RETHINK RETAIL

Latest Episodes:

How AI Is Shaping Retail with Diebold Nixdorf and Manor AG Feb 05, 2025

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New RETHINK Retail Podcast: How AI is Shaping Retail Host Matthew Adam Smith sits down with Matt Redwood (Diebold Nixdorf) & Nicolas Kroeger (Manor AG) to discuss the impact of AI on retail. From optimizing store operations to elevating customer experiences, this episode covers the game-changing role of AI in retail. 📌 Key Takeaways: ✔️ AI’s role in streamlining store operations ✔️ Enhancing in-store & omnichannel experiences with AI ✔️ The future of AI in retail over the next 3-5 years 🔊 Listen now

Retail Automation Unleashed: Simbe’s Ben Bond at NRF 2025 Feb 03, 2025

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Retail automation is evolving—are you keeping up? In this episode of the RETHINK Retail Podcast, Ben Bond, VP of Strategy & Business Development at Simbe, joins us to discuss how AI and robotics are transforming inventory management, enhancing pricing accuracy, and driving efficiency for retailers. Recorded live at NRF 2025, this conversation dives into the future of automation and the role of technology in building agile, resilient retail operations.

Retail Therapy: NRF 2025 Edition Jan 31, 2025

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NRF 2025 brought bold predictions, cutting-edge innovations, and game-changing discussions—but what really matters for retailers in the year ahead? In this episode of Retail Therapy, Retail Cloud Alliance host Andrew Smith sits down with Brandon Rael of Kyndryl, Carol Spieckerman of Spieckerman Retail, and Guy Courtin of Tecsys to unpack the biggest themes from Retail’s Big Show, including: The rise of AI-driven personalization and the role of store associates Why retailers are taking a more cautious, pragmatic approach to new tech How supply chain innovation is being overlooked—and why that’s a mistake The real impact of digital transformation on retail operations and strategy Whether you attended NRF or want to stay ahead of the conversation, this episode is your deep dive into the trends and challenges shaping retail in 2025.

Conquering Data and Foodservice Solutions with Upshop & ReposiTrak Jan 27, 2025

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At NRF 2025, Lauren Kennedy (Upshop) and Derek Hannum (ReposiTrak) discuss how food traceability under FSMA 204 is reshaping the retail landscape. 💡 What you'll learn: The challenges and opportunities of food safety regulations. How Upshop and ReposiTrak’s partnership streamlines compliance across global supply chains. Ways traceability data can drive better inventory management and reduce waste. 🎧 Tune in now to explore how technology is empowering retailers for the future

Customer Experience in Grocery with ICA Gruppen and Diebold Nixdorf Jan 27, 2025

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Join Jack Stratten, RETHINK Retail Top Retail Expert and Director at Insider Trends, for an engaging discussion on the future of grocery retail. Featuring Oskar Jakobsson (ICA Gruppen) and Carsten Brase (Diebold Nixdorf), this episode dives into how retailers are embracing technology and choice to meet customer demands. 💡 Key Topics Covered: AI's growing role in grocery: reducing waste, automating tasks, and enabling personalization. How self-service solutions are transforming customer and associate experiences. Predictions for the grocery store of the future and why choice remains the ultimate differentiator. 🎧 Listen now and discover what’s next for grocery retail innovation.

Retail Therapy: A Reflection of 2024 Dec 18, 2024

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In this special episode of Retail Therapy, host Andrew Smith is joined by retail experts Carol Spieckerman, Liza Amlani, and Trevor Sumner to reflect on the key trends and innovations that shaped the retail industry in 2024. They explore how AI-driven personalization, omnichannel strategies, and interconnected retail networks have redefined the landscape. Tune in for expert reflections on this year’s biggest lessons and gain insights on what these changes mean for 2025 and beyond!

2025 Retail Predictions: Industry Experts Share Insights on the Future Dec 16, 2024

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As 2024 comes to a close, we proudly present our highly anticipated “2025 Predictions Podcast.” Join us as we delve into expert predictions and key insights shaping the future of retail. This special episode features exclusive interviews with RETHINK Retail’s Top Retail Experts and Global Retail Leaders communities, offering a glimpse into what lies ahead for 2025 and beyond!

Retail Therapy: Department Stores & The Holidays Dec 11, 2024

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The holiday season is almost here, and department stores have always been the shining star of holiday shopping. But have they been dethroned by the rise of eCommerce? 🤔 In our latest episode of Retail Therapy, our host, Andrew Smith sits down with Top Retail Experts Venky Shankar, Andrea K. Leigh, and Sucharita Kodali to explore the shifting landscape of department stores and how they can keep up during the busiest shopping season of the year.

Mastering AI-Powered Marketing with Marta Frattini Dec 10, 2024

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Tune into the latest episode of the RETHINK Retail Podcast to hear Marta Frattini, Industry Strategy and Marketing Lead, Retail at Adobe discuss how retailers can redefine and demonstrate ROI by harnessing AI-driven tools. This conversation is crucial for any CMO looking for a credible seat at the decision-making table, showing their value, and receiving credit for their work.

How Advanced AI is Transforming Retail: A Conversation with Palantir Technologies Dec 05, 2024

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Join Top Retail Expert Peter Cohan as he dives into the transformative power of AI in retail with Anirudh Sanga, Retail and Consumer Lead at Palantir Technologies. This episode reveals how advanced AI solutions are addressing some of retail's most complex challenges, including inventory management and workforce optimization, and turning them into opportunities for growth.

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