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    Business

    Hustle Humbly Podcast

    Join us for Hustle Humbly where we hope you will build the confidence to find your voice and your way to a successful real estate business and beyond. Listen in as Alissa & Katy, two top producing Realtors, talk about fostering community over competition while navigating the often times cutthroat real estate industry. With over 1000 homes sold between them and 13 and 19 years each in the business, they have seen it first hand. Deep dive into conversations and interviews about mindset and best practices with real life stories mixed in. The goal of Hustle Humbly is to reach out and encourage Realtors and business people alike to stop comparing themselves and start embracing their own strengths.

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    Latest Episodes:
    229: Dear Real Estate Santa, Dec 25, 2023
    Show notes

    Dear Real Estate Santa, we have just a few things on our list…

    Join us to find out what they are and then tell us yours on social media!

    Leave us a review at ratethispodcast.com/hustlehumbly

    Get your FREE Database Template

    Email Templates 101: emailtemplates101.com

    Agent Systems 101: agentsystems101.com

    All Resources: hustlehumblypodcast.com

    Submit your topic ideas and toasts to hello@hustlehumblypodcast.com.


    228: Real Estate Headlines Dec 18, 2023
    Show notes

    Real Estate in the News

    Today we put on our news anchor hats, shuffled our papers on the desk, and dove into what's actually happening in the real estate industry — and what the public is hearing about it.

    Fair warning: this episode airing on December 18 also doubles as a gentle reminder to turn off the news for the holidays.

    Here's what we cover in this episode:

    - The greatest hits of real estate doom and gloom headlines — from the 1880s, 1929, the 1940s, 1970s, and 1980 — because mortgage rates "hitting record highs" and "prices beginning to collapse" is not a new headline - The headline from November 8, 2023 that said "mortgage rates plunge" — and what actually happened - Why consumers read the headlines but don't click the article — and how that affects what they think is happening - How to answer the "how's the market?" question from relatives at Thanksgiving like a professional instead of a worry-wart - Why being connected to your lender is the best way to stay current on financial news - The importance of knowing your local market stats vs. national headlines - Google Trends for real estate in November 2023: "what does contingent mean in real estate" was up 120%, and "real estate agent commission" and "real estate commission lawsuit" were breakout searches - A Sitzer Burnett verdict update: NAR and the defendants lost, the award was $1.8 billion (to be trebled to $5.4 billion), spread across 500,000 homeowners — about $7,500 per person - What came after the verdict: copycat lawsuits, the NAR CEO going into early retirement, a new interim CEO from the Chicago Sun-Times, and Tracy Casper as NAR president - The Batton II lawsuit — what it is, which 35 states it covers (Louisiana is notably not one of them), why it matters, and why the scope is exponentially larger than Sitzer Burnett - What "indirect purchaser states" means and why some states aren't included - More lawsuits filed the day the verdict came down — against the big brokerages not included in the first case - Why we are not a news outlet and won't be doing minute-by-minute updates — but why you need to know enough to speak confidently with clients - Why the most important thing you can do is continue to show your value and operate professionally - The human brain's capacity to carry all the world's news at once — and why sometimes you just have to zoom out - The actor strike analogy: Realtors know what's happening in their industry; most people outside of it don't, and that's okay - Why Katy turned off the news in 2020 and let Jay be her filter - With an election year coming — this is a great time to protect your peace - The buyer brokerage agreement cover letter: hustlehumblypodcast.com/bba

    Free resource: Buyer Brokerage Agreement Cover Letter — hustlehumblypodcast.com/bba

    Toast of the week goes to Stevie Earls in Hoover, Alabama, toasted by mentor Layton Horlock. Stevie has become such a great agent in her first year that she's even taught Layton things and made her a better agent and person. Cheers to Stevie!

    Want to toast someone on the show? Email team@hustlehumblypodcast.com.

    Leave us a review at http://ratethispodcast.com/hustlehumbly

    Get your FREE Database Template: http://hustlehumblypodcast.com/starthere

    Email Templates 101: http://emailtemplates101.com

    Agent Systems 101: http://agentsystems101.com

    All Resources: http://hustlehumblypodcast.com

    Music: Straight A's by Connor Price → https://connorprice.shop/ The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one


    227: Realtor Plant Lady/How Plants Affect Real Estate Dec 11, 2023
    Show notes

    Plants, Flowers, and Real Estate with Stacey

    Katy sent one email to the Hustle Humbly list about being a realtor plant lady. Stacey responded. And here we are.

    Stacey is a listener, a realtor, a former florist, former chamber of commerce director, and someone who worked on a tulip farm in the Pacific Northwest. She comes from a family of florists and plant people, and she got into real estate two and a half years ago. Katy also comes from a long line of florists. Alissa had a bunch of plants named after people and her dog Dante ate them all. This is the episode.

    This one is a little different — it is genuinely fun, deeply practical, and has more useful information about how to use plants in your real estate business than you might expect.

    Here's what we cover in this episode:

    - How Stacey's background in florals and events has parallels with real estate — both involve being present at the emotional transitions of people's lives - Using seasonal potted plants at the front door for open houses and showings — the immediate impact of fresh mums at the curb - How to use plants inside for staging: creating focal points, drawing eyes away from problem areas, adding warmth and depth to flat-looking listing photos - Matching plants to the architecture of the home — a contemporary home wants clean simple leaves, not big blooming arrangements, and a Tuscan-style home wants something opulent - The baby's breath and dyed mom incident (and why grocery store flowers are not staging flowers) - The case for philodendron leaf cuttings in a vase of water — they last 6-8 weeks, need zero maintenance, and they're free if you grow them in your yard - How to curb appeal with plants: fresh mulch, welcome mats, seasonal pots, removing dead hanging baskets, grouping plants in threes, and never planting too close to the foundation - Why less is more with outdoor landscaping — buyers need to see the house, not the flower bed - What sellers attached to their plants should do before listing: take cuttings, take photos, negotiate to remove sentimental plants, don't drive by the old house two years later - Gifting plants in your real estate business: closings, lenders, escrow officers, the other agent, buyers moving into a sea of boxes - Why succulents are a perfect realtor gift — no calories, no dietary restrictions, nearly no maintenance - How to find a reputable local florist in a town you don't know (skip the wire services, skip the ads, find the map pins, say "designer's choice") - Bringing your own branded containers to the florist — pots with your logo or a pick with your branding - Sending flowers to someone's workplace vs. their home — the office makes everyone ask "who sent you those?" - Partnering with your local nursery for pop bys, client events, and wreath-making classes - How plants affect property values: the neighbor's yard, community gardens, parks, tree canopies, and why understanding water drainage matters - Rain gardens and controlling runoff — and the importance of knowing how water moves through your yard before you plant - Why you should wait one year before planting anything in a new yard - Trees: what to consider before planting — shade vs. blooming vs. fruiting, how deep the roots go, and whether the species is pretty at every age - The tulip farm metaphor for real estate: you plant the bulb, you don't see anything for months, and then all of a sudden it blooms - The Slow Flowers movement and buying locally grown flowers vs. imported ones - Horticulture psychology: why touching, smelling, and being around plants reduces anxiety, encourages creativity, and grounds people - Client event idea: wreath-making class or succulent workshop with a local florist or nursery - Why you shouldn't let flowers overwhelm a space — one piece per wall, let the house sell itself

    Toast of the week goes to Katrin Crum, toasted by Stacey — her managing broker, mentor, and the person who took her out to dinner the night she passed her real estate exam. Cheers to Katrin!

    Want to toast someone on the show? Email team@hustlehumblypodcast.com.

    Leave us a review at http://ratethispodcast.com/hustlehumbly

    Get your FREE Database Template: http://hustlehumblypodcast.com/starthere

    Email Templates 101: http://emailtemplates101.com

    Agent Systems 101: http://agentsystems101.com

    All Resources: http://hustlehumblypodcast.com

    Music: Straight A's by Connor Price → https://connorprice.shop/ The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one


    226: Number Tracking and Goal Setting for your Real Estate Business Dec 04, 2023
    Show notes

    Number Tracking and Goal Setting

    It's December. The year is wrapping up. And if you don't know your numbers, you can't make a real plan for next year — you're just making wishes.

    This episode is all about the data. Katy loves data. Alissa tracks her transactions with a chart she posts every year. And together they walk you through exactly what to track, how to track it, and why it will change how you run your business.

    Free resources for this episode: hustlehumblypodcast.com/track — get Katy's career overview chart and a full list of things to be tracking.

    Here's what we cover in this episode:

    - Alissa's year-end transaction chart: where every deal came from, broken into listing vs. buyer and by lead source (database, referral, open house, church, etc.) - Why sharing where your business comes from tells you more than just a transaction count - Katy's career overview tracking chart: every year since 2006, transaction count, average sales price, total volume, gross commissions — and a "Big Picture" column for context (the crash, the flood, Deepwater Horizon, the wedding, the baby, COVID, the 8% rate year) - How average sales price has changed over 18 years — 2006 was $129K, 2021 was $336K — and what that means for how you read your own data - Tracking your business budget: monthly charges, as-needed expenses, and annual fees that sneak up on you - How to organize your spending by quarter and why reviewing transactions yourself (even just once a quarter) catches fraud and keeps you accountable - Katy's closed transaction spreadsheet: client name, buyer or seller, lead origin, date received, closed date, sale price, commission amount, percentage, and notes — plus totals by lead source with dollar values attached - Why tracking the date received vs. closed date tells you which leads close fastest (spoiler: it's always referrals) - Return on investment: if you can't trace a dollar closed to a marketing dollar spent, why are you still spending it? - The business plan: how the data you've tracked makes it easy to build a realistic plan for next year using Brian Buffini's 100 Days to Greatness format - Why you need to know how many buyer appointments you went on, not just how many closed — and how the folder system tracks that - Breaking your closings into quarters so slow seasons don't panic you - Trello as a tracking tool: Alissa's pipeline, why her Trello has never been longer, and what all that pent-up demand tells you about the future of this market - The buyers Alissa talked out of upgrading because the math didn't work — and why being honest now keeps clients in your pipeline for when the time is right - The listing approaching expiration: how Alissa handled the withdrawal conversation, what to put in the public remarks, and why "we have a buyer" calls after 300 days on the market are not to be trusted - Alissa's first experience tracking in 2011: a list of names and phone numbers from phone duty that grew to 55 people — and how writing things down changed everything - Why tracking shifts your focus from the outcome to the process - The Jenna Kutcher Numbers Note: a calendar event on January 1st (and July 1st) to record rolling totals — email subscribers, database size, social media followers, mortgage balances going down, savings going up, net worth - Katy's 30-day Reels experiment: one reel a day, tracking impressions and engagement in the professional dashboard

    Free resource: hustlehumblypodcast.com/track

    Toast of the week goes to Mandy Streep in Tennessee, toasted by Jennifer McKinnon in Alabama — both members of the Hustle Humbly community. They got on the phone for an hour and Mandy oozed value and left Jennifer with a great action plan. Cheers to Mandy! (And to all the community members finding each other — hustlehumblypodcast.com/membership)

    Want to toast someone on the show? Email team@hustlehumblypodcast.com.

    Leave us a review at http://ratethispodcast.com/hustlehumbly

    Get your FREE Database Template: http://hustlehumblypodcast.com/starthere

    Free tracking resources: http://hustlehumblypodcast.com/track

    Email Templates 101: http://emailtemplates101.com

    Agent Systems 101: http://agentsystems101.com

    All Resources: http://hustlehumblypodcast.com

    Music: Straight A's by Connor Price → https://connorprice.shop/ The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one


    225: Standing Out to Succeed! Nov 27, 2023
    Show notes

    Stand Out to Succeed

    There's a neighborhood in Baton Rouge that is absolutely drowning in realtor mailers, cold calls, door knocks, and "I have a buyer!" phone calls. One realtor who lives there — and wants to be the go-to agent for her own neighborhood — was starting to feel like she should just do what everyone else is doing.

    Alissa said no. And this episode is why.

    This is a story about what happens when agents get desperate and start blending in instead of standing out. It's also a practical guide for how to actually differentiate yourself in a way that attracts the people you want to work with — without any of the cheesy tactics that make you cringe.

    Here's what we cover in this episode:

    - The neighborhood where two different agents called the same clients within three hours claiming to have a "waiting list" and a "cash buyer" — and neither story held up - Why the public gets taken in by the "cash buyer" phone call — and how Alissa talked her clients off the ledge - The realtor friend who lives in the targeted neighborhood, felt like she was failing, and was about to start doing all the same things her competition was doing - Why a neighborhood that's over-targeted is actually an opportunity to zig when everyone else is zagging - The difference between a mass mail-out and actually being a human in your community - Why calling someone on the phone to ask if they want to sell their house is intrusive — and why mailers are at least non-invasive - The neighborhood Facebook group as a tool: being the voice of positivity and value instead of the complainer, being the one who organizes the coat drive, being the one who offers resources - The business card on the trunk-or-treat candy situation and why the answer is no - Katy's 8 real estate specific ways to stand out from the crowd: 1. Have a niche — when you talk to everyone you talk to no one 2. Answer your phone 3. Make first contact with your clients — be proactive 4. Have a resume — treat it like a business 5. Be known for something — don't be a carbon copy of every other agent 6. Speak to your ideal client, not to other realtors 7. Write handwritten notes — two or three a day 8. Use your email templates — stand out by being consistent and knowledgeable - Alissa's number nine: for three weeks, stop posting on social media and only engage with other people's content — comment, like, share, DM - The 10 macro ways to stand out from the crowd: embrace authenticity, active listening, emotional intelligence, hone your expertise, growth mindset, radical kindness, collaboration, impeccable preparation, exceptional communication, and a solutions-oriented approach - Why the wedding guest list analogy is the best way to understand your database - Why agents focused on growing their presence to other realtors instead of their ideal clients are missing the point entirely - The email you should send your database right now about the realtor madness in the market

    Quotes from the episode:

    "It takes nothing to join the crowd. It takes everything to stand alone." — Hans Hansen

    "They laugh at me because I'm different. I laugh at them because they're all the same." — Kurt Cobain

    "Why fit in when you were born to stand out?" — Dr. Seuss

    "To be yourself in a world that is constantly trying to make you something else is the greatest accomplishment." — Ralph Waldo Emerson

    Toast of the week goes to Courtney Simms in San Antonio, Texas, toasted by Kara Smith. Courtney is the sounding board, the person you call when you need to vent, the person whose input you trust — and a highly effective realtor serving her clients with integrity. Cheers to Courtney!

    Want to toast someone on the show? Email team@hustlehumblypodcast.com.

    Leave us a review at http://ratethispodcast.com/hustlehumbly

    Get your FREE Database Template: http://hustlehumblypodcast.com/starthere

    Email Templates 101: http://emailtemplates101.com

    Agent Systems 101: http://agentsystems101.com

    All Resources: http://hustlehumblypodcast.com

    Music: Straight A's by Connor Price → https://connorprice.shop/ The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one


    224: Holiday Business Growth Using Your Database Nov 20, 2023
    Show notes

    Database Work for the Holidays

    Happy birthday to Alissa! This episode airs on her actual birthday — November 20 — and in honor of the holiday season, we're keeping it short, practical, and full of ideas you can actually implement this week.

    We're in the thick of the Hustle Humbly community database challenge, and this episode is the quick hit version of everything we've been working through together. Whether you're sending a Christmas card, planning a pop by, or just trying to clean up your spreadsheet before the end of the year — this one's for you.

    Here's what we cover in this episode:

    - Why Christmas cards should be your personal family card — not a business card with a stuffy headshot in a blazer - The card that said "Nothing is Calm, All is Bright" — what happened when Alissa used her terrible family photo disaster on purpose, and why it got the best response she's ever had - Why the family Christmas card tells your database they're close enough to receive one - How to clean your database this time of year: check addresses, confirm marriages and divorces, make sure people are still alive, verify social media connections, and comment or like their last post - Why Christmas card season is the only time it's totally normal to ask someone for their home address — use your group texts, school sports groups, and friend groups to collect addresses naturally - The mail-back rate test: if 20 out of 100 cards come back, your database is only 80% accurate - The QR code Christmas card hack: Alissa put a QR code on the back of her card that linked to a family year-in-recap video — and collected email addresses in the process - Pop bys: how to route by zip code if you can't do everyone, and why your referral clients deserve the visit most - The reverse pop by — Katy's pie giveaway at the office: why you need a pie choice to get the RSVP, why Tuesday of Thanksgiving week works, and why you drive to the holdouts - Santa photos at the office — pay a photographer, invite the database, let them use the photo for their cards - Free coffee day: start a tab at your local coffee shop, invite your database list, have them tag you with their drink - Gingerbread house contest: submit photos, Katy judges, award fun categories - Coloring page contest, neighborhood decoration features in your newsletter, ugly sweater photo contest - Coat drive and charitable partnerships: how to piggyback on an existing event instead of starting from scratch - Why being the organizer of a neighborhood activity gets you known without saying a word about real estate - The ornament idea for buyers from this year — "Established 2023" style - Why now is a great time to start handwritten notes — even just one a day - Social media local gift guide and supporting small businesses - If you've dropped the ball — send a New Year's card - The "done is better than perfect" reminder for the holidays

    Referenced episodes and resources:

    - Episode 15: Database for the Holidays (the original) - All database episodes: hustlehumblypodcast.com/database - Free coffee instructions: hustlehumblypodcast.com/coffee - Community membership and database challenge: hustlehumblypodcast.com/membership

    Toast of the week goes to Misha Raleigh, toasted by Carol Wick in Dover, Delaware. Misha introduced Carol to the podcast and changed her game. Short, sweet, and perfect. Cheers to Misha!

    Want to toast someone on the show? Email team@hustlehumblypodcast.com.

    Leave us a review at http://ratethispodcast.com/hustlehumbly

    Get your FREE Database Template: http://hustlehumblypodcast.com/starthere

    Email Templates 101: http://emailtemplates101.com

    Agent Systems 101: http://agentsystems101.com

    All Resources: http://hustlehumblypodcast.com

    Music: Straight A's by Connor Price → https://connorprice.shop/ The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one


    223: Celebrating Veterans with VA Home Loans! Nov 13, 2023
    Show notes

    VA Home Loans — What Every Realtor Needs to Know

    In honor of Veterans Day, we brought in not one but two guests for the very first time on Hustle Humbly — and y'all, this episode is the one to save, share, and re-listen to at least twice.

    Liz Going is a VA-specializing loan officer with Prime Lending out of New Hampshire. Samantha Catterall is a veteran herself, a real estate agent with the Legacy Group at Keller Williams, and about 50% of her business is VA. Together they walked us through everything agents need to know — and a lot of things agents think they know but definitely have wrong.

    Katy has a veteran husband. Alissa's grandfather was one of Louisiana's first VA appraisers. And yet both of them spent most of this episode saying "I had no idea" and "this is blowing my mind." So imagine what you're about to learn.

    Here's what we cover in this episode:

    - Who is eligible for a VA loan — including National Guard members, medically discharged veterans, and surviving spouses (yes, even in some cases of suicide — it's case by case) - What a DD 214 is and why it matters - The Certificate of Eligibility — how to get it and why 80% are available instantly - VA loan benefits: no down payment, no PMI, no loan limits for veterans with full entitlement, and typically lower interest rates - You can use your VA benefit more than once — and yes, you can have two VA loans at the same time - How entitlement and bonus entitlement actually work (Liz did the math live on the episode) - The one-time reinstatement of your benefit — and when it applies - The most common agent misconceptions: "It only works once," "dug wells won't qualify," "two prong outlets are a dealbreaker," and "the seller has to pay for the termite certificate" (all wrong) - The VA handbook: Chapter 12 covers property standards, it's publicly available, and it's actually easier to read than FHA - "Don't FHA my VA" — how appraisers confuse the two standards and what to do about it - Tidewater: the VA appraisal recourse that most agents have never heard of - Reconsideration of Value: how to take it all the way to the Department of Veterans Affairs to override an appraiser - VA appraisal turnaround times — and the stat that VA loans closed at a higher success rate than conventional loans last year by nearly 10% - Common property flags: peeling paint, GFCI outlets, handrails — and easy remedies including escrow holdbacks and veteran self-certification of repairs - The VA renovation loan: 100% financing for properties that need work - Mobile homes that have been moved once — yes, VA covers them - VA-approved condos: the searchable database and the new waiver process - Termite certificates: when the veteran can pay, when the seller does, and how to read the loan estimate to figure it out - Private roads and dirt road maintenance agreements — what the handbook actually says - Why it matters to work with a lender and an agent who truly specialize in VA - How Samantha uses the Email Templates 101 offer template — and why she mentions Tidewater in every VA offer email - Resources for agents: military relocation professional designation, veteran mortgage advisor networks, CE classes at your board - The Hustle Humbly community military referral spreadsheet — find VA-savvy agents by market

    Toast of the week goes to Shannon Casey, toasted by Samantha — her mentor who always answers no matter the time. And to Jason Zil, toasted by Liz — her boss, co-teacher, and fellow veteran mortgage advisor in New Hampshire. Cheers to both!

    Resources mentioned:

    - VA 26-7 Handbook: search "VA 26-7" on Google - VA Approved Condos database: search "VA approved condos" on the VA website - VA Termite Map: search "VA termite map" on the VA website - Veteran Mortgage Advisor (organization): search in your area - Military Relocation Professional (MRP) designation through NAR

    Want to toast someone on the show? Email team@hustlehumblypodcast.com.

    Leave us a review at http://ratethispodcast.com/hustlehumbly

    Get your FREE Database Template: http://hustlehumblypodcast.com/starthere

    Email Templates 101: http://emailtemplates101.com

    Agent Systems 101: http://agentsystems101.com

    All Resources: http://hustlehumblypodcast.com

    Music: Straight A's by Connor Price → https://connorprice.shop/ The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one


    222: Where Real Estate Brokers Go Wrong Nov 06, 2023
    Show notes

    Where Brokers Go Wrong (And Where Agents Do Too)

    A note before we start: this episode was recorded as 222 but Alissa told our editor it was 223. We held a spot. It got complicated. We're all fine.

    Brokers — this one is for you. But agents, don't skip it, because the second half is for you too.

    Katy has been at four different brokerages. Alissa has been at exactly one her whole career and considers herself a bit of an anomaly. Together they asked their listeners where brokers go wrong — and got a flood of responses. This episode is the honest, kind, constructive, and occasionally very cathartic result of all of that.

    And yes, they also turned it around at the end and talked about where agents go wrong and how they think of their brokers.

    Here's what we cover in this episode:

    - How to choose a broker (Episode 194) and whether to switch (Episode 56) — go there first if you're in that situation - What brokers do wrong in the interview: overpromising, misleading with hype, failing to get to know who you actually are - Why quantity-over-quality recruiting is a real business model — and the financial incentive behind it that finally made sense to Katy after reading an Inman article - The training firehose: why a wall of online self-led classes is not the same as a success path - What Alissa wanted in a brokerage when she was brand new — and what she actually found - The power of a clear success pathway vs. "here are 400 classes, good luck" - Brokers who are so focused on recruiting they forget to pour into the agents already there - The problem with brokers who are also top producers and what happens when your broker is also your competition - What Connie (Alissa's broker) does differently: early morning availability, reading purchase agreements, Monday morning meetings, Fall Fest, and line dancing classes taught by Alissa in the lead-up to the Christmas party - Why fostering community in a real estate office is hard — and how routine and consistency make it happen anyway - The new agent who was handed training coordinator duties instead of being trained herself — and why that burned her out and she left - The big disconnect in team-based brokerage structures: when the team lead replaces the broker entirely - What real broker supervision actually looks like — Connie as a bulldog in arbitration vs. brokers who don't know their agents' names - The Inman quote that said everything: "Behind every poor or marginal agent, there is a marginal, greedy, or incompetent real estate broker" - Mentorship programs that brokers should be fostering — and how veteran agents who want to teach could fill the gap - The listener email: seven years at the same brokerage, a $30,000+ commission gap, an MLS fine she was never reimbursed for, and a broker who still hadn't responded - Where agents go wrong: believing the broker is responsible for their business, over-asking without exhausting resources first, asking the same question to every person in the office, and not respecting their broker's boundaries

    Referenced episodes:

    - Episode 56: Should You Change Brokers? - Episode 194: How to Choose a Broker - Episodes 1–3: Coffee Dates and Getting Started

    Toast of the week goes to Nancy Rio with Repeat Realty in Lewisville, Texas, toasted by her brother Eric Stowe. Nancy sold his home and helped him buy his current one during the 2021 market craziness, had a backup buyer ready when the first fell through, and survived being his realtor — which he admits makes her very good at her job. Cheers to Nancy!

    Want to toast someone on the show? Send us a voice or video message with your name, who you are toasting, and why! Email it to team@hustlehumblypodcast.com.

    Leave us a review at http://ratethispodcast.com/hustlehumbly

    Get your FREE Database Template: http://hustlehumblypodcast.com/starthere

    Email Templates 101: http://emailtemplates101.com

    Agent Systems 101: http://agentsystems101.com

    All Resources: http://hustlehumblypodcast.com

    Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

    Music: Straight A's by Connor Price → https://connorprice.shop/ The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one


    221: Haunted House Stories Oct 30, 2023
    Show notes

    Hustle Humbly Haunted Houses

    Happy Halloween from Hustle Humbly. We dressed up, turned on the spooky music, and asked our listeners to send us their scariest, creepiest, most unbelievable real estate stories. And y'all delivered.

    Important disclaimer: if you are triggered by death, crime, bugs, paranormal activity, or just creepy stuff in general — this is probably not the episode for you. Go listen to Episode 220 about free tools for your business. That one is very friendly.

    For everyone else: buckle up. We've got haunted hotels, tombstones used as stepping stones, a bag of teeth on a kitchen windowsill, a Chucky doll at the bottom of a basement staircase, a ghost named Mr. Fred who hides your keys, and one very memorable green-faced man in a window. Katy named every story like an Edgar Allan Poe short story, and honestly she was really good at it.

    Here's what we cover in this episode:

    - Louisiana's psychological defects disclosure law — and why it basically doesn't exist because of New Orleans - Alissa's haunted tour of the French Quarter: the Andrew Jackson Hotel, disposable cameras, and photos taken of a sleeping couple from above - Jay from Nebraska and the bag of teeth on the kitchen windowsill of a vacant house ("Teeth to Remain") - McKinsey from Wisconsin: blood stains, toenail clippers, and a very long property showing ("The Blood Stain Showing") - Stacey from Georgia: the house that played Magic Carpet Ride by Steppenwolf — then Enter Sandman by Metallica — every time the door opened, installed by the seller to scare away vandals ("Music Man") - Maddie's stories: the tombstone in the front yard that was a protected historical landmark ("Talk About Curb Appeal"), and a foreclosed house where the people seemed to have simply vanished - Lauren: the husband who hid a dusty old Elf on the Shelf in the attic eaves of the house they were selling to scare future homeowners - Janice: the estate sale where the cleaning lady placed a baseball at the top of the attic stairs to see if it would move — and then Katy pretended it had - Lindsey in Colorado: the HUD murder house she bought anyway, snuck into alone to negotiate with the ghost, gave birth in the master bedroom years later, and called it "the whole spectrum of life and death" - Lisa from London, Ontario: the estate sale home across from a cemetery with an invisible tenant named Mr. Fred who hid keys, rang doorbells, and turned on a ceiling fan during an open house — until asked nicely to stop - Donna from Minnesota: the greenish-faced man peeking from a corner window that was physically impossible to reach from the basement stairs ("Green Face Gremlin") - Stephanie from Florida: the house she couldn't even walk two feet into without a physical panic attack — no known deaths, no history, just pure evil energy - Noel from Maryland: the Victorian farmhouse with an Underground Railroad tunnel, a little girl who ran in the yard daily, and a Shadow Man who kept the horses from getting hay - Noel's second story: her landlord Edgar Allan Poe the third who haunted her apartment after his death — and communicated via a flickering floor lamp — until she told him to stop scaring her kids ("The Tell-Tale Lamp") - Alissa's Myrtles Plantation story — and Haven's core memory of learning about the hanging of the nanny - Karen: walls covered in Texas-sized roaches in a dark vacant house ("The Walls Are Crawling") - Misty from Indiana: the running shower sound in a vacant farmhouse — turns out the water main had burst and was flooding the basement - Rachel from Houston: a squatter living in the seller's art shed, and a grandfather's home with thousands of dead flies and a large black stain where his body was found weeks after his death - Alissa's inherited listing with the green pool — and why dad's ashes were in it - Katy's vacant house she staged alone and brought a plant for the person who used to live there - What states require disclosure of psychological defects and deaths — and a promise to do a full episode on it

    Toast of the week goes to Kendra Anderson in Richmond, Virginia, toasted by colleague Carrie Ringgold. Kendra welcomed Carrie to their office, mentored her from day one, shared ideas freely, and closed their first deal together smoothly. Cheers to Kendra!

    Want to toast someone on the show? Send us a voice or video message with your name, who you are toasting, and why! Email it to team@hustlehumblypodcast.com.

    Leave us a review at http://ratethispodcast.com/hustlehumbly

    Get your FREE Database Template: http://hustlehumblypodcast.com/starthere

    Email Templates 101: http://emailtemplates101.com

    Agent Systems 101: http://agentsystems101.com

    All Resources: http://hustlehumblypodcast.com

    Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

    Music: Straight A's by Connor Price → https://connorprice.shop/ The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one


    220: Free Things to Grow and Run Your Real Estate Biz Oct 23, 2023
    Show notes

    Free Tools to Run and Grow Your Real Estate Business

    The market is slower. Interest rates hit 8%. The shiny object salespeople are coming for your wallet. And Katy and Alissa are here to tell you: put it away.

    This episode is all about the things you can do to run and grow your business that cost absolutely nothing. Because before you spend a single dollar on a lead service or a new tool, you should be maxing out everything that is already free.

    Buckle up — this list is longer than you think.

    Here's what we cover in this episode:

    - Why now is actually the time to grow your market share, even when the pie has gotten smaller - Katy's CE class with Brent: inventory stats going back to 2019 and why the November/December "prices are dropping" headline isn't the sky falling - The rate outlook: why agents need a plan that accounts for rates staying higher for at least two more years - Why quarter four is actually the entrepreneur's beginning of the year — what you do now sets up how you enter next year - Canva: the most robust free tool in the industry, what you can make, and when you might want the paid version ($120/year) - Trello: how Alissa has hers set up, where to find the free YouTube tutorial, and why it's the most-watched Hustle Humbly video - Google Sheets, Google Docs, Google Drive, Google Keep, and Google Forms — Microsoft Office is not required, y'all - ChatGPT: how to use it for property descriptions, seller top-10 lists, blog posts, difficult client emails, and more - Why AI headshots are still a hard no (at least for now) - Email templates — how to make your own for free, where to get Hustle Humbly's freebies, and why the due diligence template alone is worth it - Social media: it is free, the algorithm is not your enemy, and Gary Vee's advice still stands — document, don't create - Why engaging with your database on social media beats posting for strangers - Chelsea Peterson (Modern Agent Social Club) for free content ideas - Volunteering and community involvement: how Alissa uses Apple Day at school to build database connections - Local Facebook groups, mom groups, and how to use a fall guide freebie to add 50 people to your email list - The board: MLS classes, ForWarn, and every benefit you're already paying for but not using - The Rocket Money app hack and Lee Brown's card-reported-stolen trick for auditing your subscriptions - Email service providers: Mailerlite is free up to 1,000 contacts - Why a business bank account will save you so much time come tax season - The Hustle Humbly AI tool inside the community group — search 220 episodes with one question - Open house checklist: free at hustlehumblypodcast.com/freebies - Free tax tips for Realtors: also at hustlehumblypodcast.com/freebies

    Free resources mentioned:

    - Canva: canva.com - Trello: trello.com (search "Alyssa Trello class Hustle Humbly" on YouTube) - ChatGPT: chat.openai.com - Google Suite: google.com - Email Templates 101: emailtemplates101.com - Free email templates + open house checklist + tax tips: hustlehumblypodcast.com/freebies - Mailerlite: mailerlite.com - Modern Agent Social Club: follow Chelsea Peterson on Instagram - Rocket Money: rocketmoney.com - ForWarn: available through your local board membership

    Toast of the week goes to Joely Triantafyllou in Summit, New Jersey, toasted by Angela Butchi. Joely introduced Angela to the podcast and showed her that bringing your kids to work when you don't have a choice is not just an option — it's inspiring. Cheers to Joely!

    Want to toast someone on the show? Send us a voice or video message with your name, who you are toasting, and why! Email it to team@hustlehumblypodcast.com.

    Leave us a review at http://ratethispodcast.com/hustlehumbly

    Get your FREE Database Template: http://hustlehumblypodcast.com/starthere

    Email Templates 101: http://emailtemplates101.com

    Agent Systems 101: http://agentsystems101.com

    All Resources: http://hustlehumblypodcast.com

    Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

    Music: Straight A's by Connor Price → https://connorprice.shop/ The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one


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