HRchat Podcast

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EI Sunday Supplement: Awareness of Others May 21, 2023

Show notes

In episode two of the EI Sunday Supplement by HR Gazette, we explore why awareness of others is key to leadership goals and how it can positively influence performance, engagement, and overall success. Listen as we explore the profound benefits of emotional intelligence training for business leaders and how it can enhance their effectiveness, drive employee engagement, and lead to organizational success.
More About Awareness of Others
The ability to be aware of the emotional state of others is all about taking stock of those around us. When we take notice of others, acknowledge them, and make them feel valued, we’re exercising this competency.

Leaders who are especially aware of those around them are able to adjust their leadership style accordingly and tend to be described as empathetic to their colleagues, rather than insensitive to others and their feelings.
Awareness of others is essential to effective leadership because:

Leadership is fundamentally about facilitating performance, and the way others feel is directly linked to the way the perform
Awareness of others is necessary in order to take effective steps to influence and facilitate others’ performance
To encourage optimal performance, leaders need to adjust their leadership style so that it best fits with the people and situations they are leading.

Learn more by listening to this episode with Debbie Muno and Bill Banham.
We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Maximizing Employee Engagement with James Brogan, PepTalk May 19, 2023

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Organizations are constantly seeking innovative ways to optimize team performance and foster employee engagement. As companies strive to achieve a culture that fosters cohesive and productive teams, they are turning to purpose-built Team Experience Platforms (TXPs) to unlock their potential.

A cutting-edge TXP goes beyond traditional project management tools and instead focuses on creating a unique environment where teams can thrive. By harnessing the power of technology underpinned by behavioral psychology principles, a TXP enables teams to engage and perform at their best.
One of the key advantages of a purpose-built TXP lies in its ability to provide continuous shared insights and action plans. By collecting and analyzing data on team dynamics, individual strengths, and collaboration patterns, the platform offers valuable feedback and actionable recommendations. This data-driven approach empowers teams to identify areas for improvement, strengthen team cohesion, and leverage individual talents for optimal outcomes.
By embracing a purpose-built TXP, organizations can revolutionize team experiences and unlock new levels of performance. In this blog series, we will delve into the specific benefits and features of a TXP, showcasing how it can drive success and elevate team performance in the modern workplace. Stay tuned for our upcoming articles that will explore the transformative potential of a purpose-built Team Experience Platform.
The guest today is James Brogan, CEO and co-founder of PepTalk, a leading employee engagement platform.
James is passionate about the impact teams and managers have on employee engagement and has been the driving force behind the development of the PepTalk Team Experience Platform.
With his cousin Bernard Brogan, James founded PepTalk after recognizing the need to use the lessons he has learned in sports and make them transferable to the workplace. In sports, teams invest money, time and energy into the team dynamic, and he believes PepTalk will help create that same team experience within organizations.
James trained as a solicitor and holds a Bachelor of Commerce from UCD and a Diploma in Sports Law. Prior to PepTalk, James was Managing Director of Legacy Consultants, a company he co-founded which is now one of the leading sponsorship and communications companies in Ireland. James is also an advisor to a number of start-ups.
Questions for James include:

PepTalk is a Team Experience Platform – tell us what that means to you
How important is it to the hiring process that candidates can see a potential employer invests in tech to ensure high levels of employee engagement?
Based on your sports background, talk about which elements you were keen to be included in the new platform.
How have your customers been using PepTalk?
What’s next for PepTalk – we heard you are moving to the US - tell us about that.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Feeling Appreciated with Francois Fortier, Applauz May 18, 2023

Show notes

The guest today is Francois Fortier, Founder and CEO of Applauz, a multi-award-winning HR SaaS platform based in Quebec, Canada.
Francois has 15+ years of entrepreneurial experience and prior to starting Applauz, Francois was Founder and CEO of The KLF Group, a company specializing in building and scaling companies in the Reward and Recognition space.
As CEO of Applauz, he is responsible for overseeing all facets of the business and is committed to providing effective and affordable solutions that help leaders better engage with their employees. Since 2019, Applauz has been on a mission to help companies make their work environment a happier place, by building people-first cultures where managers learn to better motivate and inspire their teams, and where employees feel appreciated and recognized.

Questions for Francois include:

Why should leaders care about building an authentic culture of appreciation?
How must leadership be involved in the development of a culture of appreciation?
How can HR leaders overcome obstacles to growing appreciation at work?
Why is software only part of the answer? What are the other components?
What does a culture of appreciation mean to you and how does that show up in the ethos of Applauz?
How can listeners connect with you and learn more about Applauz?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Health Support For Employees with Max Landry, Peppy May 16, 2023

Show notes

In this episode, we delve into ways to provide support for employees facing health challenges and changes. From crafting robust support systems to nurturing a culture of empathy, we'll uncover actionable strategies to empower your workforce and enable them to navigate obstacles with resilience and hope.
The guest this time is Max Landry, Co-Founder & Co-CEO at Peppy, a health app that connects your people to real, human experts, giving them the care and answers they need to take control of their health and bring their best selves to work, every day.
Peppy's trained practitioners support employees through underserved areas of health that fall through the gaps all too often – menopause, fertility, having a baby, and other health-related issues affecting women, men, and the LGBTQ+ community.
The Peppy team says they offer expertise delivered with time, passion, and empathy, reducing the health worries that cause employees to disengage, or even leave employment altogether.
Prior to co-founding Peppy, Max was Co-Founder and Chief Executive of media company The Conversation UK. Prior to that, he was Co-Founder and Managing Director of Paperstone, one of the UK's first online office supplies companies.
Questions for Max include:

You’ve worked with some high-profile companies with a lot of employees; what are the main benefits for a business that decides to use Peppy? A use case?
Your site says "1 in 6 colleagues will struggle with their fertility." Tell us more about this challenge and how it can affect the morale and wellbeing of employees.
How do you work with HR teams to help them create actionable strategies to empower their workforces and enable them to navigate obstacles with resilience and hope?
The US is clearly a focus for Peppy since your expansion into the market last year. What are the key challenges in the US that you want to address? Can you tell me more about Peppy’s plans here?
How do you see attitudes in the workplace changing towards health support for women, men and the LGBTQ+ community?

More About Peppy
Peppy was founded by three like-minded individuals, Mridula Pore, Evan Harris and Max Landry, who all experienced the ‘Oh wow!’ moment of bringing a baby home for the first time. They saw an opportunity to offer a solution for organizations looking to better support their people and to differentiate themselves in a hyper-competitive market for talent. And so Peppy was born.
Today, Peppy is used by over 250 businesses including BNP Paribas, Capgemini, Dyson, Santander and Wickes.
We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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EI Sunday Supplement: Self Awareness May 14, 2023

Show notes

In today's fast-paced and competitive business landscape, effective leadership is not solely about technical expertise and strategic thinking. It also requires a high degree of emotional intelligence. Emotional intelligence, particularly when honed through training, empowers leaders to navigate complex interpersonal dynamics, foster meaningful connections, and inspire their teams.
In episode one of the EI Sunday Supplement by HR Gazette, we explore why self-awareness is essential to effective leadership and how it can positively influence performance, engagement, and overall success. Listen as we explore the profound benefits of emotional intelligence training for business leaders and how it can enhance their effectiveness, drive employee engagement, and lead to organizational success.
More About Self-Awareness
A key component of emotional intelligence is self-awareness - the art of being aware of the behavior we demonstrate, our strengths and limitations, and the impact we have on others.

Leaders with high emotional self-awareness are characterized as present, rather than disconnected, both from themselves and from others.
Learn more by listening to this episode with Debbie Muno and Bill Banham.
We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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AI and HR in the Cognitive Economy with Dr. Terence Tse May 12, 2023

Show notes

In this episode, we consider why HR professionals need to think about two key areas of human behaviors in today's technology-driven world.
Bill's guest this time is Terence Tse, Ph.D., Professor at Hult EF and speaker at the recent DisruptHR London summit.
He is also a co-founder and Executive Director of Nexus FrontierTech, a London-based scale‑up specializing in modernizing data-intensive processes. It provides AI solutions to make business data machine-usable and providing a robust AI infrastructure for process automation, helping boost organizations' ability to compete through lower costs, greater speed, and higher output quality. In addition, Terence holds the role of Co-Chair for the Start-up Lab of the French Chamber of Great Britain. He is also a Research Associate at the University College London Centre for Blockchain Technologies.

Questions for Terence include:

Tell me about the mission of Hult EF
What is your view on the current development on AI?
What do you think are some key considerations for leaders and HR pros when it comes to adopting advanced technologies such as AI for businesses?
What are the skills and competencies needed for the future of work?
Your talk at DisruptHR London on May 9 was called HR in the Cognitive Economy. Tell us about your session and some of the hoped-for learning outcomes

More About Terence
Terence is Professor of Entrepreneurship at ESCP Business School.

Terence is a co-author of The AI Republic: Building the Nexus Between Humans and Intelligent Automation, an international best seller on Amazon. He also co-wrote the best seller Understanding How the Future Unfolds: Using DRIVE to Harness the Power of Today's Megatrends. The framework contained therein was nominated for the CK Prahalad Breakthrough Idea Award by Thinkers50, the most prestigious award in business thought leadership. The DRIVE framework has also led Chartered Management Institute’s own magazine Professional Manager in the UK to name Terence as one of the 18 new voices in 2018 that reshape management and leadership. Talent Quarterly in the US called the DRIVE framework one of the 24 trends transforming talent management in the years to come.
He also wrote Corporate Finance: The Basics, which many students have regarded as one of the best books on the subject.
Terence has provided commentaries on the latest current affairs and appeared in many outlets including the Financial Times, Forbes, The Guardian, The Sunday Times, The Economist, CNBC, Les Echos, the World Economic Forum blog, Harvard Business Review (Arabic, Chinese, English, French, Italian and German), MIT Technology Review, Project Syndicate and WIRED. He has also appeared on China’s CCTV, Channel 2 of Greece, France 24, Japan’s NHK, France’s Xerfi and Radio România Cultural.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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How to Encourage Openness in the Workplace with Asia Wellington May 04, 2023

Show notes

In this episode of the HRchat pod, we explore ways to create a meaningful talent experience. Bill Banham's guest is Asia Wellington, Chief People Officer at The National Society of Leadership and Success.
In her role, Asia extends the organization’s commitment to building leaders who make a better world through the advancement and well-being of their people, members, and partners in the communities it serves. She brings an empathetic, human-centered approach to the design, development, and implementation of business solutions, aligning people and strategy to deliver results.
Born and raised in London, Asia says she brings a global view as it relates to Human Resources, leadership development, and how people can succeed in organizations.
Asia has dedicated her career to her passion of supporting people both inside and outside of organizations. Having a strong background in human behavior psychology with a first career in social work, Asia has learned to use approaches such as cognitive behavioral therapy to create behavioral change.
Questions for Asia include:

Tell us about The National Society of Leadership and Success
What does “authenticity” mean in the workplace?
How can employers encourage authenticity among their employees?
How can leaders model authenticity for their employees?
What are some long-term benefits of a more authentic workplace culture?
Can you name any businesses achieving greater success after creating a more authentic workplace?
What practical actions can leaders take today to encourage authenticity?

More About Asia Wellington
Asia is a transformative leader focused on building a culture of trust, embracing diversity, and challenging the status quo in how human resources policies, programs and initiatives really support people within an organization. One of her goals is to develop organizations in which all employees can deliver exceptional performance and fully realize their potential.
Previously, Asia was responsible for leading organizational learning and talent development initiatives within a large health system, building organizational capability in the areas of innovation and change, and ensuring an alignment between business strategy and people success initiatives.
In this role, Asia worked to develop a culture where the patient/consumer was central to the design, development and delivery of talent development initiatives including onboarding, leadership development, performance management, succession, and change management impacting 25,000+ employees (including 1800+ leaders).
Asia earned a Bachelor of Science in social work from the University of Greenwich, London. She also received a Master of Social Science in social work from the University of Texas at Arlington and a Master of Science in human resource development from the University of Houston. She lives in Texas with her husband and two children.
We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.

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Employee Advocacy with Andrew Jenkins May 02, 2023

Show notes

Successfully using social media to project the company brand has become vital for almost every business. In this HRchat episode, we talk about employee advocacy and offer up some key takeaways to help listeners discover how to implement an effective social media strategy that's supported and integrated throughout every part of the organization.
Our guest this time is Andrew Jenkins, CEO at Volterra, a Toronto-based social media consultancy.
Questions for Andrew include:

How do you define employee advocacy?
Why should organizations consider an employee advocacy program?
What are some considerations, risks, and things to be mindful of when it comes to employee advocacy?
Where should organizations start?
How should success be measured?
Your 2022 book, Social Media Marketing for Business provides a step-by-step roadmap to setting up effective workflows, team configurations, governance models, and social media policies, alongside creating and measuring content and social media campaigns that have a competitive edge. Featuring insights from leading industry experts, it covers areas such as balancing social media ownership, measuring success using analytics and conducting a social media audit. Is it designed for marketing folks or can it be used by HR leaders too? Can you point to some ways HR departments can integrate some of practices?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Compensation Management Tips with Perry Doody, CompTrak Apr 27, 2023

Show notes

In this episode of the HRchat pod, we consider reasons why compensation management is important during times of economic volatility and how it can help organizations address the challenges they may face.
Bill Banham is joined by Perry Doody, Co-founder of CompTrak, a cloud-based compensation management platform that enables better decision-making, employee empowerment and ultimately productivity. For nearly 20 years, Perry has brought organizational transformation across the financial, healthcare, and retail sectors - boasting clients such as RBC, Walmart, Raymond James and Nutrien.
Questions for Perry include:

Please introduce yourself and tell me about the mission of CompTrak
You recently shared a CompTrack blog post on LinkedIn focused on how an innovative compensation program can help to engage and retain top talent. In the post, your team offers 4 compensation trends that folks can focus on this year. Can you share some of these trends with us and explain why that matter?
Why do you think compensation management is particularly important during times of economic volatility, and how can it help organizations address the challenges they may face?
How have you seen organizations' attitudes towards compensation shift over the years, particularly during times of economic uncertainty?
Which departments are most tricky when it comes to compensation management?
Tell us a little bit about how your company's compensation management software has previously helped organizations navigate economic uncertainty.
Can you share any success stories or examples of organizations that have been able to weather economic uncertainty thanks to effective compensation management?

More About CompTrack
With experience that is a unique intersection of technology expertise and human resource savviness, CompTrak’s solutions are different. And in a marketplace where engaging and retaining talent is critical to organizational success, Perry believes investing in people is an easy decision.
We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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ATD, SHRM Annual and Emotional Intelligence with Debbie Muno, Genos North America Apr 25, 2023

Show notes

In this employee development and EI-focused discussion, we consider the benefits of a highly emotionally intelligent workforce.
Listen too, as we talk about a couple of big upcoming #worldofwork events: the ATD Conference in May in San Diego and the SHRM Annual Conference happening in June in Las Vegas.
The returning guest is Debbie Muno, Managing Director at Genos North America and star of a new HRchat mini-series focused on EI and EQ that'll be launching very soon!
Questions for Debbie include:

Before we get into today's employee development and EQ-focused discussion, let's give a few mins to mention a couple of events you and the Genos North America team will be attending - ATD in May in San Diego and SHRM Annual in Vegas in June. Can you tell us what you'll be doing at each, who you hope to meet and what's the fit between the event brands and Genos?
Can you suggest two or three major outcomes from having a highly emotionally intelligent workforce?
You were keen to discuss the paradigm shift when it comes to perceptions of “average/ok” performance. Tell us more.
How did factors such as Great Resignation, quiet quitting and resenteeism feed into a need to retain one's average and best-performing employees?
Hiring for Emotional Intelligence: For those still losing employees, how can HR help companies account for EI factors in the hiring process and why should they?
In one minute or less, what are your thoughts on ways to help employees to better relate to each other and collaborate when many work in a multi-generational workforce?

If you enjoyed this episode with Debbie, you can also check out her previous appearance on the HRchat show - it's episode 466 - published back in August 2022.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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