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    Marketing

    Inside BS Show

    Would you like to work with better clients, make more money, and build a business that gives you true freedom?

    Have you struggled with the loneliness that comes with working long hours and solving the dozens of complex problems you face as an entrepreneur?

    Do you ever feel like the most valuable business secrets are shared behind closed doors—where only insiders have access?

    Welcome to The Inside BS Show—your daily invitation to step behind the velvet rope and into the room where real business leaders talk strategy, success, and scale.

    These are your people. They’ve been where you are, and they’ve gone where you want to go. But most importantly, they feel your pain and can help it go away.

    If you’re an entrepreneur, CEO of a private company, or leader of a professional firm, this show is your secret weapon.

    On each show we break down the business growth strategies that insiders use to win—revenue generation, building influence, succession planning, hiring top talent, navigating legal minefields, and crafting an exit strategy that maximizes value.

    But this isn’t just a podcast—it’s a community. We don’t just talk at you; we bring you into the conversation.

    Your host, Dave Lorenzo (The Godfather of Growth), gives you an exclusive front-row seat to the insights, strategies, and behind-the-scenes conversations that drive business success.

    A new episode drops each Wednesday at 6 AM.

    Want to connect with Dave? Call (305) 692-5531.

    What are you waiting for? Join us ON THE INSIDE.

    Advertise
    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    How to Build a World Class Call Center | Richard Blank | 521 Jun 25, 2022
    Show notes

    On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica.

    00:00 How to Build a World-Class Call Center
    01:02 What are the unique qualities of Costa Rica?
    03:01 How well does the English accent of Costa Ricans sound?
    05:06 Why did Dave's family choose to relocate to Miami?
    07:19 Richard's journey to Costa Rica
    13:25 What are the benefits of people speaking English and Spanish in the business world?
    18:47 What services does Richard's Costa Rica Call Center offer?
    24:33 What are the business procedures Richard uses in Costa Rica for clients in America?
    35:10 Is there any reluctance among call center representatives to make phone calls?
    39:21 What are the pros and cons of call center employees working remotely when COVID 19 arrives?
    43:22 What qualifications must new call center employees meet in order to work for Richard?

    Richard Blank
    CEO
    Costa Rica’s Call Center
    (888) 271-6750
    ceo@costaricascallcenter.com

    Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
    At the beginning of the new millennium, Mr. Blank relocated to Costa Rica to train employees for one of the larger call centers in Central America.

    By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, Richard has successfully prepared and managed over 10,000 of the finest telemarketers in the country for the past twenty one years.

    In addition, he has earned the reputation of running a school for telemarketing and is often sought after for private training sessions and consultation.

    Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
    Per Gamification, Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America.
    Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.


    Immigration Law Master Class | Bennett Savitz | 520 Jun 24, 2022
    Show notes

    On today's Inside BS Show, Dave Lorenzo interviews Immigration Attorney Bennett Savitz. Bennet shares his substantial knowledge of the United States Immigration system with us.

    00:00 Immigration Law Master Class
    00:47 What it's like to work as an Immigration Lawyer these days?
    02:44 What are the Various Aspects of Immigration Law?
    05:21 What are The Labor Market Effects of Immigration?
    07:47 What is the H-1B Visa Program?
    09:25 What other Immigration Laws allow foreigners to work in America?
    11:20 Who is eligible for L1 Visa?
    12:05 Is there another way for immigrants to work in agriculture in the United States besides the H1B Visa?
    13:32 What is a Special Transit Visa?
    15:03 What are the options for foreign investors looking to invest in the United States?
    19:35 What is an EB-5 Visa and is it a permanent program?
    20:33 What is the requirement for the Investment to be in a Targeted Employment Area (TEA)?
    21:54 What should an Employer ask Immigration Lawyers for Assistance in Hiring a Foreign worker in the United States?

    Bennett Savitz
    Immigration Attorney
    Savitz Law Offices
    (617) 723-7111
    BSavitz@ImmigrationOptions.com
    https://www.immigrationoptions.com/

    About Bennett Savitz
    Bennett Savitz has practiced exclusively in the area of immigration law since 1994. Since 2008, Bennett Savitz has been selected as one of Boston's Best Lawyers in Immigration Law by Best Lawyers of America. Best Lawyers of America is a trademarked publication described as "the leading referral list in the legal profession."
    Additionally, in 2014, Bennett Savitz was selected to be added to The International Who’s Who of Corporate Immigration Lawyers. In 2020, Savitz Law Offices was selected as Global 100 Business Immigration Law Firm of the Year in Massachusetts. Since 1994, Bennett Savitz has been an active member of the American Immigration Lawyers Association (AILA), serving on several local and national AILA committees, helping shape policies and procedures for the entire Immigration Bar. He has also served as the Chapter Chair of the New England Chapter of AILA. Bennett Savitz speaks frequently and writes numerous articles on various aspects of Immigration Law. He graduated cum laude from the University of California at San Diego in 1990. He received both his M.A. in International Relations and his J.D. from Boston University in 1993, where he graduated as an Edward F. Hennessey Scholar. He is currently teaching Business Immigration Law at New England Law School, and a Graduate School course on Immigration Law and Policy at Lesley University.


    How to Develop Business Strategy | Barry Horwitz | 519 Jun 23, 2022
    Show notes

    How to Develop Business Strategy

    If you own, manage or lead a business, this is the show for you. On this edition of the Inside BS Show, Dave Lorenzo interviews Barry Horwitz, a business strategist.

    Join us!

    Chapters:
    00:00 How to Develop Business Strategy
    01:23 How did Barry Develop his Entrepreneurial Mindset?
    03:14 What does Culture Eat for Breakfast?
    05:09 Strategy as defined by Barry Horwitz
    06:11 What is the Difference Between Strategy and Strategy Implementation?
    07:51 How does Barry's Experience Assist Clients in Achieving Business Success?
    09:48 What is Barry's Strategy for Dealing with Clients who have no chance of Growing the Business?
    11:44 Was Barry ever fired by his clients for telling them the truth about their company's not-so-great potential?
    14:46 How to Navigate the Internal Politics of a Client Organization?
    20:07 How does Barry handle aggravating people in an organization?
    22:22 How to Enhance the Lifetime Value of the Client?
    24:51 How has COVID 19 Pandemic and all of its ancillary issues Impacted Client Strategy?
    27:24 How wonderful it is to reconnect with people after the COVID 19 Pandemic.
    30:03 What is the Future of home-based businesses like Real Estate after a Pandemic?
    34:39 The importance of working from home versus working full-time in an office
    37:49 What does Barry do for Business Development?
    40:21 What is the leverage that Provisors provides to Barry?


    Barry Horwitz
    +1-617-928-0572
    email@horwitzandco.com
    https://horwitzandco.com

    About Horwitz and Company:

    Barry Horwitz established Horwitz and Company in 1995, a management consulting firm that specializes in helping clients grow in a strategic and sustainable way. His career has been exceptionally diverse and varied, spanning a broad range of industries, organization types and sizes, both domestic and international.

    As a consultant with The Boston Consulting Group, he helped Fortune 500 companies assess competitive situations and develop growth strategies. As a co-founder and chief operating officer of a venture-backed Internet startup, he raised more than $12 million in venture capital and led the company’s expansion for three years. As a VP of marketing and strategy for a billion-dollar retail chain, he developed the growth strategy for the core business while initiating the launch of a mail-order pharmacy unit that was ultimately sold to Medco.

    In his nonprofit work, he has facilitated strategic planning, marketing and business plan development for organizations ranging from national in scope (such as Charity Navigator and two divisions of the American Nurses Association) to local/ regional (such as Chimes International, Inc., The Benjamin Franklin Institute of Technology and the Conservation Law Foundation).

    A sought after speaker and moderator, Horwitz teaches MBA courses in strategy and entrepreneurship at Boston University’s Questrom School of Business and Emerson College’s Global Marketing program.

    He earned his MBA from Harvard Business School and his bachelor’s degree in economics from Colby College. An avid tennis and squash player, he lives in Newton, Massachusetts with his wife and empty nest.


    Leadership Secrets from the Stage to the Boardroom | Sarah Finch | 518 Jun 21, 2022
    Show notes

    Leadership Secrets from the Stage to the Boardroom

    If you are a business leader, this is the show for you. If you are a professional speaker, this is the show for you. If you want to be more confident in sales or as an entrepreneur, this is the show for you. Join Dave Lorenzo as he interviews Sarah Finch on this edition of The Inside BS Show.

    Chapters:
    00:00 Leadership Secrets from the Stage to the Boardroom
    01:10 How did Sarah become interested in Improvisation?
    02:53 How improv and stand-up can help you improve your corporate performance
    05:54 What should a new improv performer do to be successful in business?
    07:39 Dave's Three Improv Concepts for Successful Client Business
    10:58 How to prepare for an improv scene, as well as a sales meeting or consultative session
    13:56 Sarah's improv training has taught her how to deal with unexpected shock.
    16:05 How improv helped Dave connect with his audience more effectively
    18:26 How Sarah's theatrical background helped her speaking career
    20:22 How Sarah put together her conference keynote speech
    23:55 What is the best way to use humor in the workplace
    31:23 A case study on how Sarah's theater experience helped a CEO connect with his or her team.
    37:27 How did Sarah help someone with a bad poker face become the CEO?
    42:56 How does Sarah connect with people these days and let them know she's available?
    44:12 How does Sarah handle virtual speaking engagements?
    45:57 Dave's business perspective about virtual events
    47:34 How competitive is the world of professional speaking?
    51:21 Sarah's advice to herself in her professional development 15 years ago

    Sarah Finch
    Leadership Consultant
    (773) 799-4571
    sfinch@sarahfinch.com

    About Sarah Finch:
    Sarah Finch has spent more than 20 years as a facilitator, speaker and coach. Throughout her career she has led improv-based corporate learning for The Second City theatre, leadership competency development for the YMCA and high potential and executive leadership programs for companies in the Vista Equity Partners portfolio. Five years ago, she decided it was time to lead her work with her own voice and launched her solo business providing leadership and team development her way – with a unique mix of practical expertise, business acumen and theatre-savvy. She has worked with hundreds of corporate, non-profit, government and manufacturing companies including GE Healthcare, Deloitte, Major League Baseball, Harley Davidson, Kraft, Cisco, the IRS and many others.
    An accomplished conference speaker, Sarah has delivered breakout sessions and main stage keynotes with audiences across the country. She is a certified provider and coach for EQi and TruScore 360s and is a Faculty member with Lake Forest Graduate School of Management.
    Sarah holds a BS from Northwestern University’s School of Speech and an MA from New York University’s School of Education.


    How to Achieve a State of Peak Performance | Chris King | 517 Jun 20, 2022
    Show notes

    How to Achieve a State of Peak Performance

    Are you ready to fulfill your potential? Today's Inside BS Show is designed to help you do that. On this episode, Dave Lorenzo interviews Chris King - an executive coach who helps successful professionals take their game to the next level.

    If you are ready to move your performance from GOOD to GREAT, this is the show for you. Join us.


    00:00 How to Achieve a State of Peak Performance
    00:35 What is the process of Flow?
    01:28 How to put ourselves into an optimum state of consciousness
    02:33 What are some examples of people in an optimal state of consciousness?
    04:57 How to master a flow state
    07:13 What are the flow triggers
    08:40 Is there any preparation required to be in the flow state
    12:47 What will help you to achieve flow?
    14:19 A story: How Chris helped a regular person achieve flow state.
    23:14 How long does it take to get into the flow state?
    25:34 What is the downside of getting into the flow state?
    30:29 How does Chris get people into that state and not go over the edge?
    32:51 Is it possible that some people never experience flow in their lives?
    39:29 How can renegotiating your existence help you achieve greater business success?
    43:40 Who are Chris's ideal clients?
    45:17 Who are the types of people who work with Chris King?

    Chris King
    Founder
    Pique-Performance and Flow Coach
    (323) 977-8766
    chris@statusflow.net

    About Chris King:
    You’ve renegotiated deals, jobs, and even relationships. What if you could renegotiate your existence? You can! And you can make the impossible, or even the unimaginable, a reality quicker than you thought!
    “Pique-performance” (spelling is intentional) executive coach, author, and speaker Chris M. King sets the conditions for “flow,” a.k.a. “the zone.” He facilitates the journeys that lead to the discoveries that create sustainable advancements for organizations and individuals to quickly achieve the impossible.
    Chris’s background is working in technology, broadcasting, and in the neuroscience institute of a Southern California hospital. He has also trained with the very best in flow research including the Flow Research Collective, the Flow Genome Project, David Bayer, Brendon Burchard, Dr. Andrew Huberman, Unbeatable Mind, and retired US Navy SEALs.
    Chris’s book, Renegotiate Your Existence: Unlock Your Impossible Life is now available on Amazon.


    How to Do Business with a Commercial Banker | Patrick Osborne | 516 Jun 16, 2022
    Show notes

    How to Do Business with a Commercial Banker

    If you've wondered how to get the attention of a business banker, this is the show for you. On today's Inside BS show, Dave Lorenzo interviews Patrick Osbourne, a commercial banker with CIBC.

    00:00 How to Do Business with a Commercial Banker
    00:42 How did Patrick get into Banking?
    02:57 What is the underwriting process when lending money to Non-Traditional Bank Clients?
    04:27 Who are Patrick's ideal clients?
    05:21 How does a Commercial Relationship Manager provide services to clients?
    07:03 How important is a middle-market in Patrick's business relationships with personal and commercial banking?
    09:37 What is Patrick's Business Development Process?
    11:34 Patrick's Inspiring Success Story in Business Development
    17:35 How to Form a Relationship Between a Banker and a Client
    19:44 What are some of Patrick Osborne's rules for dealing with a banker?
    23:33 Who is not a good referral to a banker?
    25:20 Referring business the way you want to be referred by Dave Lorenzo
    27:53 How can referral help people connect and do business?
    29:17 Who are the three types of LinkedIn users?
    31:57 How important and useful is LinkedIn to Patrick?
    33:40 Dave's connection request guidelines on LinkedIn
    36:36 Avoiding red flags when doing connection business on LinkedIn
    38:31 Dave's strategic plan for networking relationships that will benefit his clients

    Patrick Osborne
    Managing Director
    CIBC
    (312) 564-2879
    patrick.osborne@cibc.com

    About Patrick Osborne:
    Managing Director and Commercial Banking Relationship Manager at CIBC responsible for managing existing relationships and new business development efforts for commercial and industrial (C&I) clients in Chicagoland and specialty finance clients nationally. Patrick provides loans to middle market companies with revenues of $25MM to $2B, along with wealth management, treasury management and capital markets services to businesses and their owners.


    How Does a Private Investigator Look at Your Finances? | Stuart Berman | 515 Jun 15, 2022
    Show notes

    How Does a Private Investigator Look at Your Finances?

    On this episode of the Inside BS Show, Dave Lorenzo interviews Stuart Berman. They discuss all manners of fraud and how people get caught (among other things).

    Join us!

    00:00 How Does a Private Investigator Look at Your Finances?
    01:04 What inspired Stuart to become a Special Agent and Investigator?
    03:38 Stuart's background includes working for the Illinois Department of Securities, as well as being a retired federal agent and forensic accountant.
    07:14 What is a General Services Administration (GSA)
    09:20 How the General Services Administration handles whistleblower cases?
    12:54 Who engages Stuart?
    14:48 How does a Licensed Private Investigator like Stuart work in the United States?
    16:07 Virtual Reality Assets, Crypto, and NFTs: A Private Investigator, Anti-Money Laundering Specialist, and Certified Fraud Examiner's Perspective
    26:37 How do complex schemes, such as sophisticated fraud, grow exponentially?
    28:23 How does the US law tracing money back two generations work?
    32:25 How can a Real Estate Attorney spot a Red Flag Fund?

    Stuart Berman
    Co-Founder
    RSA Management & Investigations
    (708) 417-9269
    stuart.berman@rsariskmanagement.com

    About Stuart Berman:
    Stuart G. Berman CFE, PSP, CAMS, is the Principal and Co-Founder of RSA Risk Management & Investigations LLC. Prior to co-founding RSA, Stuart was an award-winning Special Agent In Charge where he supervised the regional criminal, civil and administrative investigative program, encompassing six Midwestern states and 12 judicial districts. With more than 20 years of federal law enforcement and extensive government investigative experience in conducting complex internal and external investigations.
    Stuart is a Certified Fraud Examiner and a Certified Anti-Money Laundering Specialist with more than 25 years of experience conducting and leading audits, quality assurance reviews, examinations, risk assessments, internal controls reviews and testing, and inspections. Stuart possesses strong forensic accounting skills and is highly experienced at implementing proactive data analytics, analyzing records and information, interpreting data, summarizing, and presenting complex financial and commercial-related issues.
    Prior to Stuart’s federal law enforcement career, he worked with the Illinois Secretary of State, Department of Securities. He investigated several multi-million dollar unregistered investment promissory note Ponzi Schemes, in Illinois. In addition to Ponzi Schemes, Stuart investigated numerous “churn and burn” and conversion of customer assets cases.
    Among Stuart’s many investigative accomplishments, was a five-year GSA OIG, FBI undercover investigation in which numerous consensual recordings were made of GSA officials and contractors by cooperators. By the conclusion of the investigation, approximately 19 individuals composed of contractor employees, GSA employees, a court security officer, and an FBI typist; were charged with various bribery charges and with disclosure of wire and oral communications and pleaded guilty.
    In addition to the vast array of investigative experience, GSA OIG’s oversight of the Federal Protective Service prior to the Department of Homeland Security realignment, provided Stuart with expertise in physical, technical and personnel security. This all-important work resulted in Stuart’s experience in site surveys, physical security assessments, threat assessments, and business continuity plans.


    Keeping the Chicago Real Estate Market Fair for Tenants | David Liebman | 514 Jun 14, 2022
    Show notes

    Keeping the Chicago Real Estate Market Fair for Tenants

    On this episode of The Inside BS Show, Dave Lorenzo interviews David Liebman. David is a Real Estate professional who represents commercial property tenants. He is also a hockey referee. How are those two roles similar? How are they different? Join us to find out.


    00:00 Keeping the Chicago Real Estate market Fair for Tenants
    00:47 Why did David choose to work as a tenant representative?
    05:47 What are the benefits of working with new people versus experienced people in the market?
    08:11 What is the leverage of business tenants staying in a commercial space?
    12:15 What is it that David does that makes people go WOW?
    18:21 How difficult is negotiating with an entity rather than a single landlord?
    21:52 What is unique about the Chicago Real Estate market?
    25:37 What does the future of commercial Real Estate in Chicago look like?
    28:53 How did David become a hockey referee?
    31:42 How does David handle hockey parents when things get heated?
    34:11 How can a baseball coach and a hockey referee set a good example for their teams and their children's parents?

    David Liebman
    Tennant & Buyer Representative
    Merit Brokers, LLC
    dliebman@meritre.com
    (847) 721-6088

    About David Liebman:
    We create superior negotiating leverage for Commercial Tenants, Buyers, & Investors so that landlords and sellers COMPETE for our clients.
    We make landlords and sellers COMPETE for our clients, the Tenants, Buyers, & Investors of Industrial and Office Properties. Our Secret Sauce: NO CONFLICTS OF INTEREST with owners & landlords -- we exclusively rep ONLY the buyers & tenants; superior negotiation skills honed over 32+ years; high attention to detail; prior legal experience; and EXCEPTIONAL personal service! We work in the Chicago Metro area as well as providing national and international representation through the Society of Industrial and Office Realtors (ww.sior.com) and ProVisors brokers and influencer relationships. RESULT: THE best deals for our clients in their respective markets!


    How to Be Different and Grow your Book of Business | Jonathan Mayotte | 513 Jun 13, 2022
    Show notes

    How to Improve Your Business Performance | Rob Stepen | 512 Jun 10, 2022
    Show notes

    Insperity is a company that helps businesses with their human capital management. On this episode of The Inside BS Show, Dave Lorenzo interviews Business Performance Advisor Rob Stepen. Rob shares the value of Insperity's services, and he shares valuable business advice.

    Join us for this compelling interview.

    Chapters:
    00:00 How to improve your business performance
    01:05 What does Insperity do?
    03:07 How does Insperity's co-employment model work?
    04:24 What are the different business services Insperity provides?
    06:49 How does Rob find his clients?
    08:43 What you should know if you want to start a business
    15:50 How altruistic behavior benefits Your business, life, and happiness
    19:51 How being a Provisors member can help you broaden and strengthen your network
    25:38 Who are Rob's best clients?
    28:37 The value of referrals

    Rob Stepen
    Business Performance Advisor
    Insperity
    rob.stepen@Insperity.com
    (773) 818-7002

    About Rob Stepen:
    I apply decades of experience as a business owner to work with Small to Mid-size businesses to realize their company goals by improving their efficiency, accelerating growth and driving revenue by introducing our PEO Model.


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