Intermountain Podcast

Latest Episodes:

Thanks for Asking: One Intermountain NICUs Aug 21, 2018

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How are we working more as One Intermountain in our NICUs across Intermountain Healthcare? And how can we improve the ways we work together? Those are the questions CEO Marc Harrison, MD, asked longtime Primary Children's NICU nurse John Wentland, RN, on this week's Thanks for Asking podcast. John was among the team who helped train Marc when he was a pediatric ICU fellow at Primary Children's in the early 1990s, and Marc took the opportunity to learn from John again.

Episode 31: Preventing Infections Acquired in the Healthcare Setting Aug 13, 2018

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In this podcast, Shannon Phillips, MD, Chief Patient Experience Officer, talks with Kristin Dascomb, MD, Medical Director for Infection Prevention and Control and Employee Health, and Cherie Frame, System Infection Prevention Director, about creating standards of care to decrease the incidence of infections acquired in hospitals and other healthcare settings.

Thanks for Asking: Protecting Caregivers From Violence Aug 10, 2018

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As a charge nurse in the Emergency Department at Intermountain Medical Center, Josh Lane, RN, has both witnessed and been a victim of violence from patients and their family members. He's always concerned about the safety of himself and his team, which is why he asked CEO Marc Harrison, MD, what can be done to better keep Intermountain caregivers safe from workplace violence.

Episode 30: Antibiotic Stewardship for the Better Health of our Patients and Communities Aug 07, 2018

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Shannon Phillips, MD, Chief Patient Experience Officer, talks with Eddie Stenehjem, MD, Infectious Disease Specialist and Antibiotic Stewardship Medical Director, and Whitney Buckle, Clinical Infectious Diseases Pharmacist and System Antibiotic Stewardship Pharmacist Manager, about the risks associated—for patients and our communities—with inappropriate antibiotic use.

Thanks for Asking: Fixing Performance Evaluations Aug 02, 2018

Show notes

Do we really need annual performance evaluations? Are they worth the time, expense, and stress? Is there a more effective way to deliver feedback? Those are questions Primary Children's NICU nurse John Wentland, RN, asked CEO Marc Harrison, MD, in this week's Thanks for Asking podcast.

Working together to reduce prescription opioid misuse Aug 02, 2018

Show notes

Mikelle Moore, Intermountain's senior vice president for Community Health, talks with David Hasleton, MD, Intermountain's medical leader for prescription opioid misuse, about best practices for prescribing opioids, meeting the needs of chronic pain patients, medication-assisted therapy, and public awareness campaigns. The opioid crisis is difficult to address, but Intermountain's partnership with physicians and partners is helping us to understand opioid use disorder and save lives.

Episode 28: Reducing variation: Standardizing the Work of Intermountain Medical Assistants Jul 25, 2018

Show notes

In order to provide consistent care in Intermountain Medical Group clinics, Kelly Imlay, Nurse Administrator for the Medical Group, is working with Continuous Improvement to standardize patient care provided by Medical Assistants. In this podcast, Anne Pendo, MD, Medical Director for Experience of Care talks with Kelly and Diane Salisbury, an Intermountain medical assistant for the last 14 years, about how creating standards for the same care across all Intermountain clinics will improve the patient--and caregiver—experience.

Thanks for Asking: Help Finding Insurance Jul 20, 2018

Show notes

Leanne Peterson, RN, a clinical risk manager for Utah Valley, has three children over the age of 26 who are struggling to find the right health insurance plan. Their employers don't offer insurance coverage and they're not sure what to do. Leanne asked CEO Marc Harrison, MD, in this week's Thanks for Asking podcast if there's anything Intermountain and SelectHealth can do to help young people like her kids find the right insurance plan for their needs.

"You're pointing out a much larger problem, which is that not only is healthcare very expensive, but this is all very complicated," Marc says. "Imagine if your kids didn't have a nurse for a mom… As an industry we have an obligation to demystify and simplify things so that regular hard-working people can not only afford their health insurance and their healthcare, but also understand how to navigate the system for themselves."

Three resources to help with finding insurance coverage:

SelectHealth.org or 1-855-442-0220
211Utah.org or 1-888-826-9790
Healthcare.gov

Episode 27: How an Innovative Multi-disciplinary Team at Intermountain is Working to Help Opioid Addicts Reclaim Their Health Jul 17, 2018

Show notes

Mark Briesacher, MD, President of the Intermountain Medical Group, speaks with Dean Mayer, MD, Medical Director of Riverton Hospital, Eddie Stenehjem, MD, Infectious Disease specialist and Medical Director of Antibiotic Stewardship, and Michael Coudreaut, MD, Psychiatrist and Consultation Liaison at Intermountain Medical Center, about the team they have created to help improve the lives and health of Intermountain patients addicted to opioids.

Thanks for Asking: Stopping Silos Jul 12, 2018

Show notes

How can we ensure that our leaders and caregivers are working together effectively in our new structure and not moving back into silos? That's the question Heather Brace from Human Resources asked CEO Marc Harrison, MD, in this week's Thanks for Asking podcast. She also asked what we can do to help leaders and teams, who are used to working in smaller regions, successfully collaborate across the entire system.

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