Inside Angle

Latest Episodes:

A COVID-19 silver lining? Overcoming roadblocks to innovation Nov 24, 2020

Show notes

One silver lining of these COVID-19 times? The willingness to be inventive, try new approaches and invest resources in improving care outcomes. In this episode, Samantha Olds Frey, CEO of the Illinois Association of Medicaid Health Plans, describes what happened when health plans came together with Illinois Medicaid to support members facing unprecedented challenges arising from the pandemic.

Super utilizers: A breakthrough approach to care management Oct 13, 2020

Show notes

Nationwide, emergency departments struggle with super utilizers, those patients who come into the ED as often as once a day. How can hospitals reduce utilization to bring down costs and still improve outcomes? Jason Greenspan, MD, associate chief medical officer with Emergent Medical Associates describes a breakthrough approach to care management.

The role of health plans in addressing social determinants of health Sep 24, 2020

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What problems can be solved when health plans collaborate with each other rather than compete? In this episode, we explore Project Link, a new forum that brings health plans together to understand the impact of social determinants of health (SDOH) on their members. In this episode, Michelle Jester, Executive Director of Social Determinants of Health for America's Health Insurance Plans (AHIP), describes innovative approaches to solving SDOH challenges achieved through health plan communication and collaboration.

Telemedicine during the pandemic: Finding the right approach Aug 27, 2020

Show notes

Telemedicine has been around for a long time, but many health care organizations made the first moves into telehealth with the COVID-19 public health emergency. Even before the pandemic, Washington DC-based Unity Health Care devised a telemedicine strategy that targeted underserved populations. How has the pandemic impacted Unity's program and will its current initiative become the new norm? Drs. Angela Diop and Andrew Robie discuss the present and future of Unity's telemedicine services and detail strategies your organization can use to bolster its telehealth efforts.

Health care pricing: Why it's time to consider big changes Jul 28, 2020

Show notes

In his New York Times best-selling book "The Price We Pay," Dr. Marty Makary discusses the worsening crisis of high health care costs and the impact on quality of care. Is price transparency the answer? Listen to the latest podcast episode for Dr. Makary's perspective and hear about his work as a Johns Hopkins surgeon and professor of public health, where he is researching ways to bridge the divide between cost and quality.

Making things simple in user experience isn't always simple Jul 10, 2020

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Electronic health records give providers an enormous amount of information, but finding relevant patient information can be like finding a needle in a haystack. The result: cognitive overload for providers, leading to wasted time and physician burnout. In this episode, 3M User Experience (UX) Design Team Lead Anna Abovyan explores ways to reduce the cognitive load on physicians by designing technology that is intuitive, easy to use, and helps, not hinders patient care.

Bringing successful whole person care to high needs/high cost patients Jun 23, 2020

Show notes

The COVID-19 pandemic has put extraordinary stress on state Medicaid budgets. Enrollment is increasing, along with direct and indirect costs, at a time of declining state revenues. What can be done to mitigate these issues? CareMore Health, an integrated health plan and care delivery system for Medicare and Medicaid patients, is moving away from fee-for-service incentives to provide comprehensive care to its high needs/high cost patients. In this episode, Dr. Theresa Brown and Dr. Vibin Roy discuss the success of the CareMore Health clinical model, where clinicians and community resources are aligned and coordinated as a team.

Telemedicine: Improving outcomes in the time of COVID-19 May 28, 2020

Show notes

During this time of COVID-19, we've seen a striking increase in the use of telemedicine services. The Inside Angle podcast revisits an episode featuring telemedicine pioneer Barb Johnston, co-founder and CEO of HealthLinkNow, a network of clinicians providing mental health services to patients online. With nearly two decades of experience in implementing telemedicine programs, including the creation of the California Telemedicine Network (CTN), she brings her veteran perspective to the table in discussing the regulations, payment policies and technology needed to achieve the well-documented benefits of virtual health care.

Patient care from home: Achieving optimal outcomes May 14, 2020

Show notes

There are thousands of wellness apps, devices, wearables and telehealth tools that can be used for chronic disease management and patient health monitoring at home. Although new technologies can lead to early identification of health concerns, they may also lead to unnecessary interventions that result in unintended complications and worse outcomes. In this episode, we reconnect with Juggy Jagannathan, PhD, AI evangelist for 3M, to consider which people are most likely to benefit from new care tools and strategies.

Serving the safety net community May 13, 2020

Show notes

Immigrant communities and underserved populations experience disparities in care due to high poverty, limited access, cultural or linguistic differences, and other concerns. In this episode, Dr. Gordon Moore talks with Iliana Gilman, the former chief executive officer of El Buen Samaritano, an organization serving the Latino immigrant community in Austin, Tex. With a team dedicated to breaking down barriers to care, El Buen Samaritano is improving outcomes by tackling social determinants of health.

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