Lash Boss Radio

Latest Episodes:

096 – Balancing act of motherhood and business Aug 24, 2021

Show notes

Motherhood and business have a lot of parallels. They are both challenging, extremely fulfilling and require a ton of strength, energy, and love!

I’m sharing in this episode how I am managing (so far) to juggle both aspects of my life.. what has helped me, and what has held me back.

I’d love to hear what has helped you navigate motherhood and business ownership! Connect with me at shelby@lashbossradio.com or @lashbossradio on Instagram

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095 – Reports you should run & analyze + how often you should do so Aug 16, 2021

Show notes

How is your business REALLY doing? How great of an experience are you REALLY providing? Maybe you think it’s getting time to hire a new artist or raise your prices. The only way to know is to get analytical with the data! Reviews and ratings are a great way to track this, but another way to analyze where your business stands is by running certain reports.

Productivity rate, prebook rate, and retention rate to name a few.

In this episode I dive into the above metrics, what they mean, and how to drive them up. I also give you my other favorite reports to track and how often I pull them!

Believe it or not, there were times in my career that I wouldn’t look at any reports other than our sales. Either I felt like I “didn’t have time” to run the reports, or I didn’t know which ones to run, or I didn’t know what to do with the information. NOW, I feel in complete control of these numbers and the success of my business because I know how to drive them up when a certain area of my business or customer experience needs attention.

It’s one of my favorite things to do at this point, and I never thought I’d say that!

See you back next Monday for an episode on the balancing act of parenthood and business ownership.

Connect with me at @lashbossradio on Instagram or shoot me an email shelby@lashbossradio.com

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094 – Policies you should revisit and how to communicate them effectively Aug 09, 2021

Show notes

As a business owner, there are so many things to juggle and be mindful of on an everyday basis. Inventory, payroll, client communication, booking, etc. Not having clear policies set in place can cause laxity with clients, stress, and lost income.

It may be time to have a look at your current policies, polish them up, and cultivate healthier relationships with your business practices.

Thank you to Prolong Lash for sponsoring this episode! Check out www.prolonglash.com to purchase. Make sure to use code lashbossradio (all lowercase) at checkout for 15% off.

Want to continue the conversation? Head to @lashbossradio on Instagram or shoot me an email at shelby@lashbossradio.com

See you next Monday for the next episode on reporting and analysis of your lash business!

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093 – Why I downsized from two locations to one + lessons I learned Aug 09, 2021

Show notes

It is so great to be back for Season 10! I have missed recording so much. This season you can expect to see crucial topics that will help you improve as a lash artist and/or salon owner vs interviews.

In this episode, I discuss why I decided to merge both of my locations into one. After 3 years of having two locations, I have my entire team under one roof. With this journey came a ton of lessons, which I’m sharing in this episode too!

Season 10 airs every Monday. Contact me at @lashbossradio on Instagram or send me an email shelby@lashbossradio.com to continue the conversation.

Next up – Policies you should revisit and how to communicate them!

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