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    Business

    Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

    Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you’re in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the edge you need. Click here to transform your business and embrace the future today!

    Advertise

    Copyright: Skilled Trades Syndicate - Tersh Blissett and Josh Crouch © 2025

    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    510. Who looks at the numbers of the other company before a business acquisition? w Elliott Holland Feb 24, 2021
    Show notes

    Tersh talks with Elliot Holland from the Guardian Due Diligence!

    "So at what point do we bring you into the conversation? Is it like, hey, I'm looking at buying this company, they've given me an NDA or a non-disclosure agreement and I've signed it, here are the numbers? Does this make sense or is it after we've already put it in the offer? Because sometimes, like especially first-time people that are buying...maybe it's like your competitor down the street is going out of business or talking about retiring and you want to acquire them and you've never done this process before. When do we bring you in?" -Tersh

    Elliott has been a part of tons of HVAC and service business acquisitions, and he knows our industry better than most. This fact alone could be enough for most people to reach out to him for his services, but there is so much more to the story!

    When we are looking to acquire another small business, we oftentimes take the word of the seller, more than we should, as the truth.

    Sometimes we use the bank's underwriter to tell us that the numbers do not match up correctly, but who could tell us what the business number's really mean? Elliott Holland of Guardian Due Diligence is just that person!

    Elliott, founder of Guardian Due Diligence is a business buying expert. He has a Harvard MBA, spent 10 years buying companies for himself and others, and now prevents his clients from losing millions buying bad businesses. He's the guy to hire to guard your money. https://guardianduediligence.com/ will go into the background of the business that you are looking to purchase so that you will not be left with crazy surprises or a bad taste in your mouth when it comes to business acquisitions.

    In today's episode, Tersh and Elliot talk about 5 reasons service business owners fail when it comes to purchasing other businesses. They both speak from personal experiences, and Tersh shares, for the first time on the podcast, his regrets of purchasing IceBound in 2018.

    Our Deep Dive~

    1. The seller has hundreds or thousands of reasons to lie.
    2. The numbers don't lie.
    3. There are places these numbers can be hidden, and we share a few of those places...
    4. ...you'll have to listen to the rest of the episode for these juicy details!

    "I tell people all the time you should not be betting against the seller. Somebody who's been in the business for 10 or 20 years absolutely knows it better than you."

    -Mr. Holland

    RESOURCES

    • Reach out to Elliott Holland and his team https://guardianduediligence.com
    • Schedule a time to talk with Elliott and his team on a Friday zoom call on his website.
    • Learn more about Tersh by visiting https://serviceemperor.com
    • Connect with Tersh on social media @tershblissett
    • Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, and this link is how you learn your client's emotion for free... visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%!

    "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations."

    Thank you for listening to another episode of the Service Business Mastery Podcast!

    Learn more about Tersh at https://ServiceBusinessMastery.com

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

    509. What Is The Biggest Challenge Of Starting An HVAC Business w Zach Psioda Feb 24, 2021
    Show notes

    Tersh talks with Zach Psioda from the HVAC Shop Talk Podcast!

    "I think a few people have talked about this, where you are a good technical person in HVAC and you believe that the HVAC gods will rain down business on you as appreciation for your progress and success, which doesn't happen."

    Zack is well known around the air conditioning community for his YouTube channels and multiple podcasts pertaining to the skilled trades, mainly the HVAC industry.

    He has owned multiple air conditioning businesses in North Carolina over the previous 20 years, and we tap into this experience to ask him to share his largest struggles when it comes to operating a business.

    In today's episode, Tersh and Zack talk about 5 reasons small business owners fail soon after beginning their heating and air conditioning business. They both speak from personal experiences within the business, and share topics that were never shared with them before they started their businesses!

    Our Deep Dive~

    1. Being too technical.
    2. Not being technical enough.
    3. Not seeking the guidance of coaching.
    4. ...you'll have to listen to the rest of the episode for these juicy details!

    The most successful people out there are not half technicians and half owners...they step out of the van and become full owners.

    RESOURCES

    • Reach out to Zack Psioda via social media https://www.linkedin.com/in/zack-psioda-29872613a/
    • Subscribe to HVAC Shop Talk on YouTube https://www.youtube.com/user/talyn875
    • Learn more about Tersh by visiting https://serviceemperor.com
    • https://Siteliner.com Visit this site to scan your website to show you any errors you may have, and it will show you if you have any content that is copied from your other pages!
    • Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, and this link is how you learn your client's emotion for free... visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%!

    "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations."

    Thank you for listening to another episode of the Service Business Mastery Podcast!

    Learn more about Tersh at https://ServiceBusinessMastery.com

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

    Dispatcher Responsibilities and Tips Feb 18, 2021
    Show notes

    Dispatching is a really hard job that transcends description. In this episode, we talk about the job. Scheduling, phone answering and the actual dispatching of calls.

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

    508. 8 Secrets on How to Grow Your Home Service Business' Digital Marketing from Bill Rossell w 1SEO Digital Agency Feb 17, 2021
    Show notes

    Tersh talks with Bill Rossell from 1SEO.com

    Bill is the Vice President of Client Relations at 1SEO.com, Bill leads the Client Relations Managers, who provide direct communication with the clients of 1SEO Digital Agency. They ensure clients see an ROI from their online marketing that is provided by 1SEO.com.

    Bill previously led numerous Sales and Marketing teams as the Regional Vice President of Sales with YP.com and the Director of Online Marketing for North America with 1&1 Internet. He has a passion for leading people and helping them to develop both personally and professionally.

    In today's episode, Tersh and Bill talk about 8 industry secrets related to your digital marketing campaigns as an owner of a home service business. Bill Rossell shares tons of the low hanging fruit that we are often overlooking when it comes to our digital marketing package!

    Our Deep Dive~

    1. SOP (Standard Operating Procedures)...You read that correctly...we talk SOP's on a digital marketing show!
    2. Market Spend...how do we figure out this number?
    3. LOOK AT LSA! Who is there with you?
    4. Ads in the map pack...do you have them there?
    5. You MUST be retargeting!
    6. Create local pages
    7. ...you'll have to listen to the rest of the episode for these juicy details!

    60% of your clients still look in the organic section!!!

    RESOURCES

    • https://Siteliner.com Bill talks about visiting this site to scan your site to show you errors and if you have any content that is copied from your other pages!
    • Reach out to Bill Rossell via email at BRossell@1seo.com
    • Learn more about Tersh by visiting https://serviceemperor.com
    • Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, and this link is how you learn your client's emotion for free... visit https://admanity.com/servicebusinessmastery/ to get this free share that I (Tersh) stand behind 100%!

    "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations."

    Thank you for listening to another episode of the Service Business Mastery Podcast!

    Learn more about Tersh at https://serviceemperor.com

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

    Working w/ Residential Property Managers Feb 13, 2021
    Show notes

    An impromptu discussion about working with residential property management customers. How to gain customers and how to make the relationship work for your business.

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

    Introduction to Service Business Mastery Feb 13, 2021
    Show notes

    In this episode, Tersh introduces himself, and we go over some of the top things that will be covered in this podcast.

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

    507. How to Prioritize the Top 3 Financial Issues Facing Your Business w Spencer Sheinin Feb 10, 2021
    Show notes

    If you're like most entrepreneurs, you probably hate accounting. The information your bookkeepers and accountants bring isn't at all understandable or helpful, and you know you're not getting the information you need to run your business. You're stressed, fed up, and even embarrassed about the state of your books. But you don't know how to make things better. One thing is certain: you can't afford to spend time learning accounting—nor would you want to. I'm talking with Spencer Sheinin, founder and CEO of Shift Financial Insights (and rare breed of BOTH accountant and entrepreneur) who's here to tell you that you don't have to be an accountant to understand your financials.

    In his new book, Entreprenumbers Spencer lays out the surprisingly simple path to financial clarity, and how to turn your financial weaknesses into power by learning how to effectively direct your accounting team. How? By getting entrepreneurs the information they need, when they need it, and most importantly, in an intuitive, simple-to-use format. Here is what you will learn!
    • How to Understand the Major Financial Issues In Your Business.
    • How to Prioritize the Top 3 Financial Issues Facing Your Business
    • How to Finally Feel Empowered with Your Accounting Practices, and more.
    And don't worry—it isn't an accounting lesson! https://serviceemperor.com

    Service Business Mastery Podcast

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

    506. ViewPoint is more than just a CRM w Mark Schwartz Feb 03, 2021
    Show notes

    Service Business Mastery Podcast

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

    505. How To Overcome Adversity to Become A Part of The All In Nation w Carlos Reyes Feb 03, 2021
    Show notes

    Tersh talks with Carlos Reyes about his life, and how he started All In Nation. They also speak about how and why Carlos started 27 businesses with 9 of them generating over 7 figures each year. Connect with Carlos on Instagram @carlosreyes

    https://allinnation.com

    https://ServiceEmperor.com

    Service Business Mastery Podcast

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

    504. Which HR Company is Right For My Business? w Chuck Cooper Jan 27, 2021
    Show notes

    Tersh talks with Chuck about deciding which HR company we should use depending on the size of our business.

    Which types of companies should be looking into an HR company?

    1. Brand new company
    2. 20-50 employee company
    3. Business owners who are planning to exit the business

    https://whitewaterconsulting.net/SBM

    Https://ServiceEmperor.com

    Service Business Mastery Podcast

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

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