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    Repurpose Your Career | Career Pivot | Careers for the 2nd Half of Life | Career Change | Baby Boomer

    Repurpose Your Career podcast brought to you by Career Pivot is a podcast for those of us in the 2nd half of life to come together to discuss how repurpose our careers for the 21st century. Come listen to career experts give you proven strategies, listen to people like you tell their stories on how they repurposed their careers and finally get your questions answered.

    Your host, Marc Miller, has made six career pivots over the last 30 years. He understands this is not about jumping out of the frying pan into a fire but rather to create a plan where you make clear actionable steps or pivots to a better future career.

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    Latest Episodes:
    Encore Episode: A New Career Change, Years in the Making. With Elizabeth Rabaey #108 Dec 17, 2018
    Show notes

    Elizabeth Rabaey has had to take multiple pivots to get where she is today. It wasn't just one step. Elizabeth is a 'creative,' with a love for details. She spent 25 years working for a Texas-based environmental engineering consulting company, providing project management, and technical assistance. During her last three years there, she transitioned to the marketing and business development side of the company, which enabled her to combine both her creative and technical skills to promote the company.

    Elizabeth then changed careers, taking multiple steps and learning new skills at each position, eventually finding a job working for an international company as a marketing coordinator. Marc and Elizabeth discuss why she initiated her career pivots, where they took her, what she learned along the way, and how long it took to land a position that met her needs.

    At the end of the interview, Elizabeth returns to the podcast to give a 2018 update on her career.

    Key Takeaways:

    [1:28] Marc welcomes you to Episode 108 of the Repurpose Your Career podcast.

    [1:41] CareerPivot.com brings you this podcast. CareerPivot.com is one of the very few websites dedicated to those of us in the second half of lives and our careers. Take a moment to check out the blog and the other resources that are delivered to you, free of charge.

    [1:57] If you are enjoying this podcast, Marc asks you to share it with like-minded souls. Please subscribe on CareerPivot.com, iTunes, or any of the other apps that supply podcasts. Share it on social media, or just tell your neighbors and colleagues.

    [2:13] This will be the last week you can take the 2018 Repurpose Your Career Podcast Survey. If you would be so kind, please go to CareerPivot.com/podcast-survey (where you will be redirected to SurveyMonkey) to take the survey. Marc will publish the results in January 2019. Marc thanks you in advance for your participation.

    [2:39] This will be the last episode of 2018. Marc will not be publishing an episode on Christmas Eve or New Year's Eve. Marc will restart the podcast on January 7, 2019, with an interview of Elizabeth White, author of Fifty-Five, Unemployed, and Faking Normal: Your Guide to a Better Life.

    [3:03] This week will be an encore episode where Marc interviewed Elizabeth Rabaey. Elizabeth has made multiple pivots to go from an air and water environmental permitting specialist, to be a creative marketing type. After the replay of the episode, which originally aired in March of 2017, Marc will bring Elizabeth back to give you an update.

    [3:29] Marc welcomes Elizabeth to the Repurpose Your Career podcast.

    [3:43] Elizabeth started working with Marc in 2012 to pivot her career journey. She is grateful for Marc's mentorship to keep moving forward. It takes longer than you might think to make major changes, especially after being in one industry for a long time.

    [4:32] Elizabeth also had help from Jean LeFebvre of Panacheimages.com, an image consultant and others along the way.

    [4:40] Elizabeth's first half of life included working for a year in St. Paul, MN, after college. The winter inspired her to move to Austin, where she worked for the state government for three years. Looking to private industry, she went to a small environmental engineering company and worked there for 23+ years.

    [5:15] Elizabeth had wonderful opportunities at that firm, and learned technical skills, like calculating air quality emissions, managing hazardous solid waste, planning around groundwater and stormwater, and more. She worked in many roles and learned new software. There was always something new and she had great mentors.

    [6:32] One day, Elizabeth felt that she wanted more, and she opened the door to looking for a different opportunity.

    [6:42] The spark for Elizabeth to make a change was that she felt like she had reached the end of what she wanted to do in that company. She also wanted to rein in her overtime and weekend hours to make room for volunteer activities, hobbies, or travel.

    [7:29] How did Elizabeth start looking for 'that next thing?' LinkedIn was an influence. Where did she meet Marc Miller, and how did he catch her attention?

    [8:39] At the Metropolitan Breakfast Club, Elizabeth met style and image consultant Jean LeFebvre. Used to T-shirts and shorts, Elizabeth needed a new image. Jean started by tossing out all Elizabeth's clothes, and then she helped her select a business wardrobe. Jean LeFebvre has had remarkable success with several of Marc's clients.

    [11:40] What did Elizabeth do to improve her networking skills? She has three opening questions to get a conversation going. Just get out, and do it! It's necessary, and it takes practice. Do what you feel works for you. The Metropolitan Breakfast Club was a good place for Elizabeth to learn networking.

    [14:08] Elizabeth talks about her multiple job pivots. The first pivot came by way of a networking contact at a bigger firm, where she got a job and learned marketing and project management. Elizabeth stayed there for a year. Why did she go back to her former firm, and what did she learn?

    [19:04] Marc notes that Elizabeth worked with Vicki McCullough, of Sequitur Marketing, who markets to engineers. Elizabeth comments on the challenges of marketing to engineers and service companies.

    [20:45] Elizabeth explains how she found her current position on a job board and on their website. How did her five years of pivoting help her to get the job? What does she especially like about this job? How is it different from past roles?

    [23:21] The most interesting thing: her company has no office in Austin. There are three employees who work in Austin from home, including Elizabeth's boss. Jobs are largely becoming location independent. Jobs do not have to be where you live. Elizabeth feels she will perhaps have one more job. For right now, it is a good place for her to be.

    [25:16] One skill Elizabeth has now that was not in her dreams of five years ago: her use of social media for marketing and branding. Another skill: collaborating with separated project team members, using text, and conference calls. Let go of "the way you've always done it," so you can grow.

    [27:05] Elizabeth does all the graphics for Marc, and she is good. She has learned Canva and other apps. She is a closet 'creative.' She wants to learn the Adobe Creative Cloud and become somewhat of a graphic artist. Marc comments on her progress.

    [28:33] Elizabeth leaves some parting advice. Keep moving forward, and surround yourself with good people who push you to better things. Don't let the bad things bring you down.

    [29:40] You can reach out and start a conversation with Elizabeth Rabaey on LinkedIn. If you send her a connection request, say you listened to her on this podcast.

    [30:28] Elizabeth started as a client of Marc's. Then she became an intern and then a paid consultant. She's not the same person she was when she got started! Marc thanks Elizabeth for being on the Repurpose Your Career podcast.

    [31:06] Marc notes that episode was originally released in March of 2017. Next, hear from Elizabeth again about where she is now in her journey.

    [31:16] Marc welcomes Elizabeth back to the Repurpose Your Career podcast. Marc invites Elizabeth to tell everybody what has happened these last 18 months.

    [31:36] Elizabeth is with the global heavy-duty mining equipment manufacturing company she described joining in the previous interview. She works on marketing projects supporting company offices in Canada and the U.S. She is on a team of three people.

    [32:12] Elizabeth does the national and regional trade show management. She coordinates and gathers all the equipment to be displayed at the show, as well as working with vendors to build and tear down the company booth. She gets everybody registered manages travel, and arranges company speakers for the conferences.

    [32:40] Elizabeth also produces printed marketing materials, designing the layout and writing the text. She has learned a lot and gained new skills through managing a lot of projects. It's totally different from her earlier career. She works with a manager who gives her guidelines and boundaries and lets her go. That works very well for Elizabeth.

    [33:18] Her earlier job of air and water environmental permitting was primarily Texas-based. In her new job, she travels to Canada and Australia as well as the U.S. There's always something new and different. She uses creativity to solve problems in campaigns.

    [34:30] Elizabeth markets things such as slurry pumps. A slurry pump is a big, heavy-duty pump used in a mining operation that moves slurry (water mixed with dirt, minerals, and mud) from one point to another. The material is usually very abrasive and so is the environment around the pump. Pumps need to withstand severe conditions.

    [35:08] Elizabeth has been stretched by this job. She has added InDesign to her skillset to print brochures. She has learned logistics and how to work with a variety of vendors to coordinate events.

    [36:23] Marc would like you to notice about Elizabeth — she is willing to learn and take chances. Four or five years ago, Elizabeth did not imagine anything close to the position she has now. She praises her manager and how they work together.

    [37:09] During trade show season, January through the middle of May, Elizabeth travels to trade shows, arranging vendors setting up the booth, attending the show, and tearing down the booth. She does two big shows in the U.S. and one big show in Canada.

    [37:51] In her permitting job, she traveled primarily in Texas. Now she gets to go to Montreal, Vancouver, Denver, Vegas and other places like that.

    [38:56] Marc thanks Elizabeth for updating on her pivot. Elizabeth says she is already looking ahead and keeping herself fresh for the next pivot opportunity.

    [39:38] Marc hopes you enjoyed this episode. Marc has more encore episodes planned where he will bring back the guest at the end to update you on where they are now.

    [39:46] Susan Lahey and Marc are working on the next edition of Repurpose Your Career, and Marc is looking for your help. Marc is forming a release team of readers who will get access to pre-release chapters of the book to provide feedback. You can be part of this team by going to CareerPivot.com/RYCTeam where you can sign up.

    [40:08] When you sign up, you'll receive the pre-release versions of chapters when they become available. What Marc asks in return is that you provide feedback and be prepared to write a review on Amazon.com when the book is released.

    [40:22] Marc and Susan are adding around eight new chapters to the book and re-writing several others. Marc will release a new pre-release chapter on the podcast and to the team every four to six weeks.

    [40:52] If you have not already taken the 2018 Repurpose Your Career podcast survey, please do it now by going to CareerPivot.com/podcast-survey and taking the podcast survey on SurveyMonkey.com.

    [40:57] The CareerPivot.com/Community website has become a valuable resource for almost 50 members who are participating in the Beta phase of this project. Marc will start recruiting for the next cohort in early January.

    [41:10] If you are interested in the endeavor and would like to be put on the waiting list, please go to CareerPivot.com/Community. When you sign up you'll receive information about the community as it evolves. Those in the initial cohorts will get to set the direction for this endeavor. This is a paid membership community with special content.

    [41:46] Marc hopes you have a joyous holiday season. Marc and Mrs. Miller will be celebrating the holidays in Ajijic, Mexico.

    [41:56] Check back on January 7th, for Marc's interview of Elizabeth White, author of Fifty-Five, Unemployed, and Faking Normal: Your Guide to a Better Life.

    [42:07] You will find the show notes for this episode at CareerPivot.com/episode-108.

    [42:20] Please hop over to CareerPivot.com and subscribe to get updates to this podcast and all the other happenings at Career Pivot.


    Dr. Lynn Marie Morski Tells Us How to Quit #107 Dec 10, 2018
    Show notes

    In this episode, Marc and Lynn discuss her book, Quitting by Design and discuss the advantages to quitting a job you don't fit, some of the fears associated with quitting, how to prepare logically to meet the fears and move beyond them, and what you can learn from a job you hate and from leaving that job. Listen in for more ideas for your next career pivot or 'quit.'

    Key Takeaways:

    [:58] Marc welcomes you to Episode 107 of the Repurpose Your Career podcast.

    [1:11] CareerPivot.com brings you this podcast. CareerPivot.com is one of the very few websites dedicated to those of us in the second half of lives and our careers. Take a moment to check out the blog and the other resources that are delivered to you, free of charge.

    [1:30] If you are enjoying this podcast, Marc asks you to share it with like-minded souls. Please subscribe on CareerPivot.com, iTunes, and the Google Podcasts app, Podbean, Overcast app, TuneIn, Spotify app, or Stitcher. Share it on social media, or just tell your neighbors and colleagues.

    [1:51] We are coming to the end of the 2018 Repurpose Your Career Podcast Survey. Over 40 people have taken the survey. Marc will probably leave it up for another week.

    [2:05] In order to improve the show, Marc needs to know something about you — how you listen to the show; if you read the show notes; what kinds of episodes are your favorites.

    [2:15] Marc asks if you would kindly go to CareerPivot.com/podcast-survey (where you will be redirected to SurveyMonkey) to take the survey. Marc will publish the results very likely in January. As Marc records this in Matehuala, Mexico, on the way back to Ajijic, he has surpassed 40 survey participants. He thanks you in advance for doing this.

    [2:49] Next week, Marc will share an encore episode where he interviewed Elizabeth Rabaey. Elizabeth has made multiple pivots to go from an air and water environmental permitting specialist, to be a creative marketing type.

    [3:05] This week, Marc interviews Dr. Lynn Marie Morski, who is a quitting evangelist. She helps people quit strategically, through her book, Quitting by Design, and her podcast, Quit Happens.

    [3:23] Marc welcomes Dr. Lynn Marie Morski to the Repurpose Your Career podcast.[4:04] Lynn explains the differences between quitting and failing.

    [4:41] Quitting strategically puts you in an empowered position. It is better than hoping for the best in a job where you are not performing until suddenly you get fired without any plans for what comes next.

    [5:11] Unless you are independently wealthy, plan your next move. Marc has quit jobs. Once he was laid off, at his request. One of Marc's favorite books is Necessary Endings, by Dr. Henry Cloud. In order for new things to start, we have to end things.

    [6:04] Your body will tell you when it's time to quit. When your body starts giving you signals, such as anxiety, insomnia, or a discontented feeling, you start to have chronic pain, or you start getting really irritable with your co-workers, loved ones, or friends, those are all signs that something is out of alignment and needs to be changed.

    [6:49] Sometimes when people feel this way, they start adding things. It may be that you need to subtract something that isn't working for you, not add something else.

    [6:56] A therapist may point out to you the things that are not working for you. Sometimes another view can help us see what is not obvious to ourselves.

    [8:11] Marc tells of times a therapist has helped him make a career change. It comes down to finding out what is creating the situation that is not working for you.

    [8:32] There are fears around quitting. Lynn separates them into esoteric and logistical fears. If you wonder what about all the time and money you've wasted pursuing your career, overcome your fear by seeing the 'sunk cost fallacy.' Having put money into something is no reason to stay in it.

    [9:37] If you were willing to spend time and money pursuing something you don't want, the money you spent is gone, anyway. Don't you owe it to yourself to find something you enjoy doing? Lynn talks about her medical school loans. She invested a lot in herself to follow a specific path.

    [10:29] Lynn finished her Sports Medicine fellowship in 2009 and realized during that year that she didn't love it. She decided what she did not want in her career. She chose to quit having a pager, quit prescribing, and quit working nights and weekends, sitting on the sidelines. She chose to do VA compensation and pension exams.

    [13:24] Going through this process helped Lynn realize how to help other people who can't make a dramatic 'quit.' To completely quit medicine is a lot bigger deal than to quit having specific aspects in a medical job.

    [13:40] Marc notes that quitting is only bad if you haven't learned something. He shares an experience from his IBM days. He quit from one position he hated in less than a year but he still uses what he learned from that year in his current practice. He's glad he did it but enough of it was enough.

    [14:50] People may fear that they have wasted whatever time they spent in a job they quit. The only way you can find out what you want to do is by experimenting. Not all those experiments are going to be slam-dunks. If you learn from it, it was not wasted.

    [15:23] If Marc hated his IBM job and then took the same job at a competitor, yes, he would have wasted that time because he wouldn't have learned from it. If you take an experience and learn what you do like, and what you don't like, then it's not a waste.

    [15:40] Marc admits that multiple times in his career he has relapsed by going back to something he had done earlier, and not learning from the first time what he wanted to avoid. He says you have to learn from your mistakes, and not forget what you've learned!

    [16:20] Besides the fears of sunk costs and wasted jobs, people may fear what other people may think. That is the least problem because nothing of what people think about you is nearly as important as what you think about yourself. What you experience is more real to you than what someone else may or may not be thinking.

    [18:37] Marc recalls the episode with Jennifer Winter, who was head of sponsorship for Turner Broadcasting Sports. She did not like sports. People told her she had the greatest job ever, but it was not for her. Quitting is OK even if others don't understand or support your decision.

    [19:53] When somebody says something disapproving, it takes five seconds of your day. Contrast that with the 40 hours a week you have to put into the job. How does that balance out?

    [20:45] If a person can't quit and needs the money coming in. Strategically quitting is the answer. You want to up-level your life, not end up on the street. Lynn says to save up a nest egg or emergency fund, start a side hustle and work at it until it can take over as your main job, or start interviewing while you are still at the job you're quitting.

    [22:00] If you have to leave the job and you haven't found a replacement job, find ways to live on half of your income and cut back on expenses so you can prepare for some time between jobs or finding a job with less earning potential than you had before.

    [22:28] Marc recommends listeners to go back two episodes to listen to Susan Joyce of Job-Hunt.org. Susan talks about proactive vs. reactive job search. Marc reminds listeners he is moving to Mexico to be able to live on a third of the cost of living in Austin. This reduction in his cost of living allows Marc a huge amount of freedom.

    [23:03] Marc also recommends you not to listen to what others tell you. Get the facts for yourself.

    [23:14] You can find Lynn's book or reach Lynn for coaching at QuittingByDesign.com. Also, you can contact Lynn on Instagram, Facebook, or YouTube at QuittingByDesign.

    [23:44] Marc thanks Dr. Lynn Marie Morski for being on the Repurpose Your Career podcast. Marc hopes you enjoyed this episode — it might inspire you to be a quitter!

    [23:56] Susan Lahey and Marc are working on the next edition of Repurpose Your Career, and Marc is looking for your help. Marc is forming a release team of readers who will get access to pre-release chapters of the book to provide feedback. You can be part of this team by going to CareerPivot.com/RYCTeam where you can sign up.

    [24:19] When you sign up, you'll receive the pre-release version of chapters when they become available. What Marc asks in return is for you to provide feedback and be prepared to write a review on Amazon.com when the book is released.

    [24:34] Marc and Susan are adding around eight new chapters to the book and re-writing several others. Marc's goal is to have a chapter on the podcast and to the team every four to six weeks in the coming months. Marc may start a private Facebook group for the team to discuss their thoughts.

    [24:58] Please go to CareerPivot.com/podcast-survey and take the 2018 Repurpose Your Career podcast survey on SurveyMonkey.com. Marc thanks the listeners who have already participated and taken the survey.

    [25:19] The CareerPivot.com/Community website has become a valuable resource for almost 50 members who are participating in the Beta phase of this project. Marc will start recruiting soon for the next cohort.

    [25:33] If you are interested in the endeavor and would like to be put on the waiting list, please go to CareerPivot.com/Community. When you sign up you'll receive information about the community as it evolves. Those in the initial cohorts will get to set the direction for this endeavor. This is a paid membership community with special content.

    [26:13] Check back next week, when Marc interviews Elizabeth Rabaey, in an encore episode.

    [26:32] Please hop over to CareerPivot.com and subscribe to get updates of this podcast and all the other happenings at CareerPivot. You can also subscribe on podcast sites.


    The Millers Move to Mexico #106 Dec 03, 2018
    Show notes

    In this episode, Marc recounts the details of traveling back to the U.S. from Mexico without a guide other than Google Maps. They clean out the condo and prepare it for rental. They sell what they don't want to keep, store what they do, and give the remainder to the Salvation Army. Marc shares the health benefits he and his wife have experienced through walking more and eating healthier and the financial benefits of a more affordable healthcare system including health insurance at a fraction of the cost of the ACA programs. Marc describes the trip back to Austin and why you don't drive at night in Mexico! Key Takeaways: [1:11] Marc welcomes you to Episode 106 of the Repurpose Your Career podcast. [1:22] CareerPivot.com brings you this podcast. CareerPivot.com is one of the very few websites dedicated to those of us in the second half of lives and our careers. Take a moment to check out the blog and the other resources that are delivered to you, free of charge. [1:40] If you are enjoying this podcast, Marc asks you to share it with like-minded souls. Please subscribe on CareerPivot.com, iTunes, and the Google Podcasts app, Podbean, Overcast app, TuneIn, Spotify app, or Stitcher. Share it on social media, or just tell your neighbors and colleagues. The more people Marc reaches, the more he can help. [2:07] Marc has released the 2018 Repurpose Your Career Podcast Survey. Marc thanks listeners who have already taken the survey. [2:15] In order to improve the show, Marc needs to know something about you — how you listen to the show; if you read the show notes; what kinds of episodes are your favorites. [2:25] Marc asks if you would kindly go to CareerPivot.com/podcast-survey (where you will be redirected to SurveyMonkey) to take the survey. Marc will publish the results in a couple of months. In the last week of November, Marc has 35 survey participants, so far. He thanks you in advance for doing this survey for the podcast. [2:50] Next week, Marc will interview Dr. Lynn Marie Morski, who is a quitting evangelist. She helps people quit strategically, through her book, Quitting by Design, and her podcast, Quit Happens. [3:06] This week, Marc takes you on the next steps in becoming an expat in Mexico. Marc and his wife have returned to Austin for six weeks, where they are cleaning out their condo and preparing for their return trip to become semi-permanent residents of Mexico. [3:24] Marc tells of their plan to clean out the condo, apply for visas at the Mexican Embassy in Laredo, get route advice from Juan Pablo (J.P.), get a new car battery, bring cats to the vet, get inn reservations, and use Google Maps for their first solo trip back. [5:15] Mexican highways include several roads in various directions with the same number. Google Maps was invaluable for directions. [5:37] The Millers left on a Tuesday, to avoid trucks that are usually released on Mondays. Going North is very different from going South, primarily because of security checkpoints. [6:04] The Mexican countryside is "drop-dead gorgeous." Marc wants to take a lot more pictures on their way back down. As they started toward Matehuala there was fairly minimal truck traffic for a good distance. [6:32] Once the truck traffic picked up, there were stretches with one car for every 10 trucks. Marc found a truck going the speed they wanted and followed it for hundreds of miles, as J.P. had suggested. [7:08] On Day One, the Millers ran into one security checkpoint but they were not stopping anyone. The first day was pretty uneventful. They had brought all the food they needed to eat on the trip, so their only stops were for bathroom breaks. [7:33] At the end of Day One, the Millers stayed at the Las Palmas Midway Inn in Matehuala. It is a 1950s style motor inn. Many expats stay there because it is pet-friendly. It was almost full when Marc made the reservation, a week ahead of the trip. This is when all the snowbirds start coming down. [8:11] This time, the cats were a whole lot more comfortable traveling. They were fine at the inn and in the car. The first day was easy. The Millers stopped at the Matehuala Walmart and bought a few things. The hotel restaurant was actually very, very good. [8:46] On Day Two Marc and his wife started out at 7:30, and boy, did they see trucks! Trucks and more trucks. They went through multiple security checkpoints. One of the major ones actually backed up things for an hour. They were in bumper-to-bumper traffic for an hour as they diverted all trucks off to be searched. [9:16] When the Millers got up to the checkpoint, cars were funneled to the left and were waved through. The car in front of the Millers was a high-powered car driven by a Mexican, and the security officers pulled it over to inspect. [9:37] There was also a fruta stop to check for fruit. Marc knew enough Spanish to be able to answer no when the officer asked if they had any fruit in the car. [9:53] Marc and his wife drove all the way up to Nuevo Laredo, to cross at the Laredo border crossing. First, they had to stop at the Banjercito where they surrendered the Temporary Import Permit (TIP) for their car and received back the $400 deposit they paid for their car. If you miss this, you will be barred from bringing a car back to Mexico. [10:55] Marc pulled into the wrong side of the Banjercito booth, and they directed him to turn around and approach on the correct side. They peeled the sticker off and informed the Millers the deposit would be refunded to the Millers' credit card in three or four days. [11:14] Next was the Immigration (IMM) Office where they took the Millers' tourist visa (FMM) card. Next would be the U.S. Customs on the other side of the border. [11:37] The Millers had all the paperwork for the cats, as they were supposed to have. That was good because Customs did check their cats. [11:49] These are highly-crossed borders, and closing them is a huge inconvenience for business and locals who go across the borders to work. The Millers crossed at about 5:00 p.m. after a 45-minute wait. They made it to a La Quinta in Laredo, where they stayed the night. [12:37] The next morning, the Millers drove the nice, easy three-to-four trip home. [12:53] The Millers discovered when they got back to Austin that Marc had lost 15 pounds and his wife had lost 20. In Mexico, other than drives to Guadalajara, they hadn't put 20 miles on the car. They walked everywhere. If they had something big to bring back, like a sack of kitty litter, they brought a little hand truck to carry it. [12:38] Another reason for the weight loss is that Mexican food has no added sugar and salt. Every kind of food the Millers ate tasted better. Local fruits and vegetables, and local baked goods tasted so good. [14:36] Marc's blood pressure is back to normal and still improving. Marc is now back at his college graduation weight at age 62 — 170 pounds at just under 6'4". He hasn't been this healthy in years. [15:05] Marc also noticed how much constant noise there is in Austin from machinery and traffic, contrasted with Ajijic. The pace of life is booming in Austin, and Marc finds he doesn't like it anymore. Austin has changed dramatically in the 40 years the Millers have lived there. [15:38] It used to be a sleepy little university town with state government. "It ain't that no more." [15:44] Marc is healthier than he has been in years. His wife has more stamina than she's had in years. Marc cannot say what the last four months have done for their health. They are looking forward to going back. [15:58] The Miller's first concern in Austin was what to do with all their stuff. They rented a 5'x10' room at a small storage facility for about $70 per month. Their goal had been to get rid of everything but — not quite everything. They're storing a few things they are not sure they want to discard and things they will bring down to Ajijic on their next trip. [16:33] The Millers will leave their bikes for now and bring them down on their next trip. They also have a really nice king-sized bed they will store, just in case they come back to stay. Items they wanted no more, they put up on their local condo Facebook group and on Marc's regular Facebook page, saying no reasonable offer will be turned down. [17:16] The Millers started selling things for $30 to $50. Whatever is leftover that the Millers do not want, the Salvation Army Austin will have come and picked up by the time this episode is released. [17:35] Marc lists the repairs that were needed before renting the condo — new dishwasher, new seals in the toilet, new knobs for the range, some painting, and general maintenance. [18:31] The Millers went through all their paper photos. They got rid of a lot of them and took the rest to a camera shop to be scanned. They will still keep the scanned photos in paper form as well. [18:48] One of their biggest problems was moving George, their 45-year-old ponytail palm. George is nearly 10 feet tall and 500 pounds and was on the third floor. The condo manager found three guys to move the tree and it was an ordeal. They had to take it out of the pot, which was heavy in itself. They gave the tree to a former neighbor. [19:55] They changed their correspondence address to that of an old family friend they've known for over 40 years. They are applying for health insurance. Marc has been approved and Lotus Miller is waiting for approval. Marc tells the premium and deductible for his own policy for a year, which will be much less than his monthly ACA premium. [20:55] Lotus's policy will be a little more than Marc's and is going through the approval process, now. [21:05] The Millers have just prepared their 2015 Subaru Outback with new tires and a full-size spare. They had to install a lockable Yakima roof rack for the spare, for about $500. [22:15] Marc tells of going through a fog thicker than any he had driven through in his life. The temperature dropped 30°F immediately, and the low-pressure gauge for the tires popped on. Now Marc is getting an electric tire pump to keep in the vehicle. [23:21] Within 10 days of crossing the border, the cats must go to the vet with all the paperwork needed. [23:36] Marc will get a temporary resident visa for himself. Lotus will get a permanent resident visa for herself. You can't bring a car in on a permanent visa! The car is in Marc's name. Their marriage certificate shows a different name for Lotus. [24:18] Lotus changed her first name about 10 years ago. The name on their wedding license needs to be certified by the Mexican government. After The Millers get their marriage license certified by the Mexican government, Marc will get a permanent visa and they will get rid of the car. The Mexican government does not like American cars. [25:01] By the time this episode is released on Monday, the Millers will have stopped at the Mexican Embassy in Laredo to process the visa applications. They will cross the border, go to the IMM office very early and leave for Ajijic on Tuesday morning, making it a two-day trip. [25:36] The key piece is — you do not drive at night in Mexico! You do not! There is livestock on the road, even the toll roads. There are also speed bumps that come up fast that you don't see at night. Marc will leave Laredo with a full tank of gas. Gas is well over $4.00 in Mexico. The only stops will be for bathroom breaks. [27:01] The Millers are excited to go back. Marc is happy to leave Austin. The stress of getting everything ready and turning it over to the property manager has been really difficult. [27:33] Marc and his wife will be coming back to Austin in early March, as Marc has a speaking gig then in Central Texas. The car is also due for registration in April and a car inspection. Marc shares some travel plans for that time. [28:12] Marc hopes you get a feel for this being an amazing experience and a healthy experience. Having spent five months in Mexico, their 2018 spending expenses are way, way down, probably 60% to two-thirds of 2017's expenses. They have not lived a frugal lifestyle in Ajijic, Mexico. [29:04] Marc hopes you learned something from this episode! If you have any questions, please go to the Show Notes at CareerPivot.com/Episode-106 and put some comments. Marc will be happy to answer your questions. A lot of people have been following the Millers on this journey, including some visits to see them in Ajijic! [29:36] Susan Lahey and Marc are working on the next edition of Repurpose Your Career, and they are looking for your help. Marc is forming a release team of readers who will get access to pre-release chapters of the book to provide feedback. You can be part of this team by going to CareerPivot.com/RYCTeam where you can sign up. [29:58] When you sign up, you'll receive the pre-release version of chapters when they become available. What Marc asks in return is for you to provide feedback and be prepared to write a review on Amazon when the book is released. [30:17] Marc and Susan are adding around eight new chapters to the book and re-writing several others. Marc's goal is to have a chapter on the podcast and to the team every four to six weeks in the coming months. Marc may start a private Facebook group for the team to discuss their thoughts. A PDF of Chapter 1 will be released soon. [31:03] Please go to CareerPivot.com/podcast-survey and take the 2018 Repurpose Your Career podcast survey on SurveyMonkey.com. Marc thanks the listeners who have already participated and taken the survey. [31:21] The CareerPivot.com/Community website has become a valuable resource for around 50 members who are participating in the Beta phase of this project. Marc will start recruiting in mid-December for the next cohort to begin in early January. [31:38] If you are interested in the endeavor and would like to be put on the waiting list, please go to CareerPivot.com/Community. When you sign up you'll receive information about the community as it evolves. Those in the initial cohorts will get to set the direction for this endeavor. This is a paid membership community with special content. [41:51] Marc will do a session, probably in early January, where he will be interviewing some of the members of the community about what they're getting out of it. This is an evolving community ranging in age from the mid-fifties to the mid-sixties. [32:14] Check back next week, when Marc interviews Dr. Lynn Marie Morski, author of Quitting by Design. [32:48] If you would like to connect with Marc on LinkedIn, please go to LinkedIn.com/in/mrmiller and just say you were listening to this podcast and you would like to connect.

    Full show notes at the publisher

    Susan Joyce of Job-Hunt.org on Searching Proactively for a Job #105 Nov 26, 2018
    Show notes

    In this episode, Marc interviews Susan Joyce to discuss the difference between a reactive and a proactive job search. Job-Hunt.org and Susan have been helping people find jobs since 1998. Susan P. Joyce holds a BS in Education and an MBA in Information Systems. She is a veteran of the U.S. Marine Corps and two corporate layoffs. Susan worked in HR at Harvard University and recently finished an appointment as the Visiting Scholar at MIT Sloan. Since 1998, She's been the Publisher, Editor, Webmaster, and Chief Writer for Job-Hunt.org. Susan has been studying, writing, and speaking about online job search since 1995, building on her own unique background in Military Intelligence, technology, and human resources. A LinkedIn member since 2004, Susan has been teaching about the effective use of LinkedIn for job search for many years. Key Takeaways: [1:33] Marc welcomes you to Episode 105 of the Repurpose Your Career podcast. [1:45] CareerPivot.com brings you this podcast. CareerPivot.com is one of the very few websites dedicated to those of us in the second half of life in our careers. Take a moment to check out the blog and the other resources that are delivered to you, free of charge. [2:02] If you are enjoying this podcast, Marc asks you to share it with like-minded souls. Please subscribe on CareerPivot.com, iTunes, Google Play and the Google Podcasts app, Podbean, Overcast app, TuneIn, Spotify app, or Stitcher. Share it on social media, or just tell your neighbors and colleagues. [2:22] Marc has released the 2018 Repurpose Your Career Podcast Survey. Marc thanks listeners who have already taken the survey. So far, as of November 14, the number of surveys exceeds the number from last year, so thank you! [2:40] To improve the show, Marc needs to know something about you — how you listen to the show; if you read the show notes; what kinds of episodes are your favorites. [2:50] Marc asks if you would kindly go to CareerPivot.com/podcast-survey (where you will be redirected to SurveyMonkey) to take the survey. Marc will publish the results in a couple of months. Marc will probably keep the survey open through mid-to-late December. He thanks you in advance for doing this survey for the podcast. [3:15] Next week, Marc will be taking you on the next steps on becoming an expat in Mexico. Marc and his wife have returned to Austin for six weeks, where they are cleaning out their condo and preparing for their return trip to become semi-permanent residents of Mexico. [3:31] Marc and his wife are coming to the end of their journey, and he wants to close things out, at least, for a little while. [3:39] This week, Marc is interviewing Susan Joyce, of Job-Hunt.org fame. Marc reads Susan's bio and welcomes her to the Repurpose Your Career podcast. [5:13] Susan says she has been very fortunate in her career. In her last semester in college, she learned teaching would not be a good path for her. So, she joined the Marine Corps. It was the best job she ever had. Unfortunately, that was her first layoff. [6:25] Susan next came to Massachusetts where there were lots of opportunities. [6:29] Marc and Susan both feel that in their careers they've been more lucky than good. Marc only had one layoff, which was voluntary; otherwise, he chose to move. [7:12] Susan explains the difference between a reactive and a proactive job search. Waiting for job postings and applying to them is being reactive. You are limited to the postings that you find. The reactive market is really random and the most competitive job market. [7:55] In the proactive job market you leverage your network, make yourself visible, and give employers opportunities to find you. When you're found by an employer, the shoe's on the other foot. They're pleading with you to work for them. It's a stronger position for the job searcher, especially regarding salary and the choice of where you want to work. [8:43] The proactive job searcher is not competing with everybody sitting at their computer applying through for jobs. There are a lot of advantages in being proactive rather than reactive. [8:58] Someone asked Marc why recruiters weren't finding them for jobs that they wanted. Marc advised them to make their LinkedIn profile state what they were looking for. You have to make yourself "look pretty" to be found for the job you want. If you look like a mechanic instead of an architect they will find you for mechanic jobs. [9:42] The proactive approach is best. You avoid competition; you present what you want; you focus on where you want to work. Don't call yourself a marketing professional. No recruiter is searching for the term "marketing professional." They search for job titles like "social media marketing manager," or "B2B marketing analyst." [11:02] In a proactive job search, use the exact job title of the role you want. Know the employers you want to work for and know what they call the job you want next. Use those terms in your LinkedIn profile, both in the professional headline and also in the description of your work. Including these keywords lets employers find you. [11:48] Use the right keywords in the right places. Today's search engines do not fall for using the same keywords over and over in white letters on white space. Use them in the text where they make sense. [12:40] Think like a recruiter and how they search. Keep current with job titles as they change. Marc used to be a training manager. In today's usage that would be learning and development. The old term MIS is replaced by IT. Using old terms stamps "old" on your forehead. Don't refer to obsolete job skills, like MS-DOS Control Programmer. [13:59] To start your proactive job search, first target employers and jobs at those employers. Don't target two or three, but as many as are local to you. Ask for an informational interview to build your network. Find potential good places to work and then use your network to find out if they really are good places to work. [14:43] Research the job title. Admin wizard might your current title. Most companies would call it a senior administrative assistant, so list it as admin wizard/sr. administrative assistant. That gives you the right keywords for the rest of the world. [15:56] Use these job title keywords on LinkedIn, resume, your business card, and networking card (without your employer information.) If you are not employed you do need a networking card, with a Gmail address on it, because Gmail is the most widely respected email name. Get a free Google Voice phone number to forward to your cell. [17:27] Marc tells people who wear many hats to put all the job titles that are applicable to what they do. Marc suggests using a vertical bar to separate them, but a slash also works. Always make sure you have the job titles for the job you want. [18:14] Susan explains why you need to be specific in your LinkedIn profile about your location or your planned location. [19:18] One of the best ways to use a proactive job search is to try to connect with an employee referral. Less than 20% of jobs are filled using job boards. More than 30% of jobs are filled using employee referrals. LinkedIn can find people who work for specific employers and can find connections you might have in common to reach out to them. [21:25] Marc also recommends finding people who have left the company and finding out how long they were there and why they left. They can give you an authentic view of what the culture really is. If you don't ask, you won't find out. [23:17] If you are unemployed, you can be really open and public about your proactive job search on and off LinkedIn. Go to the local Chamber of Commerce meeting or a local professional association. Introduce yourself in terms of the job you are seeking. Don't represent that "you can do anything." Take the opportunity for personal branding. [24:42] If you say you are good at everything, no one will believe you, or know what your strengths are or what you want to do. [26:20] If you are employed, you will be much more subtle. You can't be open about a job search. You can be fired for that. Leave out anything about "seeking new opportunities" in every public discussion you are in on LinkedIn. Keep it low-profile. [28:00] This is where having the right keywords in the right places and being visible in LinkedIn groups associated with your work is helpful. Share more information about what your company does. Fill out your LinkedIn profile with lots of detail without violating corporate confidentiality rules. It will increase your marketability and help your company. [29:01] When you increase your visibility in a proactive way, you will be noticed, and hopefully, by the right people. You can also join groups that aren't particularly related to your job, but which are interesting to you, and that you can explain easily if anybody asks. You increase your visibility and your knowledge base. [29:43] There are so many opportunities for personal marketing on LinkedIn. Follow people who work for your target employers, if they share on LinkedIn. Who you follow isn't something that people can normally check on LinkedIn. Make yourself visible, without drawing your employer's attention to yourself. [31:11] Recruiters are getting so desperate. There used to be 250 applications for a job. Now there are 25 applications for a job. This may mean an increase in salary for your next job. Being out there, visible and intelligent and not ranting about politics or the Red Sox, or really, ranting about anything, unless ranting is the job you want next! [31:44] Being seen out there as a professional in your field will bring attention to you. It's not bragging to share a good article from a technical journal. Marc advises people to curate good content and then go share it, being sure to tag people that you want to see it. The idea is you are trying to be helpful and be a resource. [33:06] If you're providing them with useful information, it's not being a pest. [33:15] Asking people for advice is a whole lot more effective than asking them for a job. "What do you think about this? Does this strike you as a good idea?" Ask those kinds of questions when you're tagging someone by sharing something. Or ask them for advice on how to make something happen for a particular situation, even technical questions. [33:56] When you ask for advice it's a compliment. Ask for AIR (Advice, Insights, and Recommendations). Always ask for the recommendation or the next step. It's your close. [34:55] The numbers associated with reactive job search vs. proactive job search should convince you to try the proactive approach. Susan estimates that 80% of the people she talks to have only tried reactive searching. As you keep track of how many jobs you apply for and how many times you hear back from a recruiter, you see it is bad. [35:41] Applying for a job, to be successful, you need to thread the needle. You need to respond very specifically to the requirements of the job. Some of those job descriptions aren't particularly realistic. If you're applying well, you're investing a lot of time. Instead, spend three hours a day interacting, curating and sharing good content, or networking. [37:15] For the unemployed, job clubs are fabulous. Go to them and expand your network. Most of the people in the job club will end up with jobs. And you'll stay in touch with those people on LinkedIn for the next job search. The lifetime job is gone. [37:56] Marc refers to the Repurpose Your Career episode with Bob McIntosh where Bob talked about activity vs. engagement. Go engage! [38:08] You can reach Susan Joyce through her contact information on LinkedIn at LinkedIn.com/in/SusanJoyce or email her at Susan@Job-Hunt.org. Don't forget that hyphen! Marc thanks Susan for being on the podcast. [38:59] Susan Lahey and Marc are working on the next edition of Repurpose Your Career, and they are looking for your help. Marc is forming a release team of readers who will get access to pre-release chapters of the book to provide feedback. You can be part of this team by going to CareerPivot.com/RYCTeam where you can sign up. [39:35] When you sign up, you'll receive the pre-release version of chapters when they become available. Last week, Marc read the opening chapter, and that will be available in several weeks. What Marc asks in return is for you to provide feedback and be prepared to write a review on Amazon when the book is released. [40:00] Marc and Susan are adding about eight chapters to the book and re-writing several others. Marc's goal is to have a chapter on the podcast and to the team every four to six weeks in the coming months. Marc may start a private Facebook group for the team to discuss their thoughts. [40:39] Please go to CareerPivot.com/podcast-survey and take the 2018 Repurpose Your Career podcast survey on SurveyMonkey.com. Marc would be most appreciative for your help. Marc needs to know something about you so he can improve this podcast for you. Marc is getting a good response and would like to get as many as 100. [40:53] The CareerPivot.com/Community website has become a valuable resource for almost 50 members who are participating in the Beta phase of this project. Probably by the time this airs, Marc will have on-boarded the latest cohort. Marc will start recruiting for the next cohort by early January. [41:16] If you're interested in the endeavor and would like to be put on the waiting list, please go to CareerPivot.com/Community. When you sign up you'll receive information about the community as it evolves. Those in the initial cohorts will get to set the direction for this endeavor. This is a paid membership community with special content. [41:51] Marc will do a session, probably in early January, where he will be interviewing some of the members of the community about what they're getting out of it. This is an evolving community ranging in age from the mid-fifties to the mid-sixties. [42:34] Check back next week, when Marc will take you on the next steps to becoming an ex-pat in Mexico.

    Full show notes at the publisher

    Marc Announces the New Edition of Repurpose Your Career #104 Nov 12, 2018
    Show notes

    In this episode, Marc invites listeners to take the 2018 Repurpose Your Career Survey, to help him make this podcast better with your feedback. He invites you to join pre-release readers of the new edition of Repurpose Your Career to read chapters of the book, give feedback, and review the book on Amazon when it is released. Marc reads Chapter 1 of the new edition. Key Takeaways: [1:12] Marc welcomes you to Episode 104 of the Repurpose Your Career podcast. [1:25] CareerPivot.com brings you this podcast. CareerPivot.com is one of the very few websites dedicated to those of us in the second half of life in our careers. Take a moment to check out the blog and other resources that are delivered to you, free of charge. [1:43] If you are enjoying this podcast, Marc asks you to share it with like-minded souls. Please subscribe on CareerPivot.com, iTunes, Google Play and the Google Podcasts app, Podbean, Overcast app, TuneIn, Spotify app, or Stitcher. Share it on social media, or just tell your neighbors and colleagues. [2:05] Marc has released the 2018 Repurpose Your Career Podcast Survey. Marc thanks listeners who have already taken the survey. Last year, there were about 30 responses. Marc is hoping for 60 to 100 responses this year, with his larger audience. [2:22] To improve the show, Marc needs to know something about you — how you listen to the show; if you read the show notes; what kinds of episodes are your favorites. [2:34] Marc asks if you would kindly go to CareerPivot.com/podcast-survey (where you will be redirected to SurveyMonkey) to take the survey. Marc will publish the results in a couple of months. Marc thanks you in advance for doing this survey for the podcast. [2:57] The Repurpose Your Career podcast will skip a week for Thanksgiving. There will be no podcast next week, to give some folks — including Marc — a break. The following week, Marc will be interviewing Susan Joyce of Job-Hunt.org fame. [3:20] Job-Hunt.org and Susan have been helping people find jobs since 1998. Marc and Susan will discuss the differences between a reactive and a proactive job search. [3:36] This week, Marc starts the promotion of the next edition of Repurpose Your Career, with a planned release date in the first half of 2019. Marc has been working on the next edition with Susan Lahey, and he will be looking for your help. Marc is forming a release team of readers to read pre-release chapters of the book to provide feedback. [4:00] You can be part of this pre-release team by going to CareerPivot.com/RYCTeam, where you can sign up. When you sign up, you'll receive pre-release versions of the chapter Marc is reading today, and additional chapters when they become available. [4:22] Marc asks in return that you provide feedback and be prepared to write an Amazon.com book review when the book is released. Marc is not asking you to write a five-star review but your honest review. [4:40] Marc begins reading the opening chapter of the next edition of Repurpose Your Career. [4:48] Finally, we're at full employment. Unemployment rates are below 4%. Everybody who wants a job, has one, right? Not exactly! That's what most of the data says, but the data seems to be leaving something out. [5:10] According to the AARP Public Policies Employment Data Digest, most people over 55 who want to be employed are. In fact, the unemployment rate for this age group was only 3% as of April 2018. [5:25] Unemployment numbers are based on how many civilians not employed by an institution, are either working or looking for work. Marc goes to a fair number of jobs clubs for job seekers. The faces he sees there tend to be — well, old. Some of that is because these people are part of the long-term unemployed. [5:49] Being unemployed for more than 26 weeks is a real drag on your health and can make you look old. And 22% of unemployed people have been unemployed that long, according to the Bureau of Labor Statistics (BLS). But more than a third of long-term unemployed are over 55. [6:09] In Austin (where I live part of the time), the unemployment rate is under 3% — unless you happen to be over 50. If you're over 50, it's higher than 12%. [6:21] In 2015, The Atlantic published the article "Where not to be Old and Jobless," which listed Austin as the number four worst place to be old and unemployed, behind San Jose, Cal., El Paso, Tex., and New Haven, Conn. [6:39] Research by AARP shows that there's a real danger that unemployed people over 50 — especially women — could become impoverished. So the organization has funded a program at Austin Community College, called Back to Work 50+. It's a great thing that AARP has funded this program; if we're at full employment, why is it needed? [7:04] Why are so many people in this age group unsuccessfully looking for work? The statistics they collected don't include retired people, by the way. While I do know some people who have successfully retired before age 65, most of them are government employees or they retired because either their health or their spouse's health was poor. [7:30] I know people who gave up looking and just started taking Social Security early. 40% of the people who initiate Social Security do so at age 62. Only 7% wait to take Social Security until the maximum age of 70. This is a real problem. If you take Social Security before your full retirement, you lose a lot. [8:02] If you were born in 1960 and take retirement at 62, you lose 30%. If you were born in 1960 and wait and take your full benefit until 70, you gain 24%. Some people take benefits early and work, too. If you're doing that and you are under full retirement age for the full year, you lose $1 in benefits for every $2 you earn over the annual limit. [8:33] In 2018, the limit is $17,040. So if you earn $40,000, They'll take $11,480 out of your retirement benefits. Things have to be pretty rough if you're willing to lose that much money for the rest of your life. [8:51] Why are so many people over 55 unemployed and looking, compared to the rest of the population? Is it ageism? Is it they don't have skills for today's workplace? Or something else? The answer is: Yes. [9:09] Ageism is thriving in places like Austin, where the economy revolves around tech startups. If your skills are up-to-date, you have a solid work history, you're physically fit, you dress like you know what year it is, you're not looking or acting old, except for some wrinkles and gray hair, and they don't hire you, that's age discrimination. [9:42] I have lots of examples from the CareerPivot Online Community where the members have acquired skills in the latest programming technologies and data science, and still can't get hiring managers to speak to them. [9:55] Hiring managers don't want to invest in the careers of people in the second half of life. The reasoning is, they don't have enough career runway. Considering that most people change jobs every four-and-a-half years, should they be worried about career runway? [10:13] When we are at full employment, should we be worried about having enough career runway? That is an example of ageism. [10:23] However, ageism isn't always the culprit. If you let yourself and your skills go, it's something different. A lot of older people try to get by without learning new skills, hoping to coast toward retirement. But in this rapidly-changing environment of creative destruction, their career track may evaporate long before they're ready to retire. [10:46] In such cases, your experience may not help you get the next job. Think of it like trading in a car. When I traded in my 2003 Honda Element, it didn't have GPS or Bluetooth. It didn't have heated seats or any kind of hybrid engine. Plus, it had some wear and tear. It looked like a car that had been on some road trips. [11:10] The dealership offered me a lower price than they charged me for my new car. They discriminated against my Honda Element! If you're acting like an old curmudgeon, if you're griping about learning new-fangled technologies, or about the behavior of Millennials, you're keeping yourself out of the workforce. [11:31] There is no question that we have a skills mismatch in the market. We are seeing creative destruction accelerate through so many industries, eliminating positions of people who've honed their skills over decades. I've had clients whose whole career worlds disappear in under five years. [11:52] Keeping your skills up is crucial but it's not enough to keep you employed. You need to be creative. You need to be agile. You need to be ready to reinvent yourself after a few years to match what the market needs. Forget about cruise control It's time to get a manual transmission and learn how to use it. [12:16] Marti Konstant, author of Activate Your Agile Career: How Responding to Change Will Inspire Your Life's Work, said it best. "Adapt or be left behind." You can plan for a future that will be significantly different from today or be left behind. It's your choice. [12:39] Many of us want or need to work into our 70s. Working in our 70s will not look like working in our 50s. It will, most likely, be a combination of different types of jobs. You're looking at multiple part-time jobs; starting a side gig; finding different ways to make money. Many of us don't think like that. We were raised to be employees. [13:04] We believed that finding a job was the quickest, surest way to security. We'd get in there and stay until we got our gold watch. Today, that ain't happening! For one thing, it's tough to get anyone to hire someone in their 60s. Beyond that, these days, even companies can't promise they'll be around in five years! Your employer won't save you. [13:29] You have to get creative. More and more people prefer the self-service options to dealing with a human. And more and more jobs can be done by technology. Among the professions the BLS predicts are on the way out are respiratory therapy techs, computer operators, legal secretaries, and everybody at the Post Office. [13:55] Consider how Uber transformed the taxi industry. How Airbnb transformed the hotel industry. And, how the iPhone has transformed everything since it was invented in 2007. [14:11] Among the things we can now do on our smartphones: banking, sending messages, watching videos, making videos, learning languages, listening to music, scheduling, budgeting, shopping, booking a hotel, booking a flight, finding a date, joining a meeting, getting directions, paying for things — and that's just for starters. [14:35] Because many of these menial tasks have been taken off the table, what remains is often more meaningful. 'Meaning' is a key guide to finding your happy place when it comes to 'work.' Whatever path you take might disappear in the future, so don't get hung up on the path. You have to think in terms of constant evolution. [14:59] Several members of the CareerPivot Online Community have taken bold actions to get ready for 'change.' One is Mike Martin, a drone pilot instructor, whose story you will learn about later in this book. When Mike started his journey, there was no such thing as drone pilot instructor. [15:18] Camille Knight is a logical creative. She grew up as a dancer and singer. Her first degree was in music and then she went back and got a degree in business. She worked in HR; got spit out of Whole Foods; and reinvented herself as a business analyst. [15:35] She discovered Tableau software that lets her build beautiful dashboards that tell stories. For the first time in her life, she gets to marry both sides of her brain. [15:47] I had a client who said he wanted to be a data scientist and I said, "No, you want to go into a manufacturing site and do scrap analysis." It's not enough, just to have a skill; you have to find a company's pain point; you have to solve a problem. [16:04] We are at an inflection point. You can no longer acquire a skill and be fitted into a job. Things change too fast. If you want to keep on being relevant, you must adapt to the speed of change. You have to find tasks and skills that are meaningful to you and adaptable to new technologies and cultural paradigms — or be left behind. [16:30] Be the mentor you want to see in the world. Betty White said Facebook wouldn't do her any good in terms of helping her to reconnect with old friends; "At my age, if I want to reconnect with old friends, I need a Ouija board." [16:47] We used to have mentors who could tell us what to do. Chances are, those mentors are retired. There are no coattails for us to ride anymore at this stage. We are the coattails. Much of our network may be gone. We have to forge the path, ourselves. Part of that is taking up the mantle and becoming mentors to younger people. [17:09] Millennials and the generation behind them want mentors. They want help to know how they're doing. As one Millennial wrote in The Muse, they've been conditioned to seek feedback and advice. So, yeah, they want that in their careers, preferably from someone who won't tell them that they're entitled, lazy snowflakes. [17:35] In turn, they can help you tap into areas of the work world that might seem foreign to you. In fact, like the fact that there's a publication called The Muse or, about how to use Instagram to grow your business. [17:52] I know one freelance writer who meets with her mentees frequently for happy hour. Her mentees have introduced her to new markets and gotten her work in places where she would never have thought to have looked. [18:06] In turn, she helps them with strategies for dealing with difficult clients, insights, networking, tactics for time management, and reassurance that being an adult isn't so scary. [18:17] We've entered a new dimension when it comes to 'work.' It's more focused on developing yourself, ongoing, than on sliding into the position as a cog. The idea of getting old, tired, and set in your ways is a recipe for obsolescence. And that's a good thing. [18:36] Scientists have found if we treat our brain right, our brains can learn and adapt, right up to death. Now, we just have to rethink the second half of life to stay vibrant, connected, and contributing. This should be fun! [18:53] Marc hopes you enjoyed this episode. The world is changing and it's your responsibility to change with it if you want to stay relevant. [19:04] To get a PDF version of this chapter and to be on the review team, to help Marc with this book, please go to CareerPivot.com/RYCteam to sign up. Marc and Susan will be adding about eight chapters to the book and rewriting several others. [19:25] Marc will release a new chapter on the podcast and to the review team every four to six weeks in the coming months. Marc is considering starting a private Facebook group to discuss this effort. [19:46] Please go to CareerPivot.com/podcast-survey and take the 2018 Repurpose Your Career podcast survey on SurveyMonkey.com. (Marc thanks the listeners who have already taken the survey.) Marc needs to know something about you so he can improve this podcast for you. [20:01] How do you listen to the show? The big question is if you read the Show Notes! (Marc is finding that more than half the listeners taking the survey read the Show Notes.) What kinds of episodes are your favorite? Marc will publish the results of the survey in several months. [20:29] Marc invites you to pick up a copy of Repurpose Your Career: A Practical Guide for the 2nd half of Life, and when you complete reading the book, Marc would appreciate your writing an honest review on Amazon.com. The audio version is available on iTunes, Audible, and Amazon. [20:52] Mar…

    Full show notes at the publisher

    Marc & Mark Answer Your Job Search Questions #103 Nov 05, 2018
    Show notes

    In this episode, Marc and Mark address questions about video interviewing, starting a job search, and spreading the news about your new certification or degree. Listen in for great tips.

    Key Takeaways:

    [1:38] Marc welcomes you to Episode 103 of the Repurpose Your Career podcast. This podcast is brought to you by CareerPivot.com, one of the very few websites dedicated to those of us in the second half of life and our careers. Take a moment to check out the blog and the other resources delivered to you, free of charge.

    [2:07] If you're enjoying this podcast, Marc invites you to share this podcast with like-minded souls. Please subscribe on CareerPivot.com, iTunes, Google Play and the Google Podcasts app, Podbean, Overcast app, TuneIn, Spotify app, or Stitcher. Share it on social media, or tell your neighbors and colleagues so Marc can help more people.

    [2:28] Marc is launching The 2018 Repurpose Your Career Podcast Survey. To improve the show, Marc needs to know more about you — how you listen to the show; if you read the show notes; what kinds of episodes are your favorite.

    [2:44] Marc asks if you would kindly go to CareerPivot.com/podcast-survey (where you will be redirected to SurveyMonkey) to take the survey. Marc will publish the results in a couple of months. Marc thanks you in advance for doing this survey for the podcast.

    [3:07] Next week, Marc will be announcing the next edition of Repurpose Your Career, with a planned release date of the first half of 2019. Marc has been working on the next edition with Susan Lahey, and he will be looking for your help. Marc is forming a release team of readers to read pre-release chapters of the book to provide feedback.

    [3:32] Look for signup instructions to be on the release team in next week's episode. Marc will also be reading the opening chapter of the next edition in next week's episode.

    [3:43] This week, Marc is answering listener questions, along with his trusty sidekick, Mark Anthony Dyson.

    [3:53] Marc welcomes you to the regular Q&A episode and introduces the 'world-famous Mark Anthony Dyson. Marc is back in Austin and Mark is in Chicago.

    [4:32] Marc and Mark note that they've both received copies of books from publishers recently. Mark received Taking the Work Out of Networking: An Introvert's Guide to Making Connections That Count, by Karen Wickre and Humanity Works: Merging Technologies and People for the Workplace of the Future, by Alexandra Levit.

    [5:52] Simon & Schuster just told Marc they were sending him Fifty-Five, Unemployed, and Faking Normal, by Elizabeth White, due out in January. Marc would like her on the show in January. She is a Harvard graduate who couldn't get a job.

    [7:00] Q1: I've been asked to be interviewed over video. I've never done this. Can you give me any hints or tips so I can do my best?

    [7:11] A1: First pick the right room, with carpeting and drapes; hard surfaces are bad for audio. Put fabric up, at least.

    [8:10] Second, make sure you have good light on your face. Get some inexpensive desk lamps and install full-spectrum light bulbs. Third, make sure you are using a microphone and headphones. The audio is more important than anything else. Fourth, dress for video. Stay away from patterns. Fifth, interview standing up, without squeaky shoes.

    [9:43] The top of the camera should be about the top of your forehead. Look at the camera (not at the screen). A little picture just above the camera can help you. You need to practice it. Get some friends to interview you on Skype or Zoom. Mark agrees, that standing gives you energy, which is really crucial to impress in an interview.

    [10:40] You don't want to be boring. The person interviewing you won't be as enthusiastic. They might muddle through, but you're the one being judged. Mark suggests Skype with someone you don't know well.

    [11:54] Marc always recommends standing for phone interviews, because it opens the diaphragm. Mark says find a place without surrounding noise. Mark adds, have some personality when you interview. It is not an interrogation, but a time to impress. In many cases, the video interview is one of the first times you will be vetted.

    [14:21] Q2: I received an unacceptable feedback from HR and my contract will be terminated by the end of October, rather than April or May. Although the workplace is toxic, I want to leave and not sign a new contract. Your feedback is appreciated.[14:47] A2: This question came to Mark through LinkedIn messaging from an older gentleman. There was a fair amount of back and forth that Mark summarizes. Mark helped the man figure out what he wants to do and what company he wants to do it with. If you can answer those questions completely, they accelerate your goals.

    [15:32] Then, work to get a referral from someone that works in the company that you want to work with who can possibly lead you to the interview with the right person. Mark also asked the man, who was not a coaching client, to report back how it goes. After an exchange, it took Mark only about two minutes to give that advice.

    [16:13] The man got interviews. One was for his passion as a software engineer.

    [17:04] On a tangent, Mark says you know you're with the right coach if you can get back a direct answer, without haggling over dollars and minutes.

    [18:18] A woman with cancer she is being treated for called Marc and she wondered if she should tell her next employer if she has cancer. He advised not to mention it until she has a job offer and then bringing it up with the assurance that she can perform the job. They will probably not withdraw the offer. Marc will not charge for the 10-minute call.

    [19:41] If people are stuck and they require a deeper dive, then a coach can start the process with them. Sometimes all people want is just one answer for something simple. For the people listening: don't be afraid to ask questions of the right people, Mark says. The people will give you straight answers and maybe even some how-tos.

    [20:33] Q3: I recently passed the PMP exam and I'm a Certified Project Manager. How can I leverage this new certification?

    [20:44] A3: This question came from Marc's CareerPivot.com online community. Marc has been promoting is for people to turn on the broadcast setting in LinkedIn when they update their credentials. People will get the message and you will get a lot of congratulations.

    [21:31] Always respond with a customized response: Thank you for the congratulations. Here's what you can do for me. I'm looking for a job, I just got my PMP. Do you have 15 minutes for a short phone call so I can get some advice from you?

    [22:02] When Marc does this, he puts a link from ScheduleOnce for appointments. (Marc has no relationship with them but loves their service. Other scheduling systems are available.) Marc put in a link to iTunes when he reached his one-year podcast mark.

    [22:27] Marc also asked people to listen to and review a podcast. He got a spike of downloads that week because people listened to an episode from his request.

    [22:39] When you update your LinkedIn profile you want people to notice. When people notice, a few may be able to help you. Marc learned a long time ago, "If you don't ask, you usually don't get."

    [23:18] Mark suggests when you get a new certification or degree, you become part of their association, industry, or trade membership group. You want to get the newsletter and participate so you can start to be familiar to the group. You can't sit on the sidelines and try to scoop up the benefits. Contribute a lot to get to know a lot of people fast.

    [24:08] Networking and the job search are more about people than the process. People have made it about the process, but the process is not always the best approach. Industry organizations make a huge difference in becoming familiar. It is the long-tailed benefit that will serve your career for a long time.

    [24:54] Connect with people first, care about the person, and then, eventually, that will help you. You'll learn a lot more than you think by just watching for a while before saying something.

    [25:06] Marc agrees, that when we reach our age, over 60, getting a job is about a relationship. Focus on the relationships. You have no control over the timing of job openings. All you can do is keep building the relationships.

    [26:31] That's why everybody needs to read How to Win Friends & Influence People, by Dale Carnegie, Mark believes. The essence of the book is how to win over people, not how to look for shortcuts. Relationships over time lead to different points that will benefit your career as a whole and bring other people with you.

    [27:15] In the '30s and '40s, Dale Carnegie had a radio show and he interviewed people. You can find some episodes from Dale Carnegie on Spotify. They are all about relationships.

    [28:07] Marc thanks Mark for being on this Repurpose Your Career podcast episode.

    [28:26] Marc invites you to pick up a copy of Repurpose Your Career: A Practical Guide for the 2nd half of Life, and write an honest review of the book on iTunes.com.

    [28:51] Please take the 2018 Repurpose Your Career Podcast Survey. Marc needs to know something about you so he can make this podcast to meet your needs. Go to CareerPivot.com/podcast-survey and take the SurveyMonkey.com survey.

    [29:25] Marc is soliciting members for the next cohort of the CareerPivot.com Online Community. For information, please go to CareerPivot.com/Community.

    [30:16] Check back next week when Marc will announce the next edition of Repurpose Your Career and read the opening chapter as a preview to the book.


    Michael O'Brien — Shifting with Purpose #102 Oct 29, 2018
    Show notes

    Michael O'Brien is a Sales and Marketing Executive Coach, Resilience Builder, Motivational Speaker, and the bestselling author of Shift: Creating Better Tomorrows: Winning at Work and in Life. Marc and Michael share their common experience of near-fatal bike accidents and Michael talks about his life and career since his accident.

    Key Takeaways:

    [1:24] Marc welcomes you to Episode 102 of the Repurpose Your Career podcast.

    [1:38] If you're enjoying this podcast, Marc invites you to share this podcast with like-minded souls. Please subscribe on CareerPivot.com, iTunes, Google Play and the Google Podcasts app, Podbean, Overcast app, TuneIn, Spotify app, or Stitcher. Share it on social media, or tell your neighbors and colleagues so Marc can help more people.

    [2:01] Marc is launching the 2018 Repurpose Your Career Podcast Survey. To improve the show, Marc would like to know more about you — how you listen to the show; if you read the show notes; what kinds of episodes are your favorite; and so forth.

    [2:22] Marc asks if you would kindly go to CareerPivot.com/podcast-survey (where you will be redirected to SurveyMonkey) to take the survey. Marc will publish the results in a couple of months. Marc thanks you in advance for doing this for the podcast.

    [2:48] Next week, Marc will likely have a Q&A episode but he may decide to do something different. Listen in to hear!

    [2:58] This week, Marc interviews Michael O'Brien, who, like Marc, suffered from a near-fatal bicycle accident. Hear how this changed his life. Michael is the author of Shift: Creating Better Tomorrows: Winning at Work and in Life.

    [3:21] Marc and Michael have discussed how similar their accidents were, and how the paths they have taken are very parallel.

    [3:33] Marc welcomes Michael to the Repurpose Your Career podcast. Marc and Michael met two or three years ago. It has been 6,298 days since Michael's last bad day.

    [4:32] Michael tells how the first of his life involved school, family, and the corporate ladder. He felt sales was his calling, since his paper route. He started selling copiers on commission but wanted to be in pharmaceutical sales. When he finally got into pharmaceutical sales, it was a 22-year long career.

    [6:37] Eventually Michael came to his first downsizing, which was unexpected. It taught him to diversify his resume. At his next job, he had the opportunity to get into sales management but he went into pharmaceutical marketing management, instead, in New Jersey, where he and his family have stayed.

    [7:33] Now, Michael helps leaders avoid getting hit by their SUV. He does that as an author and through speaking, but mainly as an executive coach. Michael loves helping leaders and shaping corporate culture. He has been doing so full-time since 2014.

    [8:28] Michael tries to help people put their last bad day behind them and create better tomorrows. He tries to help people live a life that is purposeful, so they can be 'the wealthiest person they know.'" Michael means by that, the wealth that comes from within, not just the wealth of 'money and stuff,' but happiness, joy, and fulfillment.

    [9:02] Michael has a story about his own last bad day. He had brought his bike to a sales and marketing summit in New Mexico. Michael describes the experience of cycling and being hit head-on by a white SUV. The EMTs were scared for his survival.

    [12:17] All he could do was look up at the sky and will himself not to fall asleep — to 'stay in control.' He remembers making a commitment that his life would change if he lived. He remembers every minute of the 19-minute helicopter flight to the hospital.

    [13:59] Michael's commitment was to stop chasing happiness. He relates this to something he had read from Zig Ziglar, who had talked about the 'do, have, be' way of living that many follow — work hard, buy things, and that will finally lead to happiness. Michael used to tell himself he would be happy when he got to the next thing.

    [15:14] At each life milestone, Michael was happy for a moment and then found it was fleeting and he went back to chasing happiness. He knew it wasn't a healthy way of living. He didn't know the path forward but he knew it was a different path.

    [16:10] In that moment of clarity on the helicopter, he knew he just wanted to live. Bound and braced, he could only move his eyes. He kept them on his flight nurse. He still has a picture of that flight crew. He sees it every morning with gratitude.[16:41] Michael tells of his surgeries and how many units of blood product he needed. Many of his major bones were broken. His left femur had shattered and lacerated his femoral artery. Only his youth and good shape had kept him alive to get to the hospital.

    [18:00] Michael spent 72 hours in the ICU, 'jacked up on a whole bunch of meds.' He doesn't remember any of it, but he 'was babbling like a fool.' At one point he spent 45 minutes interviewing his wife for a sales rep position on his team and didn't hire her. He said he had to call her back because he had other candidates to interview.

    [18:48] Marc's near-fatal bike accident was a year to the day later than Michael's, on July 11, 2002. Marc has his own morphine-related trauma center story. He tried to go home and started pulling off his restraints. He had to insist on no more drugs.

    [19:44] Michael, still loaded on drugs, tried to convince his wife they should buy Amazon stock. It was worth $15.00. She ignored that, and he forgives her since she forgave him for not hiring her.

    [20:09] When Michael came out of the ICU, a few days later, the doctor talked to him about the accident and the extent of his injuries. The SUV driver had a revoked license and should not have been driving. Michael learned he would have a lifetime of limitations, dependencies, and future surgeries including total knee replacements soon.

    [20:36] Michael's quality of life was going to suffer. At that moment, he recalled his commitment that if he lived, his life would be different. It got different, but not in the way that he wanted. Michael became angry, frustrated, bitter, and even revengeful.

    [20:54] Michael focused at first on the unfairness of the events and facts he had to face. He played up the victim story pretty well and everyone validated it. He was a mess. His wife was left taking care of him in the hospital and their two young daughters.

    [21:52] When Michael flew home to New Jersey he had another aha moment. He realized he was dissatisfied with the toxic stew he was lying in. During his daily physical therapy one day, he saw some patients were progressing and some were stuck and moping. He knew he wasn't showing up with the right attitude and mindset to get better.

    [23:23] At that moment, Michael made another commitment that he was going to show up differently, going forward so he could be the best husband and father and person that he could be.

    [23:34] He let go of comparing himself to others and showed up with a different lens — one of abundance instead of scarcity. He didn't use that vocabulary, but he had that attitude. He decided to find some level of gratitude in his situation. Viktor Frankl said it's not the events in our life that define us, but it's our response to them (paraphrased).

    [24:51] Michael determined to be known by his response to the accident, and not be known by what happened. Michael got busy that day trying to make his recovery something he was known for.

    [25:07] Marc says so many of us get defined by what happens to us. We also like to compare ourselves to other people and those comparisons just aren't fair to ourselves. Marc is a fan of ProBlogger's Darren Rowse, who says to new bloggers, don't compare yourself to someone who's been doing this for 10 years. You're brand new.

    [26:05] The next day, Michael had a real test. He had an orthopedic appointment to see if he was ready to start learning to walk. The doctor told him he needed more time in the wheelchair; more time in the hospital. His new attitude didn't give him new strength, but it gave him determination not to go back to his victim way of thinking.

    [27:27] Eventually, day by day, or pedal stroke by pedal stroke, Michael kept working on his self-narrative, losing the victim story, and becoming resilient. Day by day, Michael was getting better. He decided he was never going to have another bad day. With his wife and his daughters in his life, there was no way he could have another bad day.

    [28:21] Michael focused in on the things he could still do and the things he still had. He strung a few days of improvement together and then a few weeks and eventually, he got out of that wheelchair and out of the hospital. He still had about 10 surgeries ahead of him, setbacks, and hospital stays before he could get back on the bike as he wished.

    [29:20] Someone told Michael, "Hey, listen! Don't compare your beginning to someone else's middle." Michael was at the beginning of a journey to get better and healthier. From the time of the accident to the start of his rehabilitation took three to four months.

    [30:12] Michael's wife and daughters had been coming to visit him at the hospital twice a day, 45 minutes each way. He was exhausted after a 15-minute visit, but he was anxious to get back home. He wanted life to be normal again. Nothing about being in the hospital was normal.

    [31:25] Michael credits his employer with being really kind and very patient, to a degree that is rare. They worked out a system where Michael could go back to work part-time at first, through the rest of the year, working half a day and doing rehabilitation half a day. In January 2002, they gave him a pivot to run operations and get out of traveling.

    [33:53] Michael was reluctant to give up his head of marketing position but he took the job and it turned out to be the best shift in his corporate career. He is so grateful they gave him the pivot opportunity.

    [35:10] That pivot eventually landed Michael in executive leadership. All the time he was in recovery, he knew he was eventually going to go into executive coaching. This concept first came from David, a recent hire of Michael's before the accident. David was the first executive coach Michael had met — before he even knew what that meant.

    [36:07] When Michael got into executive leadership, he stayed in that role for six years, from 2008 to 2014. He had a team of close to 1,000 reps, with a P&L of around $4 billion. That was beyond any expectations he had ever had. In 2014 he got the last 'puzzle piece.' There was another realignment in the company

    [36:38] The president of the company, Michael's friend of 18 years, got pushed out and a new president came in. Michael knew right away they were not a good match. This was the puzzle piece that helped Michael make his last pivot. Michael told his boss in May, he would stay for the summer and September 1, he would start his own business.

    [37:30] People questioned why he was making the decision. Michael told them he'd been working on the decision for 13 years and this corporate change made it clear that it was time for him to move forward.

    [38:00] Marc notes how this pattern is very similar to the career paths of a lot of people he has interviewed. They start in a role that is not their favorite, an event tells them they need to do something different, they do nothing, then, a second event gives them the kick to go do what they want to do.

    [38:27] Marc invites you to listen to Episode 7 with Mike O'Krent, or Episode 3 with Dr. Joel Dobbs for similar path career pivoters. We know what we're supposed to do but usually, it takes some outside interference to get us to do what we want to do.

    [38:49] If someone's life has been touched, and they are inspired by Michael's book or work, or a keynote, to lead a purposeful life, that's the type of work Michael really loves to do.

    [41:39] Marc shares his own bicycle accident details with Michael. Marc's Toyota Corolla experience didn't cause nearly as much damage as Michael's Ford SUV experience. Michael regrets that he didn't want to hear how lucky he was in the accident situation, with EMTs coming immediately. He knows it now.

    [44:35] All the proceeds from Michael's book Shift: Creating Better Tomorrows go to the charity World Bicycle Relief, giving mobility to girls in poor countries. Bicycles change the world for someone. You can reach out to Michael at MichaelOBrienShift.com.

    [45:49] Marc hopes you enjoyed this episode. He got choked up when editing this episode. Marc hopes you will be inspired by Michael's story.

    [47:06] Marc is soliciting members for the next cohort of the CareerPivot.com Online Community. For information, please go to CareerPivot.com/Community.

    [47:48] Check back next week when Marc will likely be doing a Q&A session with listener's questions.


    Bob McIntosh — How to Use LinkedIn to Find Your Next Job #101 Oct 22, 2018
    Show notes

    Bob McIntosh is a career trainer who leads more than 15 job search workshops at an urban career center. He also critiques LinkedIn profiles and conducts mock interviews. Bob started the first LinkedIn program at MassHire Lowell Career Center and created workshops to support the program. Jobseekers from across the state attend his LinkedIn workshops. Bob has gained the reputation as an authority on LinkedIn. Marc has known of Bob for many years, but they had never met. Marc heard Bob on an episode of Mark Anthony Dyson's The Voice of Jobseekers Podcast and knew he had to have Bob on as a guest.

    Key Takeaways:

    [1:22] Marc welcomes you to Episode 101 of the Repurpose Your Career podcast.

    [1:34] If you're enjoying this podcast, Marc invites you to share this podcast with like-minded souls. Please subscribe on CareerPivot.com, iTunes, Google Play and the Google Podcasts app, Podbean, Overcast, TuneIn, Spotify, or Stitcher. Share it on social media, or tell your neighbors and colleagues so Marc can help more people.

    [1:55] Next week, Marc will interview Michael O'Brien, who, like Marc, suffered from a near-fatal bicycle accident. Hear how this changed his life. Michael is the author of Shift: Creating Better Tomorrows: Winning at Work and in Life.

    [2:14] This week, Marc interviews Bob McIntosh. Marc starts with Bob's bio.

    [3:29] Bob leads workshops at an urban career center and counsels individuals one-on-one. The workshops range from resume writing to LinkedIn to salary negotiations. Bob is more of a job coach than simply a workshop facilitator.

    [3:57] Bob developed the first LinkedIn workshop at the [then] Career Center of Lowell and since then, he has been updating workshops to meet the needs better of their clients. He finds great pleasure out of helping people find work.

    [4:16] The average client age at the career center is about 55. What older workers need to realize is that between 87% and 94% of recruiters use LinkedIn to find talent. Employers want to know that candidates are tech savvy and use platforms like LinkedIn. Finally, LinkedIn is a great platform for landing a job through professional networking.

    [5:29] To use LinkedIn, Twitter, and Facebook effectively says you are up-to-date. If you don't use them, you are invisible. Bob has read that 40% of employers will disqualify you just for not being on LinkedIn.

    [6:00] Bob says there are three components to a successful LinkedIn campaign, profile, networking with the right people, and being engaged on LinkedIn.

    [6:27] It's very important that LinkedIn users have a full profile with all of its sections completed. Bob lists the parts. It must include keywords relating to their occupation and areas of expertise that will make the profile searchable. Bob explains how to use them.

    [7:24] Bob sees the profile as more of a personal resume than the resume itself. Bob says your resume can be in the first-person or third-person point of view. It's a networking document, like sitting down and talking with an employer.

    [7:57] Bob considers the uses of first-person vs. third-person point of view resumes. Most people use the first-person point of view.

    [8:58] Try to have a tone on your profile that speaks personally, in first-person POV.

    [9:04] Structure your LinkedIn networking with the right people. First, the people you work (or worked) with — supervisor and colleagues. Second, people who do the same type of work you do. Third, people in the same industry, with something in common with you. Then add people who do your kind of work in different industries.

    [9:42] Try to connect with recruiters, in the same industry in which you are looking. Networking is a two-way street.

    [10:18] For younger folks, focus on alumni and professors. LinkedIn's See Alumni feature lets you see people who went to your alma mater.

    [10:53] Bob recommends 500+ connections. 10K is not too many. The more connections you have, the more opportunities you're going to have in terms of people reaching out to you and finding you.

    [11:17] Once you have connected with people, every once in a while, ping them and let them know that you're there.

    [11:32] Marc suggests going through your connections once a week, picking two or three that you haven't heard from in a while, and send them a "checking in" email. A significant number will respond.

    [12:08] Bob suggests considering removing from your network people who don't respond. It's about communication.[12:26] For your headshot: In 2003 it needed to be really professional. Things have gotten a little more informal. Aim for a headshot that reflects the sort of work you do. A banker would stay with a suit and tie. A job coach might wear a nice button shirt with a little bit "going on" in the background. No selfies.

    [13:49] The background image needs to brand you. Does it reflect the kind of work that you do?

    [14:14] Without a headshot your site is much less likely to be visited or seen. Know what message you are sending with your headshot and background image. Marc shares a couple of case studies from his jobs club. Your background image needs to explain who you are, what you do, and what you are trying to accomplish.

    [17:43] Take that message into your summary and your experience section. What you are doing is showing value and branding yourself.

    [17:54] Marc talks about the case of an obscure profession. He recommends finding people with their same degree and same graduating eras, and look at what they are doing.

    [19:10] To find recruiters, type in the search area: recruiter, your industry, your location. That will give you a list of local recruiters in your industry. Vet them by their profiles. What is more difficult is to grab their attention. The invite you send them should show what your value is in your industry.[20:53] Be nice to recruiters. Marc refers to the episode with Gary O'Neal. Gary is a recruiter for Austin HR (Now Asure Software). Recruiters are busy and may not always have time to respond back but you want to be a polite persistent pest with them.

    [21:47] What job seekers need to understand is that recruiters are working for the clients which would be the companies. Endear yourself to them. The right type of recruiter can be of great help.

    [22:08] Marc recommends sending a recruiter that has been very helpful to you a $5.00 Starbucks card, even if you didn't get the job. Marc gives a client example.

    [23:24] Engagement may be the most important step. It keeps you on your network's radar. Bob gives some examples of how to engage. Don't just 'like' what people share. Leave pertinent comments. Start conversations and keep them going.

    [24:52] Marc gets a lot of spam comments on his website and he always hits the spam button. People who are just trying to get SEO off a post are not worth the connection. When people send Marc a blank LinkedIn invite, he accepts it and immediately sends back I accepted your connection. How did you find me?

    [26:06] Marc gets 30 to 50 connection requests a week. He responds to them, 10 at a time. Bob's thought is if you're not even putting in the effort to send a personalized invite, why should we connect?

    [26:56] Marc doesn't connect from the mobile app because it is too easy to send a generic invite to "people you may know." You can send a personalized invite, but it is easy to forget. Bob just did that yesterday, in error.

    [28:01] Marc talks about folks in the CareerPivot online community doing remote job searches. He recommends them to curate material, share it, and tag specific individuals saying "You might be interested in this." Share articles of value to your connections and be helpful.

    [28:48] Bob notes that Mark Anthony Dyson is a great curator of information that he shares with his connections.

    [29:05] Marc has four or five places where he looks for material. One of these is NextAvenue.org. There are many things there that are useful to his audience.

    [29:47] Bob's final advice: If you want to be on LinkedIn and you want to use it in your job search, then it's going to take work. It's not just simply setting up a profile, connecting with people, and then simply being active on LinkedIn. It's going to entail all of what was talked about in this episode.

    [30:35] Bob re-emphasizes, LinkedIn takes work. Put in the time to use LinkedIn successfully.

    [31:06] Marc's number one problem with his clients is getting them to put themselves out there. They want to write their LinkedIn profile and put it on auto-pilot. However, they must compete with people all over the world for jobs. Show what makes you different. This is especially important if you are a little older.

    [31:41] It's not bragging. Don't promote yourself obnoxiously. Be factual. Be proud of what you've done but don't brag. On the other hand, don't just remain silent. You have to make a bold statement because you want people to go on and read the rest.

    [32:53] Marc thanks Bob for being on the Repurpose Your Career podcast. People can get in touch with Bob at LinkedIn.com/in/BobMcIntosh. If you send an invite to Bob, please personalize it! When people don't personalize an invite to Bob, it's a very easy decision — it's click "Ignore."

    [34:08] Marc hopes you enjoyed this episode, especially about activity vs. engagement. This takes work but it will pay off in spades in the future. You just need to work at it.

    [35:39] Check back next week when Marc will interview Michael O'Brien, author of Shift: Creating Better Tomorrows: Winning at Work and in Life.


    Marc's Wife Lotus and Her Observations on Moving to Ajijic #100 Oct 15, 2018
    Show notes

    In this special Episode 100, Marc's wife, Lotus Miller, is the guest. Marc has talked about the issues from his point of view, so now we hear about her experiences. Listen in for a forthright review of what she has found and what she feels about it.

    Key Takeaways:

    [1:27] Marc welcomes you to Episode 100 of the Repurpose Your Career podcast. When Marc launched this podcast late in October 2016, he never imagined you would be downloading this podcast in the thousands of episode downloads per month. Over 45K episode downloads occurred in the first nine months of 2018.

    [1:58] Episode downloads have tripled since the podcast was featured in the May issue of AARP Magazine.

    [2:06] Marc certainly didn't think he would be recording episode 100 outside the U.S.A. A lot has changed since the show debuted. Since the podcast launched, the economy has done very well but not for everybody. Marc has written on the blog that the recovery has been very uneven.[2:28] While the published unemployment rate for Boomers is 3%, many of our generation have dropped out and are no longer being counted. Health insurance is a political punching bag. This is why Marc is living in Mexico — for better health care and cheaper health insurance.

    [2:54] Who would have thought a few years ago that people over 55 would be so poorly treated by our health system? Our world in October 2018 looks a whole lot different than it did in October 2016. Therefore, this podcast will continue to evolve.

    [3:13] Marc says thank you to everyone who has written an iTunes review. Marc really appreciates when someone rates or reviews the show.

    [3:23] Here's what Marc has planned. He has a series of fascinating guests to interview. Next week Marc will interview Bob McIntosh, a renowned LinkedIn expert who will discuss how to use LinkedIn in your job search.

    [3:36] The following week, Marc will have Michael O'Brien, who, like Marc, suffered a near-fatal bicycle accident. Their accidents were nearly identical and occurred one year apart, to the day.

    [4:01] Marc will survey the audience in the coming weeks. Marc would like your input. What do you want from the next 100 episodes?

    [4:11] Marc will launch a Patreon page in early 2019. Patreon is a platform for performers and content creators to raise money. This podcast costs about $400 a month to produce. Marc will be polling the community of listeners to see if there is an appetite for anyone who'd be willing to contribute to defray the cost for making this podcast.

    [4:48] For Episode 100, Marc "rattled his brain" wondering what he could do to make this episode special. After consulting a number of folks, including the Podfly team, Marc decided on interviewing his wife, Lotus Miller, on her experiences about their move to Mexico.

    [5:04] Lotus is not a recovering engineer but a former Registered Nurse and a massage therapist. A lot has changed for Lotus and Marc in the last two years. Marc has chronicled their journey to Mexico on the blog and in the podcast. What surprised Marc is the magnitude of the positive response. You folks like hearing about their journey.

    [5:26] It has not always been pleasant, like when Marc recorded Episode 29 from Lotus's hospital room after returning from Ecuador five days early or grappling with health insurance and tax implications. Marc remembers completing his income taxes in Ajijic last April, digging through the insurance company's portal for claims they had paid.

    [5:54] Marc is a really smart guy, and he found taxes really difficult. What does the 'average Joe' do? It's ridiculous.

    [6:06] As Marc records this episode, they are preparing to drive back to Austin. As this episode is published, Marc and Lotus will be on a three-day drive to Austin to empty out their condo and prepare it to be rented. After 40 years in Austin, Texas, it's time to move on.[6:29] Marc will continue in the coming year to record episodes about their move to Mexico, but maybe not as frequently — you tell Marc what you would like. Marc has been very open about sharing the good times and the bad. It has not been easy, but many of you have told him you appreciate how open and frank he has been.

    [6:48] Four podcast listeners have visited the Millers in the last four months. If you are interested, ping Marc.

    [7:01] Marc welcomes Lotus to the Repurpose Your Career podcast. They are recording in the second bedroom of the casita. If it sounds like a concrete bunker, it is!

    [7:21] It was a year ago that Marc and Lotus first visited Ajijic. The first things that got Lotus's attention were all the dogs lying on the sidewalk in the sun and often sleeping. There were some dog droppings on the sidewalks. Some dogs were in fenced yards.

    [9:57] Lotus thought the people in the neighborhood looked comfortable and happy, though not rich. When she greeted anyone in Spanish, they were always happy to acknowledge her with a "Buenos días" or a "Buenos noches."

    [10:55] Marc remembers when Lotus greeted a woman with "Buenos días," and the woman corrected her with "No, no, no, no! 'Buenos tardes!'" Lotus found the elderly ladies very nice to her.

    [11:36] As time passed over a couple of visits, what at first seemed odd to Lotus, now she doesn't notice. The dogs on the sidewalk seem normal to her. Most of them are not street dogs, they are just allowed to run loose. People feed and take care of dogs that are unowned. In general, there's not much difference between owned and street dogs.[12:57] One dog, Chiclet, seemed to be a street dog, but then somebody took it in. Marc and Lotus give details.

    [14:09] The weather and foliage were much different from Texas. Everything is so green, in the rainy season. People had ivy on their walls. Trees bloom in the fall, covered with purple or orange blooms. Plans get Lotus's attention because she loves the outdoors. The town and the lake are surrounded by mountains.

    [16:07] Lotus notes that the native speakers of Spanish speak much faster than she can understand. Over the year, her grasp of it is coming along. Even in English, Lotus prefers slower speech to faster speech.

    [17:54] Lotus loves the food in Ajijic. There are a lot of Italian restaurants in Ajijic! Lotus has met a lot of people of different nationalities, which may play a part. Lotus, from Austin, is accustomed to eating Italian food or continental food. In Texas, she rarely ate Mexican food, but she is eating a lot of it now and finds it so much better.

    [19:06] Lotus finds the quality of food amazing; the sauces are very slowly produced in the morning. Lotus has not been a fruit eater but she is starting to enjoy the mangoes. She does not like the papayas. International companies grow various berries all year long, available fresh at half the price as in the U.S. Farms surround the lake.

    [21:19] Lotus goes to tianguis or open-air markets. There are three she goes to, the Chapala Market, the organic farmers' market, and the Ajijic Market. Lotus describes the markets and when she goes. She tells about one woman at the Chapala Market, who chops up a chicken on the spot as Lotus likes.

    [24:07] The Chapala Tianguis is a sensory experience. Marc talks about the array of goods available there, in at least half-a-mile of displays.

    [25:00] Lotus discusses the organic market. Lotus soaks vegetables in an iodine solution before eating them fresh but doesn't need to do that with vegetables from the organic farmers' market. The Ajijic Farmers' market on Wednesday is a scaled-down version of the Chapala Market.

    [27:12] Lotus talks about seafood. It is more flavorful than she has found in Austin. I Kilo of shrimp for about 100 pesos, or about $5. Lotus serves it with no seasoning. Marc notes both he and Lotus have lost weight without trying.

    [28:12] Lotus tells about riding the bus. The driver takes off while you are still handling the fare. The buses run to cities all around the lake for a few pesos. When the bus is full people stand on the back of the bus and hand their fare up through the crowd. It is not unusual to see school children riding the bus by themselves.

    [30:11] The back seats of the bus are very bouncy on the irregularly paved cobblestone roads with holes. Some drivers are cautious and others zip around, but they get there safely. Marc and Lotus have ridden the bus to Chapala and to Jocotepec. From Ajijic to Jocotepec (about 15-20K) costs 12 pesos or about 60 cents.

    [31:51] Sometimes musicians will perform on the bus, maybe with their children.

    [32:27] Lotus talks about the Lake Chapala Society, where Marc and Lotus are members. They have much to offer expats and visitors. Lotus takes Yoga classes there. Lotus knows of bridge groups, Scrabble, and Mahjong players. They have too many activities to list. They have the largest English library outside the U.S.

    [33:42] Lotus has been checking out books and reading a lot; not watching any TV since they have been there. She is looking forward to bringing a U.S. DVD player, because the English DVDs she can rent cannot be played on a Mexican DVD player, only on a U.S. DVD player. They are U.S. formatted DVDs and Blu-Rays.

    [34:21] There are many ponds and so much greenery. Marc and Lotus were eating at an outdoor cafe at the Lake Chapala Society and a very large avocado fell from a tree onto the awning and rolled off. They took it home and ate it later. It was so good. The avocados and other local foods in Mexico are always good and fresh.

    [35:53] There are grocery stores that cater to expats, with lots of packaged foods.

    [36:00] Lake Chapala Society assists children in schools and classes and offer art classes for children. They give back to the locals as much as assisting expats. The expat community has created and participates in many nonprofits in the area in the arts and the schools and spaying and neutering dogs and finding homes for them.

    [37:07] In spite of their daughter's prior misgivings, Lotus feels very safe and happy in the environment and with the people around her. It is a slower-moving life. Mañana means no more than 'not today.'

    [38:09] Most of the crime in the big cities is cartel against cartel. There are one million American expats living in Mexico, not to mention from other countries. Expats are very welcome by the government and do a lot of good for the community.

    [38:09] There are a lot of similarities between Austin and Ajijic. Austin grows by 150 people every day. People are also moving to Ajijic like crazy. The rental market necessitated Marc's and Lotus's early move, to make sure they got the property they wanted. There's a lot of gentrification occurring.

    [39:49] On their first visit, and again, right now, it is a month of religious feast days with fireworks shooting off at 5:00 most days in the morning for a month. The events move from chapel to chapel carrying a statue to represent a saint. There are horses and bands parading as part of it.

    [42:56] September 16, Mexican Independence Day is a big celebration of performances and fireworks, starting the weekend before. Lotus admires how the Mexicans celebrate things. If you don't like the noise, "probably don't come here." Mexicans celebrate at the drop of a hat. Some chapels, from the 1600s, are rented out for celebrations.

    [45:03] Lotus is disappointed to miss The Day of the Dead, this year but it will still be there every year. Lotus is looking forward to the dry season, the winter. It should be mostly sunny. The dry season high is usually about 75 degrees F in the late afternoon with the low in the low 50s or even into the 40s.

    [46:00] Marc and Lotus were there at Easter this year, and the Mexicans really celebrated that, so Marc and Lotus want to know how they celebrate Christmas.

    [46:19] Lotus would advise first-time visitors to get the book, Moving to Mexico's Lake Chapala, by Lisa Jorgensen. Marc also recommends this book. Lotus likes a smaller-town feel and that's what she loves about Ajijic. Ajijic is an indigenous peoples' name, not a Mexican name, by the way.

    [47:30] Marc thanks Lotus for being on the Repurpose Your Career podcast.

    [47:36] Marc notes that Lotus is very much on board with this plan. Your experience may differ. There have been a fair number of divorces after couples move overseas and one just loves it and the other just craves to return to the U.S.

    [48:01] The one who loves it isn't always the member of the couple that instigated the move. It's not as simple as one might think. Half the people who retire overseas, return in less than five years. It's half for health, and the other half because they can't handle the cultural change. Lotus is pretty excited about what she has found.

    [48:59] Watch for the opportunity to help Marc work on the third edition of his book Repurpose Your Career: A Practical Guide for the 2nd Half of Life, with Susan Lahey. He will be forming a team of volunteers in the coming months to read pre-release versions of new chapters. Look for the sign-up sheet coming soon!

    [50:19] Check back next week for Episode 101! Marc will interview Bob McIntosh, the renowned LinkedIn expert on using LinkedIn in your job search.


    Jeanne Yocum — Pricing Your Services — How to Get it Right #099 Oct 08, 2018
    Show notes

    Jeanne Yocum presented this Webinar to the members of the CareerPivot online community and in this episode, Marc Miller shares her valuable insights with you, the Repurpose Your Career podcast listeners. Key Takeaways: [1:41] Marc welcomes you to Episode 99 of the Repurpose Your Career podcast.[1:54] If you're enjoying this podcast, Marc invites you to share this podcast with like-minded souls. Please subscribe on CareerPivot.com, iTunes, Google Play and the Google Podcasts app, Podbean, Overcast, TuneIn, Spotify, or Stitcher. Share it on social media, or tell your neighbors and colleagues so Marc can help more people. [2:16] We are rapidly approaching the magic Episode 100 of Repurpose Your Career. When Marc started this podcast in October 2016, he didn't think he would get to 100. Except for Thanksgiving and Christmas, there has been an episode every week for the last two years. [2:41] Next week, Marc will put together a special program, the key piece being, Marc will interview his wife, Lotus Miller, about her experiences around their move to Mexico! Mrs. Miller is a former Registered Nurse and massage therapist. [3:01] This week, Marc presents a special episode, which is the audio from a webinar that Jeanne Yocum presented to the Career Pivot membership community, called "Pricing Your Services — How to Get it Right." [3:14] Many of the Career Pivot membership community are becoming freelancers or consultants. Setting the right prices is one of the most difficult things for freelancers and consultants. Jeanne was on Episode 89 of the podcast talking about her book, The Self-Employment Survival Guide. [3:32] There are quite a few community members who are realizing that they want to control their future and need to start their own business. It may be only something on the side but it is their business. They own it and no one can lay them off. [3:51] This will give you a taste of what is available inside The Career Pivot Membership Community. Listen at the end of the podcast for how you can become involved in this community. [4:04] You will find the slides for this presentation at CareerPivot.com/PricingSlides or CareerPivot.com/Episode-99 [4:27] Marc introduces the webinar, invites questions in the chat box, and welcomes Jeanne Yocum. [4:46] Jeanne refers to her previous webinar, "The Thrills and Chills of Self-Employment" and presents the topic of the current webinar, "Pricing Your Services — How to Get it Right." In Jeanne's 30 years of experience, she has seen people struggle with this and make pricing mistakes. [5:25] Over the years, Jeanne has gotten the impression from some freelancers that they pulled pricing numbers out of a hat instead of doing the research and calculations necessary to get this very important decision right. [5:44] If you get your pricing wrong from the start, this is going to hinder your ability to succeed, over the long haul. Ironically, this is the case, both if you set your prices too low and if you set them too high. [5:58] Jeanne will repeat some very important points because they are points to remember and they cover basic principles to follow and mistakes people make. [6:19] Let's look at the factors that affect pricing. [6:33] Level of skill — People of age 50 and over have plenty of experience in your business field, but people venturing into something totally different that involves new skills need to take that into consideration when setting your rates. [6:53] Amount of experience — more experience allows charging a higher rate. Jeanne tells an anecdote from her own life. [7:47] What your competitors are charging for the same service or product — You can justify higher rates with more skills and experience but not if all things are equal. [8:10] Your community. Jeanne shares a personal experience. Word can spread. [8:34] The amount of competition in your field. The more people in your area that duplicate your offering, the less you can charge for it. Very specialized areas without much competition are different. [9:02] If you're offering something that companies around you aren't used to buying, they're going to be more price-sensitive than if you're in an area where the service you're offering is very common. Jeanne talks of why she lowered her rates in Western Massachusetts, after working in Boston. [9:58] The nature of your clients -- corporations vs. nonprofits, small businesses vs. large businesses. Jeanne often had to lower her rates a bit for smaller nonprofits. The same with family-owned or small businesses. You need to know to whom it is you're going to market. [10:35] Are you going after the businesses who are able to pay you more? If so, you will be likely facing more competition. [10:49] What is your motivation? Many people work for nonprofits for their purposes. You won't make a lot of money off of them but you may enjoy it. [11:18] Jeanne says the biggest mistake people make starting up is overestimating the number of hours you can actually bill per week. If you worked in an agency, someone else was in the back office and in the field while you worked billable hours. In a startup, the sales and back-office tasks fall on you and your billable hours take a major hit. [12:27] Overestimating your potential billable hours will cause you to charge a lower rate than you will actually need to survive and thrive. Nor will you get paid days off or vacations as you probably did working for your former employer. In your calculations, allow for these hours when you won't be earning income. [12:54] Another huge mistake beginners make is low-balling your hourly rate to get your foot in the door. If you charge too little, you can't possibly survive. [13:15] You can get pricing wrong by not doing your homework to understand what your skills and experience are worth in the marketplace. Different marketplaces bear different kinds of pricing. Jeanne is paying a graphic designer in Durham half of what she would have paid for the same services in Boston. [14:07] In a rural area you just can't charge the same kinds of rates as in a metropolitan area. [14:13] Professional societies can help you find the information you need about your market area. Networking can help. Jeanne finds that recently, people are more open to sharing information about billing rates than they used to be. Tread carefully in this sensitive topic. [14:32] Sites such as Glassdoor.com provide salary ranges for what somebody working in your job for an employer is making in your area. Then you have to add in things like paying your full self-employment tax and other overhead to come up with a billable rate. [15:13] You need to understand that the same internet that gives you information about billing rates gives your prospects the availability to outsource work to labor markets that pay the worker less. You can also pick up clients from other parts of the country or the world, so long as you prove your value to them. [15:58] In some fields there are potential customers looking for the lowest possible cost for services. Sites like Upwork.com and Freelance.com cater to them. These customers are often difficult and very hard to satisfy. Jeanne recommends her freelance clients not to use that type of site. Look for clients who will want a recurring relationship with you. [17:01] How do you get your pricing right? Know how many hours you will be able to bill weekly. If you bill for 40 hours, that means you will be working nights and weekends doing the unbillable but very necessary work of running a company. That leads to burnout. [17:41] Research what people with your skills make where you live. If you research thoroughly then you can be confident in telling a prospect your rate. Your confidence will help convince that person that the rate is reasonable and justified. If you are insecure about your rate, that will undermine your position. Don't undersell yourself. [18:40] Be prepared to respond when potential or existing clients push back. It's inevitable that someone will push back about your proposed rate by quoting a lower rate from someone in India or Rumania. [19:10] You have a load of good arguments to make is such cases. The time difference alone adds an unnecessary level of difficulty and definitely slows things down. Also, unless the person being hired overseas is a U.S. expat, there may be language and cultural differences that may impede client communications. [19:39] Yes the overseas freelancer may speak English, but do they really understand all the American idioms that your client is apt to use. Will the client have to figure out new ways to explain things? [20:03] Always be ready to talk about what backs up your proposed rates -- your depth of experience and breadth of skills. This applies to overseas and local competition. Jeanne tells a case study from her own career as a ghost-writer. [21:36] Never 'buy the job.' If you low-ball your rate to get in the door, you will almost always be sorry that you did that. If the hourly rate does not pay your bills, you've made a big mistake. You'll have to work an unsustainable number of hours to make ends meet. [22:15] Once you have set a rate, that will be the rate your clients will expect to pay you, at least for a year or two. If your goal is to form a long-term relationship, do you want it to be to your disadvantage? Existing clients will not like your raising your rates and they may go off in search of a less expensive provider. [23:04] Be very careful how you communicate price increases. Sooner or later you are going to need to raise your rates, even if it's just to keep up with the cost of living. Jeanne recommends being as formal as possible about communicating price hikes. [23:31] Jeanne started sending out letters for a January 1st price hike in late November. She sends out letters on letterhead, not emails, because people are prone to reply and push back to an email message, but rarely write out a letter to push back. [24:08] The first time Jeanne sent out some price hike letters she could barely breathe until she knew the people had received them. She was positive that the phone would ring like crazy but it didn't. When she was talking to customers a couple said they had gotten her letter but nobody pushed back. It depends on how you do it and how often. [24:44] You gradually need to cull out low-paying clients from your roster or get them up to the rate you are currently charging. If a client really can't pay a higher rate, bid them a fond adieu and recommend them to somebody just starting out, with a lower rate. The client will be happy, and your competitor may refer larger clients back to you. [26:06] If your low-paying client is really a favored client, and you believe they could pay even just a little bit more, have a serious chat with them about this. If you can gradually move them in the right direction it's worth a try before you write them off as clients. [26:28] There are various ways to price. You can charge by the hour or you can charge a flat project fee. To charge a flat fee you need to be accurate about the time it will take to do the various tasks associated with the project. This can take a while to master when you get into a new field. [27:16] When you have built up trust with a client, it is possible to get away from the flat-fee method. Once people know you're going to deliver good work and on a timely basis, they aren't as demanding about having you commit to a specific project fee up front. [27:37] Jeanne has also had clients where there is a limit of how many hours she will put in during a month, and when that limit is hit, additional work is pushed off until the next month. This differs from a retainer agreement, as clients are not paying up front, so they are not getting a discount. [28:02] With retainers, the benefits are that you get paid up front and you get paid regularly. The downside is that you generally have to give a discount on your hourly rate to retainer clients. Jeanne shares an example from her past. [28:40] You need to have other options available in your head because you're going to be asked. Some clients wanted a day rate, for attending conferences for them. Jeanne generally gave a day rate discount for a large chunk of time. [29:15] Jeanne always required a 20% deposit from every new client before she started work on any project. Until she had that check in her hand, she wouldn't do anything for anybody. Just be clear with them about that. [29:50] 70% to 80% of Jeanne's business came to her through referrals from her clients but she still kept to that deposit policy. People don't know their associates' payment habits. Once payment for the first project went smoothly, Jeanne dropped the deposit requirement for future projects. If the client was a slow payer, the deposits continued. [30:54] If a client did not pay or was very slow in paying, then for any future work, full payment was required up front, before any work was done. Jeanne only ever had to do that with one client, but they understood that because they had messed up so badly. The other option is to drop the slow paying client entirely from your client roster. [31:31] Offer a menu of services in your proposal. Offer separate pricing for each element of the project. This is helpful in introducing your services to a new client and facilitating the sales process. [32:32] Jeanne covers common issues that come up regarding pricing and project costs. [32:40] Mission creep occurs when a client adds "little tasks" to the project beyond what has been agreed. Get that under control ASAP. You should have already provided the client with a thorough list of action steps you've agreed upon, and who is responsible for what and what the deadlines are. [33:12] Mission creep can get ugly fast, in terms of hours you will burn. Revisit the action list with the client, and explain what the additional tasks will add to the price of the project. Do not let someone expect a Mercedes when they're paying for a Chevy. [33:48] Slow payers can impact you. Never be afraid to fire a client, particularly one you have to fight to get your money or who argue over your fees. This type of person is a huge drain on your energy. Jeanne has a whole chapter in her book on strategies for getting your money from slow payers. [34:47] Cashflow ebbs happen to everybody, so get used to it. Do what you can to protect yourself, like asking for deposits and getting clients on retainers, setting your prices right, to begin with, and most of all, never letting up on your marketing and networking. You've got to devote some time to generating business each week. [35:28] If you ever decide your dance card is full and you no longer need to do any marketing or any networking, shortly down the road something will happen that will cause a client to fall off your dance card and leave a big hole in your cash flow. Jeanne tells of an unexpected client defection worth over $8K a year in her book. [36:35] Jeanne invites listeners to write to her with questions. [37:19] Marc reads a question for Jeanne from the chat box. "What percentage of time do you spend on marketing vs. product delivery of services you get paid for?" Jeanne never charted that. Her goal, when she was working full-time, was to bill at least 20 hours a week. Marc says he spends three-quarters of his time in marketing. [38:27] Jeanne says it would vary by profession. Jeanne recommends at least one hour a day into marketing, networking, proposals, and prospect meetings. [39:06] Marc asks Jeanne to talk more about billing by the value you deliver. She goes back to her client that tried to talk down her pricing, and how she defended against that by the value she brought to the table and her familiarity with the c…

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