RETHINK RETAIL

Latest Episodes:

Retail Tech Tips: Creating seamless, interconnected retail ecosystems Mar 12, 2025

Show notes

Retailers face mounting challenges—from rising labor costs to evolving customer expectations. In this episode of Retail Tech Tips, we explore how AI, cloud computing, and data integration are transforming in-store experiences. Featuring industry leaders: - Roy Horgan, Group SEVP Strategy, Marketing & Communications at VusionGroup -Zach Whigham, Associate Director, Retail and Consumer Products at Kyndryl -Trevor Sumner Top Retail Expert Key takeaways from this episode: -AI and computer vision are redefining in-store engagement -Electronic Shelf Labels (ESLs) are driving efficiency at scale -Retailers are moving from theory to action—focusing on ROI-driven solutions VusionGroup is a leader in electronic shelf labels (ESLs) and retail digitalization, helping retailers optimize pricing, promotions, and in-store experiences. Kyndryl is a global IT infrastructure powerhouse, working with retailers to modernize their technology ecosystems for scalability and efficiency. Listen now and stay ahead of the curve.

AI & Retail Transformation: Insights from NRF 2025 Mar 11, 2025

Show notes

Can AI revolutionize retail? C&A Brazil and Sam’s Club share their strategies. In this Global Retail Leaders episode, Top Retail Expert Alberto Serrentino chats with Paulo Correa, CEO of C&A Brazil, and Todd Gardner, Chief Product Officer at Sam’s Club, about how AI is transforming business efficiency, customer experience, and decision-making in retail. 🔹 Key Topics & Timestamps: [00:00] Introduction to RETHINK Retail [01:15] Meet Alberto Serrentino, Paulo Correa, and Todd Gardner [03:30] AI’s role in business productivity and efficiency [07:45] C&A Brazil’s transformation through AI-driven strategies [12:20] The impact of AI on pricing, inventory, and supply chain optimization [18:10] Engaging leadership in digital transformation [22:40] Customer-centric AI: Personalization & omnichannel experiences [27:55] Final thoughts on the future of AI in retail 🎧 Listen now to discover how AI is redefining retail performance and strategy. 🌍 Join our community and be the next guest on our podcast: www.globalretailleaders.com

Circular Retail & Social Impact: How Goodwill is Leading the Way Mar 06, 2025

Show notes

How can retailers embrace sustainability and drive social impact at scale? In this episode of RETHINK Retail, host Lisa Amlani sits down with Bev Kobe, President & CEO of Goodwill Industries, to discuss how Goodwill is redefining retail through the circular economy, resale innovation, and social enterprise. Goodwill is more than just a thrift store-it’s a leader in sustainability and job creation, diverting billions of pounds from landfills while employing those who need it most. ⏱ Timestamps: [00:00] Introduction to RETHINK Retail [01:20] Meet Bev Kobe, CEO of Goodwill Industries [03:45] The scale of Goodwill: 154 networks and 6 billion pounds of goods collected [07:10] How Goodwill is innovating in circular retail [12:30] Sustainability goals: resale, recycling, and reducing waste [17:50] Beyond retail: Goodwill’s impact on communities and job creation [22:15] Take-back programs & retailer partnerships [27:30] Final thoughts: How brands can start their circular journey 🌍 Join our community at: www.globalretailleaders.com

Scaling Retail with Heart: How Evereve Builds Customer Loyalty & Community Mar 06, 2025

Show notes

How do you scale a retail brand without losing the personal touch? On this episode of RETHINK Retail, we chat with Karrie Helm, Director of Stores at Evereve, about how the brand scaled from a boutique experience to over 100 stores nationwide while keeping its values-driven, customer-first approach intact. 🔹 The secret to Evereve’s loyal customer base 🔹 How stylists create real connections with shoppers 🔹 The role of subscriptions & digital commerce in modern retail 📅 Key Topics & Timestamps: [00:00] Welcome to RETHINK Retail [01:15] Carrie Helm’s journey & EverEve’s beginnings [04:10] Growth from boutique retail to a national brand [08:30] The key to Evereve’s styling experience [12:45] Balancing online and offline customer relationships [17:20] Subscription services & their impact on retail growth [22:05] Leadership, team culture & customer loyalty [27:40] What’s next for Evereve? [30:00] Final takeaways 🎧 Listen now to discover how Evereve is redefining the in-store experience for the modern shopper. 🌍 Join our community at: www.globalretailleaders.com

Slow Fashion, Smart Growth: The Lager 157 Model Mar 05, 2025

Show notes

Can a fashion brand grow without paid marketing? Lager 157 proves it’s possible. In this Global Retail Leaders episode, Top Retail Expert Alexis chats with Hannah, Chairperson of Lager 157, about how the Swedish brand is scaling across the Nordics and beyond with slow fashion, zero waste, and an authentic approach to retail. 🔹 Key Topics & Timestamps: [00:00] Welcome to RETHINK Retail – A Global Retail Leaders Episode [01:10] Hannah’s journey and Lager 157’s origins [03:25] The slow fashion movement and why it works [07:40] Lager 157’s no-waste, efficiency-first model [12:15] Why they refuse to spend on paid ads [16:50] Expansion into Germany and future markets [21:30] Sustainability and the future of retail Join the GRL community at www.globalretailleaders.com

Sustainability Meets Profitability: The Norrøna Retail Model Mar 03, 2025

Show notes

Can sustainability drive profitability and long-term growth? Norrøna proves that it can. In this Global Retail Leaders episode, Top Retail Expert Sharon Yourell Lawlor speaks with Bård Klamme, Retail Director at Norrøna, about how the premium outdoor brand has built a 100-year legacy through circular fashion, transparency, and a commitment to full-price retail. 💡 Key Takeaways: ✔️ How Norrøna built a global brand without discounting ✔️ The circular economy approach fueling sustainability ✔️ Why community & customer experience matter more than price cuts ✔️ How tech and innovation enhance the in-store experience 💡 Key Insights & Timestamps: ⏩ 00:00 – Welcome to RETHINK Retail (Global Retail Leaders Episode) ⏩ 00:40 – Meet Bård Klamme & the history of Norrøna ⏩ 03:10 – What it means to be a full-price, no-discount brand ⏩ 07:05 – Sustainability as a business model, not just a marketing tool ⏩ 11:30 – The power of repair, resale & circular fashion in retail ⏩ 14:45 – Expanding internationally while staying true to brand values ⏩ 18:20 – The future of outdoor retail & evolving customer expectations ⏩ 22:50 – What role does tech play in a purpose-driven brand? ⏩ 26:30 – Final takeaways & leadership advice for retailers Join the GRL community or be the next guest: https://www.globalretailleaders.com/

Designing Success: How Harry's Reimagines Retail Spaces Feb 28, 2025

Show notes

In this episode of Rethink Retail, host Shannon Flanagan sits down with Jean-Didier Allongue, Senior Director of Global Store Design at Harry’s, to explore how the brand has scaled across 56,000+ retail locations while staying true to its identity. From disrupting the men’s grooming industry to creating seamless in-store experiences at Target, Walmart, Tesco, and Boots, Jean-Didier shares how Harry’s navigates the challenges of retail expansion, localization, and brand consistency. They dive into: ✅ How Harry’s global retail strategy has evolved ✅ The biggest challenges in localizing store design across different markets ✅ Why brand culture and customer insights shape the future of retail ⏳ Episode Timestamps: ⏩ 00:00 – Introduction to Rethink Retail ⏩ 00:30 – Meet Jean-Didier from Harry's ⏩ 01:27 – Harry's Global Retail Design Strategy ⏩ 02:56 – Trends in Men's Grooming & Retail Innovation ⏩ 03:59 – The Challenge of Localizing Store Designs Globally ⏩ 04:47 – Scaling Harry's Retail Presence Across 56,000+ Locations ⏩ 07:20 – The Role of Vision, Culture & Brand Identity in Growth ⏩ 09:01 – Creating Engaging & Customer-Centric Store Environments ⏩ 11:01 – Closing Thoughts & Takeaways Join the GRL community or be the next guest: https://www.globalretailleaders.com/

The Future of Retail: AI, Automation, and Emerging Trends Feb 25, 2025

Show notes

The future of retail is unfolding before our eyes, and AI is at the heart of it all. In this episode of the AIR Leaders Podcast, a production of RETHINK Retail, our host Matthew Adam Smith sits down with Barry McGough, a Top AI Leader & Global Retail Leader, to discuss the game-changing technologies reshaping commerce. 🎙️ Topics covered: ✅ How AI is driving the next wave of retail innovation ✅ The evolution of edge computing and low-latency chipsets ✅ CES vs. NRF: Key retail tech takeaways ✅ The rise of ambient technology & micro-sensors ✅ The sustainability challenge: AI’s impact on energy consumption Join us as we explore what’s next for retail in 2025 and how businesses can stay ahead. Don't forget to follow for more insights from retail’s top tech leaders! #TAILs #TopAILeaders #RETHINKRetail #TRE2025

Transformation in Retail: Insights from Avolta and Diebold Nixdorf Feb 18, 2025

Show notes

Retailers operating at scale—especially in high-traffic environments like airports—face a unique challenge: how do you balance speed, convenience, and operational resilience while delivering a seamless customer experience? In this episode of the RETHINK Retail Podcast, Michael Klein (Top Retail Expert) speaks with Khurram Noor, VP of Customer Facing Systems at Avolta, and Bernd Kraus, VP of Retail Software Solutions at Diebold Nixdorf, to discuss what it really takes to future-proof retail operations.

AI, Agility & the Future of Supply Chains with Blue Yonder Feb 13, 2025

Show notes

In the latest Rethink Retail Podcast, we sit down with Andrea Morgan, Chief Innovation Officer at Blue Yonder, to explore how AI and end-to-end visibility are revolutionizing supply chains. 🔹 How AI is optimizing demand forecasting, inventory planning, and sustainability 🔹 Why speed and adaptability are the key drivers of supply chain success 🔹 The growing role of GenAI and digital twins in supply chain transformation With over 25 years of experience leading supply chain strategy at Nike, IBM, and Oracle, Andrea shares why she believes the time is now for supply chain reinvention. Don’t miss this episode! 🎧 #RetailInnovation #AIinRetail #SupplyChainTransformation #RetailPodcast #RethinkRetail

Our TOPPODCAST Picks

Follow Us

Stay Connected

Related Podcasts

Links

Stay Connected