Innovation Ambassadors

Latest Episodes:

Episode 62: AWS Innovation with Inovalon Oct 29, 2025

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Learn how Inovalon processes millions of medical records annually using LLMs and AWS services while maintaining regulatory compliance and human oversight. The conversation covers their journey from prototype to production, implementing solutions for risk adjustment and quality reporting, while tackling challenges like analyzing thousands of pages of medical documentation with consistent accuracy.

Episode 61: AWS Innovation with TransUnion Sep 05, 2025

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Discover how TransUnion is redefining privacy and data collaboration by building on AWS, as host Sara speaks with Ryan Engle (VP, Identity Products & Platform Partnerships, TransUnion) and Sam Shapiro-Kline (Director of Product Marketing, TransUnion), and Ben Micheel (Principal Innovation & Transformation Advisor, AWS). This conversation highlights how regulated industries are tackling data challenges, driving customer value, and proving that trust is the new currency in digital transformation.

Episode 60: AWS Innovation with Hitachi Construction Machinery Jul 11, 2025

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Explore how Hitachi Construction Machinery is transforming manufacturing through digital innovation. Host Sara sits down with leaders from HCM, Seimei Tonishi (Chief Digital & Information Officer), Makoto Sawada (Executive Officer & President, Human Capital Group), and Shinji Kaneko (Principal Innovation Program Lead) from AWS. They discuss their collaborative journey in developing digital capabilities, fostering an innovation culture, and maintaining customer-centric values. Learn about their approach to talent development, organizational transformation, and balancing innovation with quality in a global manufacturing environment.

Episode 50: AWS Innovation with Epsilon Digital Marketing Sep 13, 2024

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On this episode we're showcasing the journey of Epsilon Digital Marketing - a global leader in outcome-based marketing, helping the world's top brands personalize experiences for millions of people. John Conley (Sr. VP of Data Engineering), Andy McNalis (Lead of Marketplace and Taxonomy Teams), and Patrick O'Connor (AWS Prototyping Engineer) join Sara to discuss modernizing Epsilon's taxonomy solutions and digital marketing platform with generative AI and a secure serverless architecture. Interested in joining AWS? The AWS Prototyping team is currently hiring for the following roles: 1. Applied Scientist: https://amazon.jobs/en/jobs/2676654/sr-applied-scientist-aws-prototyping 2. Sr. AI/ML Prototyping Solutions Architect: https://amazon.jobs/en/jobs/2697403/sr-ai-ml-prototyping-solutions-architect-aws-specialist-prototyping-team 3. Sr. Prototyping Solutions Architect: https://amazon.jobs/en/jobs/2708231/sr-prototyping-solutions-architect-aws-specialist-prototyping-team

Episode 47: AWS Innovation with Sinclair Jun 26, 2024

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Sinclair is a diversified media company and a leading provider of local news and sports. Explore their work with AWS Prototyping to promote content authenticity using open source tools and AWS serverless technologies. Host Sara is joined by Mike Palmer, Vice President of Media Management at Sinclair, Demian Hess, Senior Partner Solutions Architect for Media and Entertainment at AWS, and Patrick O'Connor from the AWS Worldwide Prototyping team. Learn how they rapidly built and tested a cloud-native solution using AWS Lambda and Amazon ECS to cryptographically sign content across production workflows for provenance validation. Discover the emerging opportunities and obstacles of generative AI in the media landscape, hear key architectural insights, and get a glimpse at the future of trusted content creation using this serverless approach.

Episode 41: The Human Side of Innovation Jan 10, 2024

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In a rapidly evolving technology landscape, discover how emotional intelligence (EQ) can unlock the path to innovation success. Join host Sara in this special episode as she interviews David Lynch, Group Chief Technology Officer at bolttech, and Rich Hua, Worldwide Head of EPIC Leadership at AWS. Together, they explore the critical role of empathy, purpose, inspiration, and connection in driving innovation. Hear about the remarkable journey of bolttech, a global insurtech shaping the future of insurance, and learn how transformative forces have propelled their success. Gain valuable insights into how leaders can cultivate a culture of psychological safety, leverage failure for learning and growth, and effectively balance short-term gains with long-term objectives. Tune in for an enlightening discussion that could reshape your perspective on what it takes to thrive and succeed in the ongoing pursuit of tech-driven innovation.

Episode 39: AWS Innovation with Parameta Solutions Oct 31, 2023

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In this episode of Innovation Ambassadors, we feature Parameta Solutions, a global provider of over-the-counter market data within the TP ICAP Group. Their mission is to improve global financial and commodities market access through innovative solutions. Joining us on this journey are Rushmi Katyal, Chief Governance, Risk and Controls Officer at Parameta, Jacob Marlow, Sr. Data Engineer at Parameta, and Patrick O'Connor, WorldWide Prototyping Engineer at AWS. Our host Sara Armstrong explores their collaboration with the AWS prototyping team, where they harnessed the power of Generative AI and a server-less approach to their architecture to establish governance at scale.

Episode 29: AWS Innovation with MaxAB Nov 22, 2022

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What role does the cloud play in emerging retail markets like Egypt, where more than a million mom-and-pop shops sell 90% of groceries? On this episode, we showcase the journey of Cairo-based MaxAB, and their use of Machine Learning and cloud technology to optimize supply chains in the thriving retail markets for North Africa and the Middle East. Host Sara Armstrong speaks with Belal EL-Megharbel (CEO at MaxAB), Amr Faisal (CTO at MaxAB), and Ahmed Bahey (Head of Data, MaxAB) along with Mohamed Ali Jamaoui (Sr. ML Prototyping Architect). Hear about MaxAB’s work with the AWS Prototyping team to build an elastic, reliable and scalable, cloud-based system for data scientists to collaborate and run machine learning models for inventory demand forecasting.Learn how Amazon SageMaker's latest features were used to develop the forecasting engine and to unlock e-commerce applications such as product recommendations. Discover more Innovation Ambassadors episodes on AWS, Spotify, or your favorite streaming service.

A Year of AWS Prototyping: Look Back & Look Ahead Oct 27, 2021

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We are celebrating our first full year of showcasing the most compelling AWS Prototyping stories! In this special episode, we look at the key themes that emerged from revealing chats with customer guests across industries, including Holo-light, Icon, Bridgestone, NBLA and EB Research. How is cloud technology enabling companies to innovate, experiment and succeed in their fields? Hear directly from those on the front line of innovation about the biggest lessons and challenges from Prototyping engagements. Host Sara Armstrong, Sr. Manager of AWS Worldwide Prototyping speaks with Angela Lindstrom, Principal Tech Program Manager, Marten Payne Senior AWS Prototyping Engineer and Markus Bestehorn, Principal, Prototype Engineering Manager in a year-end wrap-up and look to the future.

Series Premiere: AWS Innovation with MLL [Munich Leukemia Laboratory] Sep 23, 2020

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Health matters are on everybody’s mind these days. But while the world’s attention necessarily turns to pandemics and testing, there are those who have been on the frontlines of medical diagnostics for other life-threatening conditions. Sara Armstrong speaks with Prof. Dr. Torsten Haferlach of MLL, along with Will Wetton, Senior Technical Program Manager and Halit Oener, AWS Head of Healthcare in Germany on the nature of their technical prototyping activities and their fascinating journey of innovation.

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