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    Business

    OutsideVoices with Mark Bidwell

    In OutsideVoices Mark Bidwell talks to remarkable and compelling leaders from the worlds of business, exploration, arts, sports, and academia. In these conversations he explores topics of fundamental importance to many of us today, both in work and in life, topics ranging from leadership and performance to creativity and growth.

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    Latest Episodes:
    074 - After The Storm: The View from Brazil with Ricardo Amorim Jun 12, 2018
    Show notes

    In this episode, we are joined by economist and entrepreneur, Ricardo Amorim. Ricardo is founder and CEO of Ricam Consultoria, a financial and investment consultancy, and recent startups AAA Academy and Smartrips. Ricardo is also the author of the best-selling book, After the Storm, is a host on Brazil's leading news channel, GloboNews, and is a lecturer and keynote speaker.

    • Why Brazil's market has been historically volatile, and what Ricardo believes are the solutions to this
    • Why Ricardo forecasts that despite a recent 'economic depression', Brazil's economy is set to boom in the next three to five years
    • Why Brazil's agribusiness is set to soar in the near future, and how available land and advancing technology is helping to bring investment to the country's farmlands
    Key Takeaways and Learnings
    • How the country is recovering from recent economic crisis by focusing on innovation and startups to rival South America's smaller markets and the larger global markets
    • The challenges that Brazilian companies face in attracting home and foreign business investments, and why this creates hidden opportunities for potential investors
    • The role that culture and history have played in Brazil's tendency towards short term thinking in business and the steps being taken to encourage more of an 'owners mindset' to to take advantage of the enormous opportunities in that market
    Links and Resources Mentioned in this Episode
    • Get in touch with Ricardo Amorim via email, LinkedIn or Twitter
    • Ricam Consultoria, website
    • AAA Academy, website
    • Smartrips, website
    • After the Storm, a book by Ricardo Amorim
    • Other mentions: Syngenta, Berkshire Hathaway, Goldman Sachs, Wal-Mart, Anheuser-Busch, Burger King, Heinz, Kraft

    073 - Innovation in Africa with Jean-Claude Bastos May 29, 2018
    Show notes

    In this episode, we are joined by entrepreneur and innovation influencer, Jean-Claude Bastos. Jean-Claude is the founder of Quantum Global Group, Banco Kwanza, Angola's first investment bank, and The African Innovation Foundation (AIF), which aims to support sustainable projects in Africa and hosts the annual Innovation Prize for Africa.

    • Jean-Claude's perspectives on Africa developed from his long experience through education, innovation hubs, and technology training and why he sees the continent as "the last frontier in business and innovation"
    • How the demographics of Africa - where in 60% of the population is under 19 -years of age - impacts its approach to innovation
    • How the African Innovation Foundation has helped innovators transform $13m of investment into $200m of valuations
    Key Takeaways and Learnings
    • How the AIF's created an innovation ecosystem, which includes an incubator, accelerator, co-working spaces, make it spaces, and cultural hubs to connect innovators and investors in Africa
    • How companies who have invested in Africa have used employee "loyalty programs" as an approach to retain local talent, where social safety nets are often weak
    • The traps international businesses risk falling into if they view Africa as a monolith. Its diversity of histories, languages and cultures, etc., mean that approaches to business vary widely across the continent
    Links and Resources Mentioned in this Episode
    • Get in touch with Jean-Claude Bastos via LinkedIn or Twitter
    • Jean-Claude's website
    • Quantum Global Group, website
    • Banco Kwanza, website
    • The African Innovation Foundation (AIF), website
    • The Soap Factory - cultural hub in Angola, website
    • ZuaHub - a platform to connect innovators in Africa, website
    • Innovation Prize for Africa, website
    • Other mentions: United Nations Economic Commission for Africa, African Union, Botswana Innovation Hub, M-Pesa, WeChat
    • The Innovation Ecosystem Podcast Episode 068 – Accidental CEO with David Novak
    • The Innovation Ecosystem Podcast Episode 066 – Turn Your Ship Around with David Marquet

    071 - Learn, Leap, Rinse, Repeat with Whitney Johnson May 01, 2018
    Show notes

    In this episode, we are joined by Whitney Johnson to discuss her upcoming book, Build an A-Team. Whitney is the author of the bestselling book Disrupt Yourself: Putting the Power of Innovation to Work, and is the founder of the accompanying Disrupt Yourself podcast. Whitney is also a noted speaker, and executive and innovation coach, and is a regular contributor to the Harvard Business Review.

    What was covered

    • The S-curve, and how it can be used to gauge not only product growth and investment, but individual learning and innovation
    • The stages of learning in the S-curve, and how to predict challenges and boredom in the individual learning process in order to drive growth and prevent a lack of innovation
    • Why Whitney believes organizations should hire "disruptively", taking on market rather than competitive risk for this core business process
    Key Takeaways and Learnings
    • 'Onrampers' and 'boomerangers', and how organizations can benefit from hiring these ex-employees who return with fresh skills and competitor and client knowledge
    • 'Taking the pulse of the workplace' and how to optimize your people for innovation and predict disruption by analyzing the different stages of learning within your team
    • 'Learn, leap, repeat'; Whitney's theory for leaders on how to use the S-curve model to lead teams towards innovation by implementing fresh learning cycles
    Links and Resources Mentioned in this Episode
    • Get in touch with Whitney Johnson via email, LinkedIn or Twitter
    • Whithey Johnson's website
    • Build an A-Team: Play to Their Strengths and Lead Them Up the Learning Curve, a book by Whitney Johnson
    • Disrupt Yourself: Putting the Power of Disruptive Innovation to Work, a book by Whitney Johnson
    • Dare, Dream, Do: Remarkable Things Happen When You Dare to Dream, a book by Whitney Johnson
    • Whitney Johnson's podcast
    • The Innovation Ecosystem Podcast Episode 013 – The Disruptive Individual, Riding the S-Curve and Liberating Constraints with Whitney Johnson
    • The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business, a book by Clayton M. Christensen
    • The Price of Motherhood: Why the Most Important Job in the World is Still the Least Valued, a book by Ann Crittenden
    • Multipliers: How the Best Leaders Make Everyone Smarter, a book by Liz Wiseman

    067 - The Answer Is... a Question, with Warren Berger Mar 06, 2018
    Show notes

    In this episode, author and journalist Warren Berger joins us to discuss his book, A More Beautiful Question: The Power of Inquiry in Sparking Breakthrough Ideas, which examines the ways in which deep questioning fuels innovation. Warren has contributed articles and stories to The New York Times, GQ, New York magazine, and The Los Angeles Times, and was previously magazine editor for CBS and contributing editor for Wired.

    • How questioning leads to innovation and why Warren believes the best innovation is fuelled by an endless cycle of questioning at every stage
    • The benefits of both informed and uninformed questioning and how these differences interplay within different work cultures
    • How to get into deep questioning within the constraints of existing processes and routines
    Key Takeaways and Learnings
    • How to use combinatorial thinking and sharing questions with other people, colleagues, and experts to learn perspectives and arrive at solutions that others hadn't necessarily looked at before
    • How 'Why?','How might I?' and 'What if?' questions help to create new realities by combining things that don't typically work together
    • How to develop the habit of asking questions as a leader, and how to encourage your colleagues and team members to question with courage, curiosity, and focus
    Links and Resources Covered in this Episode
    • Get in touch with Warren Berger via Twitter
    • Warren Berger's website1 and website2
    • More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas, a book by Warren Berger
    • Right Question Institute, website
    • Christensen Institute, website
    • Brain Pickings, a blog by Maria Popova
    • Adam Grant, website
    • Daniel Pink, website
    • Farnam Street, website

    065 - Fashioning possibilities from dance, digital and denim with Piyush Chowhan Feb 07, 2018
    Show notes

    In this episode we are joined by Piyush Chowhan who is the Vice President and Chief Innovation Officer for Arvind Lifestyle Brands, which operates more than a thousand apparel retail stores across India. Piyush has extensive experience in retail strategy, business analytics, customer loyalty and CRM, retail business consulting and supply chain management.

    What was covered
    • How technology is rapidly changing the apparel retail industry and how Arvind implements innovation to help to keep up the pace with changing consumer behavior
    • The digital transformation happening in retail as brands look to move from simply selling a fashion product to offering the customer a fashion experience
    • How the next generation of employees in India is leading the change towards a more open, communicative, and grassroots innovation process
    Key Takeaways and Learnings
    • The concept of 'jugaad', an Indian term that is used in a number of situations, including the application of frugal innovation and carving a path for yourself
    • How a focus on design-led innovation and a marketing shift towards online influencers is helping to Indian brands to reach a global audience in the rapidly and massively changing apparel retail industry
    • Piyush's observations of the key differences within Indian based organizations compared to the US and Europe, including structural and management differences, and innovative processes
    Links and Resources Mentioned in this Episde
    • Get in touch with Piyush Chowhan via LinkedIn or Twitter
    • Arvind Brands, website
    • Other mentions: Walmart, Target, Circuit City, Tesco, Best Buy
    • Dual Transformation, a book by Scott Anthony
    • The Culture Map, a book by Aaron Meyer
    • The Innovation Ecosystem Podcast Episode 063 - When Big And Small Make Great with Brad Feld
    • The Innovation Ecosystem Podcast Episode 060 - Technonomics and Why My Profits Might Just Disappear with John Straw
    • The Innovation Ecosystem Podcast Episode 035 - Mind+Machine Strategies That Enable Corporations to Develop New Innovation Capabilities with Marc Vollenweider

    059 - Four Pillars of Good Board Governance with Prof. Didier Cossin Oct 24, 2017
    Show notes

    In this episode, we are joined by Founder and Director of the IMD Global Board Center, Prof. Didier Cossin. Didier is a global expert in governance, and in addition to his role at IMD has served as a consultant to the United Nations, the European Central Bank and multiple major corporations, including HSBC, Vodafone, Schlumberger and Coca-Cola. We speak about four pillars of good board governance: people, information, structure and processes, and group dynamics.

    What Was Covered

    • Didier's definition of board governance as "the art of decision making at the top of organizations"
    • The particular challenge that corporations with a long history face to transform and how this requires board leadership that "breaks the internal mould, breaks bureaucracy and opens up to the world"
    • What Didier has identified as the four pillars that constitute good governance – people, information, structure and processes and group dynamics - with good and bad examples of each

    Key Takeaways and Learnings

    • A good assessment of board effectiveness is the extent to which it focuses on the past compared to the future – and that most boards spent too much time looking back
    • A board must ensure it receives the proper balance of internal and external information, of formal and informal information. That the very best board packs are "synthetic" – they use a variety of tools to synthesize the information that tracks the evolution of the key metrics
    • The criticality of the difficult task of organizing a board so its committees are well structured and focused on the issues of most importance to the organization
    • How a Chairman needs have the "art" of stimulating the right discussions, ensuring all views are considered and bringing these together – and the importance of this to enabling a functioning organization

    Links and Resources Mentioned in this Podcast

    • Get in touch with Prof. Didier Cossin via LinkedIn and email: didier.cossin@imd.org
    • IMD Business School for Leadership and Management Courses - www.imd.org
    • IMD Global Board Center - https://www.imd.org/board/board-center/
    • The list of Prof. Didier Cossin's articles and publications

    057 - To Fear is Human with Akshay Nanavati, the Author of Fearvana Sep 26, 2017
    Show notes

    In this episode, author and speaker, Akshay Nanavati, joins us to discuss his new book, Fearvana: The Revolutionary Science of How to Turn Fear into Health, Wealth and Happiness, which uses neuroscientific and psychological research to aid personal development. Akshay talks openly about his personal journey, struggle with drugs and alcohol and post traumatic stress disorder diagnosis that led to the research in his concept of Fearvana. Akshay is a Marine Corps Veteran, adventurer, entrepreneur and success coach.

    What Was Covered

    • Akshay's definition of Fearvana as the state of bliss that results from engaging our fears to pursue our own worthy struggle
    • Why Akshay believes that we should change our relationship with, and the benefits that can flow from handling differently our most primitive and basic emotion
    • The view that we should Feel whatever we feel, whatever shows up, it's what we do with it that matters
    • Ashkay's research into neuroplasticity and the ability to rewire neuro-connections in the brain through introspection and habit changing

    Key Takeaways and Learnings

    • The importance of acknowledging and accepting our own fears without judgement as the key to mental, physical and spiritual growth
    • Proven techniques to allow us to change the relationship to our emotions
    • How approaches such as visualising obstacles can help us avoid procrastination, or other proxies for fear, and improve our performance in the space between stimulus and response

    056 - I Don't Care if it's Disruptive or Sustaining Innovation. What the Hell Do I Do Now? - with Greg Satell Sep 12, 2017
    Show notes

    In this episode, we are joined by Greg Satell, an entrepreneur, author, speaker, and innovation advisor. Greg has been published in The Harvard Business Review, Forbes, Fast Company Inc., The Times of London, and Business Insider, and has just published his first book, Mapping Innovation. Previously, Greg spent 15 years in media businesses in Eastern Europe - from Poland to Moscow to Kiev and from small business journals to large news organizations and lifestyle brands. His work as an innovation advisor spans from Fortune 500 companies, to mid-size firms, and startups.

    What was Covered

    • Greg's approach to mapping innovation, what he calls a "playbook for navigating a disruptive age"
    • How organisations can no longer just look to their internal capabilities and assets to solve their most important problems but need to leverage external platforms in order to extend those internal capabilities
    • How companies like Eli Lilly and Experian used new approaches to problem solving that involved the ecosystems of talent and technology which are key to sustaining innovation in today's world of work
    Key Takeaways and Learnings
    • Looking at innovation as an important problem which requires a novel solution – in the end a line manager is less interested in whether an innovation is sustaining or disruptive but if it answers the perennial question of, "What the hell do I do next?"
    • How power is moving from the top of the heap to the center of a network which means the indispensable partners are the dominant players
    • Why managing connections to external ecosystems of talent is today's essential management skill as competitive advantage switches from being the sum of all efficiencies to the sum of all connections
    Links and Resources Mentioned in This Podcast
    • Greg Satell's blog DigitalTonto.com
    • Buy Greg's book Mapping Innovation: A Playbook for Navigating a Disruptive Age
    • Download first chapter of the book HERE
    • Get in touch with Greg on LinkedIn, Facebook and Twitter
    • Team of Teams: New Rules of Engagement for a Complex World, a book by General Stanley McChrystal
    • Innovation Ecosystem Episode 050: Hacking Flow: How to Make Outperformance a Habit with Steven Kotler

    055 - Hollywood or Bust: New Business Ideas from Other Worlds with Hanne de Mora Aug 29, 2017
    Show notes

    In this episode, we are joined by Hanne de Mora, Co-Founder and Chairperson of management consultancy organisation a-connect, to talk about innovation of the future of the world of work. Hanne is also a member of the Board of Directors for AB Volvo and the Supervisory Board for IMD Business School.

    What was Covered

    • How Hanne and her fellow Co-Founders created new demand within the traditional industry of workforce and management consultancy services – and how Hollywood provided inspiration
    • How technology changes the consulting, executive education and transportation industries and how these forces also apply elsewhere
    • Why Hanne thinks it is important for business leaders to foster entrepreneurship within organisations through pushing responsibility for human resource and P&L management processes as far down the organization as possible
    • The top skill sets which Hanne thinks are essential to being successful in the future of the world of work
    Key Takeaways and Learnings
    • How understanding the numbers – how does a business make money and what does its cash flow look like – will remain relevant for any future leader.
    • In a world of ever increasing pace of change the ability to course correct is essential.
    • Inspiration is not hierarchical – it can come from anywhere in an organization. And while mothers and fathers will happily talk about being inspired by their children there remains a resistance within organisations to gain similar inspiration from their cross-generational workforces.

    053 - Scrappy Intrapreneur Transforming Customer Experiences with Kyle Nicholas McCray Aug 01, 2017
    Show notes

    In this episode, Kyle Nicholas McCray, Director of Innovation at American Pacific Mortgage Corporation, joins us to discuss his experience as an intrapreneur and innovator within an established financial business. We cover with Kyle his early career at Apple, his time as an entrepreneur and how that led him to set up Scrappy Labs, an innovation lab within APMC dedicated to exploring new and innovative products and services to revolutionize the relationship between the company and a new generation of homebuyers.

    What Was Covered

    • Why Kyle decided to set up Scrappy Labs and the purpose of an innovation lab within a traditionally 'small i' innovation organisation
    • APMC's approach to 'institutionalizing innovation' and its focus on how it communicates with its customers – the foundation of a services business
    • How Kyle acknowledges generational gaps between the company and its customers and how he responds to and leverages new trends and changes

    Key Takeaways and Learnings

    • The importance of pivoting, responding quickly to changes in communication and technology, and bridging the gap between older and younger generations of staff and consumers
    • How nurturing a culture of 'scrappiness' has been essential to reducing the risk that new innovations are rejected when they come out of the 'lab' and are integrated into the wider organization
    • The importance of understanding the different communication 'styles' of team members how this common language helps to limit conflict and maximize the results of the innovation process

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