Stay ConnectedOmni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. Created by a retailer, Chris Walton, for retailers, Omni Talk Retail covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior.
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Part of what makes the concept of omnichannel retailing so great is the idea that retail is now perpetual, i.e. always on and available to consumers whenever and however they want it. But, by definition then, doing it right requires unprecedented levels of flexibility within our retail supply chains.
So Omni Talk is pleased to announce that Purolator’s Senior Director of Retail, Laurie Weston, joins Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to explain how her company is thinking about and taking on this challenge.
Collectively the three of them go deep on:
– The varying ways Puralotor is attempting to increase package pickup and return accessibility, including concepts like partner access points, lockers, self-service kiosks, and mobile quick stop trucks
– The growing case for pickup lockers in densely urban markets, along with why the time is right to begin testing them in rural markets, too.
– How retailers should think about their own last-mile and return network designs
– And, most importantly, Laurie’s anecdotes from 29 years on the job about why speed and convenience still trump all
Chris, Anne, and Laurie discuss all this and more, and it is a conversation that is in-depth, fun, and one guaranteed to fill your last-mile knowledge cup to the brim!
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This podcast uses the following third-party services for analysis:
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To understand the future of commerce and words like the “metaverse,” it is important to place things in the proper context.
So Omni Talk is pleased to announce that Meta’s VP of its Commerce Business, Emma Rodgers, joins Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to give her firsthand perspective on how she sees the future of retail shaping up.
Collectively the three of them go deep on:
– Why “portability” and “dimensionality” are key terms in understanding the future
– What “discovery commerce” is and how it will evolve
– How Meta envisions helping creators to succeed
– Why livestream shopping has such an important place in the overall conversation
– And also where the metaverse sits against this entire backdrop
Chris, Anne, and Emma discuss all this and more, and it is a conversation sure to challenge convention, shift your context, and hopefully leave you inspired about where the future of omnichannel retailing is headed.
After all, the metaverse is just another channel under the overall “omnichannel” umbrella.
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This podcast uses the following third-party services for analysis:
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In the latest Women's Retail Collective Podcast Anne Mezzenga sits down with Meijer's Group Vice President, Marketing & Customer Strategy: Retail Media, E-Comm, Own Brand, Data Insights at Meijer Amanda Mcvay
You read that title right. Amanda wears a lot of hats and in fact, after 10 years at the company, Meijer created this job just for her. Amanda has diverse experience in everything customer-centric; from buying to product development to gathering consumer insights that have resulted in some of Meijer's most successful marketing initiatives.
Amanda shares how she's using her position at Meijer to further develop their storied history of being more than a dependable general merchandise retailer, but a long-standing pillar of the community, and how she plans to use that to keep them defensible against Amazon.
Amanda shares her advice for other women working in the retail industry and you'll want to stay until the end to hear who headlines her very own concert.
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This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
A&M's Jonathan Sharp gets hit with tough questions from Omni Talk Retail, as he shares the most important insights from the A&M Consumer & Retail Group's latest installment of their ongoing Consumer Sentiment Survey in just five minutes!
To read the full survey, head here: https://alvarezandmarsal-crg.com/insi...
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This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Instacart dropped a big bomb recently, devaluing the company while, at the same time, announcing a new “platform” approach to their strategy going forward, and to say Anne and Chris are skeptical of the move, as many of you know, is an understatement.
So we are pleased to bring you our latest in depth discussion with 1010data's Chief Product Officer Jonah Ellin about his company's just released comprehensive report surrounding Instacart.
In this podcast interview, Chris, Anne, and Jonah discuss:
- Instacart’s online market share and growth.
- Which retailers make up the lion’s share of Instacart’s revenue.
- What has been happening to Instacart's basket size and transaction counts over the past two years.
- And, perhaps most importantly, which products the end consumer is using Instacart for the most.
Give this podcast a listen and you are sure to come away with more questions than answers when it comes to the risks Instacart could face in the years ahead.
To read the report for yourself, head here: https://10da.co/36Cqt3e
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*Sponsored Content*
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
In this week’s Fast Five video, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris and Anne discuss:
- Target accepting food stamps online
- Farfetch’s investment in Neiman Marcus
- JOOR and something called “Automated Attribution”
- Kroger giving the restaurant supply business a go down in Texas
- And closed with a hot debate over Alexa giving advanced notification on deals
There’s all that, plus Lizzo karaoke, how to screw up a burrito, and why we could never bring ourselves to call ourselves, the “Omnichannel Oracles.”
To learn more about Microsoft, visit: www.microsoft.com/en-us/industry/r…cloud-for-retail
To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal-crg.com/
To learn more about Takeoff, visit: www.takeoff.com/
To learn more about Sezzle, visit: www.sezzle.com/
Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/
Music by hooksounds.com
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
In this week’s Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris and Anne discuss:
- Using BNPL at the gas station
- Instacart’s downright laughable new strategic positioning
- Red Wing Shoes smartly getting ahead of the fit tech curve
- Adidas giving Nike a lesson in long-tail marketplace influencer commerce
- And close with a “good on ya” to Kath McLay at Sam’s Club for suing BJ’s and protecting the hell out of her scan-and-go turf
There’s all that, plus pre-pubescent childhood video game memories, P-Funks, and the vagaries of feed bagging Skittles.
To learn more about Microsoft, visit: www.microsoft.com/en-us/industry/r…cloud-for-retail
To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal-crg.com/
To learn more about Takeoff, visit: www.takeoff.com/
To learn more about Sezzle, visit: www.sezzle.com/
Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/
Music by hooksounds.com
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
In this special Shoptalk edition of the Omni Talk Spotlight Series brought to you through the support of Meta, Anne Mezzenga sits down with DoorDash VP of Global Partnerships to dive deep into the DoorDash headlines the retail world has been buzzing about for the past year including:
- The future of DashMart
- Express Grocery Delivery with Albertsons Co.
- DoorDash Returns Pickup
- And an exciting, first-of-its-kind partnership for the delivery provider and a popular East Coast merchant.
Anne and Shanna also discuss what merchants and customers can expect from DoorDash in the coming year and how DoorDash plans to continue to grow the business. You do not want to miss this pod from one of the fastest-moving and most innovative companies in the retail industry.
For more information on DoorDash head to https://get.doordash.com/en-us
For more information on our sponsor Meta head to: https://about.facebook.com/
Music by hooksounds.com
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Lululemon dropped its new shoe line last week, and none of that would have been possible without the help and support of Volumental's proprietary fit data, gleaned from millions upon millions of scans of people's feet.
So Omni Talk is pleased to announce that one of the pioneers of fit technology in the shoe industry, Volumental's Chief Marketing Officer Brent Hollowell, joins Chris Walton and Anne Mezzenga for this special Shoptalk Edition of their ongoing Spotlight Series brought to you in partnership with Meta.
Collectively the three of them discuss:
– Why our feet are about so much more than just lengths and widths
- How technology, when used correctly, can complement the in-store shoe try on process
- And how better fit technology deployed across the industry can improve online conversion and solve one of retail's biggest problems, i.e. online returns
It is a conversation designed to fit perfectly around Shoptalk this week (pun very much intended!)
Music by hooksounds.com
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Food waste, and particularly waste from fresh meats and vegetables, is a continued drag on grocers' bottom lines.
So Omni Talk is pleased to announce that Afresh CEO Matt Schwartz joins Chris Walton and Anne Mezzenga for a special Shoptalk Edition of the their ongoing Spotlight Series brought to you in partnership with Meta to share how his company plans to help grocers solve this problem.
Collectively the three of them discuss:
– All the factors that can contribute to better demand forecasting at a localized level
- How systematized processes can take the subjectivity out of ordering and arm store employees with even more knowledge and autonomy to their jobs better
- And why solving grocery waste goes far beyond just having the best AI algorithms
It is a conversation tailor made for a week when all of retail gathers in Vegas, for it checks all the boxes -- profit, tech, and most importantly, sustainability!
Music by hooksounds.com
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
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