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Latest Episodes:

631: Ritz Carlton's Top GM May 12, 2022

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Jackie Volkart joins the show to talk about what goes into becoming the top GM in one of the most luxurious hotel chains. There's a lot of good leadership lessons for all hoteliers.

630: Being a Happy Leader with Tia Graham May 10, 2022

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Continuing with the beginning of Mental Health Awareness Month, we bring back Tia Graham, founder of Arrive at Happy. It's another jam packed episode of positivity, well, except for Glenn constantly complaining.

629: Your Mental Health Awareness Checklist May 09, 2022

Show notes

May is Mental Health Awareness Month and we have Dr. Erin Berman back from the National Institute of Mental Health to talk about this important topic. As things get back to 'normal', it's more critical than ever to focus on mental health issues causing burnout, stress, depression and more.

FNA 58: Cynthia Zucker May 08, 2022

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The amazing Cynthia Zucker joins Glenn Haussman, Craig Sullivan and producer general manager David Mignano, CRME for comedy, cocktails and that feeling of dread when she realizes her mistake.

628: MGM Resort's Int'l Execs on Casino Resort Strategy and Loyalty May 04, 2022

Show notes

Glenn and Anthony are in Las Vegas Vegas tapping into the insights from the MGM Executives such as Kevin Holyfield, SVP Hotel Strategy and Anil Mansukhani – VP of Loyalty Marketing

Hotel Tech: Innovators + Influencers #1: Lee Pillsbury May 04, 2022

Show notes

We're launching an all new 12 part limited edition tech series hosted by Glenn Haussman and Michael Frenkel. "Hotel Tech: Innovators + Influencers" shares stories of how inspiration and innovation are creating a new class of hospitality tech leaders; and how they're shaping the future of an entire industry.

The twice-monthly limited series launches with an exclusive interview featuring industry icon Leland "Lee" Pillsbury, founder of Thayer Lodging and managing director of travel venture capital firm Thayer Ventures.

Pillsbury speaks candidly on topics including the rise of the Metaverse, the invention of the discipline of revenue management and the Internet in the 1990s, and how in the 1980s he revolutionized how guests pay their bills in hotels.

627: Top Hotel Development Officers from Hyatt, IHG, Marriott and Wyndham!!! May 02, 2022

Show notes

At the Hunter Hotel Investment Conference Glenn hosted a panel with: Jim Tierney, SVP Development & Owner Relations at Hyatt Hotels Corporation Julienne Smith, CDO, IHG Hotels & Resorts Noah Silverman, Global Development Officer, US & Canada, Marriott International Chip Ohlsson, EVP & Chief Development Officer, Wyndham Hotels & Resorts

Thanks to the team at Hunter for allowing us to rebroadcast this amazing panel!!

NVNT: Chris Guimbellot, President and CEO of Hospitality International May 01, 2022

Show notes

At AAHOAcon we sat down with Chris Guimbellot, President and CEO of Hospitality International. They're a franchise organization behind brands such as Red Carpet Inn, Passport Inn, Scottish Inns, Master Hosts Inns and Downtowner Inns

FNA 57: Sure Is Hardy Not To Have a Good Time Apr 30, 2022

Show notes

Drew Hardy of 24/7 Hotels joins from the Stagecoach Festival in a sure to fail attempt to get Glenn and Craig to understand country music. We're not sure how producer Dave feels, so tune in to find out!

626: Rocco's Humble House Apr 29, 2022

Show notes

Rocco Bova, Managing Consultant at My Humble House joins the show to talk about how they are disrupting the industry with a focus on Consultancy, Asset Management, and Business Model Franchising. Hear first hand how they are making it happen.

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