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740: Cashless Tipping Key to Colleague Engagement Feb 28, 2023

Show notes

Cashless payments and contactless tipping options are the way of the future. Joining us today is Robert Petteruti, Co-Founder of eTip, and Jakub Petri, Sr. Director of Global Visa Direct Development, to discuss what we can expect for the future of cashless tipping solutions and the positive impact it has on the hospitality industry.

eTip, a robust and customizable digital tipping solution, recently announced its collaboration with Visa, the world leader in digital payments. Through their work together, eTip and Visa are helping hospitality and service industry clients accelerate the adoption of digital tipping. For more information, please visit etip.io/visa.

FNA 88: Too Much Self Congratulations! Feb 24, 2023

Show notes

Glenn, Craig and Producer Dave have no official guests, so we'll bring on some of our listeners to have a few laughs.

739: ChatGPT's influence on Hospitality Feb 23, 2023

Show notes

Alan Young joins the show to talk about how ChatGPT is impacting the hospitality industry and what the future influence it holds. In what ways will this tech, and eventually others like it, help the industry and in what ways can it hurt it?

738: Achieving Excellence in the Air Force Feb 23, 2023

Show notes

What does it take to get to the top of the Air Force? Resiliency, leadership, self-discipline, fitness, amongst other traits. Chief Master Sergeant Joseph Bogdan joins the show to talk about how he has developed all these to achieve his rank and how he helps grow them in others.

737: Omni's Big Luxury Move Feb 21, 2023

Show notes

Chairman of Omni Hotels & Resorts Peter Strebel discusses how design creates an atmosphere that translates into the guest experience, the expansion of the brand and how its hotels are moving from the upper upscale sector into the luxury segment. Plus, how people have rediscovered golf!

FNA 87: Friday Night Audit vs. The PM Shift Feb 18, 2023

Show notes

In an epic battle for comedy domination, the Boys of the PM Shift -- Kyle Allison, Greg Fregoso and Tom Groebe -- take on Craig, Producer Dave and myself as we drink CBD based cocktails.

736: Great Outdoors next BIG Hospitality Opportunity Feb 16, 2023

Show notes

Glamping, RV Parks, Treehouse Hotels, Airstreams and more is the next big opportunity zone for developers. Horwath HTL's Todd Wynne-Parry reveals shares the why and hows as we explore how this segment is working and where it's headed.

Hotel Sale-Leaseback Supercharges Hotelier Expansion Strategy Feb 16, 2023

Show notes

Alexandre Rizk, CEO of Pro Hospitality Group, is using a sale-leaseback strategy by partnering with ZEL Capital Partners to expand his hotel portfolio. Learn what this strategy is and how to leverage to expand your hotel business.

visit: https://zelcapitalpartners.com/

735: Attracting the Next Gen Hospitality Superstar Feb 15, 2023

Show notes

Peter Ricci is the Clinical Associate Professor and Director, Hospitality & Tourism Management Program at FAU. He shares the reality of attracting new students to hospitality and what to do once we find them.

734: JW Marriott's Brand Leader! Feb 14, 2023

Show notes

The JW Marriott brand has the expectation of living up to the name of the Marriott International founder. We talk to Bruce Rohr, VP & Global Brand Leader of JW Marriott, about what goes into running a brand that has the ultimate expectations.

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