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    Technology

    Innovation Ambassadors

    In each episode of Innovation Ambassadors, dive into the “craft of the possible” with Amazon Web Services, and enjoy discussions showcasing the most compelling engagements with the AWS Prototyping team. Host Sara Armstrong takes listeners on the journey of innovation in technology solutions.

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    Copyright: © 2020, Amazon Web Services, Inc. or its affiliates. All rights reserved.

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    Latest Episodes:
    Episode 59: AWS Innovation with Greenway Health May 30, 2025
    Show notes

    Discover how Greenway Health is transforming ambulatory healthcare through AWS Cloud and AI. CEO Richard Atkin and CTO David Cohen share their journey of innovation, data interoperability breakthroughs, and building solutions that empower both healthcare providers and patients. Learn how they're fostering experimentation while navigating regulatory requirements and creating healthier communities through technology.


    Episode 55: AWS Innovation with the UK Government Digital Service Mar 04, 2025
    Show notes

    In this episode, we showcase a collaboration between our AWS prototyping team and the UK Government Digital Service to develop an innovative GenAI-powered chatbot. Host Sara welcomes Matt Lyon, Deputy Director of Data Science, Analysis and Economics at the Government Digital Service, and Val Cohen, Senior Prototyping Engineer at AWS. Together, they discuss their approach to rapid prototyping with cross-functional teams, highlighting the implementation of technologies like retrieval-augmented generation (RAG). Join us to learn about fostering a culture of innovation through experimentation, addressing challenges such as poor data quality, and exploring the UK government's mission to drive digital transformation across agencies using cutting-edge technology.


    Episode 54: AWS Innovation with Bridgestone Mobility Solutions Feb 15, 2025
    Show notes

    Discover how Bridgestone is transforming fleet management by fusing their manufacturing heritage with cloud-powered innovation. Host Sara is joined by Fatima Howes (Vice President, Product Management and Design, Bridgestone Mobility Solutions) and Ceileidh Siegel (Head of Americas Innovation Delivery, AWS). Together, they share their collaborative journey of bringing intelligence to fleet operations, while tackling both technical and cultural challenges of digital transformation.


    Episode 49: AWS Innovation with TaxDown Aug 16, 2024
    Show notes

    On this episode of Innovation Ambassadors, we're showcasing the journey of TaxDown - a startup reshaping tax management in Spain and Latin America. Joaquin Fernandez (Founder & CTO), Alvaro Correa (Head of Data & AI), and Manuel Marquez (AWS Sr. Prototyping Engagement Manager) join Sara to discuss expanding TaxDown's platform for simplifying tax planning while maximizing customer tax breaks. Get a behind-the-scenes look at developing an AI powered virtual assistant that precisely understands inquiries in Spanish by tapping into AWS services, large language models, and open-source tools. Hear about their iterative approach to enhancing question-answering accuracy, scalability, observability, and operationalizing complex AI models seamlessly. Gain valuable insights into fusing domain knowledge with technical capabilities as this innovative team walks us through their journey of delivering smarter, human-centered AI solutions that are transforming tax management.


    Episode 25: AWS Innovation with VTEX Jul 26, 2022
    Show notes

    What role does cloud computing play in shaping the future of e-commerce? In this episode of Innovation Ambassadors, we explore the journey of VTEX, a digital commerce platform that has revolutionized how brands and retailers reach the market and grow their online business. Host Sara Armstrong discusses VTEX’s work with the AWS prototyping team in Brazil in this podcast. Hear from Paulo Monçores (Director of Software Engineering at VTEX), Igor Tavares (Principal Data Engineer at VTEX) and Rafael Martins (Sr. Technical Program Manager from AWS) about a new Business Health Monitoring platform that provides e-commerce merchants with actionable insights, and the challenges involved with building this prototype. We will also dive into the underpinning cloud architecture and different technologies involved in bringing this Business Health Monitoring platform from prototype to market. Discover more Innovation Ambassadors episodes on AWS, Spotify, or your favorite streaming service.


    Episode 24: AWS Innovation with FloodMapp Jun 28, 2022
    Show notes

    How can cloud technology help with flood prediction and play a role in helping save lives in times of emergency? On this episode of Innovation Ambassadors, we take a close look at the journey of FloodMapp, an Australian tech company that specializes in real-time flood prediction and inundation mapping. Our Host Sara Armstrong, Ryan Prosser, Co-Founder and CTO of FloodMapp, and Jonathan Gurfinkel, Sr. Prototyping Engineer at AWS discuss the science of flood prediction and the challenges it presents. You'll hear about the prototyping journey to build rapid experimentation platforms for the machine learning model. Go behind the scenes to see how the process is evolving to help predict emergencies and deliver early warning to reduce damage, loss of life, and financial devastation. Discover more Innovation Ambassadors episodes on AWS, Spotify, or your favorite streaming service.


    Episode 21: AWS Innovation with ICON Mar 30, 2022
    Show notes

    **PRA Health Sciences has been acquired by ICON since the recording of this podcast. What is cloud technology's role in helping a Global Contract Research Organization (CRO) to expand the accessibility of clinical trials? How does it help accelerate the development of drugs and devices that save lives and improve quality of life? In this episode, host Sara Armstrong (Sr. Manager of Worldwide Prototyping) and Angela Lindstrom (Principal Technical Program Manager) from AWS speak with Dr. Isaac Rodriguez-Chavez (Sr. VP for Scientific and Clinical Affairs & Head of the Global Center of Excellence Strategy for Decentralized Clinical Trials) and Lane Nichols (Exec Director of Product Management Connected Health) from ICON, to discuss the prototype that integrated ICON's connected health system with Amazon Lex, and Amazon Connect. Learn how ICON and AWS Prototyping collaborated to meet the expectations of a new generation of clinical investigations in this behind-the-scenes look at the art of the possible. This episode's guests share how study participants recorded their experiences using voice interactions and the challenges they faced in analyzing these interactions to extract usable information.


    Episode 19: AWS Innovation with Eurosport Jan 19, 2022
    Show notes

    In the world of sports broadcasting, the perfectly-selected replay is the payoff for the audience. On this episode of Innovation Ambassadors, we’re showcasing the journey of Eurosport, a company leveraging Machine Learning (ML)-powered video processing service and working with Amazon Web Services on a prototype that classifies frames and segments of sporting events to identify exciting moments worthy of a replay. Host Sara Armstrong (Sr. Manager for Worldwide Prototyping) and Kevin Oleniczak (Prototyping Manager) from AWS, speak with Marc Amiot (VP of Information Technology) from Eurosport about what it takes to automate the generation of replay clips from sporting events through a cost-effective and low-latency cloud architecture. You'll hear how they automate and integrate these capabilities into a production ecosystem that scales to support various tournaments, serving fans across Europe. This episode explores the AWS services that Eurosport leveraged to power their replay generation pipelines for live and video-on-demand content. Listen in and dive into the Media Replay Engine (MRE) open source framework, used to build automated video clipping and replay (highlight) generation pipelines for live and video-on-demand content.


    Episode 13: AWS Innovation with Springs Jul 08, 2021
    Show notes

    Get a behind-the-scenes look at the journey of Springs, one of the largest manufacturers of home textiles in the Americas, and their mission to improve your sleep health through innovation and the support of AWS Prototyping. What happens when a textile manufacturing company known for sleep comfort products start extends their mission to sleep health? In this episode of Innovation Ambassadors, we explore how AWS is helping Brazil-based Springs to catalyze the creation of their first cloud-connected product, and develop a sleep tracker that uses ML to learn from the sleeper’s habits. Host Sara Armstrong, Sr. Manager of Worldwide Prototyping and Leticia Santos, Sr. Prototyping Architect at AWS speak with Josue Alencar, Springs CIO, about building a legacy for a company founded by his grandfather by forging a future in collaboration with the AWS Prototyping team. They discuss how the process behind realizing the ambitious goal of creating the most accessible embedded sleep tracking device on the market.


    Episode 10: AWS Innovation with Provectus Algae Mar 27, 2021
    Show notes

    Get a behind the scenes look at the journey of Provectus Algae, a growing biotech startup that is creating a cost-effective way to convert atmospheric CO2 to valuable resources. What role does cloud technology play in environmental sustainability? You’ll hear about how algae growth can be optimized by using information technology to inform physical systems. Host Sara Armstrong, Sr. Manager of Worldwide Prototyping at AWS speaks with Dr. Andreas Huemer, Head of Information Technology at Provectus Algae about the potency of combining nature and technology, and how their teams collaborated to define the approach and technical architecture required for industrial scale bio-tech solutions.


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