastercard.
    About Yaniv Navot
    Former Dynamic Yield by Mastercard CMO and current SVP of Commercialization for Customer Acquisition & Engagement. He is marketing leader and personalization expert with nearly two decades of experience driving performance-driven marketing at scale. He shaped the personalization market and led the company’s rise as an industry leader. Joining as the first marketing hire, Yaniv built a world-class team and partnered with top B2C brands to deliver impactful, cutting-edge personalization strategies. Follow him on LinkedIn: @yanivnavot.
    Yaniv Navot on LinkedIn: https://www.linkedin.com/in/yanivnavot/
    Resources
    Mastercard: https://www.mastercard.com https://www.mastercard.com

    Get Yaniv's book, Marketing in the AI Era: Why Personalization Wins the Customer Experience: ⁠https://amzn.to/44CC8bW⁠

    The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
    Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands

    Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"
    Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
    Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show

    Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com

    The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

    Hosted on Acast. See acast.com/privacy for more information.


    #703: How AI and Deep Learning is affecting advertising with Jaysen Gillespie, RTB House Jul 11, 2025
    Show notes

    Are we on the brink of advertising becoming too smart for its own good, or is Deep Learning finally getting us closer to what customers actually want?


    Agility requires us to constantly evaluate how technology like AI reshapes the relationships between brands and consumers—sometimes for better, sometimes for far more complex. The advertising landscape is shifting under our feet, with new rules, new tech, and frankly, a lot of new guesswork.
    Today we’re going to talk about how Deep Learning and AI are impacting advertising effectiveness, personalization, and the future of advertising—with or without cookies.


    To help me discuss this topic, I’d like to welcome Jaysen Gillespie, VP, Global Head of Analytics and Product Marketing at RTB House.
    About Jaysen Gillespie
    Jaysen is a Southern California analytics pro with 15+ years in tech leadership. Currently holding the position of VP, Global Head of Product Marketing and Analytics at RTB House, he turns data into insights that drive relevant decisions. He is an experienced speaker and content creator, simplifying complex ideas and making them easily consumable and applicable. For Jaysen, analytics isn’t just interesting—it’s essential.
    Resources
    RTB House: https://www.rtbhouse.com https://www.rtbhouse.com
    The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
    Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands
    Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"
    Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
    Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
    Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
    The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

    Hosted on Acast. See acast.com/privacy for more information.


    #702: What it takes to keep customers loyal with Anna Convery, Verint Jul 10, 2025
    Show notes

    Does your brand deliver answers faster than your customer can send a text message?


    Agility in CX is about answering customers before they finish the thought. If you can’t evolve at that pace, you’re already behind.


    Today we’re going to talk about what Verint’s brand‑new 2025 State of Customer Experience report tells us about loyalty, automation, and the thin line between keeping and losing a customer.


    To help me discuss this topic, I’d like to welcome Anna Convery, Chief Marketing Officer at Verint.
    About Anna Convery
    Anna Convery serves as Chief Marketing Officer of Verint. Anna joined Verint in March 2025 with more than 20 years of experience in enterprise technology marketing, product management, and sales. Anna has global responsibility for all Verint marketing functions, with a focus on market growth, industry positioning, and revenue generation. She is a recognized advocate for STEM education and professional development for women and girls.
    Resources
    Verint: https://www.verint.com


    Verint State of Customer Experience 2025 Report: https://www.verint.com/resources/the-state-of-customer-experience-2025/
    This episode is brought to you by Verint, a leader in customer experience automation. The world’s most iconic brands – including more than 80 of the Fortune 100 companies – rely on Verint AI technology for customer care. Learn more here: https://www.verint.com
    Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands
    Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"
    Get a copy of the Verint State of CX Report: https://www.verint.com/resources/the-state-of-customer-experience-2025/
    Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
    Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
    Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
    The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

    Hosted on Acast. See acast.com/privacy for more information.


    #701: No-Code as a Strategic Weapon, with Aytekin Tank, Jotform Jul 09, 2025
    Show notes

    If your team spends half its days searching for documents and filling out spreadsheets you built years ago, how long will it be before your competitors automate you out of business?


    Agility requires turning busywork into bandwidth so people can collaborate and think strategically instead of shuffling pixels. Today we’re exploring how no-code platforms and AI-driven automation make that possible.


    To help me discuss this topic, I’m joined by Aytekin Tank, Founder and CEO of Jotform, and author of the book Automate Your Busywork.
    About Aytekin Tank
    I’m Aytekin Tank, founder and CEO of Jotform, host of the AI Agents Podcast, bestselling author, and automation enthusiast. When I was starting out as a software developer in the early 2000s, I worked for a media company in New York that constantly tasked me with coding web forms — like payment or contact forms. Tired of creating the same forms day after day, I was inspired to find a way to automate the process. So I created a tool that could do it for you.


    In 2006, Jotform was born, and just a year after launch I was able to hire my first employee. Since then, Jotform has grown into a powerful automation solution trusted by over 30 million users around the world. As a team, we’ve expanded our product offerings with more useful tools, like Jotform Sign for creating e-sign documents and Jotform Apps for building mobile apps without coding. We’ve also introduced Jotform AI Agents — intelligent, real-time agents that help users complete forms, answer questions, and get the support they need instantly, all while staying aligned with their brand.


    All of our products are made with one main goal in mind — making people’s lives easier and freeing up time for them to spend where it matters most.
    Resources
    Jotform: https://www.jotform.com https://www.jotform.com
    The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
    Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands
    Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"
    Get a copy of Automate Your Busywork, the book by Aytekin Tank here: https://aytekintank.com/
    Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
    Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
    Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
    The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

    Hosted on Acast. See acast.com/privacy for more information.


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    Bad With Money With Gabe Dunn Business
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