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    Health & Fitness

    Inside Aesthetics

    Inside Aesthetics (IA) is the world’s most listened to podcast for cosmetic injectors and aesthetic businesses. Co-hosted by Dr Jake Sloane & David Segal, each episode explores injectable-related content, aesthetic topics and insider business knowledge. New episodes are released every Friday.

    Disclaimer: If you are a patient seeking medical advice or treatment-related information, you should seek the help of a qualified medical professional and have a bespoke, in person consultation. The information shared on our podcasts for entertainment only and is aimed at health care practitioners in our industry.

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    Copyright: © All content including audio, video and any related social media content is solely owned by Inside Aesthetics Pty Ltd (2024)

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    Latest Episodes:
    Ep 17 Optimising Training & Mindset to Get Fit | Scott Evennett & Jenna Louise Jul 11, 2019
    Show notes

    Episode 17 hosts Scott Evennett (Ex-commando of the Australian Special Operations Command & Bodybuilding specialist from Sydney, Australia) & Jenna Louise (Ninja Warrior competitor & conditioning & fitness expert from Sydney, Australia)

    We discuss all things health and fitness, covering topics including, motivation, trending workout methodologies, diets, fasting, supplementation and how to look good on the outside by feeling great on the inside.

    0:00 Introduction 1:03 Meet Our Guests: Scott Evennett & Jenna Louise 3:19 Backgrounds in Sport and Fitness 5:16 Early Competitive Sports and Training 9:44 Transition Into Professional Athletics 11:56 Military Career and Elite Performance Mindset 14:01 High Performance Environments and Discipline 16:30 Meeting Through Ninja Warrior Training 18:16 Experience Competing on Australian Ninja Warrior 23:53 Physical and Mental Demands of Obstacle Racing 27:02 Injury Risks and Training Adaptation 30:22 Training Philosophy and Mental Resilience 33:44 Feel Good to Look Good Mindset 37:39 Motivation and Consistency in Fitness 41:39 Barriers to Exercise and Behavior Change 45:36 Role of Environment and Emotional Drivers 48:05 Deep Practice and Skill Development 51:43 Building Sustainable Fitness Habits 57:32 Importance of Internal Motivation 1:01:04 Balance Between Aesthetics and Health 1:03:30 Multifactorial Approach to Wellbeing 1:07:48 Mental Health and Physical Activity 1:12:19 Lifestyle Integration of Training 1:16:00 Trial and Error in Nutrition and Diet 1:19:56 Understanding Food and Performance 1:22:22 Role of Gut Health and Energy Levels 1:25:07 Emotional Relationship With Food 1:27:43 Diet Trends and Individual Responses 1:30:37 Testing Nutrition Strategies 1:33:59 Indicators of Effective Diet Plans 1:36:53 Finding a Starting Point for Fitness 1:39:25 Small Habit Changes and Daily Movement 1:42:10 Accountability and Routine Building 1:44:30 Overcoming Inertia and Low Motivation 1:48:40 Training and Nutrition Feedback Loop 1:53:30 Personalized Approaches to Health 1:55:45 Fasting and Metabolic Flexibility 2:00:30 Meal Timing and Energy Regulation 2:03:05 Listening to the Body and Hunger Signals 2:05:40 Stress, Hormones and Eating Patterns 2:10:55 Training Methods and Exercise Variety 2:13:30 Cross Training and Hybrid Fitness Models 2:18:00 Recovery, Sleep and Performance Optimization 2:20:15 Final Thoughts and Key Takeaways

    ALL LINKS & CONTACT INFORMATION


    Ep 16 Mummy Makeover Surgery | Dr Alex Phoon Jul 04, 2019
    Show notes

    Episode 16 hosts Dr Alex Phoon (Plastic Surgeon based in Sydney, Australia)

    We discuss the so called 'Mummy Makeover' procedure, how the body changes during pregnancy and whether the surgery should even be called a 'makeover'.

    We go through the main options for women when their body doesn't match up to their expectations after pregnancy, whether stretch marks and cellulite treatments work and more!

    0:00 Introduction 1:03 Meet Dr Alex Phoon 3:19 Background and Training in Plastic Surgery 5:16 Establishing Park Clinic and Professional Partnerships 9:44 Demands of Surgical Training and Career Path 11:56 Business and Patient Care Balance 14:01 Introduction to the Concept of the Mummy Makeover 16:30 Terminology and Perceptions Around Post Pregnancy Surgery 18:16 Physical Changes After Pregnancy 23:53 Muscle Separation and Core Integrity 27:02 Breast Changes During and After Pregnancy 30:22 Genetics and Individual Variation in Recovery 33:44 Exercise and Muscle Recovery After Pregnancy 37:39 Hernias and Abdominal Wall Weakness 41:39 Surgical Versus Non Surgical Management 45:36 Post Pregnancy Body Expectations 48:05 Realistic Recovery and Bounce Back Myths 51:43 Healthy Pregnancy and Lifestyle Habits 57:32 Nutrition and Caloric Needs During Pregnancy 1:01:04 Pregnancy Cravings and Body Signals 1:03:30 Age and Recovery After Childbirth 1:07:48 Stretch Marks Causes and Prevention 1:12:19 Skin Changes and Hormonal Effects 1:16:00 Veins, Swelling and Circulation Changes 1:19:56 Cellulite and Body Composition Changes 1:22:22 Cultural Trends and Demand for Body Procedures 1:25:07 Psychological Factors and Body Confidence 1:27:43 Patient Motivation and Expectations 1:30:37 Mental Health and Postnatal Considerations 1:33:59 Timing Surgery After Pregnancy 1:36:53 Types of Breast Procedures After Pregnancy 1:39:25 Breast Reduction and Fat Grafting 1:42:10 Breast Augmentation and Implant Options 1:44:30 Breast Lift and Augmentation Mastopexy 1:48:40 Combining Breast and Tummy Procedures 1:53:30 Tummy Tuck Overview and Muscle Repair 1:55:45 Hospital Stay and Immediate Recovery 2:00:30 Recovery Timeline and Return to Work 2:03:05 Exercise and Long Term Healing 2:05:40 Cost Considerations and Procedure Planning 2:10:55 Risks and Complications 2:13:30 Smoking and Surgical Safety 2:18:00 Preparing for Surgery and Lifestyle Changes 2:20:15 Final Advice and Wrap Up

    ALL LINKS & CONTACT INFORMATION


    Ep 15 A guide to Botox | Dr Cath Porter Jun 20, 2019
    Show notes

    Episode 15 welcomes Dr Cath Porter (Cosmetic physician based in Sydney, Australia)

    We talk about Cath's very early experiences of both receiving and using Botox treatments, the common treatment areas of the face, dosage, on vs off label treatments, side effects and complications.

    00:00 Introduction 00:50 Meet Dr Cath Porter 02:10 Early injectables story 05:40 From cowboys to science 10:30 Industry growth drivers 15:15 Social media beauty pressure 22:30 Natural movement and follow ups 26:30 Injector mindset and rapport 32:05 What anti wrinkle is 40:30 Origins and safety basics 46:35 Botox Biosecurity 48:35 How Long It Lasts 49:50 On Label vs Off 52:35 Off Label Examples 54:25 Sweating and Migraine 57:00 Dose and Longevity 59:45 Muscle Recruitment 01:02:00 Natural Results Shift 01:05:40 Beauty Standards Debate 01:09:15 Managing Expectations 01:17:35 Fillers vs Toxins 01:21:15 Fillers Affect Muscles 01:26:25 Treating Men Differently 01:28:20 Getting Dose Right 01:29:15 Forehead Lines Challenges 01:31:30 Brow Lift vs Smooth Forehead 01:33:20 Dosing and Longevity Tradeoffs 01:37:05 Side Effects and Complications 01:39:50 Future Anti Wrinkle Options 01:45:45 Bruising and Patient Psychology 01:48:15 Body Dysmorphia Screening Debate 01:53:40 Gradual Change and Support Systems 02:03:05 Choosing a Good Injector 02:05:25 Wrap Up and Where to Find Dr Porter

    ALL LINKS & CONTACT INFORMATION


    Ep 14 Breast Lift & Breast Cancer Surgery | Dr Pouria Moradi Jun 13, 2019
    Show notes

    Episode 14 welcomes back Dr Pouria Moradi (Plastic Surgeon from Sydney, Australia)

    In our previous episode with Pouira we discussed comsemtic breast augmentation surgery using implants. But what are the options if the breast tissue is heavy or sagging such as after breastfeeding?

    In this situation, more invasive surgery is required to lift or shape the breasts. And what happens if you've had breast cancer surgery and have lost one or both breasts? Is it possible to surgically create new breasts?

    0:00 Introduction 1:03 Meet Dr Pouria Moradi 3:19 Innovation in Breast Implant Technology 5:16 Breast Implant Illness Discussion 9:44 Symptoms and Diagnosis Challenges 11:56 Patient Experiences and Implant Removal 14:01 Introduction to Breast Reconstruction 16:30 Difference Between Augmentation and Reconstruction 18:16 Developmental Breast Conditions 23:53 Tuberous Breast Deformity Explained 27:02 Insurance Coverage and Medicare Rules 30:22 Breast Lift and Implant Considerations 33:44 Types of Breast Reconstruction Procedures 37:39 Mastectomy Types and Surgical Evolution 41:39 Nipple Sparing and Skin Sparing Techniques 45:36 Genetic Risk and BRCA Gene Discussion 48:05 Prophylactic Mastectomy Decisions 51:43 Immediate Versus Delayed Reconstruction 57:32 Role of Radiotherapy in Surgical Planning 1:01:04 Breast Reduction and Public Healthcare Criteria 1:03:30 Reconstruction After Massive Weight Loss 1:07:48 Transgender Breast Surgery Overview 1:12:19 Surgical Team Roles and Multidisciplinary Care 1:16:00 Implant Versus Tissue Reconstruction Options 1:19:56 Free Tissue Transfer Using Tummy Tissue 1:22:22 Microsurgery and Flap Reconstruction 1:25:07 Advantages of Autologous Tissue Reconstruction 1:27:43 Alternative Tissue Flap Techniques 1:30:37 Role of Surgical Mesh and Modern Materials 1:33:59 Post Pregnancy Breast Changes and Lift Decisions 1:36:53 Implant Positioning and Deformity Risks 1:39:25 Psychological Considerations in Reconstruction 1:42:10 Role of Psychologists and Support Teams 1:44:30 Breast Implant Registry and Data Tracking 1:48:40 Surgical Risks and Complications 1:53:30 Recovery Timeline and Return to Work 1:55:45 Aesthetic Outcome and Reconstruction Journey 2:00:30 Breast Cancer Screening and Self Examination 2:03:05 Warning Signs and Early Detection 2:05:40 Cost of Reconstruction in Public Versus Private Care 2:10:55 Cosmetic Surgery Cost Considerations 2:13:30 Accessing Support Resources 2:18:00 Contact Information and Patient Education 2:20:15 Final Thoughts and Wrap Up

    ALL LINKS & CONTACT INFORMATION


    Ep 13 Breast Augmentation Surgery | Dr Pouria Moradi Jun 06, 2019
    Show notes

    Episode 13 hosts Dr Pouria Moradi (Plastic Surgeon from Sydney, Australia)

    In this episode we discuss breast augmentation, one of the most commonly performed cosmetic procedures. We explore everything from breast sizing, implant types, the consultation, the surgical procedure, typical recovery expectations and downtime.

    0:00 Introduction 1:03 Meet Dr Pouria Moradi 3:19 Training Pathway to Becoming a Plastic Surgeon 5:16 Surgical Training and Fellowship Experience 9:44 Choosing Plastic Surgery as a Specialty 11:56 Scope of Plastic and Reconstructive Surgery 14:01 Career Development and Subspecialization 16:30 Public and Private Practice Roles 18:16 Introduction to Breast Augmentation 23:53 Methods of Breast Augmentation 27:02 History and Evolution of Breast Implants 30:22 Implant Materials and Design Changes 33:44 Capsular Contracture Explained 37:39 Implant Longevity and Revision Expectations 41:39 Detecting Implant Rupture and Imaging 45:36 Monitoring Breast Implant Health 48:05 Body Changes and Implant Aging 51:43 Breast Lift and Implant Replacement Decisions 57:32 Use of Fillers and Fat in Breast Augmentation 1:01:04 Fat Transfer and Hybrid Breast Augmentation 1:03:30 Limitations of Fat Grafting Alone 1:07:48 Patient Consultation and Expectation Setting 1:12:19 Role of Imaging and Simulation Tools 1:16:00 Implant Selection Principles 1:19:56 Understanding Implant Size and Projection 1:22:22 Implant Placement Above vs Below Muscle 1:25:07 Dual Plane Technique Explained 1:27:43 Recovery Time and Postoperative Care 1:30:37 Surgical Procedure Timeline 1:33:59 Incision Locations and Scar Considerations 1:36:53 Breastfeeding and Nipple Sensation After Surgery 1:39:25 Exercise and Activity After Augmentation 1:42:10 Preparing for Surgery and Recovery Support 1:44:30 Breast Implant Safety and PIP Implant Scandal 1:48:40 ALCL Risk and Implant Monitoring 1:53:30 Recognizing Symptoms and When to Seek Care 1:55:45 Cost of Breast Augmentation 2:00:30 Cosmetic Tourism and Overseas Surgery Risks 2:03:05 Managing Complications and Patient Relationships

    ALL LINKS & CONTACT INFORMATION


    Ep 12 An Introduction to Makeup | Bonnie Gillies May 30, 2019
    Show notes

    Episode 12 hosts Bonnie Gillies (Makeup artist from Sydney, Australia)

    Bonnie is better known as the 'Oz Beauty Expert'. Her Oz Beauty Expert website, Instagram and YouTube channels have a huge following and showcase beauty, health and wellness topics.

    In this episode, we focusing on the world of makeup - something that most men and surprisingly many women don't fully understand! We explore the main types of makeup, what the aims of makeup are, how to apply it and we discuss how makeup fits in with the broader world of facial aesthetics.

    0:00 Introduction 1:03 Meet Bonnie Gillies 3:19 Career Background in Makeup and Fashion 5:16 Starting the Oz Beauty Expert Blog 9:44 Makeup and Aesthetics Shared Goals 11:56 Basics of Makeup Products and Tools 14:01 Foundation Blush Mascara and Brows 16:30 Primer Versus Moisturiser Explained 18:16 Why Basic Makeup Education Matters 23:53 Training Pathways Into Makeup Careers 27:02 Makeup as Art and No Fixed Rules 30:22 History of Makeup and Cultural Use 33:44 Men and Makeup Changing Trends 37:39 Cost Versus Quality of Makeup Products 41:39 Choosing the Right Foundation 45:36 Skin Type and Product Selection 48:05 Makeup Trends and Social Media Influence 51:43 Heavy Makeup Versus Natural Look 57:32 Common Application Mistakes Explained 1:01:04 Choosing the Correct Foundation Shade 1:03:30 Fake Tanning Methods and Application 1:07:48 Spray Tanning Versus At Home Products 1:12:19 Modern Tanning Technology and Timing 1:16:00 Wearing Makeup During Exercise 1:19:56 Mineral Makeup Benefits Explained 1:22:22 Skin Preparation Before Makeup 1:25:07 Exfoliation and Hydration Importance 1:27:43 Contouring Trends and Purpose 1:30:37 Assessing Face Shape and Features 1:33:59 Makeup Differences for Men and Women 1:36:53 High Definition Cameras and Makeup Detail 1:39:25 Social Acceptance of Male Grooming 1:42:10 Makeup Versus Injectables Perception 1:44:30 Social Media Beauty Standards 1:48:40 Natural Versus Enhanced Appearance Debate 1:53:30 Personal Experience With Injectables 1:55:45 Matching Makeup With Fashion Trends 2:00:30 Seasonal and Cultural Makeup Differences 2:03:05 Acne and Sensitive Skin Considerations 2:05:40 Favourite Skincare Products and Cleansing 2:10:55 Essential Makeup Routine and Tips 2:13:30 Learning Makeup Techniques and Training 2:18:00 Workshops Social Media and Contact Details 2:20:15 Closing Remarks and Sign Off

    ALL LINKS & CONTACT INFORMATION


    Ep 11 An Introduction to Facelift Surgery | Dr Jeremy Hunt May 23, 2019
    Show notes

    Episode 11 hosts Dr Jeremy Hunt (Plastic Surgeon from Sydney, Australia)

    We discuss Jeremy's background before delving into the topic of facelifts. We explore how the face ages, the reasons for people seeking a facelift, the variations (such as neck lifts and sex differences), the procedure itself and just about everything else in between.

    0:00 Introduction 1:03 Meet Dr Jeremy Hunt 3:19 Training and Career in Plastic Surgery 5:16 Why He Chose Plastic Surgery 9:44 Learning Cosmetic Surgery Skills 11:56 Global Differences in Aesthetic Preferences 14:01 Australian Versus International Surgery Trends 16:30 Role With Australian Society of Plastic Surgeons 18:16 Media and Public Education Responsibilities 23:53 What Is a Facelift Explained 27:02 Surgical Versus Non Surgical Rejuvenation 30:22 Mini Facelift Versus Full Facelift 33:44 What a Neck Lift Involves 37:39 Understanding the Aging Process 41:39 Factors That Accelerate Facial Aging 45:36 Stress Lifestyle and Sun Damage Effects 48:05 When Fillers Are No Longer Enough 51:43 Differences in Male and Female Aging 57:32 Ethnicity and Individual Treatment Planning 1:01:04 Choosing Between Surgery and Injectables 1:03:30 Role of Fat Transfer in Facial Rejuvenation 1:07:48 Can Non Surgical Treatments Delay Surgery 1:12:19 Cost Considerations and Patient Decisions 1:16:00 Laser and Skin Resurfacing Treatments 1:19:56 What Happens During a Facelift Procedure 1:22:22 Deep Plane Versus Skin Only Facelift 1:25:07 Longevity of Surgical Results 1:27:43 Role of Fillers and Maintenance Treatments 1:30:37 Views on Thread Lifts 1:33:59 How Excess Skin Is Removed 1:36:53 Avoiding Overdone Results 1:39:25 Typical Consultation Process 1:42:10 Preparing Patients for Surgery 1:44:30 Risks and Complications Explained 1:48:40 Why Smoking Increases Surgical Risk 1:53:30 Recovery Timeline After Facelift 1:55:45 Stitches Healing and Follow Up Care 2:00:30 Cost Breakdown of Facelift Surgery 2:03:05 Role of PRP and Adjunct Treatments 2:05:40 Importance of Medical Grade Skincare 2:10:55 Future of Cosmetic Surgery and Stem Cells 2:13:30 Prevention and Early Treatment Trends 2:18:00 Body Dysmorphia and Patient Screening 2:20:15 Social Media Impact and Final Thoughts

    ALL LINKS & CONTACT INFORMATION


    Ep 10 How The Australian Injectable Industry Started | Richard Arnott May 09, 2019
    Show notes

    Episode 10 hosts Richard Arnott (General Manager of Mondeal Aesthetics from Sydney, Australia)

    Richard has over 15 years of experience in the skin and facial aesthetic industry, having also previously been the General Manager of Q-MED/Galderma. We discuss the Australian market when the first filler was launched and get an insight into Mondeal's more novel products.

    0:00 Introduction 1:03 Meet Richard Arnott 3:19 Career Background and Entry Into Pharmaceuticals 5:16 Early Experience in Regenerative Medicine 9:44 Autologous Cell Therapy Explained 11:56 Challenges Commercializing Regenerative Treatments 14:01 Logistics and Cost Barriers in Early Biologic Therapies 16:30 Variability of Results in PRP and Stem Cells 18:16 Ethics and Evidence in Regenerative Medicine 23:53 Transition Into Aesthetic Industry With QMed 27:02 Early Days of Dermal Fillers and Limited Competition 30:22 Evolution From Lines to Volume Restoration 33:44 Growth of Aesthetic Clinics and Market Demand 37:39 Financial Incentives and Industry Expansion 41:39 Skill and Artistry Required for Injectors 45:36 Leaving Corporate Structure to Start Independent Business 48:05 Founding and Building Mondial Aesthetics 51:43 Identifying Market Needs and Product Selection 57:32 Innovation and Learning From Korean Aesthetic Market 1:01:04 Introduction to Thread Lift Technology 1:03:30 How Thread Lifts Work 1:07:48 Lifting Threads Versus Mono Threads 1:12:19 Patient Selection and Realistic Outcomes 1:16:00 Combining Threads With Fillers 1:19:56 Longevity and Maintenance of Thread Treatments 1:22:22 Safety and Clean Procedure Standards 1:25:07 Launching Threads in Australia and Training Requirements 1:27:43 Doctor Only Device Considerations 1:30:37 Introducing Beauty Booster Skin Treatment 1:33:59 Cross Linked Versus Uncross Linked Hyaluronic Acid 1:36:53 Importance of Skin Quality Before Volume Treatments 1:39:25 Mechanism of Skin Hydration and Dermal Repair 1:42:10 Automated Injection Devices and Precision Delivery 1:44:30 Patient Experience and Treatment Tolerance 1:48:40 Treatment Protocol and Maintenance Schedule 1:53:30 Educating Patients on Skin First Approach 1:55:45 Marketing and Adoption Challenges for Skin Treatments 2:00:30 Use of Injection Devices and Filler Pens 2:03:05 Benefits of Mechanized Injection Systems 2:05:40 Skincare and Post Treatment Products 2:10:55 Business Advice for Clinic Owners 2:13:30 Hiring, Retention and Profit Sharing Strategies 2:18:00 Future of Regenerative Medicine in Aesthetics 2:20:15 Final Thoughts and Contact Information

    ALL IA LINKS AND CONTACT INFORMATION


    Ep 9 Liposuction & Brazilian Butt Lift (BBL) surgery | Dr Joseph Ajaka Apr 26, 2019
    Show notes

    Episode 9 hosts Dr Joseph Ajaka (Cosmetic Doctor from Sydney, Australia)

    In this episode we explore the various different fat reducing procedures available including VASER liposuction surgery and Coolsculpting, the world's leading fat-freezing device. We then delve into the latest cosmetic trend influenced by Kim Kardashian, the Brazilian Butt Lift (BBL).

    0:00 Introduction 1:03 Meet Dr Joseph Ajaka 3:19 Background in Anaesthetics and Intensive Care 5:16 Transition Into Cosmetic Surgery 9:44 Difference Between Cosmetic and Plastic Surgeons 11:56 Learning Liposuction Techniques Globally 14:01 Cultural Differences in Body Aesthetic Preferences 16:30 Why Focus on Body Contouring 18:16 Invasive Versus Non Invasive Fat Removal 23:53 Evolution of Liposuction Technology 27:02 VASER Liposuction and Skin Tightening 30:22 High Definition Body Sculpting Explained 33:44 Ideal Candidates for Liposuction 37:39 Shape Change Versus Weight Loss 41:39 Managing Larger Patients With Mega Liposuction 45:36 Surgical Versus Non Surgical Treatment Decisions 48:05 Liposuction Procedure and Recovery Timeline 51:43 Importance of Aftercare and Lymphatic Drainage 57:32 Risks and Common Complications 1:01:04 Global Trends in Body Shape and Beauty Standards 1:03:30 Introduction to CoolSculpting Technology 1:07:48 How Cryolipolysis Works 1:12:19 Safety Features and Device Differences 1:16:00 Treatment Experience and Recovery 1:19:56 Expected Results and Number of Sessions 1:22:22 Permanence of Fat Reduction 1:25:07 Psychological Factors in Weight Management 1:27:43 Role of Lifestyle After Treatment 1:30:37 Understanding Cellulite Causes 1:33:59 Why Cellulite Is Difficult to Treat 1:36:53 Fat Transfer for Cellulite Improvement 1:39:25 Emerging Devices for Cellulite Treatment 1:42:10 Brazilian Butt Lift Trends and Demand 1:44:30 Setting Patient Expectations for BBL 1:48:40 Safety Risks Including Fat Embolism 1:53:30 New Techniques to Improve BBL Safety 1:55:45 Fat Survival Rates After Transfer 2:00:30 Cost of Liposuction and BBL Procedures 2:03:05 Surgical Versus Non Surgical Cost Comparison 2:05:40 Fat Dissolving Injections and Indications 2:10:55 Correcting Irregularities After Treatment 2:13:30 New Technologies for Skin Tightening 2:18:00 Advice for Patients Considering Body Contouring 2:20:15 Career Advice for Doctors Entering Aesthetics

    ALL IA LINKS & CONTACT INFO


    Ep 8 The Pros and Cons of Online Cosmetic Reviews | Cassie McNeil Apr 11, 2019
    Show notes

    Episode 8 hosts Cassie McNeil (General Manager & Co-owner of Cosmetic Journey from Melbourne, Australia)

    Cosmetic Journey is Australia and New Zealand's biggest online cosmetic surgery forum where patients can share their surgical journeys and help others make more informed decisions before committing to having a procedure.

    In this episode we explore the pro's and con's of online ratings, the issues when things don't go as planned and what happens when a review is less than honest? We also discuss some of the issues that crop up due to advertising laws and regulations that govern the cosmetic industry in Australia.

    0:00 Introduction 1:03 Meet Cassie McNeil 3:19 Purpose of Online Patient Forums 5:16 Growth of Patient Story Sharing 9:44 How Cosmetic Journey Supports Research 11:56 Verified Reviews and Trust Building 14:01 Handling Negative Reviews Fairly 16:30 Balancing Patient and Practitioner Perspectives 18:16 Legal and Ethical Challenges in Moderation 23:53 Differences Between Forum and Google Reviews 27:02 Anonymity and Patient Privacy Online 30:22 Manipulation of Reviews and Patient Bias 33:44 Identifying Unrealistic Patient Expectations 37:39 Role of Communication in Resolving Complaints 41:39 Why Patients Avoid Confrontation 45:36 Managing Expectations During Healing 48:05 Influence of Social Media and Filters 51:43 Psychological Screening and Patient Selection 57:32 Importance of Patient Education Before Treatment 1:01:04 Impact of Social Media on Self Perception 1:03:30 Regulations Around Advertising in Aesthetics 1:07:48 Challenges With Product Transparency 1:12:19 Consumer Rights and Access to Information 1:16:00 Differences Between Medical and Elective Decisions 1:19:56 Expanding Beyond Plastic Surgery Services 1:22:22 Rise of Non Surgical Treatments 1:25:07 Role of Social Media in Patient Education 1:27:43 Risks and Ethics of Filming Procedures 1:30:37 Benefits of Showing Real Surgical Processes 1:33:59 Using Content to Attract the Right Patients 1:36:53 Future of Video in Patient Consent 1:39:25 Setting Realistic Expectations for Recovery 1:42:10 Choosing the Right Surgeon 1:44:30 Importance of Aftercare and Support 1:48:40 Researching Multiple Sources of Reviews 1:53:30 Word of Mouth and Online Reputation 1:55:45 Future of Review Platforms in Healthcare 2:00:30 Legal Changes Affecting Online Reviews 2:03:05 Value of Patient Feedback for Business Improvement 2:05:40 Ethics of Incentives and Loyalty Programs 2:10:55 Advertising Guidelines and Grey Areas 2:13:30 Generational Differences in Social Media Use 2:18:00 Why Independent Review Platforms Matter 2:20:15 Contact Details and Wrap Up

    ALL IA LINKS & CONTACT INFORMATION


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