Inside Angle

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Clinical documentation: Easing the burden on physicians Feb 26, 2020

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As a palliative care physician, Dr. Beth Wolf experienced the complexity of communication. As she helped patients and families navigate issues related to pain or end-of-life care, she saw that the way clinicians communicate with each other was rich with opportunity for misunderstanding. So, how do we help physicians accurately document a patient's true burden of illness without disrupting the delivery of efficient and compassionate care? Now, as a documentation champion at Roper St. Francis Healthcare (and an advisor to 3M), Dr. Wolf trains physicians on how to incorporate accurate and concise clinical documentation into their work with patients.

Prevention vs. treatment: Investing in the health of communities Feb 10, 2020

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When public health initiatives account for 90 percent of improvements in population health, what is the role of the care delivery system in addressing non-medical or social factors that drive outcomes? For Nico Pronk, PhD, President of the HealthPartners Institute and Chief Science Officer at HealthPartners, it means finding the right balance between caring for the urgent needs of a community and enhancing the vital conditions of a community, such as affordable housing, healthy food accessibility, and early childhood education. Based on the success of HealthPartners' Power Up 4 Kids program and other intiatives, Dr. Pronk discusses an approach that pays careful attention to the needs of a community and engages local stakeholders to improve the chances of good outcomes.

Medicaid: The backbone of U.S. health care Jan 09, 2020

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As the largest health insurance program in the country, providing the majority of mental health care and long-term services and support, Medicaid is an indispensable component of the U.S. healthcare system. Matt Salo, Executive Director of the National Association of Medicaid Directors, works with state Medicaid agencies around the nation to improve quality, cost and the experience of care for patient populations that are most vulnerable. Our host, Dr. Gordon Moore sat down with Matt Salo to discuss the state of Medicaid in 2020 and beyond.

Can AI help solve the challenge of physician burnout? Nov 07, 2019

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How can artificial intelligence help physicians who are overloaded with quality measures and administrative tasks that pull them away from patient care? Can AI help address the alarming increase in exhaustion and depression among clinicians? In his second Inside Angle podcast episode, Juggy Jagannthan, Ph.D., research director and AI evangelist at 3M MModal, explains how AI can ease the administrative burden by capturing the clinician/patient interaction in real time.

Searching for better outcomes and lower costs: The challenges facing state Medicaid directors Oct 29, 2019

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State Medicaid agencies are under enormous pressure to reduce costs while maintaining quality of care for Medicaid beneficiaries. In this podcast episode, Dr. Gordon Moore talks with Billy Millwee, former Texas Medicaid director and now consultant to Medicaid programs across the U.S. Mr. Millwee discusses his work to help state agencies understand value-based payment, pursue waivers, and address social determinants of health. Each state brings different ideas to the table. Which approach works best? By creating the right incentives, state Medicaids can bolster innovation to improve outcomes and lower costs.

Biking 3,255 miles to talk health care Oct 14, 2019

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What is your opinion of U.S. health care? That's the question Dr. Paul Gordon asked of average Americans he met while biking coast to coast on a three-month sabbatical from his family medicine practice. His goal? Amplify the voices of those in rural areas and small towns to help clinicians be better practitioners---and listeners---when it comes to their patients.

Lowering readmission rates by breaking down silos Aug 27, 2019

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In 2016, BayCare Health System took on its high readmission rates by launching seven different programs to lower readmissions. The problem? The programs were in silos, so overall results didn't meet objectives. In this episode, Teri Sholder, BayCare Health Senior Vice President and Chief Quality Officer, describes how the BayCare team used data analytics to break down silos and consolidate initiatives into "power combos" that help BayCare Health better achieve its goal of reducing readmissions.

Measuring what matters in health care Aug 15, 2019

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In part one of his podcast episode, Dr. John Wasson, Professor Emeritus at Dartmouth Medical School, suggests U.S. health care could learn a few lessons on quality improvement from the world of organized crime. This time around, Dr. Wasson dives into the issue of clinician burnout caused by "quantophrenia"---a condition he describes as measurement for its own sake without real benefit to patients or providers. The solution to quantophrenia? Just seven simple measures.

Sorting through a sea of data: AI in health care Jul 25, 2019

Show notes

Providers are increasingly overwhelmed by administrative work that takes them away from patient care. How can clinicians leverage AI solutions to optimize and modernize care without adding to already taxing levels of burnout? AI Evangelist V. Juggy Jagannathan, PhD, shares his expertise on artificial intelligence, deep learning and more in this episode.

Confronting the opioid crisis Jul 16, 2019

Show notes

In this episode, Dr. Eugene Christian of Bon Secours Mercy Health System describes a new approach to solving the opioid addiction crisis. By reforming opioid prescription practices, creating new, non-narcotic regimens that tackle pain, and tracking metrics across its health system, Bon Secours is guiding physicians through a workflow that promotes patient safety.

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