Operators

Latest Episodes:

E011: Choosing The Right Business, Communication, AI Commerce, Entrepreneurial Experience & More Jul 05, 2023

Show notes

[00:04:45] Returns fraud website exposed fraudulent refund practices. [00:09:19] NetSuite as a fulfillment solution didn't work for us. We chose Fulfil.io. [00:12:35] Alex had a successful exit selling Morning Brew. He started an outdoor game called The Plunge but decided to shut it down due to the small market size and the difficulty of the game. [00:17:18] Expertise lines up, network successful. No consumer business. [00:22:14] Evercore is a bad bank, Goldman is good. Love winning or love consumer? Choose wisely. [00:27:23] Northeam gives us warm fuzzies with spending. [00:36:58] Competitive advantage: brand, knowledge, teams, systems. [00:38:17] Summarizing the need for effective communication in a growing organization. [00:43:20] Sendlane is better than Klaviyo. [00:46:01] Panzerism: Get to the point fast. [00:49:54] Separating brand and business, Overstock.com triumphs. [00:55:15] Interest rates rising, dry powder and capital calls. [01:02:14] Limiting new ventures due to Ridge's success. In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you. Powered By: Northbeam. https://www.northbeam.io/ Sendlane. https://learn.sendlane.com/operators Fulfil.io. https://bit.ly/3pAp2vu Visit Our Website: https://www.9operators.com/ Follow us on Twitter: Sean (Host) https://twitter.com/SeanEcom Jason (Host) https://twitter.com/JasonPanzer Matt (Host) https://twitter.com/mbertulli Mike (Host) https://twitter.com/mikebeckhamsm Finn (Producer) https://twitter.com/finn_radford Northbeam (Partner) https://twitter.com/northbeam Fulfil.io (Partner) https://twitter.com/fulfilio Sendlane (Partner) https://twitter.com/Sendlane We Rise Together.

E010: Katy Mimari Founder & CEO of Caden Lane in Conversation With The Operators & More Jun 28, 2023

Show notes

In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.

Check out Katy's brand: https://cadenlane.com/

Join our exclusive Slack group for brand owners and operators: https://join.slack.com/t/9operators/shared_invite/zt-1wdex39hh-p1zIxOP6GrvqOo1dWq3zUA

Each of the 9 figure operators uses Northbeam to measure everything and scale everywhere. Visit Our Website: https://www.9operators.com/

Show TwitterSean (Host) https://twitter.com/SeanEcom

Jason (Host) https://twitter.com/JasonPanzer

Matt (Host) https://twitter.com/mbertulli

Mike (Host) https://twitter.com/mikebeckhamsm

Finn (Producer) https://twitter.com/finn_radford

Northbeam (Partner) https://twitter.com/northbeam

We Rise Together

E009: Mehtab Karta, META Cheat Codes, Financing, Panzerism, Covid, 13-week Cash Flow Model & More. Jun 21, 2023

Show notes

How to not pay your META creditors? (01.11) Mehtab intro (02.27) Financing eCommerce (17.40) Was Covid actually good for business (37.57) Value propositions (47.55) 13-Week Cash Flow Model (01.05.00) Rules for Managing Your Business (01.08.00) In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you. Powered By Northbeam. https://www.northbeam.io/ Each of the 9 figure operators uses Northbeam to measure everything and scale everywhere. Visit Our Website: https://www.9operators.com/ Follow us on Twitter: Show Twitter Sean (Host) https://twitter.com/SeanEcom Jason (Host) https://twitter.com/JasonPanzer Matt (Host) https://twitter.com/mbertulli Mike (Host) https://twitter.com/mikebeckhamsm Finn (Producer) https://twitter.com/finn_radford Northbeam (Partner) https://twitter.com/northbeam We Rise Together

E008: Meta Summit Recap, Marketing Complexity, Perfectionism, Action vs. Inaction Bias, & More Jun 14, 2023

Show notes

In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you. Powered By Northbeam. https://www.northbeam.io/ Each of the 9 figure operators uses Northbeam to measure everything and scale everywhere. Visit Our Website: https://www.9operators.com/ Follow us on Twitter: Show Twitter Sean (Host) https://twitter.com/SeanEcom Jason (Host) https://twitter.com/JasonPanzer Matt (Host) https://twitter.com/mbertulli Mike (Host) https://twitter.com/mikebeckhamsm Finn (Producer) https://twitter.com/finn_radford Northbeam (Partner) https://twitter.com/northbeam We Rise Together

E007: Luck & Timing, Our Worst Investments, Product Diversification, Facebook Conspiracy & More Jun 07, 2023

Show notes

(01:15) The role of luck in success

(04:25) Time in the game matters

(08:45) Worst things we've done as a business

(09:30) Sean- It got legal

(10:50) Matt - Shut it down

(16:15) Two hero products confuse pixels (20:00) Jason - Driving garbage traffic

(25:00) HexClad product diversification

(27:30) Homepage takeovers suck

(30:30) Advertising diminishing returns

(33:50) Facebook scammers

(38:15) Facbook - BOF, MOF or TOF

(46:19) Amazon advertising inefficiencies

(01:05:21) Mike - Worst business bets

Each of the 9 figure operators use Northbeam to measure everything and scale everywhere.

Visit Our Website: https://www.9operators.com/

Sean (Host) https://twitter.com/SeanEcom

Jason (Host) https://twitter.com/JasonPanzer

Matt (Host) https://twitter.com/mbertulli

Mike (Host) https://twitter.com/mikebeckhamsm

Finn (Producer) https://twitter.com/finn_radfordNorthbeam (Partner) https://twitter.com/northbeam

We Rise Together

E006: Marty Wholesome Goods, De-Risking Talent, Data & Testing, Gamers, Panzerism, Prime Day & More. May 31, 2023

Show notes

Marty Sullens. Managing Partner at Wholesome Goods.

Twitter: https://twitter.com/Sumohax0r

(03:20) Intro

(04:16) Marty Story

(09:35) Wholesome Goods Structure

(18.30) Building your own data models

(25:26) Healthy abrasion

(32:20) Unicorn role

(41:53) Panzerism

(50.00) Hire Gamers

(59:00) Prime day knowledge drop

In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you. Powered By Northbeam. https://www.northbeam.io/ Each of the 9 figure operators use Northbeam to measure everything and scale everywhere. Visit Our Website: https://www.9operators.com/ Follow us on Twitter: Show Twitter Sean (Host) https://twitter.com/SeanEcom Jason (Host) https://twitter.com/JasonPanzer Matt (Host) https://twitter.com/mbertulli Mike (Host) https://twitter.com/mikebeckhamsm Finn (Producer) https://twitter.com/finn_radford Northbeam (Partner) https://twitter.com/northbeam We Rise Together

E005: Attribution Modeling, Branding, Panzerism, Company Acquisition, Ridge Regrets & More. May 24, 2023

Show notes

Attribution modelling (MER, mixed media) (03:30) Branding (Simple Modern) (19:00) Klaviyo (25:00) Panzerism (35:00) How most brands are sold (38:00) Ridge Regrets (51:00) In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you. Powered By Northbeam. https://www.northbeam.io/ Each of the 9 figure operators use Northbeam to measure everything and scale everywhere. Visit Our Website: https://www.9operators.com/ Follow us on Twitter: Show Twitter Sean (Host) https://twitter.com/SeanEcom Jason (Host) https://twitter.com/JasonPanzer Matt (Host) https://twitter.com/mbertulli Mike (Host) https://twitter.com/mikebeckhamsm Finn (Producer) https://twitter.com/finn_radford Northbeam (Partner) https://twitter.com/northbeam We Rise Together

E004: Organisational Structure, Taking Vacations, Panzerism, Negotiation, TV Advertising & More. (Listen until the end, it's worth it). May 17, 2023

Show notes

Powered By Northbeam. https://www.northbeam.io/ Each of the 9 figure operators use Northbeam to measure everything and scale everywhere. Show Breakdown: Intro (00:54) Org structure (02:09) Panzerism (33:25) Negotiation (36:36) Taking vacation (39:11) Buying TV Advertising (48:20) Special Bonus (Stick around until the end. It's worth it) Visit Our Website: https://www.9operators.com/ Follow us on Twitter: Show Twitter Sean (Host) https://twitter.com/SeanEcom Jason (Host) https://twitter.com/JasonPanzer Matt (Host) https://twitter.com/mbertulli Mike (Host) https://twitter.com/mikebeckhamsm Finn (Producer) https://twitter.com/finn_radford Northbeam (Partner) https://twitter.com/northbeam We Rise Together

E003: People Cost, Panzerism, Asymmetric Risk, Shopify Layoffs, Flexport & More. May 10, 2023

Show notes

(2:13) Operators intro

(5:15) Revenue and People Cost

(18:00) Panzerism - work hard

(26:15) Asymmetric Risk

(40:18) Shopify Layoffs

(52:00) Flexport and Logistics

Powered By Northbeam. Each of the 9 figure operators use Northbeam to measure everything and scale everywhere. Visit Our Website: ⁠https://www.9operators.com/⁠ Follow us on Twitter: Sean Host: https://twitter.com/SeanEcom Jason Host: https://twitter.com/jasonpanzer Matthew Host: https://twitter.com/mbertulli Mike Host: https://twitter.com/mikebeckhamsm Finn Producer: https://twitter.com/finn_radford Show: https://twitter.com/9operators NorthBeam: https://twitter.com/northbeam

E002: Should consumer brands be public, Strategy for 2023, When to use 3PL, Being a CEO & more May 03, 2023

Show notes

(3:00) Strategy at HexClad for 2023

(7:00) Ridge. Are you pushing for growth or preparing for growth

(10:00) HexClad. What is your future of fulfilment and ops

(11:00) Ridge. Your experience with 3PL

(19:00) Proactive vs reactive strategy and action

(38:00) Digging into consumer IPOs

(01:01:00) 2023 strategy for Matt

Visit Northbeam

Each of the 9 figure operators use Northbeam to measure everything and scale everywhere. Visit Our Website: https://www.9operators.com/ Follow us on Twitter:

Northbeam (Partner)⁠ Show Twitter Sean (Host) Jason (Host) Matt (Host) Mike (Host) Finn (Producer)

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