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    Business

    No Vacancy Live!

    No Vacancy is home to the hospitality industry’s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.

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    Copyright: Β© copyright Rouse Media 2019

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    Latest Episodes:
    RainesCo's Big Moves: Growing, Innovating & Building New Deals | Hunter Hotel Conference Mar 25, 2025
    Show notes

    While at the Hunter Hotel Investment Conference I spoke with Grey Raines and Kerry V. Ranson from Raines Company. They discuss how they've managed to scale their company, integrate new technologies, and keep momentum going while staying true to their values. βœ… Key Highlights: πŸ“ˆ Added 23 new hotels in 2024, including ground-up developments and third-party management. πŸ’‘ Leveraging technology and accounting system alignment to maximize efficiency. 🏨 Innovative deal structures using historic adaptive reuse, tax abatements, and forgivable loans. πŸ”₯ Exciting openings ahead, including three new properties and expanding the investor base. πŸ˜… Balancing high growth while avoiding burnoutβ€”plus some self-deprecating humor on the grind! 🎯 Why Watch: Get inspired by how RainesCo keeps expanding without compromising quality. Plus, enjoy the humor and honest insights about the challenges of hotel growth. πŸ’™ Special Thanks to Our Advertiser: A big shoutout to Actablβ€” actabl gives you the power to profit! Check them out at actabl.com. πŸ‘ Don't forget to like, share, and subscribe for more behind-the-scenes insights from the Hunter Conference!


    Navigating the Year of Hospitality Whiplash Mar 24, 2025
    Show notes

    πŸ“š While at the Hunter Hotel Investment Conference I chatted with Todd Felsen Felson, President & CEO at OTH Hotels Resorts, an expert hotelier and management company leader, about the wild ride the hotel industry is on in 2025. From fluctuating group demand to unpredictable business travel, this conversation dives deep into strategies for staying ahead. πŸ”₯ Key Takeaways: πŸ“‰ Volatility in the Market: Why 2025 feels like the "year of whiplash" and how to stay agile. 🎯 Strategic Revenue Management: The importance of real-time data and making split-second decisions. πŸ’‘ Tech That Enhances Guest Experience: Leveraging technology to improve efficiency while maintaining a people-first culture. 🏨 Evolving Guest Preferences: How younger travelers prefer contactless, seamless interactions. πŸ•°οΈ Productivity and Scheduling: Using tech to optimize labor costs and enhance guest satisfaction. πŸ€– Tech Meets Hospitality: Todd highlights the delicate balance between using technology to reduce operational friction and ensuring the guest still feels a human connection. Learn how automation can free up staff to focus on meaningful interactions and make your operations more profitable. πŸ‘‰ Don't miss this insightful conversation packed with actionable strategies to navigate uncertainty and keep your business thriving. πŸŽ₯ Watch Now and Stay Ahead in Hospitality! πŸ’‘ Shoutout to Our Sponsor: Special thanks to Otelier β€” the software behind every great host. Check them out at Otelier.io to learn more about how they're transforming hospitality.


    Why Dual-Branded Hotels Are Changing the Game: Insights from Hilton Leaders Mar 21, 2025
    Show notes

    While at the Hunter Hotel Investment Conference I chatted with Rick Colling, Global Brand Leader Homewood Suites by Hilton and Kevin Morgan, Global Brand Head - Tempo by Hilton with Hilton, to discuss the explosive growth and benefits of dual-branded hotels. Learn how pairing brands like Homewood Suites and Tempo by Hilton creates incredible value for owners and unforgettable experiences for guests. πŸ” Key Highlights: Booming Growth: 20% of Homewood Suites' pipeline is now dual-branded, with 11 active Homewood/Tempo deals. Elevated Guest Experiences: Cross-brand amenities like fitness centers and coffee from Bluestone Lane create a seamless experience. Faster Brand Ramp-Up: New brands like Tempo gain traction quicker by leveraging established names like Homewood. Smart Design Innovations: Learn how Hilton reduced square footage by 12,000 ftΒ², optimizing space while maintaining guest satisfaction. The Art & Science of Hospitality: Balancing data-driven design with real-world guest feedback to refine future prototypes. Success in Raleigh: Explore the success of the dual-branded Tempo and Homewood property in Raleigh, NC, and what's driving its exceptional performance. 🏨 Why It Matters: Dual-branded properties are no longer a trendβ€”they're a proven strategy that benefits owners, guests, and brands alike. πŸ™Œ Special Thanks to Our Sponsor: Actabl Gives you the power to profit. Learn more at Actabl.com πŸ”— Listen Now: βœ… Like, Share, and Subscribe to stay updated with the latest in hotel innovation and investment.


    Scaling Smart: How Naples Hotel Group Leverages Tech & Strategy to Grow Rapidly Mar 20, 2025
    Show notes

    I'm with Ryan Rivett, CEO of My Place Hotels of America, at the Hunter Hotel Investment Conference! We discuss how My Place is carving out a unique space by focusing on smaller markets and building strong relationships with franchisees and communities. πŸ”‘ Highlights You Won't Want to Miss: 🎯 Loyalty Driven by Listening: Discover how My Place leverages guest feedback to refine and grow their loyalty program. πŸ›οΈ What Guests Love Most: A focus on quality, clean rooms, and comfortable stays keeps guests coming back. 🌍 Strategic Growth in Secondary Markets: Why My Place thrives where others miss opportunities. 🀝 Building Relationships, Not Just Selling: The secret behind My Place's success is connecting with communities and business owners. πŸ“ˆ Looking Ahead to 2025: Expect 15% growth in footprint with exciting developments on the horizon. πŸ’‘ Bonus Insight: Ryan and Glenn share their thoughts on staying motivated even when the industry faces uncertaintyβ€”and yes, expect some top-tier dad jokes from Glenn! πŸ‘‰ Subscribe, Like, and Share for more engaging hospitality industry insights and behind-the-scenes content! Actabl gives you the power to profit. Check out Actabl at Actabl.com

    hashtag#MyPlaceHotels hashtag#HotelDevelopment hashtag#HospitalityLeadership hashtag#HunterConference hashtag#HotelGrowth hashtag#FranchiseSuccess hashtag#HospitalityInsights hashtag#Actabl hashtag#GlennHaussman hashtag#LoyaltyPrograms


    Why My Place Hotels is Thriving in Secondary Markets Mar 20, 2025
    Show notes

    Hotel Equities CEO Rahinsky on Unlocking Hotel Growth: Tech, Talent & Industry Trends Mar 18, 2025
    Show notes

    Today I'm at the Hunter Hotel Investment Conference where I cornered Brad Rahinsky, President and CEO of Hotel Equities, to discuss challenges facing hotel developers, owners, and operators. Don't miss this one!!! πŸ” Key Highlights: State of the Industry: Why 2024 feels like "Groundhog Day" with a push for stability. Development Insights: Capital loosening up, sidelined money ready to flow, and new projects on the horizon. Tech's Role in Profitability: How smart hoteliers are leveraging technology to reduce costs and maintain profitability. Wage Pressures & Talent Retention: Why paying people fairly is no longer optionalβ€”and how technology helps balance the P&L. Humanity in Hospitality: Glenn's mantra for 2025 β€” reminding us that people serving people is the heart of hospitality. Talent Has Won: Brad shares why the "war on talent" is over, and how businesses must adapt to keep their best people. πŸ’‘ What's Next? Brad predicts a positive outlook for the year ahead, with real changes expected by NYU (June) and Lodging Conference (October). Don't miss his bold predictions and actionable insights! πŸ‘‰ Like, Subscribe, and Share to stay ahead of the curve in hospitality innovation! Text hotel to 66866 for our newsletter. Thanks to Otelier for supporting this video. Visit them at otelier.io


    Mastering Hotel Leadership: The Art of Remote Team Management Mar 18, 2025
    Show notes

    What does it take to orchestrate a hotel like a maestro leading an orchestraβ€”especially when your team is spread across the country? In this insightful conversation I had during Remington Hospitality's THRIVE conference with Guy Bittner, Msc., Area General Manager Senna House Hotel Scottsdale, Curio Collection by Hilton, we dive deep into the challenges and strategies of modern hotel leadership. πŸ”Ή Key Takeaways: 🎼 The "Hotel Orchestra" Effect – Why managing a hotel is like conducting a symphony (even when your team is remote). πŸ“’ Communication is Everything – How to keep remote team members engaged, involved, and feeling like they're sitting right next to you. βš–οΈ Balancing Big Personalities – The secret to leading strong professionals without losing control. πŸ† Empowerment vs. Accountability – The fine line between trusting your team and verifying their success. πŸ“Š Young GMs Take Note! – The #1 skill every aspiring general manager needs to build confidence and credibility. 🏨 What Guests REALLY Want – The simple yet powerful formula to keep guests happy and coming back. πŸ’‘ Whether you're a seasoned hotelier or just stepping into leadership, this episode is packed with real-world insights, candid advice, and leadership gold you won't want to miss. Visit our friends at Actabl at Actabl.com

    πŸ”” Hit subscribe and join the conversation! hashtag#HotelLeadership hashtag#HospitalityIndustry hashtag#HotelManagement hashtag#RemoteTeams hashtag#HotelSuccess hashtag#GeneralManager hashtag#CustomerExperience hashtag#Leadership hashtag#NoVacancyPodcast


    Mastering Hotel Strategy: Insights from Hall of Fame GM Mar 16, 2025
    Show notes

    πŸš€ How do top hotel GMs stay ahead in a constantly shifting market? Sherri Cooper, CHA, Area General Manager with Remington Hospitality, shares real-world insights on navigating group declines, adapting to shifting business trends, and making the most of every revenue opportunity. πŸ”Ή Recorded live at Remington Hospitality's THRIVE Conference in Sugar Land, Texas! πŸ”Ή Key takeaways from this episode: Adapting to Market Shifts: How federal job cuts impact government per diem travel and what hoteliers can do about it. Revenue Strategy Unpacked: The art of balancing group, transient, and business travel to keep your hotel profitable. Pro Tips for Young GMs: The must-know strategies for understanding your market, leveraging AI tools, and trusting your gut. The Power of Learning: Why even after 38 years in the industry, Sherri still learns something new every day. 🎧 Don't miss this conversation packed with actionable strategies to help your hotel thrive! πŸ’‘ Special thanks to Actabl – The power to profit is just a click away: Actabl.com

    πŸ‘ Like, Comment & Subscribe for more hotel industry insights!


    πŸ”₯ The Secret to Sales Success: Attitude, Aptitude & Thinking Differently! πŸ”₯ Mar 16, 2025
    Show notes

    πŸš€ Want to know the secret sauce behind successful hotel sales teams? In this episode, we chat with Jamie Grittman, EVP of Sales at Remington Hospitality, about how investing in people, shaking up hiring strategies, and next-level training can transform a sales team from good to unstoppable! πŸ’‘ Key Takeaways: βœ… Hire for Attitude AND Aptitude – It's not just about personality; it's about the drive to learn and excel. βœ… Think Outside the Box – Work-from-home policies, sign-on bonuses, and industry crossovers bring fresh talent. βœ… Invest in Training – New sales training initiatives with Master Connections are shaping the next generation of sales pros. βœ… Back to Basics – Shop calls and foundational training ensure sales teams are equipped for success. βœ… A Leadership Mindset – Jaime shares why she wants to hire people who want her jobβ€”because ambition fuels growth! πŸ‘€ Are you ready to rethink how you build a winning sales team? Hit play NOW and join us in this engaging conversation! 🎧 πŸ’¬ Comment below: What's the best hiring advice you've ever received? πŸ”— Shoutout to our sponsor, Actabl, they give you the power to profit. Learn more at Actabl.com


    Revolutionizing Hotel Staffing: Remington Hospitality's Game-Changing Approach Mar 13, 2025
    Show notes

    The hospitality industry is facing a staffing crisis, but Remington Hospitality has a bold strategy to turn the tide. I'm at Remington's annual Thrive Conference where I chatted with Rick Badgley, Chief Human Resources Officer, to discuss innovative solutions that are redefining how hotels attract and retain top talent. πŸ”Ή Key Takeaways: βœ… No-Cost Education for Employees – Remington offers free certifications, ESL courses, and career development, with over 150 participants in just two weeks since rolling out a new program. βœ… Reducing Turnover & Boosting Retention – A strategic focus on leadership training, internal promotions, and career pathing keeps employees engaged. βœ… Game-Changing Learning Management System – A mobile-friendly platform providing 24/7 access to professional development resources. βœ… Flexibility is Key – Meeting employees where they are with scheduling, benefits, and learning opportunities. βœ… Actionable Advice for Hotel Leaders – Practical tips on creating a workplace culture that retains top talent, even for small businesses.

    Don't miss out on this powerful discussion that could transform your hotel's workforce strategy. Hit LIKE, SUBSCRIBE, and SHARE if you're ready to build a stronger team! πŸ”— Sponsor Shoutout: Thanks to Actabl for supporting this episode! Check them out at actabl.com

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