Innovation Ambassadors

Latest Episodes:

Episode 58: AWS Innovation with Fair Trade USA May 08, 2025

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Discover how Fair Trade USA is using technology to bring transparency to global supply chains. Hear about their work with AWS to build AI tools that surface authentic stories from farmers and workers worldwide, scaling their ability to share the human impact behind fair trade certification.

Episode 52: AWS Innovation with FlexGen Nov 15, 2024

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On this episode, we go behind the scenes with FlexGen, an innovator in large-scale battery energy storage systems. Hear about their collaboration with the AWS Prototyping team to develop a conversational AI assistant to streamline knowledge workflows and empower frontline technicians. FlexGen's CTO Hugh Scott and AWS Senior Prototyping Architect Allison Pryor share insights on embracing an iterative development approach, maintaining human decision authority, and building continuous learning capabilities. They also explore the broader potential to extend this generative AI approach across FlexGen's business processes.

Episode 48: AWS Innovation with Manchester Airports Group Jul 25, 2024

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On this episode of Innovation Ambassadors, we're showcasing the journey of Manchester Airports Group, the UK's largest airport group that's transforming the travel experience for their customers. MAG’s CTO, John Hudson, shares their vision for creating intuitive, data-driven airport journeys with our host, Sara Armstrong. Joining the conversation, MAG’s Sr. Software Engineer, Alex Whitehorn, and AWS Prototyping Engineer, Val Cohen take us through developing an AI virtual assistant that understands multilingual customer inquiries by combining data sources like flights, maps and web content. Discover their use of AWS serverless, large language models, open-source tools, and insights on multilingual support, ethical AI guardrails, and fusing business and software expertise.

Episode 32: AWS Innovation with the UK Met Office Mar 23, 2023

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On this episode, we’re showcasing the cloud innovation journey of the Met Office, UK's national meteorological service, and a global leader in weather and climate science. Find out about the innovations in sustainable and scalable cloud architecture being created to overcome the challenges of data proximity and performance across continents. Hear from Jeremy Tandy (Technology Principal Fellow, Met Office), Niall Robinson (Head of Product Futures, Met Office), Jon Hammant (Head of Compute for AWS), and Chakra Nagarajan (Principal ML Prototyping SA at AWS), in conversation with AWS host Sara Armstrong. Through their collaboration with the AWS Prototyping team, we'll discover how Met Office is simplifying access to highly complex climate datasets and computations, enabling scientists and researchers to gain valuable insights into the impacts of climate change. Discover more Innovation Ambassadors episodes on AWS, Spotify, or your favorite podcast platform.

Episode 31: AWS Innovation with Safran Passenger Innovations Feb 17, 2023

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How is cloud technology improving in-flight entertainment? On this episode of Innovation Ambassadors, we’re showcasing the journey of Safran Passenger Innovations (SPI), the creator of award-winning In-Flight Entertainment and Connectivity Systems installed on thousands of aircraft, for airlines all over the world. Featuring Mike Walker (Director of Software Development, SPI) and Tamil Jayakumar (Sr. Prototyping Engineer at AWS), host Sara Armstrong explores SPI's collaboration with the AWS Prototyping team to modernize their architecture. Join us as we explore the underpinning cloud architecture that enables reliable connectivity for in-flight devices, and the challenges involved in managing a large number of custom AWS IoT-Greengrass components. Discover more Innovation Ambassadors episodes on AWS, Spotify, or your favorite podcast platform.

Episode 12: AWS Innovation with Vimana Tech Jun 16, 2021

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Get a behind-the-scenes look at the journey of Vimana Tech, a technology company based in Australia with a mission to bring ethical AI solutions to a broad range of industries. What does it take to make Artificial Intelligence (A.I.) accessible to the general public and not just big businesses? In this episode, we explore how AWS is supporting Melbourne-based Vimana Tech’s vision of consumerizing A.I. Host Sara Armstrong, Sr. Manager of Worldwide Prototyping at AWS speaks with Joel Kuperholz, CEO of Vimana Tech, about his love for experimentation and how his collaboration with AWS Prototyping team realized the ambitious goal of delivering actionable business insights to everyone from farmers, to retailers, to construction companies. Listen on AWS, Spotify or your favorite streaming service.

Episode 11: AWS Innovation with Infosys Apr 27, 2021

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Get a behind-the-scenes look at the journey of Infosys, a global leader in next-generation digital services and consulting for workforce development. How can machine learning support human learning? In this episode, we explore how AWS is supporting Bangalore-based Infosys’s vision of intelligently up-skilling it’s large technical workforce. Host Sara Armstrong, Sr. Manager of Worldwide Prototyping at AWS speaks with Arpan Patro, Principal at Infosys about the experimentation and challenges involved in building a collaborative prototype.

Series Trailer Feb 16, 2021

Show notes

In today’s world, opportunities are realized through innovation and could technology is enabling organizations to experiment quickly to develop solutions to real world problems. In each podcast episode, we welcome guests from wide range industries around the world and delve into a recent prototype project – we cover the challenges our Customers faced, the technical approach we took, and the solutions we unlocked together. Come Join us on our journey!

Episode 7: AWS Innovation with OneTwo Jan 28, 2021

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Get a behind the scenes look at OneTwo’s innovative approach to deliver interactive experiences to their customers by leveraging the power of cloud computing. How can technology make engagement seamless and help build trust with customers engaged in the complex home loan process? You’ll learn how the prototyping team collaborated with OneTwo on a self-contained communication platform equipped with video conferencing capabilities, and an automated content library capable of answering customer queries by intelligently gauging the sentiment of interactions. Listen to this episode of Innovation Ambassadors for an enlightening discussion between host Sara Armstrong, Ash Crick of OneTwo, and Marten Payne, Sr Prototyping Engineer at AWS.

Episode 5: AWS Innovation with National Basketball League Australia (NBLA) Nov 27, 2020

Show notes

Host Sara Armstrong, Sr. Manager of Worldwide Prototyping at AWS speaks with Tony Skinner, Director of Broadcast Production at National Basketball League Australia, along with Marten Payne, AWS Senior Prototyping Engineer sbout how the new forms of fan engagement they’ve needed to develop this year. Get an inside look at how they’ve explored connected technology to sustain the energy and enthusiasm of live crowds. What happens when a global health crisis forces a sports industry powered by the energy of live crowds to find all-new methods to engage their fans? On our latest Innovation Ambassadors podcast, you’ll learn how National Basketball League Australia (NBLA) is addressing the current global pandemic through the lens of innovation, directly from the key participants.

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