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385: AAHOA CEO and Chairman on Path Forward with New Administration & DC Hotelier Jan 21, 2021

Show notes

Today is Inauguration Day and we talk to Cecil Staton Stanton and Biran Patel from AAHOA about what the new administration will mean for hospitality as COVID-19 continues to wreak havoc on the industry. plus, we hear from Mark Driscoll a DC based GM from the Hamilton Hotel Washington, D.C. on his experiences during the tumultuous two weeks leading to today.

384: Do Hotel School Degrees Still Matter? Jan 20, 2021

Show notes

We have a panel discussion, developed by George Mason University, to discuss the future of hospitality students and how they can view the uncertain climate. Glenn and Anthony are joined by Patricia Washington(CEO, Visit Alexandria), Maggie Pearson(Senior Conference Manager, Conference Managers), and Deanne Johnson-Anderson(VP of HR at Crestline) to talk about the future of the industry.

383: Hawaiian Hotel Hospitality Winning Back Guests Jan 19, 2021

Show notes

Mark Simon, Senior Director of Marketing for the Four Seasons Maui has spent decades living in Maui and working at the Four Seasons Resorts Maui at Wailea. Hawaii is open and guests are headed there now that all you need is a negative Covid test rather than a two week quarantine. Lots of updates on this incredible market.

382: How Travelzoo Speeds Up Hotel Recovery, but First a TRUE Hospitality Hero Jan 15, 2021

Show notes

Gabe Saglie is a senior editor at Travelzoo. he shares how hotels are finding new customers through the program as well as current travel consumer sentiment and what hoteliers can be doing to gain trust with potential customers. Plus, Hospitality Hero April Largent who was caught in the middle of the Christmas Day Nashville bombing. We hear her story of how she saved the day at the Moxy Nashville Downtown.

381: Travel Business Icon Jerry Inzerillo Returns! Jan 14, 2021

Show notes

Jerry Inzerillo is an industry legend who seems to know everyone and is one of the most influential people in hospitality business.... of ALL TIME. He shares some incredible wisdom and providesus with a sense of positivity for 2021.

380: Save Money NOW on Hotel Property Taxes Jan 13, 2021

Show notes

We talk to Peter Salveson of Bright Support Services. His company specializes in working with hoteliers with no up front fee to secure you lower property taxes for your hotel. Chances are your hotel didn't make money last year and your struggling to keep cash flow going with an average deduction for hotels of 10- 15%. This service is something so important we wanted to dedicate the episode to giving you a pathway to higher profitability with lowering expenses. http://brightsupport.net/

379: Alex Cabanas, Benchmark Hospitality's CEO on Politics, Profits and Preparation Jan 11, 2021

Show notes

Alex Cabañas, is the CEO of BENCHMARK, A Global Hospitality Company, and a man not afraid to face problems head-on. Issue #1 these days is the divisive nature of politics and how it can create workplace friction. Alex shares how he is handling this potentially volatile situation with grace, plus many other #hotel business related issues.

378: EDITION Hotels Smash Marriott Brand Conceptions. Here's How. Jan 07, 2021

Show notes

Dan Flannery, SVP of EDITION, shares the story of the brand, it's partnership with Ian Schrager, Marriott brand is getting through the pandemic, plus a look at their expansion plans and a sneak peak at some of their hotels such as the London EDITION, the Tokyo EDITION and West Hollywood EDITION hotels.

377: Starting a Hotel Group During a Pandemic? Hear How It's Done. Jan 06, 2021

Show notes

CEO Ken Patel of newly formed EV Hotel Group shares what it's like to start a company during a global pandemic, what it takes to get it off the ground and how right now may be a period of amazing opportunity. Even if it is not clear right now.

376: Universities Learn Hotel Biz Service Lessons Jan 05, 2021

Show notes

Rachel Philips-Buck from Pharos Resources discusses how universities are learning the art of hospitality., Plus, the danger of social media addiction, how colleges must compete by caring more for students and whether a degree from a university is as critical as it used to be.

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