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Reinvention, Risk, and Building Something New Jun 13, 2025

Show notes

On this episode of #NoVacancyNews, I reconnected with longtime industry powerhouse Juan Corvinos Solans during NYU IHIF, who just made a major career pivot—leaving Hilton after 16 years to take on a bold new leadership role as President of #CALA for Hotel Equities. So, what drives someone to walk away from the familiar and embrace the unknown?

We discuss:

*Why Juan stepped away from a steady brand career to lead something new

*How he's helping build a startup-style venture focused on all-inclusive and urban lifestyle hotels

*What it's like to switch from brand-side to operations-side leadership

*Why he's traveling more than ever—and how his wife found out about the move from a press release. Uh-oh

*The vision for combining U.S.-based operational expertise with local talent across Latin America

*Building a team of hospitality rock stars with a fresh perspective

Juan's passion for shaking up the status quo is contagious—and you'll want to hear what's next.

Special thanks to Actabl:

👉 Actabl gives you the power to profit. Visit them at Actabl.com.

Right Here, Right Now: Stonebridge's Bold New Era Jun 12, 2025

Show notes

Last week at the Stonebridge 's annual conference in hashtag#NewOrleans – where I hosted, moderated and delivered a keynote -- I spoke with EVP Operations Lee Palaschak for hashtag#NoVacancyNews about how the company is transforming. With a clear focus on culture, people, and purposeful partnerships, Stonebridge is entering a fresh chapter — or as Lee calls it, a "rebirth." 🔑 What we cover: *How Stonebridge is redefining itself from the ground up *The philosophy behind thoughtful growth — and why bigger isn't always better *Building real alignment with vendors, partners, and team members *Creating community during company events (yes, there were food trucks!) What it means to operate with clarity in an uncertain market #RightHereRightNow

Inside the Venetian: Reinventing Vegas Meetings and Filling 7,000 Rooms Every Day Jun 11, 2025

Show notes

Recorded recently in Las Vegas, I caught up with Tony Yousfi, CMP, Chief Sales Officer at the iconic The Venetian Resort Las Vegas, for an energizing hashtag#NoVacancyNews conversation about what it takes to keep 7,000 suites full, 2.2 million square feet of space active, and 10,000-person events running seamlessly—week after week. 📍 Here's what we covered: *How the Venetian transforms every four days for new guests and events *The billion-dollar renovation strategy—and why they're only doing it during hashtag#LasVegas' "quiet" 98% occupancy months *How Tony's team closes deals fast, even in a city running at near full capacity *What it really takes to lead and motivate the next generation of hospitality professionals *Why saying "yes" to failure can be the most effective teaching tool *Personal lessons on grit, growth, and taking your first-ever 15-day vacation at 50 💡 Whether you're a hospitality veteran or just hotel-curious, this one offers an inside look at what makes the Venetian tick. Special thanks to our advertiser: Actabl gives you the power to profit. Visit them at Actabl.com. hashtag#hospitalityleadership

The Hidden Cost-Cutter Hotels Overlook Every Day Jun 11, 2025

Show notes

Recorded on location in Ft. Worth, Texas, I chatted with Mark Kimber, Chief Revenue Officer at Fintech, spoke to hashtag#NoVacancyNews to uncover how this decades-old alcohol invoicing powerhouse is shaking things up in hospitality. If you manage hotel operations and are drowning in invoices, this conversation might just change the way you work. 🎙️ Here's what you'll hear in this episode: How hashtag#Fintech evolved from alcohol compliance to hospitality-wide invoice automation Why hoteliers are stuck with "garage sale" accounting outside of alcohol—and how to fix it How Fintech eliminates hours of manual entry by integrating with your ERP system (think Birchstreet, Coupa, and more) Real-time visibility into cash flow, invoice accuracy, and vendor compliance A proof-of-concept approach that lets you test the platform with just a few vendors ⏱️ Saving 5 minutes per invoice might not sound like much… until you multiply it across every vendor, every day. Fintech's model is about efficiency, visibility, and letting your team focus on guests—not back-office chaos. 🎧 Tune in now and hear why this isn't just another tech pitch—it's a serious opportunity to cut costs and streamline operations.

951: Uplifted Leadership – The Secret to Engaged Teams with Ryan Minton Jun 10, 2025

Show notes

🎙️ #NoVacancyNews' Glenn Haussman sits down with Ryan Minton, bestselling author of Uplifted: The Remarkable Power of Positive Leadership on Frontline Teams, to talk about the game-changing impact of positivity in leadership.

🔹 What you'll hear in this episode:

How positive leadership transforms frontline teams and creates a thriving workplace
Why employees don't tolerate bad bosses anymore (and what leaders must do to keep top talent)
The real ROI of uplifting leadership — how happier employees boost customer experience and the bottom line
The invisible balloon analogy: How every interaction either inflates or deflates your team's morale
A wild customer service fail Ryan experienced last week—why outdated policies ruin brand loyalty

💡 Plus, Ryan shares practical advice for leaders, including how to empower teams through trust and avoid common pitfalls that drive employee disengagement.

🎧 But the book here: https://www.amazon.com/Uplifted-Remarkable-Positive-Leadership-Frontline-ebook/dp/B0FC6T8H7F/ref=sr_1_1?crid=1T9SHR7Z15C7W&dib=eyJ2IjoiMSJ9.SiJFLLHuXfOjXPOsHcHefhs8nG8RPW1Sj3uiPxVs6u3GjHj071QN20LucGBJIEps.QEuFYL15ejc4Q6TOXKsDPAMwfk25_jEVE6ez1v7yyXg&dib_tag=se&keywords=of+Uplifted%3A+The+Remarkable+Power+of+Positive+Leadership+on+Frontline+Teams&qid=1749554909&sprefix=of+uplifted+the+remarkable+power+of+positive+leadership+on+frontline+teams%2Caps%2C131&sr=8-1

🔹 Special thanks to our sponsor: Actabl gives you the power to profit—visit Actabl.com

#novacancynews #leadershipsuccess

📍 Where to listen: Find Uplifted Leadership wherever you get your favorite podcasts!

FNA 178: This Episode Will Flohr You Jun 07, 2025

Show notes

Tim Flohr is an Associate Professor of Teaching at U of Memphis and the Co-founder & Managing Partner of HospitalityInternships.com

. Tonight he risks it all by joining Glenn, Craig, and Producers Dave and Suzanne for some 'innocent' drinks and laughs to kick off the weekend. Plus, Glenn is on location in New Orleans.

The Human Side of Hospitality: Stonebridge's CEO Smith on Tech, Talent & Transforming Hotel Culture Jun 07, 2025

Show notes

Why do some hotel companies thrive while others struggle with retention, innovation, and guest satisfaction? In this episode of hashtag#NoVacancyNews, we talk with Rob Smith, CEO & President of Stonebridge Companies, who's bringing humanity back to hospitality — without ignoring the power of technology. 🔑 Key Highlights: 👥 Why putting people first isn't just good ethics—it's smart business 🤖 How Stonebridge uses technology to enhance—not replace—human connection 💼 Rethinking workforce culture to increase retention and reduce burnout 📊 The power of real-time data to drive better decisions at every level 💡 What the next generation of hospitality leadership needs to know 🎯 How aligning purpose with profit creates a company guests and staff want to be part of Whether you lead a hotel team, invest in propertie s, or are just obsessed with where hospitality is headed, this episode is a must-listen. 🔗 Tune in now and hear how one of the industry's top CEOs is building a people-powered future. hashtag#HospitalityLeadership

NYU IHIF: From RevPAR to TRevPAR: Gauging What Really Drives Hotel Growth Jun 06, 2025

Show notes

Hospitality is shifting—and Joseph Bojanowski, President of PM Hotel Group, joined hashtag#NoVacancyNews during the NYU IHIF to gauge what's really happening in the hashtag#hotelindustry right now. ✔️ Tired of mixed signals from headlines? This episode brings clarity on: *Why focusing on actual trends over trending topics is essential for strategic planning *What PM Hotel Group is seeing with real-time travel demand and consumer behavior *How seasonality shifts and timing affected hotel comp sets in 2025 *Strong ADR growth trends despite softening fundamentals *Firsthand insights from the opening of Evo Tahoe City—where experience-driven travel is thriving *Why the hospitality economy might be untethered from the broader U.S. economy What it all means for investors, operators, and leaders looking to make their next big move 📈 It's a sharp, real-world look at how to lead in uncertain times.

NYU IHIF: Building an Extended Stay Future – With Concord's Mark Laport Jun 05, 2025

Show notes

What's really happening with new hotel construction in today's unpredictable climate? #NoVacancyNews sat down with Mark Laport, CEO of Concord Hospitality Enterprises, during NYU IHIF this week to discuss: • 🏗️ Why he's bullish on launching #StudioRes, Marriott International's new extended-stay brand • 💰 The financial balancing act—dealing with skyrocketing costs and persistent labor issues • 🌍 What makes Concord's approach different, and how they're betting smart on the future • 🤝 Why relationships—especially in tough times—make or break your ability to grow If you're in hospitality development or operations, this one is essential. Mark delivers thoughtful insight without fluff, and yes, he still refuses to call himself a "big shot." 🎧 Listen in for real-world strategies and forward-looking ideas.

NYU IHIF: Profit Starts at the Property - Peregrine CEO on Getting Back to Basics Jun 05, 2025

Show notes

Recorded this morning live at NYU IHIF, hashtag#NoVacancyNews sits down with Greg Kennealey, CEO of Peregrine Hospitality, to unpack the realities of operating, investing, and thriving in today's uncertain hotel landscape. 📌 Highlights from this episode: How Peregrine focuses on what they can control — guests and employees — to drive long-term profitability Why "no cash registers at the corporate office" is more than a saying—it's a strategy The truth about today's slow transaction market (and why that might be an advantage) What disciplined hashtag#HotelInvestment and acquisitions look like in a market with low new development Strategies for identifying underperforming hotels and transforming them into high-performing assets The surprising reason Greg isn't sleeping better heading into 2025 Special thanks to our sponsor Actabl – Actabl gives you the power to profit. 💻 Visit them at Actabl.com

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