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Business of Hotels #3: Reduce Hotel Expenses Now Feb 20, 2019

Show notes

Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss reducing costs to increase profits as the ability to raise rates slows. We look at payroll and productivity issues, OTA costs, customer acquisition costs and recognizing if you've inadvertently let your expenses soar.

Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com

Subscribe to the show via the No Vacancy News network: iTunes, Google Play, Stitcher

Hotel Tech #14: State of the Hotel Tech Stack Feb 19, 2019

Show notes

Jennifer Jones of J2 Hospitality Solutions joins Glenn and Estella to contemplate the current state of the hotel technology stack. How does your hotel stack up? Listen to find out!

No Vacancy #143: Everything You Know About the Hotel Business Will Soon be Wrong Feb 15, 2019

Show notes

Glenn speaks with Sean Worker, CEO, Bridgestreet Global Hospitality, about the rapidly changing hotel business and the opportunities that exist as we enter a bold new future.

First, Glenn speaks with Michael Schoonewagen, General Manager, Cabrits Resort & Spa Kempinski, Dominica. The property isn't opened yet., so we discuss what it's like for a GM to be a part of creating, staffing and opening a luxury resort on a sleepy Caribbean island.

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Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

Visit our sponsor: Red Roof, CLIC

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Hotel Tech #13: A Chat With Dhisco's Newly Appointed President, Chinmai Sharma Feb 05, 2019

Show notes

Chinmai Sharma, President, Dhisco, chats it up with Glenn and Estella on the rationale for the recent acquisition from RateGain, which is now basically the largest distribution specialist in the world, and how this increases the competitiveness of hotels around the world.

Business of Hotels #2: The ALIS Effect Feb 04, 2019

Show notes

Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss their observations during ALIS, the Americas Lodging Investment Summit, which was held last week in Los Angeles.

Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com

Subscribe to the show via the No Vacancy News network: iTunes, Google Play, Stitcher

No Vacancy 142: Celebrating 80 Years of Choice Hotels with Pat Pacious, its CEO Feb 03, 2019

Show notes

Glenn speaks with Pat Pacious, the CEO of Choice Hotels International. They discuss the brand's 80 year history from when it started as a non-profit with a hand full of Florida Hotels to the industry firsts they initiated. Plus, they examine the current state of the hotel business, and Choice's go-forward strategy,

First, Glenn speaks with Bruce Ford of Lodging Econometrics. They're wiped out from an exhausting ALIS event but put their big boy pants on for a great wrap up segment on their event observations.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

Visit our sponsors: Red Roof, CLIC

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Are You Missing Out on the $63 Billion African-American Travel Market? Plus, ALIS preview. Jan 26, 2019

Show notes

Glenn speaks with Laura Mandala, Managing Director of Mandala Research discuss a new study highlighting the impact African American travelers make to the US economy ($63 billion annually). Additionally, the study revealed concerns over racial profiling remain a key deciding factor on if, when and where African Americans travel.

First, Glenn speaks with Craig Sullivan, founder of CLIC, the California Lodging Investment Conference. They discuss all things ALIS related on the eve of the first major hotel financial conference of 2019.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

Visit our sponsors: Duetto, Red Roof, CLIC

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Hotel Tech Podcast #12: Taking Down Tech Silos in Hotels Jan 22, 2019

Show notes

Klaus Kohlmayr, Chief Evangelist, IDEAS, walks our co-hosts through the origins of tech silos, primarily disparate legacy systems, leading up to today's modern tech stack providing a great experience for the guest, from booking through stay.

CEO of OLS Hotels on Hawaii & Beyond; Plus, Digital Marketing Trends Jan 19, 2019

Show notes

Glenn speaks with Ben Rafter, the CEO of OLS Hotels & Resorts on the boutique hotel business, what guests really want, and how his background in the tech industry informs him to the future of the hotel business.

First, Glenn speaks with Jay Hubbs, SVP, eCommerce and Digital Marketing with Remington Hotels, and Holly Zoba, Owner of Influencer Sales Training, about the importance of digital marketing in the hotel business and share some of the big trends. They also discuss the upcoming HSMAI Digital Marketing Strategy Conference coming to NYC on January 23.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

Visit our sponsors: Duetto, Red Roof, CLIC

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Business of Hotels and The Sharing Economy Effect Jan 15, 2019

Show notes

Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss the effect of the rise of the sharing economy in the hospitality industry and what hoteliers need to think about regarding the changing nature of hospitality.

Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com

Subscribe to the show via the No Vacancy News network: iTunes, Google Play, Stitcher

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