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    Business

    Nudge

    Nudge is the UK’s #1 marketing podcast, breaking down the hidden psychology behind what we do and why we do it. No BS, just smart, science-backed insights that actually work.

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    Copyright: © Phill Agnew

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    Latest Episodes:
    Why most bestselling business books are BS Feb 03, 2025
    Show notes

    Business books are everywhere, offering seemingly simple solutions to complex problems—but are they truly helpful? In this episode, Alex Edmans explores the biases that make us fall for oversimplified advice and why many popular business books fail to deliver.


    You’ll learn:


    How black-and-white thinking fuels the success of books like Dr. Atkins’ Diet Revolution and Start With Why.


    Why confirmation bias leads us to believe unproven claims (feat. Simon Sinek’s “Why” theory).


    The dangers of ignoring nuance, such as in Angela Duckworth’s Grit and Malcolm Gladwell’s 10,000-hour rule.


    Real-world examples of flawed reasoning, from the London Marathon tragedy to corporate missteps.


    How to critically evaluate the advice offered in bestsellers and avoid falling for universal “truths.”



    ----


    Download the Reading List: https://nudge.kit.com/readinglist


    Sign up to my newsletter: https://www.nudgepodcast.com/mailing-list


    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew-22213187/


    Watch Nudge on YouTube: https://www.youtube.com/@nudgepodcast/


    Alex’s book May Contain Lies: https://maycontainlies.com/


    ----


    Sources:


    Edmans, A. (2024). May contain lies: How stories, statistics, and studies exploit our biases—and what we can do about it. University of California Press.


    Atkins, R. C. (1972). Dr. Atkins' diet revolution: The high calorie way to stay thin forever. New York: Bantam Books.


    Seidelmann, Sara B. et al. (2018): ‘Dietary carbohydrate intake and mortality: a prospective cohort study and meta-analysis’, Lancet Public Health 3, E419–E428


    DeLosh, Edward L., Jerome R. Busemeyer and Mark A. McDaniel (1997): ‘Extrapolation: the sine qua non for abstraction in function learning’, Journal of Experimental Psychology: Learning, Memory, and Cognition 23, 968–86.


    Fisher, Matthew and Frank Kiel (2018): ‘The binary bias: a systematic distortion in the integration of information’. Psychological Science 29, 1846–58


    Sinek, S. (2009). Start with why: How great leaders inspire everyone to take action. Portfolio.


    Gladwell, M. (2008). Outliers: The story of success. Little, Brown and Company.


    Duckworth, A. (2016). Grit: The power of passion and perseverance. Scribner.


    Can 10,000 hours of practice make you great? Jan 27, 2025
    Show notes

    I explore the truth behind the famous 10,000-hour rule, popularized by Malcolm Gladwell. Today, Prof Alex Edmans uncovers why the rule persists despite its flaws and dives into the psychological biases that make misinformation so believable.


    You’ll learn:


    Why the 10,000-hour rule isn’t as universal as it seems (feat. insights from Alex Edmans).


    How confirmation bias shapes beliefs—from the Atkins diet to Deepwater Horizon.


    The dangers of narrative fallacy in explaining success (feat. 1975 Barry Staw study).


    Real-world examples of misinformation, from Belle Gibson’s cancer cure claims to Volkswagen’s diesel scandal.


    A simple mental trick to fight confirmation bias and save yourself from misleading ideas.


    ----


    Download the Reading List: https://nudge.kit.com/readinglist


    Sign up to my newsletter: https://www.nudgepodcast.com/mailing-list


    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew-22213187/


    Watch Nudge on YouTube: https://www.youtube.com/@nudgepodcast/


    Alex’s book May Contain Lies: https://maycontainlies.com/


    ----


    Sources:


    Gladwell, M. (2008). Outliers: The story of success. Little, Brown, and Company.


    Edmans, A. (2024). May contain lies: How stories, statistics, and studies exploit our biases—and what we can do about it. University of California Press.


    Kaplan, Jonas T., Sarah I. Gimbel and Sam Harris (2016): ‘Neural correlates of maintaining one’s political beliefs in the face of counterevidence’, Scientific Reports 6, 39589.


    Wong, Nathan Colin (2015): ‘The 10,000-hour rule’, Canadian Urological Journal 9, 299.


    Staw, Barry M. (1975): ‘Attribution of the “causes” of performance: a general alternative interpretation of cross-sectional research on organizations’, Organizational Behavior and Human Performance 13, 414–32.


    What sets top negotiators apart? Jan 24, 2025
    Show notes

    Neil Rackham’s groundbreaking research uncovered what separates skilled negotiators from the average. Drawing insights from real-world negotiation sessions involving union disputes, management decisions, and high-stakes contracts, this episode unpacks the actual behaviour of skilled negotiations.


    You’ll learn:


    The specific ways skilled negotiators prepare differently from average negotiators (feat. 48 skilled negotiators).


    Why immediate counterproposals can ruin a negotiation (feat. insight from 102 negotiations).


    The critical role of long-term thinking in effective negotiations.


    Key behaviours that skilled negotiators use to foster collaboration and transparency.


    Practical tips you can use.


    ----


    Sign up to my newsletter: https://www.nudgepodcast.com/mailing-list


    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew-22213187/


    Watch Nudge on YouTube: https://www.youtube.com/@nudgepodcast/


    ----


    Sources:


    Rackham, N. (2003). The behavior of successful negotiators. McGraw Hill/Irwin, New York.


    Reb, J., Luan, S., & Gigerenzer, G. (2024). Smart management: Why successful leaders must embrace simple strategies in an increasingly uncertain and complex world. MIT Press. https://mitpress.mit.edu/9780262548014/smart-management/


    Can you see the invisible gorilla? Jan 20, 2025
    Show notes

    75% of us expect to spot the unexpected. But we’re wrong. Today on Nudge, Dan Simons shares his results from perhaps the world’s best-known psychology experiment: the Invisible Gorilla. Listen, and you’ll take part in our own audio version of his experiment, and I'll dig into research papers to learn how Dan’s findings apply to marketing.


    Dan’s book Invisible Gorilla: https://www.theinvisiblegorilla.com/


    Dan’s book Nobody’s Fool: https://dansimons.com/NobodysFool.html


    Outdoor Advertising Recall study: https://tinyurl.com/5e8s5nwv


    Subscribe to the (free) Nudge Newsletter: https://nudge.ck.page/profile


    Francesca Gino Scandal: What Really Happened Jan 17, 2025
    Show notes

    The Francesca Gino scandal shook the academic world, exposing fraudulent research practices at one of the world’s most prestigious institutions, Harvard Business School. This episode unpacks the details of the case, from the initial discoveries to the implications for science.


    You’ll learn:


    How a PhD student uncovered data manipulation in a high-profile study (feat. Zoe Xani’s investigation).


    The critical role of whistleblowers in exposing fraud (feat. Data Colada’s analysis).


    Key findings from Harvard’s 1,300-page report on research misconduct.


    Which studies were faked and what they claimed to find.


    How self-correcting mechanisms can strengthen trust despite scandals.


    ----


    Sign up to my newsletter: https://www.nudgepodcast.com/mailing-list


    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew-22213187/


    Watch Nudge on YouTube: https://www.youtube.com/@nudgepodcast/


    ----


    Sources:


    Data Colada. (2023). [109] Data falsificada (Part 1): “Clusterfake”. https://datacolada.org/109


    Data Colada. (2023). Data falsificada (Part 1): Evidence that Francesca Gino fabricated data. Data Colada. Retrieved from https://datacolada.org/110


    Data Colada. (2023). Data falsificada (Part 3): The cheaters are out of order. Data Colada. Retrieved from https://datacolada.org/111


    Data Colada. (2023). Data falsificada (Part 4): Forgetting the words. Data Colada. Retrieved from https://datacolada.org/112


    Data Colada. (2024). [116] Our (first?) day in court. https://datacolada.org/116


    Data Colada. (2024). [118] Harvard’s Gino Report Reveals How A Dataset Was Altered, Data Colada. https://datacolada.org/118


    Dalton, R. (2023, October 18). Embattled Harvard honesty professor accused of plagiarism. Science. Retrieved January 6, 2025, from https://www.science.org/content/article/embattled-harvard-honesty-professor-accused-plagiarism


    Dubner, S. J. (2024). Why is there so much fraud in academia? (Update) [Audio podcast episode]. In Freakonomics Radio. Freakonomics, LLC. https://freakonomics.com/podcast/why-is-there-so-much-fraud-in-academia-update/


    Dubner, S. J. (2025). Can academic fraud be stopped? (Update) [Audio podcast episode]. In Freakonomics

    Radio. Freakonomics, LLC. https://freakonomics.com/podcast/can-academic-fraud-be-stopped-update/


    Gino, F., Kouchaki, M., & Galinsky, A. D. (2015). The moral virtue of authenticity: How inauthenticity produces feelings of immorality and impurity. Psychological Science, 26(7), 983–996. https://doi.org/10.1177/0956797615575277


    Gino, F., & Wiltermuth, S. S. (2014). Evil genius? How dishonesty can lead to greater creativity. Psychological Science, 25(4), 973–981. https://doi.org/10.1177/0956797614520714


    Gino, F., Kouchaki, M., & Casciaro, T. (2020). Why connect? Moral consequences of networking with a promotion or prevention focus. Journal of Personality and Social Psychology,

    https://psycnet.apa.org/doiLanding?doi=10.1037%2Fpspa0000226


    Harari, Y. N. (2024). Nexus: A brief history of information networks from the Stone Age to AI. Fern Press.


    Judo, P. (2024). It’s over – Gino vs Harvard fake data scandal [Video]. YouTube. https://youtu.be/Q9tgyVPytBk


    Konnikova, M. (2023). They studied dishonesty. Was their work a lie? The New Yorker. https://www.newyorker.com/magazine/2023/10/09/they-studied-dishonesty-was-their-work-a-lie


    Lewis-Karus. (2024). How a scientific dispute spiraled into a defamation lawsuit. The New Yorker. https://www.newyorker.com/news/news-desk/how-a-scientific-dispute-spiralled-into-a-defamation-lawsuit


    Shu, L. L., Mazar, N., Gino, F., Ariely, D., & Bazerman, M. H. (2012). Signing at the beginning makes ethics salient and decreases dishonest self-reports in comparison to signing at the end. Proceedings of the National Academy of Sciences, 109(38), 15197–15200. https://doi.org/10.1073/pnas.1209746109


    Can I fool veteran marketers with my AI fakery? Jan 13, 2025
    Show notes

    I put AI to the test at one of the world’s largest marketing conferences, Inbound 2024. This episode dives into the surprising results of my experiment and what they mean for the future of marketing.


    You’ll learn:


    Why AI-generated content is seen as error-free (feat. 2022 study by Henestrosa et al.).


    How AI compares to humans in persuading consumers (feat. 2023 meta-analysis).


    Why strong positioning, like Wistia’s, is key to beating AI at its own game.


    The marketing tasks most at risk of being taken over by AI (feat. 2024 survey).


    A senior marketer’s take on whether AI could ever replace humans (feat. Richard Truncale).


    ----


    Sign up to my newsletter: https://www.nudgepodcast.com/mailing-list


    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew-22213187/


    Watch Nudge on YouTube: https://www.youtube.com/@nudgepodcast/


    ----


    Sources:


    Henestrosa, A. L., Greving, H., & Kimmerle, J. (2022). Automated journalism: The effects of AI authorship and evaluative information on the perception of a science journalism article. Computers in Human Behavior, 138, 107445. https://doi.org/10.1016/j.chb.2022.107445


    Huang, G., & Wang, S. (2023). Is artificial intelligence more persuasive than humans? A meta-analysis. Journal of Communication, 73(6), 552–562. https://doi.org/10.1093/joc/jqad024


    Kasumovic, D. (2024). Artificial intelligence (AI) marketing benchmark report: 2024. Influencer Marketing Hub. https://influencermarketinghub.com/ai-marketing-benchmark-report/


    Shotton, R. (2023). The illusion of choice: 16 ½ psychological biases that influence what we buy. Harriman House.


    Chan, W. T. Y., & Leung, C. H. (2018). An empirical study on reverse psychology applied in advertising messages. Asian Journal of Empirical Research, 8(9), 321–329. https://doi.org/10.18488/journal.1007/2018.8.9/1007.9.321.329


    The experiment every marketer should know Jan 10, 2025
    Show notes

    From curing scurvy to shaping billion-dollar business strategies, this is the story of the most important experiment in science and its profound impact on our world.


    ----


    Sign up to my newsletter: https://www.nudgepodcast.com/mailing-list


    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew-22213187/


    Watch Nudge on YouTube: https://www.youtube.com/@nudgepodcast/


    ----


    Inspired by the insights and storytelling of May Contain Lies How Stories, Statistics, and Studies Exploit Our Biases – And What We Can Do About It, authored by Alex Edmans.



    The best of Nudge in 2024 Jan 06, 2025
    Show notes

    I spoke to the leading behavioural science authors, researchers and practitioners in 2024. Here are their top lessons. It features insights from Tali Sharot, Todd Rodgers, Rory Sutherland, Prof. Sarah Moore, and Chris Voss. Plus, some big news for 2025.


    You’ll learn:


    Why our happiness fades, no matter how good life gets (feat. Tali Sharot).


    How shorter emails can drastically improve response rates (feat. Todd Rogers).


    Why our behaviours often shape our attitudes—rather than the other way around (feat. Rory Sutherland).


    The surprising persuasive power of swear words in reviews and advertising (feat. Sarah Moore).


    A hostage negotiator’s secret for winning arguments (feat. Chris Voss).


    ----


    Sign up to my newsletter: https://www.nudgepodcast.com/mailing-list


    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew-22213187/


    Watch Nudge on YouTube: https://www.youtube.com/@nudgepodcast/


    ----


    Sources:


    Epstein, Leonard H., Katelyn A. Carr, Meghan D. Cavanaugh, Rocco A. Paluch, and Mark E. Bouton (2011): “Long-term habituation to food in obese and nonobese women,” American Journal of Clinical Nutrition, 94(2), 371–376.


    Adams, Gabrielle S., Benjamin A. Converse, Andrew H. Hales, and Leidy E. Klotz (2021): “People systematically overlook subtractive changes,” Nature, 592, 258–261.


    Rogers, Todd, and Jessica Lasky-Fink (2020): “Write shorter messages,” Harvard Kennedy School.


    Boomerang (2016): “7 Tips for Getting More Responses to Your Emails—Backed by Data,” Boomerang Blog.


    Rosset, Evelyn (2008): “It's No Accident: Our Bias for Intentional Explanations,” Psychological Science, 19(6), 566–572.


    Lafreniere, Katherine C., Sarah G. Moore, and Robert J. Fisher (2022): “The Power of Profanity: The Meaning and Impact of Swear Words in Word of Mouth,” SAGE Open.


    Westerholm, Jim (2017): “Damn good coffee: Swear words and advertising,” Mälardalen University.


    van Kleef, Gerben A., Carsten K. W. De Dreu, and Antony S. R. Manstead (2004): “The Interpersonal Effects of Anger and Happiness in Negotiations,” Journal of Personality and Social Psychology, Vol. 86, No. 1, pp. 57–76.


    This episode contains swear words.




    Every trick Steve Jobs used to persuade in 68 minutes Dec 30, 2024
    Show notes

    I’ve scoured his 38-year career and documented every persuasion tactic he’s used. Here’s how Steve Jobs became the most successful CEO of all time.


    Sign up to the (free) Nudge Newsletter: https://nudge.ck.page/profile


    Subscribe to Nudge on YouTube: https://www.youtube.com/@nudgepodcast


    I changed one sentence and got 20% more views Dec 23, 2024
    Show notes

    I tested a fairly unknown persuasion principle on 96 loyal Nudge listeners. It made my message 20% more effective. To hear how and why, listen to the latest episode of Nudge with the fantastic Bas Wouters, best-selling author and CEO of the Cialdini Influence.


    Bas’s book Online Influence: https://www.onlineinfluence.com/book-online-influence/


    Cialdini’s latest edition of Influence: https://tinyurl.com/2sdz9524


    Join the Nudgers: https://forms.gle/wyKZB9SrHKnFks7G6


    Subscribe to the (free) Nudge Newsletter: https://nudge.ck.page/profile


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