Leaders in Lending

Latest Episodes:

Unlocking the New Lending Experience: The Innovations of Hybridized Banking Jul 13, 2021

Show notes

Emerging leaders of the consumer lending industry all have a few things in common.
On this week’s episode, Upstart’s Senior VP of Business Development, Jeff Keltner talks about what he’s learned from nearly a decade of working in the consumer lending arena, where the industry is advancing, and his forecasts of who will rise to the top of the market.
What he talked about:
- Differences between the ] phases of fintech innovation
- Latest advancements in innovation and digital transformation
- Hybridization of fintech and traditional banking
OPTIONAL: Check out these resources we mentioned during the podcast:
- https://www.linkedin.com/in/jeffkeltner/
Want more lending advice? Find us on Apple Podcasts, Spotify, and here.Listening on a desktop & can’t see the links? Just search for [Leaders in Lending] in your favorite podcast player.

Accelerating Auto Lending Through AI w/ Val Gui at Upstart Jul 06, 2021

Show notes

Consumers are more comfortable buying online, even big ticket items like cars. A significant impediment to ecommerce in the auto industry is securing the loan and creating a frictionless digital experience.
In this episode, we interview Val Gui, Vice President of Automotive Lending at Upstart, about trends in the automotive lending space and get some insight on how he forecasts the future of the industry.
What we talked about:
- Increased awareness about automotive lending to financial institutions
- Consumer expectations for digital experiences
- Reshaping the ecommerce mentality in the auto lending space
- Trends for the next 3-5 years in auto lending
Want more lending advice? Find us on Apple Podcasts, Spotify, and here.
Listening on a desktop & can’t see the links? Just search for Leaders in Lending in your favorite podcast player.

Economic Recovery & Regulatory Changes in Lending w/ Rob Nichols at ABA Jun 29, 2021

Show notes

Banks are the economic first responders during our current economic challenges. How do regulations support banks in their work to support Americans?
On this episode of Leaders in Lending, we had a fantastic conversation with Rob Nichols, President and CEO at American Bankers Association (ABA) about regulations, economic recovery, and the optimistic future of banking.
What we talked about:
- Potential policy and regulation changes
- The economic landscape in the near future
- ABA and their relationship with Fintechs
- Future trends in banking and lending
Want more lending advice? Find us on Apple Podcasts, Spotify, and here.
Listening on a desktop & can’t see the links? Just search for Leaders in Lending in your favorite podcast player.

Rapid Changes in the Lending Landscape w/ Nat Hoopes Jun 22, 2021

Show notes

The lending landscape is always evolving.
Recent changes in government administration, combined with the shifting dynamic of economics in response to the COVID-19 pandemic have accelerated this evolution.
Nat Hoopes, Vice President of Government Relations and Regulatory Affairs at Upstart shares his financial lending insight from DC, the changes underway, and the way banking is evolving to keep up with a rapid digital transformation.
Tune in to hear about:
- A sharp focus on the administration and regulatory changes in DC
- Expanding access to credit and lending inclusivity
- The ways COVID has accelerated the digital transformation roadmap for financial institutions
- How banks and credit unions can evaluate their economic mobility in the communities they operate in
- A policy expert’s career advice and perspective and predictions for the future of banking
OPTIONAL: Check out these resources we mentioned during the podcast:
- Nat Hoopes
- Upstart
Want more lending advice? Find us on Apple Podcasts, Spotify, and here.Listening on a desktop & can’t see the links? Just search for [Leaders in Lending] in your favorite podcast player.

Lending During a Global Pandemic: Customers Bank’s Road to Success w/ Sam Sidhu Jun 16, 2021

Show notes

Customers Bank, with a revolutionary crossover between FinTech and traditional banking, is truly disrupting and innovating past the financial industry as we know it. One year later, we look back and ask, how did AI-enabled underwriting models perform in a time of uncertainty?
Sam Sidhu, Vice Chairman and Chief Operating Officer of Customers Bank joins us this week to discuss the bank’s enormous success, how they got there, and where they’re headed next.
What we talked about:
- Lending practices and consumer loan performance during the pandemic
- How AI credit decisioning models helped drive strategic growth
- Managing risk appropriately during the pandemic
- Leading with bravery during a period of societal and economic stress
Check out these resources we mentioned during the podcast:
- https://www.linkedin.com/in/ssidhu/
- https://www.customersbank.com/
To hear more from Leaders in Lending, check us out on Apple Podcasts, Spotify, or on our website.
Listening on a desktop & can’t see the links? Just search for Leaders in Lending in your favorite podcast player.

How to Serve Customers with Strategic Diversity w/ Nate Longfellow Jun 08, 2021

Show notes

Changing company culture and implementing technology to better align with emerging digital preferences can be challenging but essential to staying ahead of the curve.
Nate Longfellow, Head of Digital, Product Strategy and Change Delivery - Home Lending at Wells Fargo, works with business partners and customers to provide them with the right capabilities to succeed. This involves implementing technology, new ways of conducting business, and strategic initiatives working in tandem to produce the best outcome.
Nate shares the challenges, strategies, and advice of his experience in four key aspects:
- Implementing change within a company using top-down goals
- Adjusting company behavior to be more accepting of failure
- When to partner, buy, or build internally
- Advice and predictions: empowering customers to self-direct
To hear more interviews like this one, subscribe to Leaders In Lending on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Leaders In Lending n your favorite podcast player.Connect with Nate at https://www.linkedin.com/in/natelongfellow/.

Digital Innovation: Adapting and Partnering in a Brick & Mortar Industry w/ Gary Fan Jun 01, 2021

Show notes

For a lot of smaller community banks and credit unions, the COVID-19 pandemic has created unique challenges as the world makes a hard left turn into a more digital focused landscape in every area, including banking.
Gary Fan, Executive Vice President and Chief Banking Officer at Gateway Community Bank, joins us to talk about the shift to digital and what it means for smaller financial institutions.
Key topics covered:
- Shifting to a more digitally enabled world
- Balancing traditional offerings with new and innovative products
- Why the COVID-19 pandemic forced Gateway to take a look at their digital offerings
- The need to adapt and be open to new possibilities, especially for small community banks
- Making sure that small financial institutions stick around long term
To hear more from Leaders in Lending, check us out on Apple Podcasts, Spotify, or on our website.
Listening on a desktop & can’t see the links? Just search for Leaders in Lending on your favorite podcast player.

Not Embracing Change is the Ultimate Risk for Banks w/ Matt Gallman May 25, 2021

Show notes

Because of historically low interest rates, insane levels of liquidity within the banking system, and changing consumer needs, some banks need to find alternative ways to generate revenue. That means embracing change and bringing on new partners.
In this episode, we talk with Matt Gallman, VP, Enterprise Risk Officer at Drummond Community Bank, about why the riskiest strategy a bank can take is not changing at all.
Key Topics Covered:
- Entering the consumer lending space during the pandemic
- Advice for banks looking to partner with Fintechs
- Getting comfortable with originating unsecured personal loans
- Finding best-in-breed solutions through multiple partners
Mentioned during the podcast:
- The Calf-Path by Sam Foss
To hear more from Leaders in Lending, check us out on Apple Podcasts, Spotify, or on our website.
Listening on a desktop & can’t see the links? Just search for Leaders in Lending on your favorite podcast player.

Taking Advantage of Data to Give Customers a Choice w/ Jim Deitch May 18, 2021

Show notes

Most banks are sitting on a goldmine of data that could be used expansively across different products and services to build a relationship with their customers for life.
Jim Deitch, Founder & CEO at Teraverde Management Advisors, joins us to talk about how banks are underutilizing one of the biggest strategic advantages they have.
What we talked about:
- The strategic advantage banks have in lending
- Why many don’t use the opportunity
- How banks can define the best way to innovate
- The transformational power of offering customers a choice
To hear more from Leaders in Lending, check us out on Apple Podcasts, Spotify, or on our website.
Listening on a desktop & can’t see the links? Just search for Leaders in Lending on your favorite podcast player.

How Community Banks are Building a High-Touch Digital Experience w/ Dan Pogue May 11, 2021

Show notes

Some clients want a 20 minute conversation with a trusted advisor. Some clients want to pick up their phone and get a loan in 5 minutes.
Banks that are able to meet both needs have a tremendous advantage over those who primarily provide one or the other.
In this episode of Leaders in Lending, our host talks with Dan Pogue, President of Commercial Retail and Small Business Sales at Midwest BankCentre, about the future of digital transformation in banking.
What they talked about:
- How to prepare employees for digital transformation.
- How to integrate new employees into a remote team.
- Effective communication tools for a hybrid environment.
- How Midwest BankCentre is integrating high touch with digital.
Find us on Apple Podcasts, Spotify, or our website.
Dan Pogue is the President of Commercial Retail and Small Business Sales at Midwest BankCentre. Formerly executive vice president-commercial banking, his focus has expanded from regional commercial lending and treasury management to include consumer/small business lending and sales as well as all retail branches.
Midwest BankCentre is a values based financial institution that influences and advances communities by empowering people, enabling businesses and energizing neighborhoods.

Our TOPPODCAST Picks

Follow Us

Stay Connected

Related Podcasts

Links

Stay Connected

Our TOPPODCAST Picks

Follow Us

Stay Connected

Leaders in Lending

Related Podcasts

1

2

3

4

5

6