Less Insurance Dependence Podcast

Is A Hybrid Practice the Right Model for You? Oct 31, 2024

In this episode of the Less Insurance Dependence podcast, Gary Takacs and Naren Arulrajah explore the concept of a hybrid dental practice model. They begin by discussing the definition of a hybrid model, which involves a mix of participating in some PPO insurance plans while also offering fee-for-service care. For many dental practices, the journey to a fully fee-for-service model may seem daunting, especially since around 90-95% of U.S. dentists are in-network with PPO plans. For these practices, transitioning to a hybrid model can serve as a stepping stone, allowing them to gradually reduce insurance dependence without fully stepping away from PPOs. The hybrid model can be a viable long-term strategy for practices wanting to balance PPO participation with fee-for-service offerings. It provides an opportunity to improve profitability and patient care gradually while maintaining some level of insurance participation when necessary.

Airway Awareness with Dr. Bill Hang Oct 24, 2024

In this episode of the Less Insurance Dependence podcast, Gary Takacs interviews Dr. Bill Hang about the crucial topic of airway awareness in dentistry. Dr. Hang emphasizes the link between airway function and overall health, urging dentists to recognize signs of airway issues in their patients. He discusses strategies for integrating airway assessments into routine evaluations and highlights the importance of patient education regarding airway health.

Dr. Hang also underscores the need for ongoing education for dentists, encouraging collaboration with other healthcare professionals to address airway concerns comprehensively. His insights provide valuable knowledge for dental professionals seeking to enhance patient care and improve health outcomes through a focus on airway awareness.

What is a Top 1% Practice and How do you get There? Oct 17, 2024

In the latest episode of the Less Insurance Dependence podcast, co-hosts Gary Takacs and Naren Arulrajah explore what it truly means to be part of the top 1% of dental practices and how to reach that elite status.

Throughout the conversation, Gary shares seven key strategies that can propel practices to the top level, hinting at several specific goals that successful practitioners should aim for. He discusses the significance of achieving a healthy work-life balance and having a high-performance team, which are crucial for overall satisfaction and success in the dental field. This engaging episode offers listeners a glimpse into the path to practice excellence, with plenty of actionable insights to help elevate their practices.

Staying motivated as you go out of network Oct 10, 2024

In this episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah explore strategies for staying motivated as dental practices transition out of PPO networks. They emphasize that this journey is more of a marathon than a sprint, with practices seeing gradual improvements as they reduce their dependence on insurance. The key to success lies in maintaining a strong sense of motivation, both for doctors and their teams. Dentists must act as Chief Motivation Officers (CMOs), leading by example and keeping morale high during this challenging process. As the team stays motivated and patient concerns are handled with empathy, practices can successfully navigate the transition out of the network and thrive.

Your Key to a Profitable Practice Are These Five Expense Categories Oct 03, 2024

In this episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah focus on the five major expense categories that, when managed effectively, can substantially improve a dental practice's profitability. These categories account for 85% of a practice's expenses.

They stress that effective management of these key expenses can lead to a thriving dental practice. One particular challenge is managing team wages, which have been impacted by rising inflation. However, growth can help offset these costs. By growing a practice by $100,000 annually, significant profitability gains can be achieved, especially when the practice maintains the same team and operational hours.

A New Patient Experience that You and Your Patients Will Love Sep 26, 2024

In this episode of the Less Insurance Dependence Podcast, co-hosts Gary Takacs and Naren Arulrajah explore the concept of creating a memorable and impactful new patient experience in dental practices. They emphasize the importance of designing an experience that aligns with patient expectations while achieving the practice's goals for comprehensive care. The hosts discuss the significance of the first impression a dental practice makes on a new patient. A well-structured new patient experience can lead to five-star reviews, long-term patient retention, and increased case acceptance. The focus is on delivering an experience that balances the patient's desire for a cleaning with the practice's need for comprehensive records and a thorough examination. To help practices create this ideal experience, the hosts introduce a seven-step process.

Why Strategic Growth is So Powerful? Sep 19, 2024

In this Episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah emphasize the importance of strategic growth for dental practices, especially those looking to reduce their reliance on PPO plans. The hosts stress that strategic growth is vital for any dental practice, as staying stagnant is not an option due to inflation and rising costs. Intentional growth ensures that a practice’s income and value continue to rise over time.

The episode highlights several methods to achieve strategic growth. One primary strategy is resigning from PPO plans, which allows practices to retain 45-50% more of their fees, even if some patients are lost in the process. Another effective approach is adding high-value services such as implants, adult orthodontics, and cosmetic dentistry, which can significantly increase revenue. For practices with sufficient demand, expanding the team by hiring an associate can also promote growth, provided it is carefully planned to support both the owner and the new associate.

Successfully Resigning from PPO Plans WILL Result in Better Work Life Balance Sep 12, 2024

In this episode, Gary Takacs and Naren Arulrajah discuss the critical topic of resigning from PPO plans to improve work-life balance. They explore why reducing insurance dependence is vital for dentists seeking a more fulfilling and sustainable practice. Dentists often face challenges such as low reimbursement rates and increased patient loads associated with PPO plans. By reducing their dependence on these plans, dentists can gain better control over pricing, enhance profitability, and provide higher-quality patient care.

The episode features real-life success stories from dental practices that have successfully resigned from PPO plans. These testimonials highlight the positive impacts on patient satisfaction and practice profitability. Dentists who have made this transition report experiencing less stress, increased job satisfaction, and more time for personal and professional growth.

Do you roll the red carpet out for new patients? Sep 05, 2024

In this episode, Gary and Naren explore the critical importance of making new patients feel valued and welcomed from their very first interaction with your practice. With rising competition and the ongoing need to reduce dependence on PPO plans, it's more important than ever to "roll out the red carpet" for new patients. A key factor in this process is ensuring immediate availability for new patient appointments, ideally within a week of their initial call. If your practice fails to offer a timely appointment, there's a high likelihood that the potential patient will seek care elsewhere.

Effective scheduling plays a pivotal role in this. By utilizing new patient blocks in your schedule, you can ensure that these patients have access to appointments. It's recommended to start scheduling these blocks months in advance to avoid future booking conflicts. Your front desk team should be well-trained to handle calls from new patients, emphasizing the importance of offering timely appointments and prioritizing these new patient blocks.

Handling Team Resistance Aug 29, 2024

In this episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah address the common issue of team resistance when transitioning to a less insurance-dependent practice. They discuss practical strategies for managing team members' fears and concerns, highlighting the importance of clear communication, ongoing training, and maintaining a patient-centered approach. Understanding that resistance is a natural human response to change, especially when job security is perceived to be at risk, the hosts emphasize that this shift doesn't mean abandoning patients but rather allows the practice to set its fees while remaining patient-friendly.

Gary and Naren stress the importance of starting with a strong "why" when explaining the transition away from PPO plans. This approach should focus on the benefits for both the team and the patients rather than solely on financial motivations. By ensuring that all team members are consistently delivering the same message to patients, confusion is minimized, and the practice's commitment to high-quality care is reinforced.

Negotiated Fee Schedules - Truth or Fiction? Aug 22, 2024

In this episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah discuss "Negotiated Fee Schedules: Truth or Fiction."

Historically, until around 2011 or 2012, dentists had some success negotiating fees with PPO plans. However, in recent years, insurance companies have largely stopped negotiating fees, leaving dentists with limited options. Gary explains that while insurance companies generally refuse to negotiate when asked directly, there has been a recent shift. In some cases, after a dentist resigns from a PPO plan, the insurance company might reach out with an offer to renegotiate the fee schedule in an attempt to retain the dentist within their network.

The key takeaway is that while negotiated fee schedules can be a reality, they require persistence, strategic resignation, and careful consideration. Gary concludes by advising dentists to be cautious and prepared to follow through with their resignation if negotiations do not yield acceptable results, highlighting that this approach is not one to be taken lightly.

Fee Setting Guidelines Aug 15, 2024

In this episode of the Less Insurance Dependence Podcast titled "Fee Setting Guidelines," hosts Gary Takacs and Naren Arulrajah go deep into the crucial topic of how to set fees in a dental practice effectively. They begin by emphasizing the importance of regularly updating fees, particularly in an inflationary economy, to ensure that dental practices remain profitable. Gary discusses the ideal, though impractical, method of using cost accounting to determine fees, where the exact cost of delivering each service is calculated, and a profit margin is added. However, due to the complexity and variables involved, this method is only feasible for some practices.

Instead, Gary suggests using independent third-party resources like the National Dental Advisory Service, which provides annual fee guidelines by zip code. These guidelines allow dentists to set their fees based on various percentiles, giving them the ability to align their pricing with the quality of care they provide and the economic environment of their location.

In-Office Membership Plans and How to Develop Yours to Full Potential with Jordon Comstock Aug 08, 2024

In this Episode of the Less Insurance Dependence podcast, Gary Takacs is joined by guest Jordan Comstock to discuss the importance and implementation of in-office membership plans. Gary emphasizes the significance of these plans, particularly for dental practices aiming to reduce dependence on PPOs. He introduces Jordan, the CEO of BoomCloud, a company that helps dental offices create and manage these plans. Jordan highlights the benefits of in-office membership plans, such as generating predictable recurring revenue and retaining patients. He explains that setting the right pricing based on local demographics is crucial for success.

Gary and Jordan discuss various strategies to maximize the potential of membership plans. They also explore the potential of marketing to business owners, who can offer membership plans to their employees as a cost-effective alternative to traditional dental insurance. Overall, the episode provides valuable insights into creating and maximizing in-office membership plans to enhance practice profitability and patient retention.

Answering Your Questions Around Controlling Your Overhead Aug 01, 2024

In this episode of The Less Insurance Dependence Podcast hosts Gary Takacs and Naren Arulrajah discuss a critical topic for dental practices: controlling overhead. They begin by discussing the essential aspects of overhead, defining it as all necessary expenses to run a practice, excluding the dentist’s compensation. For solo practices, they recommend keeping overhead below 60%. They stress the importance of focusing on the five main expense categories that constitute about 85% of a practice’s costs: staff compensation, lab expenses, facility costs, consumable supplies, and marketing.

Gary and Naren offer practical advice on managing these expenses, such as monitoring staff compensation, optimizing lab costs, and maintaining a facility budget of 5% or less. They emphasize the value of investing in marketing strategies that bring down costs while attracting quality patients, suggesting that marketing expenses can be reduced to less than 1% with effective techniques. They also address specific challenges like rising wages for hygienists and how to maintain a hygiene-driven practice despite these costs.

You Can Have a Profitable Practice AND Serve Those In Need Jul 25, 2024

In this episode of The Less Insurance Dependence Podcast, hosts Gary Takacs and Naren Arulrajah delve into the critical topic of balancing profitability and serving those in need within a dental practice.

The central topic of this episode is the idea that it is possible to have a profitable practice while serving those in need. Naren shares his experience working with dentists and notes that most dental professionals are driven by a desire to help others rather than solely by profit. However, he acknowledges that many dentists need help with the business side of their practices, especially when dealing with PPO plans and their associated low reimbursements. Gary passionately argues that profitability and service are not mutually exclusive and that a profitable practice can enhance one's ability to give back to the community.

Gary recounts a recent coaching strategy meeting with a potential client who expressed concern about balancing profitability with his mission to serve those in need. This client had a successful, state-of-the-art practice but faced profitability issues due to participation in multiple PPO plans. Gary reassures the client that profitability enables more significant contributions to charitable causes and emphasizes the concept that "you can't give from an empty wagon." He shares examples of how other dentists have successfully integrated charitable work into their practices while remaining profitable.

Throughout the episode, Gary and Naren explore various ways dentists can give back, whether through local initiatives, national programs like the Mission of Mercy, or international missionary trips. They stress that being profitable allows dentists to have the flexibility and resources to support these efforts effectively. Gary also highlights the importance of preventive care and quality dentistry for those on limited budgets, underscoring the value of serving all patients with the best possible care.

As the episode concludes, Gary reflects on the profound impact of addressing the emotional conflicts that can hinder dentists' decision-making. He reiterates that achieving both profitability and a commitment to service is entirely possible and essential for a thriving practice.

Attracting High-Value Patients to Your Dental Practice Jul 18, 2024

In this episode of The Less Insurance Dependence Podcast, hosts Gary Takacs and Naren Arulrajah dive into the essential strategies for attracting high-value patients to a dental practice. They open the discussion by emphasizing the importance of reducing insurance dependence, aiming to transform practices.

The episode's primary focus is on high-value services. Gary defines procedures requiring more investment from patients and offering higher productivity per unit of time for the practice. These services include dental implants, adult orthodontics, cosmetic dentistry, complex restorative dentistry, oral conscious sedation, and more. By incorporating these services, dentists can significantly enhance their practice's profitability and independence on insurance.

Gary and Naren discuss Google's pivotal role in attracting high-value patients, emphasizing the need to dominate Google search results to reach the top 5% of practices that capture 95% of organic traffic. They explain the importance of search engine optimization (SEO) and the difference between organic and paid search results. They note that organic search leads to more engaged and trusting practices among patients.

Naren outlines six critical factors that influence Google's ranking algorithm and stresses the need for consistent efforts both on the practice's website and across the internet to maintain a top position. He underscores the cost-effectiveness of SEO compared to paid search and P P O marketing, illustrating how a strong SEO strategy can lead to long-term success and reduced marketing expenses.

The episode concludes with Gary reflecting on the deeper rewards of dentistry, noting that hiGoogle's services not only enhance a practice's financial health but also enable practice life-changing impacts on their patients.

300th episode success story special Jul 11, 2024

In this milestone 300th episode of the Less Insurance Dependence Podcast, listeners are treated to the success stories of three guests at different stages of their journey toward reducing insurance dependence. Dale, Gina, and Peter share their unique experiences, lessons learned, and invaluable insights for fellow dentists. They discuss what has worked effectively and potential adjustments they would consider and emphasize critical strategies they wish they had implemented sooner. Their candid reflections offer listeners practical guidance and inspiration for navigating the complexities of transitioning to a fee-for-service model. They share insights on the impact of COVID-19, which unexpectedly helped retain patients who truly value their practices. Dale explains how his practice successfully resigned from Delta Dental, highlighting the importance of a thorough six-step plan and coaching support. Gina emphasizes the crucial role of patient relationships and new patient experiences in making the transition smoother. Peter discusses the role of their business administrator and the significance of strong leadership in navigating this change.

For dentists considering this transition, Dale advises getting the practice in order and ensuring an exceptional patient experience. Gina suggests thorough preparation, while Peter emphasizes having a strong business administrator and leveraging coaching support. They also discuss having a backup plan to rejoin insurance networks if necessary, although they have yet to have to do so.

Economic benefits are evident, as Dale shares, with fee-for-service patients bringing in better financial outcomes compared to insurance patients. Practical steps include starting with the smallest insurance plan to build confidence and preparing scripted responses for patient conversations. Gary addresses questions about specialty practices, confirming that pediatric practices can also successfully transition with the right approach.

Payment Details When Resigning from PPO Plans Jul 04, 2024

In this episode of The Less Insurance Dependence Podcast, host Gary Takacs and Naren Arulrajah discuss crucial payment details when resigning from PPO plans. They aim to alleviate the common anxieties dentists face when transitioning away from insurance dependence. The core topic of this episode delves into the logistics of payment collection post-PPO resignation. Gary explains that most insurance companies, except Delta, allow for the assignment of benefits, meaning the insurance company will continue sending checks directly to the practice. For Delta, however, checks are sent to the patients, necessitating full payment collection at the time of service. Gary offers practical advice on communicating this change to patients, suggesting a script that emphasizes the speedy reimbursement process from Delta and the option to use credit cards to manage the initial payment. Naren then poses three pertinent questions to listeners. The first question addresses whether practices collect full payment at the time of service. Gary clarifies that this depends on the insurance company's policies, but full payment is required upfront for Delta patients, with an emphasis on the swift reimbursement they will receive. The second question explores what types of payment plans or financing options should be offered to make dental care more affordable. Gary recommends third-party financing options such as CareCredit and Proceed Finance, which offer flexible payment plans, including interest-free options and extended payment terms.

This episode provides valuable insights and practical strategies for dental practices aiming to reduce insurance dependence while maintaining financial stability and strong patient relationships.

"How to Speak to Patients about the value of being Out of Network " Jun 27, 2024

In this episode of the Less Insurance Dependence Podcast, hosts Naren Arulrajah and Gary Takacs discuss effective strategies for communicating with patients about the value of being out of network. The primary focus is on framing the conversation to highlight the benefits for the patients, encapsulated by the principle of WII-FM (What's In It For Me?).

Gary emphasizes the importance of maintaining high-quality care and a positive patient experience, explaining that staying out of network ensures the practice's ability to provide these consistently. By not being constrained by insurance companies, the practice can invest in the latest technologies, such as single-visit restorations, lasers, and three-dimensional cone beams, which significantly enhance patient care. Additionally, being out of network allows the practice to hire and retain quality team members, further ensuring excellent patient service.

The hosts discuss tailoring the communication to the patient's perspective. For instance, when talking to a business owner, mentioning how some insurance companies haven't raised fees since 2009 can resonate well, as business owners understand the need to keep up with operational costs to maintain quality. For the general patient population, it's important to reassure them that they can still use their benefits and that the practice will help them maximize those benefits.

Why Haven’t PPO Plans Raised Fees or Yearly Maximums in 25 Years? Jun 20, 2024

In this episode of The Less Insurance Dependence Podcast, hosts Gary Takacs and Naren Arulrajah tackle the question of why PPO plans have not raised fees or yearly maximums in 25 years. They attribute this stagnation to insurance companies' greed, emphasizing the industry's profit-driven nature. Despite this, they offer insights and strategies for dental practices looking to reduce their dependence on insurance plans and transition to a fee-for-service model.

Gary and Naren address common concerns of dentists, such as drawing enough fee-for-service patients and surviving in states like California, where insurance economics may need to align with practice viability. They highlight the importance of mastering organic search engine optimization to attract new patients from sources like Google rather than relying solely on PPO plans for patient referrals.

Moreover, they discuss the mindset shift necessary to navigate patient expectations, particularly those accustomed to minimal out-of-pocket expenses due to insurance coverage. By emphasizing the value of quality care and creating positive patient experiences, practices can effectively transition away from insurance dependence.

Yes, It is possible to Successfully Drop PPO Plans in 12 Months, but Should You? Jun 13, 2024

In this episode of The Less Insurance Dependence Podcast, hosts Gary Takas and Naren Arulrajah discuss the feasibility and implications of dropping PPO plans within 12 months. Gary highlights that while it is possible to resign from PPO plans quickly, success depends heavily on a practice's preparation. He emphasizes the importance of transitioning to a relationship-driven practice to retain patients and reduce overhead costs. Gary shares insights from his experience helping over 400 practices across the U.S. and notes that rushing the process without proper preparation, such as training the team in communication and ramping up marketing efforts, can lead to significant patient loss and operational difficulties. Narain underscores the need for practices to develop the right mindset and skills, especially in communicating the value of care to patients who are accustomed to free dentistry through PPO plans. The hosts invite listeners considering this transition to book a coaching strategy meeting with Gary to ensure they approach the process correctly, balancing speed with achieving the best outcomes. They stress that achieving a successful resignation from PPO plans involves comprehensive readiness and the implementation of strategic steps to ensure the practice thrives without insurance dependence.

10 KPIs That Define A Thriving & Profitable Dental Practice Jun 06, 2024

In this episode of the Less Insurance Dependence Podcast, hosts Naren Arulrajah and Gary Takacs focus on the ten key performance indicators (KPIs) that define a thriving and profitable dental practice. They highlight the importance of these KPIs in measuring and improving various aspects of a dental practice.

First, they discuss the importance of new Google reviews, recommending a goal of at least ten new reviews per month to enhance online reputation and attract new patients. Next, they emphasize the need to measure new patients per month, specifically adult patients undergoing comprehensive exams, to ensure a steady influx of new patients.

Gary emphasizes the importance of monitoring these KPIs monthly to keep a finger on the pulse of the practice and shares insights on how focusing on these metrics can lead to significant improvements. The episode provides practical advice for dental practices aiming to enhance their performance and profitability through strategic measurement and management of these essential KPIs.

How do I stay profitable after dropping PPO Plans? May 30, 2024

In this episode of The Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah explore strategies for maintaining profitability after dropping PPO plans. They emphasize the dual approach of increasing revenues and decreasing expenses, noting that eliminating the high overhead of PPO adjustments is crucial.

Gary advises focusing on building a strong hygiene department, incorporating high-value services like adult orthodontics, cosmetic dentistry, and dental implants, and using oral conscious sedation to boost treatment acceptance. He also highlights the importance of effective marketing, maximizing the use of auxiliary team members, and improving case presentation skills to increase daily production.

The episode concludes with a discussion of the most profitable elective procedures, such as dental implants, adult orthodontics, and smile design. These services not only generate high revenue but also meet patient demands for comprehensive care. The hosts underline that with the right strategies, practices can successfully transition away from PPO plans and achieve greater profitability.

Can Your Practice Truly Survive Without Insurance? May 23, 2024

In this episode of the "Less Insurance Dependence" podcast, hosts Gary Takacs and Naren Arulrajah tackle the pressing question: Can Your Practice Truly Survive Without Insurance? The episode elaborates on four questions sent in by listeners, addressing various aspects of dealing with insurance companies, particularly focusing on Delta Dental. Gary shares his expertise and experience, shedding light on the evolving landscape of insurance, the challenges posed by Delta Dental, and strategies for managing insurance transitions effectively.

Listeners learn about the expected changes from Delta Dental, including potential fee reductions and increased administrative burdens for providers. They also gain insights into why Delta Dental sends payments to subscribers for out-of-network patients, understanding the company's tactics to pressure providers to stay in-network.

Furthermore, the hosts discuss the importance of effective communication with patients when considering dropping insurance plans, emphasizing the significance of face-to-face discussions and strategic planning to minimize patient loss during transitions. They highlight the need for a comprehensive approach, including coaching and backup plans, to comprehend the complexities of insurance transitions successfully. Tune in to gain valuable insights and strategies for success in an evolving dental landscape.

Can Insurance Companies Set Fees for Uncovered Services? May 16, 2024

In this episode of "The Less Insurance Dependence Podcast," Gary Takacs and Naren Arulrajah engage in a detailed discussion on whether insurance companies possess the authority to establish fees for services not covered under insurance plans. They travel into the historical challenges dentists face when insurance companies dictate fees for services beyond their coverage, pondering the philosophical implications of such practices. Notably, they shed light on recent legislative advancements in select states that aim to address this issue. The conversation underscores the importance of dentists staying abreast of state regulations and refraining from violating contract terms. Furthermore, they advocate for a strategic transition away from reliance on PPO plans, emphasizing alternative marketing avenues like Google SEO to attract patients and regain control over fee setting.

Should I Accept Assignment of Benefits Once we are Out of Network? May 09, 2024

In this episode of the Less Insurance Dependence podcast, Gary Takas and Naren Arulrajah tackle a common dilemma faced by dental practices transitioning out of network: should they accept the assignment of benefits? They begin by elucidating the significance of this term in dental insurance processes, where accepting the assignment of benefits means authorizing the insurance company to send the reimbursement check directly to the dental practice rather than to the patient.

The hosts discuss the variability in policies among insurance companies, particularly focusing on the restrictive nature of Delta Dental regarding the acceptance of the assignment of benefits. They emphasize the importance of checking with insurance companies about their policies post-transitioning out of the network, as some may need to allow practices to accept the assignment of benefits for in-state patients.

Despite the challenges, Gary and Naren advocate for a patient-friendly approach even after transitioning out of the network. They stress the importance of making processes easy for patients and disagree with consultants who suggest completely washing hands off insurance involvement post-transition. Instead, they recommend maintaining a level of involvement in insurance processes to provide better customer service to patients. The hosts express optimism about successfully resigning from PPO plans within a specific timeframe.

Is Dentistry a Profession or an Industry? May 02, 2024

In this episode of The Less Insurance Dependence Podcast, co-hosts Gary Takacs and Naren Arulrajah dive into a thought-provoking discussion on whether dentistry should be considered a profession or an industry. They acknowledge the significant influence of insurance companies on dental practices, shaping them more towards being transactional providers rather than relationship-driven professionals. Gary emphasizes the importance of the terminology used, advocating for viewing dentistry as a profession due to the expertise, care, and dedication involved in providing dental services. He urges listeners to assess where their practice lies on the spectrum between transactional and relationship-driven and to consider moving towards a more patient-centered approach. The episode concludes with invitations for further assistance in reducing insurance dependence and improving marketing strategies, encouraging dentists to schedule coaching or marketing strategy meetings. Through their insightful discussion, Gary and Naren provide valuable insights into the evolving nature of dentistry and the importance of patient-focused care.

The Most Effective way to Lower your Practice Overload Apr 25, 2024

In this episode of The Less Insurance Dependence Podcast, hosts Gary Takas and Naren Arulrajah delve into the topic of reducing practice overhead in dentistry. They emphasize the importance of addressing rising expenses, particularly in the post-COVID era, where overhead costs have surged due to inflation and increasing wages.

The hosts present a case study illustrating the impact of transitioning from in-network to fee-for-service, highlighting significant revenue increases and profit gains. They emphasize viewing PPO adjustments as marketing expenses and advocate for dentists to regain control over fee setting by resigning from PPO plans.

Gary recommends seeking guidance from the Academy of Dental CPAs and conducting a marketing strategy meeting to reduce overhead and increase profitability.

Overall, the episode provides valuable insights into addressing practice overhead challenges and emphasizes strategic decision-making to enhance practice profitability.

High Value Dentistry Series: Cosmetic Dentistry Apr 18, 2024

In this podcast episode, hosts Gary Takacs and Naren Arulrajah discuss the importance of offering high-value services like cosmetic dentistry to attract new patients and improve practice profitability. They share tips for dentists interested in expanding their services, such as joining professional organizations and using effective marketing strategies. They also highlight the growing demand for cosmetic dentistry among millennials. Tune in for valuable insights and opportunities for practice growth!

Sneak Preview on Possible Benefits Reform Apr 11, 2024

Tune in to this episode of the "Less Insurance Dependence" podcast, where hosts Naren Arulrajah and Gary Takacs provide a sneak preview of possible benefits reform in dental insurance. Drawing from Gary's insightful interview with Dr. Brett Kessler, president-elect of the American Dental Association (ADA), they delve into the pressing topic of benefits reform and its potential impact on dental practices. From disparities in coverage to advocating for patient-friendly approaches, Naren and Gary shed light on the transformative possibilities that reform could bring. Don't miss this engaging discussion. Join the conversation today!

5 Less Expected Benefits of Successfully Resigning from PPO Plans Apr 04, 2024

Join Gary Takacs and Naren Arulrajah on the "Less Insurance Dependence" podcast as they delve into the often-overlooked benefits of resigning from PPO plans. In this enlightening episode, learn how freeing yourself from PPO entanglements can lead to increased profitability, more time for patient care, and a happier workplace environment. Gain valuable insights and real-life examples that will empower you to take control of your dental practice and thrive outside the confines of PPO dependence. Don't miss out on this eye-opening discussion.

Take Away Lessons from Our Most Recent Virtual Event Mar 28, 2024

In this podcast episode, Gary and Naren share a recap of the recent webinar with Dental Intel on the topic of Secrets to Thriving in Dentistry in 2024 and Beyond. Tune into this episode to learn further about the five proven strategies to make 2024 your best year yet, to learn about the data collected by Dental Intel working with 10,000 practices, and The Dental Buyer’s journey further explained by Naren.

This episode will help you understand the importance of leveraging psychology to convert website visitors into patients. Feeling stuck and unsure how to grow your dental practice in 2024? Tune into this episode to get insights from Gary and Naren.

The PPO Umbrella Nightmare Mar 21, 2024

In this podcast episode, Gary and Naren expose the hidden costs and restrictions of PPO umbrella plans. Learn how to break free and take control of your practice's profitability. You can also discover success stories and 3 key steps to resigning from PPO plans strategically. Listen now and escape the PPO Umbrella Nightmare!

How Adding High Value Services Makes You Less Insurance Dependent Mar 14, 2024

The Less Insurance Dependence podcast episode titled "How Adding High-Value Services Makes You Less Insurance Dependent" delves into the significance of incorporating high-value services, particularly cosmetic dentistry, into dental practices. Hosts Gary Takacs and Naren Arulraja stress the economic drawbacks of relying heavily on insurance plans, which often result in significant fee write-offs for dentists. By contrast, offering services like cosmetic dentistry allows practitioners to set fair fees and attract patients who prioritize quality care over insurance coverage. The episode highlights the shift in patient mindset from seeking free or insurance-covered treatments to valuing and investing in services that enhance their oral health and aesthetics. Emphasizing the need for skill development and effective marketing strategies, the hosts suggest that adding high-value services not only reduces insurance dependence but also leads to greater professional fulfillment and practice success. They encourage dentists to explore opportunities for continuing education, renew memberships with organizations like the American Academy of Cosmetic Dentistry, and consider coaching to integrate high-value services into their practices effectively.

What does it really mean to be Fee-for-Service? Mar 08, 2024

In this episode of The Less Insurance Dependence podcast, co-hosts Gary Takacs and Naren Arulrajah delve into the topic of what it truly means to be fee-for-service (FFS) in dentistry. They emphasize that being FFS entails charging your full fees and receiving them directly from patients without involvement from insurance companies. They address common misconceptions about FFS dentistry and advocate for a patient-friendly approach. They highlight the importance of continuing to provide excellent care and support to patients, regardless of their insurance status. Additionally, they discuss practical strategies for navigating the transition from being in-network with insurance plans to becoming FFS. This includes insights on handling insurance claims, retaining patients, and effectively marketing a practice. Ultimately, the episode provides valuable guidance for dental practitioners seeking to reduce their dependence on insurance and create a thriving FFS practice.

Episode #281: Top 10 Questions from RIDA Members Part 2 Feb 29, 2024

In this episode, Gary and Naren tackle ‘The Top 10 Questions from RIDA Members, Part 2’. They stress the importance of addressing patient concerns directly when resigning from PPO plans, provide strategies for deciding which plan to drop first, get team buy-in, estimate out-of-network fees, and proactively replace lost patients through effective marketing. Tune in for practical insights and actionable steps.

Episode #280: Top 10 Questions from RIDA Members Part 1 Feb 22, 2024

In this podcast episode, Gary and Naren address the top 10 questions from RIDA members on transitioning from PPO plans. They discuss the timeframe for the transition, fee adjustments by Delta Dental, costs of SEO versus Google Ads patients, secrets to low-cost SEO patients, and evaluating readiness to resign from PPO plans. Practical insights and strategies are shared for dental practitioners aiming to reduce insurance dependence.

Episode #279: High-Value Dentistry Series: Oral Conscious Sedation Feb 15, 2024

Discover how Gary's real-life practice story can help you explore the benefits of oral conscious sedation in dentistry. By focusing on high-value services like oral conscious sedation, you can attract patients outside PPO plans while also easing dental fears. Learn about the importance of SEO in attracting anxious patients for comprehensive care and reducing insurance dependence. With high-value services, you can transform your practice into a patient-centered and profitable dentistry business.

Episode #278: Lessons from Smile Direct Club Failure Feb 08, 2024

Gary and Naren explore the fallout of SmileDirectClub's collapse, drawing parallels to the pitfalls of the DIY mindset. Through anecdotes and case studies, they caution against undertaking complex tasks without proper expertise. Discover the risks of navigating unfamiliar territory alone and the importance of seeking professional guidance in this eye-opening episode.

Episode #277: Mastering Marketing is Your Key to Successfully Resign from PPO Plans Feb 01, 2024

In this episode, Gary explores the crucial link between mastering marketing and successfully resigning from PPO plans. By framing insurance write-offs as a strategic marketing expense, he reveals a path to acquiring new patients while minimizing losses.

Drawing on practical examples, the episode emphasizes the transformative impact of redirecting marketing efforts from PPO plans to platforms like Google, showcasing the financial benefits and enhanced patient acquisition strategies for dental practices.

Episode #276: Does being a PPO Provider Help You Achieve an Effective Work-Life Balance? Jan 25, 2024

Gary and Naren explore whether being a PPO provider truly supports work-life balance. This episode challenges the belief that PPO status aligns with equilibrium, emphasizing the sacrifices practitioners make.

Discover actionable steps to reclaim balance and why cutting ties with PPO plans might be the key to professional success and personal well-being. Tune in for a fresh perspective on dental practice management.

Episode #275: What is the Best Way to Determine an Appropriate Fee Schedule? Jan 18, 2024

In this episode, Gary and Naren discuss the vital need for dental practices to reassess fee schedules, moving away from heavy reliance on PPO plans. They highlight the impact of stagnant fees on profitability and offer strategies for recalibrating prices to reflect fair value and cover rising costs.

Explore insights into attracting non-PPO patients and maintaining a balanced pricing strategy amid an evolving dental landscape. Tune in for actionable tips on navigating fee schedules to drive sustainable practice growth in today's dynamic market.

Episode #274: Could your BHAG for 2024 be Successfully Resigning from PPO Plans? Jan 11, 2024

In this episode, Gary and Naren explore BHAGs (Big Hairy Audacious Goals) in business, inspired by Jim Collins and Peter Diamandis. They center on dentistry's BHAG: quitting PPO plans for practice success. Gary emphasizes the strategic impact and offers actionable steps for reducing insurance reliance, guiding dentists toward transformative changes in their practices.

Episode #273: 'How to Apply the Influence Principle of Unity in your Practice Jan 04, 2024

Gary and Naren discuss Dr. Cialdini's unity principle. They highlight its power through initiatives like supplying NFL-grade mouthguards to local teams and creating strong community connections. They contrast this supportive unity with skepticism in traditional dental circles, emphasizing unity's transformative impact on dental practices.

Episode #272: One Dentist's Surprise Discovery When He Resigned as a Delta PPO Provider Dec 28, 2023

This episode delves into the nuances of projecting confidence without appearing arrogant, especially in the dental field. It narrates a dentist's unexpected revelation after parting ways with a major insurance provider, highlighting the fears and innovative strategies employed to address patient concerns. Ultimately, it showcases the power of proactive planning and teamwork in achieving a surprising, positive outcome.

Episode #271: How to Apply the Influence Principle of Scarcity in Your Practice Dec 21, 2023

In this episode, Gary and Naren discuss scarcity as a potent influence principle in professional practice, inspired by Doctor Robert Chinni's teachings. They explore its impact on demand using Apple's iPhone launches as an example. Strategies for dental practices, like special service days and time-limited offers, highlight scarcity's influence. As the most transformative yet challenging principle, they guide listeners in applying this influential strategy in their professional endeavors.

Episode #270: Help! I'm Contracted with Many More PPO Plans than Expected Dec 14, 2023

Join Gary and Naren on the Less Insurance Dependence Podcast as they unravel the challenge of dentists being tied to unexpected PPO plans. Explore strategies to reveal hidden contracts, understand specifics, and employ proactive marketing to reduce reliance, regain control, and minimize financial impact on your practice.

Episode #269: How to Apply the Influence Principles of Commitment and Consistency in Your Practice Dec 07, 2023

Explore how beliefs shape actions through commitment and consistency. Discover actionable dental strategies leveraging these principles for enhanced patient engagement and practice success.

Episode #268: Lessons from the 2023 RIDA Virtual Summit Nov 30, 2023

In this episode, Gary and Naren discuss lessons from the successful 2023 RIDA Virtual Summit. They talk about how more dentists need to learn to rely more on insurance, taking action for practice growth. They touch on economic challenges within networks and the importance of marketing, highlighting the happier and more profitable outcomes for dentists who've reduced insurance ties. The episode emphasizes the need for expert guidance in this transformative process, offering listeners access to the summit's full replay as a thank-you gesture.

Episode #267: How to Apply the Influence Principle of 'Reciprocity' in Your Practice Nov 23, 2023

Gary and Naren discuss influencing patients in dentistry. They share seven principles from Dr. Robert Cialdini, highlighting reciprocity – doing something nice makes others want to reciprocate. They emphasize how these small actions can build strong connections with patients, offering valuable insights for dentists to succeed through meaningful relationships.

Episode #266: Successfully Reducing Your Insurance Dependence INCREASES the Value of your Practice! Nov 16, 2023

In this episode, Gary and Narin explore how reducing insurance dependence in your dental practice can significantly enhance its long-term value. By attracting fee-for-service patients and eliminating unnecessary PPO plans, profitability increases, making your practice more attractive. They also discuss the possibility of selling to a Dental Service Organization (DSO).

Episode #265: How to Apply the Influence Principle of 'Authority' in Your Practice Nov 09, 2023

In this episode, Gary and Naren explore the Influence Principle of Authority in your dental practice. They discuss establishing yourself as an expert using doctor testimonials from the Doctor's Choice Awards platform. They also highlight the importance of backlinks for SEO. By applying the Authority Principle, you can reduce insurance dependence and build patient trust. Discover how to become the trusted authority in your field and increase your influence.

Episode #264: Are there PPO Plans Worth Keeping? Nov 02, 2023

In this podcast, Naren and Gary discuss the financial impact of keeping PPO plans for dental practices. They highlight the rising expenses, reduced income, and the need to reconsider their viability in the face of evolving economic conditions.

Episode #263: How to Apply the Influence Principle of 'Liking' in Your Practice Oct 26, 2023

In this episode, Gary and Naren explore Dr. Robert Cialdini's principle of "liking" as a key element in reducing insurance dependence in dental practices. They emphasize the importance of creating a personal connection with patients, both online and in-person, and offer practical strategies for building likability. They also discuss the value of educational videos in simplifying complex dental concepts to enhance the dentist's approachability. Join them for actionable insights on boosting the influence of "liking" in your dental practice to strengthen patient relationships and build lasting rapport.

Episode #262: 5 Ways Being a PPO Practice Keeps You from Creating an Ideal Practice Oct 19, 2023

In this episode, Gary and Naren explore how PPO dental practices can face significant challenges in achieving their ideal practice. They discuss five key hurdles, including maintaining patient relationships, financial limitations due to insurance write-offs, insurance-driven patient mindsets, difficulties in hiring and retaining top team members, and limitations in offering high-value, life-changing dental services.

Episode #261: How to Apply the Influence Principle of 'Social Proof' in Your Practice Oct 12, 2023

In this episode, Gary and Naren explore the power of social proof in dentistry. They discuss the dependency on PPO insurance plans and the importance of breaking free from this model. Emphasizing Google reviews as a tool to build trust, they share a five-step strategy for effective review gathering.

Episode #260: 3 Mistakes Dentists Make With their Membership Plan Oct 05, 2023

In this captivating podcast episode, Gary highlights "Three Mistakes Dentists Make with their Membership Plan." Experience the wisdom of an industry expert as he unravels these common pitfalls, championing the virtue of simplicity. Gary offers actionable advice on crafting a straightforward, single-plan approach, targeting a broader audience, and setting the optimal discount percentage at 10%. Tune in for a concise yet enlightening exploration of dental membership plans and their potential to transform your practice.

Episode #259: The Messy Middle Sep 28, 2023

This episode explores the critical phase called "The Messy Middle" in dental practice transitions. After leaving insurance networks, practices encounter various patient reactions, requiring effective communication. Face-to-face conversations are essential for conveying nuances. While some patient loss is anticipated, practices with strong relationships tend to retain loyal patients who value their unique care experience. Expect "boomerang patients" to return after exploring other options. Preparation and team communication are key for a smoother transition and greater independence.

Episode #258: Actual Data from a Dental Practice that has Successfully Dropped PPO Plans Sep 21, 2023

Explore the transformation of a solo dentist practice as it strategically reduces insurance dependency. This podcast episode showcases how the practice, initially hesitant to drop major insurance plans, experienced remarkable financial improvements. In 2021, it generated $1.9 million in production, collecting $1.4 million while writing off over $500,000. By 2022, the practice collected $1.7 million with reduced overhead, highlighting the positive impact of reduced insurance reliance on both finances and patient relationships. Discover valuable insights into this practice's journey toward greater financial independence.

Episode #257: How is the Best Way to Respond When Patients Ask: 'Why are You Dropping My Dental Insurance? Sep 14, 2023

Gary and Naren dive into why some dental practices drop insurance plans in this episode. They emphasize the importance of a patient-friendly approach, tailoring responses to individual patients, and maintaining consistency in communication. The episode explores various scenarios and strategies for addressing patients' concerns with empathy and transparency, ensuring a positive patient experience.

Episode #256: Are PPO Plans Softening Their Stance on Negotiating? Sep 07, 2023

Join Gary and Naren in exploring dental insurance PPO plan negotiation intricacies. Revealing insurers' covert strategies, they debate if PPO plans are softening negotiation stances. Although PPOs typically resist negotiation, recent shifts suggest a change. Plans now propose fee schedules to retain resigning dentists. Gary urges dentists to boost confidence, explore diverse patient strategies, and stand up to insurance dominance. Attracting patients for reasons beyond network affiliations is vital. Using Google searches instead of PPO directories is recommended. Discover insightful strategies in this evolving PPO negotiation landscape.

Episode #255: Can You Successfully Resign from Delta? Aug 31, 2023

Join Gary and Naren in this episode as they tackle the question, "Can You Successfully Resign From Delta?" Gain insights into reducing insurance dependence, building confidence, and transitioning towards practice control. Explore the journey from doubt to success.

Episode #254: Are You A Victim of One and Done' Thinking? Aug 24, 2023

Gary discusses the 'One and Done Thinking' trap in this episode, focusing on areas like Google reviews, verbal skills training, heads-up conversations, and team member recognition. He emphasizes that success requires ongoing effort rather than one-time actions. Gary and Naren highlight the value of consistency in these aspects for dental practice growth.

Episode #253: Have you Been Roped Into Umbrella PPO Plans? Aug 17, 2023

Unveil the hidden challenges of umbrella PPO dental plans with Gary's insights. Gain clarity on active patients, resignation periods, and strategies to break free from entanglements. Learn how to transition to comprehensive marketing and attract patients who value your services beyond insurance dependency.

Episode #252: Five Things to Do NOW to Prepare to Resign from PPO Plans Aug 10, 2023

In this highly informative episode, Gary reveals five crucial steps to help dentists prepare for resigning from PPO plans. Drawing from his extensive experience, he emphasizes the importance of proper preparation through success and failure stories. Tune in for actionable insights and expert guidance to set your practice up for success.

Episode #251: When Would I Recommend NOT Resigning from PPO Plans? Aug 03, 2023

In this podcast, Gary and Naren discuss when resigning from PPO plans is not advisable. They identify three critical attributes: needing more reasons for patients to choose the practice, being a reliable source of new patients beyond PPO plans, and being transaction-driven instead of relationship-driven. These insights help dentists make informed decisions about their practices and the implications of resigning from PPO plans.

Episode #250: Is Delta on the Ropes? Jul 27, 2023

In this episode, Gary and Naren discuss the changing landscape of dental insurance, with Delta being defensive. They explore the factors influencing Delta's policies and offer insights for dental practices to navigate the evolving environment successfully.

Episode #249: Strategies to Get Your Team Members On Board When Resigning from PPO Plans Jul 20, 2023

In this Less Insurance Dependence Podcast episode, Naren and Gary discuss strategies to get team members on board when resigning from PPO plans. They emphasize the importance of team alignment, training, and communicating the benefits of the change to ensure a successful transition.

Episode #248: A Great Way to Help Your Patients Who Pay for their Own Dental Insurance! Jul 13, 2023

In this episode, discover how to empower patients who purchase their own dental insurance. Learn about a more beneficial in-office membership plan and its advantages, including cost savings, flexibility, and increased patient loyalty. Don't miss out on this valuable insight!

Episode #247: Are There PPO Plans that do not Pay Out of Network Benefits? Jul 06, 2023

Dive into the world of PPO plans as Gary demystifies out-of-network benefits. Learn the crucial distinctions between open and closed panel plans and discover how in-office membership options can provide superior coverage at lower costs. Join the conversation for essential insights in this enlightening podcast episode.

Episode #246: Case Study: How One Practice Added $250K per year in Invisalign Cases Jun 29, 2023

Discover how a dental practice added $250k annually with Invisalign cases. Gary and Naren delve into strategies, including high-profit services and the impact of adult orthodontics. Overcome challenges like PPO plans by offering desired treatments.

Episode #245: Using Video as a Patient Communication Medium when Resigning from PPO Plans Jun 22, 2023

Discover the potential of video communication in dental practices. Learn how incorporating facial expressions, tone, and body language enhances patient understanding when resigning from PPO plans. With concise 2-3 minute videos, practitioners effectively convey changes while emphasizing quality care and personalized experiences, maximizing patient retention, and transforming PPO plan resignations.

Episode #244: Are You Busy Making Money or Losing Money? Jun 15, 2023

Gary and Naren delve into the busyness-productivity dichotomy, exposing the deceptive nature of our obsession with busyness. Sharing personal experiences, they emphasize intentionality and focus for optimal results. They also explore the financial dangers of an unproductive dental practice, emphasizing hygiene, patient retention, and productivity's impact on profitability.

Episode #243: A Strategy To Keep More of Your Existing PPO Patients When You Resign Jun 08, 2023

Join Gary and Naren in this episode as they tackle the pressing issue of dentists' dissatisfaction with PPO providers and escalating costs. Discover the rising popularity of a valuable resource for dentists seeking ways to reduce insurance dependence and navigate these challenging times in the dental industry.

Episode #242: 3 Simple Additions to Your Website That Will Help More Potential Patients Choose You Jun 01, 2023

Uncover the key to dental marketing success in this captivating podcast episode. Gary and Naren unveil three potent website additions that entice and convert prospective patients. Gain invaluable insights from Dr. Cialdini's expertise in the science of influence and dominate the market by mastering Google's organic search strategies.

Episode #241: Is Hygiene Even Viable with PPO Fees? May 25, 2023

Join us as we delve into the intricacies of managing a dental practice and explore the impact of hygiene services on PPO fees. We analyze dental practices' financial challenges in high-cost states like California and question the viability of providing hygiene services within specific PPO plans. Discover the advantages of a hygiene-driven practice and the importance of regular appointments for maintaining oral health while addressing financial realities. Inspired by a conversation with a California dental practice owner, we shed light on the complexities of balancing patient care and financial considerations in the evolving healthcare industry.

Episode #240: Leverage the Voice of Your Patients May 18, 2023

Discover how to master Google reviews in this episode and dominate your dental practice's search results. Learn the importance of the character of reviews and how they can influence SEO. Gary challenges you to become the dental practice with the most Google reviews in your community and shares success stories of those who have achieved this. Plus, hear how online reviews have transformed consumer decision-making and how leveraging patients' voices can build trust and attract new patients.

Episode #239: 6 Habits of a Thriving Dentist May 11, 2023

In this episode, Gary and Naren discuss six habits for dentists and their teams to thrive, including complimenting team members and setting goals. This episode offers practical advice for personal and professional development. Tune in now!

Episode #238: Using 'Demand' as a Criteria when Resigning from PPO Plans May 04, 2023

In this episode, Gary and Naren explore the challenges of high demand for dental services in a PPO plan and how dental practices can manage demand while maintaining positive patient relationships. With insightful comparisons to the restaurant industry, the episode emphasizes the importance of balancing practice and patient needs. Tune in for expert insights.

Episode #237: 3 Most Common Mistakes Dentists make when Resigning from PPO Plans Apr 27, 2023

Dental coach Gary shares his expertise on avoiding common mistakes when resigning from PPO plans. With experience helping over 400 practices navigate the process, he emphasizes the importance of face-to-face communication with patients and highlights two more key mistakes to avoid. Tune in to learn more.

Episode #236: Replace PPO Plans with Google as your Source of New Patients Apr 20, 2023

In this episode, Gary and Naren discuss the drawbacks of PPO dental plans and advocate for using Google as an alternative source for new patients. They explain how PPO plans come at a high cost for providers and highlight the benefits of relying on Google for patient acquisition. Gary emphasizes the importance of knowing what you're writing off and provides an insurance write-off calculator to help providers estimate their losses.

Episode #235: Applying DISC Personality Styles Knowledge when Resigning From PPO Plans Apr 13, 2023

Episode #234: Can You Successfully Resign From PPO Plans by the End of the Year? Apr 06, 2023

Gary and Naren discuss the possibility of successfully resigning from PPO plans by the end of the year in this podcast episode. They highlight a growing movement of dentists who are tired of the administrative burden and lowering fees of PPO plans. The hosts share encouraging case studies and examples of how reducing insurance dependence can significantly improve dental practices. They also discuss the benefits of going fee for service and explain how reducing insurance dependence within a year is achievable.

Episode #233: The Insider's Guide to Attracting New Patients with Your Membership Plan Mar 30, 2023

In this episode, Gary and Naren discuss the benefits of using membership plans to attract new dental patients without insurance. They explain the limitations of insurance plans, reveal the untapped market for dentists, and share tips for attracting patients through membership plans.

Episode #232: A Winning Project To Attract New Patients who become your Super Fans Mar 23, 2023

In this episode, Gary and Naren share insights on how dental practices can attract super fans and reduce insurance plan dependence. Discover how to emulate Apple's strategy of creating fans instead of customers and learn about a community service project of making NFL-quality mouthguards for local high school football teams. Find out how this project can benefit your practice and create a sense of community involvement. Tune in now to learn more!

Episode #231: Solution to Overcome Patient Resistance to Paying At Time of Service Mar 16, 2023

In this episode, Gary and Naren discuss the common issue dental practices face when collecting payments at the time of service.

They highlight the challenge of dealing with insurance companies that send reimbursement checks directly to patients, making it harder for dental practices to obtain payment.

To address this issue, they provide practical tips on reducing reliance on PPO plans and communicating the importance of patients paying upfront. They emphasize the importance of improving cash flow and reducing dependence on PPO plans.

Episode #230: A Simple Tip that can Make ALL the Difference Mar 09, 2023

In this episode, Gary and Naren share valuable insights on how dentists can successfully resign from PPO plans. They stress the importance of being fully prepared, building and maintaining relationships, and understanding patients' personal information, interests, and hobbies. Gary suggests practical strategies such as using digital note cards and doing homework to achieve a successful outcome. Listen now to discover how being fully prepared daily can significantly impact your life.

Episode #229: A Useful way to look at your Risk when Resigning from PPO Plans Mar 02, 2023

In this episode, Gary and Naren offer valuable expertise and experience for dental practice owners considering resigning from PPO plans. They explore the risks involved in such a decision and provide essential qualifications for Delta Premier members considering resigning from PPO plans. The conversation is helpful for any dental practice owner looking to make a change and offers insights into decision-making and essential considerations for making such a transition.

Episode #228: Using Google To Find Emergency Patients Feb 23, 2023

Learn critical strategies for dental practices to find and keep emergency patients by leveraging Google. Gary and Naren share how to identify search terms, create original content, and develop a strong backlink profile to become part of the top 5% dental practices that attract 95% of emergency patients in your area. Grow your practice and build a loyal patient base with this episode.

Episode #227: Tips to Add Same Day Dentistry Feb 16, 2023

In this episode, Gary and Naren discuss the importance of adding same-day dentistry to your practice. They share their tips on how you can help your practice grow using the same team and the same hours.

Episode #226: Biggest mistake practice owners make when building a website Feb 09, 2023

It's a common problem for most people who want to create a dental website. They need a more precise concept of how to get ranked on Google. Listen to this podcast episode to learn how to build a dental website and rank your site in google with our tips.

Episode #225: It's Time to Get Your Overhead Under Control Feb 02, 2023

Not everyone can be a dentist, but every dentist can be successful. With the tips and tricks in this episode, you'll be able to turn your practice around to reach a $100,000 annual income!

Episode #224: 3 Simple Lessons from a Bootstrapped Entrepreneur to Make 2023 Your Best Year Yet Jan 26, 2023

Learn how to set yourself up for success with this insightful episode of Naren and Gary's Entrepreneurial Bootcamp. Listen for simple yet powerful advice from two entrepreneurs who've seen it all!

Episode #223: Simple Way to Test Your Practice to see if you can Successfully Resign from PPO Plans Jan 19, 2023

When you want to test your practice's PPO plans, the best way to do it is to resign from PPO plans. Gary will explain why this is important and how you can successfully resign from PPO plans at your practice.

Episode #222: Why Google Ads and Pay Per Click are a Waste of Money? Jan 12, 2023

Have you ever used or are you planning to use Google Ads and Pay Per Click to market your dental practice? Well, Gary Takacs and Naren Arulrajah understand why they are a waste of money, and they share the reason in this episode!

Episode #221: Using Video as a Resource to Successfully Resign from PPO Plans Jan 05, 2023

Scared of losing a lot of patients once you drop PPO plans? Well, using a video may be the solution to keep as many existing in-network patients as possible! In this episode, Gary Takacs and Naren Arulrajah talk about how video can be used as a resource to successfully drop PPO plans.

Episode #220: Are You a Maverick? Dec 29, 2022

Gary Takacs and Naren Arulrajah discuss 3 strategies Maverick Dentists use to achieve personal, professional, and financial satisfaction. Find out whether you are a Maverick Dentist by listening to this episode!

Episode #219: A Great Way to Quickly Develop Rapport with Your New Patients! Dec 22, 2022

Rapport = Know, Like, Trust. Your new patients get to know you, like you, and trust you when you make an effort to improve rapport. Tune into this episode to find out a great way to quickly develop rapport with Your New Patients!

Episode #218: Massachusetts Question 2 Ballot Measure Wins by a Large Margin Dec 15, 2022

If you are a listener from Massachusetts, you may already know about the Ballot Measure. However, if you listen to this episode out of Massachusetts, you likely do not know about it.

Listen to this episode to find out the outcome of the Massachusetts Question 2 Ballot Measure!

Episode #217: What is Your Call Conversion Rate? Dec 08, 2022

In this episode, Naren and Gary discuss the importance of measuring the practice call conversion rate and the grading system that will enable you to figure out your practice situation. They also share how to measure the call conversion rate.

Did you know that Ekwa Marketing provides the required support to increase the call conversion rate of your practice?

They not only track your call conversion rate but also monitor the calls under HIPAA compliance and provide information on what needs to be done to improve your practice call conversion rate every month.

If you’re interested to learn more about how this would work in your practice, book a Free Marketing Strategy Meeting here: www.lessinsurancedependence.com/marketing-strategy-meeting/

Our TOPPODCAST Picks

Follow Us

Stay Connected

Less Insurance Dependence Podcast

Related Podcasts

Links

Stay Connected